The Impact and Challenges of Cloud Computing Adoption on Public Universities in Southwestern Nigeria

Abstract

This study investigates the impact and challenges of the adoption of cloud computing by public universities in the Southwestern part of Nigeria. A sample size of 100 IT staff, 50 para-IT staff and 50 students were selected in each university using stratified sampling techniques with the aid of well-structured questionnaires. Microsoft excel was used to capture the data while frequency and percentage distributions were used to analyze it. In all, 2, 000 copies of the questionnaire were administered to the ten (10) public universities in the southwestern part of Nigeria while 1742 copies were returned which represents a respondent rate of 87.1%. The result of the findings revealed that the adoption of cloud computing has a significant impact on cost effectiveness, enhanced availability, low environmental impact, reduced IT complexities, mobility, scalability, increased operability and reduced investment in physical asset However, the major challenges confronting the adoption of cloud are data insecurity, regulatory compliance concerns, lock-in and privacy concerns. This paper concludes by recommending strategies to manage the identified challenges in the study area.

Full text

(IJACSA) International Journal of Advanced Computer Science and Applications,
Vol. 5, No. 8, 2014
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The Impact and Challenges of Cloud Computing
Adoption on Public Universities in Southwestern
Nigeria
Oyeleye Christopher Akin1
Department of Computer Science and Engineering,
Ladoke Akintola University of Technology,
Ogbomoso, Oyo State, Nigeria
Fagbola Temitayo Matthew2, Daramola Comfort Y.3
Department of Computer Science2,3,
Federal University, Oye-Ekiti2,3,
Ekiti State, Nigeria
Abstract—This study investigates the impact and challenges
of the adoption of cloud computing by public universities in the
Southwestern part of Nigeria. A sample size of 100 IT staff, 50
para-IT staff and 50 students were selected in each university
using stratified sampling techniques with the aid of well-
structured questionnaires. Microsoft excel was used to capture
the data while frequency and percentage distributions were used
to analyze it. In all, 2, 000 copies of the questionnaire were
administered to the ten (10) public universities in the
southwestern part of Nigeria while 1742 copies were returned
which represents a respondent rate of 87.1%. The result of the
findings revealed that the adoption of cloud computing has a
significant impact on cost effectiveness, enhanced availability,
low environmental impact, reduced IT complexities, mobility,
scalability, increased operability and reduced investment in
physical asset However, the major challenges confronting the
adoption of cloud are data insecurity, regulatory compliance
concerns, lock-in and privacy concerns. This paper concludes by
recommending strategies to manage the identified challenges in
the study area.
Keywords—cloud computing; cloud adoption; information-
communication-technology; public-universities
I. INTRODUCTION
Information and Communication Technologies (ICT) are
powerful enabling tools for educational change and reform
introducing new methods of teaching and conducting research
as well as provisioning of educational facilities for online
learning, teaching and research collaboration. It thus
represents a potentially equalizing strategy for developing
countries. The great flexibility offered by ICT strongly
facilitates the acquisition and use of available knowledge to
expand access to education, strengthen the quality of
education and improve the quality of the classroom teaching-
learning processes via access to electronic active teaching and
learning, research, training and development resources on the
global collaborative network of internetworks and use of ICT
tools in education. It can be said to be the bedrock for
successful scientific research and development in education.
ICT is considered a critical tool in preparing and educating
students with the required skills for the global workplace. It
educates students so that they can continually adapt to a work
world of continuous technological innovations [1]. The ability
to become lifelong learners within a context of collaborative
environment and the ability to work and learn from experts
and peers in a connected global community are major
flexibilities offered by ICT [2]. Iwasokun, Alese, Thompson
and Aranuwa [3] stressed that ICT is a versatile tool for
running a smooth and efficient university system, giving
support in areas such as lecture delivery, private studies,
information disseminations, program (conferences and
seminars) planning and execution, communication at different
levels, crisis prevention and management.
Unfortunately, the recurring Global Economic Meltdown
(GEM) and national financial hiccups currently embattling the
developing countries continue to pose a serious threat to the
survival of quality education as governmental institutions and
University administrators helplessly fight the provision of
unlimited fundamental ICT facilities and support tools,
services and applications needed to facilitate effective
teaching and Sustainable Educational Research and
Development (SERD) activities in Universities. Furthermore,
developing countries generally face challenges in terms
human and financial resources needed to harness the potential
of ICT successfully and effectively in education [1].
As much as the adoption of ICT in education becomes
imperative, cost of owning of the required ICT infrastructures,
licensing, standards requirement, cost of maintenance,
electrical power supply and physical security of these facilities
come at a great financial expense. Gerald and Eduan [4]
stressed that availability and accessibility to ICT
infrastructures and services by staff and students in
Universities in most developing economies are limited or non-
existent. Inadequate funding of universities by the government
at all levels, erratic power supply, operational cost, high cost
of equipment renewal, cost of maintenance and bandwidth,
lack of maintenance practice and lack of ICT budget by the
Universities are the major factors responsible for the failure of
the survival of ICT in Universities.
Effective teaching-learning process, research and
development activities have been hampered as a result of these
menaces. For example, when power is rarely supplied, the
admirable goals of transforming education with ICT and
taking a paradigm shift in education is all a dream; having
access to educational resources on demand, anytime, anyhow
and anywhere is a story and e-learning would not be sustained
either [5].

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Sequel to these challenges, the adoption of cloud
computing, a service-oriented alternative to ICT provisioning
and deployment, with the potential to yield low cost, improved
efficiency and availability become imperative in Universities.
Mehmet and Serhat [6] identified some of the benefits offered
by cloud computing in education to include on-demand access
to online database repositories, e-learning platforms, digital
archive, portals, research applications and tools, file storages,
e-mails and other educational resources anywhere for faculty,
administrators, staff, students and other users in university.
Therefore, in this paper, the impact and challenges of the
adoption of cloud computing on public Universities in the
Southwestern part of Nigeria is investigated. The impact
assessment investigates the gains derived from the adoption of
cloud computing in Nigerian Universities while the challenges
assessment investigates the problems and constraining factors
mitigating with the successful adoption and use of cloud
computing in Nigerian Universities. It concludes by
recommending strategies to manage the identified challenges
in the study area.
Section II of this paper presents a literature review and
conceptual underpinnings of cloud computing adoption in
public Universities. The materials and method are presented in
Section III. In Section IV, the results and interpretation are
presented and discussed while the conclusion,
recommendation and future research work are presented in
Section V. Questionnaire for the evaluation of the impact and
challenges of cloud computing adoption and use by
Universities in Southwestern, Nigeria is provided at the
appendix section after the references.
II. LITERATURE REVIEW AND CONCEPTUAL
UNDERPININGS
The conceptual, logical and architectural development
over Networking, Internet and Grid computing has given birth
to the third (3rd) technological revolution after Personal
Computer (PC) and the internet known as cloud computing
[6]. Cloud computing can be described as a composite three-
tier delivery, development and application platform [7-8]. As a
delivery platform, it uses an on-demand cloud-based
infrastructure to deploy an infrastructure or applications, for
example, the Amazon Elastic Cloud.
The on-demand cloud-based development environment
provides a general purpose programming language (for
example, Bungee Labs, Coghead, google sites) as a
development platform. As an application platform, it is used to
develop and deploy end-user applications (for example,
Salesforce.com, NetSuite, Cisco-WebEx and google docs).
Olabiyisi et al. [9] defined cloud computing as an elastic
and scalable utility model that offers flexible, ubiquitous, on-
demand network access to a shared pool of configurable
computing resources (for example, servers, data centers,
networks, applications and services) that can be rapidly
provided and released with limited interaction of service
provider or the management. It provides shared infrastructure,
self-service, dynamic and virtualized pay-per-use platforms
which put it on high demand. Cloud computing implies a level
of dynamic, flexible resource sharing and allocation of assets.
Edtech [10] conducted interview with a panel of the
world’s top technologists discussing new technologies
changing higher education especially "education in the cloud"
trend. Shel Waggener, the senior vice president of Internet2
and former Chief Information Officer (CIO) at University of
California in Berkeley, Ted Dodds, Chief Information Officer
and Vice President at Cornell University, Ron Kraemer, the
vice president and CIO at Notre Dame University and Bill
Wrobleski, Director of infrastructure services for information
and technology services at University of Michigan discussed
issues relative to benefits of cloud adoption, risk factors and
risk management practices. A great number of advantages of
using cloud computing in education were highlighted and
techniques for mitigating the risk of cloud adoption were
explained.
Gerald and Eduan [4] conducted a survey on the adoption
of cloud computing among public universities and FET
colleges within South Africa. The authors argued that public
universities and colleges share many similar operational
processes such as course offerings, admissions, enrollments,
bursaries, research and graduations that can be standardized
across the higher education sector and offered as a set of
services through cloud to the many colleges and universities in
a more cost effective way than is currently the case. The
results of the analysis shed some light on the current state of
cloud computing adoption within the South African public
higher education sector, the main factors that fuel its adoption,
the main barriers that impede its adoption and the direction it
may take in future as it matures.
Abdulsalam and Fatima [5] argued that cloud computing is
the solution to ICT in higher education in Nigeria. The authors
identified scarcity of ICT infrastructure and lack of access,
high cost of ownership, unsteady and inadequate electrical
power supply as factors that are limiting the infusion of ICT in
Nigeria higher education. They claimed that the prospect of a
maturing cloud of on-demand infrastructure, application and
support services is important as a possible means of driving
down the capital and total costs of ICT in higher education,
facilitating the transparent matching of IT demand, scaling
ICT, fostering further ICT standardization and accelerating
time to market by reducing ICT supply bottlenecks.
III. MATERIALS AND METHOD
The methodology and approach adopted in this paper are
described below. In this section, the research questions are
highlighted, the study area, sampled population and research
techniques used are discussed.
A. Research Questions
To realize the purpose of this research study, three (3)
research questions are formulated as follows:
 What is the level of adoption of cloud computing by
Universities in the study area?
 What are the benefits associated with the adoption of
cloud computing by Universities in the study area?
 What are the challenges and the constraining features to
the successful adoption and use of cloud computing by
Universities in the study area?

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B. Data Source and Presentation
This study is an empirical research which investigates the
level of adoption, benefits and challenges of cloud computing
on universities in southwestern part of Nigeria. The instrument
for data collection was a well-structured questionnaire titled,
“The Evaluation of the Impact and Challenges of Cloud
Adoption and Use on Universities in Southwestern, Nigeria”
with three (3) parts. The first part provides vital biodata
information about each respondent while the second part
provides information on the assessment of the adoption of
cloud computing in universities. The third part assesses the
impacts of cloud computing on Universities in south western
part of Nigeria while the fourth part investigates the
challenges of using cloud computing in the study area.
The questionnaire was validated and tested for reliability
using the Pearson Product Moment Correlation. A
Cronbach alpha reliability coefficient (α) of 0.89 was
obtained, an indication that the instrument was reliable for
data collection. In all, 2, 000 copies of the questionnaire were
administered to the ten (10) public universities in the
southwest geo-political zone of Nigeria while 1742 copies
were returned which represents a respondent rate of 87.1%.
A total of hundred (100) IT staff, fifty (50) para-IT staff
and fifty (50) students were surveyed in each university.
Microsoft Excel was used to capture and analyze the data
obtained from the duly-filled copies of questionnaire while
frequency, mean and percentage distributions were the
descriptive techniques used. The descriptive survey was
adopted to obtain the opinion of a representative sample of the
target population so as to be able to infer the perception of the
entire population.
IV. RESULTS AND INTERPRETATION
The results of the research on the trends of adoption of
cloud computing, the impacts and challenges associated with
the adoption and use of cloud computing on Universities in
Southwestern Nigeria are presented and discussed in this
section.
A. Trends of Adoption of Cloud Computing by Universities in
Southwest Nigeria
The analysis of the findings for research question 1 is
presented in figures (1 and 2). The responses obtained from
1742 respondents in this research study indicated that out of
the ten (10) universities in the study area, nine (9) universities
have already adopted the technology and using it which
represents 90% adoption rate. This confirms the report by
Edudemic [11] that many higher education and research
institutions have moved to the cloud for email and
collaboration services. However, the primary reluctance of
few other institutions to expand their use of cloud services has
been based on concerns over privacy, security and the
potential or perceived risks associated with intellectual
contents.
As illustrated in figure 2, the responses obtained indicated
that seven (7) universities use SaaS. Applications including
google docs, Moodle, Google Mail, Yahoo Mail and NetSuite
offered by SaaS in universities are universal, free and in high
demand by the entire university community which accounted
for its widest adoption and use. PaaS in universities including
Google sites, online databases, Microsoft Dynamics CRM
online and integrated development environment are only used
by a limited number of consumers including the developers,
researchers and other technical personnel that are for research,
training and development purposes. Thus, in the result
obtained, only two (2) universities use PaaS. IaaS in education
offers oracle coherence, educationERP.net, microsoft, virtual
computing laboratories, servers and operating systems and
adopted by one (1) university for e-learning and portal
hosting. This result corroborates the report of Marinela and
Anca [12] that the highest number of cloud consumers
subscribes to SaaS.
Fig. 1. Result of adoption of cloud computing
Fig. 2. Result of cloud services adopted in the study area.
The result of the findings obtained for research question 2
is presented in Table 1. The major benefits being derived by
the use of cloud computing include cost efficiency which is
the most important factor that drives most Universities in
Nigeria to adopt cloud, followed by enhanced availability, low
environmental impact, reduced IT complexities, mobility,
90%
10%
Adoption of Cloud Computing by
Universities in the Study Area
Adopted Not Adopted
IAAS
10%
SAAS
70%
PAAS
20%
Cloud Services Adopted by Universities in the
Study Area

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scalability, increased operability and reduced investment in
physical asset in that order. This result is supported by
Behrend, Wiebe, London and Johnson [13] who stated that
cloud computing is a technological innovation with a major
purpose of reducing IT costs for the college and eliminating
many of the time-related constraints for students, making
learning tools available and accessible to a larger number of
students. EDUCAUSE [14] stressed that cloud computing
offers to universities the possibility of concentrating more on
teaching and research activities rather than on complex IT
configuration and software systems.
Westmont College reports that after deploying six cloud-
centric service platforms, it has achieved numerous benefits,
including a 65 percent cost reduction up front (over more
traditional deployments), and a 55 percent cost saving over the
useful lifetime of the solutions. Beyond the cost savings, the
college reports a significant increase in user satisfaction, as
well as a significant decrease in the amount of IT management
time required [8]. Sasikala and Prema [15] emphasized the
Cloud Computing trend of replacing software traditionally
installed on campus computers (and the computers
themselves) with applications delivered via the internet is
driven by aims of reducing universities’ IT complexity and
cost.
TABLE I. BENEFITS OF CLOUD COMPUTING IN NIGERIA UNIVERSITIES
(N = 1742)
S/N
Benefits of Cloud
Computing in the
Study Area
% of
Respondents
1
Enhanced Availability
99.3
2
Reduced Cost
100
3
Scalability
84.2
4
Low Environmental
Impact
95.6
5
End-User Satisfaction
74.6
6
Mobility
85.4
7
Reduced IT
Complexities
93.4
8
Reduced Physical
Asset Investment
82.8
9
Increased
Interoperability
83.5
Based on the analysis of the findings obtained for the
research question 3 in this study as presented in Table 2, a
number of challenges currently embattling Universities using
cloud services in the study area have been identified. These
constraining factors include data insecurity, regulatory
compliance concerns, lock-in, privacy concerns, unsolicited
advertising and reluctance to eliminate staff positions,
reliability challenge and resistance to change in technology in
that order. This result is supported by the work of Dan [16]
who identified that approximately, 75% of Chief Information
Officer and IT specialists consider security as being the
number one risk.
IITE [17] explained that major concern of university
administrators and CIO is around the security of data.
Institutions may consider that their data is more secure if it is
hosted within the Institution. Transferring data to a third party
for hosting in a remote data centre, not under the control of the
Institution and the location of which may not be known
presents a risk. Another risk identified is that cloud providers
target users with unsolicited email or advertising.
Lock-in is also of concern as some companies such as
Google and Microsoft allow institutions to co-brand their
cloud products. There may be a risk in associating an
institution too closely with these companies whose popularity
is variable with users [17]. Probably of greater risk is that an
institution will become “locked-in” to the products of a
particular provider. There are significant costs in migrating
from any widely used system. Institutions which start to
integrate educational processes with the cloud systems will
find it even more difficult to migrate. If a better rival product
emerges or the cloud provider decides to impose or increase
charges on institutions it may be too late to change.
TABLE II. CHALLENGES OF CLOUD COMPUTING IN THE STUDY AREA
(N = 1742)
S/N
Challenges of using Cloud Computing
% of
Respondents
1
Data insecurity
89.3
2
Unsolicited Advertising
64.6
3
Lock-in
77.6
4
Reluctance to eliminate staff positions
64.6
5
Privacy Concerns
68.9
6
Reliability challenge
64.2
7
Regulatory compliance concerns / User
control
80.0
8
Institutional culture / resistance to change
in technology
59.2
V. CONCLUSION, RECOMMENDATION AND FUTURE WORK
The poor state of ICT in Nigerian universities has really
limited its impact on socio -economic development, quality of
graduates and research outputs. Cost has been identified as the
major barrier to the survival of ICT in education which can be
leveraged through the adoption of cloud computing. Cloud
computing can actually help institutions reduce high
expenditures on hardware, software and IT maintenance. It
can also offer enhanced availability, low environmental
impact, reduced IT complexities, mobility, scalability,
increased operability and reduced investment in physical asset.
However, the constraining factors to successful adoption
and use of cloud computing include data insecurity, regulatory
compliance concerns, lock-in, privacy concerns, unsolicited
advertising and reluctance to eliminate staff positions,
reliability challenge and resistance to change in technology.
Based on the results obtained from this research work, the
following recommendations are made. The cloud can help
universities to:

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1) Accommodate the rapid increase in mobile device
dependency
2) Open their technology infrastructures to businesses
and industries for research advancements.
3) Remain updated with the ever-growing resource
requirements and energy costs.
4) Store expansive amounts of sensitive data and
information that’s easily accessible
5) Teach students in new, different ways and help them
manage projects and massive workloads with the provisioning
of a digital campus storage for class notes, papers and
projects.
6) Acquire and implement the latest software and
application updates
7) Streamline enrollment and admissions processes that
are costly and time-consuming
8) Turn to subscriptions that are scalable and provide
options
9) To use applications without installing them on their
computers and also allows access to saved files from any
computer with an Internet connection.
Future research work can investigate on how the
constraining factors to the successful adoption of cloud
computing in Nigeria Universities can be managed easily
without incurring additional overheads. The readiness
assessment of the Universities to the adoption of ICT in
various services being offered can also be conducted.
REFERENCES
[1] B. Neil and Associates, "ICT, Education, Development and the
Knowledge Society". GeSCI African Leadership in ICT Program, 2011.
[2] S. Osaat and L. Nsereka, “Impact of Information and Communication
Technology on Distance Education: The Case of National Open
University of Nigeria”, African Research Review, An International
Multidisciplinary Journal, Ethiopia Vol. 6 (1), Serial No. 24, January,
2012, Pp. 325-341.
[3] G. B. Iwasokun, B. K. Alese, A. F. Thompson and F. O. Aranuwa,
“Statistical evaluation of the impact of ICT on Nigerian universities”,
International Journal of Education and Development using Information
and Communication Technology (IJEDICT), 2012, Vol. 8, Issue 1, pp.
104-120.
[4] M. Gerald and K. Eduan, "Cloud Computing in Higher Education:
Implications for South African Public Universities and FET Colleges",
Annual Conference on WWW applications, 2012.
[5] Y. G. Abdulsalam and U. Z. Fatima, "Cloud Computing: Solution to
ICT in Higher Education in Nigeria", Advances in Applied Science
Research, 2011, 2 (6): 364-369, Pelagia Research Library.
[6] F. E. Mehmet and B. K. Serhat, “Cloud Computing for Distributed
University Campus”, International Conference on the Future of
Education, Pixel Publishing International, 2011.
[7] J. Anjali and U.S. Pandey, "Role of Cloud Computing in Higher
Education", International Journal of Advanced Research in Computer
Science and Software Engineering, Volume 3, Issue 7, 2013,Pg 966-972.
[8] N. Sclater, eLearning in the Cloud, International Journal of Virtual and
Personal Learning Environments, Vol 1, No 1, 10-19, IGI Global, 2010.
[9] SO Olabiyisi, TM Fagbola, RS Babatunde. An Exploratory Study of
Cloud and Ubiquitous Computing Systems. World Journal of
Engineering and Pure and Applied Sciences 2012; 2(5):148-155.
[10] Edtech, "Education in the cloud", Education in the Cloud _
edtechdigest.com.htm, 2013.
[11] Edudemic, "The Future of Higher Education and Cloud Computing",
www.edudemic.com / The Future of Higher Education and Cloud
Computing - Edudemic - Edudemic.htm, 2013.
[12] M. Marinela and L. A. Anca, “Using Cloud Computing in Higher
Educational: A Strategy to Improve Agility in the Current Financial
Crisis”. IBIMA Publishing, Vol 20 (2010), Article ID 875547,
DOI:10.5171/2011.875547.
[13] T. S. Behrend, E. N. Wiebe, J. E. London and E. C. Johnson, Cloud
Computing Adoption and Usage in Community Colleges. Behaviour &
Information Technology, 30 (2), 2011, 231–240.
[14] EDUCAUSE, “Cloud Computing Explained”,
http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterl
yMagazineVolum/CloudComputingExplained/206526, 2012.
[15] S. Sasikala & S. Prema, Massive Centralized Cloud Computing (MCCC)
Exploration in Higher Education. Advances in Computational Sciences
and Technology, 3 (2), 111–118, 2010.
[16] M. Dan “Cloud Computing in Education”, September 12, 2011,
[Online]. Available: http://www.cloudave.com/14857/cloud-computing-
in-education/
[17] IITE, "Cloud Computing in Education", UNESCO Institute for
Information Technologies in Education (IITE) Policy Brief, September
2010. APPENDIX
Questionnaire for the Evaluation of Impact and
Challenges of Cloud Computing Adoption and Use by
Universities in Southwestern, Nigeria
The purpose of this questionnaire is to evaluate the impact and
challenges of cloud adoption and use by universities in
southwestern Nigeria. Your sincere contribution to the
research by giving very accurate and honest responses is
solicited as confidentiality of volunteered information is
guaranteed.
Part I: Biodata of the Respondent
1. Status: IT Staff Para-IT Staff Student
2. Age:
3. Sex: Male Female
4. University:
5. Rank:
Part II: Assessment of the Trends (Awareness and
Adoption) indices of Cloud Computing in Nigerian
Universities (To be completed by IT member of Staff)
1. Are you aware of cloud computing in Education?
Yes No
2. If yes, what cloud services are being adopted and used in your
University? Tick as appropriate:

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Part III: Assessment of the benefits of Using Cloud
Computing in Nigerian Universities. Rate as applicable to
your University on the likert scale of Strongly Agree,
Agree, Not Sure, Disagree and Strongly Disagree
(N = 1742).
Serial
Nos
Benefits
Strongly
Agree
Agree
Not
Sure
Disagree
Strongly
Disagree
1
Enhanced
Availabilit
y
992
738
09
03
0
2
Cost
effectivene
ss /
Affordabili
ty
1156
586
0
0
0
3
Elasticity /
Scalability
965
502
260
15
0
4
Lower
environme
ntal impact
869
797
67
9
0
5
End-User
Satisfactio
n
967
333
345
97
0
6
Mobility
931
557
189
65
0
7
Reduction
in IT
Complexiti
es
1005
622
112
03
0
8
Less
investment
in physical
assets
1210
233
215
84
0
9
Increased
Interopera
bility
between
disjointed
technologi
es
851
604
202
85
0
Infrastructure as a Service (IAAS):
for example, storage of educational
multimedia resources, hosting of the E-
library resources, Institutional Learning
Management Systems (LMS) like
Moodle and Blackboard, Computer
laboratories, Telephony, University
portal on cloud by cloud providers like
Amazon EC2 Elastic Cloud, IBM,
Terramark, GoDaddy and Intuit Quick
Base among others who presented
infrastructure components for rent.
Software as a Service (SAAS): for
example, use of ERP, Identity Services,
Google Apps which covers the
following three main areas: messaging
(Gmail, Calendar and Google Talk),
collaboration (Google Docs, Video and
Sites) and security (email security,
encryption and archiving).
Platform as a Service (PAAS): offers
Integrated Development Environments
(IDE) / platform for rent. For example,
use of Google Sites and cloud-based
APIs and .NET platforms.

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Part IV: Assessment of the challenges of using Cloud
Computing: Rate as applicable to your University on the
likert scale of Strongly Agree, Agree, Not Sure, Disagree
and Strongly Disagree (N = 1742).
Serial
Nos
Challenges
Strongly
Agree
Agree
Not
Sure
Disagree
Strongly
Disagree
1
Data
insecurity
728
828
108
78
0
2
Unsolicited
Advertising
612
513
511
106
0
3
Lock-in
543
809
289
101
0
4
Reluctance
to eliminate
staff
positions
690
434
467
151
0
5
Privacy
Concerns
606
596
385
155
0
6
Reliability
challenge
389
729
420
204
0
7
Regulatory
compliance
concerns /
User
control
765
752
244
104
0
8
Institutional
culture /
resistance
to change
in
technology
432
599
480
231
0
Table Showing the Summary of the Public Universities in
the Southwestern Part of Nigeria
Public Universities
Total Number of
Questionnaires
Returned by
Respondents
Total Not
Returned
Ladoke Akintola University of
Technology, Ogbomoso
190
10
Adekunle Ajasin University,
Akungba-Akoko
169
31
University of Ado-Ekiti, Ado-
Ekiti
160
40
University of Agriculture,
Abeokuta
177
23
University of Ibadan, Ibadan,
Oyo State
189
11
Lagos State University, Ojoo,
Lagos State
173
27
Federal University, Oye-Ekiti,
Ekiti State
182
18
Obafemi Awolowo
University, Ile-Ife
172
28
University of Lagos, Lagos
State
168
32
Federal University of
Technology, Akure
162
38