ENHANCEMENT OF THE DESIGNER PERFORMANCE IN OFFICE INTERIOR DESIGN

Abstract

It is also a reality in the literature that the developing and changing conditions have become inevitable for being considered in the area of interior space design and application and being directed towards restructuring works in this regard. In this approach, one of the key concepts is “performance-based design”. It is also being tried to develop models intended for determination of factors affecting the performance of a specific actor, within a certain period, among the works related to the performance. One of the most important actors for interior space design is the designer. In Kleeman’s opinion, designer’s success primarily depends on his/her capability to fulfill accurately and completely the evaluations intended for recognizing the user at the preliminary stage. Because, the success of interior space design, is measured through to what extent it meets the user’s desires and needs. In this context, the purpose of the study has been decided as reviewing the documents used during determination of the user’s desires and needs at the preliminary stage and recommending necessary revisions in order to acquire complete, accurate data. The scope of the study has been limited to only office interior space design projects for the purpose of reaching detailed results. In line with this scope and objective defined, literature and practical application resources have been investigated as the methodology at the first stage in order to determine the documents utilized towards recognition of the user at office design. Afterwards, the entire documents obtained have been examined by comparing in a systematic manner and deficiencies of these documents have been set forth. And at the last stage, some suggestions have been made for elimination of these deficiencies.

Full text

Advances*in*Social*Sciences*Research*Journal*–*Vol.2,*No.1*
Publication*Date:!January!25,!2015!
DOI:10.14738/assrj.21.846!
!
Karaaslan,!T.,!&!Yazicioglu,!D.!A.!(2015).!Enhancement!Of!The!Designer!Performance!In!Office!Interior!Design.!Advances)in)
Social)Sciences)Research)Journal,)2(1),!139Q146.!
!
!
*
Copyright!©!Society!for!Science!and!Education,!United!Kingdom*
139
Enhancement*Of*The*Designer*Performance*In*Office*Interior*
Design*
Tuğba*Karaaslan*
İTÜ!Istanbul!Technical!University!
Interior!Architecture!Department,!IMIAD,!Turkey!!
Dr.*Deniz*Ayşe*Yazıcıoğlu*
!Istanbul!Technical!University!
Interior!Architecture!Department,!Turkey*
!
ABSTRACT!
It* is* also* a* reality* in* the* literature* that* t he* developing* and* changing* conditions* have*
become* inevitable* for* being* considered* in* the* area* of* interior* space* design* and*
application* and* being* directed* towards* restructuring* works* in* this* regard.* * In* this*
approach,*one* of*the* key*concepts* is*“performance?based*design”.*It*is*also*being* tried*
to*develop*models*intended*for*determination*of*factors*affecting*the*performance*of*a*
specific* actor,* within* a* certain* period,* among* the* works* related* to* the* performance.*
One*of*the*most*important*actors*for*interior*space*design*is*the*designer.*In*Kleeman’s*
opinion,*designer’s*success*primarily*depends*on*his/her*capability*to*fulfill*accurately*
and* completely* the* evaluations* intended* for* recognizing* the* user* at* the* preliminary*
stage.*Because,*the*success*of*interior*space*design,*is*measured*through*to*what*extent*
it*meets*the*user’s*desires*and*needs.*In*this*context,*the*purpose*of*the*study*has*been*
decided* as* reviewing* the* documents* used* during* determination*of* the* user’s* desires*
and*needs*at*the*preliminary*stage*and* recommending*necessary*revisions*in*order*to*
acquire*complete,*accurate*data.*The*scope*of*the*study*has*been*limited*to* only*office*
interior*space*design*projects*for*the*purpose*of*reaching*detailed*results.*In* line*with*
this* scope* and* objective* defined,* literature* and* practical* application* resources* have*
been* investigated* as* the* methodology* at* the* first* stage* in* order* to* determine* the*
documents* utilized* towards* recognition* of* the* user* at* office* design.* Afterwards,* the*
entire*documents* obtained*have* been*examined* by*comparing* in*a*systematic*manner*
and* deficiencies* of* these* documents* have* been* set* forth.* And* at* the* last* stage,* some*
suggestions*have*been*made*for*elimination*of*these*deficiencies.**
*
Keywords:*Performance!based!design,!office!interior!design,!clientquestionnaire.!
INTRODUCTION*
It!is!also!a!reality!in!the!literature!that!the!developing!and!changing!conditions!have!become!
inevitable!for!being!considered!in!the!area!of! interior!space!design!and!application!and!being!
directed!towards!restructuring!works!in!this!regard.!!In!this!approach,!one!of!the!key!concepts!
is!“performance<based!design”,!and!in!this!direction!it!is!inevitable!to!be!reconsidered!of!the!
entire!design!process!from!an!integrated!point!of!view![1;!2].!
!
“Performance”!is! a! measurable!phenomenon.! The! realization!of! achievement! of!any! purpose!
according!to!which!criteria,!with!a!performance!at!which!level,!is!as!important!as!reaching!the!
goal.! How! to! increase! the! performance! has! become! one! of! the! basic! subjects! discussed! in!
recent!years!in!both!literature,!and!its!practice!side.!!
!
Among!the!studies!associated!with!the!performance,!it!is!also!being!tried!to!develop!models!for!
determination!of!factors!affecting!the! performance! of!a!specific!actor,!at!a!certain!process! [1;!
2].!

Karaaslan,!T.,!&!Yazicioglu,!D.! A.!(2015).!Enhancement!Of! The!Designer! Performance!In!Office!Interior!Design.! Advances)in)Social) Sciences)Research)
Journal,)2(1),!139Q146.!
!
!
!
URL:*http://dx.doi.org/10.14738/assrj.21.846!
140'
One!of!the!most!important!actors!for!interior!space!design!and!implementation!is!the!designer.!
In!Kleeman’s![3]!opinion,!designer’s!success!primarily!depends!on!his/her!capability!to!fulfill!in!
a!healthy!manner!the!evaluations!intended!for! recognizing! the! user! at! the! preliminary! stage.!
Because,!the!success!of!interior!space!design,!is!measured!through!to!what!extent!it!meets!the!
user’s!needs!and!adequate!time!should!be!allocated!for!the!interviews!conducted!to!determine!
these!needs.!Ching![4]!strongly!emphasizes!the!necessity!of!taking!into!consideration!the!users!
and!action!requirements!in!order!to!understand!the!function!of!the!interior!space!in!a!best!and!
most!accurate!way!and!to!meet!the!necessitites!associated!with!them.!Meanwhile,!Arcan!and!
Evic![4]!state!that!the!combination!of!single!actions!resulting!from!the!requirements!of!the!user!
who!is!the!element!required!to!be!considered!most!in!this!process!forms!the!action!areas,!and!
the!action!areas!form!the!usage!areas!by!coming!together,!after!expressing!that!the!user!is!the!
criterion! of! everything! in! the! design! process.! In! this! context,! they! stress! that! interior! space!
design!is!also!carried!out!via!arrangement!of!appropriate!circulation!areas!of!action!areas!and!
necessary! equipping! elements.! In! other! words,! the! interior! space! is! configured! for! its! user.!
Stephenson! and!Stephenson! [6]! state! in! a! manner! supporting! all! these! thoughts! that! the!
designer! might! have! valuable! ideas! at! the! beginning! point;! however! these! ideas! are! of! no!
importance!in!case!of!being!incompatible!with!the!needs!and!wishes!of!the!user.!!
Due to all these reasons, wishes and needs are identified in consultation with the user at the outset of
the design process. There’re various documents that will assist the designer to make correct
identifications at this stage. Completeness and accuracy of the data acquired from these documents
will substantially enhance the performance of the designer in project-planning process.
PURPOSE*AND*METHODOLOGY*
The!purpose!of!the!study!has!been!decided!to!examine!the!documents!used!for!identification!of!
users’!wishes!and!needs! at!the!preliminary!stage!of! interior! architecture!project!and!to!make!
necessary! suggestions! in! order! to! obtain! complete,! accurate! data! through! these! documents.!
And!the!scope!of!the!study!has!been!limited!to!only!office!interior!space!design!projects!for!the!
purpose! of! reaching! detailed! results.! The! reason! for! preference! of! office! spaces! is! the! time!
spent!at!workplaces! constituting! a! very! significant! part! of! lives! of! many!people![7;!8].!In!the!
first!stage,!the!documents!used!intended!for!determination!of!users’!wishes!and!needsin!office!
interior! space! design! will! be! investigated! as! the! methodology! in! accordance! with! this! scope!
and!aim!defined.!Afterwards,!the!entire!documents!obtained!will!be!examined!by!comparing!in!
a!systematic!manner!and!deficiencies!of!these!documents!have!been!set!forth.!And!in!the!final!
stage!of!the!study,!some!suggestions!will!be!submitted!for!elimination!of!these!deficiencies.!!
!
EXAMINATION*OF*THE*DOCUMENTS*USED*FOR*THE*PURPOSE*OF*DETERMINATION*OF*
USERS’*WISHES*AND*NEEDS*IN*OFFICE*INTERIOR*SPACE*DESIGN*
In!the!first!stage,!literature!and!practical!application!resources!have!been!investigated!in!order!
to!discover!the!documents!used!for!identification!of!users’!wishes!and!need!in!office!interior!
space! design.! As! a! result! of! these! studies! conducted,! a! total! of! 288! questions! have! been!
acquired!from! 21!different!resources![9;!10;! 11;!12;!13;!14;!15;! 16;!17;!18;!19;!20;!21;!22;!23;!
24;! 25;! 26;! 27;! 28;! 29].! Later,! these! aforementioned! 288! questions! have! been! examined! in! a!
comparative!manner!and!they!have!been!reduced!to!a!total!of!92!questions!by!eliminating!the!
ones!showing!similarity.!Meanwhile,!in!the!last!stage!these!92!questions!have!been!divided!into!
two!basic!groups!depending!on!the!nature!of!answers!to!be!received.!These!are:!
!
Questions!intended!for!identification!of!user!opinions!regarding!existing! office! interior! space!
design! (Table! 1),!Questions! intended! for! identification! of! user! wishes! and! needs! related! to!
office!interior!space!design!to!be!done!soon!(Table!2).!

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Advances!in!Social!Sciences!Research!Journal!(ASSRJ)!
Vol.!2,!Issue!1,!Jan!<!2015!
Copyright!©!Society!for!Science!and!Education,!United!Kingdom*
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Table 2. Questions intended for identification of user wishes and needs related to office interior
space design to be donesoon
Ques tions [9] [10] [11] [12] [13] [14] [15] [16] [17] [18] [19] [20] [21] [22] [23] [24] [25] [26] [27] [28] [29]
Are there areas for employees to socialize and rest? X
How e asily d oes you r office int ernal arrang ement meet
the changes that will occur in needs?
X
Are you pleased with the environmental factors of your
office?
X X X X
How s atis fied are you with t he op port unitie s of y our
office?
X X X X
How s atis fied are you with t echn ologic al facilities of
your office?
X X X X X
How p lease d are you with t he no ise in the areas linked to
the office?
X X X X
Doe s yo ur floo ring make n oise in a mann er th at will affec t
your concentration during daily circulation in the office?
X
Hav e the mate rial an d co lor s elect ion o f the flo oring use d
in you r of fice b een us ed effe ctiv ely in s ep arat ion of
certain departments, private/public areas and circulation
paths?
X
Are areas available in your office for working in a
concentrated manner?
X
How s atis fied are you with d esign and aes thet ic criteria
of your office?
X X X X X X X X X
Has suspe nded ceiling app licat ion been made in yo ur
office?
X
Do y ou h ave a dequ ate p rivacy in yo ur pe rson al work
space?
X X
Can yo u c us to mize yo ur work sp ace ? X
Can yo u r e-ar rang e y ou r o ffice furn itu re w hen ne ces s ary ? X X X
What is the distance between the walls or furniture and
your workspace?
X
Are there suitable equipments and areas in sufficient
number needed for the teamwork in your office?
X
What is the number and sizes of meeting rooms in your
office?
XX
Is t he lay out o f the meeting s pac es in your o ffice
appropriate?
X
Do t he meet ing s pace s ha ve n eces sary too ls an d
technology in your office?
X
Is y our wo rks pac e far from kitch en/co ffee area in yo ur
office?
X
Is y our wo rks pac e far from main circu lation area in you r
office?
X
Do y ou h esita te to ta lk in common a reas where
copiers/printers are presen t in your office?
X
Is y our wo rks pac e far from meetin g rooms in you r office? X
Is t here s ufficien t area in your p erso nal works pace for
mee t in g s/ t a lks i n y ou r o ffi ce ?
X X X
Are the layout of kitchen/coffee spaces appropriate in
your office?
X X
Which furniture do you share with your other
workmat es? X
If yo u us e cop ie r/print er, where is it located? X X
Has you r office g ot a ny au tomat ion sys tem? X
Has you r office g ot a lig htin g con trol o r sha ding sys tem? X
Are the doors and windows enough? X
Is y our company pub lic ized thro ugh v isual e le me nts at
rece ption side?
X
Do v isua l elements and acce ss ories in yo ur office reflec t
the style of your company?
X
What do you think, have appropriate furniture and
ambience been des igned in the present arrangement for
participants to communicate with each other?
X
Has any des ign been ma de intend ed fo r gainin g
int ero ffice sp ace ?
X
Is t here a sufficien t nu mb er of to ile ts for the u se o f sta ff
in you r of fice? Are th ey s ep arat ely for w omen and men?
X
Is t here a ny to ile t clos e to t he meeting or confe rence
roo m?
X
What are the sizes of closed and open office
works pac es ?
X
References
!

Karaaslan,!T.,!&!Yazicioglu,!D.! A.!(2015).!Enhancement!Of! The!Designer! Performance!In!Office!Interior!Design.! Advances)in)Social) Sciences)Research)
Journal,)2(1),!139Q146.!
!
!
!
URL:*http://dx.doi.org/10.14738/assrj.21.846!
142'
Table 1. Questions intended for identification of user opinions regarding existing office interior
space design
Ques tions [9] [10] [11] [12] [13] [14] [15] [17] [18] [19] [20] [21] [22] [23] [25] [26] [27] [28] [29]
What are the main busines s activities of your company? X X X
What is the size/volume of your company? X X
What is the level of recognition of your comp any? X
Who are your ty pical cust omers? X
Who are your rivals in the market ? X
What is your budget? X X X X
What is the expected start date of t he p roject ? X
What is the time allocat ed for t he des ign and building p roces s? X X X X
What is the monthly rent or monet ary value of the project area? X
What is the monetary value of neighboring areas? X
What is the age of the building? X
Who is the primary decision maker during the p roject p eriod? X X
What is the scope of t he p roject ? X X
What is the tot al area? X
Which qualifications are needed in t he des ign team? X X X
What are your preferences about design styles and color? X X X X X X X
What are your preferences in terms of office furniture? X X
Do you w ant structural change? X X
Is there any rule for making s tructural change? X
What kind of spaces do you need in terms of functionality/siz e? X X X X X X X X X
How a worksp ace do y ou need? X X X X X X X X
What is the circulation density in the office? X
Do you have any p ersonal preference related to t he des ign? X X X
Do you w ant to increase t rans parency in the office? X
How effective is the office aes thetics and design on t he
personnel satisfaction?
X
Are there peop le who're working from home in y our office? X
At what int erval and in what way do you use your office? X X
Which environmental condition is the most imp ortant factor in
performing your work?
X X
Which office dy namics is the most imp ortant factor in
performing your work?
X
Which office op portunities have the most import ant effect on
performing your job?
X
Which technological fact ors have the most important effect on
performing your job?
X
Which one has the most important effect on performing y our
job?
X
If you're using your worksp ace for meetings and interviews,
what is the maximum number of p eople in these act ivit ies?
X
To what extent y our meet ings necessitate visual and acoustic
confidentialit y?
X
How often do y ou make meetings in the rooms outside the
worksp ace?
X X
Which area do y ou prefer for a joint work in the office? X X
What are the preferences of the institution for informal meeting
areas?
X
What are the preferences of the institution for formal meeting
rooms?
X
What visual/audial confidentiality level should be in t he office? X X X X
What are the distracting fact ors in your worksp ace? X X X
Which sharing reduces your p roduct ivit y? X
What are the first three choices of the institution t o improve the
collaborat ive work environment in the office?
X
What are the first three choices of the institution t o enhance t he
learning environment in the office?
X
Do you make teamwork with ot her emp loyees? How long w as
your last t eamwork?
X
What should be the distance between you and other p eop le
worked together?
X
Which sizes and propert ies of s torage areas do you need? X X
What are the office supplies that y ou use most? X
How many of t he files, which you have p roduced or got from
somewhere else, do you keep?
X
How long do your works remain in your worksp ace? X
How do the works to be done reach y our desk? X
Do you s hare files with another employ ee? X
How often do y ou use reference material? X
Are there large graphical mat erials exhibited in your worksp ace? X
Do you us e p inboard, flip chart etc. for working? X X
What kind of artificial lighting is needed in the general sp ace and
private worksp aces ?
XXX
References

!
!
!
Advances!in!Social!Sciences!Research!Journal!(ASSRJ)!
Vol.!2,!Issue!1,!Jan!<!2015!
Copyright!©!Society!for!Science!and!Education,!United!Kingdom*
143!
When!the!questions!for!finding!out!the!users’!views!regarding!the!existing!office!interior!space!
design! in! Table! 1! are! evaluated,! it! has! been! seen! that! they’re! 37! in! total;! however! their!
numerical! distributions! differed! in! each! document.! For! example;! evaluations! are! made! for!
determination!of!user!!
!
views!related!to!existing!office!interior!space!design!on!the!basis!of!11!questions!by!Hua![16],!6!
questions!by!Hameed!and!Amjas![12],!and!only!1!question!by!Gensler![9].!In!other!words,!it!has!
been! discovered! that! there’s! an! embodiment! intended! for! acquisition! of! information! at!
different!levels!and!nature!from!these!documents!used!for!same!purpose.!
!
When! the! questions! intended! for! identification! of! user! wishes! and! needs! related! to! office!
interior!space!design!to!be!done!soon!in!Table!2!are!evaluated,!it!has!been!seen!that!these!are!
55!in!total,!however!their!numerical!distribution!differed!in!each!document!just!like!in!Table!1.!
For! example,! evaluations! are! made! for! determination! of! user! views! related! to! office! interior!
space!design!to!be!donesoon!on!the!basis! of! 6! questions! by! Spencer![10],!3!questions!by!Lee!
and! Brand! [14]!and! only! 1! question! by! Wilkinson,! et.al.! [18].! In! other! words,! it! has! been!
discovered! that! there’s! an! embodiment! intended! for! acquisition! of! information! at! different!
levels! and! nature! from! these! documents! used! for! same! purpose! also! in! Table! 2! just! like! in!
Table!1.!
!
Additionally,! when! the! data! in! Table! 1! and! Table! 2! are! analyzed,! it! has! been! seen! that! no!
problem!has!been!identified!for!learning!whether!there’re!users!(handicapped,!etc.)!requiring!
specific! design! or! ergonomic! features! of! the! users.! However,! project! planning! of! all!
components!belonging!to!the!space!in!compliance!with!the! user’s! competencies! and! physical!
feature!is!the!most!fundamental!necessity!in!terms!of!success!of!the!design.!!
!
When!the!whole!data!acquired!under!the!study!is!examined,!it!is!seen!that!the!questions!were!
92! in! total! towards! determining! the! users’! views! on! existing! and! futureoffice! interior! space!
design!(Table!1,!Table!2).!However,!it!has!been!ascertained!that!even!Fmlink![17],!who!has!the!
most!evaluation!questions,!used!only!22!of!them.! In! other! words,! 70! different! questions! that!
will!help!to!define!the! user’s!wishes!and!needs!are!neglected!even!in!the!resource!that!allows!
for!gathering!the!most!comprehensive!data.!!
!
When! 92! questions! listed! in! Table! 1! and! Table! 2! are! analyzed,! most! of! them! have! been!
observed!to!be! in!the!nature! of!hampering!to!get! clear!and!correct!answers.!For!example;!the!
answer! to! be! given! for! the! color! by! the! user! to! the! question! of! “What! are! your! preferences!
about!design!styles!and!color?!is! probably! going! to! be!gray,!dark!blue,!caramel!etc.!However,!
the!possibility!of!sameness!is!very!low!for!the!definitions!such!as!light!gray!or!dark!blue!meant!
by! the! user! and! the! color! tones! corresponding! these! names! in! the! mind! of! the! designer.! A!
mistake!to! be! done! here,! may! cause! the! occurrence!of!undesirable!consequences! in! terms! of!
user!pleasure.!In! other! words,!there’s!no!embodiment! to!provide!language!unity!between! the!
user!and!the!designer!in!existing!documents.!!
!
When!the!questions!in!Table!1!and!Table!2!are!examined,!it!has!been!observed!that!there’re!not!
any! problems! towards! cultural! implications.! However,! the! workplace! has! its! social,! cultural!
and! psychological! implications;! furniture! designers! need!to!be! aware! of! these! consequences.!
For!example,!Europeans!generally!prefer!products!to!be!long<lasting!and!appreciate!a!sense!of!
history,!whereas!countries!such!as!Japan!are!more!interested!in!the!disposable!and!replaceable!
[30].!Also,! in! France! culture! dictates! one! should! not!work!with! one’s! back! towards! someone!
entering!through!the!door![31;!32].!
!

Karaaslan,!T.,!&!Yazicioglu,!D.! A.!(2015).!Enhancement!Of! The!Designer! Performance!In!Office!Interior!Design.! Advances)in)Social) Sciences)Research)
Journal,)2(1),!139Q146.!
!
!
!
URL:*http://dx.doi.org/10.14738/assrj.21.846!
144'
When! the! questions! in! Table! 1! and! Table! 2! are! analyzed,! it! is! seen! that! there’s! not! a! clear!
problem!intended!for!identifying!the!work!flow!process!of!the!company!that!will!use!the!office.!
However,! Morrow! et.! Al.! [33]! emphasizes! that! one! of! the! most! important! criteria! in! office!
interior! space! design! is! the! identification! of! the! firm’s! workflow! process! at! the! preliminary!
stage.! Elsbach! and! Bechky! [34]! and!Hua! et.! al.! [35]! state! that! imperfect! knowledge! on! this!
subject!will!create!trouble!in!respect!of!the!compatibility!of!the!business!with!physical!working!
areas!in!new!office!design,!and!so!this!will!considerably!affect!the!performance!of!employees.!!
!
It! is! impossible! to! identify! user! wishes! and! needs! at! sufficient! levels! and! correctly! through!
present!documents!due!to!all!these! incompleteness! determined.! Therefore,! some!suggestions!
will!be!made!for!the!elimination!of!this!incompleteness!at!the!next!stage!of!the!study.!!
RECOMMENDATIONS*FOR*IDENTIFICATION*OF*USER*WISHES*AND*NEEDS*AT*A*
SUFFICENT*LEVEL*AND*CORRECTLY*IN*OFFICE*INTERIOR*SPACE*DESIGN*
It!is!recommended!to!use!the!entire!92!different!questions!listed!in!Table!1!and!Table!2,!when!
composing! new! documents! that! will! enable! the! identification! of! user! wishes! and! needs! at! a!
sufficient!level!and!correctly!in!office!interior!space!design.!!
!
It! is! recommended! to! define! questions! towards! learning! the! users’! ergonomic! features! or!
whether! there! is! users! (handicapped,! etc)! requiring! specific! design! in! the! documents! to! be!
created!newly.!The!question!of!“What!are!the!anthropometric!dimensions!of!the!users”!which!
is! going! to! be! one! of! the! most! important! among! these! questions,! should! be! described! in! an!
attribute!that!can!be!answered!by! considering! the! action!groups!and!the!action!to!be! carried!
out!in!the!space.!In!other!words,!documents!must!contain!which!anthropometric!dimensions!
are!required!to!be!taken!for!which!actions.!!
!
It!is!recommended!to!structure!the!questions!in!new!documents!in!a!nature!to!ensure!getting!
clear!and!correct!answers.! As!in!the!color!example! given! above,!it!must!be! allowed! to!choose!
among! a! color! chart! instead! of! saying! the! tone! and! name! of! the! color! by! the! user! when!
answering!the!question!of!“What!are!your!preferences!about!design!styles!and!color?!
!
It!is!recommended!to!create!questions!towards!identification!of!cultural!characteristics!of!firm!
employees!in!new!documents.!The!criteria!such!as!age,!gender,!social!status!must!be!taken!into!
consideration!when! determining!the!cultural!characteristics.!Because! the!wishes!and!needs!of!
individuals!having!same!culture!differ!depending!on!the!criteria!like!age,!gender.!
!
It!is!recommended!to!compose!questions!intended!for!identification!of!workflow!process!of!the!
company!which!are! not!available!in!existing!documents! but!significantly!affecting!the! success!
of!office!interior!space!design.!The!questions!should!be!created!precisely!towards!identification!
of!the!system/systems!used!in! document! management! by! the! company! in! order! to! carry! out!
faultlessly!the!workflow!process,!the!participants!taken!part! in! realization! of! each! action,!the!
action! groups! and! the! action! of! every! step! of! the! workflow! process! when! identifying! these!
questions.!!
!
Each!of!these!recommendations!made!within!scope!of!the!study!intended! for!improvement!of!
the!documents,!are!in!the!nature!of!separate!scientific!studies.!The! conclusions!to!be!acquired!
from!these!scientific!studies!will!allow! for! correctly! and! precisely! structuring! the! documents!
that!will!be!created!soon.!!
RESULTS*
It! would! be! possible! to! determine! user! wishes! and! needs! regarding! office! interior! space!
designs!in!a! more!correct!way!through! the!use!of!documents!to! be!composed!in!line! with!the!

!
!
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References*
J:K!!L%MN'N,O-28!P6"6!37<:G46!"&!"&%-@?*'%-!"II/,%'0!,&!9FI/,$(F(&?!,A!D*?'0(&!P()*E&!Q(/A,/F%&'(!9&!R(/F)!,A!
Q)@'0,;+,'*%-!C)(/!.(S2*/(F(&?)!9&!R2/T(@8!!"#$%&'()*%)+,&*$-)+&*'%&'().'('$/&0)1,2/%$-8!5,-6!U8!V,6!:8!7<:G8!
II6!:WX;:YU6!
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_,#(-8!34)5/,6')#')7$89:)7;%'<*:*)=,%>/'(*?)@A)BC-D-)E)3)BF*:)@G3GHIJK)=D-<D/)#')=,%>/')L'/F'M*?)!%F$/$4)
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J=K!!"/'%&8!B6b6!%&#!B$'*8!b6!3:XX746!L*:$/*)J$($/9:$)7$F-$Q9:)3PR*%$)R*->*(*)S$-9Q:$-$/98!eT*!T!L%@N&($*8!e)?%&\2-6!
JUK!! +?(I0(&),&8!f6!%&#!+?(I0(&),&8!g6!3:XU<46!T%<'/*,/)I'(*>%8!+?2#*,!Z,,T)8!g,&#,&6!
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P(I/*$%?*,&8!B&$*/,&F(&?!%&#!Z(0%$*,/8!5,-6!7G8!V,6U8!II6UX:;W776!
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J:=K5(*?'08!16"68!d0%/-()8!D6B68!b%/-(@8!D6_616!%&#!V(H)0%F8!h6.6!37<<W46!"!_,#(-!,A!+%?*)A%'?*,&!a*?0!^I(&;Q-%&!
^AA*'(!d,&#*?*,&)]!d^QB!b*(-#!b*&#*&E)8!1,2/%$-),U)B%#*/,%:'%<$-)5(C&0,-,>C8!5,-6!7W8!V,6`8!II6Y6!
J:UKf2%8!L637<:<46!"!_,#(-!,A!a,/TI-%'(!B&$*/,&F(&?!+%?*)A%'?*,&8!d,--%\,/%?*,&!BcI(/*(&'(8!"&#!Q(/'(*$(#!
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