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PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 1
PM WORLD TODAY – FEATURED PAPER – SEPTEMBER 2011
Post Disaster Engineering & Construction Program and
Project Management
By Bob Prieto & Charles (Al) Whitaker
The post-disaster environment changes both engineering and construction
requirements as well as the framework within which it is undertaken. These changes
drive post-disaster program and project managers to address different considerations
than those encountered on a more traditional global scale program while simultaneously
dealing with the added constraints imposed by an evolving logistical situation.
Previously in, “Personal Perspective: Program Management and Events of Scale” (PM
World Today; July, 2008) the focus was on programmatic features common in the
preparation and planning to resist, respond and recover from so-called events of scale.
This paper looks more deeply at how the engineering and construction model changes
post disaster and how various logistics affecting activities are modified from those
employed on global scale programs undertaken in a non disaster environment.
Types of Disasters
Before jumping directly into the post disaster environment it is worth spending a minute
to understand the range of disasters that engineering and construction program and
project managers are likely to be called to engage in. We have tried to characterize
these simply as those with a broader scale (both natural and human caused) and those
that are more discrete in nature. The later however may have consequences as severe
as the broader scale disasters depending on the facility involved. We have specifically
included so called “Natech” disasters or naturally induced technological failures. The
most recent example of such a Natech disaster is at Fukashima.
Broader Scale Disasters
– Human
War, civil strife, terrorism
– Natural
Regional – wind, water, earthquake, geological
Discrete Disasters (Specific facility)
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 2
– Human – terrorism, explosion, fire
– Natural – tornado, fire
– Natech - naturally induced, technological failure
Each of these disasters moves through three phases but in this paper we will focus only
on the later two.
Resist (pre-disaster)
Response
Recover and reconstruct
– Enhance resiliency for each phase
Simplified Engineering & Construction Project Model
In order to understand how the engineering and construction project model changes
post-disaster it is first necessary to construct a simplified model for the non-disaster
scenario. Such a simplified model is reflected in the following figure and includes a set
of project inputs which are transformed at a project site, within a well defined
framework, to deliver the desired project outputs. Framework elements include:
- Business framework
- Project environment and setting
- Social and stakeholder framework
- Economic and political frameworks
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 3
In the non-disaster scenario project inputs simplistically include:
- Labor
- Materials
- Equipment
Outputs from the engineering and construction process include not only the completed
project but also a significant amount of construction waste (25% of construction inputs).
Turning now to each of the framework elements in which construction typically occurs,
we can define the prime components comprising each element in a “simplified” non-
disaster construction setting. These will include business framework components such
as the contract, risk factors, the facility owner, and various labor organizations and
associated labor agreements that may exist.
Project environment and setting components of this framework element will include
project site factors, geography, climate, existing regional infrastructure, available
records and documentation and applicable codes and standards. The social and
stakeholder framework element will include components such as existing organized
stakeholders, local and regional demographics, a range of cultural or religious factors to
be considered and hopefully well established ownership rights.
Finally the economic and political framework element will include components related to
a well established rule of law, clear regulations, the required well-defined financial
institutions as well as other institutions taken for granted in everyday commercial
activities and a well defined and efficiently structured approach to project funding.
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 4
Site based factors further constrain how project inputs are transformed into the desired
project outputs within this constraining and defining framework. The transformation
process is also enabled through a set of required site services, the esprit de corps built
among the project team and the know how the contractor and his management and
technical experts bring to bear.
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 5
How the Engineering and Construction Project Model Changes Post-Disaster
Disasters change each element of this model and as we will see later on activities
normally undertaken are modified by post-disaster logistics constraints as well as
modify post-disaster logistics themselves. Let’s look now at each element of the
simplified model described above and how it is modified post disaster starting with
project inputs themselves.
Each of the basic inputs from our simplified model (labor, materials, equipment) is
modified post-disaster and several new input considerations become significant. These
modified and new input factors include:
Labor
• New management skills
• Skilled labor requirements changed/expanded
• Large unskilled labor pool mobilization
• Labor sourcing (Global or select nationals)
Materials
• Material requirements and sequencing changed
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 6
• Quantities disrupted supply chains
• Challenging logistics
Equipment
• Sourcing
• Maintenance during construction
• Trained operators
Knowledge of Post-Disaster Construction
Subcontractor Finance
Non-Process Infrastructure
• Traditional housing, provision, and utility services disrupted or inadequate
• Logistic facilities disrupted or inadequate
Modified Safety Practices for Post-Disaster Environment
• Unknown conditions
• Specialized craft training
• Changed work sequences
Stronger Management Systems Role
• Commercial transactions
• Labor documentation and payroll
• Augmented work face planning and management
Similarly the various framework elements are subject to modified or added components
which act to shape post disaster project management in ways not encountered in non-
disaster scenarios. Let’s look at each of the framework elements in turn and how the
various components are modified post-disaster.
Disaster Changes Business Framework
Disaster changes the business framework, introducing new factors into basic
construction contract considerations, significantly altering risk frameworks that the
program or project team may experience, creating new de facto owner groups different
than those the engineering and construction team and broader community may be used
to engaging with, and creating new challenges with various labor organizations.
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 7
Specific modifications to the “simplified” model may include:
Contract
• Scope includes more unknowns and potentially evolving requirements
• Schedule based on potential continuing risk events, degraded labor productivity,
uncertain supply chains, and evolving approval frameworks
• Budgets based on uncertain labor, equipment, and material costs accounting for
competition for constrained resources
• Quality standards must consider risks and intended usage and duration
Risk Framework
• Significantly changed risk profile must be reflected in terms and conditions
Owners
• External funding agencies may assume de facto owner’s role
Labor Organizations and Agreements
• Existing agreements may create barriers to recovery
• Potential for labor strife as external workforce mobilized
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 8
Disaster Changes Project and Environmental Setting Framework
Disasters, in particular broader scale disasters, fundamentally alter the project and
environmental setting. Site access will be constrained in new and potentially evolving
ways, basic site and regional geography may be fundamentally modified and the
regional infrastructure, at whatever level, that projects rely on to meet many of their
basic needs may now be non-existent. Basic assumptions under the “simplified” pre-
disaster model are no longer valid.
Changes to the various components of this framework element include:
Project Site
• Constrained access
• Denied access
• Uncertain ownership or other property rights
Geography
• Modified topography (floods, landslides, or mudslides; earthquake displacement;
lava fields; aftermath of military action)
• Terrain limits rate of response or reconstruction
• Accessibility constrains available options
Climate
• Adverse climactic conditions impact response activities (continuing hurricane
season, seasonal extremes of temperature or precipitation)
• Event of scale necessitates construction in non-traditional time periods
(monsoon, depth of winter, peak of summer)
Regional Infrastructure
• Widespread destruction of regional infrastructures important to response and
reconstruction (roads and rails washed away, bridges severely damaged or
destroyed, airports rendered unusable, destroyed power generation and
transmission capability, destroyed or degraded potable water treatment and
distribution capability, degraded wastewater capability, constrained telecom
services from facility damage)
• Regional infrastructure inadequate for level and nature of response and
rebuilding activities
Social Infrastructures Disrupted or Destroyed
• Housing, medical, police, fire, sanitation
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 9
• Banking and other financial institutions
Records and Documentation
• Lost records
• As-builts no longer meaningful
• Property rights not well documented or inconsistent with social realities (squatter
populations)
Codes and Standards
• Evolving as a result of event of scale
• Variable – affected by donor/funder requirements
Disaster Changes Social and Stakeholder Framework
Social and stakeholder frameworks undergo some of the most significant changes post-
disaster, often in ways that are not readily visible. These changes impact each of the
components that comprise this framework element. Traditional problem resolution
mechanisms may breakdown and new sources of concern or conflict emerge. Displaced
populations, transient relief and reconstruction populations and a re-emergence or
strengthening of cultural or tribal issues compound the difficulty in undertaking the
engineering and construction activities needed to respond and reconstruct post-
disaster. Often the debilitating and corrosive impacts of corruption are more sharply felt.
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 10
Changes to specific framework components include:
Organized Stakeholders
• Traditional stakeholder groups dysfunctional
• Stakeholder objectives evolving
• New stakeholder groups emerging
• National or international stakeholders gain roles to enable or Intervene
Demographics
• Loss and displacement of populations
• Impact of relief, response, and reconstruction populations
• Constraints on construction labor
Cultural/Religious
• Transitional roles often played by cultural or religious groups
• Cultural and religious sensitivities often elevated
• Tribal issues and prerogatives may resurface
Ownership Rights
• Lack of documentation and records
• Conflicting claims
• Formal versus informal rights
• Confiscation in the absence of the rule of law
• Corruption
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 11
Disaster Changes Economic and Political Framework
The destructive impact of a disaster on economic activity that existed pre-disaster is
easy to understand. Harder to come to grips with is the trajectory of economic activity
post-disaster. This trajectory is often shaped by political functionality and the extension
of politics into every aspect of life and every decision essential to post-disaster relief
and recovery. Examples of changes in the various components of this final framework
element include:
Rule of Law
• Confiscation and security risks elevated due to lack of rule of law
• Emergency decrees inconsistently interpreted and applied
• Local laws of convenience
• Corruption
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 12
Regulations
• Regulations not relevant to situation on ground or act to impede progress
• Traditional regulations extended to situation for which they were not designed
Financial Institutions
• Absent or disrupted
• Emergence of a cash economy
• Difficulty paying suppliers and labor
Project Funding
• Color of money issues associated with multiple funding sources and tied
requirements
• Documentation requirements evolve
• Lack of on-the-ground payment capability by donors
• Lack of timeliness of payments
Politics
• Politics in traditionally non-political activities
• Every activity potentially someone’s political platform
• Long-range planning efforts begun anew affecting critical decisions
• Economic development a core consideration
• Capacity building may be an imperative
Sustainability and Resilience
• Life-cycle focus may emerge
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 13
Post-Disaster Project and Construction Activity
Post-disaster project and construction activity must now occur at a site where traditional
inputs and project frameworks have been modified and special challenges are present.
These special challenges include debris removal and potential reuse to mitigate ever
present logistical challenges; changed psychology both with respect to decision making
and risk taking but also with respect to a labor force that itself may be displaced or
suffering the loss of close relatives; and changed liability concerns as one of the first
things to grow post-disaster is uncertainty which is a root cause of much liability.
We have already touched upon the corrosive effects of corruption which may be
controlled or compounded by governmental leadership and enablement. These are real
issues as are those related to human and construction safety. The construction
environment is inherently dangerous and post-disaster uncertainties only exacerbate
these concerns.
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 14
Finally, post-disaster construction activities face modified output requirements from
more traditional non-disaster construction.
Post-Disaster Construction Outputs
Traditional construction activities are traditionally focused on creating new facilities,
usually “permanent” in nature. Post-disaster, constructed projects may take on a wider
range of time frames including temporary, transitional and permanent dimensions.
Pressures to use disaster debris in construction may modify certain design and
construction choices and considerations related to not adding to this material problem
are only heightened post-disaster. Social dimensions of the “triple bottom line” of
sustainability take on increased importance as part of the overall disaster recovery
process.
Specific changes to post-disaster outputs include:
Completed Project
• Temporary
• Transitional
• Permanent
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 15
Construction Waste
• Linkage to debris considerations (disposal and reuse in construction)
• Recycling drivers
Sustainability
• Capacity building
• Economic development
• New industry creation
• Enhanced resiliency
• Lessons learned and best practices
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 16
Conclusion
Post-disaster engineering and construction program and project management activities
are significantly modified from non-disaster activities. Changes to the fundamental
project model employed in the management of these types of programs and projects
requires a fundamental re-think of skill sets, management processes, risks and
constraints. In addition these changes collectively significantly change the logistical
characteristics of such programs while simultaneously significantly modifying the
broader logistical space within which the disaster has occurred. Even the most basic
project activities have the potential to significantly affect project and regional logistics
and even the best intentioned relief and recovery activities have the ability to impact
response and recovery in today’s highly engineered, built environment.
The challenges of this changed environment can be met through concerted action by
the engineering, construction, government and NGO sectors. Specific recommendations
include:
Government and NGO community must plan for assisting in post-disaster
recovery
– Provide accessibility to the sites of critical infrastructure
– Maintain awareness of global logistics chain
– Ensure availability of specialized construction equipment, contracts, and
materials
– Develop well-documented system with clear interface points
– Preplan and rehearse response and recovery scenarios for high-
probability events
Earthquake
Hurricane
Flood
Engagement with engineering and construction community must begin pre-
disaster
– Pre-placed contracts
Program management
EPC
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 17
Supply chain
– Earliest mobilization to disaster zone
– Early activation of logistics chains
Post-disaster period requires streamlined decision frameworks
– Decision authorities at project and disaster site
– Logistical-affecting processes may act as barrier in
post-disaster scenario
Examples are customs, building permits, and liability legislation
Consider a standard “modified” logistical template for local
government consideration
“Go-bys”
Best practices
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 18
About the Authors
Bob Prieto
Co-Author
Bob Prieto is a Senior Vice President of Fluor Corporation, one of
America’s largest engineering, construction and project
management firms, where he is responsible for strategy in support of the firm’s
Industrial & Infrastructure Group and its key clients. He focuses on the development,
delivery and oversight of large, complex projects worldwide. Prior to joining Fluor, Bob
served as chairman of Parsons Brinckerhoff Inc. He served as a member of the
executive committee of the National Center for Asia-Pacific Economic Cooperation, a
member of the Industry Leaders’ Council of the American Society of Civil Engineers
(ASCE), and co-founder of the Disaster Resource Network. He currently serves on a
number of committees looking at issues related to infrastructure delivery and resiliency
and disaster response and rebuilding and is a member of the National Academy of
Construction. Until 2006 he served as one of three U.S. presidential appointees to the
Asia Pacific Economic Cooperation (APEC) Business Advisory Council (ABAC) and
previously served as chairman of the Engineering and Construction Governors of The
World Economic Forum and co-chair of the infrastructure task force formed after
September 11th by the New York City Chamber of Commerce. He recently completed
ten year tenure as a member of the board of trustees of Polytechnic University of New
York culminating in its merger with New York University. Bob is the author of “Strategic
Program Management” published by the Construction Management Association of
America (CMAA) and more recently a companion work entitled “Topics in Strategic
Program Management”.
PM World Today – September 2011 (Vol. XIII, Issue IX)
© 2011 Bob Prieto and Al Whitaker
PM World Today is a free monthly eJournal - Subscriptions available at http://www.pmworldtoday.net Page 19
Charles (Al) Whitaker
Co-Author
Al Whitaker has served as program manager for DOE, DOD,
FEMA and other government agencies and programs and has
been responsible for managing large federal programs in the
area of environmental services (facilities permitting, design, and construction and site
remediation) and disaster relief. He was Fluor’s program manager for the FEMA
Individual Assistance Technical Assistance Program. This program provides temporary
housing to disaster victims. The scope for the program includes full engineering,
procurement, construction, and maintenance services. As Program Manager his
responsibilities included the execution of all task orders for disaster response anywhere
FEMA is called upon to respond. Task Orders included work in Florida, Wyoming,
Louisiana, Alabama, Mississippi, Kansas and Texas. Revenues from this program have
exceeded $1.5 billion and over 900 million safe work hours have been executed.
1976-1980. Al Whitaker has a Bachelor of Science degree in Civil Engineering (Chi
Epsilon, Civil Engineering Honorary Fraternity) from the University of Kentucky,
Lexington, Kentucky, USA (1976-1980); and a Masters of business Administration from
Texas A&M University, Mays Graduate School of Business, College Station, Texas,
USA (2002 – 2004).
