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Mixing Qualitative and Quantitative Methods: Triangulation in Action

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... We were also able to obtain a variety of materials from the digital collections of the National Diet Library, including parliamentary materials, records of parliamentary hearings, and minutes of proceedings. The abundance of secondary data sources enabled data triangulation and provided a reliable and solid foundation for data analysis (Jick, 1979;Miles & Huberman, 1984). ...
... Second, interviews were conducted with different people involved in the events to compare and avoid blind spots (Eisenhardt, 1989;Patton, 2002). Third, archival data sources were supplemented and triangulated with information from the interviews to ensure consistency of results (Jick, 1979). In most cases, respondents shared useful information by providing technical papers, company meeting notes, and personal diaries to enhance the accuracy of their recall (Tulving, 2001). ...
... In the first phase of data analysis, our goal was to develop a contextual and temporal understanding of the sequence of events that led to the establishment of emission controls (Kipping, Wadhwani, & Bucheli, 2014). By triangulating multiple sources of information (Jick, 1979;Miles & Huberman, 1984), we developed an extensive narrative and identified related multiple actors in the sequence of events over time. Figure 1 provides a virtual map for tracking and highlighting the specific events that led to the establishment of emissions controls. ...
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While a large body of research explains how social movements elicit corporate change by focusing on confrontation of activists against targeted organizations, it remains unclear how the conflicts between activists and their primary targets affect non-target firms. Drawing on social movements research and non-market strategy literature, we examine how non-target firms respond to social contentiousness in the non-market environment in the context of the creation of automotive emissions controls in Japan in the early 1970s. Our findings challenge the somewhat linear assumption that confrontation and direct action against focal firms is a necessary condition for activists seeking change. Instead, our findings underscore the importance of also considering non-target firms in understanding the impact and influences of movements on the broader non-market environment. Moreover, our findings contribute to the non-market strategy literature by revealing that social value-based strategies can serve as an alternative way for corporate targets to exert influence in non-market environments. Specifically, we present a model that shows the linkages between intentional non-market strategies and strategic motivation in market competition, thus responding to calls to consider the linkage between non-market and market strategies.
... This approach enables us to gain a comprehensive conceptual understanding (Kelle 2006;Johnson et al. 2007;Creswell and Plano Clark 2011). The mixing of multiple methods (Onwuegbuzie and Collins 2007) also serves the purpose of triangulation (Denzin 1970;Jick 1979), which enhances the reliability of findings and fosters the development of creative data collection strategies, leading to richer data and a more thorough insight into the phenomenon under study (Jick 1979;Onwuegbuzie and Collins 2007). This method aligns well with the conceptual framing outlined above. ...
... This approach enables us to gain a comprehensive conceptual understanding (Kelle 2006;Johnson et al. 2007;Creswell and Plano Clark 2011). The mixing of multiple methods (Onwuegbuzie and Collins 2007) also serves the purpose of triangulation (Denzin 1970;Jick 1979), which enhances the reliability of findings and fosters the development of creative data collection strategies, leading to richer data and a more thorough insight into the phenomenon under study (Jick 1979;Onwuegbuzie and Collins 2007). This method aligns well with the conceptual framing outlined above. ...
Article
Education is pivotal in the global effort to reduce inequalities. Through education, there are numerous opportunities to advance gender+ equality both within and outside of educational institutions. Gender budgeting, a strategy designed to align policies, plans and financial decisions with gender equality commitments, was used in this research to develop approaches through primary education. Research was conducted in collaboration with the biggest municipality in Iceland and three schools during the years 2019 and 2020, employing multiple data collection methods, including the review of policymaking documents and semi‐structured interviews. Through qualitative content and thematic analysis, the research identified several opportunities to foster equality through primary education, categorised into four key themes: policymaking, curriculum, student participation and school–family relations. It is recommended that policy‐based gender budgeting is implemented to prioritise actions that advance equality, social justice and equity within educational systems and broader society.
... Triangulation refers to the observation of the research issues from at least two distinctively atypical points. It is generally described by Jick (1979) as the application of various research methods towards investigating similar phenomenon. This is where the research data were validated through triangulation that involved comparing data discovered from the interview, content analysis, and inter-rater validity as shown in Figure 3. ...
... Results of document analysis are then triangulated with research data. It helps in substantiating the reliability and validity of the data if the assumptions drawn are approximately similar (Jick, 1979). The findings are summarised in Table 4. continuous engagement with the public helps to improve governance and outdated policies to meet the citizen needs accordingly Based on the triangulation of document analysis and research findings, we can conclude that despite the fluctuations and inconsistency in population satisfaction related to SDG Goal 16, the increasing complaints volume underscores a critical need for the government to pay heightened attention and demonstrate competence. ...
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This paper examines the risk of knowledge loss in managing public complaints. Drawing upon the literature on public complaint management and knowledge management (KM), in-depth interviews were carried out with the Public Complaint Bureau (PCB), a government agency responsible for handling public complaints. Interview data was meticulously recorded and transcribed to elicit an understanding of prominent factors of knowledge capture and knowledge organisation in handling public complaints. Focus-group discussions were also carried out to generate further insights. Documentation such Standard Operating Procedures (SOP), circulars and public reports were scrutinised to corroborate interview data. Research findings strongly indicate that inadequate knowledge capture and organisation have created a 'black box' in public complaint management. This black box has led to an ambiguous operating environment for PCB employees, caused by knowledge dissipation and evaporation. These issues stem from diverse individual knowledge practices and poorly designed knowledge flows within the organisation, resulting in significant knowledge loss. This qualitative research is expected to benefit organisations, mainly the government in improving knowledge capture and organisation practices by critically considering implementing KM efforts to avoid severe knowledge loss. It will also benefit the academic community for future reference. Contribution/Originality: This study significantly advances public service administration by supporting evidence-based policy development and informed decision-making. It highlights the importance of knowledge management in addressing public complaints, explains knowledge loss through Knowledge Dissipation and Evaporation, and enhances understanding of PCB's complaint management. It also diversifies qualitative research methods using analytical tools. Malaysian Journal of Social Sciences and Humanities (MJSSH) (e-ISSN : 2504-8562)
... The coordinates within the study area were obtained from the Global Biodiversity Information Facility (GBIF) database. Using trigonometric calculations, the coordinates of the new points are established, ensuring accuracy and precision (Jick, 1979). This corridor assessment method is centred around translating realworld observations into a quanti able measure of corridor accuracy. ...
... Once these points are established, a validation line is drawn through them. This line serves as a reference axis, aiding in the evaluation of how accurately the projected path aligns with the triangulated line (Jick, 1979). By systematically assessing the deviation of the predicted path from this reference line at consistent intervals, the method effectively quanti es the degree of alignment between the projected corridor and the triangulation-based reference line. ...
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Effective biodiversity conservation strategies are paramount in addressing the persistent challenges of habitat fragmentation. This study investigates landscape connectivity for tigers across eight protected areas in Haryana, Uttarakhand, and Uttar Pradesh within the Terai Arc Landscape. Utilizing the least cost path methodology, the research identifies the most probable pathways connecting these protected areas. Additionally, circuit theory is employed to highlight crucial conservation areas, termed pinchpoints. The primary objective is to introduce a triangulation-based validation technique for predicted corridors, calculating the accuracy of predicted corridors between the eight protected areas. The results reveal several pinchpoints that require immediate action. The highest prediction accuracy is observed for the corridor between Rajaji National Park and Sonanadi Wildlife Sanctuary/Jim Corbett National Park, whereas the lowest accuracy is noted between Jim Corbett National Park and Kishanpur Wildlife Sanctuary. This research advances the precision and credibility of corridor modeling, offering significant contributions to wildlife conservation by elucidating landscape connectivity and presenting a novel validation technique. The findings provide practical implications for policymakers, conservation practitioners, and researchers, underscoring the need for rigor and validation in developing effective strategies to preserve and sustainably manage wildlife habitats.
... The data collection process used triangulation (Jick, 1979) to enhance the richness and credibility of the data accounts. The primary data were obtained through indepth interviews, and the interview questions were divided into three data levels: (1) Factual questions (for example, "Does the zone provide industrial guidance to enterprises entering the zone?"); (2) Descriptive information (for example, "How does the zone guide enterprises entering the zone?"); and (3) Explanatory information (for example, "Why does the zone provide industrial guidance to enterprises entering the zone?"). ...
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To address the bifurcated challenges of the international landscape, Chinese multinational enterprises have diversified their international innovation activities by establishing overseas innovation ecosystems in regions with weaker institutional frameworks, such as those along the Belt and Road. However, existing research primarily focuses on ecosystem construction, offering limited insight into their sustainable development. This study employs a multi-case approach, examining four representative Overseas Economic and Trade Cooperation Zones (OETCZs), integrating perspectives from routines, knowledge, and cognition. Findings reveals: (1) Overseas innovation ecosystems foster international ambidextrous dynamic capabilities (DCs) through routine change and knowledge creation, driving sustainable development; (2) Overseas innovation ecosystems deploy adaptive, ecological, proactive, and integrated routine change strategies in response to institutional pressures; (3) The diversity in routine change strategies is closely linked to attention focus allocation by leading enterprises, encompassing both institutional-market and promotion-prevention focus. Overall, this study enhances our comprehension of DCs in innovation ecosystem internationalization and offers managerial insights for sustainable development in OETCZs.
... Método de Recolección de datos Para el estudio de caso es importante incorporar múltiples métodos de recolección de datos, de manera de triangular la evidencia, y con ello sustentar con mayor fuerza los resultados obtenidos. De acuerdo con Jick (1979), la información cualitativa es útil para entender la racionalidad o la teoría que explica las dinámicas del caso de estudio. En este caso en un primer momento se realizó una revisión bibliográfica exploratoria para reconocer aspectos históricos, tecnologías y políticas públicas que influyen sobre el paisaje energético de ...
... When planning research procedure for the empiricalstudy that constitutes a combination of qualitativeand quantitativemethodologies Iaccepted the common assumptions that "qualitativeand quantitativemethodsshould be viewed as complementaryand not competitive" [Jick, 1983, p. 135, after Flick, 2007]. One of four research project integrating qualitativeand quantitativemethodswas used as proposed in classification of Miles and Hubermann, assuming parallel and incessant collectiono fb oth types of data [Miles, Huberman, 2000, p. 43;cf. ...
... The collected data is analyzed using thematic analysis to identify and report the main emerging themes (Braun & Clarke, 2006). Data triangulation is used to verify findings from various sources (Jick, 1979). A SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) is also performed to understand the strengths, weaknesses, opportunities, and threats in the governance of county-level football associations (Humphrey, 2005). ...
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The sustainable development of county-level football associations is a requirement set forth by various policy documents from the Party and the State, reflecting the essential principles of Chinese civil sports organizations. Unlike the Chinese Football Association (CFA) and provincial football associations, county-level football associations are characterized by their non-governmental, civic, and amateur nature. This study examines the development of these associations and identifies several significant issues impeding their progress: outdated development concepts, unclear division of power and responsibilities, unequal resource distribution, ineffective roles of leadership bodies, and a lack of clear definitions for the roles of governing bodies. Currently, these associations face the challenge of lagging in development due to these unresolved issues. To address these challenges, it is essential for county-level football associations to revamp their development concepts to align with contemporary needs and expectations. Strengthening the leadership roles within these associations is crucial, as it will provide clear guidance and direction for their activities. Additionally, there is a need to improve the system design to make the management of these associations more efficient and effective. Encouraging the participation of all relevant stakeholders is also vital to form a cohesive and synergistic approach to development. By fostering collaboration among various parties, county-level football associations can leverage diverse resources and expertise, leading to more robust and sustainable growth. The ultimate goal of these recommendations is to promote the endogenous development of county-level football associations. By doing so, these associations can play a pivotal role in enhancing grassroots participation in football, thereby contributing to the broader objective of nurturing a strong mass base for football in China. Through improved governance, resource allocation, and stakeholder engagement, county-level football associations can achieve sustainable development and ensure widespread participation in the sport across the nation
... Subsequently, through 10 semi-structured interviews with company-affiliated contributors to the three projects, we seek to identify and characterise (RQ2) different types of collaborative relationships between host and external companies and their motivations, as well as (RQ3) the similarities and differences that characterise open source co-opetition in company-hosted OSS projects compared to foundation-hosted projects. This research design enables the testing of prior theory with mixed-methods findings from multiple cases [61,62], and enhances the convergence validity of the findings [63,64]. Ethical clearance was obtained from the relevant institutional review board by the primary author prior to the commencement of this research project. ...
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Companies, including market rivals, have long collaborated on the development of open source software (OSS), resulting in a tangle of co-operation and competition known as "open source co-opetition". While prior work investigates open source co-opetition in OSS projects that are hosted by vendor-neutral foundations, we have a limited understanding thereof in OSS projects that are hosted and governed by one company. Given their prevalence, it is timely to investigate open source co-opetition in such contexts. Towards this end, we conduct a mixed-methods analysis of three company-hosted OSS projects in the artificial intelligence (AI) industry: Meta's PyTorch (prior to its donation to the Linux Foundation), Google's TensorFlow, and Hugging Face's Transformers. We contribute three key findings. First, while the projects exhibit similar code authorship patterns between host and external companies (80%/20% of commits), collaborations are structured differently (e.g., decentralised vs. hub-and-spoke networks). Second, host and external companies engage in strategic, non-strategic, and contractual collaborations, with varying incentives and collaboration practices. Some of the observed collaborations are specific to the AI industry (e.g., hardware-software optimizations or AI model integrations), while others are typical of the broader software industry (e.g., bug fixing or task outsourcing). Third, single-vendor governance creates a power imbalance that influences open source co-opetition practices and possibilities, from the host company's singular decision-making power (e.g., the risk of license change) to their community involvement strategy (e.g., from over-control to over-delegation). We conclude with recommendations for future research.
... To examine how actors translate management ideas through an ecology of roles, we leveraged a multimethod approach building on four sets of empirical data as summarized in Table I. The various data sources enabled data triangulation (Jick, 1979) and followed Yin's (2009) recommendation to use multiple data sources in case study research. ...
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Although research has provided valuable insights into how management ideas circulate across contexts and undergo translation, the prevailing focus remains on the one‐directional journey from idea suppliers to adopting entities. In contrast, we advance an ecology of roles perspective to capture the dynamic relationships between multiple actors and roles in the translation process. To develop our argument, we draw from a 10‐year case study examining how the US‐born management idea of the leadership pipeline was translated into a domesticated version in Denmark, which became widely adopted but also contested and renewed. In analysing this case, we show how the same actors assumed an array of interdependent roles that dynamically shifted over time to circulate the idea. We identify three characteristics of an ecology of translation roles: multiplicity of roles, morphing of roles, and reciprocal authorization of roles. By advancing an ecology of roles perspective, our study contributes novel insights to the expanding literature on translation and recent work on translation ecosystems.
... We discerned episodes as sets of events that jointly formed a visible effort by Agreed set of terms and conditions for contracts among members to efficiently enact future transactions the organizations to develop a component, including its triggers and outcomes. We drew data from different sources to increase validity through triangulation (Jick, 1979). We specifically triangulated interview data with documents to reduce the chance of retrospective bias concerning the period before we entered the field affecting our analysis (Schwenk, 1985). ...
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The development of a novel boundary infrastructure for large-scale interorganiza-tional collaboration presents a challenge that is ill-understood: how can individual boundary objects, which do not suffice for large-scale collaboration and might even engender conflict, be developed into a coherent boundary infrastructure that facilitates the crossing of multiple boundaries? In a longitudinal study, we investigated how Helix Nebula-a collaboration among Europe's big science and big business organizations-developed a cloud computing infrastructure for scientific research. Our findings show that the process involves two recursive mechanisms. The scaffolding of boundary objects helps organizations to iteratively create various technical and organizational objects that support each other's development. The reconfiguring of coalitions involves organizations constantly rearranging into subgroups, which enables them to accommodate their differences and common needs. Our study contributes a process model of how organizations develop boundary objects into a coherent boundary infrastructure and shines light on the role of scaffolding and the political dynamics of coalitions as a driving force for large-scale interorganizational collaboration.
... We collected background material related to strategic, operational, financial, and cultural aspects of the ecosystem. Overall, over 1,000 pages of documental data were sourced, which served a dual function by acting as a source of secondary data (Jick, 1979), while also allowing for targeted discussion during interviews. ...
... Triangulations can also be organized both in a concurrent and a sequential manner, where the former refers to simultaneous data gathering about the same phenomenon, and the latter to an approach where data gathering stages are temporally separated, such as in observation that is followed with an interview [7]. Some triangulations also happen "withinmethods" where a questionnaire may gather data from multiple viewpoints, or "between-methods" where data gathering procedures differ from each other [19]. The general concept of triangulation therefore provides researchers with fruitful starting points for reflecting on, and improving, their methodological sophistication [13]. ...
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Plausible findings about futures are inherently difficult to obtain as they require critical, well-informed speculations backed with data. HCI addresses this challenge with user studies where futuristic prototypes and other props concretise possible futures for participants. By observing participants' actions, researchers can "time-travel" to the future and see it alive, in action. However, a single study may yield particularised findings, inherent to study's intricacies, and lack wider plausibility. We suggest that triangulation of possible futures helps researchers disentangle particularities from findings that have wider plausibility. We explored this approach by arranging two studies on different futures of AI-augmented knowledge work. Some findings emerged in both studies while others were particular to only one or the other. This enabled us both to cross-validate their plausibility and gain deeper insights. We discuss how triangulation of possible futures makes HCI studies more future-proof and provides means to more critically anticipate possible futures.
... While the design is based on triangulation-not following a validation approach, but aiming at capturing "a more complete, holistic, and contextual portrayal of the unit(s) under study" (Jick, 1979: 603)-to analyze the research questions in a holistic manner (see Kuckartz, 2014;Teddlie and Tashakkori, 2009), it was a central requirement that each methodology should operate independently. We analyze different research questions using specific methodologies. ...
Article
This study examines implementation factors of a pioneering plurilingual policy designed to foster language development in early childhood education and care in Luxembourg. Using a mixed-method design, combining qualitative expert interviews and a quantitative survey, it offers insights from both policy- and practice-level perspectives on factors that may facilitate or hinder policy implementation. The study shows horizontal and vertical sectorial disparities among ministerial stakeholders at the policy level, and disparities between different organizational forms at the practice level. These multi-level variations highlight the complex nature of policy implementation and the factors acting as facilitators or barriers to its success. This research suggests (1) a more tailored approach to policy implementation to consider organizational diversity; (2) a more epistemological framework for policy guidelines to avoid ambiguities between policy and practice; and (3) promotion of continuous professional development and exchange groups among different practice-level sectors to facilitate policy implementation in practice.
... Throughout data collection and analysis, we took steps to ensure the accuracy and validity of our interpretations. Triangulating between interviews and observational data helped us validate our findings (Jick, 1979). To reduce bias in coding, we met regularly as an author team to discuss emerging codes and alignment between the codes and categories (Miles & Huberman, 1994). ...
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Craft offers a path to enchantment and meaningful engagement with creation in an increasingly rationalized society. Yet, entering skilled domains where craft is practiced can be challenging for novices, particularly for those less familiar with these domains. While a growing body of research suggests that craft can be made more accessible through nontraditional pathways, the process whereby novices come to perceive craft as accessible remains undertheorized. We explore these ideas through the case of the makers, a diverse DIY movement that embraces all who build, modify, and invent across a variety of skilled domains. Using interview and observational data from Maker Faires – events wherein makers exhibit their projects and engage attendees in making activities – we induce a model of how experts enable novices to perceive craft as accessible. Our findings reveal how experts convey knowledge and skills using a creative craft approach, detailing how experts engage in scaffolding to facilitate novice creation, relax hierarchy, and cultivate fun and whimsy. In turn, this engenders the experience of enchanted engagement for novices who are able to experience how engaging in craft feels without the requisite skills or knowledge. Ultimately, this experience shapes and reinforces novices’ perception that craft is accessible. Our study contributes to the growing scholarship on craft in terms of alternative pathways for entering skilled domains, the role of craft in re-enchanting organizational life, and the emotional rewards of craft.
... 21). This view reflects that using multiple methods produces more valid results as one method's strengths can offset another method's limitations (Jick, 1979;Scandura & Williams, 2000). It can assist the confirming of a hypothesis where one set of findings confirms another set. ...
... In other words, triangulation is an approach that involves collecting data from multiple sources and then comparing data from all sources to verify controversial information, with the aim of deepening understanding of a topic (Kitto et al., 2008;Mathison, 1988;Miles & Huberman, 1984). In such cases, it can make the research more complete and can strengthen the research if done carefully (Jentoft & Olsen, 2019;Jick, 1979). ...
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Indonesia offers significant opportunities for the halal sector thanks to its predominantly Muslim population. However, there is a notable lack of certified halal medicines, which is surprising given the crucial role that medicines play in human life. This study aims to investigate how awareness of halal practises influences Muslim consumers' intention to purchase halal medicines, with a particular focus on the Jabodetabek region. The study is based on a total of 150 respondents and employs a partial least squares structural equation modelling (PLS-SEM). From the analysis, it is found that awareness of halal products has a significant influence on the intention to purchase halal medicines. In addition, both subjective norms and perceived behavioural control are identified as significant factors influencing the intention to purchase halal medicines. However, it is worth noting that attitude does not have a statistically significant influence on the intention to purchase halal medicines. This result may be attributed to the limited availability of halal-certified medicines, which influences the attitude of individuals in the decision-making process.
... Kemudian tahap kedua, untuk mendapatkan hasil penilaian terhadap atribut ramah Muslim dilakukan dengan penyebaran kuesioner kepada responden (Jick, 1979). Item-item yang diusulkan dalam kuesioner kemudian uji pretest kepada 30 responden sampel. ...
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This study aims to determine the relationship of halal attributes to the satisfaction and expectations of tourists visiting Lombok. This research was conducted to illustrate that halal attributes can be used as a reference for developing facilities and services that suit the needs of Muslim tourists. This research uses a qualitative approach by conducting in-depth interviews to determine attributes that are in accordance with the characteristics of the island of Lombok and using a quantitative approach by distributing questionnaires to tourists. The results showed that there is a positive relationship between halal attributes and tourists' satisfaction and expectations as well as their relationship with friendship. Suggestions that can be given based on the results of this study are the need to improve the quality of halal attributes by paying attention to the motivation of tourists visiting Lombok Island.
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