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A Dynamic Theory of Organizational Knowledge Creation
... A symbiotic cycle emerges between AI and the new energy system, where AI enhances system efficiency through renewable supply, demand-side electrification, and grid management, which in turn powers more sustainable AI development. This symbiosis positions AI as a solution to data center energy challenges rather than a problem (34,60) . The emphasis shifts towards application-driven AI and traditional computing methods that require fewer resources. ...
... See legend in Figure 2 Multiple authors have been developing models and estimates of electricity consumption of GenAI from different angles that can be summarized as top-down versus bottom-up approaches. Sometimes top down and bottom approaches are presented as competing alternatives (56,57), but we argue that both approaches serve different stakeholders in their decision making in different levels of uncertainty (58)(59)(60). ...
... The tensions that may exist between top-down approaches and bottom-up approaches are often manifest in conflicts between the managerial apex and work floors. Middle-up-down principles have been development, in which middle management has the role of aligning visions of the top with opportunities and needs of the work floor (60). The main variables for the top-down approach are related to the effectiveness of the system as a whole by which longer term demand views are well connected to longer term supply opportunities with high ROI as an outcome. ...
AI’s exponential growth has raised important questions about its energy requirements and potential impacts on energy systems and climate change. In response, we researched these issues through a multi-faceted examination of possible futures. Central to our work is the acknowledgment of emerging AI Schools of Thought. These schools, though nascent, are already shaping the collective unconscious of AI development and directing the archetypal patterns emerging in AI evolution. By qualifying these emerging schools, we aim to bring them into the spotlight and foster debates on their implications for climate and energy. To enrich these Schools of Thought with quantitative material, we have employed system dynamics to construct four scenarios of AI development and their associated impacts on electricity consumption. These scenarios are not predictions but rather tools to understand the complex factors shaping our future. The scenarios span a range of possibilities: from Sustainable AI development to Limits To Growth, including more radical scenarios such as Abundance Without Boundaries and even the possibility of Energy Crises caused by AI. We have drawn from a diverse range of sources - including industry data, academic theories and studies, and expert knowledge - to construct the most comprehensive view of possible AI electricity futures.
Our research reveals key global insights shaping the future of AI and electricity. These insights underscore the critical paths needed to either converge towards a sustainable future or to mitigate risks inherent in undesirable scenarios.
Sustainable AI should essentially be the result of efficiency, frugality, and demonstrable impact. Conversely, unrestricted abundance can disrupt multiple systems, hinder decarbonization, and lead to waste. Furthermore, mismatches between energy demand and infrastructure can cause local shortages with global ripple effects.
We also provide scenario-specific insights. In the Sustainable AI scenario, we highlight the emerging dominance of generative AI inferencing in electricity consumption, while noting the continued importance of traditional AI in decarbonization efforts. In the Limits To Growth scenario, we examine the constraints facing generative AI training and deployment. As part of the Abundance scenario, we identify the risks associated with entropic abundance, such as the questionable legacy of building an oversized AI infrastructure and issues related to AI access inequality. We also address the challenges of insufficient grid planning and the potential for localized Energy Crises.
This research is not meant to be prescriptive; instead, we hope it serves as a starting point for informed discussion and decision-making. We present our findings with the understanding that AI is a rapidly evolving field and that our knowledge is constantly growing. Our hope is that this research will contribute meaningfully to ongoing conversations about sustainable AI development, energy policy, human prosperity balanced with frugality, and technological innovation.
... Há muito o conhecimento tem sido visto como o principal ativo das organizações (Nonaka;Takeuchi, 1995). É também apontado como um dos elementos para se garantir uma vantagem competitiva sustentável das organizações (Asian Productivity Organization, 2009;HAGEL et al., 2016). ...
... É também apontado como um dos elementos para se garantir uma vantagem competitiva sustentável das organizações (Asian Productivity Organization, 2009;HAGEL et al., 2016). No contexto da Gestão do Conhecimento (GC), um dos aspectos considerados como geradores de valor é o compartilhamento desse ativo, do qual derivam novos conhecimentos (Nonaka;Takeuchi, 1995;Wang;Noe, 2010). Compartilhar de conhecimento (CC) significa disseminar informações e experiências para gerar inovação, novos conhecimentos, melhorar o desempenho individual e organizacional (Nonaka;Takeuchi, 1995;Wang;Noe, 2010). ...
... No contexto da Gestão do Conhecimento (GC), um dos aspectos considerados como geradores de valor é o compartilhamento desse ativo, do qual derivam novos conhecimentos (Nonaka;Takeuchi, 1995;Wang;Noe, 2010). Compartilhar de conhecimento (CC) significa disseminar informações e experiências para gerar inovação, novos conhecimentos, melhorar o desempenho individual e organizacional (Nonaka;Takeuchi, 1995;Wang;Noe, 2010). CC em comunidade é visto como uma boa prática tanto na iniciativa privada quanto na área pública (Amayah, 2013;Batista, 2012). ...
Este trabalho discute o compartilhamento de conhecimento em comunidades de prática. Seu principal propósito consiste no estudo da relação entre barreiras, viabilizadores e motivação para CC em uma comunidades de prática informal do Poder Judiciário brasileiro. Desenvolveu-se um modelo de pesquisa, com hipóteses para confirmação e avaliação do problema de pesquisa. As hipóteses foram testadas por meio de regressão múltipla, com análise fatorial confirmatória, modelagem de equações estruturais e mediação em análise de vias (direta e indireta) para se compreender as condicionantes para o compartilhamento de conhecimento nas comunidades de prática analisada. Os resultados na referida comunidade apontam que: exercer função gerencial e a confiança no ambiente e em colaboradores são preditores para o compartilhamento de conhecimento; os construtos barreiras, motivadores e viabilizadores são também preditores para o compartilhamento de conhecimento; fatores motivadores influenciam barreiras e viabilizadores ao compartilhamento de conhecimento; não foram observados efeitos diretos ou indiretos das barreiras como mediador entre os fatores motivadores e o compartilhamento de conhecimento; foi observado efeito indireto dos viabilizadores como mediadores entre os fatores motivadores e o compartilhamento de conhecimento, porém não se observa o efeito direto.
... According to the theory of knowledge creation, which has been recognized as an important theory of organizational knowledge creation, a person develops knowledge by engaging in specific knowledge conversion activities (Nonaka, 1994). Nonaka (1994) defines innovation as the result of organizational knowledge creation. ...
... According to the theory of knowledge creation, which has been recognized as an important theory of organizational knowledge creation, a person develops knowledge by engaging in specific knowledge conversion activities (Nonaka, 1994). Nonaka (1994) defines innovation as the result of organizational knowledge creation. One criticism of Nonaka's theory of organizational knowledge creation offered a broader structure for knowledge creation and reinforcing the idea that the individual is a key component to knowledge creation in organizations, but it unfortunately provides no insight into the prerequisites satisfied for an individual to create knowledge. ...
... Recently, Sarwat and Abbas (2020) tested the association between knowledge creation ability and innovative work behavior among the multinational corporations and validated the scale of knowledge creation ability. Based on the existing literature the present study aims to explore the impact of knowledge creation ability on entrepreneurs' innovation performance of SMEs in Pakistan by extending the work of Nonaka (1994) and Smith et al. (2005). Therefore, we hypothesized: H5: Knowledge creation ability has positive impact on entrepreneurs' innovation performance. ...
This study delves into the under-researched connection between entrepreneurs’ personality traits, their knowledge creation ability, and ultimately, their innovation performance in SMEs of Pakistan. We explore a model where openness to experience and conscientiousness directly influence knowledge creation ability and act as a mediator between personality traits and innovation performance. In addition, career growth opportunities are proposed to moderate these relationships, potentially amplifying the positive effects. This study involved 307 entrepreneurs’ from newly established Pakistani manufacturing and service sector. Data collection occurred across two time points, two months apart, using a 5-point Likert scale questionnaire. Our findings strongly support the proposed model. Both openness and conscientiousness significantly affect innovation performance and knowledge creation ability, which in turn, mediates the relationship between entrepreneurs’ personality traits and their innovation’ performance. Moreover, career growth opportunities strengthen the connections between personality traits, knowledge creation, and innovation performance. This study makes valuable contributions in three ways. First, this study sheds light on the intricate interplay between personality, knowledge creation, and entrepreneurs’ innovation performance within the specific context of Pakistani SMEs. Second, this study offers significant theoretical advancements by demonstrating the mediating role of knowledge creation and the moderating role of career growth opportunities. Finally, this study provides practical implications for both entrepreneurs’ and policymakers, emphasizing the importance of nurturing specific personality traits, fostering knowledge creation abilities, and promoting career growth opportunities to propel innovation.
... Davenport and Prusak, 2000;Foss and Pedersen, 2002). It comes in various types, and researchers have been developing classifications of knowledge in order to facilitate the examination of the various strategies and techniques through which these different types are created, codified, converted, transferred, and exchanged (Nonaka, 1994;Nonaka and Takeuchi, 1995;Hansen, 1999). Most of these knowledge classifications derive from the distinction between tacit and explicit types of knowledge. ...
... Moreover, it is interesting that even though managers usually have more experience and, thus, knowledge or expertise on a subject matter, there are times when they need inputs from their subordinates who are engaged in day-to-day activities and have many minute details imprinted in their mind and embedded in their practice. As discussed in Chapter 2, this notion of knowledge being part of their practice is well established (Nonaka, 1994;Bechky, 2003). Additionally, a new system that does not only replace several functions and cover operational needs related to various internal and external stakeholders, but also provides management with diverse sets of information essential for the organisation's wellbeing -sets that in the context of healthcare can be vast (Miller and Sim 2004). ...
... What is more, it became apparent from the research results that there are various drawbacks in knowledge sharing that have to do with personal relationships and interactions -which is expected, as sharing of knowledge usually demands a high level of socialisation (Nonaka, 1994). ...
The purpose of this paper is to examine the knowledge sharing practices that unfold during complex information systems development (ISD) projects within healthcare organisations. An interpretive, qualitative research was conducted. The data was gathered from field interviews, document reviews and observations within a healthcare organisation that, during the study, was in the process of implementing a complex information system. The findings indicate that some people have difficulties in sharing knowledge embedded in their everyday practices, and others have difficulties in extracting the knowledge they need. Barriers to the efficient circulation of knowledge, like different stakeholder backgrounds, the absence of trust, the misalignment of interests between stakeholders and non-ideal social and economic circumstances, are also evident. Finally, knowledge sharing is shown to be facilitated by mechanisms such as successful communication, motivation, management measures, and boundary spanning.
... Knowledge can be defined as 'personalised information' possessed in the minds of individuals or groups that enables and guides future actions (Alavi & Leidner, 2001;Nonaka, 1994). This knowledge can manifest in various forms: as explicit knowledge within digitalisable objects that can be managed and stored (Di Vaio et al., 2021;Schultze & Boland Jr, 2000), or as implicit knowledge within social processes where actors create, share, and apply their expertise (Carlile, 2004;Foerderer et al., 2019). ...
... Structuring and articulating knowledge is essential for representing and sharing expertise (Carlile, 2004). This involves building upon pre-existing knowledge to identify and develop relevant expertise, which can form a basis for generating further knowledge combinations (Nonaka, 1994). For actors to effectively transfer knowledge to one another, they must, therefore, share a common 'knowledge base', which refers to the contextual information needed for individuals or groups to understand one another (Alavi & Leidner, 2001). ...
... This suggests that social and cognitive integration are interdependent, as actors engage in social interactions to 'define' the external world while also creating internal models in their minds (cf. Nonaka, 1994). Syntactic and semantic boundaries are navigated through collectively articulating pre-existing knowledge as words and other symbolic forms. ...
Digital innovation is a complex process in which actors seek to create new value pathways by combining digital resources in a layered modular architecture. While IS scholarship has a rich tradition of research on developing and implementing digital artefacts within intra-organisational contexts, our understanding of knowledge integration across distributed innovation networks is nascent and under-theorised. This is an important area of research given the rising importance of digital innovation networks and the challenges faced in integrating specialised knowledge, especially given the greater diversity, speed, reach, and scope made possible by digital technologies. Drawing on in-depth case study findings from a health IoT project involving multiple organisations and disciplines, we explore how knowledge is integrated across boundaries during the initiation stage of a digital innovation network. Our findings point to boundaries related to the digital platform’s organising vision, resource allocation, delivery roadmap, technical architecture, and intellectual property, to name but a few challenges. We then reveal five socio-cognitive modes of knowledge integration which actors strategically enact to cross syntactic, semantic, and pragmatic boundaries: Signalling, Assembling, Contesting, Discounting, and Finalising. The choice of mode depends on the perceived knowledge status (‘what they know’) and social status (‘who they are’) of network actors, which highlight the salience of both social and cognitive dependencies for knowledge integration. We further discuss the contribution of design objects for overcoming differences and distinctions between specialist actors in a digital innovation network.
... 18 Tacit knowledge, known as "know-how," is personal and challenging to formalize. It is acquired through experience, residing in individuals' minds as intuitions, insights, or values (Nonaka 1994;Ambrosini and Bowman 2001;Vera-Muñoz et al. 2006). 19 Sharing tacit knowledge is challenging as it is subconsciously understood, best realized via working alongside the source of knowledge, and is better conducted face-to-face (Nonaka 1994;Smith 2001;Vera-Muñoz et al. 2006). ...
... It is acquired through experience, residing in individuals' minds as intuitions, insights, or values (Nonaka 1994;Ambrosini and Bowman 2001;Vera-Muñoz et al. 2006). 19 Sharing tacit knowledge is challenging as it is subconsciously understood, best realized via working alongside the source of knowledge, and is better conducted face-to-face (Nonaka 1994;Smith 2001;Vera-Muñoz et al. 2006). Co-signing builds close bonds among audit team partners (Huang et al. 2021(Huang et al. , 2023Pittman et al. 2022;Hu et al. 2024), offering more chances for sharing knowledge. ...
This study introduces a novel metric of audit expertise—the co-signing experience of a lead partner with other partners over the past five years—to explore its impact on audit quality. Our findings show that co-signing experience positively influences audit quality, evidenced by positive associations with modified audit opinions and negative associations with absolute discretionary current accruals and bank loan spreads. Such effects appear mainly for less experienced partners co-signing with experienced partners and are more pronounced for clients with highly complex audits. In addition, our results indicate that lead partners benefit not only from co-signing with “masters” (industry specialists) but also from non-masters (non-specialists). Together, these insights broaden partner-level research by highlighting new perspectives on the influence of co-signing experience.
... Nonaka y Takeuchi son considerados los principales precursores de la gestión del conocimiento, reconociendo la existencia de dos grandes tipos: el conocimiento explícito, el cual corresponde a la parte objetiva y racional y que puede expresarse a través de palabras y números, y el conocimiento tácito, que se encuentra relacionado de manera más directa con la mente y la cultura (Pérez-Montoro, 2016). Nonaka (1994) consideraba cuatro modos de conversión del conocimiento, los cuales se ilustran en la Figura 1. ...
... Nonaka, 1994. ...
Las organizaciones de todo tipo se encuentran en búsqueda de la mejora continua de sus procesos en pro de optimizar su eficiencia y eficacia. En el caso de las instituciones educativas, los procesos administrativos que realiza el profesorado representan uno de los principales insumos para que el resto de las operaciones fluyan de manera adecuada y sea posible brindar un servicio de calidad a los clientes internos y externos. La presente investigación aborda la forma en la cual el nivel de gestión del conocimiento, la administración del tiempo y el manejo de TIC y TAC se relaciona con el cumplimiento de los procesos administrativos de una institución educativa de nivel superior en su sección preparatoria. Con un nivel de significancia de .05 se ha podido comprobar que el nivel de administración del tiempo que presentan los docentes afecta de manera significativa los tiempos de entrega de reportes de desempeño de los estudiantes, repercutiendo de esta forma en la afectación de los procesos administrativos de las instituciones educativas.
... According to Al-Alawi, Al-Marzooqi and Mohammed (2007), the process of KM involves several activities, with a specific emphasis on knowledge sharing Hence, studies that are more recent acknowledge the need for further research to identify the precursors that could enhance the occurrence of knowledge sharing (Mishra & Bhaskar, 2011) and to study the impact of knowledge sharing on organisational performance (Mills & Smith, 2012). For the purposes of this study, the following definition of KM is proposed (adapted from Nonaka, 1994;Bounfour, 2003;Scarbrough, Preston & Swan, 1999;Zack 1999;Sunassee & Sewry, 2002;Singh & Kant, 2008;Oluikpe, 2012;Barker, 2019): KM refers to any process or system of creating, acquiring, capturing, sharing and using knowledge to enhance innovation and organisational performance where the KM strategy is aligned with the organisation's knowledge resources, capabilities and intellectual capital through infrastructures, knowledge leaders and innovative ideas. ...
... In terms of this definition, the management of organisational knowledge is seen as a strategic means for organisations to improve their performance, become innovative and sustain a competitive advantage (Davenport & Prusak, 1998;Bollinger & Smith, 2001;Wang & Noe, 2010;Lotfi, Muktar, Ologbo & Chiemeke, 2016). The role of knowledge leaders in implementing these processes has therefore become vital in creating a knowledge-based organisational culture to achieve competitive advantages (Nonaka, 1991;1994;Nonaka & Takeuchi, 2008), where organisational culture consists of collective thinking and teamwork to enhance credibility and organisational performance (Barker, 2019). Tannenbaum, Weschler and Massarik (2013) refer to a knowledge leader as someone who influences the behavior of a follower (influencee) through communication to achieve a relational or functional goal. ...
Rationale of Study – To investigate the role of knowledge leaders to enhance organisational performance through Society 5.0 as a combination of continuous enquiry regarding the systems and processes of an organisation.Methodology – A systematic literature review, adopting an exploratory and descriptive approach was used to obtain insights into and to relate the basic theoretical concepts through a multiple-point-of-view and exploratory interpretivistic approach. The focus is on the shift to metamodernism, an oscillation between modernity and postmodernity, as an interpretative framework.Findings – One way to do this is to prepare the system (knowledge management) as the basis for creating a fusion between Society 5.0 and a continuous enquiry into the systems and processes of an organisation, including appropriate policies and technologies, to enhance organisational performance. It is posited that positive intervention will enhance knowledge sharing for problem solving and innovation to develop a culture of trust and commitment. In addition, a conceptual theoretical framework for the role of knowledge leaders in knowledgebased organisations was proposed to emphasise the core philosophy of Society 5.0 where the human being is positioned at the center of innovation, digital transformation and organisational computerisation. In this framework, intellectual capital at individual and collective level is arguably important to enhance organisational performance.Implications – This paper is limited to the presentation of a theoretical framework. Evidence-based research based on knowledge management and Society 5.0 is needed.Originality – This review shed light on an under-researched and crucial area in the ever-changing organisational environment and presented a conceptual theoretical framework to address the key theoretical constructs of Society 5.0, knowledge management, knowledge leaders, intellectual capital and innovation to improve organisational performance on the micro and macro levels beyond existing corporate frameworks.
... C'est ainsi que la littérature s'est largement intéressée au moyen de capturer et de transférer des connaissances au sein des organisations et au-delà de leur frontière (Nahapiet and Ghoshal, 1998), afin de créer de la valeur (Nonaka, 1994). ...
... En se basant sur les travaux fondateurs reconnaissants l'importance stratégique de la connaissance (Nonaka, 1994;Spender, 1996), et de par conséquent sa gestion, de nombreuses recherches se sont ainsi intéressées aux pratiques permettant à une organisation de gérer avec succès ses connaissances (Grant, 1996;Nonaka & Von Krogh, 2009), dans l'optique de développer un avantage concurrentiel (Davenport and Prusak, 1998). Constituant ainsi la littérature de la gestion des connaissances, discipline managériale en soi, avec différentes racines historiques et conceptuelles (Lambe, 2011;Serenko, 2021). ...
L'intégration croissante de l'intelligence artificielle (IA) dans les organisations suscite des défis organisationnels majeurs, notamment dans le domaine de la gestion des connaissances (KM). Cette étude vise à explorer et analyser le lien entre la gestion des connaissances et l'intelligence artificielle dans la littérature en sciences de gestion. En effet, les deux champs de recherche tendent désormais à se recouper et s'influencer mutuellement, ouvrant ainsi de nouvelles perspectives et soulevant de nouvelles problématiques pour la recherche et la pratique. Pour répondre à cet objectif, une revue systématique de la littérature est réalisée afin de synthétiser les connaissances existantes sur ces sujets et de comprendre comment ils sont traités dans la littérature actuellement. Cette revue met en lumière l'importance de mieux comprendre les interactions et les synergies entre le KM et l'IA pour enrichir la compréhension des dynamiques organisationnelles et proposer des orientations pour la recherche future.
... Knowledge is a justified belief that enhances an entity's ability for effective action (Huber, 1991;Nonaka, 1994). Alavi and Leidner (2001) propose six different perspectives for observing knowledge: 1) Data and Information, 2) A state of mind, 3) An object, 4) A process, 5) A condition to have access to information, and 6) A capacity. ...
... Many organizational activities can contribute to the creation of new knowledge. According to Nonaka (1994), knowledge creation is related to continuously transforming and adapting different types of expertise, such as practice and interactions. Based on the objectives of this research area, the understanding and use of KM can support knowledge treatment in several places. ...
Lawsuits typically require a long time for resolution, and many court hearings may occur during the trial process. Legally, both parties must transcribe them and be open to the public if desired by the court. In court proceedings, a transcript is a record of all judges' decisions, the spoken arguments by the lawyers, and the depositions of the defense and witnesses. The scenario in Brazil is that for a long time, this process was manual, with a person responsible for the typing transcription. Today, with the electronic process, the court does not provide typed transcriptions anymore, but instead, the audio or video recordings of the hearings. In our work, we developed an automatic transcription solution for court hearings to obtain the best possible transcription considering current technologies' limitations, recording quality, participants' diction, and commonly used jargon in the legal sphere. With this work, we expect to ease this burdensome task with technical support and have a direct contribution to the legal environment.
... Accordingly, knowledge discovery covers the creation of new knowledge that is either tacit or explicit from prior synthesised knowledge sources, information or data and includes the sub-processes of combination or socialisation. The combination sub-process refers to new knowledge creation from combining "different bodies of explicit knowledge held by individuals" and is traditionally associated with knowledge processing within the organisational theory of organisational learning [36]. Similarly, the sub-process socialisation refers to "creating tacit knowledge through shared experience" and is more often associated with experience from activities as opposed to verbal or written communication. ...
... The process of knowledge capture aims at gathering explicit or tacit knowledge present within individuals, organisational entities or artefacts and includes the sub-processes of externalisation and internalisation [30]. Externalisation refers to the process of translating tacit knowledge to explicit knowledge and can include translating knowledge from experience to describe it through figurative language, visual designs or concepts in order for the knowledge to be easier for others to understand [36]. Internalisation refers to the reverse process of externalisation by turning explicit knowledge into tacit knowledge which can be done through actions and practice that let the individual learn from others through experience. ...
Only a few studies have investigated the nexus between knowledge management practices and the social dimension of business-IT alignment (BITA), despite the critical roles of both in fostering collaboration between business and IT as well as achieving organisational goals. This study aims to bridge this gap by investigating how knowledge management practices can improve the social dimension of BITA by overcoming barriers and supporting enablers. A single-case study at a large Swedish company was conducted by using internal organisational documents and interviews with respondents from both business and IT units as a data collection method. The thematic analysis of interview transcripts and document reviews revealed various barriers to the social dimension of BITA that might be overcome by knowledge management practices. Specifically, the results suggest that (1) knowledge exchange and socialisation practices can mitigate barriers to the social dimension of BITA, (2) shared access to knowledge repositories and communication channels can facilitate short-term alignment, and (3) externalisation processes, where knowledge is codified and shared, can improve shared domain knowledge between business and IT within an organisation. These findings contribute to both research and practice by enhancing our understanding of how knowledge management practices can strengthen the social dimension of BITA, ultimately leading to improved collaboration between business and IT and organisational effectiveness.
... However, the relationship between EO and financial performance in this context remains underresearched, with most studies focusing on more stable economies. Moreover, the role of knowledge sharing as a mediator in this relationship has not been adequately examined, despite growing recognition of knowledge as a critical resource for enhancing organizational capabilities and performance (Nonaka, 1994;Davenport & Prusak, 1998). ...
... Knowledge sharing facilitates organizational learning, which in turn leads to superior financial outcomes. Nonaka (1994) further emphasized the role of knowledge sharing in organizational knowledge creation. He argued that organizations that encourage employees to share knowledge are more likely to innovate and maintain a competitive edge in the market. ...
This study investigates the impact of entrepreneurial orientation dimensions-innovativeness, proactiveness, risk-taking, and competitiveness-on financial performance in the Yemeni banking sector, with a particular focus on the mediating role of knowledge sharing. Despite extensive research on entrepreneurial orientation and financial performance, there is a notable gap in understanding how these relationships operate within emerging markets, such as Yemen. Utilizing a multi-theoretical framework that integrates the Knowledge-Based View (KBV), Resource-Based View (RBV), and Dynamic Capabilities Theory, the study provides a comprehensive analysis of these dynamics. Data from Yemeni banks were analyzed to assess how each dimension of entrepreneurial orientation influences knowledge sharing and, consequently, financial performance. The findings reveal that innovativeness and competitiveness significantly enhance knowledge sharing, which in turn positively affects financial performance. In contrast, proactiveness and risk-taking show less direct impact on knowledge sharing. The results underscore the critical role of knowledge sharing as a mediator in the relationship between entrepreneurial orientation and financial performance. This study contributes to the literature by providing empirical evidence from an underexplored context and offers practical insights for banks in emerging markets aiming to leverage entrepreneurial practices and knowledge management for improved financial outcomes.
... However, the relationship between EO and financial performance in this context remains underresearched, with most studies focusing on more stable economies. Moreover, the role of knowledge sharing as a mediator in this relationship has not been adequately examined, despite growing recognition of knowledge as a critical resource for enhancing organizational capabilities and performance (Nonaka, 1994;Davenport & Prusak, 1998). ...
... Knowledge sharing facilitates organizational learning, which in turn leads to superior financial outcomes. Nonaka (1994) further emphasized the role of knowledge sharing in organizational knowledge creation. He argued that organizations that encourage employees to share knowledge are more likely to innovate and maintain a competitive edge in the market. ...
This study investigates the impact of entrepreneurial orientation dimensions-innovativeness, proactiveness, risk-taking, and competitiveness-on financial performance in the Yemeni banking sector, with a particular focus on the mediating role of knowledge sharing. Despite extensive research on entrepreneurial orientation and financial performance, there is a notable gap in understanding how these relationships operate within emerging markets, such as Yemen. Utilizing a multi-theoretical framework that integrates the Knowledge-Based View (KBV), Resource-Based View (RBV), and Dynamic Capabilities Theory, the study provides a comprehensive analysis of these dynamics. Data from Yemeni banks were analyzed to assess how each dimension of entrepreneurial orientation influences knowledge sharing and, consequently, financial performance. The findings reveal that innovativeness and competitiveness significantly enhance knowledge sharing, which in turn positively affects financial performance. In contrast, proactiveness and risk-taking show less direct impact on knowledge sharing. The results underscore the critical role of knowledge sharing as a mediator in the relationship between entrepreneurial orientation and financial performance. This study contributes to the literature by providing empirical evidence from an underexplored context and offers practical insights for banks in emerging markets aiming to leverage entrepreneurial practices and knowledge management for improved financial outcomes.
... These manual workers are considered as a cost for the company. However, knowledge workers are an essential capital asset for the growth of the firm [2], as knowledge is becoming increasingly important for enhancing firm's performance ( [3], [4]). ...
The amount of data has exploded over the last ten years. Data is captured and shared from personal devices, transactional operations, sensors, social media and other sources. Firms should, thus, be able to explore the new opportunities and rapidly seize them by developing the corresponding capabilities. In our work, we focus on two emerging dynamic capabilities: Absorptive capacity and organizational agility. We propose a new theoretical Framework based on the previous literature linking the use of knowledge management systems and organizational agility by highlighting the mediating role of absorptive capacity. In addition, we carried out an empirical study based on a survey to support and validate the proposed Framework. The main findings of this study are presented.
... Gráfico 10 -Farmácias que possuem metodologia para compartilhamento do conhecimento Fonte: Dados da pesquisa (2022) Nonaka e Takeuchi (1995, p. 59) definem a criação do conhecimento organizacional como um "processo que amplifica organizacionalmente o conhecimento criado por indivíduos e o cristaliza como parte da rede de conhecimento da organização". Nonaka (1988Nonaka ( , 1994 e Nonaka e Takeuchi (1995) são, talvez, os autores que apresentam a melhor fundamentação do conceito de conhecimento organizacional no âmbito da gestão estratégica. ...
O objetivo deste artigo foi avaliar de que maneira a aplicação da evolução da gestão do conhecimento poderia potencializar a inovação e aumentar as vantagens competitivas dos negócios de farmácias magistrais no Brasil com base no movimento de atuação híbrida do homem e da máquina. Para tanto, foi aplicado um questionário de perguntas fechadas com padrão de respostas na escala Likert, tendo sido obtidas 138 respostas por meio de um formulário eletrônico. Posteriormente, realizou-se uma análise quantitativa e qualitativa das respostas obtidas e foi realizado um grupo focal, que contou com a presença de profissionais do segmento pesquisado, tendo sido apresentado a eles um modelo inicial de framework conceitual para aplicação que foi alterado e validado pelo grupo após as discussões. As principais contribuições desta pesquisa foram propor um modelo para potencializar a gestão do conhecimento no seguimento, com atuação híbrida do homem e da máquina, mostrando a necessidade da utilização do conhecimento de forma estratégica, absorvendo os principais critérios inerentes aos processos da transformação digital e indústria 4.0 e identificar as fases da gestão do conhecimento, permitindo estabelecer a cultura da inovação e obtenção das vantagens competitivas.
... Argumenta Nonaka (1994) que um novo conhecimento é desenvolvido por indivíduos e que as organizações desempenham um papel crítico na articulação e na ampliação desse conhecimento. ...
Resumo: O presente estudo tem por objetivo analisar os efeitos da transformação digital na cultura organizacional da atividade notarial a partir da regulamentação dos atos digitais através do Provimento 100/2020, do Conselho Nacional de Justiça. As mudanças que ocorreram na atividade em estudo foram consequências da pandemia da Covid-19. As restrições sanitárias obrigaram à migração da prestação de serviços presenciais para o modelo híbrido. A regulamentação acelerou a transformação digital da atividade, que ainda está em curso. A pesquisa abrangeu os tabelionatos de notas da cidade de Porto Alegre (RS), e as entrevistas foram realizadas com tabeliães e prepostos. A partir das experiências dos entrevistados, percebem-se os efeitos no contexto estudado. A investigação contribui destacando as influências da transformação digital na cultura organizacional na atividade notarial e a sua inter-relação com os cidadãos, a sociedade e o Estado. Palavras chaves: Transformação digital, Cultura Organizacional, Atividade Notarial.
... According to Nonaka, the learning process is developed by "learning by doing" [7]. The professionals share explicit that is gradually converted to tacit knowledge [8]. ...
Purpose: The World Health Organization (WHO), with the scientific support of the International Pharmaceutical Federation (FIP), guides the development of multisource pharmaceutical products for market authorization using in vivo bioequivalence studies or, where applicable, in vitro biowaiver strategies based on the Biopharmaceutical Classification System (BCS). A review of the regulatory framework guiding generic medicines approval in Latin American countries revealed that less than 50% of regional health authorities offer a generic medicines development pathway utilizing a BCS-based biowaiver strategy. Design/Methodology/Approach: Aligned with the ONE FIP Strategy to facilitate access to medicines, a regional case study was carried out to implement and harmonize BCS-based biowaiver knowledge in Latin American countries. A steering committee involving regional representatives from health authorities, the pharmaceutical industry, and universities were established to coordinate to develop activities. A series of digital engagement events were held in Spanish and English with representatives from Latin America to share knowledge on BCS-based regulatory strategy, promote collaborations, and explore the alignment of biowaiver approval and regulatory pathways among Latin American countries. Findings: Feedback from diverse Latin American stakeholders demonstrated inconsistent implementation of bioequivalence testing within the region. However, there is support for a synergistic approach among countries to reduce duplication and increase efficiency in market authorization for generic medicines. This includes alignment with the WHO Prequalification of Medicines program as well as the development of a computational database for the classification of active pharmaceutical ingredients to demonstrate therapeutic interchangeability of immediate-release oral dosage forms according to the BCS. Originality/Value: FIP-facilitated digital learning opportunities raised awareness of the BCS-based biowaiver regulatory strategy among Latin American stakeholders. It resulted in a plan to continually strengthen collaborative efforts in the region to harmonize regulations relevant to drug development generics medicines to introduce cost-effective medicines products that benefit public health.
... This study explored the different definitions of insight across various disciplines and its discovery methods; however, it was not able to accurately describe the whole picture in detail. The process of insight discovery seemed similar to the act of turning tacit knowledge into formal knowledge, as illustrated in the 'socialisation, externalisation, combination, and internalisation' model (Nonaka, 1994). Knowledge management insights could be useful for developing this research. ...
This study examines the concept of 'insight' across various academic fields, including psychology, behavioural economics, business administration (marketing), design studies, and Kansei engineering. It aims to consistently define 'insight' across disciplines and develop a methodological framework for its discovery. We introduced and empirically validated two innovative tools: the 'Meta-Perspective Structure' and the 'Insight Discovery Map'. These tools were validated through more than 100 semi-structured interviews, demonstrating their utility in capturing and analysing consumer insights deeply. This interdisciplinary approach not only highlights the differences in insight conceptualization but also proposes practical applications for these findings in industry. Further empirical research is necessary to validate and refine these methods. The unique contribution of this study lies in its comprehensive integration of interdisciplinary insights and their practical applications.
... Knowledge is also considered to be a primary resource and motivation for inter-organizational collaborations (Ye et al., 2020). Therefore, we turn to the knowledge-based view (KBV) as the theoretical framework of this work (Kogut & Zander, 1992;Nonaka, 1994;Spender & Grant, 1996). The KBV attaches strategic importance to knowledge in achieving and sustaining competitive advantage through knowledge sharing and creation (Grant, 1996;Kogut & Zander, 1992). ...
While research on inter-organizational collaborations has received significant attention from management scholars, the innovation ecosystem concept presents a relatively new phenomenon. Both concepts are characterized by value creation and value capturing dynamics, yet few attempts have been made to integrate them theoretically. We draw upon the knowledge-based view to theorize on what constitutes an innovation ecosystem and on the role of multi-lateral inter-organizational collaborations within innovation ecosystems. To this end, we present an integrated framework and five key propositions. We explore how the knowledge-based view lends itself towards multi-level theorization at the organizational, inter-organizational, and ecosystem level, and contributes to a more profound understanding of how value creation and value capture through collaborations take place in the wider context of an innovation ecosystem. Our work provides insights to innovation policymakers and managers on the establishment of R&D consortia as a measure to stimulate innovation and to promote the establishment and growth of (regional) innovation ecosystems.
... If the culture of learning, either through formal or informal channels, persists, the cumulative experience from it will lead to outcomes like innovation (Smith, 2017). Learning is not necessarily dependent on either integration in the economy or satisfying boundary conditions; this relies on a sustainable participative culture (Nonaka, 1994). Some firms find ways to package the learning as replicable formal entities. ...
Small firms choose to innovate even in a challenging environment. Unlike stylised facts, innovation by small and medium firms in South Asia is not just technology-based but is rather human resource oriented. Using microdata from the World Bank Enterprise Surveys, we find that learning, research and development, and formal training impact innovation the most. We use a mix of frequentist statistics and machine learning algorithms. Learning is the core factor valid for all streams of innovation. Combining the learning with the other two causes a discernible increase in the chance to innovate. Any improvement in learning in the firm will make strides in innovation. However, to sustain this, there is a need for policies that combine innovation with research and development and with training. An innovation ecosystem that fosters these combinations through collaborations will be impactful. Learning is the tipping point of innovation to have new products and processes, an adaptive organisation and a new marketing strategy.
... This model describes the continuous interaction between tacit and explicit knowledge and its role in organizational knowledge creation. In the hospitality context, where tacit knowledge (e.g., customer interaction skills, service personalization) is essential, the SECI model offers a foundation for understanding how knowledge can be effectively harnessed to improve service quality (Nonaka, 1994;Hallin & Marnburg, 2008). Similarly, Boisot's (1987) I-Space model, which explores how information is diffused and shared, is relevant to the sector for managing customer data and operational insights, aiding in the creation of responsive and adaptive service environments (Boisot, 1998). ...
... Kamatula (2017) contends that the process of knowledge sharing can be ineffective should some employees resist sharing their knowledge with the rest of the organisation. Nonaka (1994) submits that the key to the success in knowledge sharing is ultimately individual and organisational commitment. Amayah (2013) argues that employees' tacit knowledge, by its very nature, is difficult to transfer. ...
Rationale of Study – The purpose of this study was to find out whether academics in the Faculty of Communication and Information Science, National University of Science and Technology (NUST), Zimbabwe freely share academic knowledge.Methodology – The study adopted a descriptive survey design. Using a census method, a questionnaire was administered to 55 academics in the faculty. Data collected was analysed using Microsoft Excel, frequency count and simple percentages.Findings – The results indicate that academics in the faculty are aware of the importance of sharing knowledge but they do not share it frequently as and when it is necessary; NUST creates an environment for knowledge sharing though the Internet is not reliable for easy access of online digital resources, connectivity and flow of knowledge; academics require knowledge for postgraduate supervision, writing grant proposals.Implications – This paper can be used as a stepping stone to develop an institutionalised written university knowledge management policy to help set standards and initialise the knowledge sharing and transfer in the Faculty of Communication and Information Science at NUST.Originality – This empirical study will contribute to the theoretical knowledge on knowledge sharing in the higher education sector, which has been neglected in universities. It also contributes to knowledge on KM in the institutions of higher learning.
... Additionally, Herkema notes innovation as the adoption of new ideas or behaviors within an organization, which may manifest as new products, services, or technologies, with changes ranging from incremental to radical. Nonaka (1994) introduced the concept of "Justified true belief," which greatly enhances organizational decision-making. This concept categorizes knowledge into tacit and explicit forms: tacit knowledge is innate and acquired through practice, while explicit knowledge is formalized and expressed in rules and guidelines. ...
... The knowledge creation theory by Nonaka (1994) explains the conversion of knowledge in four stages namely: socialization, externalization, combination, and internalization. This is called the SECI model according to which knowledge creation is an ongoing process and knowledge can be converted from one form to the other. ...
Organizations use both tangible and intangible resources for their existence to achieve sustainable development goals. Organizational knowledge mainly comprises of tacit knowledge held by employees. It becomes more critical when the situations are unpredictable, for example in rescue/disaster projects involving human lives at risk. Tacit knowledge utilization has been understudied particularly in such environments bounded by resource constraint and sustainability issues. This qualitative research attempts to fill this gap by collecting data from the knowledge workers in a large public sector non‐profit rescue organization. The study reveals various individual level, group level, organizational level, community level, and situational level factors, which impact the tacit knowledge utilization of rescue workers to properly execute emergency life threatening rescue operations and sustainability issues.
... Trust factor facilitates knowledge sharing since it encourages the organizational members and increases their willingness to help their partners by sharing knowledge. The most prominent figure in the field of knowledge management Nonaka, has also highlighted the role of trust in building up an environment conducive for knowledge sharing in the organizations (Nonaka, 1994). ...
Purpose: This paper is an endeavor to present an account of the influence of trust on knowledge sharing to familiarize managers and practitioners with this essential aspect of knowledge sharing in light of existing literature and empirical evidence. Design/Methodology/Approach: This research is based on the PhD research dissertation of the author and it was conducted through qualitative content analysis of research articles on the subject matter. Findings: In the light of existing literature and available empirical findings, trust has been identified as not only an important, but the most important of the critical factors in sharing knowledge amongst organizational members, since trust reduces the feelings of strangeness and apprehension and enhances confidence of the organizational members to share the knowledge. Implications/Originality/Value: This paper presents some key implications and recommendations for managers and practitioners to realize the significance of trust for knowledge sharing and for creating an organizational working environment characterized by a high level of trust among the organizational members to enable the efficient and effective sharing of knowledge among organizational members.
... Alors le manager de proximité est un maillon important dans le bon fonctionnement de toute organisation. (Nonaka, 1994). Dater l'apparition de la notion de manager de proximité est une tâche très difficile. ...
Football is a team sport based on winning. The regular achievement of this objective is necessarily a collective effort. Through his skills as a coach, the coach plays a vital role in the success of his team. The aim of our study is to see, through a qualitative analysis of the technical reports from the World Cup, the importance attributed to the managerial component of coaches' activities in preparing their teams. The results show that human factors continue to be taken into account in understanding and explaining the performance of football teams, and that the work of the coach is evolving, as he is increasingly seen as being responsible for managing these factors. We have also noted that human aspects, which were considered harmful in the first editions, have now become the keys to success. Nonetheless, we note that there is some confusion regarding the management of human factors, which are sometimes referred to as psychological preparation and sometimes as mental preparation. It is in 2014 that we speak of psychosociological determinants, the effective and efficient handling of which necessarily requires the acquisition, incorporation and operationalisation of the coach's managerial skills. Résumé : Le football est un sport collectif finalisé par le gain. La réalisation régulière de cet objectif est obligatoirement une oeuvre collective. Par ses compétences de manger-coach, l'entraineur joue un rôle primordial dans la réussite de son équipe. Le but de notre étude est de voir à travers une analyse qualitative des rapports technique de la coupe du monde, l'importance attribué à la composante managériale des activités des entraineurs dans la préparation de leurs équipes. Les résultats montrent une permanence de la prise en compte des facteurs humains dans la compréhension et l'explication des performances des équipes de football et une évolution du travail de l'entraineur qui est considéré de plus en plus comme responsable de la gestion de ces facteurs. Nous avons aussi relevé que des aspects humains considérées dans les premières éditions comme nuisibles, sont devenu les atouts de la réussite. Néanmoins nous constatons qu'il y a une confusion concernant la gestion des facteurs humains tantôt du ressort de la préparation psychologique tantôt de la préparation mentale. C'est en 2014 que l'on parle de déterminants psychosociologiques dont la manipulation efficace et efficiente passe nécessairement par une acquisition, une incorporation et une opérationnalisation des compétences managériales de l'entraineur.
... Chargés de l'encadrement intermédiaire, les mangers de proximité se situent entre la vision des hautes sphères de l'organisation et les activités des collaborateurs. Leur médiation porte sur « ce qui est et ce qui devrait être » (Nonaka, 1994). Dater l'apparition de la notion de manager de proximité est une tâche très difficile. ...
The Royal Moroccan Football Federation (FRMF), a non-profit association, is one of the foundations of the Moroccan sports movement. It can therefore be the subject of an organisational analysis that would help to understand the challenges facing sport in Morocco. Our aim is to carry out an analysis of the organisational configuration of the FRMF, from its creation to the present day, through a study of the different general statutes, in order to see to what extent the processes of modernisation and democratisation of the structures and functioning of the FRMF reflect the operationalisation of good governance practices. Throughout the development of the FRMF since 1956, the composition, procedures and powers of the FRMF's general assembly have become clearer. Its organisational structure has evolved from one centred on the federal bureau, to one centred on the committees, to one centred on the federal bureau and the general assembly. Although the general meeting has been established as the supreme body of the federation, it does not contain any opposition likely to play the role of a source of proposals and/or counterbalance the powers of the executive committee. The General Meeting is emptied of its meaning, insofar as it is reduced to a role of legitimising approval and stripped of its legislative power. It is clear from this analysis that the process of modernising the FRMF's structures, even though it has been achieved, remains biased by a "pseudo-democratisation", with a lack of governance. Résumé : La fédération Royale Marocaine de Football (FRMF), associations à but non lucratif, est l'une des bases du mouvement sportif marocain. Elle peut ainsi faire l'objet d'une analyse organisationnelle qui permettrait la compréhension des défis auxquels fait face le sport au Maroc. Notre but est de réaliser une analyse de la configuration organisationnelle de la FRMF, depuis sa création à nos jours, à travers l'étude des différents statuts généraux, pour voir jusqu'à quelles limites les processus de modernisation et de démocratisation des structures et du fonctionnement de la FRMF, témoignent-ils d'une opérationnalisation des bonnes pratiques de gouvernance. Tout au long de l'évolution de la FRMF depuis 1956, La composition, le déroulement et les attributions de l'assemblée générale de la FRMF, se sont précisés. Sa structure organisationnelle est passé, d'une organisation centrée sur le bureau fédérale, à une organisation centrée sur les commissions, en passant par une organisation centrée sur le bureau fédéral et l'assemblée générale. Bien qu'instauré comme l'organe suprême de la fédération l'assemblée générale, elle ne contient pas une opposition susceptible de jouer le rôle de force de proposition, et/ou de contrebalance des pouvoirs du comité de direction. L'assemblée générale est vidée de son sens, dans la mesure où elle est réduite à un rôle d'approbation légitimant et dénouée de son pouvoir législatif. Il ressort de cette analyse que le processus de modernisation des structures de la FRMF bien que concrétisé, reste biaisé par une « pseudo-démocratisation », passant sous-silence une gouvernance lacunaire. This template, modified in MS Word 2007 and saved as a "Word 97-2003 Document (Size 10 & Italic , cambria font).
... Over the last decades, both researchers and practitioners developed business intelligence and competitive intelligence to provide the necessary knowledge to achieve a competitive advantage (Grant, 1996;Nonaka, 1994;Nonaka & Toyama, 2003;Porter, 1985;Zack, 1999). Also, from the national security point of view, Kent (1949) considered that the leaders of a nation must possess intelligence, also viewed as knowledge, to ensure its security and prosperity. ...
The concept of “intelligence” represents an important subject for researchers, developed over time in many categories, such as business intelligence, competitive intelligence, and national security intelligence. Even so, those meanings basically refer to the same capacity for processing data, information, and knowledge, their differences coming from their area of expertise. Given this, national security intelligence is associated with state institutions, while business intelligence and competitive intelligence are associated with private companies. National security intelligence represents the capacity of the leaders of a country to process the significant data, information, and knowledge for that country's security from all possible perspectives. To achieve this performance, each country has its own intelligence structures that must collect data and information, analyze and transform them into valuable knowledge for the decision-makers. The methods and means used by these intelligence structures for conducting specific activities are mainly secret and classified. This paper represents a literature review regarding the possible links and connections between national security intelligence, business intelligence, and competitive intelligence, aiming to discover the possible similarities between these concepts. We used the bibliometric analysis conducted with the specialized software VOSViewer to achieve this goal. This analysis was focused on the co-occurrence procedure using words and expressions from article titles, abstracts, and keywords. The databases used for this paper were retrieved from the Web of Science core collection, using the following expressions for searching: ”business intelligence – competitive intelligence,” ”business intelligence - national security,” and ”competitive intelligence - national security.” The results showed that no publications approach the differences between business, competitive, and national security intelligence.
... Researchers have emphasized the need for efficient knowledge management for the competitiveness and performance of organizations, particularly in the current turbulent, unpredictable, complicated and ambiguous world (Nonaka and Takeuchi, 1995;Pradhan et al., 2020). Prior research has established that employees' knowledge-sharing practices play a crucial role in boosting and strengthening organizational performance (Nonaka, 1994;Wang and Noe, 2010;Yeboah, 2023). Thus, leaders expect and motivate their employees to share their knowledge (both tacit and explicit) with their colleagues by creating a conductive environment of trust and goodwill to facilitate the smooth transfer of knowledge (Pradhan et al., 2020). ...
Purpose
As an emerging novelty, knowledge hiding has received considerable attention in management literature. Drawing on conversation of resources theory, this study aims to investigate how knowledge hiding impacts job performance among employees through the mediating role of emotional exhaustion. This work further offers deeper insight into the moderating mechanism of psychological resilience in these relationships.
Design/methodology/approach
Three time-lagged sets of data (N = 362) were collected among employees in Vietnamese firms. The partial least squares structural equation modeling method was applied to test the research hypotheses.
Findings
Empirical findings indicate that knowledge hiding positively impacts emotional exhaustion. Furthermore, emotional exhaustion serves a mediating role in the link between knowledge hiding and job performance. The results also show how psychological resilience moderates the relations between knowledge hiding, emotional exhaustion and job performance.
Practical implications
The findings suggest that managers can reduce the harms of knowledge-hiding behaviors by enriching employees’ resources and bolstering their psychological resilience.
Originality/value
This inquiry explores the mechanism linking knowledge-hiding behaviors and job performance through the mediator of emotional exhaustion. In addition, this study extends the current knowledge by investigating the moderating role of psychological resilience in the relations between knowledge-hiding, emotional exhaustion and job performance.
... Допълвайки този подход, възгледът за организацията, основан на знанието (knowledge-based view -KBV), определя границите на фирмата чрез способностите ѝ за управление на знанието. Тази теория разглежда знанието като основен източник на конкурентно предимство, а организациите -като оптималната среда за генериране, агрегиране и използване на знания (Grant, 1996;Kogut, 1992;Nonaka, 1994). Например инвестициите в НИРД могат да се използват, за да се определят способностите на организацията да бъде иновативна, ефективна и ефикасна в операциите си (Zack, 2003). ...
The digital transformation is profoundly changing organizations and
creating new comparative advantages but also necessitating new approaches to
management and organizational strategy. The majority of research on business’
digital transformation focuses on technological adoption, innovation, value creation
and the dynamic capabilities of organizations. However, the question of why different
organizations approach the digital transformation in various ways remains less
explored. This article examines the possibilities of inferring various factors that have
an impact on the adoption of digital technologies in order to improve the
understanding of organizations' digital transformation strategies.
Factors such as size, internationalization, research and development (R&D) expenses,
foreign direct investment (FDI), turnover, wages and salaries have an expected impact
on the adoption of new technologies in an organization and its digital transformation.
This is supported by organizational theories such as the resource-based view (RBV),
the knowledge-based view (KBV) and the technology-organization-environment
(TOE) frameworks. Through examples from the scientific literature, a summary is
provided on how the study of the interrelationships between these factors and
organizations’ digital transformation can contribute to a better understanding of the
different strategies in this field.
... Knowledge-sharing behavior is the exchange of knowledge, insights, and information among individuals within a particular organization or social setting (KSB). Formal or informal behavior is not just a process but a crucial factor in organizational learning, innovation, and, most importantly, competitive advantage, as highlighted by Nonaka (1994). The social and psychological elements that influence KSB, such as motivation, trust, and social identity, are not just factors but potential areas for growth and improvement (Cabrera & Cabrera, 2002). ...
The increasing complexity of academia and the growing recognition of knowledge as a critical organizational asset have put knowledge-sharing behavior at the forefront of research and practice. This study investigates the relationship between emotional intelligence and knowledge-sharing behaviors of 167 academicians from public higher education institutions in the Philippines. The researchers utilized a descriptive-correlational research design, employing Pearson product-moment correlation to establish the relationship between the variables. Results of the study show that most academicians have average emotional intelligence, which may impact sharing their knowledge with their peers and the rest of the academic community. As to their knowledge-sharing behaviors, academicians convey their thoughts and expertise to their departments and colleagues, but their publications and knowledge-building contributions to the community remain insignificant. The study also indicates that academicians' knowledge-sharing behavior is associated with their emotional intelligence. These results have implications for individual academicians and institutional management, as they can improve their professional development, leadership, and teamwork.
... These KM processes (Fig. 2) are supported by a set of seven sub-processes. Four of these sub-processes, socialisation, externalisation, internalisation, and combination, are based on the SEIC model of knowledge creation (Nonaka, 1994). The other three sub-processes, exchange, management, and routines, are based on Grant (1996) and Nahapiet and Ghoshal's (1998) models. ...
The tourism sector requires tools that allow for the creation of tourist experiences, based on the knowledge gleaned from service encounters between frontline employees and tourists. The objective of this study is to propose a framework, based on knowledge management, for the generation of tourist experiences. The study was carried out in three stages: first, a literature review related to tourist experiences, knowledge management, service encounters, and frontline employees was conducted. Next, a BPMN-based framework was designed. Finally, the proposed framework was validated through surveys with tourism experts from a cluster of tourism companies. The framework provides conceptual guidelines with useful worksheets for entrepreneurs that form part of tourism clusters, with which to generate tourist experiences.
... Theoretically, the article links the use of creative cues in interorganisational collaboration with the seminal knowledge creation model by Nonaka (1991Nonaka ( ,1994Nonaka ( , 2008, Takeuchi (1995, 2021), Nonaka & Konno (1998), and Nonaka, Toyama and Konno (2000). From the perspective of design, the article suggests that company X together with the university research team has participated in creative knowledge creation, extending to third parties. ...
Many studies show that the acquisition of knowledge is the key to build competitive advantage of companies. We propose a simple model of knowledge transfer within the organization and we implement the proposed model using cellular automata technique. In this paper the organisation is considered in the context of complex systems. In this perspective, the main role in organisation is played by the network of informal contacts and the distributed leadership. The goal of this paper is to check which factors influence the efficiency and effectiveness of knowledge transfer. Our studies indicate a significant role of initial concentration of chunks of knowledge for knowledge transfer process, and the results suggest taking action in the organisation to shorten the distance (social distance) between people with different levels of knowledge, or working out incentives to share knowledge.
The National Institute for Health and Care Research (NIHR) has significantly contributed to the growth of clinical research activities in the United Kingdom. Central to this expansion is the pivotal role of Clinical Research Practitioners (CRPs) within the healthcare organization. This narrative explores reflective practice as a dynamic tool and essential requirements for their transformation and development into competent CRPs. Additionally, this article adds to the growing literature to highlight the benefits of having a professionally registered CRP for NHS organizations. By weaving together personal insights, professional development, and the integration of acquired knowledge, the narrative illuminates the profound impact of reflective practice on the evolution of a skilled and adept CRP. This review adds to the current literature on the importance of reflective practice in improving professionalism and competency for registered CRPs. The narrative emphasizes lifelong learning and reflective practice integration in clinical research training programs. It suggests further research on workplace reflection for knowledge integration. This resource is valuable for CRPs, organizations, and policymakers, emphasizing professionalism, competency development, and reflective practice in clinical research.
Digital transformation is measured by the textual method, which has the problems of industrial bias and high autocorrelation. This paper modifies this indicator from the perspectives of degree and growth, then examines its impact on ESG performance using quarterly data of China’s A-share listed companies from 2015 to 2022. Empirical results show that, both the degree and growth of digital transformation improve firms’ ESG performance. Financial slack negatively moderates the impact of both degree and growth, and human resource slack negatively moderates the impact of growth. Digital transformation increases ESG performance by reducing corporate risk-taking. Heterogeneous analysis shows that, the growth of digital transformation promotes ESG performance in non-state-owned firms and non-heavy polluting firms, the degree of digital transformation promotes ESG performance of firms with higher regional marketisation. Finally, digital transformation improves corporate profitability and reduces debt financing costs by improving ESG performance.
Resumo: O artigo aborda os efeitos da transformação digital na cultura organizacional da atividade notarial a partir da regulamentação dos atos digitais através do Provimento 100/2020, do Conselho Nacional de Justiça. As restrições sanitárias da pandemia do Covid-19 trouxeram à migração da prestação de serviços presenciais para o modelo híbrido por plataforma. A regulamentação acelerou a transformação digital da atividade, que ainda está em curso. A pesquisa abrangeu os tabelionatos de notas da cidade de Porto Alegre (RS), e as entrevistas foram realizadas com tabeliães e prepostos. A partir das experiências dos entrevistados, percebem-se os efeitos no contexto estudado. A investigação contribui destacando as influências da transformação digital na cultura organizacional na atividade notarial e a sua inter-relação com os cidadãos, a sociedade e o Estado.
With the progression of globalization, multicultural leadership in organizations has increased in importance and become strategic for a company's economic and social success. This research investigates the interaction between cultural intelligence, knowledge dynamics, and organizational context and how they affect multicultural leadership. Amidst the complexities of global interactions and the diversification of the workforce, multicultural leadership emerges as a critical aspect of management that is capable of providing differentiation and harnessing cultural diversity for organizational business advantages. The emergence of the COVID-19 pandemic and the post-associated increase in remote work make this requirement more prominent as leaders manage a whole new set of cultural challenges with teams located in different regions of the world with various cultural backgrounds. This study utilizes a mixed-methods research design, integrating a systematic literature review with empirical data collection and analysis. The qualitative part, supported by the bibliometric approach powered by VOSviewer, is further complemented by a quantitative study of approximately 400 answered questionnaires to assess the constructs across a worldwide spread sample of respondents. This multiphase research framework allows for a complete evaluation of cultural intelligence, which is the ability to understand and effectively handle interactions between different cultures; knowledge dynamics, which means making it easier for people to share knowledge and come up with new ideas; and organizational context—within their shaping process of multicultural leadership practices.
This study aims to address the topic of digitization and the quality of higher education, highlighting how it has become a pressing challenge. The focus of this research is on improving the quality of higher education as one of its critical concepts amidst the global competition between higher education institutions, a consequence of globalization. The study emphasizes the role of university management in adopting knowledge management as an alternative to traditional methods of communication and operation. It argues that educational institutions must embrace knowledge management and integrate it into their programs as a fundamental requirement for recognition, accreditation, and the improvement of educational policies. This is particularly vital given the rapid knowledge and technological changes, which necessitate motivating individuals' potentials and enhancing university performance to strengthen competitiveness. The study also underscores the necessity for Algerian universities to prioritize the quality of education and training to meet the highest international standards. Despite the state's allocation of a significant portion of its resources and efforts to higher education to achieve targeted aspirations, there is a pressing need to invest in human capital of the highest quality.
In the evolving landscape of higher education, identifying key drivers of organizational performance is crucial. This study investigates the impact of intellectual capital on knowledge management and innovation and how these factors collectively enhance organizational performance. Conducted among top leaders at 21 state universities in Indonesia, this quantitative research used structured questionnaires validated by prior studies. The high response rate strengthens the reliability of findings analyzed using SPSS for descriptive statistics and Structural Equation Modeling (SEM) with SmartPLS 3.0 for hypothesis testing. The results indicate intellectual capital significantly influences knowledge management and innovation, which in turn positively affect organizational performance. Intellectual capital enhances both knowledge management and organizational performance, while effective knowledge management fosters innovation, further contributing to improved performance. The novelty of this research lies in its comprehensive integration of intellectual capital, knowledge management, and innovation within the context of higher education, providing empirical evidence of their interconnectedness and collective impact on organizational performance, which has been largely unexplored in previous studies. This study’s practical implications encourage strategic investments in intellectual capital and knowledge management, ultimately contributing to improved organizational performance and providing valuable insights for policy and decision-making in the higher education sector.
The COVID-19 epidemic has disrupted and tested the knowledge-based evolving enterprise marketing environment and knowledge development process. Traditional knowledge creation models are facing previously unheard-of difficulties as a result of the lockdown and suppression of close physical interaction (Bratianu, 2015). In response to the COVID-19 pandemic, novel technical frameworks have surfaced, necessitating small businesses to promptly adjust to contemporary technologies like social media in order to fortify their competitive marketing edge. Following the COVID-19 pandemic, small businesses were compelled to look for ways to leverage new information and build new marketing capacities (Ndekwa, 2023; Jayawardana et al., 2022).
L'émergence de l'économie de la connaissance a conduit de nombreuses organisations à reconnaître l'importance de la connaissance comme une ressource cruciale, et a créé un défi de gestion complexe « la gestion des connaissances (KM) ». En raison des complexités culturelles, opérationnelles, dispersions géographiques et autres, ce défi est plus aigu pour les grandes organisations. La performance est un concept contextuel associé au phénomène étudié. Au cours des dernières années, plusieurs théories ont été avancées pour la pratique de GC. Cependant, étant donné la nature abstraite du domaine, il y a peu de consensus sur les composants et les modes de gestion des connaissances. Une grande partie de la recherche actuelle porte sur un ou quelques éléments organisationnels de la gestion des connaissances. Les relations critiques et fondamentales entre tous les éléments sont souvent ignorées. Le besoin de théories, principes et méthodes empiriques pour la gestion des connaissances est largement reconnu dans la littérature existante sur la gestion. Ainsi, la motivation principale de cette recherche est de développer un modèle large sous la forme d'un cadre holistique pour la gestion des connaissances d'entreprise et de mettre en lumière les retombées tangibles de la gestion des connaissances sur la performance des entreprises marocaines sujet de l'étude de cas réalisé en 2019/2020 et de présenter des instruments de mesure de retour sur investissement des projets et programmes du knowledge management, de contribué à une bonne compréhension des bénéfices de la GC pour l'entreprise. L'étude de recherche est réalisée avec un paradigme interprétatif et la démarche d'induction non démonstrative permettant d'explorer et de décrire divers facteurs influençant la pratique de la gestion des connaissances dans les organisations et d'une stratégie de recherche par étude de cas. Des études de cas approfondies ont été menées dans neuf grandes organisations, le matériel empirique de l'étude de cas a été collecté et analysé en détail à l'aide d'une approche fondée sur la théorie ancrée.
Mots clés : Gestion des connaissances ; culture de partage ; capital intellectuel ; compétitivité ; communautés de pratique.
Abstract
The emergence of the knowledge economy has led many organizations to recognize the importance of knowledge as a crucial resource, and has created a complex management challenge "knowledge management (KM)". Due to cultural, operational, geographic dispersions and other complexities, this challenge is more acute for larger organizations. Performance is a contextual concept associated with the phenomenon studied. In recent years, several theories have been put forward for the practice of KM. However, given the abstract nature of the field, there is little consensus on the components and modes of knowledge management. Much of the current research focuses on one or a few organizational elements of knowledge management. The critical and fundamental relationships between all elements are often overlooked. The need for theories, principles and empirical methods for knowledge management is widely recognized in the existing management literature. Thus, the main motivation of this research is to develop a broad model in the form of a holistic framework for corporate knowledge management and to highlight the tangible impacts of knowledge management on Moroccan companies subject of the The case study carried out in 2019/2020 and presents instruments for measuring the return on investment of Knowledge management projects and programs, contributed to a good understanding of the benefits of KM in the company. The research study is carried out with an interpretative paradigm and the non-demonstrative induction approach to explore and describe various factors influencing the practice of knowledge management in organizations and a case study research strategy.. In-depth case studies were conducted in nine large organizations, the empirical case study material was collected and analyzed in detail using a grounded theory approach.
The current challenges to traditional business practices increasingly involve spirituality. However, existing literature on spiritual leadership (SL) has not been used to date for obtaining a better understanding of why and how knowledge sharing (KS) occurs in organisations, particularly from the perspective of social dilemmas and work compassion. This paper aims to examine whether SL, through fostering experiences of compassion at work, leads followers to share knowledge prosocially in the workplace. We conceptualize KS action as the result of a social dilemma whereby followers decide to share knowledge rather than selfishly succumb to the temptation to withhold it for short-term gain. We hypothesise that SL cultivates experiences of compassion at work, which acts as a mediator that explains how and why SL encourages KS. We propose a model that includes a unique higher-order construct of SL assessed using Fry’s 17-item scale. Data were collected from a sample of 384 leaders and their followers from 14 manufacturing and service companies in India and analysed using structural equation modelling.
The results revealed significant relationships between SL, KS, and compassion at work. Notably, compassion mediated the relationship between SL and KS. Findings suggest that SL encourages employees to engage KS, cultivating a compassionate work environment. This discourages them from succumbing to the selfish, individualistic, or uncooperative temptations to withhold knowledge for short-term benefits.
This study demonstrates a novel relationship between SL and compassion, as well as a relationship between SL and prosocial KS in which compassion at work acts as a mediator.
This dissertation aimed (1) to study factors that have causal influences that affect the performance of municipalities. (2) to study the causal relationship model of innovative organizations, innovative capabilities, service innovation and performance management that influences the performance of municipalities. (3) to develop a linear structural equation model of the influence of service innovation, innovation organization, innovative capabilities and performance management that affects the performance of local government organizations in the category of municipalities in Thailand. The sample group were 320 executives of local government organizations in the category of municipalities in Thailand. Sampling was done in 2 steps: stratified and systematic sampling. This study is a quantitative study, and the research tool was a structured questionnaire and data were analyzed by percentage, mean, standard deviation, skewness, kurtosis, and confirmatory component analysis and structural equation model analysis. The findings of this study demonstrate significant direct effects of innovative capabilities, service innovation and performance management on performance of local government organizations in Thailand. Moreover, it was observed that innovative organizations and innovative capabilities also exerted indirect effects on performance of local government organizations through their influence on performance management, serving as mediator variables. Through the development of a structural equation model, it was determined that innovative capabilities had the greatest overall influence on the performance of local government organizations in the category of municipalities in Thailand, followed by performance management, service innovation and innovation organization, respectively. This research study made executives of local government organizations in category of municipalities in Thailand can be used as a guideline in determining strategies for managing their organization to be able to keep up with changes in the digital world and to ensure that the performance of the local government organization achieves the specified goals in terms of both efficiency and effectiveness.
According to Michael Porter (1980), Generic Competitive Strategies are strategic approaches designed to help companies outperform competitors in the same industry. This approach focuses on achieving a specific competitive position in the market. Generic strategies enable companies to handle competition and gain a market advantage by choosing one of several common strategic approaches. By adopting one of these generic strategies, managers can concentrate on the key elements of their business strategy and avoid competing in areas better suited to other strategies. Generic strategies represent a typology that describes types and ranges of strategic choices. Although it does not provide concrete solutions, this typology helps companies understand the strategic options available. The choice of strategy depends on the specific conditions of the company, whether it opts to focus on cost leadership, differentiation, or other strategies. Michael Porter identifies several generic strategies for companies to consider.
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