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Internet Addiction in Malaysia Causes and Effects

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iBusiness, 2013, 5, 72-76
http://dx.doi.org/10.4236/ib.2013.52009 Published Online June 2013 (http://www.scirp.org/journal/ib)
Internet Addiction in Malaysia Causes and Effects
Ashish Kapahi, Choo Siow Ling, Sureswaran Ramadass, Nibras Abdullah
National Advanced IPv6 Centre (NAv6), Universiti Sains Malaysia, Penang, Malaysia.
Email: Ashish@nav6.usm.my, csl100092@student.usm.my, Sures@nav6.org, abdullahfaqera@nav6.org
Received January 7th, 2013; revised February 8th, 2013; accepted June 1st, 2013
Copyright © 2013 Ashish Kapahi et al. This is an open access article distributed under the Creative Commons Attribution License,
which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
ABSTRACT
The Internet started as a divine gift to the human society, it was meant to enlighten the human society by transferring
knowledge, making available all the information needed for human well being, growth and prosperity. But as the Inter-
net grew, it created its own set of problems—one of the key ones being Internet Addiction. According to Dr. Jerald J.
Block, from the Center for Internet Addiction, “Internet addiction” affects as many as one in eight Americans. Block
also defined Internet addiction as a compulsive activity involving excessive use, withdrawal and negative repercussions
including social isolation, lying, low achievement and fatigue. As the Internet grows in Malaysia, Internet addiction is
surfacing as a key problem, particularly amongst the younger generation here. This research outlines a method to exa-
mine the level of Internet addiction amongst Malaysian youth. The purpose of our study is to identify the use of Internet
among Malaysian youth and the relation of excessive use to the addictive level. We have devised an online survey to
study the Internet use among the youth; the findings of this study indicate that the youth are indeed susceptible to Inter-
net addiction.
Keywords: Internet Use; Internet Addiction; Addictive Behavior; Surfing Addiction; Malaysian; Youth
1. Introduction
With the evolution of technology and the creation of the
Internet, the cyber world has created a culture of on-line
communication and virtual connectivity. Decades of In-
ternet growth and with it the usage of computer systems
have brought about a change in peoples lifestyle which
rely on Internet—just a few clicks away for all the im-
portant and abundance of information available online.
Un-doubtly the Internet has revolutionized the way we
think and occupies an important place in our private lives
and the society as a whole.
Internet addiction inherits the symptoms of chemical
addiction, and yet, it does not consume any chemical
substance like other drug addiction, alcohol addiction,
and so forth. Internet addiction can be well defined
through the observation of one’s behavior [1]. The defi-
nition of behavioral addiction varies, however, one may
think of behavioral addictions as a repetition of a habit
that has a potential to cause imbalance in lifestyle or so-
cial issues or worst of all, affect one’s health. For beha-
vioral addictions, there is always a sign of uncontrollable
force when the addicts try to control or cut back the
amount of addictive use. It was suggested that behavioral
addiction acts as a medium to escape from the underlying
emotional stress [2].
Over the last couple of years, Internet addiction has
become a global concern to the public and can be classi-
fied as a health issue. There is even a proposal to include
Internet addiction in the next revision of the Diagnostic
and Statistical Manual of Mental Disorder 5th Edition
(DSM-V), as a cause of mental disorder [3]. Addictive
behaviors were suggested to cause improper life style
and impairment to personalities, especially amongst the
young. The education system has evolved and the use of
technology is now encouraged at much younger ages.
Children are getting exposed to computer technology and
the Internet at early ages.
Even though the study on Internet addiction is not new
to clinical studies, prior studies had always been attri-
buted to psychological terms [4-7]. It is believed that
Malaysians surfing the Internet for long hours are not
aware of the consequences of surfing for long hours and
are addicted to the Internet unknowingly? What causes
them to surf for long hours and what activities do they
engage in while Online, lead to the questions that have
motivated us to do this study on the usage of Internet
among Malaysian youth. We have devised a set of ques-
tions accordingly to diagnose the pattern of online be-
havior among the youth. An on-line survey on Internet
Copyright © 2013 SciRes. IB
Internet Addiction in Malaysia Causes and Effects 73
Surfing and Addiction was launched nationwide to get a
response from the youth about their online behavior. We
focus on the youth because they are presumed to be more
adaptable to the fast changing Internet world. The aim of
the survey is to identify the Internet addiction among the
youth caused by surfing long hours.
The paper is organized as follows: Section II talks
about Internet addiction, Section III states the Research
Methodology involved, Section IV—Results of the Study,
and followed by the conclusion in Section V.
2. About Internet Addiction
This section sheds light on topics that are relevant to our
proposed research and have been examined in the fol-
lowing sections.
2.1. Internet Addiction Test (IAT)
Internet Addiction Test (IAT) is a measure devised on a
Likert scale to rate the degree of the Internet use. The
questions range from personal daily life, social life, life
performance, emotional feelings and so forth. Total IAT
scores are used as a measure of the addictive level.
Highest score suggested that a person is addicted to the
Internet and vice versa. The IAT had been further tested
by researchers in its reliability and validity; and it is
suggested to reliable measure to study Internet addiction
[8].
2.2. Subtypes of Addictive Behavior
Addictive behavior to the Internet develops when an in-
dividual starts engaging in activities of obsession. It is
shown as a compulsive preoccupation while at the same
time losing control against the addicted activity [9].
1) Excessive Gaming: One key contributor to gaming
addiction has been the creation of the interactive envi-
ronment for the game’s platform that provokes a sense of
awe and wonder, even amazement, to the fantasy world
far beyond the reality, thus gaming as an activity that
gives gamers the room for imagination. Massive Multi-
player Online Role-Playing Game (MMORPG) is one of
the appealing forms of gaming addiction for problematic
Internet users [10]. Common signs of gaming addiction
are shown in several ways: a) gaming preoccupation; b)
being dishonest about the excessive gaming; c) social
retreat. Nevertheless, gamers do make virtual friends in
participating with the groups, forums, chat room and so
forth [11]. However, these do not substitute the social
relationships in real life [9,10].
2) Online Sexual Preoccupation: This can be caused
by Adult websites loaded with the sexual content for the
purpose of arousing a sexual interest. Similar to the
gaming addiction, sexual addiction provides the Internet
addicts with a room for imagination. Online sexual pre-
occupation usually refers to the activities of online view-
ing, downloading sexual materials, participating in the
adult chat rooms, or uploading adult-content materials
for the purposes of trading [12]. Internet users who are
addicted in this category, find this as an easy alternative
to access sexually explicit materials while remain ano-
nymous, thus are allured into this form cyber addiction
[13].
3) Emailing or Texting: Emailing or texting prevails to
be an effective communication tool in the emergence of
mobile Internet network. The ease of access to the Inter-
net with the use of mobile devices incentivizes individu-
als to engage in mailing or texting activities more fre-
quently. Online communication also helps them express
their emotions more openly. Although interactive re-
sponse through text or email seems to be an advanced
step to managing a long-distance relationship, it does not
replace the conventional form of face-to-face communi-
cation. Internet users who are addicted in this category
usually suffer from: a) loneliness; b) lack of confidence;
c) social retreat. In short, emailing or texting addiction is
about finding alternatives to avoid real life confrontations
[14].
2.3. Social and Cultural Implication of the
Internet
The Internet is perceived to have both pros and cons,
there are arguments that suggest that the Internet benefits
the society by: 1) joining the global network of like-
minded people; 2) Improves our performance and execu-
tion capabilities; 3) facilitates expressing of ideas freely;
and 4) is a consolation at times of disappointment. There
are the other, who suggest, that the Internet causes temp-
tation and poisons the minds of the young as they indulge
more with the virtual world of the Internet, and causes
them to neglect their roles in the real life also affecting
their performance at work [15].
2.4. Challenges of Internet Addiction
The Internet was invented with the objective of helping
the development of human society whether in academia,
industry, or the governments etc. However, as it evolved,
like any other tools or technology, its misuse became
inevitable. Excessive use of the Internet has become one
of the leading challenges of the modern society and
causes both physical and mental impairment. Although
Academic and clinical researchers have been working on
finding the symptoms and solutions for this for while, not
much progress has been made, and most of the cases
even today are self reported by the addicts [16]. Any so-
lutions that were planted earlier have failed and addicts
have been found to relapse to persistent addictive behav-
ior.
Copyright © 2013 SciRes. IB
Internet Addiction in Malaysia Causes and Effects
74
3. Research Methodology
An online survey was conducted to study the Internet use
and addiction among Malaysian youth; a questionnaire
was created on the basis of Internet Addiction Test (IAT)
[17], a well-validated instrument and a reliable measure
that covers the key characteristics of pathological online
use factors affecting the Internet addiction and the Im-
pact of Internet addiction. A questionnaire was con-
structed based on the following information: 1) Demo-
graphic information, 2) A modified version of the Inter-
net addiction test (IAT), 3) Factors affecting the Internet
addiction, 4) Internet Surfing Addiction, 5) Impact of
Internet addiction.
A random sample of 203 Malaysian youth was se-
lected to participate from all over Malaysia in the study.
Our questionnaire consisted of 30 questions; the ques-
tions were distributed as following:
1) 7 questions were asked on demographic information
ranging from sex, age, and so forth.
2) 10 questions were asked on the degree of the Internet
use. A modified version of the Internet addiction test
(IAT) was used as the measure of scale. The ques-
tions were devised to be in form of close-ended ques-
tion which summarize on Young’s research on a 10-
item based questionnaire [8].
3) 4 questions were asked on the factors that affecting
the Internet surfing behavior, ranging from the pur-
poses to the emotional feelings.
4) 3 questions were asked on the contents of surfing to
find out the most visited websites.
5) 5 questions were asked on the impacts of the Internet
addiction, ranging from psychological concern to task
effectiveness.
6) An optional open-ended question was asked on the
participants’ opinion towards the Internet addiction to
find out what people may think of the Internet use.
The Survey was conducted for a total duration of
seven days. It was sent through emails, or through a link
provided by the On-line survey builder along with a brief
description of the study. Once the survey was finished,
participants could submit it online and the data was
stored as a spreadsheet on an online database. The Sur-
vey took approximately 20 minutes to complete. Results
were collected on for further analysis. The information
provided by the participants was considered confidential
and would not be disclosed for any other purpose.
The Internet Addiction Test (IAT) conducted was used
to evaluate the degree of addictive behavior. The answers
to “yes” were counted, if seven yes were marked for par-
ticular participant, then the participant was considered as
susceptible to Internet addiction. Based on the survey, 58
participants (29%) were considered to be at risk of addic-
tive behavior.
4. Results
A total of 203 participants took part in the Survey; gen-
eral description of the participants is as below:
The participants were categorized into four segments
based on the hours spent on the Internet usage: 1) nor-
mal user; 2) moderate user; 3) at-risk user; and 4) ex-
treme user. Before participants proceed with the IAT
modified version measure scale, a question was asked to
self-identify if they considered themselves as Internet
addict or Not. A large number of participants (64%) con-
sider themselves as Internet addicts whereas the opposite
(36%) did not consider that they were addicted. The eth-
nicity of the sample participants was as follows: Chinese
(50%), Indian (26%), Malays (22%), and other ethnic
groups (2%). Most of the participants were ranging from
20 - 25 years old (64%) and studying a bachelor’s degree
(51%). Northern States of Malaysia (53%), east coast of
Malaysia (8%), Southern States of Malaysia (8%), Sabah
and Sarawak (6%) and other states (25%) constitute the
sample of survey. The gender and age classification of
users is also specified in the Table 1 as below:
A) Factors Affecting Internet Addiction were found as
follows:
1) Task-relevant Factor: There were many reasons to go
online, including the distant learning, working online
and so forth. 83% of the participants go online for
task-related purposes; where as the remaining 17% of
the participants do not use the Internet as a tool for
study or work purposes. Figure 1 shows the findings
for the dependence on the Internet for school or work
related purposes. The results skewed towards the fre-
quent usage of the Internet.
2) Ease of Access: the ease of access is an important
factor to determine how long the user stay connected
to the Internet.
3) Figure 2 shows the findings for the access location
appropriate for the Internet users.
4) Motive: The motive to stay Online often followed by
reasoning. Figure 3 shows the findings of motive that
compel Internet user to engage in online activities.
5) Impulsive Surfing: The first reaction proceeds from a
natural feeling when a user opens a browser window.
Figure 4 shows the findings for impulsive surfing
B) Impact of Internet Addiction was found to be as
follows:
1) Insomnia: Refers to those who surf the Internet until
late at night and have sleeping disorders. 69% par-
ticipants did not suffer from insomnia, whereas (31%)
were found to suffer from the late-night log-ins and
problems related to sleep.
2) Physical Changes: Refers to immediate impact on the
physical changes such as weight loss, backaches or
headaches. 57% participants were found to experience
Copyright © 2013 SciRes. IB
Internet Addiction in Malaysia Causes and Effects 75
Figure 1. Task-relevant factor to the Internet use.
Figure 2. Ease of access to the Internet use.
Figure 3. Motive to use Internet.
Figure 4. Impulsive surfing by participants.
Table 1. User categorized by the gender difference.
Internet Users
User-Category
(Hrs spent) Male Female Total Percentage %
Normal user (0 - 6) 48 37 85 42
Moderate user (6 - 12) 41 34 75 37
At-risk user (12 - 18) 25 10 35 17
Extreme user (18 - 24) 3 5 8 4
Total 117 86 203 100
some form of physical changes whereas 43% had ob-
served no physical changes.
3) Inferiority: Refers to a feeling of low esteem and un-
important in social relationships. 61% participants did
not encounter difficulty in socializing with other peo-
ple whereas 39% encountered some difficulty in so-
cializing with other people.
4) Loss of concentration: Refers to immediate impact on
daily activities at work or at school or otherwise. 52%
participants maintained regular level of concentration
while studying or at work whereas the 48% found it
difficult to stay focused, resulting in drop of concen-
tration.
5) Loss of productivity: The direct impacton outcome at
work or schools due to long surfing habits. 59% par-
ticipants suffered from loss of performance whereas
41% maintained regular performance and producti-
vity.
6) Withdrawal Syndrome: When a person stops using
the Internet, they experience unpleasant feelings or
physical effects. We found that a large number of the
participants who suffered any of the above symptoms
were also susceptible to Withdrawal Syndrome and
felt uneasy and missing something if they did not ac-
cess the Internet a few times daily [18,19].
5. Conclusions
Internet addiction is described broadly for Internet over-
use or excessive use of computer that may lead to inter-
fere or changes in ones regular daily life. For a while
now, our society has been obsessed with the abstract
world of the Internet, which is beginning to have a deep
effect on it now. Our findings in relation to Internet ad-
diction among Malaysian youth show that they are at
high risk of Internet addiction. Those in the age range of
18 - 25 are found to be susceptible to Internet addiction,
especially those going to college or university. Addictive
behavior however may not be all that harmful and is
subjected to the individual’s intentions, actions and
self-discipline, which determine the real harm to the in-
dividual and the society. The Malaysian society is quite
diverse in culture and may not share a cohesive view on
the Internet as a whole and its perception might change
widely across the segment of the society, reflecting di-
verse views, attitudes and behavior toward the Internet
usage, however our study has been limited to a very nar-
row segment of the society, the youth and mostly who go
to college and or university, therefore are finding apply
to only for this segment.
The findings of this research are preliminary and can
be used as a basis for further broader research in this area.
Empirical work needs to be done to complement this
research and further research on Internet Addiction. We
Copyright © 2013 SciRes. IB
Internet Addiction in Malaysia Causes and Effects
Copyright © 2013 SciRes. IB
76
understand the limitations of this study and propose that
the boundaries of the hypothesis be tested in future re-
search.
6. Acknowledgements
We would like to thank all the reviewers, participants
and other individuals who directly or indirectly contri-
buted to this research.
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... It affects various aspects of youth's wellbeing, including psychological and emotional (Wang and Li, 2012). Kapahi, Choo, Ramadass, and Nibras (2013) opined that internet addiction might surface as a crucial problem in Malaysia, particularly among the younger generation of youth. Although there are numerous variables linked to the internet addiction, few studies have found the internet addiction is a mediating factor that affects cyber-based abuse behaviours among youth. ...
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The act of aggression through computer-mediated communication is often coined as cyber aggression. The media reports attracted social scientists to study the phenomenon. Unfortunately, local research is limited; therefore, many policies and practices are being developed and implemented without a solid research foundation. A study is conducted to understand the factors that lead to cyber aggression among youths in Malaysia. The study proposed a contemporary general aggression model as the underpinning theory and the media system dependency for this study. The model explains the situational and aggression factors between parents and peer influences, youth's personality traits, internet exposure and cyber aggression. The proposed model also indicates the essential decision-making process and the possible outcomes (cognitive, affective, behavioural) when a person is exposed to an aggressive situation.
... Factors contributing to internet addiction include lack of rules for internet use at home, less likelihood of having confidants, feelings of sadness or depression, and perceived lower grades at school or work (Kuss et al., 2013;Mythily et al., 2013). Apart from these, other factors associated with internet addiction include the various functions of the internet, ease of access, user motivations, and impulsive browsing (Kapahi et al., 2013). ...
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Internet addiction has become a serious problem with the increasing internet use, especially among college students and adolescents. Most of the available literature on internet addiction among college students was mainly related to medical students and showed a disturbing prevalence, however, this is not widely studied among non-medical students. This study describes the prevalence and factors associated with internet addiction among medical and non-medical students at International Islamic University Malaysia (IIUM), Kuantan. A total of 107 medical and 104 non-medical students of IIUM Kuantan participated in this cross-sectional study conducted from July 15, 2019, to August 25, 2019, using random sampling. The Internet Addiction Test (IAT) was distributed through social media platform. Descriptive statistics were used to describe the prevalence and socio-demographic characteristics of the respondents, while binary logistic regression was used to identify respondents’ factors associated with internet addiction. The results showed that 67.3% of medical students and 65.4% of non-medical students were moderately addicted to the Internet. The significant predictors of internet addiction in medical students are age (OR 0.235 95% CI 0.068-0.812) and duration of internet use of 4-6 hours (OR 0.235 95% CI 0.068-0.812). Among non-medical students, the significant predictors were social networking (OR 0.137 95% CI 0.003-0.636), Internet TV (OR 3.574 95% CI 1.057-12.08), and time spent on the Internet from 4-6 hours (OR 0.247 95% CI 0.06-0.91). The prevalence of internet addiction among medical and non-medical students at IIUM Kuantan is of concern. Early identification based on these findings for each medical and non-medical faculty can be tailored to ensure successful intervention.
... It cannot be denied that the phenomenon of the mental health problem among the university students is becoming widespread and becomes a crisis of concern. This is due to the fact that students experiencing mental health problem will undergo negative lifestyle such as the difficulty to sleep at night, the difficulty to control emotions, the tendency to be alone and avoid from engaging in activities with their friends, which finally leads to their deteriorating academic performance (Hassan et al., 2022;Shah Alam et al., 2014;Kapahi et al., 2013;Zainuddin et al., 2013), and the most fearful is when it contributes to the increased incidents of suicide (WHO, 2018;NHMS, 2017). Realizing the risk of mental disease threatening the group, there is a need for a drastic measure to curb and combat this phenomeonon from becoming rampant among mental health experts such as counselors and psychiatrists (Topkaya, 2021;Pheng et al., 2019). ...
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Attending university can be a stressful time for students since they have to deal with the stressful tasks of separation and individuation from their family. Hence, many students who are unable to cope well with stress, and are always in extreme stress, will tend to finally be exposed to mental health problems. However, the studies on the attitude of the students in the university in their effort to seek for counselling help regarding their mental health issues remain scarce within the Malaysian context. Therefore, this study is conducted to examine the relationship between Malaysian university students’ mental health problems with their attitude toward seeking counselling help. This was a correlational study involving the undergraduate students in University Putra Malaysia (UPM). Through a stratified random sampling method, a total of 810 respondents had agreed to participate. The mental health problems of the respondents were assessed using Mental Health Inventory (MHI), while the attitude toward seeking counselling help was assessed using the Attitudes toward Seeking Professional Psychological Help (ATSPPH). Correlation results suggested that university student’s mental health problems has a significant negative relationship with their attitude toward seeking counselling help r=-.25, n=810, p<.05. Based on the findings obtained, the university authorities should make an effort to design an appropriate mechanism to maintain the mental health of students especially through the university counselling services. Keywords: Mental health problems, attitude toward seeking counselling help, university students
... However, Kapahi, Ling, Ramadass and Abdullah (2013) discuss the issue of excessive gaming identified as a sub type of addictive online/internet behaviour emanating from the creation of interactive environment for games platforms. This provokes a sense of wonder, amazement and awe of the fantasy world making cyber gaming an activity that gives gamers the room for imagination. ...
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... Nevertheless, the reliance on the internet is not without any negative consequences, one of them is the prevalence of internet addiction. Such is also experienced by undergraduates (Azim, Zam, & Rahman, 2009;Kapahi, Ling, Ramadass, & Abdullah, 2013). Having higher levels of internet addiction risks many groups of users including in the higher education sector (Crawford, Butler-Henderson, Rudolph, Malkawi, Glowatz, Burton, ... & Lam, 2020). ...
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A cross-sectional study was conducted to investigate the relationship between internet addiction and sleep quality among Human Sciences undergraduates during the COVID-19 pandemic in Malaysia. A group of 36 male (M=36) and 132 female (F=132) undergraduates, age ranged between 17-29 participated in the study. The Internet Addiction Test (IAT) was used to measure the level of internet addiction while the Pittsburgh Sleep Quality Index (PSQI) was used to measure sleep quality. Using Spearman’s rho Correlation Coefficient to analyse the relationship, the study found a statistically significant positive correlation between internet addiction and sleep quality (rs(166)=.190, p=.007). This indicated that higher level of internet addiction was associated with progressively worse sleep quality. The findings could be useful for psychologists, educational counselors, government, researchers, and students in designing interventions to help students using the internet without the risk of addiction and improve their quality of sleep. Implications, limitations of the study, and suggestions for future research were discussed.
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A large sample of college freshmen participated in the present online survey and completed two questionnaires, the Internet Addiction Test (IAT) and the University Personality Inventory (UPI). The results showed that among those 3342 students who accomplished both scales, about 25% were rated as problematic internet users and about 7.5% were classified as having severe mental health problems. Gender differences were significant for either the IAT or UPI scores which suggest that male students are more subject to Internet addiction but female students are more subject to severe mental problems which need immediate counseling. Students from different departments differed in their internet addiction and mental health status. A significant positive correlation was found between participants' Internet addiction and mental health status. Finally, a factor analysis revealed that variations of Internet addiction could be explained by four factors: time management, withdrawal, obsession, and cyberrelationship.
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This paper highlights a few of the ways that the Internet is having a profound effect on sexuality. For the sake of simplicity, and to better elucidate the points, the Internet's effect on sexuality is divided into the three broad categories: negative patterns, positive connections, and commercial aspects. In addition, three of the key factors that combine to give the Internet its power are delineated. They include Access, Affordability, and Anonymity or as they are called here the "Triple A". Finally, suggestions for how the field should deal with this phenomena are offered.
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Since the Internet's breakthrough as a mass medium, it has become a topic of discussion because of its implications for society. At one extreme, one finds those who only see great benefits and consider the Internet a tool for freedom, commerce, connectivity, and other societal benefits. At the other extreme, one finds those who lament the harms and disadvantages of the Internet, and who consider it a grave danger to existing social structures and institutions, to culture, morality and human relations. In between one finds the majority, those who recognize both benefits and harms in the Internet as it currently exists and who recognize its usefulness while worrying about some of its negative impacts.As an example of a positive appraisal of the Internet, consider what Esther Dyson, one of the early enthusiasts for the Internet, states in her book Release 2.0. There, she claims: "The Net offers us a chance to take charge of our own lives and to redefine our role as citizens of local communities and of a global society. It also hands us the responsibility to govern ourselves, to think for ourselves, to educate our children, to do business honestly, and to work with fellow citizens to design rules we want to live by." (Dyson, 1997). Dyson argues that the Internet offers us the chance to build exciting communities of likeminded individuals, enables people to redefine their work as they see fit, fosters truth-telling and information disclosure, helps build trust between people, and can function for people as a second home.For a negative appraisal, consider the opinion of the Council of Torah Sages, a group of leading orthodox rabbis in Israel who in 2000 issued a ruling banning the Internet from Jewish homes. The Council claimed that the Internet is "1,000 times more dangerous than television" (which they banned thirty years earlier). The Council described the Internet as "the world's leading cause of temptation" and "a deadly poison which burns souls" that "incites and encourages sin and abomination of the worst kind." The Council explained that it recognized benefits in the Internet, but saw no way of balancing these with the potential cost, which they defined as exposure to "moral pollution" and possible addiction to Internet use that could quash the motivation to learn Torah, especially among children. ( See Ha'aretz, January 7, 2000.)Even the greatest critics of the Internet, like the Council of Torah Sages, see benefits in the technology, and even the greatest advocates recognize that there are drawbacks to the medium. People have different opinions on what the benefits and disadvantages are and also differ in the way in which they balance them against each other. Underlying these different assessments of the Internet are different value systems. Esther Dyson holds a libertarian value system in which the maximization of individual freedom, property rights and free market capitalism are central values. Her positive assessment of the Internet is based on the potential she sees in this technology to promote these values. In contrast, the values Council of Torah Sages are values of Hareidi, a variety of orthodox Judaism, according to which the highest good is obedience to God's law as laid out in the Torah, and they concluded, based on these values, that the Internet is harmful.Yet, it is not just differences in value systems that determine one's appraisal of a technology like the Internet. Such an appraisal is also determined by one's empirical understanding of how the technology works and what its consequences or implications are. People often come to unduly positive or negative appraisals of technology because they assess its consequences wrongly. For instance, some people believe that Internet use increases the likelihood of social isolation, but empirical research could conceivably show that in fact the opposite is the case. Disagreements about the positive and negative aspects of the internet may therefore be either normative disagreements (disagreements about values) or empirical disagreements (disagreements about facts). Of course, it is not always easy to disentangle values and empirical facts, as these are often strongly interwoven.Next to contested benefits and harms of the Internet, there are also perceived harms and benefits that are fairly broadly acknowledged. For instance, nearly everyone agrees that the Internet has the benefit of making a large amount of useful information easily available, and nearly everyone agrees that the Internet can also be harmful by making dangerous, libelous and hateful information available. People have shared values and shared empirical beliefs by which they can come to such collective assessments.My purpose in this essay is to contribute to a better understanding of existing positive and negative appraisals of the Internet, as a first step towards a more methodical assessment of Internet technology. My focus will be on the appraisal of social and cultural implications of the Internet. Whether we like it or not, policy towards the Internet is guided by beliefs about its social and cultural benefits and harms. It is desirable, therefore, to have methods for making such beliefs explicit in order to analyze the values and empirical claims that are presupposed in them.In the next two sections (2 and 3), I will catalogue major perceived social and cultural benefits and harms of the Internet, that have been mentioned frequently in public discussions and academic studies. I will focus on perceived benefits and harms that do not seem to rest on idiosyncratic values, meaning that they seem to rest on values that are shared by most people. For instance, most people believe that individual autonomy is good, so if it can be shown that a technology enhances individual autonomy, most people would agree that this technology has this benefit. Notice, however, that even when they share this value, people may disagree on the benefits of the technology in question, because they may have different empirical beliefs on whether the technology actually enhanced individual autonomy.Cataloguing such perceived cultural benefits and harms is, I believe, an important first step towards a social and cultural technology assessment of the Internet and its various uses. An overview of perceived benefits and harms may provide a broader perspective on the Internet that could be to the benefit of both friends and foes, and can contribute to a better mutual understanding between them. More importantly, it provides a potential starting point for a reasoned and methodical analysis of benefits and harms. Ideas on how such an analysis may be possible, in light of the already mentioned facts that assessments are based on different value systems, will be developed in section 4. In a concluding section, I sketch the prospects for a future social and cultural technology assessment of the Internet.
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New research identifies online users who became hooked on chat rooms, interactive games, and even eBay only to see their lives become increasingly unmanageable because of the Internet. Prior research explores the addictive qualities sustaining drug and alcohol abuse, pathological gambling, and even video game addiction; however, given the relative newness of Internet addiction, little is understood about the habit-forming nature of the Internet and its potential for abuse. As the Internet permeates our lives at home, school, and work, this article takes a closer look at how the Internet can create marital-, academic-, and job-related problems. This article outlines a workable definition of Internet addiction and as a clinical new phenomenon, explores the major consequences created by Internet addiction, including online affairs, student Internet abuse, and employee Internet abuse. Future areas for research and practice are also discussed. (PsycINFO Database Record (c) 2012 APA, all rights reserved)