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Journal of Transcultural Nursing
2016, Vol. 27(3) 210 –217
© The Author(s) 2015
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DOI: 10.1177/1043659615592677
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Theory Department
Introduction
The value and understanding of the term diversity has
evolved and progressed over the past several decades.
Diversity has been increasingly recognized as an area of
emphasis or core value in health care through leading organi-
zations such as the Institute of Medicine (2010) and the
National League for Nursing (2013). To attend to the increas-
ing diversity in a globally connected society, there has been
a movement of use of the terms cultural sensitivity and cul-
tural competency to that of embracing cultural humility.
Cultural humility has been endorsed as more profound and
politically correct than cultural competency, but this shift
begs the question, “What is cultural humility?”
Rodgers and Knafl (2000) advocated the importance to
understand the meaning behind terms as they morph and
change over time. Performing a concept analysis is one way to
determine society’s current meaning and understanding of a
term. A concept analysis involves a systematic approach of
reviewing the literature to tease out the antecedents, attributes,
and consequences of a term. Concept analysis involves a
search and exploration with the goal of achieving a definition.
The aim of this article was to conduct a concept analysis and
provide a current definition for the term cultural humility.
Background
In 1998, Tervalon and Murray-García suggested that cultural
competency be distinguished from cultural humility. In this
sentinel document that has been cited over 600 times, the con-
cept of cultural humility in the context of physician training
was discussed. They summarized that “cultural humility
incorporates a lifelong commitment to self-evaluation and
critique, to redressing the power imbalances in the physician-
patient dynamic, and to developing mutually beneficial and
non-paternalistic partnerships with communities on behalf of
individuals and defined populations” (p. 123). They empha-
sized that cultural humility was a more suitable goal than cul-
tural competence in multicultural medical education.
Campinha-Bacote (2002) developed a model of care
called The Process of Cultural Competence in the Delivery of
Healthcare Services. The constructs of the model included
cultural awareness, cultural knowledge, cultural skill, cul-
tural encounters, and cultural desire. Cultural competence
was deemed a process and applied across areas of practice
including the clinical setting, administration, research, pol-
icy development, and education.
Chang, Simon, and Dong (2012) described cultural humility
using the QIAN model influenced from the work of Chinese
philosophers. They used the acronym QIAN, or “humble-
ness” in Chinese, to summarize the core values of cultural
592677TCNXXX10.1177/1043659615592677Journal of Transcultural NursingForonda et al.
research-article2015
1Johns Hopkins University, Baltimore, MD, USA
Corresponding Author:
Cynthia Foronda, PhD, RN, Johns Hopkins University, 525 N. Wolfe
Street, Baltimore, MD 21205, USA.
Email: cforond1@jhu.edu
Cultural Humility: A Concept Analysis
Cynthia Foronda, PhD, RN1, Diana-Lyn Baptiste, DNP, RN1,
Maren M. Reinholdt, MSN, BSN, RN1,
and Kevin Ousman, MSN-HSM, BSN, RN1
Abstract
Diversity is being increasingly recognized as an area of emphasis in health care. The term cultural humility is used frequently
but society’s understanding of the term is unclear. The aim of this article was to provide a concept analysis and a current
definition for the term cultural humility. Cultural humility was used in a variety of contexts from individuals having ethnic and
racial differences, to differences in sexual preference, social status, interprofessional roles, to health care provider/patient
relationships. The attributes were openness, self-awareness, egoless, supportive interactions, and self-reflection and critique.
The antecedents were diversity and power imbalance. The consequences were mutual empowerment, partnerships, respect,
optimal care, and lifelong learning. Cultural humility was described as a lifelong process. With a firm understanding of the
term, individuals and communities will be better equipped to understand and accomplish an inclusive environment with
mutual benefit and optimal care.
Keywords
cultural humility, nursing and cultural competence
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Foronda et al. 211
humility in health care professional education and training.
The Q stood for the importance of self-questioning and cri-
tique, the I stood for bidirectional cultural immersion, the A
stood for active listening, and the N stood for the flexibility
of negotiation. They recommended cultural humility be
incorporated into medical education to enhance cross-cul-
tural clinical encounters.
Foronda (2008) performed a concept analysis of the term
cultural sensitivity. She uncovered attributes of knowledge,
consideration, understanding, respect, and tailoring. The
antecedents of cultural sensitivity were diversity, awareness,
and an encounter. The consequences were effective commu-
nication, effective intervention, and satisfaction. A formal
concept analysis of cultural humility within the past 5 years
was lacking within the literature; thus, this concept analysis
was warranted.
Method
Search Strategy
The databases of CINAHL Plus, Academic Search Complete,
Anthropology Plus, ERIC, Human Resources Abstracts;
Humanities Full Text and PsycINFO were explored using the
search terms of “cultural humility” or “culturally humble”
yielding 123 citations. PubMed was investigated using
search terms of “cultural” or “culturally” combined with
“humility” or “humble” revealing 154 more citations.
Duplicates were removed resulting in 206 articles. Articles
published prior to 2009 were removed resulting in 116 arti-
cles published from 2009 to 2014. Book chapters and articles
written in languages other than English were excluded. The
remaining 108 articles were read for relevance and 46 more
articles were excluded as they did not discuss cultural humil-
ity within them; thus, 62 total articles were included in the
review.
Analysis
Rodgers and Knafl’s (2000) method of concept analysis was
used to guide the process.
The articles were divided among the four team members
for analysis. Each member read the articles, searching for
keywords and phrases that related to cultural humility. These
keywords and phrases were combined and sorted into a mas-
ter grid having categories of antecedents, attributes, and con-
sequences. After establishing findings independently, the
team discussed repetitive keywords and phrases. Through an
iterative process of synthesis and consolidation, the attri-
butes of cultural humility surfaced.
The authors felt it was important to reveal select details that
may have influenced their interpretation of the data in the
interest of disclosing potential bias to enhance reader perspec-
tive. The research team comprised four nurses, three female
and one male. The researchers self-identified as African (one
Black), Euro-American (two White), and Haitian (one
Black). Diversity of the team in the areas of socioeconomic
status, age, sexual orientation, and disability was lacking.
Results
The term cultural humility was used in a variety of contexts
from individuals having ethnic and racial differences, to differ-
ences in sexual preference, social status, interprofessional roles,
to health care provider–patient relationship. The following attri-
butes were discovered: openness, self-awareness, egoless, sup-
portive interactions, and self-reflection and critique. Cultural
humility was described as a lifelong process (Figure 1).
Attributes
Openness. The first attribute identified was openness. An
individual must have an open mind or be open to an interac-
tion with a culturally diverse individual for cultural humility
to take place. Openness is defined as possessing an attitude
that is willing to explore new ideas. This word was expressed
in contexts including physician-clinicians in a teaching
capacity, social workers training child welfare workers,
practicing medicine with diverse patients, physical therapist
life histories, a minority occupational therapist working with
patients of the majority group, and preparing nurses to work
with lesbian, gay, bisexual, or transgendered patients (Bea-
gan & Chacala, 2012; Brennan, Barnsteiner, de Leon Siantz,
Cotter, & Everett, 2012; Dobransky-Fasiska et al., 2009;
Hilliard, 2011; Mahant, Jovcevska, & Wadhwa, 2012; Ortega
& Coulborn, 2011; Tilburt, 2010; Vogt, 2011). Descriptive
phrases discovered were having an open-minded posture,
being open, having openness, unpretentious openness, and
an open stance or open-mindedness (Aghababaei, Wasser-
man, & Hatami, 2014; Beagan & Chacala, 2012; Brennan et
al., 2012; Coulehan, 2011; Dobransky-Fasiska et al., 2009;
Hilliard, 2011; Mahant et al., 2012; Ortega & Coulborn,
2011; Rew, 2014; Tilburt, 2010). Having openness was one
of the initial steps in the process of cultural humility.
Self-Awareness. The second attribute was self-awareness.
Self-awareness is defined as being aware of one’s strengths,
limitations, values, beliefs, behavior, and appearance to oth-
ers. The exact terms of awareness and self-awareness were
noted repeatedly throughout the literature. Self-awareness
was used in contexts including medicine, medical education,
clinical research, nursing, nurse education, physical thera-
pists, community health, psychotherapy, and social worker
education (Alsharif, 2012; Brennan et al., 2012; Coulehan,
2010, 2011; Graham-Dickerson, 2011; Groll, 2014; Hilliard,
2011; Isaacson, 2014; Jennings et al., 2012; Ma, Li, Liang,
Bai, & Song, 2014; Ortega & Coulborn, 2011; Rew, 2014;
Ross, 2010; Tilburt, 2010; Vogt, 2011; Yeager & Bauer-Wu,
2013; Zanetti, Dinh, Hunter, Godkin, & Ferguson, 2014).
Additional descriptors included understanding one’s abilities
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212 Journal of Transcultural Nursing 27(3)
and limitations and possessing self-knowledge (Jennings
et al., 2012; Mahant et al., 2012). When working with others
from different cultures, an individual must be aware of one’s
values, beliefs, and behaviors. After having this self-aware-
ness, the individual can continue with the process of cultural
humility.
Egoless. The third attribute was titled egoless. This heading
encompassed various terms that referred to one requiring
humbleness or throwing away ego. Descriptive terms included
requiring modesty, being egoless, humble, down to earth,
having neutrality, having humble attitude, being equitable,
having a quiet ego, humility, approach (others) as equals, and
lack of superiority (Aghababaei et al., 2014; Alsharif, 2012;
Beagan & Chacala, 2012; Dobransky-Fasiska et al., 2009;
Groll, 2014; Kesebir, 2014; Levi, 2009; Owen et al., 2014).
Egoless is defined as being humble; viewing the worth of all
individuals on a horizontal plane. The poignant descriptors
illustrate a more grand concept than just humility; they illus-
trate one must enact a belief system of equal human rights and
flatten any hierarchy or power differential.
Supportive Interaction. The fourth attribute heading was sup-
portive interaction. This term was chosen because it was
broad enough to encompass the many different types of
engagements and actions that occur when cultural humility is
being implemented. Supportive interactions are defined as
intersections of existence among individuals that result in
positive human exchanges. The actions that fall under this
heading include the following: interactions of two persons,
interaction, intersectionality, sharing, taking responsibility
for interactions with others, interactions, supportive interac-
tions, engage, engaging, and engaged/active (American
Association of Diabetes Educators, 2012; Beagan & Cha-
cala, 2012; Butler et al., 2011; Groll, 2014; Hilliard, 2011;
Isaacson, 2014; Kamau-Small, Joyce, Bermingham, Roberts,
& Robbins, 2014; Metzl & Hansen, 2014; Nazar, Kendall,
Day, & Nazar, 2014; Ross, 2010). A supportive interaction
between individuals must occur as part of the process.
Self-Reflection and Critique. The final attribute was self-
reflection and critique. This attribute is defined as a critical
process of reflecting on one’s thoughts, feelings, and actions.
Terms used that fall under this heading included self-reflec-
tion, self-critique, thinking critically about one’s self, self-
evaluation and critique, self-reflection and discovery,
self-questioning and critique, reflection, self-reflective pro-
cess, knowledge acquisition and reflective practice, reflec-
tive openness, and introspection (American Association of
Diabetes Educators, 2012; Chang et al., 2012; Clark et al.,
2011; Coulehan, 2010; Fahey et al., 2013; Foster, 2009;
Hammell, 2013; Hilliard, 2011; Isaacson, 2014; Ma et al.,
2014; Miller, 2009; Morton, 2012; Nazar et al., 2014;
Reynoso-Vallejo, 2009; Ross, 2010; Schuessler, Wilder, &
Byrd, 2012; Vogt, 2011; Yeager & Bauer-Wu, 2013). The
self-reflection and critique was described as a journey or
endless process of continual reflection and refinement.
Antecedents
Antecedents referred to the concepts or situations that pre-
ceded the instance of the concept of cultural humility
(Rodgers & Knafl, 2000). Across the disciplines and con-
texts that surfaced in the literature review, the antecedents
were diversity and power imbalance. Diversity, or multicul-
turalism, referred to the existence of many cultures in the
broadest sense. Diversity was expressed in terms of values
and belief systems, social group membership, social power,
social class, social injustice, oppression, health disparities,
different conceptualizations of sickness and health; health
care demands, linguistic differences, multiple viewpoints,
heterogeneity of attitudes, material privilege, various ideas,
customs, lifestyles, taboo, and different ethnicities, religion,
or group affiliation (Aghababaei et al., 2014; American
Association of Diabetes Educators, 2012; Beagan & Chacala,
2012; Berg, 2014; Brennan et al., 2012; Butler et al., 2011;
Chang et al., 2012; Clark et al., 2011; Jennings et al., 2012;
Ma et al., 2014; Sheridan, Bennett, & Blome, 2013; Vogt,
2011; Zanetti et al., 2014).
The second antecedent identified was power imbalance.
This attribute overlapped with diversity. The power imbal-
ance was reflected in different venues of social injustice. The
following terms were found that illustrate this worldview of
power imbalance in the context of cultural humility: inequal-
ity, systemic oppression, social power, social group member-
ship, inequity, nondominant culture, privilege, injustice,
power, cultural imposition, stigma, superiority, stereotyping,
biases, unequal distribution of power, entitlement, and power
differential (American Association of Diabetes Educators,
2012; Berg, 2014; Chang et al., 2012; Hammell, 2013;
Hilliard, 2011; Jennings et al., 2012; Ma et al., 2014; Metzl
& Hansen, 2014; Owen et al., 2014; Reynoso-Vallejo, 2009;
Ross, 2010; Schiff & Rieth, 2012; Schuessler et al., 2012;
Tilburt, 2010).
Consequences
Consequences referred to what occurs after the event of cul-
tural humility or as a result of achieving cultural humility.
The following consequences were identified: mutual empow-
erment, partnerships, respect, optimal care, and lifelong
learning. Respect, mutual empowerment, and partnerships
overlapped and were reflected in the following descriptions:
respect, respectful partnerships, connections, trust, sustain-
able partnerships, mutually beneficial relationships, benefi-
cial partnerships, patient–clinical dynamic, building honest
and trustworthy relationships, mutually respectful dynamic
partnerships, mutual understanding, collaboration, profes-
sional relationship, care relationship, and advocacy partner-
ships (American Association of Diabetes Educators, 2012;
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Foronda et al. 213
Butler et al., 2011; Chang et al., 2012; Clark et al., 2011;
Foster, 2009; Graham-Dickerson, 2011; Groll, 2014;
Gruppen, 2014; Hilliard, 2011; Hook, Davis, Owen,
Worthington, & Utsey, 2013; Isaacson, 2014; Kools,
Chimwaza, & Macha, 2014; Levi, 2009; Morton, 2012; Rew,
2014; Reynoso-Vallejo, 2009; Schuessler et al., 2012; Vogt,
2011; Yeager & Bauer-Wu, 2013). The consequence heading
of optimal care was chosen as cultural humility resulted in
effective treatment, decision making, communication, under-
standing, quality of life, and improved care (Aghababaei,
2014; Alsharif, 2012; American Association of Diabetes
Educators, 2012; Brennan et al., 2012; Butler et al., 2011;
Carter & Swan, 2012; Chang et al., 2012; Chun, Jackson,
Lin, & Park, 2010; Clark et al., 2011; Ellis, 2012; Fahey et
al., 2013; Groll, 2014; Hammell, 2013; Hilliard, 2011; Hook,
Owen, Worthington, & Utsey, 2013; Karnieli-Miller, Frankel,
& Inui, 2013; Kools et al., 2014; Ma et al., 2014; Morton,
2012; Ross, 2010; Schiff & Rieth, 2012).
The final consequence heading was lifelong learning.
Lifelong learning encompassed terms including transforma-
tion, lifelong commitment to self-evaluation, and self-cri-
tique; reflection, self-reflection, and reflexivity (American
Association of Diabetes Educators, 2012; Clark et al., 2011;
Coulehan, 2011; Dietsch & Mulimbalimba-Masururu, 2011;
Ellis, 2012; Kools et al., 2014; Kutob et al., 2013; Loue,
2012; Morton, 2012; Rew, 2014; Schiff & Rieth, 2012; Vogt,
2011; Yeager & Bauer-Wu, 2013). Lifelong learning over-
lapped with the attribute of self-reflection and critique. The
literature emphasized cultural humility entailed a continuous
process of self-reflection and learning.
Antonyms
An unexpected finding, the authors gleaned a better under-
standing of the term cultural humility by viewing what it was
not. That is to say, powerful words were noted in relation to
cultural humility specifically when the opposite of it
occurred. Some antonyms used were prejudice, oppression,
intolerance, discrimination, stereotyping, exclusion, stigma,
inequity, marginalization, misconceptions, labeling, mis-
trust, hostility, misunderstandings, cultural imposition, judg-
mental, undermining, and bullying (American Association of
Diabetes Educators, 2012; Beagan & Chacala, 2012; Berg,
2014; Chang et al., 2012; Clark et al., 2011; Hyde, Kautz, &
Jordan, 2013; Jennings et al., 2012; Kutob et al., 2013; Loue,
2012; Ma et al., 2014; Metzl & Hansen, 2014; Ortega &
Coulborn, 2011; Tilburt, 2010). Discussing the antonyms
was beneficial to fully understand the concept of cultural
humility.
Definition
In a multicultural world where power imbalances exist, cul-
tural humility is a process of openness, self-awareness, being
egoless, and incorporating self-reflection and critique after
willingly interacting with diverse individuals. The results of
achieving cultural humility are mutual empowerment,
respect, partnerships, optimal care, and lifelong learning.
Model Case
To provide an example of cultural humility in action, the fol-
lowing case is presented in the context of interprofessional
diversity. A nurse calls to notify a physician about a subtle
change in patient status and suggest an order for a medica-
tion. The nurse feels uncomfortable providing a suggestion
to the physician due to a perceived hierarchy and having less
education, but she was trained to provide a thorough report
including a recommendation when communicating with phy-
sicians. The physician hears the nurse’s report and is frus-
trated because the nurse is taking too long to get to the point
and disagrees with the recommendation. However, the physi-
cian considers the power imbalance and recognizes that phy-
sicians and nurses have different training. With a sense of
cultural humility, the physician recognizes the nurse has
more face-to-face or “front-line” interaction with the patient
and is open to hearing her opinion. She is aware of the nurse’s
position in the hierarchy and takes care to exude an egoless,
approachable demeanor. The physician addresses the nurse’s
concern. Although she disagrees with the nurse’s recommen-
dation, she provides rationale and educates the nurse in a
nonthreatening manner. After the interaction, the physician
reflects about her actions and how the nurse responded. The
physician reflects and notes what went well and what could
be improved in the interaction. Based on this reflection, she
continually modifies and tailors her communications with
nurses in a demonstration of lifelong learning. The nurse and
physician feel empowered because they have strengthened
their partnership, have respect for each other, and have
reached a plan of optimal care for the patient.
Similarly, the nurse reflects on how the communication
transpired, considers the rationale provided as well as how
she felt afterward. She has learned to make future communi-
cations more concise and will continue to attempt to frame
her communications in a way that physicians will appreciate.
Because the physician responded in a respectful manner, the
nurse feels empowered to continue to communicate with
physicians regarding her patients’ needs. As cultural humility
is a process, the physician and nurse will continue to learn,
modify, and build in their respective knowledge-bases
throughout their journey as practitioners.
Contrary Cases
The following example is provided to illustrate when cultural
humility is not exuded. As noted above, the nurse calls the
physician to notify of a patient’s change in status. This time,
the physician becomes annoyed at the nurse’s lengthy report
and cuts her off saying, “Get to the point already.” The nurse,
who already feels disempowered states her recommendation.
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214 Journal of Transcultural Nursing 27(3)
The physician disagrees with her recommendation and gives
her orders for a different medication followed by ending the
call abruptly without explanation. The nurse loses confi-
dence, reflects, and has learned to avoid calling the physician
and avoid providing recommendations. The physician
reflects and determines that nurses are incapable of drawing
out the critical information to convey.
This second example is provided in a public health context.
An American nurse visits a developing country with the inter-
est of providing health care screening to a community. The
nurse approaches an individual to ask about participation. The
native inhabitant becomes irritated with the nurse and refuses
to communicate; thus, removing himself from the opportunity.
The nurse becomes frustrated and feels like returning to her
home country. In this case, the native inhabitant viewed the
nurse as someone different. She was an outsider with privilege
and due to historical precedents of injustice, pain, and oppres-
sion, viewed this person as someone to be distrusted and
avoided. The nurse recognized the diversity and power imbal-
ance in the vein of socioeconomic status, however, she failed
to respect the cultural values of the community and attend to
the process of obtaining the approval of gatekeepers. She was
not fully self-aware, open, or supportive in her interactions
because of this unintentional ignorance. Although there are
additional complex phenomena that are oversimplified in
these examples, the outcomes of mutual empowerment, part-
nerships, respect, optimal care, and lifelong learning are
clearly impeded when cultural humility is not achieved.
Discussion
Implications and Recommendations
After constructing a concept analysis and definition of the
term cultural humility based on society’s usage of the term
throughout the literature, the authors purport that instead of
focusing on skills and information about various cultures, the
movement toward cultural humility implies one must strive
for learning at the highest level of learning; that of transfor-
mation (Mezirow, 1991). Cultural humility involves a change
in overall perspective and way of life. Cultural humility is a
way of being. Employing cultural humility means being
aware of power imbalances and being humble in every inter-
action with every individual. This process will not happen
immediately, but it is speculated that with time, education,
reflection, and effort, progress can be made.
After achieving a better understanding of the concept
through this concept analysis, it was clear that further work
in the area is needed. The term was mostly used in relation to
racial and ethnic differences; however, this concept should
be applied more broadly to encompass the pillars of diversity
and beyond. Cultural humility must occur within the work
environment intraprofessionally and interprofessionally.
Those of higher power status including administration and
individuals of all ranks must attempt to be humble to move
forward in this effort. Cultural humility should be employed
daily with all individuals in the basic interest of kindness,
civility, and respect.
Figure 1. A concept analysis of cultural humility.
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Foronda et al. 215
Development of a framework for cultural humility is rec-
ommended to serve as a foundation for education and
research purposes. Cultural humility is difficult to accom-
plish unless both individuals or groups are open to working
together. When one party is open and the other is closed due
to pain and resentment, anger and hostility persist and prog-
ress is halted. For this reason, education and cultural humil-
ity training in the workforce and community is important.
Leaders must consider evaluation methods and continuous
improvement in the area of cultural humility within organi-
zations. Guides and instruments to measure and evaluate cul-
tural humility are lacking but necessary.
Strengths
A strength of this concept analysis was the diverse range of
disciplines and contexts covered through the broad search
strategy. Articles represented disciplines from medicine,
nursing, pharmacy, physical therapy, social work, and others.
This approach resulted in a broad and general understanding
of society’s meaning of the term. Additionally, cultural
humility was used in a variety of contexts including the les-
bian, gay, bisexual, and transgender community, battered yet
economically privileged spouses, faculty–student relation-
ships, minority occupational therapist serving patients in a
majority group, nurse–physician relationships, and patient–
physician relationships. Of note, many articles described cul-
tural humility from the standpoint of ethnic and racial
diversity. It was possible the general meaning of cultural
humility was mostly thought of in a narrow light with respect
to ethnic and racial diversity. Last, the diversity inherent in
the research team was deemed a strength to bring a varied
perspective regarding cultural humility.
Limitations
The research team noticed many articles referred to Tervalon
and Murray-García’s (1998) definition of cultural humility;
thus, some of the keywords that consistently arose in relation
to cultural humility such as power imbalance, self-awareness,
reflective process, and lifelong learning were from the repeti-
tion of this sentinel work instead of individual commonalities
and may be overrepresented. On the other hand, the analysis
indicated that this work continues to be reflected today and is
applied in many contexts so it supports understanding of soci-
ety’s current meaning of the term. The research team com-
prised all nurses and this may have led to some similar
viewpoints and limited interpretation as nursing is a histori-
cally oppressed group. Although diverse in some ways, the
research team was limited in diversity in other ways including
age, socioeconomic status, and sexual orientation.
Conclusion
Through white papers, mission and value statements, and
national directives, the need to encourage and value diversity
was evident. This article served to provide an analysis of the
concept of cultural humility with a proposed definition to
attend to the needs of an increasingly connected multicul-
tural society. With a firm understanding of the term, indi-
viduals, health care providers, and communities will be
better equipped to understand and accomplish an inclusive
environment with mutual benefit and optimal care. Realizing
cultural humility is possible when one is open, self-aware,
humble, reflective, and supportive with others.
Acknowledgments
We would like to acknowledge Nathan Poole, instructional designer
at the Johns Hopkins University School of Nursing, for artistic
assistance with figure development.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect
to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, author-
ship, and/or publication of this article.
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