Fifteen years ago, the writing center I direct was staffed by knowledgeable, articulate, respectful, helpful, and friendly white people. Every February, we participated in NCTE's African American Read-In. That was the only day of the year when people of color were a significant presence in the writing center. We decided to sponsor new varieties of read-ins, namely a Native American Read-In, which attracted maybe five Native Americans and a lot more white Americans who had embraced new spiritual ideas loosely connected to native traditions, and a Latino Read-In, which attracted students in Spanish language classes who were required to attend. Why, we wondered, were there so few days in the year when even a few people of color entered the writing center? What could we do to make our space more welcoming so that we could extend our helpful services to a broader clientele? What did we need to know about them in order to communicate the value of our services?.