Despite the controversy one could expect with a partial privatisation of water supply and sewage services, particularly in a ‘left-ish’ city like Berlin, the BWB privatisation was presented by the government as commonsensical and its implementation was, according to interviewees, relatively straightforward. Given the debates over the effects of privatisation and the controversy it has provoked, ... [Show full abstract] the presentation of privatisation as a panacea by governments is misleading. It is, then, necessary to move the analysis of the BWB partial privatisation beyond the claims made by policy-makers and focus on the actualities of making policies. Policies such as privatisation are not neutral and cannot be objectively ‘good’. They have to be constructed as such. A full understanding of policy-making and a shift to privatisation can only be achieved through an appreciation of the way in which normative and theoretical assumptions inform the making of facts in policy processes.