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Impact of Leadership Style on Performance: A Study of Six Sigma Professionals in Thailand

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Abstract

Superior performance requires a fundamental paradigm shift in managerial approach and leadership style to address the impact of rapidly evolving technology accompanied by increasing competition and market globalization. Six Sigma is one of the quality and productivity improvement initiatives employed by many successful enterprises to address these new challenges. Six Sigma requires management attention and clear leadership to provide a highly focused management-sponsored project approach to the rapid improvement and cost control of selected processes. This study sought to examine the leadership styles among Six Sigma professionals and their impact on performance. A total of 146 Six Sigma professionals working in Thailand were surveyed using the Multifactor Leadership Questionnaire (MLQ). The findings reveal that there are significant differences among the transformational, transactional and laissez-faire leadership styles. Among these 3 styles, Six Sigma professionals tend to exhibit the transformational leadership style most of the time. Furthermore, both transformational and transactional leadership styles are found to have a positive impact on follower performance, perception of leader effectiveness and job satisfaction. However, there is a negative relationship between laissez-faire leadership and the performance variables.

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A practical guide to leadership development based on the world's most thoroughly researched leadership development model Conversational and accessible, this Second Edition of Bruce J. Avolio's groundbreaking book uses the full range leadership development model as an organizing framework and shows how it can be directly applied to improving leadership at the individual, team, and organizational levels. Filled with examples that show how the full range model comes to life in today's global world, Full Range Leadership Development, Second Edition, demonstrates how people, timing, resources, the context of interaction, and expected results in performance and motivation all contribute to effective leadership. Over the last decade, the full range model has become the most researched model in the leadership literature—and the most validated—and has been proven to be an accurate guide for developing exemplary leadership in diverse cultures, organizations, and leadership positions. The new edition shows how the process of leadership development is linked to validation and how the process of validation informs accelerated leadership development.
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In a longitudinal, randomized field experiment, we tested the impact of transformational leadership, enhanced by training, on follower development and performance. Experimental group leaders received transformational leadership training, and control group leaders, eclectic leadership training. The sample included 54 military leaders, their 90 direct followers, and 724 indirect followers. Results indicated the leaders in the experimental group had a more positive impact on direct followers' development and on indirect followers' performance than did the leaders in the control group.
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Numerous conceptual and empirical articles in sales management emphasize the influence sales managers can have on various job-related responses of sales personnel, such as job satisfaction, motivation, and performance. When examining this issue, the preponderance of literature has considered a leadership style where sales managers clarify for and communicate to salespeople the selling role and indicate to them how they can receive valued organizational rewards in exchange for successful performance (i.e., “transactional leadership”). Recent research in organizational behavior has found that an alternate leadership approach—”transformational leadership”—can engender improved work-related responses of employees over those produced through transactional leadership. This paper reports results of a study, however, which found that a transactional approach may be preferable to a transformational style for enhancing salespeople's affective and behavioral responses.
Article
Transformational leadership theory is a relatively recent entrant into the realm of management thought. In fact, the majority of this literature has been published in the past 15 years. That being said, the ideas that are central to transformational leadership are not necessarily new. Many of these constructs can be found in the writings of earlier management theorists. The literature indicates that transformational leadership can positively impact on organizational outcomes and employee satisfaction. Without an understanding of its historical roots, however, transformational leadership risks becoming nothing more than the latest “buzzword” for enhancing organizational performance. To fully understand and appreciate the paradigm, one must trace the development of the transformational factors from a historical perspective.
Article
In this article we present a model of the processes whereby social actors use impression management behaviors to create and maintain identities as charismatic leaders. Using a dramaturgical and interactive perspective, we examine the roles that the environment, actor (leader), and audience (followers) play in defining the situation and in jointly constructing a "charismatic relationship." We assert that charismatic leaders' self-systems and situational assessments guide their efforts to manage follower impressions of them, their vision, and their organization. Framing, scripting, staging, and performing constitute the basic phases in this dramaturgical process. Exemplification and promotion are identified as the primary strategies invoked by leaders during the performing phase to construct a charismatic image; facework is employed to protect this image when it is threatened. We also consider how and why followers come to attribute charisma to, identify strongly with, and direct high levels of positive affect toward the leader. We advance research propositions along with methodological recommendations for testing them, and we conclude by considering the model's practical implications for developing charismatic relationships that empower followers and facilitate the attainment of socially beneficial goals.
Article
The paper reviews the path-goal theory of leadership. This theory states that a leader's behavior is important for good performance as a function of its impact on subordinates' perceptions of paths to goals and the attractiveness of the goals. When leader behavior clarifies these goals or makes them more attractive the satisfaction, performance, and the leader acceptance is expected to increase. The specific relationship between leader behavior and these criteria will depend upon the personality of the subordinate and the existing task environment. The paper discusses these complex relationships in some detail.
Article
purpose in this chapter . . . is to build upon existing models of leadership present a new paradigm of leadership, and preliminary evidence, to account for variance in subordinate effort and performance that goes beyond the boundaries or predictions of current leadership theories model that attempts to explain how leaders draw the attention of their subordinates to an idealized goal and inspire them to reach beyond their grasp to achieve that goal transactional leadership transformational leadership and organizational effectiveness (PsycINFO Database Record (c) 2012 APA, all rights reserved)
Article
A meta-analysis of the transformational leadership literature using the Multifactor Leadership Questionnaire (MLQ) was conducted to (a) integrate the diverse findings, (b) compute an average effect for different leadership scales, and (c) probe for certain moderators of the leadership style-effectiveness relationship. Transformational leadership scales of the MLQ were found to be reliable and significantly predicted work unit effectiveness across the set of studies examined. Moderator variables suggested by the literature, including level of the leader (high or low), organizational setting (public or private), and operationalization of the criterion measure (subordinate perceptions or organizational measures of effectiveness), were empirically tested and found to have differential impacts on correlations between leader style and effectiveness. The operationalization of the criterion variable emerged as a powerful moderator. Unanticipated findings for type of organization and level of the leader are explored regarding the frequency of transformational leader behavior and relationships with effectiveness.
Article
Typescript. Thesis (D.B.A.)--Nova Southeastern University, 2002. Includes bibliographical references (leaves 88-99).
Article
Typescript. Thesis (DBA)--Nova Southeastern University, 1996. Includes bibliographical references (leaves 129-136). Photocopy.
Charismatic leadership: The elusive factor in organizational effectiveness
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