Influence of Brand Name on Consumer Choice & Decision

Abstract

Brand image or Brand name plays a crucial role to enhance the performance of any company or business. Brand name is the tool which can positively change people's buying behavior. The purpose of this study is to examine the Effect of brand name on consumer buying behavior in University students of Gujranwala, Faisalabad and Lahore. Questionnaire survey was used to collect the data by using non probability convenient sampling technique. The researchers sent 300 questionnaires to the different university students in above mentioned cities, in which 250 responses were collected in the period of one month. Findings show that brand image or brand name has significant positive relationship with consumer buying behavior. This study was conducted in university students of Gujranwala, Faisalabad, and Lahore and it shows that they are brand conscious and prefer branded products. In the last part of article with conclusion the future recommendations and practical implications are also included.

Full text

IOSR Journal of Business and Management (IOSR-JBM)
e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 16, Issue 6. Ver. III (Jun. 2014), PP 72-76
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Influence of Brand Name on Consumer Choice & Decision
1Umer Shehzad, 2Salman Ahmad, 3Kashif Iqbal, 4Muhammad Nawaz,
5Saqib Usman
(M.Phil Scholar) (M.Phil Scholar) (M.Phil Scholar) (M.Phil Scholar) (M.Phil Scholar)
University of the Punjab, Lahore Pakistan, Superior University, Lahore Pakistan.
Abstract: Brand image or Brand name plays a crucial role to enhance the performance of any company or
business. Brand name is the tool which can positively change people’s buying behavior. The purpose of this
study is to examine the Effect of brand name on consumer buying behavior in University students of
Gujranwala, Faisalabad and Lahore. Questionnaire survey was used to collect the data by using non
probability convenient sampling technique. The researchers sent 300 questionnaires to the different university
students in above mentioned cities, in which 250 responses were collected in the period of one month. Findings
show that brand image or brand name has significant positive relationship with consumer buying behavior. This
study was conducted in university students of Gujranwala, Faisalabad, and Lahore and it shows that they are
brand conscious and prefer branded products. In the last part of article with conclusion the future
recommendations and practical implications are also included.
Keywords: Brand Image, Consumer Buying Behavior, Consumer Choice
I. Introduction
In the modern age, Brand plays an important role to boost up the economy of any country. Brand is the
only tool that can change the buyer‟s behavior. Today people are more conscious about the brand than the past.
This study is conducted to examine the buying behavior of people in respect of a brand name or brand image. In
this busy life people need shortcuts they need a brand identity in selection of products. There are number of cues
present in environment that guide public in selection. One of them is branding. It is considered more powerful
mental shortcut in selection. The focus of this study is too aware the role of branding in decision making. This
study is conducted due to two reasons:
First, brain and behavioral sciences have expanded our understanding how much we can store in our
mind and how we can make decisions. Now we know how much information is needed to take decision. This
scientific knowledge is too much beneficial for the consumer and organizations that are brand conscious.
Second, this study is conducted to understand the effects of brand on consumer choice for the best
interest of the public. A brand can influence whether consumer notice the products or not. Moreover branding
can influence how consumer quickly buys the product. This depend how consumer feel your product.
Brand attention also effect on consumer decision. A more attractive producthave more consumers. How
it look different from other products? Consumer buys those products which are more beautified. It is estimated
that we do not pay any attention nearly half of available products in the market or a particular store. According
to Alamgir, Nasir, Shamsuddoha, and Nedelea (2010)people Often purchase branded cars because they are
aware of the brand performance. Their study was on influence of Brand name of purchasing of cars. According
to Krizanova and Stefanikova (2012)market information is used and then brand is positioned in market
according to market strategy and most consumers think that brand is the guarantee of quality.
The purpose of this study is to examine and explore the impact of brand name on consumer buying
behavior on the university students of Gujranwala, Faisalabad and Lahore.In this paper section two is
representing the objectives and literature review section three is representing methodology and hypothesis
development, section four is representing results, findings and Discussion and section five comprises of
conclusion and future recommendations.
Objectives of study
1. To Explore the Effect of brand name on consumer decision making,
2. To understand the buying behavior of consumers with respect to brand,
3. To identify the Emotions of consumers regarding brands.
II. Literature Review
Zhou, Arnold, Pereira, and Yu (2010)Summed up, both theoretically and empirically, the similarities
and changes in customer culture and the related similarities and changes in decision-making styles among beach
and inside customers. Dealers should be known the changes and similarities in customer culture and buying

Influence of Brand Name on Consumer Choice & Decision
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styles. In the coastal bazaar, dealers should struggle to create a solid brand image, which seems to be central to
coastal customers buying skill. The coastal customers are extra brand sensible and brand reliable show the
importance of branding in this local bazaar .To build solid brand uniqueness in the mind of the customer.
Dealers using novel, fashionable, recreational, and pleasure-seeking appeals are more respected in coastal
customers than inside customer‟s .And there are no change among the two groups in customers‟ needs to have
first-class goods. Companies should struggle to achieve high class, and transfer this to the customer efficiently
in both marketplaces.
According to Khasawneh and Hasouneh (2010) Customers recognize the reputation of brand while in
their buying decisions and customers „demographic features have no significant relation and influence on brand
awareness. People favor the branded goods with upper prices because they study that branded goods have more
value than local goods.
Nepalia (2011) Summed up that to accomplish the brand means to apply marketing tackles for
particular goods. If brand will be managed effectively product value and brand loyalty will also be enhanced in
customers mind. Dealers consider a brand as an assurance with customers that product feature will be similar in
upcoming and due to this assurance sales increase.
Tam (2007) [4] Said that brand use as valuable asset and attractive trick to capture consumers for
specific goods. Customer behavior can be inspected on the base of brand consciousness, relationship and
loyalty. Chinese persons have adverse behavior for their own made brands while in UK brand development is
better than China. Female customers‟ purchasing behavior is extremely and clearly affects by branding position,
behavior toward a brand, Self- Thoughts and with others‟ ideas. People are now more aware and involved in
branded fashion clothing. Many features have significant impact on female buying behavior.
Furthermore Doostar, Akhlagh, and abadi (2012) Said that brand is important tool that helps out to
corporations to receive a competitive advantage. Brand strength is multidimensional structure with customer
opinion. Brand assets with distinguish quality and rate of dairy goods have a progressive and direct link with
customer purchasing behavior.
According to Doostar1, Abadi, and Abadi (2012) brand fairness has a positive impact on buying
decisions, customers Feel by heights of brand equity for the first time after use and then tend to make buying
decisions, they use brands that is slightly aware with its name and express value that this worth has made for
them. Dimensions of brand fairness have a positive impact on buying choices.
Malik, Ghafoor, Iqbal, and Ali (2013) Mentioned that Brand image has solid progressive control on
Customer purchasing behavior as it‟s an implied method that can modify people‟s purchasing behaviors
positively and youngsters in Gujranwala are becoming more attentive for brand-named goods to show off their
character sign. If persons will be well conscious about the brand and they have decent brand view, reliability
and association then routinely brand image will be extra and stronger in their minds and that brand will develop
the part of their purchasing behavior. Advertisement is a large promotion weapon to attract your consumers and
to stay in consumer‟s mind.
Ayanwale, Alimi, and MatthewAyanbimipe (2005)Described that when there is number of rivals and
customers have changed brand selections producers wants to understand the features that can advantage the
attraction of purchasers. Man and woman both similarly influenced by promotion for brand selections.
Television ads are most favorite by individuals. Firms should give proper care for publicity their goods to
enhance their market portion.
III. Data and Methodology
In this study the researcher adopted descriptive research design to conclude the inferences of
hypothesized testing.
Basically the researcher adopted the questionnaire fromZhou et al. (2010) and it is separated into two
parts. Part 1 measuring the quality of the product, brand image, shopping conscious, impulsive shopping and
band loyalty. Part 2 is all about the demographics of the respondents like gender, age, qualification, experience,
level of the job and type of the organization. In this study the researcher has decided to take five opinions Likert
scale “Not at all” (1), once in a while (2), sometimes (3),fairly often (4) and “Frequently, if not always” (5) of
all verified hypothesis. In this study the target population belongs to business students who are studying in
public and private universities in three different cities Lahore, Faisalabad and Gujranwala. Total 300 potential
respondents are included in the sample size in order to choose the respondents the convenient sampling
technique was adopted by the researcher. Total 300 questionnaires were sent to the different university students
in above mentioned cities in order to find out their response regarding effect of brand name on their decision
making.
Before the actual study the researcher conducted a pilot study with 40 respondents. The purpose of this
survey is to check the reliability and as well as the excellence of the questionnaires. Out of 300 questionnaires,
that the researcher distributes among the respondents only 250 questionnaires are properly filled up and other 50

Influence of Brand Name on Consumer Choice & Decision
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questioners are missed or not properly filled up. However, remaining questionnaires (83 percent) have been used
for further data analysis by using Statistical Package for Social Sciences (version 16).
Hypothesis:
H1: Brand name has significant relationship with Consumer buying behavior.
Theoretical Framework:
Independent Variable Dependent Variable
Figure 1: Conceptual framework
On the basis of literature review and previous studies we developed a framework which is showing relationship
of brand name and consumer buying behavior.
IV. Research Results
Research results and findings are explained below.
4.1Demographic Analysis
The respondents were 155 male and 95 female in this survey which means male are 62 percent and
female are 38 percent. Respondent‟s age trend is as follows.
Age group of 18-22 has lowest percentage 10 percent with 25 respondents, Age Group of 22-24 has
highest percentage 70 percent with 175 respondents, Age group of 24-28 has following percentage 20 with 50
respondents.
4.2 Reliability test
To measure the Reliability we measure the Cronbach Alpha by using Statistical Package for Social
Sciences. If the Cronbach alpha value is greater than 0.70 it is acceptable and good Cavana et al., (2001).
The overall reliability of all constructs is 0.807 It is concluded that the measurement scales of the Constructs are
stable and consistent.
4.3 Analysis, Findings and Discussion
Brand name or brand image is the dependent variable of study and Consumer buying behavior is
independent variable which is sub divided into four variables as shown above in figure 1.The purpose of our
study is to measure the Consumer preference regarding brand Image or brand name and we are supporting that
brand image plays a vital role for consumers while doing shopping or purchasing goods.
The target population is students and youngsters because in this information age the students are well
aware from brands and good will of companies and most of them are brand Conscious.
This Research Study is conducted in Three Metro Cities of Pakistan that are Lahore, Gujranwala and
Faisalabad. Correlation results are shown as follows in table.2.
Table.2 Correlations
Variables
Brand name
Quality Conscious
Impulsive
Shopping
Price
Conscious
Brand Loyalty
Brand name
1
Quality Conscious
0.594
1
Impulsive Shopping
0.52
0.49
1
Price Conscious
0.47
0.45
0.493
1
Brand Loyalty
0.52
0.51
0.636
0.594
1
Consumer Buying Behavior
 Quality Conscious
 Brand Name
 Price Conscious
 Impulsive Shopping
Brand Image

Influence of Brand Name on Consumer Choice & Decision
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Table.3 Model Summary
Model
R
R square
Adjusted R
square
Std. Error of
the Estimate
Durbin-
Watson
1
0.594
0.353
0.350
0.5910
1.549
a. Predictor is Consumer Buying Behavior( four independent variables)
b. Dependent Variable is Brand name
Table.4 Anova
Model
Sum of Squares
D.f
Mean square
F
Sig
1Regression
47.205
1
47.205
135.109
0.000
Residual
86.648
248
0.349
Total
133.85
249
Table 2 Explains that brand name is positively related with consumer buying behavior as shown above.
Correlation results of all variables are correlated with Brand name or brand image. Furthermore to examine the
impact of brand name on Consumer buying behavior we applied multiple regression analysis with Durbin
Watson to examine the nature of correlations.
Table 3 explains the summary of findings, R Square shows the variation in consumer buying behavior due to
brand image or brand name, R Square is 0.353 it means that independent variable has 35.3% impact on
dependent variable. Durbin Watson was calculated to check whether there is positive, negative or zero
correlation among variables. Durbin Watson is 1.549 which means there is positive autocorrelation among
variables of study and it is less than 2.
Table 4 demonstrates the level of significance that it is acceptable or not. But the results in table shows that
significance level is 0.000 which is less than 0.05 and it is acceptable and shows strong impact of brand
image/brand name on consumer buying behavior.
Hence From above results it is concluded that all results are supporting H1, and there is Significant and strong
positive relationship between brand name and consumer buying behavior.
IV. Conclusion
The purpose of this study is to examine the relationship between brand image and consumer buying
behavior. For this purpose survey questionnaire method and non-probability sampling technique was used. After
applying all SPSS tests results we conclude that brand image or brand name has strong positive relationship with
consumer buying behavior. The University students of Gujranwala, Faisalabad and Lahore are more and more
conscious for branded products to show off themselves. According to Hillenbrand, Alcauter, and Cervantes
(2013) one of the most important link to the customer is brand as brand has all the characteristics the full fill the
need of people and company aim should be to create a brand name which relates the customers positively.
5.1 Practical Implication
This Research study provides deep understanding to business and companies that how they can make
better their promotional and marketing tool to capture the customers and to increase their profits. Marketing
Managers can understand that people in this information age are moving toward branded and quality products.
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