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System Usability Scale (Translated into German)

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Abstract

The SUS translation has been moved and is now available here: https://blogs.sap.com/2016/02/01/system-usability-scale-jetzt-auch-auf-deutsch/ Best, Bernard
Fragebogen zur System-Gebrauchstauglichkeit
1. Ich denke, dass ich das System gerne häug benutzen würde.
Smme
überhaupt nicht zu
1234
Smme
voll zu
5
2. Ich fand das System unnög komplex.
Smme
überhaupt nicht zu
1234
Smme
voll zu
5
3. Ich fand das System einfach zu benutzen.
Smme
überhaupt nicht zu
1234
Smme
voll zu
5
4. Ich glaube, ich würde die Hilfe einer technisch versierten Person benögen, um das System benutzen zu
können.
Smme
überhaupt nicht zu
1234
Smme
voll zu
5
5. Ich fand, die verschiedenen Funkonen in diesem System waren gut integriert.
Smme
überhaupt nicht zu
1234
Smme
voll zu
5
6. Ich denke, das System enthielt zu viele Inkonsistenzen.
Smme
überhaupt nicht zu
1234
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voll zu
5
7. Ich kann mir vorstellen, dass die meisten Menschen den Umgang mit diesem System sehr schnell lernen.
Smme
überhaupt nicht zu
1234
Smme
voll zu
5
8. Ich fand das System sehr umständlich zu nutzen.
Smme
überhaupt nicht zu
1234
Smme
voll zu
5
9. Ich fühlte mich bei der Benutzung des Systems sehr sicher.
Smme
überhaupt nicht zu
1234
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voll zu
5
10. Ich musste eine Menge lernen, bevor ich anfangen konnte das System zu verwenden.
Smme
überhaupt nicht zu
1234
Smme
voll zu
5
... System Usability Scale (SUS): The German version of the System Usability Scale (SUS) was used to evaluate the usability of the used NC platform (Landbot: https://landbot.io/, accessed on 17 June 2024) from the Developers' point of view [32,33]. The SUS has 10 items with a 5-point Likert scale (1 = strongly disagree, 5 = strongly agree). ...
... System Usability Scale (SUS): The German version of the System Usability Scale (SUS) was used to evaluate the usability of the used NC platform (Landbot: h ps://landbot.io/, accessed on 17 June 2024) from the Developers' point of view [32,33]. The SUS has 10 items with a 5-point Likert scale (1 = strongly disagree, 5 = strongly agree). ...
Article
Full-text available
No-code (NC) platforms empower individuals without IT experience to create tailored applications and websites. While these platforms are accessible to a broader audience, their usability for people with disabilities remains underexplored. This study investigated whether, with targeted training, people with disabilities could effectively use NC platforms to develop customized tools for their workplace, and whether these tools would be adopted by their peers. Conducted in collaboration with a sheltered workshop in Germany, the study had three phases. Phase I involved a brainstorming session with employees, which shaped the study design and product development. In Phase II, six participants with disabilities received a one-week training to develop chatbots. Phase III implemented the chatbots in the workshop. In Phase II, each participant successfully developed four chatbots, which increased the participants’ skills and motivation. Based on the phase III results, users rated the developed chatbots highly (the System Usability Scale (SUS) questionnaire was delivered in the form of a chatbot), indicating their user-friendliness (M = 88.9, SD = 11.2). This study suggests that with appropriate training, individuals with disabilities can use NC platforms to create impactful, customized tools that are user-friendly and accessible to their peers.
... A recent example is the translation of the Computer System Usability Questionnaire into Turkish (Erdinç & Lewis, 2013;Lewis, 1995). For the SUS, Raita and Oulasvirta (2011) reported the use of a Finnish translation, two recent German translations are available (Lohmann & Schäffer, 2013;Rummel, Ruegenhagen, & Reinhardt, 2013), and Göransson (2011) has provided a Swedish translation. There have been three relatively recent Slovene translations of the SUS (Kodžoman, 2012;Pipan, 2011;Stojmenova, 2009). ...
... The Slovene, Finnish, and Swedish translations were, however, ad hoc translations in the sense that they lacked any psychometric evaluation (or at least did not report steps to achieve validation). One of the German translations (Rummel et al., 2013) reported validation with back-translation-a translation of a translated text back into the language of the original text, made without reference to the original text. Back-translation alone, however, does not provide evidence that a translated questionnaire and the original have similar psychometric properties. ...
Article
Full-text available
The System Usability Scale (SUS) is a widely adopted and studied questionnaire for usability evaluation. It is technology independent and has been used to evaluate the perceived usability of a broad range of products, including hardware, software, and websites. In this article we present a Slovene translation of the SUS (the SUS-SI) along with the procedure used in its translation and psychometric evaluation. The results indicated that the SUS-SI has properties similar to the English version. Slovene usability practitioners should be able to use the SUS-SI with confidence when conducting user research.
... We used the validated short questionnaire, SUS, to evaluate the usability of the ePA Coach learning platform [47,48]. The SUS is an established questionnaire used in various usability studies and contains 10 items. ...
Article
Full-text available
Background Electronic personal health records (ePHRs) play a key role in the digitalization of healthcare, but older adults, often less familiar with digital tools, face access challenges. This study assesses the effects of an interactive, microlearning-based e-learning platform on improving older adults’ ePHR competencies. Methods To examine the effects of e-learning platform use on competencies, a pilot trial was conducted with two study groups. One group consisted of young-old adults (YOA) aged 50 to 64 years, and the other of older adults (OA) aged 65 years and older. Participants were recruited via senior organizations and facilities, newsletters and an internal database. Both groups used the learning platform for one week. Participants’ ePHR knowledge (12-item questionnaire) and usage skills (completion time for three ePHR tasks) were measured pre- and post-intervention on site. The intention to use (ITU) the ePHR was surveyed using a Technology Usage Inventory subscale. The usability of the platform was assessed using the System Usability Scale. Results Twenty-eight participants (mean age YOA = 56.86, OA = 75.15 years) completed the study, with more women in both groups (YOA: 78.57%, OA: 57.14%). Knowledge improved significantly in both groups: OA increased their median correct answers from 7.00 to 9.00 (p = .019, r = .63), YOA increased from 7.00 to 10.00 (p = .001, r = .86). Median task completion times also decreased for both groups: OA from 746.50 to 539.00 s (p = .002, r = .82), YOA from 487.00 to 351.00 s (p = .012, r = .67). There were no significant differences between groups in terms of knowledge (p = .125) or skill acquisition (p = .144). Across the entire population, median ITU scores decreased from 282.00 to 262.00 (p = .038, r = .39), indicating a reduced intention to use the ePHR, though no changes were observed within groups. The platform’s usability scored a mean of 64.04, suggesting high marginal usability. Conclusion Both OA and YOA improved their ePHR competencies after using the learning platform, with no significant differences between groups. The findings suggest that e-learning can enhance ePHR competence in older adults, though improvements in platform usability are needed for wider application in future studies. Trial registration German Clinical Trials Register (registration number: DRKS00031730), registered on 20/04/2023—prospectively registered.
Preprint
Full-text available
Background Electronic personal health records (ePHRs) are an important component in the increasing digitalization of healthcare. Access barriers can arise, especially for older adults, with limited experience in using digital systems. The aim of the study was to evaluate the effects of using an interactive microlearning-based e-learning platform on older adults’ competencies in dealing with the ePHR. Methods To examine the effects of e-learning platform use on competencies, a pilot study was conducted with two study arms. One arm consisted of young-old adults (YOA) aged 50 to 64 years and the other of older adults (OA) aged 65 years and over. Both groups used the learning platform for one week. Participants’ ePHR knowledge (12-item questionnaire) and usage skills (completion time for three ePHR tasks) were measured pre- and post-intervention. The intention to use (ITU) the ePHR was surveyed using a Technology Usage Inventory subscale. The usability of the platform was assessed using the System Usability Scale. Results In terms of knowledge, the OA increased the median value from 7.00 to 9.00 (p = .019, r = .63) and the YOA increased the median value from 7.00 to 10.00 (p = .001, r = .86). In relation to skills, the OA decreased the median value from 746.50 to 539.00 seconds (p = .002, r = .82) and the YOA decreased the median value from 487.00 to 351.00 seconds (p = .012, r = .67). No significant difference was present between the groups in terms of knowledge (p = .125) and skill acquisition (p = .144). The median ITU score decreased from 282.00 to 262.00 (p = .038, r = .39) across the entire study population and remained unchanged within the groups. The usability received a mean score of 64.04 for all study participants. Conclusion OA and YOA benefited from the use of the learning platform by increasing their ePHR competence (knowledge and skill) with a consistently high ITU the ePHR. The pilot study provided insights into the feasibility of using e-learning to promote ePHR competence. However, the usability of the learning platform should be improved for large-scale studies in the future. Trial registration German Clinical Trials Register (registration number: DRKS00031730), registered on 20/04/2023 - prospectively registered.
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