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Understanding individual resilience in the workplace: The international collaboration of workforce resilience model

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When not managed effectively, high levels of workplace stress can lead to several negative personal and performance outcomes. Some professional groups work in highly stressful settings and are therefore particularly at risk of conditions such as anxiety, depression, secondary traumatic stress, and burnout. However, some individuals are less affected by workplace stress and the associated negative outcomes. Such individuals have been described as "resilient." A number of studies have found relationships between levels of individual resilience and specific negative outcomes such as burnout and compassion fatigue. However, because psychological resilience is a multi-dimensional construct it is necessary to more clearly delineate it from other related and overlapping constructs. The creation of a testable theoretical model of individual workforce resilience, which includes both stable traits (e.g., neuroticism) as well as more malleable intrapersonal factors (e.g., coping style), enables information to be derived that can eventually inform interventions aimed at enhancing individual resilience in the workplace. The purpose of this paper is to introduce a new theoretical model of individual workforce resilience that includes several intrapersonal constructs known to be central in the appraisal of and response to stressors and that also overlap with the construct of psychological resilience. We propose a model in which psychological resilience is hypothesized to mediate the relationship between neuroticism, mindfulness, self-efficacy, coping, and psychological adjustment.
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... Resilience is variously defined as the "dynamic capability which can allow people to thrive on challenges given appropriate social and personal contexts (Howe et al., 2012)" and an active adaptation to stress resulting from biopsychosocial and ecological interactions (Kalisch et al., 2017). Regarding psychological adjustment, studies in HPS trainees and professionals have shown that resilience is positively associated with psychological well-being and negatively associated with burnout, anxiety, and depression (Chow et al., 2018;Kunzler et al., 2020;Mealer et al., 2012;Rees et al., 2015;Yu & Chae, 2020). Many modifiable determinants of resilience at the individual level have been validated, including meaning in life, sense of coherence, hardiness, self-esteem, active coping, self-efficacy, cognitive flexibility, and religiosity (Kunzler et al., 2020). ...
... Following SDOH models, downstream determinants of resilience in our model entail individual-level psychological and behavioral traits such as "adaptive coping" or "mindfulness" (Rees et al., 2015). In our model, we propose an additional set of downstream determinants that include systemic factors not experienced by HPS until after matriculation, such as the learning environment. ...
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Stressors inherent to training and stemming from the learning environment are associated with high rates of burnout, depression, and mental health problems in health professions students (HPS). There is evidence that disadvantaged or stigmatized groups are particularly affected. These problems not only impact students after graduation but may also have detrimental effects on patient outcomes. Resilience, conceptualized as the process of adapting well in the face of adversity, has inspired an increasing number of interventions aimed at addressing those problems in HPS. These interventions have mostly targeted individual students and their psychological traits while ignoring social and structural factors that may enhance or undermine individual resilience. To address this gap in the literature, the authors reviewed the evidence for psychosocial determinants of resilience and proposed a model inspired by the social determinants of health literature and the “upstream–downstream” metaphor. In this theoretical paper, the authors propose that upstream determinants such adverse childhood experiences and socioeconomic and sociodemographic markers of disadvantage have a direct effect on psychological adjustment and an indirect effect mediated by resilience. Additionally, the authors propose that the institutional downstream drivers of learning environment, social support, and sense of belonging moderate the direct and indirect effects of the upstream determinants on psychological adjustment. Future research should test these hypotheses and gather evidence that may guide the development of interventions. The authors present their model as part of a comprehensive response to recent calls to action to address diversity, equity and inclusion in health professions education.
... The effect of resilience on work engagement was significantly stronger for female cancer survivors as well as for relatively older cancer survivors. This is in line with the trend that women cancer survivors are more expected to experience work stress and burnout than it does men (Rees et al., 2015). Their psychological resilience enables them to respond positively to potentially stressful situations, thus protecting them from the potential negative effect of stressors (Fletcher and Sarkar, 2013;Rees et al., 2015). ...
... This is in line with the trend that women cancer survivors are more expected to experience work stress and burnout than it does men (Rees et al., 2015). Their psychological resilience enables them to respond positively to potentially stressful situations, thus protecting them from the potential negative effect of stressors (Fletcher and Sarkar, 2013;Rees et al., 2015). Resilience helps to alleviate the adverse effects of work stress for female cancer survivors, thus strengthening their work engagement as well. ...
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IntroductionEarly research on cancer survivors was focused on exploring cancer treatments. More recently, attention has shifted to cancer survivorship research, focusing on cancer survivors as individual persons, including the multiple facets of survivors' quality of life but is inapplicable in the context of work-related role played in the young adult cancer survivors' lives. However, in recent studies on the outcomes of long-term survivorship, some of the main areas of cancer survivorship research revolves around employment issues of young adult cancer survivors. In the present study, the focus is given on the role of workplace spirituality as a mediator on the association of employee resilience and workplace social support on work engagement in a Malaysian setting, taking into consideration gender and age differences.Methods Using a quantitative research paradigm, data were collected from 270 respondents at Pediatric Institute Kuala Lumpur Hospital. Data were analyzed using descriptive statistics and the Partial Least Square-Structural Equation Model (PLS-SEM) to test the direct, indirect, and mediation effects.Results and discussionThe findings revealed that workplace spirituality did mediate the influence of employee resilience and workplace social support on work engagement. The findings also indicated that gender and age moderated the association of employee resilience and work engagement via workplace spirituality.
... The theoretical model of workplace resilience aligns individual characteristics with resilience that may influence psychological functioning. Resilience is considered a critical factor that greatly impacts an individual's subsequent psychological function, and includes variables such as neuroticism, vigilance, self-efficacy, and coping [19]. For instance, studies have consistently shown that high levels of neuroticism are associated with negative psychological distress, leading to high levels of depression and anxiety [20][21][22]. ...
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Background Mental health nursing is a demanding and stressful profession that impacts nurses’ professional quality of life. Psychological resilience can be a protective factor. However, the relationship has not been extensively studied. This study aims to examine the relationship between psychological resilience and professional quality of life and identify potential predictors of ProQOL subscales among mental health nurses. Methods The study employed a cross-sectional design to collect data from 179 mental health nurses. Data was collected using two standardized questionnaires: the Connor-Davidson resilience scale and the professional quality of life scale. Participants were recruited through convenient sampling during a 3-month period from April to June 2022, and the data were collected using an online survey tool called QuestionPro. Results The study found a strong positive correlation between psychological resilience and compassion satisfaction (r = 0.632, P < 0.001). However, there was a negative significant correlation between resilience with burnout (r = -0.470, P < 0.001) and secondary traumatic stress (r = -0.210, P = 0.005). The study also found that higher resilience levels were associated with higher levels of compassion satisfaction and lower levels of secondary traumatic stress. Additionally, higher burnout scores were associated with higher levels of secondary traumatic stress. The study also identified that age and the number of children had weak associations with compassion satisfaction, while workplace was a significant predictor of burnout and secondary traumatic stress. Conclusion The study emphasizes the importance of resilience, burnout, and secondary traumatic stress in the well-being of healthcare professionals, especially nurses. The findings suggest that assessing nurses’ resilience and professional quality of life can raise psychological resilience awareness and help managers create the necessary working conditions to improve nurses’ professional quality of life.
... 318). It is an important construct for understanding how individuals respond to stressors at the workplace and appears to be a critical determining factor of whether or not unfavorable outcomes arise, such as depression, burnout and compassion fatigue (Rees et al., 2015). Studies have linked resilience to several favorable psychological consequences (Hu et al., 2015;Zhou et al., 2017). ...
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... Additionally, mindfulness is a phenomenon processed by the prefrontal cortex, which is responsible for more connectivity in the brain and is held responsible for stunting the negative affect and consequently increasing the positive emotions in individuals by reducing the overactivation of amygdala involved in experiencing significant emotions [80,81]. An increased level of mindfulness aids emotional balance and benefits mental health [82,83]. Thus, mindful people have better psychological adjustment abilities and decision-making skills as they are consciously cognizant of their vicinity [84]. ...
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The coronavirus (COVID-19) pandemic is presently a global health issue that negatively affects the mental health and well-being of students globally. The latest investigations have recognized the role of mindfulness in individual subjective well-being. This study explores the mediating role of resilience in the overall relationship between mindfulness and subjective well-being among Indian university students during the COVID-19 pandemic. The data was collected between 10 August 2020 to 24 October 2020 via a self-administered questionnaire from 589 university students in India. Results revealed that resilience has a partial mediating role between mindfulness and subjective well-being. The results substantiate that resilience has an important role in mindfulness, exercising its advantageous effects on mental health of the students in higher education institutions. This research adds to the knowledge base of mindfulness and subjective well-being of university students, especially in contingent times. Lastly, the study contributes to the existing mindfulness theory.
... Coping style, social support and psychological resilience are of great significance to nurses' mental health (Chen et al., 2020;Guo et al., 2017). Coping is 'a process of adjustment following an adverse event' (Rees et al., 2015). Compared with negative coping, positive coping seemed to have good adjustment to chronically stressful events (Lin et al., 2010). ...
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Background: Fighting against the COVID-19 pandemic, front-line nurses were under unprecedented psychological pressure. Therefore, it is necessary to promptly evaluate the psychological status of nurses during the COVID-19 epidemic period. Aim: To investigate nurses' mental health during the COVID-19 pandemic, and to test the mediating role of social support and psychological resilience between coping and mental health. Design: This was a descriptive, cross-sectional survey which used a structural equation model. Method: In total, 711 registered nurses were included. All participants were invited to complete a socio-demographic questionnaire, the general health questionnaire, the trait coping style questionnaire, the perceived social support scale and the Conner-Davidson Resilience scale. Results: In total, 50.1% nurses had high risk of mental health. Positive coping positively affected social support and psychological resilience, while it negatively affected mental health. Negative coping negatively affected social support and psychological resilience, while it positively affected mental health. Social support positively affected psychological resilience, while it negatively affected mental health. In addition, social support mediated coping and psychological resilience, and coping and mental health. Moreover, psychological resilience negatively affected mental health, and it mediated coping and mental health.
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