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The Importance of Communication in the Workplace
Abstract
Communication skills are consistently one of the most valued skill sets sought by employers. Unfortunately, due to the technical nature inherent to the engineering discipline, and often the hobbies that accompany individuals within the profession, the development of communication skills is often overlooked. The ability of an engineer to effectively communicate in the workplace manifests itself in numerous ways. This may be in communicating research progress or objectives, effectively supporting your company's product or service to a client, or in client and peer training. With developed communication skills, engineers will see increased career opportunities and foster personal growth. A variety of means to improve your communication skills can be reached through a number of exciting opportunities that will pay dividends to both you and your employer.
... and processes (Choren, 2015;Lee, 2023Lee, , 2024Lee-Cheng, 2021). Together, these communication skills allow engineers to articulate thoughts and intentions clearly and persuasively, enabling them to present their ideas, solutions, and project outcomes in a comprehensible manner, fostering effective collaboration and successful project development and implementation. ...
... However, few studies explore CT's impact on oral presentations and report writing. Both speaking and writing skills are commonly used in engineering academic and professional settings and are critical in the engineering field for communication success (Choren, 2015;Riemer, 2007). Previous studies related to CT in engineering courses often discussed the challenges and merits of integrating language teaching into the teaching of engineering syllabus in a school-specific and authentic engineering classroom setting (e.g. ...
Speaking and writing skills are essential communication skills for engineering students to excel in academic classrooms and professional workplaces. This study examines the effects of co-teaching (CT) on engineering students’ learning outcomes in oral presentations and report-writing skills and students’ perceptions of their learning experience in a CT classroom, as compared to the traditional solo-teaching methods. A mixed method approach was employed, combining a true experimental design with pre-and post-tests, reflection papers, and a focus group discussion. Seventy-eight engineering students were randomly selected into three treatment and one control groups: 1) CT group (n = 20), 2) Engineering instructor (EI)-led (n = 21) group, 3) Communication skills instructor (CI)-led group (n = 22) and 4) Control group (n = 15). The results showed that CT provided a positive learning experience for engineering students, though it did not show any significant effect on speaking. Nonetheless, the CT method significantly outperformed the EI method in writing. Participants perceived CT positively in enhancing their learning experiences in promoting engagement in learning, reinforcing language awareness for specific purposes, and enhancing metalanguage use. In this way, this study offers insights into CT as a pedagogical tool for speaking and writing in an engineering context.
... Research literature abounds with the importance of communication in the workplace. Choren [23] suggests that communication skills have been directly linked to increased career opportunities and personal growth, and is also a factor that is highly valued by employers. Skills such as translation, clarity, negotiation, and listening have all been regarded as vital for effectiveness in the workplace [24] . ...
... They feel trusted on how the way they do their jobs; on assigning them with bigger responsibility and even on involving them with important matters in the organization. They reiterated that trusting is a good management practice that must be sustained by the (Choren, 2015). ...
... The four pillars of communication i.e. listening, speaking, reading and writing can be based and well-constructed if there is a strong communication between the teacher and the learners [Lunenburg (2010); Nwogbaga, Nwankwo, and Onwa (2015); Richmond and McCroskey (2012)]. Diloyan (2017) writes that the development of communication can directly influence an educator's style and teaching approach. ...
p>Language forms the medium of communication through verbal and nonverbal means which help to develop understanding. The communication and pedagogy are part and parcel of each other as well as the teaching process. The aims of teaching could not be achieved without better communication between teacher and students. The present study was thus planned to analyze the effect of PEELI (Punjab Education and English Language Initiative) training on communication skills of primary school teachers. The findings showed that the educators recruited in 2017 and 2018 have found PEELI interesting and innovative. Listening, speaking, reading and writing are the four dimensions of communication. PEELI training has assisted them in enhancing speaking and writing skills of learners. However, they feel difficulty in developing and interacting learners in listening and reading. They look for more modules and sessions to be organized to cover all the four aspects of communication to develop better interaction with learners. It is recommended to overcome the drawbacks in future training policies thus to bridge the communication gaps between teachers and students of primary schools.</p
... The problem is insufficient attention paid to teaching professional communication in existing LSP curricula [12]. Most often, it is the technical nature of engineering (regarded as emotionally neutral) to blame for neglecting communication skills [13]. Therefore, professional interaction in engineering practice continues to be wrongfully viewed as emotion-free, which results in a widening gap between the skill set required by the engineer [14,15] and the existing ones. ...
The article discusses the potential of professional discourses for teaching LSP to Russian-speaking students. Quite recently, considerable attention has been paid to specialist discourse as a methodological resource for understanding students’ needs. By analyzing professional communication through legal and engineering discourses, the article shows how LSP curriculum should be designed. We started with an overview of legal and engineering discourses with special emphasis on interacting discourse mode that is inherent in the oral forms of the considered discourse types. At the next stage, the genres and related text types that use interacting discourse mode were described. A special focus of the study was on how interacting discourse mode regulates spoken communication in the contexts of giving legal advice and delivering research results to public. Based on the data obtained, we could reconsider the skill sets required for providing legal assistance and delivering research results using prosodic means. This paper shows that discourse profiles of legal and engineering specialists can be viewed as a reference point for designing LSP courses. The findings of the study have important implications for other languages, professional contexts, and aspects of language use.
This study aims to examine the influence of interpersonal relationships and leadership on employee retention, with work motivation as a mediating variable. Data were collected from 100 employees in the banking sector in Tulang Bawang Barat regency through Google Forms. The measurement method used was Structural Equation Modelling-Partial Least Square (SEM-PLS) using SmartPLS application. The findings of the study show that interpersonal relationships and leadership influence employee retention. In term of direct effects, interpersonal relationships significantly impact employee retention, whilst leadership showed an insignificant influence on employee retention. The output of the mediation analysis showed that work motivation significantly mediates the influence between interpersonal relationships and employee retention, whereas it showed an insignificant relationship between leadership and employee retention. As a recommendation, an open communication system should be implemented through weekly or monthly meeting involving all employees, where they are encouraged to express their opinions openly. Furthermore, the existing code of ethics need to be enforced, shared, and upheld through a system of sanctions for violations. Additionally, a formal support for the employees should be provided by recruiting an in-house counsellor. This study fills a gap in the literature, as no similar research has been conducted in banking sector located in a regency area. Moreover, it offers practical value to the industry in enhancing efforts to retain employee.
This research study investigates the social and communication skills of adolescents in West Bengal, India, examining various demographic factors' influence. Using a descriptive survey research method, 402 samples were collected through simple random sampling from diverse districts. The study's objectives encompass gender disparities, linguistic influences, medium of instruction impact, habitat-based disparities, correlation between skills, and predictive relationships. Hypotheses were formulated and tested, including the absence of significant differences based on gender, mother tongue, medium of instruction, and habitat in communication and social skills. Results revealed notable variations based on mother tongue and medium of instruction, highlighting the nuanced nature of skill development. Correlation analysis indicated a significant positive relationship between communication and social skills, with social skills predicting communication abilities among adolescents. This study contributes valuable insights into factors shaping adolescent skills in an academic context.
This chapter shows how mindfulness practices (such as meditation and focused breathing exercises) benefit leaders and employees, by increasing self-awareness, reducing stress, and improving emotional regulation—leading to more authentic decision-making and effective communication, even in challenging situations. Diverse leadership groups, including youth, indigenous elders, and LGBTQ+, are viewed through the lens of mindfulness and authentic leadership.
Combining mindfulness and authentic leadership can benefit middle managers by enhancing decision-making, response to challenges, and sustainable leadership. Mindfulness training improves emotional regulation, while authentic leadership increases job satisfaction.
However, mindfulness and authentic leadership are not one-size-fits-all solutions, so training should be tailored to develop these skills for management.
The relevance of youth leadership in community decision-making has been debated, with research emphasizing the need for youth to actively contribute to their communities. Although limited empirical evidence exists in this area, studies suggest youth develop essential skills and contribute positively through partnerships with adults. Efforts should be made to tap into the leadership potential of youth, promoting their involvement in community programs and capitalizing on their valuable assets.
The leadership styles of global business leaders Jack Dorsey, Elon Musk, and Pete Thiel evolved over time, reflecting their core values and priorities. Their strategies and business models demonstrate an expression of their authentic leadership, shaped by unique perspectives and experiences. LGBTQ+ issues, political philosophy, and societal impact are significant considerations in their leadership journeys. A case study of a young man learning to express his more tender emotions sheds another light on individual growth.
The article focuses on characteristics of interactive tasks in foreign language education in general and their application in online teaching English to university engineering majors. The key concept that underlies a variety of communicative and collaborative tasks widely described by researchers is interaction. Educators regard interaction as one of the basic prerequisites for learning and development. People acquire knowledge, enhance their cognitive, metacognitive, and social skills and thus grow as agents and personalities through interacting with the world and others. In foreign language education interactive tasks have always been used as an essential tool for developing learners` communicative competence, being the main goal and simultaneously one of the 21st century soft skills. Nowadays, interaction in teaching and learning also occurs through computers. The authors explore the potential and peculiarities of online interactive tasks analyzing related literature and one English language online course intended for engineering majors. The target tasks in the course under analysis are classified in accordance with the instructional design strategies of interaction. The practical study also includes an analysis of the engineering students` answers to questionnaires conducted by the authors. The survey revealed a limited range of interactive tasks in the course aimed at engineering majors. The conclusion is that university foreign language teachers need to create and incorporate into related online courses more tasks based on human-to-human interaction which could promote the realization of the task teaching and learning potentials in this context.KeywordsForeign language educationEngineering studentsOnline interactive tasks
Buku ini merupakan monograf hasil penelitian tentang komunikasi efektif siswa dalam hubungannya dengan hasil belajar. Pada buku monograf ini dikaji komunikasi efektif siswa dengan meneliti variabel-variabel komunikasi interpersonal berdasarkan hukum komunikasi pola REACH. Analisis data dilakukan menggunakan analisis jalur. Penulis menemukan bahwa aspek penting yang perlu dimiliki siswa dalam belajar adalah memberikan perhatian penuh pada guru dan menjadi pendengar yang baik sebagai bentuk penghormatan (respect) dalam berkomunikasi.
Engineering students are often taught English and communication skills to help them become employable. But the syllabus is often decided by the institute or teachers with negligible inputs from the students. With this study the authors have attempted to decode the areas of lacuna in communication skills of engineering students in a premier institution of India. This paper aims to understand the needs of the engineering students with reference to listening, speaking, reading, writing, vocabulary and grammar skills. It also suggests solutions to devise teaching-learning methods according to the needs of the students.
Recent studies suggest that a series of contextually appropriate and effective communication training package is demanded by the employers and HR practitioners in the job market. However, the ways to design an effective, comprehensive and sustainable communication development program for the business executives have rarely been explored in the extant literature. This paper introduces the concept of a total communication package (TCP) that can help design a better communication development program for the business executives. This qualitative research uses the interview findings from 20 top executives from the banking and telecommunication sectors in Bangladesh to unpack the concept of TCP for the HR practitioners.
Abstract
The firm's effective alignment of Information Communication Technology (ICT) capabilities with the SME's business process to achieve agile communication strategies will distinguish profitable and failing firms in this global market milieu. The paper examined SMEs' communication strategies in South Africa and Nigeria by evaluating their ability to align business and IT to promote innovation and competitive edge in their operations. Quantitative data from 230 SMEs in Nigeria and South Africa were presented. The findings indicated that the business manager's knowledge of IT understanding is limited (= .29), the effectiveness of IT and business liaison and cooperation (= .30), and the dynamic of IT-based decision-making (= .33), and the SME's knowledge sharing experiences through organization learning (=-.07). These findings showed a lack of communication effectiveness due to the inability to align ICT capabilities with the SME's communications strategies. Similarly, an inverse correlation between communication and ICT infrastructure (-.26); between communication and skill (-.32); between communication and business and IT governance (-.71); between communication and ICT value that the SMEs derived from their use of information communication technology (-.78) due to lack of business and IT alignment. The paper recommends that SMEs must not rely on the acquisition of ICT infrastructure but must ensure its integration with their business processes.
This chapter looks at the current communicative needs of a modern engineer engaged in professional intercultural communication. To describe professional context, the analysis of the present-day engineering discourse was conducted. It was found that spoken communication is gaining more momentum in engineering practice. Therefore, more focus in language teaching should be placed on prosody skills. Since L2 prosody practicing has long been beyond the scope of ESP curriculum, it is hypothesized that a tailor-made teaching solution is called for. The prosodic profile of an engineering specialist served as a reference point for selecting content to teach prosody. In a verifying experiment, post-teaching scores of 80 Russian engineering students were assessed. The study reveals a correlation between the implemented teaching practice and the raise of students' L2 prosody skills and the effectiveness of the suggested instructional treatment. The methods discussed have implications for other professional contexts and aspects of language use.
Right after signing on the dotted line for your first full-time engineering job, you might have a mixture of diverse feelings, including enthusiasm, happiness, pride, humility, and/or anxiety. You have just graduated and worked hard for years to prepare yourself for the next stage of your life, and you are now a professional engineer-congratulations!
Manpower Group", 2013 Talent shortage survey research results
- H Zeng