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Reach out and text someone: The creative and effective use of text messaging in sport performance consultations
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Guidelines regarding patient–provider electronic mail are presented. The intent is to provide guidance concerning computer-based communications between clinicians and patients within a contractual relationship in which the health-care provider has taken on an explicit measure of responsibility for the client's care. The guidelines address two interrelated aspects: effective interaction between the clinician and patient, and observance of medicolegal prudence. Recommendations for site-specific policy formulation are included.
Argues that understanding the psychological drivers behind SMS uptake among key user groups could open the door to a range of user-centred applications capable of transforming handset usability - and hence operator revenues - for this inexpensive form of text messaging. Combines the findings of our own web-based survey of SMS users with psychological evidence and research on related text-based conversational systems to draw out lessons for a user-based approach to the design of mobile phone handset displays that capitalise on the social affordances of SMS texting.
This study of time use and entertainment choices of college students used a triangulated approach to discover how college students use and manage their time. From the data we gathered through time diaries, students indicated that the greatest amount of personal time is spent in some form of communication (talking face to face, texting, talking on the phone, and using social networking Web sites). Students spent about the same amount of time studying for courses (M = 11.91 hours per week, SD = 3.27) as they do actually attending courses each week (M = 12.35, SD 4.51). By comparison, students reported spending 14.35 hours each week texting and 6.49 hours talking on the phone. Females had statistically higher GPAs than males and scored higher on academic striving. Data indicated that students were engaged by instructors who seemed passionate about the content they were teaching, viewed their college education through the lens of a consumer model, and expected to have a personal connection with their professors. Recommendations for adapting instructional strategies are provided.
The present study compared the effects of two contact methods on sport psychology service use. The sample consisted of a total of 163 athletes on 14 teams. After a workshop, teams were randomly assigned to contact the sport psychology consultant (SPC) by traditional methods or by electronic methods. There were greater contacts and assessments completed in the electronic group compared to the traditional group one month after the workshop. The results suggest that athletes prefer using E-mail and web pages over phone and in-person meetings when initially contacting a SPC and gathering sport psychology information. Overall results suggest that electronic contact methods are at least equal, and in several cases superior, to traditional contact methods regarding generating requests for service from athletes on a short-term basis.
To be effective in higher education, text messaging must be effectively integrated into both the student and staff experience. These user groups provided input into the design of StudyLink, an email to text message service. A small-scale trial was conducted over a period of two academic terms to investigate the feasibility of using this system in a real educational setting. Students reported high satisfaction with the quantity and content of the text messages and tutors reported changes in behaviour that were directly attributable to the use of text messaging. Administrative staff members were able to integrate this service into their current means of communicating with students, though there were some difficulties in composing appropriate text messages. Students were able to effectively receive and act on text messages, but ambiguities introduced with sending text messages were not resolved.