UNDERSTANDING CONFLICT IN SMALL BUSINESSES IN REPUBLIC OF MACEDONIA

Abstract

Design/methodology/approach: The main discussion is designed to analyze the
influence of the level of education of the owner in light of conflict generation in
small businesses. Findings: Results shall indicate the impact of the level of
formal and informal education in the context of conflict generation in small
organizations in Macedonia. Consequently findings focus on variables which
have potentially significant influence and could be considered as some of the
determinants of conflict. Research limitations/implications: Potential limitations
are raised by the size of the sample, as well as the limitations of variables which
could be in further research extended. The research gap related to small business
implications on organizational issues in Macedonia has raised the interest in our
research. Practical implications: Based on the purpose of this paper the
implications could be found in valuable recommendations and considerations
for managing potential conflicts in small businesses, encouraging small business
owners to invest resources in raising their knowledge and education in order to
grow their potential for long term success. Originality/value: Research
contribution could be found in presenting support and original findings. The
analysis augments the existing body of literature in a very important area of
study especially considering the growing interest and presence of small
businesses in the Republic of Macedonia. The questionnaire was distributed
among small business organizations on the whole territory of the Republic of
Macedonia.
Keywords: conflict, conflict management, organizations, small business, formal
education, informal education.