Article

Development of an instrument to measure perceptions of adoption of an information technology innovations

Authors:
To read the full-text of this research, you can request a copy directly from the authors.

No full-text available

Request Full-text Paper PDF

To read the full-text of this research,
you can request a copy directly from the authors.

... Our questionnaire's scales are all drawn or adapted from existing instruments and follow standard practice (American Educational Research Association et al., 2014). Perceived usefulness scales include five items for teaching and four for learning, while perceived ease of use scales include five items for both teaching and learning; we adapted them from Adams et al. (1992), Davis (1989), Davis et al. (1989), and Moore and Benbasat (1991). The items were worded differently to reflect the teaching and learning context. ...
... The items were worded differently to reflect the teaching and learning context. For example, Moore and Benbasat (1991) have a question item stated as "using a PWS increases my performance," but in this research, it was revised to "Using Cell Collective improves my teaching performance" to represent the teaching side of the technology and "Using Cell Collective improves my students' learning performance" to represent the learning side of technology. ...
... Various studies have consistently supported this relationship since the foundational research by Davis et al. (1989;e.g., Taylor and Todd, 1995;Wixom and Todd, 2005;Bhattacherjee and Sanford, 2006). The original TAM also supports the relationship between perceived usefulness and behavioral intention (Moore and Benbasat, 1991;Thompson et al., 1991;Adams et al., 1992;Compeau and Higgins, 1995;Igbaria et al., 1996;Gefen and Straub, 1997;, indicating that functionality of educational technology plays a key role in instructors' decisions to adopt and continue to use educational technology. However, in the decomposed TAM, in which the constructs of perceived usefulness and perceived ease of use are split into teaching and learning, the relationship between perceived usefulness-teaching and attitude became insignificant, while the path from perceived usefulness-learning to attitude still remained significant. ...
Article
Acquiring computational modeling and simulation skills has become ever more critical for students in life sciences courses at the secondary and tertiary levels. Many modeling and simulation tools have been created to help instructors nurture those skills in their classrooms. Understanding the factors that may motivate instructors to use such tools is crucial to improve students' learning, especially for having authentic modeling and simulation learning experiences. This study designed and tested a decomposed technology acceptance model in which the perceived usefulness and perceived ease of use constructs are split between the teaching and learning sides of the technology to examine their relative weight in a single model. Using data from instructors using the Cell Collective modeling and simulation software, this study found that the relationship between perceived usefulness-teaching and attitude toward behavior was insignificant. Similarly, all relationships between perceived ease of use-teaching and the other variables (i.e., perceived usefulness-teaching and attitude toward behavior) became insignificant. In contrast, we found the relationships between perceived ease of use-learning and the other variables (i.e., perceived usefulness-teaching, perceived usefulness-learning, and attitude toward behavior) significant. These results suggest that priority should be given to the development of features improving learning over features facilitating teaching.
... Furthermore, the organizational aspects were measured by the relative advantage and compatibility. Those variables represent to what extent the technological innovation is appropriate for the specific business operation [24]. The appropriateness is related to aligning the IT investment with the work structure [19], [18]. ...
... In this case, cloud computing is implemented for the AIS function, which has specific work characteristics in hotel industries. Therefore, the relative advantage and compatibility of cloud computing invested should be addressed in AIS function in the hotel industry [16], [24], [26]. Finally, AIS cannot separate from the information aspects, mainly financial information and systems aspects, which facilitate the business to deliver its information to users and users accessing the data from the business process. ...
... In line with that, Bocij et al. [54] suggested that interoperability is a general term used to describe how easily different technological components can be integrated. These views are related to compatibility [24]. Internal AIS, a sub-system of management information systems (MIS), will be installed and integrated with other systems [6]. ...
Article
Full-text available
The hotel industry is a significant sector for Indonesian economic growth. Nowadays, cloud computing is bringing much potential for hotels to increase their competitive advantage, specifically in facilitating Information Systems (IS). However, we found still limited study that investigates cloud-based IS in accounting functions. Therefore, this study aims to analyze 1) the impact of the human aspect in determining cloud performance, 2) the impact of cloud performance on the relative advantage and compatibility of cloud-based Accounting Information Systems (AIS) in the hotel industry, and 3) the impact of its relative advantage and compatibility on cloud-based AIS quality. Using purposive sampling, the data was collected from accounting and/or information manager hotels in North Sumatra, Indonesia. The collected data were analyzed using variance-based Structural Equation Modeling (SEM). We found that human, cloud performance, and technology adaptability are the critical antecedents of cloud-based AIS quality in the hotel industry. Hotel leaders should consider user computer-self efficacy and cloud-AIS alignment design while developing and integrating cloud-based AIS into their general system.
... In this paper we develop a measurement instrument for the Ten Principles of Good BPM. The paper applies the scale-development methodology and it also builds on research that has used this methodology (MacKenzie et al., 2011;Moore and Benbasat, 1991;Recker and Rosemann, 2010). The resulting instrument assesses an organization's current status of BPM regarding the Ten Principles of Good BPM. ...
... Scale development is a well-known methodology in the information systems research discipline (e.g., Moore and Benbasat, 1991). Similar to existing studies in our field (Van Looy, 2020; Recker and Rosemann, 2010;Schmiedel et al., 2014), we followed established scale development techniques, as e.g. from Moore and Benbasat (1991) and MacKenzie et al. (2011), to create a measurement instrument for the Ten Principles of Good BPM. ...
... Scale development is a well-known methodology in the information systems research discipline (e.g., Moore and Benbasat, 1991). Similar to existing studies in our field (Van Looy, 2020; Recker and Rosemann, 2010;Schmiedel et al., 2014), we followed established scale development techniques, as e.g. from Moore and Benbasat (1991) and MacKenzie et al. (2011), to create a measurement instrument for the Ten Principles of Good BPM. ...
Article
Full-text available
Purpose The ten principles of good business process management (BPM) support organizations in planning and scoping the organizations' BPM approach. Derived from literature and expert panels, the principles received much attention both in research and practice. This article develops a measurement instrument to operationalize the principles and to support organizations in measuring the degree to which they incorporate the principles in their BPM approach, that way advancing their BPM capabilities. Design/methodology/approach The authors applied the scale-development methodology, because this methodology is an established approach consisting of various techniques to develop measurement instruments. First, the authors used established techniques to develop such an instrument. Then, the authors assessed the validity and reliability of the developed instrument through a field survey with 345 participants. Findings The authors developed a valid and reliable measurement instrument for the ten principles of good BPM . The field survey's results reveal that the measurement instrument meets all required methodological standards. The instrument, thus, can be applied to help process owners and managers to evaluate their BPM approach and plan future actions based on potential shortcomings. Future research can both use and further develop the instrument, which serves as a conceptualization of the principles. Originality/value This study is the first to provide a measurement instrument for assessing an organizations' BPM practice against the ten principles of good BPM , which have become established as a much-considered and widely-used source of reference both in academia and practice. The authors also discuss how the instrument compares to and distinguishes from existing approaches to qualify BPM approaches, thus communicating the significance of the instrument.
... Research is conducted on the development of an IDT instrument to measure perceptions of the adoption IT innovations in individuals within organizations [18]. This study provides a novelty to Rogers' IDT theory by adding three constructs so that there are eight constructs that shape perceptions of innovation [18,19]. ...
... Research is conducted on the development of an IDT instrument to measure perceptions of the adoption IT innovations in individuals within organizations [18]. This study provides a novelty to Rogers' IDT theory by adding three constructs so that there are eight constructs that shape perceptions of innovation [18,19]. Ajzen defines behavioral intention as a measure of how much someone is intentioned in doing a particular activity [20]. ...
... This study refers to the theory developed by Rogers and refined by Moore and Bensabat, which was later used by Liu et al. [18,19,24]. Researchers want to test the determinants of intention mentioned in the Innovation Diffusion Theory. ...
... Sidek Akuntamatika user. Moore and Benbasat (1991) explain that result demonstrability occurs when a system that can already be seen for its usefulness and use of technology will form a positive perception of the individual. Result Demonstrability has been found to affect the perceived usefulness based on research conducted by Venkatesh and Bala (2008); Venkatesh and Davis (2000). ...
... Dillon and Morris (1996) state that Innovation Diffusion Theory is an innovation that offers perceived advantages of compatibility with existing practices and beliefs. Moore and Benbasat (1991) defined that the perceived compatibility of a system (Sidek Akuntamatika) was observed to be consistent with current standards, requirements, and user experiences (teachers/lecturers/accounting practitioners). Thus, in this study, the perceived compatibility definition is the level at which the use of the perceived compatibility definition system is the level at which the use of the accounting teacher/ lecturer/practitioner view system using Sidek Akuntamatika will enrich their learning performance. ...
... It is well-established, based on the outcomes of empirical data processing, that the relationship between the visibility of the outcomes is directly proportional to the visibility of the outcomes and the perceived usefulness has a Path Coefficient (ꞵ): 0.29, p <0.01 so that the hypothesis is statistically supported. The results of this study are consistent with the research of Moore and Benbasat (1991), which explains that result demonstrability is the result seen when using an innovation. ...
... First, because no perceived service uncertainty and coping strategy scales specific to OMC are available, we consulted the literature to find potentially relevant measures and used focus groups and Q-sort procedures to assess the relevance, coverage, and face validity of our measure adoption. Then we followed a structured instrument development procedure, using three pilot surveys to validate and refine the scale (Boudreau et al., 2001;Moore and Benbasat, 1991). We conducted a formal large-scale survey in the third phase to test our full hypothesized model. ...
... Then we identified the measures for the retained coping strategies from the literature and validated the items with four rounds of Q-sort (Moore and Benbasat, 1991). In each round, we recruited five expert judges. ...
... Although no general authority exists concerning Cohen's kappa's required scores, studies have considered scores greater than 0.60 to be moderate (McHugh, 2012). Following Moore and Benbasat (1991), item placement ratios were also calculated to assess the reliability of the classification scheme and the validity of the items. Item placement ratios demonstrated the overall frequency with which the judges placed the items into the intended dimensions. ...
... ,Moore and Benbasat (1991),Maduku et al. (2016),Chalomba et al. (2019),Oliveira et al. (2015), andZhang et al. (2017) (See Appendix A for respective constructs' instruments sources from these authors). The scales used were 5-point Likert scale which was anchored by 1 = strongly disagree to 5= strongly agree. ...
... Paying with m-payment does no differ much from what I am used to in the past Triability I know where I can go to try the use of the m-payment systems Moore and Benbasat (1991) There is a great deal of opportunity to try the m-payment system services I did not have a problem to try m-payment system services Attitude I feel that the claims of the benefits of using the m-payment system are generally trustworthy Dilotsotlhe and Duh (2021) Using m-payment services is beneficial ...
Article
Mobile payment in Ghana increases at a penetration rate of 51.52%, but drivers behind continuous reuse for attainment of critical mass of users are unknown. To holistically examine attitudes, use and continuous reuse drivers, this study integrated four theories to examine how consumer (functional, social, price, hedonic, conditional values, and behavioural beliefs), socio-demographic (peers, family, age, gender, occupation, education) and product-related (relative advantage, complexity, compatibility, cost, communication and trialability) factors impact attitudes, use and continuous reuse intention. A conceptual model was tested with cross-sectional data from 400 Ghanaians (students and lecturers). Structural equation modelling results revealed that price, functional, hedonic values, and behavioural beliefs (consumer factors); complexity, trialability and cost (product-related factors) impacted attitudes. Attitudes, drove adoption, which with peers, family, education, age, occupational experience, influenced the intention to continuously reuse m-payment. Thus, considerations of these factors are advised for attainment of critical mass of re-users. Other implications are provided. Keywords: consumption values; CV; attitudes; product-related factors; socio-demographics; adoption; continuous reuse intention.
... Jin and Lee, 2021; Y. Jin and Lee, 2021). Individuals with high compatibility often have similar values, goals, and interests (Moore and Benbasat, 1991) and solid communication and conflict-resolution abilities (Chung et al., 2021). ...
... Four items were derived from Min et al. (2019) to measure relative advantage. Compatibility was assessed with three items adapted from Moore and Benbasat (1991). Three items were developed from Bandura's (2006) scale to assess self-regulatory efficacy, while three items were employed from Timmerman et al.'s (2000) scale to gauge social support. ...
Article
Full-text available
The primary purpose of this paper is to highlight the relationships between mannequins' usage in restaurants, customers' social isolation, and visit intention to full-service restaurants in the context of contagious diseases. Data were collected from 507 customers of 22 full-service restaurants in Greater Cairo. Data were analyzed in SmartPLS 4.4. The results supported the relationships between social loneliness and relative advantage, compatibility, and social support, along with the linkage between social loneliness and intention to visit the restaurant. Furthermore, the paper explores the moderating role of spatial layout between social loneliness and visit intention in these restaurants. There was no relationship between self-regulatory efficacy and social loneliness. Thus, the paper extends existing knowledge on customers' social reactions to social clues, such as man-nequins and physical restaurant layouts, to facilitate customer adaptation to these innovative solutions in crises.
... Indeed, in Davis and Venkatesh's (1996) version, the mediating variable attitude towards use is an emotional response that is absent, as the authors showed that the latter is indistinguishable from intention and proved the reliability of the system without this variable. As for the construct called intention to use, it is the antecedent of technology adoption in TAM theory (Davis 1986(Davis , 1989, and this direct relationship has been demonstrated in numerous publications (Mathieson 1991;Moore and Benbasat 1991;Adams et al. 1992;Venkatesh 1995, 1996;Venkatesh et al. 2003). The behavioral variable intention to use would be an excellent indicator to predict the adoption of the technology. ...
... Intention to use blockchain technology for the reliability and traceability of customer testimonials in the tourism accommodation sector (R4) (R41) I predict that I will use blockchain technology for reliability and traceability of customer testimonials on review sites, in the tourism accommodation sector, in the future (R42) I predict that I will use blockchain technology for the reliability and traceability of customer testimonials on review sites, in the tourist accommodation sector, in the future (R43) I predict that I will use blockchain technology for the reliability and traceability of customer testimonials on review sites, in the tourist accommodation sector, in the future Davis (1989), Davis et al. (1989), Davis (1993) as reliable and valid in many publications on different technologies and with different user populations (Harrison and McLaughlin 1991;Mathieson 1991;Moore and Benbasat 1991;Adams et al. 1992;Davis and Venkatesh 1995). The concept of trust in technology is measured using the McKnight et al. (2002), McKnight et al. (2011) scale. ...
Article
Full-text available
The purpose of this contribution is to provide some answers to the following issue: how to explain the intention to adopt blockchain technology in the tourist accommodation sector? This study focusses on the applications of this technology for the following uses: loyalty programs, online booking, reliability and traceability of customer testimonials on review sites. Blockchain also helps to secure metaverse data, an innovative and immersive technology in a virtual universe, which is gaining ground in the tourism sector. This paper mobilizes the Technology Acceptance Model theory to explain the adoption of new technologies. This model is based on three closely related concepts: perceived usefulness and perceived ease of use influence the attitude toward using the technology. By following the literature, trust in technology and promotional efforts of change agents, two other determinants that can have a positive impact on the adoption of blockchain applications, have also been introduced to extend the theory. A quantitative survey is conducted to obtain the data. Thus, a questionnaire is administered to a hundred respondents, graduated in tourism management and future professionals in this sector of activity. The fuzzy-set Qualitative Comparative Analysis is implemented to consider the complexity of the phenomenon studied by identifying paths composed of several conditions. The objective is to explain the intention to use blockchain applications by future managers of tourist accommodation.
... Later studies on technology usage and adoption studies have built upon these studies and have given powerful models namely Theory of Planned Behavior (Ajzen, 1991), Davis et al., 1992 model, combination of TAM and TPB (Taylor & Todd, 1995), Personal Computer Utilization Model (Thompson et al., 1991), Innovation Diffusion Theory (Moore & Benbasat, 1991) and Social Cognitive Theory (Compeau & Higgins, 1995). Studies on information technology use that can be traced back to 1980 in this context to the UTAUT model that is being popularly used in recent years have brought to light variables of concern in technology usage and acceptance. ...
... The innovation of diffusion is a grounded theory in sociology that explains that with image building and social influence innovations diffuse overtime. This model introduced more dimensions like image, visibility, compatibility, voluntariness of use in adoption (Moore & Benbasat, 1991). Then comes the social cognitive theory (Compeau & Higgin, 1995b) for the first time explains the role of emotional instinct on behavior to use of technology apart from performance expectancy, personal achievement, affect and self-efficacy. ...
Article
Full-text available
There is a gradual unequivocal shift in the educational sector where the methodology of teaching leveraged by technology is changing the face of learning. Virtual Learning (VL) which was implemented during the lockdown period enhanced this shift and it is also serving the nation to accomplish its targets like 'Education for all' and 'Sustainable Development Goal-4' (SDG 4). In this perspective, the present paper examines the theories and constructs related to the intention to use online learning tools on user readiness to virtual learning (RVL). Comprehensive exploratory theoretical review on the UTAUT model given by Venkatesh et al. (2003) and the readiness scale given by Hung et al. (2010) were critically evaluated to understand the constructs of these two scales and then adapted for the study. Grounded on this meticulous exploration, we aspire to work on an abstract model and conduct conceivable empirical research on similar paradigms. We look forward to validating that if the respondents have optimistic intent to use the technology, then they will be all set to take up the virtual learning courses.
... Compatibility is the extent to which the use of technology is considered consistent with the values, experiences, and needs of the user (Moore & Benbasat, 1991). According to Wang et al., (2017) compatibility is how a new technology can match the expertise of the previous technology that already exists and is related to the technology. ...
Article
Full-text available
The increase in internet penetration in Indonesia which has reached 77.02% is not in line with the growth of Bank Mandiri mobile banking users to the number of customers which is still low. This study evaluates perceived ease of use, trust, compatibility, security, and convenience on intention to use m-banking with the mediation of perceived usefulness. This study distributed online questionnaires collected through social media and obtained 210 respondents in the Jabodetabek area. This research method uses quantitative with the Partial Least Square (PLS) - Structural Equation Modeling (SEM) method using the Smart PLS 3.0 program. The results state that perceived usefulness affects intention to use m-banking, perceived ease of use and trust affect perceived usefulness. Perceived usefulness variables can mediate perceived ease of use and trust in intention to use m-banking.
... An effective system may fail to garner user acceptance if people have difficulty attributing gains in their job performance, especially to their use of the system. Thus, TAM theorizes that result demonstrability defined by Moore (1991) as the "tangibility of the results of using the innovation" will directly influence perceived usefulness. Empirically, there is extensive evidence accumulated over a decade that perceived ease of use is significantly linked to intention, both directly and indirectly through impact on perceived usefulness (Davis, 1989). ...
... The most influential theoretical framework in the digital wallet literature was the UTAUT (Venkatesh et al., 2003;Venkatesh et al., 2012), as six out of 15 documents employed this theory. Some researchers also used the technology acceptance model (TAM) (Davis, 1989), innovation resistance theory (IRT) (Ram & Sheth, 1989), diffusion of innovation theory (DOI) (Ooi & Tan, 2016;Rogers, 2003), perceived characteristics of innovation theory (PCI) (Moore & Benbasat, 1991), mobile technology acceptance model (MTAM) (Ooi & Tan, 2016), critical mass theory (Prahl et al., 1991), flow theory (Getzels & Csikszentmihalyi, 2017), uses and gratification theory (UGT) (Katz et al., 1973), and dual factor theory (DFT) (Cenfetelli, 2004) to examine the influencing factors of the behavioural intention to use, customer satisfaction, recommendation to use, and continuance intention. ...
Article
Full-text available
As many companies are transforming through digitalisation to increase efficiency and effectiveness of business processes, financial technology firms innovated the digital wallet as an omnichannel payment to facilitate the digital payments. This review aims to explore the conceptual structure of the digital wallet knowledge base in business and management literature and the determinants that influence the consumer adoption decision of a digital wallet. A bibliometric approach is used to analyse 156 Scopus-indexed documents in this study field. Author co-citation reveals four key schools of thought: digital marketing and consumer behaviour, management and business analytics, mobile commerce and technology, and information and communication technology. The temporal overlay keyword cooccurrence map shows the topical focus changes of research from mobile payment technology, business uses, and determinants of digital wallet adoption. The top cited empirical documents also show that perceived usefulness, perceived ease of use, trust or perceived ability, perceived risk, and perceived value are consumers’ key considerations in choosing digital wallets for payments. This review seeks to contribute to both scientific knowledge and the model of research practice that could provide insights into digital wallet payment. The comprehensive research framework proposes the facilitators and inhibitors which employ the status quo bias theory and presents the mediating effects of the unified theory of acceptance and use of technology constructs on behavioural intention to use a digital wallet, positive word of mouth, and user satisfaction. Four additional determinants augment the existing theories, including perceived trust, perceived security and privacy, promotion, and super app for novelty.
... Acceptance theories aim to identify underlying factors behind individuals' decisions to use (or refuse) technological interventions. Unlike adoption and diffusion theories (e.g., Moore & Benbasat, 1991;Rogers, 2003), the focus of acceptance theories is not on the innovation process itself, but rather on how and to what extent technologies will be used in the long term. Although user acceptance has been a substantial research focus for many years, definitions, theories, and methods vary across disciplines and domains. ...
... In IS context, Moore and Benbasat (1991) further developed the IDT and generated different constructs in order to understand the acceptance of IT/IS at an individual level. These are ease of use, result demonstrability, visibility, voluntariness, relative advantage, compatibility, trialability and image (Yuen et al., 2021). ...
Article
Purpose The Metaverse is an immersive virtual world where individuals interact with each other using an avatar. The Metaverse is promised to offer several potentials for different sectors. While the Metaverse promotes innovative interaction between individuals (e.g. learners), there is a scarcity of knowledge on what influences its acceptance and use in higher educational institutions (HEIs), particularly in developing countries. Thus, this paper aims to identify the factors that affect the users' intentions toward Metaverse technology for educational purposes in the HEIs in Jordan. Design/methodology/approach A study model was created by incorporating variables from the unified theory of acceptance and use of technology (UTAUT) (performance expectancy, PE; effort expectancy, EE; social influence, SI; and facilitating conditions, FC) and information system success (ISS) model (user satisfaction, SAT; system quality, SQ; service quality, SVQ and information quality, IQ) with perceived curiosity (PC) and hedonic gratification (HG) constructs. Both PC and HG were added as context-related factors that could contribute to improving the applicability of UTAUT and ISS to a wide range of technology use contexts. Data were gathered from 441 Jordanian university students using an online questionnaire. Findings The analysis of the structural model revealed that users' behavioural intentions toward using Metaverse were significantly affected by user satisfaction (SAT), performance expectancy (PE), facilitating conditions (FC) and hedonic gratification (HG). Also, information quality (IQ) and services quality (SVQ) were revealed to have a significant influence on user satisfaction. Likewise, the results illustrated a significant impact of systems quality (SQ), information quality (IQ) and service quality (SVQ) on PE. Lastly, a significant effect of PC on the EE factor was found. Practical implications This study will shed light on a number of practical implications for developers, designers, service providers and decision-makers supporting the acceptance and adoption of the Metaverse technology in the educational context. Also, it will contribute to developing the right strategies, and Metaverse content which will draw the attention of learners. Originality/value As per the surveyed literature and the researcher's prior knowledge, this is one of the first studies that integrate the UTAUT model, ISS model and two contextual factors (PC and HG) besides testing the proposed model in a developing country (Jordan). This paper is one of the few in which the individuals' acceptance behaviour of Metaverse technology was examined in the HEIs context.
... Further, while Rogers (1983) included image as an internal component of relative advantage, Moore and Benbasat (1991) found it to be an independent predictor of adoption. Image is the self-perception that adopting an innovation could result in enhanced social status. ...
... We utilised the Q-sorting procedure for assessing convergent and discriminant validity between items and construct due to the exploratory nature of the study (Bertea and Zait, 2013). Cohen's Kappa (Cohen, 1960) and "Hit Ratio" (Moore and Benbasat, 1991) were used to assess convergent and discriminant validity. The results of q-sorting confirmed that all the constructs at both rounds satisfied the threshold level (hit ratio > 0.8, Kappa coefficients>0.80), ...
... According to Rogers (1983), suggests key characteristics of innovation that consistently influence the adoption of new technologies: complexity, which is the degree to which an innovation is perceived as being complicated to use; observability, which is the degree to which the results of an innovation are observable to others; demonstrability, which is tangibility of results of adopting an innovation relative advantage; compatibility, which is the extent to which an innovation is perceived to fit together with potential adopters' habits and practices; and trial ability, which is the degree to which innovation may be sufficiently tested prior to adoption. Moreover, Moore & Benbasat,(1991) add image and visibility to key features of innovation that consistently influence the adoption of new technologies. Image refers to the self-perception that adopting an innovation could result in enhanced social status for individual amongst his/her peers. ...
... According to Sahin (2006) there are four key characteristics of innovation that consistently influence the adoption of new technologies; relative advantage, which is the degree to which a technology is perceived to be better that the idea it supersedes; compatibility, is the degree to which a technology is perceived as being consistent with existing values, past experiences and needs of potential adopters; complexity is the degree to which an innovation is perceived as difficult to understand and use; and trial ability, which is the extent to which an innovation may be experimented with on limited basis. Moreover, Moore and Benbasat (1991) add that image and visibility are also key features of innovation that determine the diffusion rate. Image is the self-perception that adopting an innovation could result in enhanced social status for individual amongst his/her peers. ...
... H6: SN has a positive influence on students' BI to adopt AI-based robots. An IMG can be described as the extent to which the use of a system is perceived to enhance an individual's social status within their social network [59]. The rise of AI and its widespread integration into various aspects of human life create social pressure, particularly for universities to adopt AI-based education [60]. ...
Article
Full-text available
Although there has been some progress, the integration of artificial intelligence into higher education remains far from sufficient. The demand for teachers will persist for some time; however, with the introduction of AI-based robots into classrooms, the role of teachers has reduced to a minimum. The purpose of the current study was to evaluate Chinese higher education students’ intentions to adopt AI-based robots for educational purposes. Based on the TAM3 model, the current study proposes 14 hypotheses to evaluate students’ intention to adopt AI-based robots in education. The students’ data were collected and analyzed using PLS-SEM. The study findings revealed that 12 hypotheses were accepted and two were rejected. The results indicate that students are willing to accept AI-based robots in their education. However, the findings revealed an insignificant influence of job relevance and robot anxiety on perceived usefulness and ease of use, respectively. The findings of this study will provide insight into university administrations regarding the significance of AI-based robots in education. Moreover, the findings will help robot developers, policy makers, and university administrators design and implement AI-based robots that fulfill contemporary education needs.
... The research findings are obtained based on the analysis of the interviews and the reliance on the collected documents regarding the level of capabilities and experience of Iranian marine knowledge based companies in facing challenges. based on Moore and Benbasat (1991) theory, we consider Convergent Validity (interview construct assessment) and Discriminant Validity (extent to which items referring to different constructs discriminated between them) in our interview administration and analysis. In the final stage of our study, we reported our survey Analyse to marine knowledge-based firms. ...
Article
Full-text available
This paper's main purpose is to provide a conceptual model based on scenario planning and technology roadmap for aiding knowledge-based firms that are comforting uncertainty to formulate their innovation strategy to planning. Asking the opinion of experts and managers of these firms, we tried to consider all environmental uncertainties and technological trends in innovative logistics solutions that marine industry knowledge-based firms are faced with. Academic and practical experts have verified the proposed conceptual model, which tries to consider the required dimensions of innovation strategizing. Employing a qualitative approach, we have used deep interviews with experts and managers of knowledge-based firms in Iran's maritime industry to gather and analyze qualitative data. The model obtained is a conceptual model in time, with the advance of the timing strategy and taking into account the characteristics of market pull (drivers, needs, and perspectives) and the technology push (innovations, enablers, and resources) in the overall Innovation strategy process. In this model, ten innovative logistics solutions as elements of the smart logistic system are defined. This model, given the fact that it has been reviewed by the managers and experts of these companies, as well as all the requirements of the literature, has increased its applicability, along with its learning.
... The items of RtC were obtained from the study of Lallmahomed et al. (2017). Before collecting our large-scale data, we checked the constructs' content validity by performing card-sorting procedures according to Moore and Benbasat (1991), gaining a hit ratio of 98.41%. After minor changes, we conducted a pre-test, showing no need for action. ...
Conference Paper
Full-text available
Governments worldwide recognize a need to provide services online to their citizens. Increasingly, these services have become sophisticated through the application of advanced technologies. Nevertheless, the adoption of such services often lags behind expectations. Thus, this study proposes and tests an extension of the unified model of electronic government adoption (UMEGA) to the context of smart e-government services in Germany. It was empirically tested using the data of 330 respondents. The adapted model greatly exceeds other studies that applied an adapted UMEGA regarding the explanatory power on attitude, while the study proves that resistance to change in the investigated context unfolds a highly significant impact on behavioral intention compared to other findings. Concluding, the proposed model supports governments in planning smart e-government services and corresponding strategies more holistically by understanding the factors that influence citizens' adoption.
... We established construct validity and reliability with Cronbach alpha, AVE, and factor analysis. All measurement scales showed relatively high Cronbach alphas (see Table 1) at α ≥ 0.70 for all the measures, with the exception of personal innovativeness, which was slightly below the lower bounds set for this study, near the α ≥ 0.70 (Moore & Benbasat, 1991). This pattern of high scale reliability is consistent with prior research dealing with similar constructs. ...
Article
How do the behavioral-cognitive-emotional constructs of attitude, satisfaction, and habit drive consumer con-tinuance intention of incumbent mobile technologies? From a survey of 528 consumers, we ran two structural equation models: model #1 is a base model of direct effects of attitudes and satisfaction on continuance intention ; model #2 adds habit as a mediator variable. We show that consumer attitudes are stronger predictors of continuance intention, without mediation effects from habit. Consumer satisfaction only weakly predicts con-tinuance intention and is mediated by habit. While satisfaction is correlated with consumer attitude, and satisfaction is correlated with habit, consumer attitudes seem unrelated to any habits. Attitude seems to be the strongest determinant of continuance intention; second, in the absence of compelling rational data, or given beliefs that competitors are largely undifferentiated, consumers might continue using the same product. Such complex interactions between variables may not be adequately captured in a straightforward variance model, however this study extends research in habit and continuance intention and provides for future research exploring the importance of habit over satisfaction and predominance of consumer attitudes in predicting con-tinuance intention.
... An extensive literature review reveals that the most frequently employed attributes -even if they use different labels-include perceived benefits, ease of use, compatibility and result demonstrability (e.g., Chau and Tam, 1997;Gopalakrishnan and Bierly, 2001;Handfield and Pagell, 1995;Kim and Srivastava, 1998;Moore and Benbasat, 1991;Premkumar and Roberts, 1999;Premkumar et al., 1994;Ramamurthy and Premkumar, 1995;Rogers, 2003;Sultan and Chan, 2000;Tabak and Barr, 1998). Therefore, this study considers these four attributes, because of their perceived relevance to the implementation of lean production system. ...
Article
This study investigates the key factors of lean production system implementation by Egyptian pharmaceutical companies. For this purpose, a research model is proposed showing the relationship between three groups of factors (lean production attributes, external lean practices and managerial factors) and the implementation of the lean production system. Based on data collected from 157 pharmaceutical companies operating in Egypt, statistical analysis was carried out. The results show that benefits of implementing lean production system, ease of use, perceived compatibility, result demonstrability, customer involvement, competitive pressure and tenure in position and management are key elements influencing the implementation of the lean production system by Egyptian pharmaceutical companies. The research model developed for this study may assist managers to recognize the importance of integrating contextual factors in the process of lean production implementation. Moreover, the findings of the present study may support managers of manufacturing companies involved in implementing lean production system in identifying and assessing the influence of key factors that facilitate or hinder the successful implementation of lean production within their companies. External lean practices ‫المورد‬ ‫مع‬ ‫(التكامل‬ ‫ين‬ ، ‫و‬ ‫العمالء،‬ ‫مشاركة‬ ‫و‬ ‫ثالثا:‬ ‫المنافسة).‬ ‫ضغوط‬ ‫ية‬ ‫اإلدار‬ ‫امل‬ ‫العو‬ Managerial factors ‫العميا،‬ ‫ة‬ ‫اإلدار‬ ‫(دعم‬ ‫و‬ ‫مدة‬ ‫شغل‬ ‫ية،‬ ‫اإلدار‬ ‫المناصب‬ ‫و‬ ‫ا‬ ‫حجم‬ ‫لشركة).‬ ‫ال‬ ‫اعتمد‬ ‫و‬ ‫ب‬ ‫إلى‬ ‫توجيهها‬ ‫تم‬ ‫استقصاء‬ ‫قائمة‬ ‫باستخدام‬ ‫الميدانية‬ ‫اسة‬ ‫الدر‬ ‫أسموب‬ ‫عمى‬ ‫حث‬ 413 ‫فى‬ ‫يعممون‬ ‫ية‬ ‫اإلدار‬ ‫المستويات‬ ‫بمختمف‬ ‫ا‬ ‫مدير‬ 151 ‫األدوية،‬ ‫لصناعة‬ ‫شركة‬ ‫استرجاع‬ ‫وتم‬ 131 ‫يمثل‬ ‫بما‬ ‫قائمة‬ ‫استجابة‬ ‫نسبة‬ ‫تبمغ‬ 31 %. ‫أن‬ ‫إلى‬ ‫البحث‬ ‫توصل‬ ‫وقد‬ ‫استخدام‬ ‫ائد‬ ‫فو‬ ‫نظام‬ ‫الشركة،‬ ‫نشاط‬ ‫طبيعة‬ ‫مع‬ ‫افق‬ ‫التو‬ ‫ومدى‬ ‫النظام،‬ ‫استخدام‬ ‫وسهولة‬ ‫الرشيق،‬ ‫اإلنتاج‬ ‫النظام‬ ‫تطبيق‬ ‫من‬ ‫المحققة‬ ‫النتائج‬ ‫و‬ ، ‫و‬ ‫العمالء،‬ ‫مشاركة‬ ‫و‬ ‫المنافسة‬ ‫ضغوط‬ ، ‫و‬ ‫مدة‬ ‫شغل‬ ‫ية‬ ‫اإلدار‬ ‫المناصب‬ ‫قبل‬ ‫من‬ ‫الرشيق‬ ‫اإلنتاج‬ ‫نظام‬ ‫تطبيق‬ ‫عمى‬ ‫تؤثر‬ ‫التى‬ ‫امل‬ ‫العو‬ ‫أهم‬ ‫هى‬ ‫ويمك‬ ‫ية.‬ ‫المصر‬ ‫األدوية‬ ‫شركات‬ ‫تقوم‬ ‫التى‬ ‫الصناعية‬ ‫الشركات‬ ‫مديرى‬ ‫النتائج‬ ‫هذه‬ ‫تساعد‬ ‫أن‬ ‫ن‬ ‫التطبيق‬ ‫قل‬ ‫تعر‬ ‫أو‬ ‫تدعم‬ ‫التى‬ ‫ئيسية‬ ‫الر‬ ‫امل‬ ‫العو‬ ‫تأثير‬ ‫وتقييم‬ ‫تحديد‬ ‫فى‬ ‫النظام‬ ‫هذا‬ ‫بتطبيق‬ ‫شركاتهم.‬ ‫داخل‬ ‫لمنظام‬ ‫الناجح‬ 1 ‫مدرس‬ ‫األعمال‬ ‫ة‬ ‫إدار‬ ‫ان.‬ ‫حمو‬ ‫جامعة‬ ‫األعمال،‬ ‫ة‬ ‫دار‬ ‫ا‬ ‫و‬ ‫ة‬ ‫التجار‬ ‫كمية‬ ،
... Almost every tourist place, hotels, resorts, transportation and also other stakeholders of tourism and hospitality industry accepted ICT and, it became a noticeable part of the industry. Nowadays, the adaptation of e-tourism and tourism and hospitality activities are growing rapidly such as online advance booking, flashpackers, travel blogs, e-tour guides etc (Khatri, 2019 Ajzen's (1975), Technology Accepted Model by Davis(1989),Theory of Planned Behaviour by Ajzen(1991), Model of PC Utilization by Thompson et al.(1991), Innovation Diffusion Model by Moore and Benbasat(1991), Motivation Model by Davis, Bagozzi and Warshaw(1992), Social Cognitive Theory by Compeau and Higgins 1995.The aim of this study is to identify all the factors that affect the adoption of smartphones and their applications in order to get all the required information for travel. Furthermore this study also examines all the models related to technology adoption especially in the perspective of tourism and hospitality industry. ...
Conference Paper
Full-text available
Havacılık, otomotiv ve beyaz eşya gibi sektörlerde delik delme talaşlı ve talaşsız imalatın büyük çoğunluğunu oluşturur. Bu sektörlerde kullanılan metal aksamların üretilmesi esnasında yüzlerce delik delinmektedir. Özellikle ocak gibi ev eşyalarının metal parçalarında 1-5 mm gibi küçük çaplarda zımbalar kullanılarak delik elde edilmektedir. Yüksek üretim adetleri ve üretim proseslerinde karşılaşılan problemler sebebi ile bu zımbalar aşınmaktadır. Seri üretim esnasında aşınan zımbalar delinen deliklerde çapaklanmaya, ölçüsel farklılıklara ve üretim duruşlarına sebebiyet vermektedir. Bu sebeplerden dolayı delik delme ve kesme zımbalarının dayanımlarının arttırılması amacı ile tavlama, normalleştirme, su verme, temperleme, tavlama, yaşlandırma, karbürleme, nitrürleme ve kriyojenik işlem gibi uygulamalar yapılmaktadır. Bu yöntemlerden kriyojenik işlem ile kesme zımbalarının mikroyapısının iyileştiği, homojen karbür dağılımı ve ince taneli martensit yapıya dönüşmesi sayesinde sertlik, tokluk, aşınma direnci gibi birçok özelliklerinin iyileştiği bilinmektedir. Bu çalışmada ankastre ocakların metal parçalarının delinmesinde kullanılan Ø3 mm zımbalara 36 saat kriyojenik işlem ve 500 °C temperleme parametrelerinde kriyojenik işlem uygulanarak sertlik değişimleri incelenmiştir. Kriyojenik işlem uygulanan ve referans olarak işlemsiz seçilen üçer adet zımbanın makro, mikro analizleri sonrası sertlik ölçümleri yapıldıktan sonra kriyojenik işlemli zımbaların mekanik özelliklerinin iyileştiği tespit edilmiştir. Sertlik ölçüm sonuçlarına göre kriyojenik işlem görmüş zımbaların ortalama sertlik değerleri 774 HV0.3 ‘dan 801 HV0.3 değerine yükselerek % 3.37 artmıştır. Delik elde etmek için kullanılan zımbalara uygulanan kriyojenik işlemin malzeme mikro yapısını olumlu etkilediği ve seri üretimde zımba hasarlarının azaltılmasında avantaj sağlayacağı düşünülmektedir.
... Almost every tourist place, hotels, resorts, transportation and also other stakeholders of tourism and hospitality industry accepted ICT and, it became a noticeable part of the industry. Nowadays, the adaptation of e-tourism and tourism and hospitality activities are growing rapidly such as online advance booking, flashpackers, travel blogs, e-tour guides etc (Khatri, 2019 Ajzen's (1975), Technology Accepted Model by Davis(1989),Theory of Planned Behaviour by Ajzen(1991), Model of PC Utilization by Thompson et al.(1991), Innovation Diffusion Model by Moore and Benbasat(1991), Motivation Model by Davis, Bagozzi and Warshaw(1992), Social Cognitive Theory by Compeau and Higgins 1995.The aim of this study is to identify all the factors that affect the adoption of smartphones and their applications in order to get all the required information for travel. Furthermore this study also examines all the models related to technology adoption especially in the perspective of tourism and hospitality industry. ...
Conference Paper
Full-text available
Beyaz eşya sektöründe yüksek üretim adedine sahip fırın ve ocaklar büyük oranda metal parçalardan oluşurlar. Özellikle dış kasa ve dayanım gerektiren parçaların bir çoğu metal malzemelerden imal edilmektedir. Bu parçaların kullanım yerlerine montaj edilebilmesi veya diğer ekipmanların bu parçalara sabitlenebilmesi için üzerlerine delik oluşturmak gerekir. Seri üretime uygunluk ve ölçüsel hassasiyet söz konusu olduğu için delik delme işlemleri hidrolik veya eksantrik preslerde sac ve metal kalıplar kullanılarak yapılmaktadır. Delme kalıplarında kullanılan delik delme zımbalarının ısı ve sürtünmeye karşı dirençli, sarma ve soğuk kaynak gibi etkilere karşı dayanıklı olması istenir. Bu sebeple delik delme zımbaları olarak sinterli karbür, toz metal ve titanyum nitrür kaplamalı gibi çeşitler tercih edilmektedir. Bu çalışmada ise 1.3343 HSS malzemeden imal edilen titanyum nitrür kaplı zımbalara 36 saat kriyojenik işlem ve 200 °C temperleme parametrelerinde kriyojenik işlem uygulanmıştır. Deneylerde kullanılan zımbaların kriyojenik işlem öncesi ve sonrası SEM, EDS analizleri yapılarak mikro ve makro görüntüleri elde edilmiştir. Ayrıca her bir zımbanın sertlik değerleri ölçülerek aritmetik ortalamalar tespit edilmiştir. Yapılan ölçümler neticesinde kriyojenik işlem görmüş zımbaların ortalama sertlik değerleri 774 HV0.3 ‘dan 792 HV0.3 değerine yükselerek % 2.32 artmıştır. Bu artışın mikroyapıda kalan ve yumuşak faz olan östenitin, sert faz olan martenzite dönüşmesinden kaynaklandığı düşünülmektedir. Ayrıca kriyojenik işlem ve temperleme uygulanması sonrası malzeme mikroyapısında ikincil sert karbür yapılarının çökelmesinin ortalama sertlik değerlerini arttırdığı düşünülmektedir.
... Modèle TAM Processus d'influence sociale : image Définition du déterminant : la mesure dans laquelle un individu perçoit que l'utilisation d'une innovation améliorera son statut dans son système social (Moore & Benbasat, 1991). ...
... The model was built by Venkates et al. (2003) is based on eight component models/theories, namely: Theory of Reasoned Action (TRA -Ajzen) & Fishbein, 1975), Theory of planned behavior (TPB - Ajzen, 1991), technology acceptance model (TAM - Davis, 1989), motivation model (MM - Davis et al., 1992), a model combining TAM and TPB -C -TAM -TPB - (Taylor & Todd, 1995a, 1995b, personal computer usage model -MPCU (Thompson, Higgins & Howell, 1991), innovation diffusion theory (IDT). - Moore & Benbasat, 1991), social cognitive theory (SCT - Compeau & Higgins, 1995). ...
Article
This study evaluates the factors affecting digital transformation for small and medium enterprises (SMEs) in Hanoi city. The research team determined the factors affecting digital transformation for small and medium enterprises based on some models such as the Theory of reasoned action (TRA), Technology Acceptance Model (TAM), Theoretical of planned behavior (TPB), C-TAM-TPB model and Unified Model of Technology Adoption and Use. The research results identify the model of factors that affect the argument transformation SMEs in Hanoi city, including (1) Perceived usability; (2) Perceived behavioral control; (3) Social influence; (4) Expected efficiency, (5) Convenient conditions and (6) Risks existing in digital transformation. The results also show that there are 6 factors affecting the implementation of the credit union of SMEs in Hanoi city, of which 5 factors have positive effects and 1 factor has negative effects. In addition, the results also show that there are certain differences in the intentions and decisions of digital transformation between different types of enterprises.
... Perhaps, there is scope for future studies to consider other measures that are drawn from psychology research like the Social Cognitive Theory (Bandura, 1986), the Theory of Reasoned Action (Fishbein and Ajzen, 1975), or the Theory of Planned Behavior (Ajzen, 1991), among others, or from technology adoption models including the Technology Acceptance Model's TAM (Davis, 1989;Davis et al., 1989), TAM2 (Wang et al., 2021), TAM3 (Al-Gahtani, 2016), the Innovation Diffusion Theory (IDT) (Moore and Benbasat, 1991;Rogers, 1995), the Motivational Model (MM) (Davis et al., 1992), the Unified Theory of Acceptance and Use of Technology' ...
Article
Full-text available
While previous research investigated the effects of online consumer reviews on purchase behaviors, currently, there is still a lack of knowledge on the impact of the reviews' credibility, content quality and information usefulness on the customers’ satisfaction levels with them. Data were gathered from a sample of 512 participants. A partial least squares approach was utilized to evaluate the reliability and validity of the constructs and to identify the causal effects in this contribution’s structured model. The findings reveal that information usefulness is a very strong predictor of satisfaction. They also confirm highly significant indirect effects, between information quality and customer satisfaction, when information usefulness meditates this link. This study suggests that prospective customers appreciate quality reviews of consumers who have already experienced the hospitality services. It raises awareness about the usefulness of review sites as online users refer to their content before committing themselves to purchasing products and services.
... Perceived ease of use by an individual using a particular system is easy and straightforward (Davis, 1989;Taylor and Todd, 1995). Therefore, this is considered one of the most influential attributes in adopting new technology (Moore and Benbasat, 1991). Many studies have experimentally determined that perceived ease of use affects individuals' attitudes toward using information systems Venkatesh, 2000). ...
... It aids in the prediction of an innovation's likelihood and pace of adoption (Chen, Gillenson & Sherrell, 2002). The theory finds innovations as being transmitted through certain channels over time and within particular social systems (Moore & Benbasat, 1991). Action (TRA) proposes that an individual's behavior is determined by his/her intention to perform the behavior and that this intention is, in turn, a function of his/her attitude toward the behavior and his/her subjective norm (Oduor, 2012, Sadeghi & Farokhian, 2010. ...
Article
Full-text available
Purpose: Technological innovations are understood as new or improved processes, products or services, the technical characteristics of which are significantly different from the previous ones. Technological innovations in the banking sector have undoubtedly improved the functionality and performance of banks across the globe including West African countries such as Nigeria, Ghana and Coted’Ivoire. It has redefined the way and regime in banking operation in West Africa. It enables banks to improve the quality of service delivery to their numerous customers and makes it easy for customers to access banking services at the lowest cost possible. This study, therefore, focused on examining the impact of technological innovations on bank performance in West Africa. Method: A set of annual time series covering the period 1997 to 2020 and a multiple regression analysis including an autoregressive distributed lag (ARDL) model, a fully modified OLS (FMOLS) model and a dynamic OLS (DOLS) model were used. Bank performance was measured using bank return on assets (ROA) and bank return on equity (ROE), while technological innovation was measured using indicators such as Internet Banking (INB), Automated Teller Machines (ATM), Mobile Banking (MBN) and Point of Sale (POS) whose control variables are inflation rate (INFR) and exchange rate (EXR). Results and conclusion: Findings from the ARDL panel results show that both positive and negative long-term relationships exist between technological innovation and bank performance in West Africa. We thoroughly verified the results from the ARDL model with FMOLS and DOLS and the findings show that technological innovation has a positive and negative long-run relationship with bank performance in West Africa and the results were the same for Nigeria, Ghana and Ivory Coast. Originality/Value: This study, therefore, recommends that improving the quality of technologically innovative tools of banks such as internet banking, ATMs, POS and mobile banking with quality apparatus can lead to improved bank performance. Banks should also invest in cyber security to ensure funds deposited in banks are safe which will boost investor and customer confidence, acceptance and lead to increased bank performance.
... The population of the study consists of 656 accounting staff of 29 federal ministries in Nigeria. The study collected data through the closed questionnaire for (trialability and observability) adopted from (Moore & Benbasat, 1991;Taylor & Todd, 1995;Sarel & Marmorstein, 2003). The questionnaires were administered on the total sample of 242 respondents consisting accountants, internal auditors and budget officers. ...
Article
Full-text available
The study examined the effect of trialability and observability of IPSAS on accrual basis IPSASIMPL in Nigeria. 656 accounting staff of all the 29 Federal Government ministries in Abuja constitute the population of the study. The sample size of 242 was arrived at using Krejcie and Morgan table for Determining Sample Size from a Given Population. The sampling technique adopted for the study was proportionate stratified random sampling techniques. Closed ended Questionnaires were used in collecting the data for this study. The data collected was analyzed using binary logistic regression techniques with the aid of STATA 13 Software. The study revealed that Trialability (TRIALA) and Observability (OBSERV) were negative and significantly related to accrual basis IPSASIMPL in Nigeria. It was therefore concluded that TRIALA and OBSERV have negative effect on accrual basis IPSASIMPL in Nigeria. The study recommends for an increased consideration of the visibility and benefits of IPSAS on one hand and its testing capability and suitability on the other hand in order to facilitate the implementation process of accrual basis IPSAS in Nigeria.
... Perceived ease of use by an individual using a particular system is easy and straightforward (Davis, 1989;Taylor and Todd, 1995). Therefore, this is considered one of the most influential attributes in adopting new technology (Moore and Benbasat, 1991). Many studies have experimentally determined that perceived ease of use affects individuals' attitudes toward using information systems Venkatesh, 2000). ...
Article
Full-text available
The development of the industrial revolution 4.0 has led to many technologies being born, especially the Internet of Things (IoT) technology. IoT is prevalent in many fields (health, transportation, manufacturing, etc.), but this trend still receives little attention from people in emerging markets. In developing countries like Vietnam, IoT is especially prominent in the payment field, especially electronic payment by QR code. Quick response (QR) code is a commonly used IoT technology to change and improve the customer experience. However, people's awareness of the benefits of QR codes as well as IoT technology in emerging markets like Vietnam is still unclear. Therefore, this study aims to evaluate the impact of cognitive factors on the intention to use QR codes in electronic payments, thus evaluating its use. In addition, the study also assesses the regulatory ability of variety seeking because today, there are many payment methods for users to choose from, and their search and experience needs will increase. With 409 samples collected in Ho Chi Minh City, Vietnam, from September to October 2022, the study uses quantitative research by analysing the PLS-SEM method through SmartPLS 4 to test the research hypotheses. The analysis found that ease of use strongly influences attitudes towards QR code usage behaviour. In particular, the finding that the variety seeks moderates the relationship between perceived ease of use and perceived risk to attitude is also demonstrated in this study. The study implied that business managers could determine the influence of each factor on the intention to use QR codes in electronic payments, as well as consider the increase in using IoT technology in financial transactions.
... Perhaps, there is scope for future studies to consider other measures that are drawn from psychology research like the Social Cognitive Theory (Bandura, 1986), the Theory of Reasoned Action (Fishbein and Ajzen, 1975), or the Theory of Planned Behavior (Ajzen, 1991), among others, or from technology adoption models including the Technology Acceptance Model's TAM (Davis, 1989;Davis et al., 1989), TAM2 (Wang et al., 2021), TAM3 (Al-Gahtani, 2016), the Innovation Diffusion Theory (IDT) (Moore and Benbasat, 1991;Rogers, 1995), the Motivational Model (MM) (Davis et al., 1992), the Unified Theory of Acceptance and Use of Technology' ...
Article
Full-text available
While previous research investigated the effects of online consumer reviews on purchase behaviors, currently, there is still a lack of knowledge on the impact of the reviews' credibility, content quality and information usefulness on the customers’ satisfaction levels with them. Data were gathered from a sample of 512 participants. A partial least squares approach was utilized to evaluate the reliability and validity of the constructs and to identify the causal effects in this contribution’s structured model. The findings reveal that information usefulness is a very strong predictor of satisfaction. They also confirm highly significant indirect effects, between information quality and customer satisfaction, when information usefulness meditates this link. This study suggests that prospective customers appreciate quality reviews of consumers who have already experienced the hospitality services. It raises awareness about the usefulness of review sites as online users refer to their content before committing themselves to purchasing products and services.
... Among the most important variables under this heading is the use variable, which is criticized by researchers insofar as this use remains compulsory in different contexts and no longer voluntary, which induces the relationship between use and acceptance of use. In the same sense of reasoning, the intention to use a system can be integrated as a mediating variable (the TAM model in its first version) between an explanatory variable and a variable to be explained [16], and can play as a variable the role of a precursor of use, knowing that for other researchers state that the intention to use can be conditionally removed without impacting the results [17]. ...
Article
Full-text available
In a connected and uncertain world, where almost two thirds of the world’s population are now online, the integration of digital tools in the social and economic context is becoming a priority and an imposed choice for any organization. As a result, the strategic position of the Information System (IS) in these organizations is necessarily linked to performance. The creation of added value or net benefits through the use of these platforms becomes an ultimate and strategic objective for any organization. This study evaluates the success of the information system (IS) for electronic payment of port fees. From a quantitative approach of a hypothetico-deductive nature and using partial least squares structural equation modeling (PLS-SEM), we found that the success of the IS implies a quality of the electronic payment system, as well as the information produced influences the use and satisfaction of the users and finally these last two findings impact the individual and organizational performance of the organizations. (Net benefits).
... Over the past 50 years, Rogers' original characteristic framework has been expanded to become one of the most comprehensive in the marketing literature (Flight, D'Souza, and Allaway, 2011). Successive DOI research subsequently concentrated on analyzing the roles played by these characteristics and exploring brand-new variables that influence the rate of innovation adoption, such as perceived risk (Ostlund, 1974;Bauer, 1960), status conferral (Holloway, 1977), cost, communicability, divisibility, perceived cost, social approval, and profitability (Tornatzky and Klein, 1982); the image or social approval and voluntariness (Moore and Benbasat, 1991); perceived usefulness and perceived ease of use (Davis, 1986) and purchase context, supplier characteristics, and product usage (Shaw, Giglierano, and Kallis, 1989;Dickson 1982;Leigh and Martin, 1981). ...
... Many studies (Atkins & Vasu, 2000;Gbomita, 1997;Moore & Benbasat, 1991;Roblyer & Knezek, 2003;Sugar, Fine and Crawley, 2004) found that teacher's attitude or belief is an important human factor with a signifi cant impact on computer adoption and implementation of technology in classroom. Bullock (2004) also pointed that, attitude of teachers is an important enabling/disabling factor in adoption of technology. ...
Research
Full-text available
The aim of this research is to understand the relationship between attitudes and beliefs of Indian school teachers towards ICT and ICT usages in the Indian classroom. Sample consists of one hundred and twenty school teachers working in secondary schools of North India. Survey method was used to collect quantitative data. Findings were supported by semi-structured interviews with the purpose of having a deep understanding of major beliefs and motivations of teachers in use of technology. The results revealed that attitude of Indian teachers towards the use of ICT is positive but the use of ICT in Indian classrooms is not suffi cient. The major concerns and problems identifi ed by this study in the use of ICT tools by teachers include limited modern and technological infrastructure, rigid time table and fi xed curriculum, low technical support, lack of effective training, rigid curriculum and time table, lack of modern methods of evaluation, diploma-oriented education and fewer competencies and motivation on part of teachers in the use of ICT. Further, this research suggested that there are no gender differences in the use of ICT by teachers. The study points out the requirement for the development of new ways of teacher training that can facilitate and encourage the use of ICT effectively in Indian classrooms.
... Akan tetapi teknologi komunikasi yang canggih pun membutuhkan sumber daya yang tidak sedikit. Inovasi pada produk membuat dana penelitian yang besar pun tidak menjadi masalah dihabiskan untuk mendapatkan sebuah inovasi [4]. Mahalnya sebuah harga inovasi dan kualitas perangkat keras yang dibuat membuat produk teknologi internet of things menjadi sulit dijangkau dan dibuat dengan tangan sendiri menyerupai kualitas aslinya. ...
Article
Teknologi Internet Of Things sudah banyak menarik perhatian dunia saat ini. Pengembangan ini menghasilkan banyak pendekatan yang mengusulkan suatu pemanfaatan Internet Of Things dalam aplikasi data logging secara wireless. Berdasarkan perluasan IOT dan khususnya wearable device, remote data logging walaupun tanpa server data IOT, penggunaannya telah menjadi suatu tren yang besar dalam dunia kesehatan. Namun cakupannya masih sangat luas untuk diselami dan yang berkembang saat ini adalah IOT pada wearable device. Tugas akhir ini menghadirkan pendekatan dalam membangun sistem data logging nirkabel menggunakan teknologi IOT pada server Thingspeak, dan berfokus pada data dari suhu tubuh dan detak jantung. Ada dua Mikrokontroler yang akan digunakan dalam proyek ini yang mana akan digunakan untuk berkomunikasi dengan server IOT. wireless data logging ini dapat digunakan untuk pengiriman dari sebuah node ke server, tetapi keakuratan waktu penerimaan pada server sangat bergantung pada kondisi kestabilan jaringan.
... The items used four Likert scales. The instruments were adopted from Chan-Olmsted & Chang (2006); Rogers (1989) for items such as Relative Advantage and Compatibility; Davis et al (1989); Venkatesh et al (2003) for item Ease of Use; Moore & Benbasat (1991) and Rogers (1989) for item Trialability and lastly Venkatesh et. al (2003); Wu & Wang (2005) for item Intention to use. ...
Article
Demand-responsive transportation (DRT) is a flexible form of shared mobility in which service provision is shaped by the user demand. DRT has been considered a sustainable mobility solution, as it reduces CO2 emissions from fixed-route services and encourages a mode shift from private cars to shared mobility. Given that public acceptance is a key for the wider diffusion of DRT, this study explored the factors affecting usage intention for DRT in the Republic of Korea. Drawing on the unified theory of acceptance and use of technology (UTAUT) and the initial trust model (ITM), a conceptual framework was developed that linked attitudinal and psychological factors to behavioral intention for DRT usage. 1168 valid observations were collected from adults aged 19–64 years in the Republic of Korea using a structured online survey, and analyzed using structural equation modeling. The results showed that the four UTAUT constructs (performance expectancy, social influence, facilitating conditions, and environmental concerns) were directly related to intention for DRT usage. Indirect impacts of perceived safety, structural assurance, familiarity, performance expectancy, and effort expectancy on initial trust were also found. Consequently, the constructs with the greatest total effect on usage intention were (in order of relevance) initial trust, performance expectancy, social influence, and structural assurance. As one of the few attempts to examine public acceptance of DRT, it is expected that findings from this study could contribute to the literature by providing insights into potential users’ attitudes toward DRT. This study further offers guidance on designing interventions intended to promote a transition toward increased operational efficiency through policy developments for DRT, thereby achieving sustainable development.
Chapter
This chapter aims to draw attention to contemporary theory that can be applied to IS research for studying Social Paradigm Shifts and Global Changes, including IS theories such as “Sociomateriality” (the relationship between material and human existence, or technology and social interactions). Similar and other relevant IS theories include actor-network theory (the study of the cultural traces that the material objects and human actors leave in the process of forming groups), structuration theory (explaining connections between situated interactions and social structures of meaning, norms, and power) or technology acceptance (models how users come to accept and use a technology). This provides researchers with a novel perspective on the methodological theory pertaining to contemporary IS research. Therefore, this chapter emphasises the contemporary approaches applied in IS research for studying and justifying Social Paradigm Shifts and Global Changes in IS research projects. In addition to the chapter contents, definitions, facts, tables, figures, activities, and case studies are provided to reinforce researcher and practitioner learning of the various theories applied in contemporary IS research.
Article
Cloud computing is regarded as the next generation of computing. It is progressively being used as a launching pad for digital innovation and organizational agility. Cloud computing is frequently used by private and public organizations due to its flexibility, collaboration, cost-effectiveness, and scalability. These characteristics make cloud computing indispensable for individuals and businesses such as higher education institutes. Several prior studies covered the technological facets of cloud-based contexts, including cloud security, scalability, and virtualization. However, it is contend that the main barrier to cloud computing isn't technical but cognitive or behavioural, and in particular attitudinal. Thus, this research aims to study higher education’ students’ attitudes and their intention to adopt cloud computing, with a specific concentration on the effect of trust, peer influences, perceived usefulness and ease of use in order to investigate the factors influencing the adoption of cloud computing in higher educational environment in Saudi Arabia. This study presents an extended Decomposed Theory of Planned Behaviour (DTPB) to include trust, peer influences, perceived usefulness and ease of use as a cognition, representing a person’s perception of social influence to perform or not perform a behaviour under consideration. The proposed model was able to explain 62% of the variance in behavioural intention and 65% of students' attitudes towards the adoption of cloud computing in higher educational environment. The study's findings show that the proposed model explained a significant amount of variation in cloud computing adoption. It suggests that the model expansion by incorporating trust, peer influences, perceived usefulness and ease of use factors were valuable explorations. Further, the findings demonstrate that university students' attitudes toward using cloud computing are significantly influenced by perceived ease of use, trust in cloud computing service provider and perceived usefulness, which have the ability to explain their attitude by 22.15%, 21.9% and 20.9% respectively. The result also shows that "subjective norm" alone explains 33.95% of students' "behavioural intentions" towards using cloud computing, followed by their "attitude," which explains around 14.24% of "behavioural intentions," and then university students’ "self-efficacy," with 13.71%.
Article
Full-text available
In the recent era, the use of Information System is unavoidable, and Human Resource Information System (HRIS) is one of the leading approaches to Information System. In ensuring organizational efficiency and competitive advantage, the human resource information system could be the pioneer. Anchored on the TOE model, this study attempted to identify the factors influencing the adoption of HRIS and the impact of this adoption on ensuring organizational effectiveness. A structured questionnaire survey was conducted on 200 employees of the cement companies who were specially working in the head office by occupying judgmental sampling method. SPSS version 26 was used to analyze the data. The result suggests that other than environmental factor; technological and organizational factors contribute a lot towards the adoption of HRIS, and a positive correlation exists between adoption of HRIS and organizational effectiveness. The results of this study will be beneficial for policymakers and professionals for formulating strategic policies in terms of adopting information system towards the advancement of the Human Resource Department and also the output will enhance the contribution to literature for academics and also for further studies.
Preprint
Full-text available
The agricultural sector is increasingly becoming both knowledge-intensive and techno-intensive. Generally speaking, agriculture sector is dynamic, farmers are a group of active information-seekers that endeavor to keep up with daily challenges. They need access to timely, accurate, relevant, and consumable information in relation to their farming activities. The importance of ICTs for dissemination of information to farmers has been verified by extension practitioners, information and communication scholars, policy makers and development agencies. Information related to new seed varieties, production technologies, livestock breeds, emerging diseases, fertilizer dependency, vaccines, use of pesticides, pest control as well as relevant market information is constantly required by smallholder farmers. This offers vast possibilities for entrepreneurs, agriculturalists, and investors to ameliorate the productivity and efficiency of agriculture. The role of digital empowerment in making DRC into a farmer-friendly economy is an absolute necessary and must be underlined with urgency. Across Africa, agriculture is the foundation of hundreds of millions of livelihoods and a key driver of development. But most African farmers-especially smallholder farmers-are operating well below their potential. The challenges these farmers face will only grow more severe with climate change, which is already changing rainfall patterns and triggering extreme weather events, including more frequent droughts and floods, in many parts of the continent. The problem is that Africa's smallholder farmers don't have all the strategies they need to manage the many challenges they face, especially with regard to climate change. A number of innovative solutions to emerging problems already exist, while others are in the research phase. But there has yet to be a widespread transfer of this knowledge into agricultural practice. The challenge is to roll out these innovations for practical application by large numbers of smallholder farmers. The study aims to understand existing agricultural practices in DRC and their ICT usage and practices. By understanding the challenges and constrains in agriculture faced by communities, the study suggests framework to improve agricultural productivity through ICT while contributing to a growing pool of research on ICT in African agriculture. It highlights in addition the need to extend the facilities like government involvement, policy design, training farmers and sensitization on ICT use, promoting adequate infrastructure, fostering cooperative societies, etc.
Article
Full-text available
The study examines the factors affecting the digital transformation decision of enterprises in Vietnam. Based on behavioral theoretical models and empirical studies on digital transformation, the research team collects and analyses data using Smart PLS software. The research results have shown five positive factors and one negative impact on the intention of enterprises to convert digitally in Vietnam. In addition, the research team conducts an additional assessment of the influence level of the factors through statistics that describe the average value of the element. The outcome of the analysis and evaluation is the foundation for proposing solutions to promote businesses in Vietnam to implement digital transformation
Article
Full-text available
Technological innovation in healthcare has emerged as a transformative force, reshaping the landscape of medical practices and patient care. This research conducts a comprehensive bibliometric analysis to assess the impact of technological innovation in healthcare. Using VOSviewer, co-authorship, citation, and keyword co-occurrence networks are visualized and analyzed. A systematic literature review is conducted to collect relevant articles within a specific timeframe. The analysis identifies key research areas, influential authors, and the overall impact of healthcare technology. The findings provide valuable insights for policymakers, researchers, and practitioners, guiding evidence-based decision-making and shaping the future of healthcare technology.
Article
Full-text available
Consumer adoption is a decision which is implemented under the effect of combined constituents of 'Behavioural Intention to Use' and 'Usage for a Minimum Period'. Adoption over time leads to continued use of a particular innovation. Internet Banking is one of the channels of Electronic Banking which is based on the application of the web browser. Customers do not require any additional software or stand-alone applications. Consumer Adoption of Internet Banking is still at the nascent stage for more than half of the population in developing countries like India. There have been several factors identified affecting the adoption of Internet banking under different contexts conducted in different countries such as Malaysia, Jordan, Mauritius, India, Pakistan, Sri-Lanka, Lebanon, Nigeria, Hong Kong, Taiwan etc. These studies contributed significant variables in the area. Various Technology Adoption 'Models' and 'Theories' have presented concrete variables which were found influential in the context of 'Consumer Adoption of Internet Banking'. The present paper explored the dominating variables in the field and presented the composition of the underlying variables. Further, the study also clarifies the composition of the constituents of consumer adoption. The influencing variables and the constituents of adoption have been deducted to form a regression equation that paved a way for further analysis of the phenomenon.
Article
Full-text available
Purpose: The article analyzes the impact of factors affecting the application of an activity-based cost accounting system in Vietnamese food and beverage enterprises. Theoretical framework: This paper uses the activity-based costing system. Design/Methodology/Approach: The research method uses a questionnaire survey of accountants, chief accountants, business managers of Vietnamese food and beverage enterprises. After the survey results are available, data processing is performed by statistical methods to determine the weight and frequency of the selected factors, and the data is processed on SPSS statistics 25 software to estimate the impact of the selected factors affecting the application of the operation-based cost accounting system in Vietnamese food and beverage enterprises. Findings: Research results show that Relative advantage, Enterprise size, Role of cost information, Employee training, Information technology quality, Manager's support have a positive impact on system application. cost accounting system based on activity in Vietnamese food and beverage enterprises, in which the support of managers is the influencing factor with the largest regression coefficient. Research, practical & social implications: Based on the research results, the author has proposed recommendations to minimize the negative impact of these pressures in order to limit the occurrence of violations of professional ethics of Vietnamese auditors. Originality/Value: Based on the research results, the author has proposed recommendations to improve the application of the activity-based cost accounting system in Vietnamese food and beverage enterprises.
ResearchGate has not been able to resolve any references for this publication.