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Patient Engagement A Consumer-Centered Model to Innovate Healthcare
The increasing life expectations and the people desires for an improved quality of life are more and more putting under pressure Western healthcare systems, which are called to innovate their management approaches and their services delivery in order to become better aligned with the evolving demand of their clients. In this framework, to make consumers effectively engaged in their health care management is crucial for achieving such goals. According to a Consumer Psychology perspective, the book offers a comprehensive theoretical vision on patient engagement to healthcare professionals, policy makers, academics and experts of new technologies. The editors suggest concrete tools and insights to actively engage patients in their own healthcare. Rigorous and readable, this timely manifesto presents a new model of patient engagement in healthcare, emphasizing its value in improving patient care, safety, and outcomes and in leading to healthcare innovation.