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Abstract

Harmonious and stable labour-management relations are sine qua non to the development process in Nigeria. For economic and social stability, Nigeria needs to sustain the existing democracy, encourage social dialogue with a view to coping with conflictual issues nationwide. It is against this backdrop that this paper seeks to examine social dialogue as a set of roles for trade unions, and the degree to which this function is enabled or constrained by the dynamics of the political environment in Nigeria. To achieve this objective the authors adopted the qualitative research method. Secondary data such as collective agreements, newspapers reports and official state records were used and supplemented with in-depth interviews with key union representatives and employers' organizations. The authors outline essential elements for social dialogue and how it can contribute to healthy labour-management relations. The authors addressed the positive contributions that social dialogue can make towards minimising open expression of conflicts with the negative consequences on the tripartite social partners, as well as the impacts of political milieu on the effectiveness of trade unions and by extension social dialogue in Nigeria.
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Workplace Relations, Social Dialogue and Political Milieu in Nigeria
Sola Fajana
Department of Industrial Relations and Personnel Management
University of Lagos
Akoka, Yaba, Lagos, Nigeria
Tel: +23-480-6624-8214 E-mail: solafajana@yahoo.com
Oluseyi A. Shadare (Corresponding author)
Department of Industrial Relations and Personnel Management
University of Lagos
Akoka, Yaba, Lagos, Nigeria
Tel: +23-480-3304-9507 E-mail: seyidare2001@yahoo.co.uk
Received: April 20, 2011 Accepted: May 17, 2011 Published: January 5, 2012
doi:10.5430/ijba.v3n1p75 URL: http://dx.doi.org/10.5430/ijba.v3n1p75
Abstract
Harmonious and stable labour-management relations are sine qua non to the development process in Nigeria. For
economic and social stability, Nigeria needs to sustain the existing democracy, encourage social dialogue with a view to
coping with conflictual issues nationwide. It is against this backdrop that this paper seeks to examine social dialogue as a
set of roles for trade unions, and the degree to which this function is enabled or constrained by the dynamics of the
political environment in Nigeria. To achieve this objective the authors adopted the qualitative research method.
Secondary data such as collective agreements, newspapers reports and official state records were used and supplemented
with in-depth interviews with key union representatives and employers’ organizations. The authors outline essential
elements for social dialogue and how it can contribute to healthy labour-management relations. The authors addressed
the positive contributions that social dialogue can make towards minimising open expression of conflicts with the
negative consequences on the tripartite social partners, as well as the impacts of political milieu on the effectiveness of
trade unions and by extension social dialogue in Nigeria.
Keywords: Work Relations, Social Dialogue, Political Milieu, Conflict, Trade Unions
1. Introduction
Work place relations has been turbulent in recent times arising from conflictual situations in the world of work. In the
employment relationship, the interests of employers represented by management and the employees represented by the
union have been diametrically opposed. This has historically been the cause of conflict in industry. Social dialogue is a
process of exchanging information and viewpoints that may ultimately facilitate harmonious labour relations. It may be
tripartite or bipartite. In its tripartite form, dialogue involves co-operation among government, employers’ organisations
and workers’ organisations in formulating or implementing labour, social or economic policy (ILO, 2002). The bipartite
relationship involves employers and trade unions where the government acts as a silent partner by setting the parameters
for the parties’ interaction. Both forms may be purely advisory to the government or may involve negotiations leading to
agreements. The relevant ILO instruments concerning social dialogue are the Consultation (Industrial and National
Levels) Recommendation, 1960 (No. 113).
Productivity-enhancing dialogue requires continual dissemination of management’s labour policy to workers. Yet,
managements sometimes feel reluctant to release information to the unions because information (e.g. accounting reports)
may be misused. The unions on the other hand, often claim they are entitled to know their employers’ general and
human resource management policies. Thus, employees often express the desire to know what is happening, and the
extent to which their jobs are affected. There has been no global concensus as to what policies should be made available
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to unions and in what areas of management decisions the unions should be involved. The lack of consensus is
accounted for by:
Differences in the level of growth and affordability of firms;
Absence of an industry-wide structure bringing all employers together (eg oil employers are still unorganised);
Peculiarities of the nature of business – e.g., some are in exploration, production, refinery, petrochemical and
marketing, manufacturing and service - with distinct operational peculiarities and conditions.
The aim of this paper is to examine social dialogue as a set of roles for the social partners in the employment relations,
and the degree to which social dialogue is enabled or constrained by the dynamics of the political environment in
Nigeria. Most of the reviewed evidence pertains to the oil sector and supplemented with further evidence from other
industries To achieve this objective the authors adopted the qualitative research method. Secondary data such as
collective agreements, newspapers reports and official state records were used and supplemented with in-depth
interviews with key union representatives and employers’ organizations.
2. Theoretical and Conceptual Framework
This study leans on the pluralist or pluralistic theory of employment/industrial relations and the contingency theory. The
pluralist or the pluralistic frame of reference is synonymous with the conflict theory which is also credited to Fox (1966).
This theory views the organisation as coalescence of sectional groups with different values, interests and objectives.
Thus, employees have different values and aspirations from those of management, and these values and aspirations are
always in conflict with those of management. Pluralist theorists argue that conflict is inevitable, rational, functional and
normal situation in organisations, which is resolved through compromise and agreement, collective bargaining or social
dialogue. Rose (2008) posits that the pluralist perspective would seem to be much more relevant than the unitary
perspective in the analysis of employment/industrial relations in many large organisations and congruent with
developments in contemporary society.
The contingency theory holds the view that employment/industrial relation as well as human resource management is
influenced by the organization’s environment and circumstances (Legge, 1978; as cited in Armstrong, 2009). Thus work
relations and social dialogue cannot exist in a vacuum but within an operating milieu or environment of which the
political milieu is of paramount importance.
Various policies are employed by management to ensure good employment/ industrial relations between workers and
their employers. Nevertheless, matters generally covered include corporate performance and plans for structural changes
like mergers and acquisitions, redundancy arising from changes in the organisation environment. Others are the job
requirements of an employee and the reporting system, disciplinary rules, social and welfare facilities, safety rules and
suggestion schemes. More details are revealed in adopted modes of communication.
2.1 Internal Communication
Most employers support effective interactions with their employees, whether unionised or not. Several means are
available and new ones are evolving for serving social dialogue in industry. They include:
Maintenance of industrial intranet connectivity. This innovation, which includes email facilities, is very common
with the big players in industry and service. Workers including those at remote locations are given access to
company computers or cyber cafes serviced by contractors for the purpose of letting workers have access and to
pass information to their superiors and colleagues. This is convenient and cheap.
Publication of house journals and magazines. This is a traditional method of industrial communication. They carry
information on the personal circumstances of staff and on the social events in the organization. Examples are news
on staff wedding, naming ceremonies, leave, promotion and advancement, termination, etc. Bulletins, notice
boards, newsletters, and house journals are freely used for disseminating such information
Adoption of an open-door policy. Workers are now encouraged to come forward as individuals and in groups for the
purpose of contributing their ideas in the management of firms. The firms put all relevant information at the
disposal of the employees who would respond by making suggestions for improvement.
The use of suggestion schemes or suggestion box
Involvement in decision-making and management role. Employee involvement and participation is usually
encouraged in joint consultation, which will be discussed in some details in subsequent section.
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In the oil sector, local contractors are encouraged to participate in decision-making thereby getting the community
and contract employees involved in the management of business. In the absence of this arrangement, contract staff
would have very little or no voice in the management of the parent companies.
2.2 Joint Consultation
Joint consultation is a two-way communication process employed for resolving conflict arising from issues of mutual
interest. Rather than merely inform, here management goes out of its way to seek the views of the staff on
management’s plans for the introduction of changes. Workers' contributions are taken and may be used in decisions
(Fajana, 2000). In the big firms, Joint Consultative Committees (JCCs) are usually organised on plant basis. They
serve the following functions:
Giving employees the prospect of improving policies through their submissions, making full use of staff expertise,
ideas and innovations;
Offering labour and management the opportunity to identify with and have a high opinion of each other's views and
perceptions;
Making available a forum where management and staff can swap over advice, opinions and ideas on all matters
touching their joint and several interests in the workplace before or after decisions have been made;
Providing a workable method of associating employees with the running of the business;
Creating an unassailable safety valve and a two-way channel of communication between staff and management;
Helping to foster co-operation between management and employees; and
Improving the quality of decisions by using the knowledge and experience of those most affected by those
judgements.
Based on the interview had with respondents, a key informant from an oil service contractor commented that periodic
consultative meetings between management and union representatives and constant exchange of information at all levels
are the adopted mechanisms for social dialogue. Methodologically, this mechanism is a sincere and unhindered
discussion of all issues. The discussion and arguments are normally based on facts and respect for each side’s feelings
and aspiration. Conscious effort is made to ensure the implementation of all resolutions and understandings reached.
This helps to eliminate distrust.
2.3 Collective Bargaining
Flanders defined collective bargaining (CB) as the “procedure by which wages and conditions of employment of
workers are regulated by agreements between the workers’ representatives and their employers. This conceptualization
of CB is captured by investorwords.com (2007) as a method of negotiation in which employees use authorized union
representatives to assist them. The CB process is internationally acclaimed as the legal instrument by which workers and
management settle conflicts arising from employment contracts. In particular, the conventions and standards of the ILO
are noticeable and instrumental. The result of the negotiation process is the signing of an agreement by both parties. CB
thus exemplifies bipartite social dialogue. Collective bargaining in Nigeria is as old as the economic history of the nation.
On account of special circumstances arising from learning from Western experiences during colonialism, trade unions
and collective bargaining were introduced long before the country experienced its initial industrialization (Fajana, 2009).
Affordability continued to remain a big constraint against the readiness of employers to concede well deserved
improvements that unions often ask for. Generally, bargaining has experienced considerable elevating policy
pronouncements but less in terms of its seriousness and effectiveness in various industrial sectors. Nevertheless, the
following reasons account for its current and possibly continued adoption in Nigerian industries:
Unilateral determination or awards by the employers might record short term acceptance, but they are not likely to be
satisfying in the long run since employers may change their minds and workers may prefer lower rates that came out of
collective negotiations that were characterised by more commitment. This position was maintained by the Nigeria
Labour Congress (NLC) in its struggle to determine minimum wage for the country in the 1990s. The NLC indicated an
endorsement for a lower but negotiated rate, and resisted unilateral offers (awards) made by the state.
3. Movement for Decent Work and Pay
A trend to which employers and trade unions in Nigeria had to respond positively is the wish of the International Labour
Organisation for decent work and decent pay. The adopted strategy is to reference its conventions and standards for
collective bargaining to ensure that workers have a fairer deal at work; that slavery working conditions are minimised.
By guaranteeing the right to CB, it was felt that workers pay would be equitable and just. In some industries CB has
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been recognised as inevitable. For instance in the Nigerian oil sector where the employers do not have serious singular
body for regulating terms and conditions of employment, and even where there do not exist trade unions (as in the
Central Bank, the Police and Armed Forces), informal arrangements are being utilised to regularly dialogue and use joint
consultation for the purpose of determining terms and conditions of employment. This emerging trend would seem to be
explained in the functional value of CB which has made it attractive to non-unionised work settings. The theoretical
explanation would be that CB as a feature of industrial democracy is found compatible with open book management
which emerged in the 1980s, although its effects seem to be waning in the 2000s. CB is also currently compatible with
the economic reality of Nigeria, having emerged from the dualistic framework of a large public market sector to one of
liberalisation via privatisation of public enterprises. CB had relatively thrived historically in the private sector, hence, a
growing of that sector suggests greater rate of adoption of CB economy-wide, all other things being equal.
The informal sector operators often resist unionisation and CB by appealing to the relatively small size of their
operations and the wish to retain control and cohesion among their workforce. Nevertheless, their choice of wage
determination will affect the decency of work and pay. CB is fast emerging as the optimal option. The appeal of
collective negotiation in reported cases in South Africa has been explained by observability from current adopters and
the possibility of instalment trials. In a study of selected SMEs in Southern Africa (Fashoyin et al 2006) found that a
number of SMEs have had trade unions for at least some period, while some were presently active. The ease with which
firms choose to adopt and discontinue with unions is possibly explained by the trialability characteristics of CB
institutions and processes in the informal sector (Rogers, 1983, Fajana 1991). Even if CB is not very active in the SMEs,
other forms of labour-management cooperation are possible and flourishing.
3.1 ILO and its Monitoring Role
The role of the ILO in explaining the current high adoption rate of CB in Nigerian industries is to be appreciated. ILO
monitoring reports have persuaded the Nigerian government to revisit its policy, and to set up amendments to the Trade
Union Act in 2005, with the sole object of democratizing trade union and CB process. Faster adoption rates of CB
have been encouraged in Nigeria by the positive adoption behaviour of very large firms, serving as models that are
observable by other firms. Some multinational firms have served this model role for other employers creditably. These
firms exert considerable positive impact on smaller organisations by making sure that the interests and capacity of
smaller firms are considered in the CB process. To accommodate the capacity to pay among diverse firms,
categorisations of some sorts, and ranges are instituted in national agreements, while company-specific rates are fixed at
the domestic levels. Less inclusiveness would have been achieved if such capacity limitations have been ignored by
organised employers in different trade groups in the Nigerian system of industrial relations. In the effect, smaller firms
are encouraged to embrace collective negotiations. This approach is recommended for continuation in Nigerian
industrial relations.
3.2 Contractor’s Forum
An emerging system of business operations in this millenium is outsourcing which releases organisations to concentrate
on their core activities while farming out their support services. To further social dialogue involving the social partners,
new approaches are being crafted. The attempt here is to bring together companies, their contractors, the trade unions
and other stakeholders to dialogue over issues of mutual interests. Thus, contractor’s forum or variants of this, exists in
several companies. In the specific case of Shell (SPDC), the forum expanded its consultative role to negotiate with the
SPDC Service Contract Staff as represented by NUPENG National Secretariat. In this ‘negotiation’ facilitated by SPDC,
all stakeholders (SPDC, NUPENG and SPDC Contractors) undertook to work together to ensure industrial peace and
harmony; but NUPENG and PENGASSAN in SPDC agreed not to go on strike. This was in a communiqué issued at the
end of the mediatory meeting by the Federal Ministry of Labour and Productivity involving the stakeholders at the
conference room of the Labour Ministry on the 7th of April 2004. The Forum was able to reach agreements on the issue
of Direct Hire Term Contract in SPDC with regard to their membership in PENGASSAN. This helped to nip in the bud
what might eventually have emerged as a serious dispute between the two unions in the oil sector.
3.3 Community Relations Dialogues
Interactions do take place between the leadership of the communities, especially in the Niger Delta, and the management
of the oil firms. The trade union as an important stakeholder usually observes the proceedings sometimes providing
critical inputs towards dousing youth restiveness. The agitation of the youths arises from the tampering with the ecology
and hence economic environment and livelihood of the indigenes. The interest of the oil workers in participating in such
dialogues stems from the concern over heath and security issues as community restiveness sometimes involve the arrests
and killings of oil workers, Nigerian nationals and foreigners alike.
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3.4 Phenomenal Mutual Benefits
Dialogue instigates and sustains the co-operation of trade unions as a benefit to all parties. Against the backdrop of a
mutual understanding of the need to partner with employers, workers and their representatives readily offer to assist the
employers in achieving a competitive and profitable business. For instance, PENGASSAN has realised that, “… we are
in a global world – a very dynamic world that requires the unions to go beyond the frontiers and make efforts to get
involved in how the organisation is being managed and the various changes that are taking place in the organisation. So
apart from industrial relations topics, issues concerning technology, the environment and the organisation are jointly
discussed and agreed upon by both companies and representatives of the different trade unions (PENGASSAN, 2002).
Unions now sponsor workshops and other training programmes in areas that would ordinarily be regarded as the
functions or concerns of management. Consultations and other forms of social dialogue have always yielded benefits to
workers in terms of:
Respect for the talents of workers as recognised by their employers;
Reciprocal or mutual respects on both sides;
Assurance of peaceful determination of future conflicts;
Enhanced salary allowances and favourable conditions of service;
More job and income security;
Job satisfaction, motivation and self fulfilment; and
The emergence of a small group of worker aristocrats (privileged with a higher social status).
The foregoing accounts show that industrial harmony is heavily dependent on social dialogue. The effects of functional
dialogue on the stakeholders include, in respect of workers and their collectivises (Fajana,2000): (i) Job, income
satisfaction and heightened morale and productivity which further enhances compensation under a merit or performance
based pay system; (ii) Avoidance of victimising reactions when employers are frustrated by open conflicts arising from
unresolved worker demands; and (iv) Mutual benefits as a result of opportunity to review trends and fortunes in the
business.
In respect of the employers, the following positive outcomes are noted: (i) Avoidance of costs which would be incurred
if conflicts are left open to strikes and other industrial actions; (ii) Avoidance of Loss of goodwill, patronage, output,
revenue and profits; (iii) Avoidance of Loss of executive time; and (iv) Avoidance of the decline of morale and
productivity of employees which usually occur before, during and after industrial actions.
The state would also put at jeopardy national security, given the criticality of oil in the national economy and its potency
for affecting international politics, unemployment, inflation, political instability, executive take-overs (coup d’états), and
kindred problems. All these are minimised when social dialogue is allowed to thrive.
4. Stakeholders’ Role in the Promotion of Social Dialogue
4.1 The Role of the State
The Nigerian State must inevitably play a significant role in the promotion of social dialogue in industry. This is because
the state is a major employer as well as a ‘neutral’ observer. The state therefore makes available a multi-party
mechanism for dialogue whenever issues arise that cannot be resolved bi-partite. This action is in conformity with ILO
Recommendation 113, which Nigeria has ratified. Specifically, the recommendation stipulates that consultation and
co-operation should aim at ensuring that the competent public authorities seek the views, advice and assistance of
employers' and workers' organisations in an appropriate manner, in respect of such matters as:
The preparation and implementation of laws and regulations affecting their interests;
The establishment and functioning of national bodies, such as those responsible for the organisation of employment,
vocational training and retraining, labour protection, industrial health and safety, productivity, social security and
welfare; and
The elaboration and implementation of plans of economic and social development.
The state also has a legislative role to play in meeting its social dialogue imperatives. The State institutes the National
Labour Advisory Council as a tripartite structure for the formulation and review of industrial relations policies. It is also
required that the bi-cameral National Assembly ought to provide a forum for national debates of laws in industrial
relations. Consequently, the National Assembly did take over a number of critical issues in the oil sector, such as:
privatization of state-owned oil firms;
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the plight of those workers who may be adversely affected by privatisation; and
other labour reform bills, some of which are currently being attended to by the legislators.
Although the National Assembly seems to be doing something for labour generally, it is expected that some of the
contending issues would have been subjected to public hearings, traditional of most global democratic legislative
institutions and processes. But this has not been the case in Nigeria. At the State and Local Government levels, very
little or nothing can be done because labour issues are on the exclusive legislative list, indicating that only the Federal
Government can commit the state on labour matters. Nevertheless, state governors and chairmen of local government
councils do intervene in conflict situations. Given the cultural imperative of respecting elders and people in authority,
conflicts that initially appeared intractable with the formal due process might just wither away at the intervention of a
very influential personality, even though these people are not even envisaged in the formal disputes machinery.
4.2 The Role of Trade Unions
Advocacy is a form of intervention by declaring support for a cause usually undertaken by a group. Several unions have
played this role with some success in Nigeia. In the case of the oil sector, PENGASSAN has assumed this role on behalf
of Nigerian people and their social emancipation. PENGASSAN opens up the channel of communication and dialogue
with the competent public authorities for the purpose of influencing public policy. The Association felt that by joining
voices with other groups with the same convictions and values, sufficient pressure is being put on the government so that
the issues will be discussed with the competent and relevant stakeholders affected for the ultimate benefits of all parties.
5. Political Milieu and Social Dialogue
Recent political developments in Nigeria have been amazing for employment/industrial relations and the management of
human resources. Highly successful strikes were staged by the petroleum workers as an aftermath of the annulment of
June 12 election result. The 1994 general strike gradually withered because the military regime struck back, dismissing
the leadership of the NLC and two petroleum sector unions, as well as arresting several well-known labour leaders. As a
result of the military crackdown on the unions and their leaders, the labour movement fell into confusion for several
months. In October 1994, the union leaders called for support from the International Labour Movement, which was
growing increasingly worried about the open abuse of trade union rights by the military government.
In addition to the strike in the petroleum sector, there were pockets of disruptive strikes by teachers, health workers, and
state employees. These strikes not only mirrored the strife-ridden political climate, but culminated in repeated
government failure to honour commitments to its workers. Government economic policies quickly infuriated the
recurrent economic decline. Real income waned and purchasing power dropped, while many workers lost their jobs due
to production cutbacks and downsizing, as well as other measures aimed at restructuring work organizations. Teachers
were particularly dismayed by disintegrating school system and the lack of a decent pay, while other public sector
employees demanded that the government put into practice “relief packages” to help cope with biting inflation. Often,
strikes were protests over the non-implementation of previous agreements. In the case of Academic Staff Union of
Universities, for example, the government did not faithfully honour a 1992 agreement with the union. This led to a
six-month strike action in 1994, with a nine-month repeat in 1996 on the same set of issues. Towards the end of the
transition programme set up by Abacha, a strong movement that canvassed nation-wide rallies for his self-succession in
office. Pro-democracy and human rights groups equally resisted this action across the country. This development seems
to have dampened the hope of some Nigerian workers for honest and successful democratic governance in the future.
Certainly, orientations at work must have been somewhat altered as a result of psychic modifications of the citizenry.
Incidentally, General Abacha died in 1998, and his successor started a programme of reconciliation with the hope of
encouraging the pro-democracy groups to play credible role in the task of rebuilding the country. This process was going
on when Chief M. K. O. Abiola also died ostensibly of heart attack in prison.
The effect of political uncertainties in Nigerian workplaces is possibly an indirect one. In the specific case of the banks,
as patronage by depositors took low ebb because of the changes in depositors' attitude, bank cash assets dwindled and
thus, some of the distress encountered towards the early 2000s can be explained. Against this backdrop, the welfare of
bank workers may be affected since the fortune of the bank employer is partly a determinant of staff welfare. For the rest
of the economy, workers continue to suffer the uncertainties of job insecurity, poor living conditions and general stress
and tension with deleterious effects on their health. On 29 May 1999, Nigeria managed to establish the Fourth
Democratic Republic with Retired General Olusegun Obasanjo as a democratically elected President. Visibly some
gains of democracy filtered into workplaces and the nation in the form of freedom of association and freedom of speech,
but certainly a lot more still remained outstanding in the areas of legislative responsibility, and optimal macro-economic
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management from which desirable effects can spill over to workers’ welfare. Characteristically, the political
developments of the 1990s have remained sustained and invigorated.
By 2009, it became apparent that political developments in Nigeria do affect the psyche and orientation of workers.
Individuals engage in social comparisons that ultimately led to assessments of inequity. In the outcome, workers who
see politicians and military elité as improperly and inequitably advantaged in the allocation of national resources do vent
their discontent on their workplaces via reduced morale and productivity as well as increased proneness to sabotage, or
other measures that would seem to balance the observed inequity (Anifowose & Babawale 2003). Against the backdrop
of a milieu such as described, a number of issues emerge which contrain or challenge trade unionism and social dialogue.
These are:
Corruption: Nigeria’s corruption profile scores and index are on the upward trend since 2000 (See appendix 1).
Expensive running of state institutions
Dysfunctional federalism
Absence of well established political parties (system)
Legislative incompetence
Coupled with a high incidence of corruption among the elites andthe perception of inequity experienced by workers, is
the oversized expense sheet of running the agencies of the governments at all levels. For instance, official figures show
that N29 million is approxinately the annual salary and allowances of each minister; 28 million naira is paid to each of
the 109 senators in a year; N22 million is paid to each member of the house of representatives in a year; N1.4 billion is
the estimated total payment to presidential aides in emoluments in a year and N593 billion is the total yearly payment to
council chairmane/women and councillors in the nations 774 LGAs.
Also, N36 billion is the total salary of house of assembly members across the 36 states and N1.3 trillion naira is the
estimated annual salaries allowances and fringe benefits of the nation’s political office holders at all tiers of
government.(This day, 2009). The government at the centre continues to exert extreme dominance on the overall system,
making Nigeria’s system of federalism to be dyfunctional. As the other stakeholders perceive the centre as the locus of
power over decisions of macro character, extreme pressure is exercised at that level by the trade union centres operating
in concert with the general civil society, whether organised or not. Consequently, requests for dialogue activities at the
macro level have always been made by the national unions and carried to the federal government. State and local
governments have received far less requests for dialogue activities.
Furthermore, Nigeria’s political system easily lends itself to dominance by a few individuals on account of the pursuit of
personal and individualistic interests at the expense of the social good. Although experts may attempt to label the
current experiment at our political governance, to the uninitiated it would appear that the emerging system is peculiar
crying for its own unique name. I suggest primitive accumulationism. The legislature in all political systems, ancient or
modern, have always remained critical, playing the necessary oversight (internal check) functions (Oyelowo, 2007)
However, the legislature seems to have failed in the discharge of the foregoing traditional functions. The lack of
legislative capacity and competence is traceable to the general decay of socio-cultural values. Consequently, the
legislature is not better than, in fact competes with, the executive arm of government in the promotion of expensive
governance, lack of speed in the discharge of constitutional duties, failure to adopt the right methods, and the
misplacement of priorities. For instance, the matter of the review of Nigerian labour laws which had been placed before
the National Assembly has remained unattended over the last three years, whereas laws vindictively targetted at
individual ‘enemies’, sponsored by the executive, are rushed through and passed into law. The effectiveness of
Nigerian trade unions may have been limited by a rather unconducive political environment, as dictated by the
incompetence of the legislature, a dysfunctional federalism and other explored reasons. Rather than remain encumbered
without remedy, unions have taken some commendable measures. At the initiative of the unions, some advocacy has
turned up also as a form of dialogue for collectively influencing state policies.
6. Concluding Remarks
Aside from traditional and evolving techniques of communication, including electronic, house publications, open door
policies, and opportunities to participate in decision-making, joint consultation remains the most visible and the most
significant form of communication in Nigerian industries. It enables the employer to achieve co-operation and
organisational effectiveness, and the workers are able to advance the object of their unionisation, i.e., improvements in
the terms and conditions of employment. Dialogue is a natural and socially acceptable way of interacting in the
workplace, especially for taking decisions over issues of mutual and divergent interests. The employer and employees
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engage in a bi-partite relationship considering issues such as lunch and or refreshments / meals, trends in the business etc.
Under the bipartite arrangements, joint consultation, collective bargaining, contractors forum and community-relations
dialogues may be significant. Social dialogue has positive impact on industrial relations, especially on the two parties,
employers and employees who deepens mutual respect in the process, and who dwelling under the experience and faith
of previous practice is assured of future peaceful relations. In the peculiar case of contract and expatriate workers who
may have been rendered very inactive in trade unionism in Nigeria, informal arrangements do exist for serving the social
dialogue objective, thereby giving contract staff a feeling of belonging with their parent companies.
At the macro level, tripartite social dialogue is expected to provide the framework for dealing with issues that have
general applications across all industries and all levels of goverance. State intervention at this level is to put all actors on
a minimum platform, below which none of them should fall. The State, as an interested arbiter, intervenes at will, sets up
a National Advisory Council and creates a public hearing forum at the National Assembly, all for social contestation.
This explains the frustration of the trade unions who are sometimes forced to pursue dialogue in forms that are
somewhat unconventional, to the mutual disadvantage of all the social partners. It is recommended that all social
partners should increase their capacities for effective social dialogue on account of the received contemporary
turbulence in the political environment.
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Ekeanyanwu, L. (2006). “Women to the Rescue in the Fight against Corrupton: Case Study of Nigeria”. Paper
Presented at the 12th IACC, Guatemala, November.
Fajana, S. (2009). “Industrial Relations and Collective Bargaining Trends in Nigeria”. An ILO Commissioned Research
Project. Geneva
Fajana, S. (1991) “Ascriptive Influences on Pay and Employment Conditions: A Survey of British Multinationals and
Indigenous Employers in Nigeria. International Journal of Human resource Management. Vol.2, No.3 pp 345-358.
http://dx.doi.org/10.1080/09585199100000072
Fajana, S. (2000). Industrial Relations in Nigeria: Theory and Features (2nd ed.). Lagos: Labofin and Company.
Fashoyin T., Sims E & Tolentino A., (2006) Labour- Management Cooperation in SMEs: Forms and Factors.
International labour Office, Geneva.
Fox, A. (1966). Industrial Sociology and Industrial Relations. Royal Commission Research Paper N0. 3. London:
HMSO
ILO (2002). The Promotion of Good Industrial Relations in Oil and Gas Production and Oil Refining. Geneva
Interview with informant from Halliburton, July 2004
Investorwords.com (2007)
Oyelowo, O. (2007). “Constitutionalism and the Oversight Functions of the Legislature in Nigeria”. Draft Paper
Presented At African Network of Constitutional Law Conference on Fostering Constitutionalism in Africa Nairobi
PENGASSAN INFO, 2002, Vol. 1 NO 2, p.20
Rogers E.M. (1983) Diffusion of Innovations. (3rd ed) New York: Free Press
Rose, E.D. (2008). Employment Relations. (3rd ed.). London: Pearson Education Ltd
This Day (2009). “Legislators, 36 Governors Okay Pay Cuts.” Friday 20 March.
www.sciedu.ca/ijba International Journal of Business Administration Vol. 3, No. 1; January 2012
Published by Sciedu Press 83
Table 1. Nigeria Corruption Index, 2000 - 2006
Year CPI RANKING CPI SCORE
2000 90/90 1.2
2001 90/91 1.0
2002 101/102 1.6
2003 132/133 1.4
2004 144/146 1.6
2005 152/158 1.9
2006 143/163 2.0
Source: Ekeanyanwu (2006).
... Some scholars have identified disagreement or conflict as an inevitable aspect of every workplace and society since people in the organisation have diverse opinions, beliefs, interests, and perceptions about setting goals and how to achieve them (Akinmayowa, 2012;Mbah & Ifeanyi, 2012;Fajana & Shadare, 2012;Omisore & Abiodun, 2014;Schmidt & Islam, 2022). At the organisational level, employees may disagree with management due to perceived injustice in resource allocation, goal differences, authority relationships, roles and expectations, and jurisdictional ambiguities (Omisore & Abiodun, 2014). ...
... In its tripartite form, dialogue entails mutual understanding among government representatives, employers of labour and workers/union to formulate and implement policies on labour, social and economic matters (ILO, 2002cited in Fajana & Shadare, 2012. The bipartite relationship includes employers of labour and workers/unions, where the government plays a mediating role in defining the boundary for interactions between the parties (Fajana & Shadare, 2012). Bipartite social dialogue is a part of tripartism, in which the government plays the role of provider of the legal framework or the labour laws within which industrial relation operates. ...
... According to Bikoloni (2015:5), -social dialogue can exist as a tripartite process, with the government as an official party to the dialogue or it may consist of bipartite relations only between labour and management (or trade unions and employers' organizations), with or without indirect government involvement‖. Fajana and Shadare (2012) assert that both forms could be advisory to the government or may be engaged in the negotiation that will result in a formidable consensus. ...
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The dynamic and complex political and business environment calls for a harmonious relationship among stakeholders. This study examined the imperatives of nation building by critically discussing the concepts of nation building and the meaning, dimensions, levels and usefulness of social dialogue. Strategies such as joint consultations, effective and efficient communication networks, stakeholder relationships, commitment to continuous learning, and capacity building are identified and discussed in building a prosperous nation and a harmonious workplace. The study concludes that building a prosperous nation and a harmonious workplace devoid of ‗unmanageable' civil and industrial crises can be created through result-oriented dialogue.
... In this vein, Olonade et al. [3] and Fatile and Adejuwon [10] suggest that effectively managed conflicts encourage organizational improvement to boost employees' performance at work. Through good conflict management strategies, weaknesses in organizational decision-making are exposed [11,12], which may prompt the establishment to effect changes and search for positive solutions [13]. Therefore, management has a responsibility to handle conflicts appropriately to increase employee engagement because doing so will lead to improved corporate productivity through better communication, time management, cooperation, and employee engagement [9, 14-16]. ...
... Malak et al. [45] asserted that a highly competitive person's use of power can only be curbed via stronger external power, such as legal regulations or societal taboos, when things go out of hand. When a contractual arrangement between management and employees has to be resolved before it can be resolved in court, the negotiating technique is usually employed [13]. Conflict management was subsequently described by Ozkalp [46] as the interventions intended to lessen conflict or, in certain cases, to enhance inadequate conflict. ...
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This study examined the causes, consequences, and strategies for managing organizational conflict among the National Union of Road Transport Workers (NURTW) in Akure, Nigeria, to achieve sustainable peace and harmonious relationships among union members, and actualize better transport service delivery to the larger society. A survey design was adopted to elicit primary data through questionnaires and in-depth interviews with NURTW members. Desk research was also used to gather relevant information from the literature. Hundred (100) questionnaires were purposively and randomly administered to commercial drivers who are members of the National Union of Road Transport Workers in Akure. The survey was done across three major parks in Akure: Cathedral Park, Ondo Road Park and Benin Garage Park. They were selected because they are mostly dominated by the members of NURTW, and mostly patronized by passengers. The data collected were analyzed using simple descriptive and inferential statistics; in the form of frequencies, percentages, bar charts, and logistic regression. The study found that most of the NURTW members were males, and were majorly in the economic productive year between the ages of 35 and 45. Findings further revealed that government or political interference is a major cause of conflict among NURTW members. The aftermath of conflict among the union usually resulted in disruptions of the union activities and destruction of lives and properties. The bargaining approach in managing conflict is the most effective strategy for addressing conflict among NURTW members in Akure, Nigeria.
... A positive approach to organizational conflict, according to Fajana and Shadare (2012), is that it is absolutely necessary. As a result, it should be explicitly encouraged to oppose ideas and to encourage both conflict stimulation and resolution. ...
... As a result, organizations should try to manage or reduce conflict to the organization's advantage rather than avoiding it. As per Fajana and Shadare (2012), there are a few administrative systems utilized in overseeing struggle, and basically, they are aimed at its goal, these include: ...
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This study examines the relationship between employee performance and perspective in workplace conflict management strategies through a review of the body of existing literature. This study is the construct of workplace conflict management strategies UNIPORTJABFM VOL. 15 NO. 1 MARCH 2024 69 | P a g e and employee performance: which includes: collaborating, accommodating and alternative dispute resolution conflict management strategies while the dependent variable is organizational performance. The study review extant literature on perspective conflict management strategy and how they relate to organizational performance. The study also reviewed some relevant theories and empirical work done on these areas that are relevant to the area of study. The findings indicate that workplace conflict management strategies proxies such as collaborating, accommodating and alternative dispute resolution conflict management strategies contributes positively to employee performance in Nigeria deposit money bank. The study came to the conclusion that employing a collaborative conflict management strategy improves employee performance. Conflict management strategy involves working with others makes it easier to discuss problems and come up with solutions that work for everyone. The study also came to the conclusion that an accommodating approach to conflict management improves employee performance. This is because it tries to satisfy customers, it helps to meet others' expectations, it's a small price to pay to keep the peace, and it helps to find quick solutions when time is of the essence. The study concludes that because of the organizations' coherence in conflict management, alternative dispute resolution has a positive impact on employee performance. Introduction Conflict is a constant in every human relationship, whether in the family, an organization, or an institution. Conflict exists in every organization because stakeholders with different stakes or interests must collaborate. Conflict is a common occurrence in formal organizations because management and individual workers have divergent goals. This is because people have different values, attitudes, and goals, so there will always be conflict between them. Personality and other structural factors play a role in conflict at the individual and group levels. Organizations frequently encounter workplace conflicts, which, if not handled effectively, can result in negative outcomes such as lower employee morale, decreased productivity, and increased absenteeism. On the other hand, conflict resolution can improve collaboration, communication, and decision-making when it is done right. As a result, human resource management and organizational behavior research has increasingly focused on workplace conflict management strategies.
... A positive approach to organizational con lict, according to Fajana and Shadare (2012), is that it is absolutely necessary. As a result, it should be explicitly encouraged to oppose ideas and to encourage both con lict stimulation and resolution. ...
... As a result, organizations should try to manage or reduce con lict to the organization's advantage rather than avoiding it. As per Fajana and Shadare (2012), there are a few administrative systems utilized in overseeing struggle, and basically, they are aimed at its goal, these include: ...
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The focus of this study is to examine perspective in workplace con lict management strategies and employee performance: A review of the extant literature. This study is the construct of workplace con lict management strategies and employee performance: which includes: collaborating, accommodating and alternative dispute resolution con lict management strategies while the dependent variable is organizational performance. The study review extant literature on perspective con lict management strategy and how they relate to organizational performance. The study also reviewed some relevant theories and empirical work done on these areas that are relevant to the area of study. The indings indicate that workplace con lict management strategies proxies such as collaborating, accommodating and alternative dispute resolution con lict management strategies contributes positively to employee performance in Nigeria deposit money bank. The study came to the conclusion that employing a collaborative con lict management strategy improves employee performance. Con lict management strategy involves working with others makes it easier to discuss problems and come up with solutions that work for everyone. The study also came to the conclusion that an accommodating approach to con lict management improves employee performance. This is due to the fact that it helps to meet the expectations of others, that it's a small price to pay to maintain peace, that it helps to ind quick solutions when time is short, and that it tries to meet the needs of customers. The study comes to the conclusion that alternative dispute resolution positively affects employee performance due to the organizations' coherence in con lict management Keyword: collaborating, accommodating and alternative dispute resolution con lict management strategies
... Industrial conflict inclines to be harmoniously settled without resulting in industrial action when consultation is deployed. Fajana and Shadare (2012) postulated that joint consultation is a two-way communication method deployed for resolving conflict resulting from issues of shared concern. Instead of simply passing information, management ventures to hunt for the opinions of the employees on the plan of management to introduce some procedural changes. ...
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Conflict has been proven to be inescapable in the work environment because of the composite nature of organizations. The study on the Appraisal of the Relevance of Consultation in Organisational Conflict Management evaluated the relationship of consultation with conflict management in an organization. Deploying consultation strategies in conflict management douses the degree of impact and incidence of escalated conflict. The study administered a questionnaire to 200 respondents from Banking & Fintech, Manufacturing, Professional Institutes, Ministries, Departments and Agencies of Government, Telecommunication, and Oil & Gas sectors in Southwest Nigeria through Google Forms, while 177 responded. A questionnaire was designed and validated by Industrial and Labour Relations Experts before administering it. Data were analyzed using charts, tabulations, percentages, and Pearson Product Moment Correlation (PPMC) methods. Findings confirmed that relationships exist between conflict management and consultation as a form of social dialogue. Most respondents agreed in strong and mild terms that deploying social dialogue in conflict management can trim down conflict; facilitate collaboration; replace confrontational relationships; establish a harmonious industrial climate; and open and encourage channels for consensus building. Since conflict is an intrinsic feature of organizational relations, sustaining a mutual relationship requires a deliberate commitment to adopt conflict management strategies. Social dialogue through consultation proved to be a potent apparatus for promoting effective conflict management. This highlights the need for organizations to prioritize consultation as a strategic approach to conflict resolution, ensuring harmony and collaboration across workplace dynamics. Hence, it is recommended that consultation should be deployed as a procedure to manage conflict in an organization.
... This result however is significant in providing evidence on consensus rating of unionmanagement conflict as the most prevalent type in the organization. The finding buttressed the views of Fajana and Shadare (2012) that in employment relationships, the interests of employers represented by management and employees represented by the union have often been opposed in work organisations. This has historically been the major cause of conflict in unionized organizations, not only in Nigeria but also in developed economies. ...
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This study examines the impact of conflict management strategies on the attainment of organizational goals in selected manufacturing companies in Abuja. The study adopted a descriptive research design with two research questions raised and two research hypotheses. The study investigates conflict management strategies in nine manufacturing companies in Abuja, including 7up Bottling, Coca-Cola, Nigerian Breweries, Glasco Plastic Company, Ero Table Water, Alpha Ceramics and Aslo Glass. The research aims to establish the relationship between management strategies and organizational goal attainment. The study has limitations, such as its focus on a few selected firms and the small sample size, which may limit the generalizability of the findings. Data were generated through the use of a validated structured questionnaire. Descriptive and inferential statistics were employed to analyze data collected from the respondents. The study used Spearman correlation analysis as a methodology tool. The results showed a significant positive relationship between conflict management strategies (collective bargaining, compromise, and accommodation) and organizational goal attainment. Non-integrative strategies (competition, domination and avoidance) had a negative effect. Collective bargaining strategy had the highest positive correlation with goal attainment. The study recommends an inclusive and collaborative conflict management strategy, involving unions in strategic decisions, to avoid conflict insurrection. Conflict is unavoidable in organizations and can affect goal attainment depending on the chosen conflict management strategies.
... John-Eke and Akintokunbo [32] claimed that, to prevent a highly competitive individual from exerting too much power, it is necessary to utilize external factors such as legal restrictions or social stigmas whenever they going too far. In cases where a dispute between management and employees regarding responsibilities is resolved before taking legal action, the bargaining process is commonly employed [39] . It gives all parties who have been wronged the opportunity to express themselves on an equal footing, without regard to who is in a higher position in the conflict. ...
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Conflict is considered an inevitable aspect of human social relationships and an inevitable and significant occurrence in all organizations. This study will review the literature on preference conflict organizational management style in Malaysia. From 2013 to February 2023, a systematic examination of the three most databases was conducted. Articles from peer-reviewed journals that examine conflict management styles in Malaysia and are consistent with the theory of conflict management style were included to achieve the research goals. The reviewers independently applied the selected criteria, extracted the data, and evaluated the quality of the study. Eleven of the 635 studies discovered met the inclusion requirements. The findings indicate that Malaysia’s preferred management style is integrative and compromising. However, if the organization’s demographics are multicultural, Malaysians tend to employ a conflict-avoidance style to avoid significant conflicts. Depending on the circumstances, the research indicates that Malaysians are pacifists and fighters in conflicts threatening their well-being. They attempt to become more respectful while maintaining positive relationships with all parties involved. The study provides several significant contributions for practical purposes and knowledge to interested parties, such as managers and organizational leaders, in determining the best practice for conflict resolution. Further research is required to investigate the state of the employee-employer relationship following the implementation of the proposed conflict resolution style.
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This paper explored perspectives for the determination of national Industrial Relations policies used by countries in managing labor-management relations. With the aid of a historical/ analytical approach, the paper highlighted two major perspectives (voluntarism and interventionism) as labor or industrial Relations policy options put in place in countries with increasing Union density for the minimization of industrial Relations adversarialism and promotion of industrial harmony at workplaces. The paper also highlighted the variants of voluntaristic labor policies (including management dominated and joint determination oriented labor policies). Further highlighted are the interventionist Industrial Relations policies with its variants (including the various forms through which the State intervenes in the determination of the ways in which the principal actors in Industrial Relations are to function). The paper concluded that perspectives on the determination of national labor and Industrial Relations policies evolved during the unregulated interplay between the demand and supply of labor which led to increasing immiseration of the working class and the clamor for regulatory mechanisms to balance the power of the principal actors in Industrial Relations. The Nigerian labor policy experience was explored and a justification put forward by the Nigerian State for the model adopted is discussed. KEYWORDS: Voluntarism, Interventionism, Labor Policy, Management Domination, Joint Determination, Industrial Harmony, Industrial Relations Adversarialism
Book
Getting an innovation adopted is difficult; a common problem is increasing the rate of its diffusion. Diffusion is the communication of an innovation through certain channels over time among members of a social system. It is a communication whose messages are concerned with new ideas; it is a process where participants create and share information to achieve a mutual understanding. Initial chapters of the book discuss the history of diffusion research, some major criticisms of diffusion research, and the meta-research procedures used in the book. This text is the third edition of this well-respected work. The first edition was published in 1962, and the fifth edition in 2003. The book's theoretical framework relies on the concepts of information and uncertainty. Uncertainty is the degree to which alternatives are perceived with respect to an event and the relative probabilities of these alternatives; uncertainty implies a lack of predictability and motivates an individual to seek information. A technological innovation embodies information, thus reducing uncertainty. Information affects uncertainty in a situation where a choice exists among alternatives; information about a technological innovation can be software information or innovation-evaluation information. An innovation is an idea, practice, or object that is perceived as new by an individual or an other unit of adoption; innovation presents an individual or organization with a new alternative(s) or new means of solving problems. Whether new alternatives are superior is not precisely known by problem solvers. Thus people seek new information. Information about new ideas is exchanged through a process of convergence involving interpersonal networks. Thus, diffusion of innovations is a social process that communicates perceived information about a new idea; it produces an alteration in the structure and function of a social system, producing social consequences. Diffusion has four elements: (1) an innovation that is perceived as new, (2) communication channels, (3) time, and (4) a social system (members jointly solving to accomplish a common goal). Diffusion systems can be centralized or decentralized. The innovation-development process has five steps passing from recognition of a need, through R&D, commercialization, diffusions and adoption, to consequences. Time enters the diffusion process in three ways: (1) innovation-decision process, (2) innovativeness, and (3) rate of the innovation's adoption. The innovation-decision process is an information-seeking and information-processing activity that motivates an individual to reduce uncertainty about the (dis)advantages of the innovation. There are five steps in the process: (1) knowledge for an adoption/rejection/implementation decision; (2) persuasion to form an attitude, (3) decision, (4) implementation, and (5) confirmation (reinforcement or rejection). Innovations can also be re-invented (changed or modified) by the user. The innovation-decision period is the time required to pass through the innovation-decision process. Rates of adoption of an innovation depend on (and can be predicted by) how its characteristics are perceived in terms of relative advantage, compatibility, complexity, trialability, and observability. The diffusion effect is the increasing, cumulative pressure from interpersonal networks to adopt (or reject) an innovation. Overadoption is an innovation's adoption when experts suggest its rejection. Diffusion networks convey innovation-evaluation information to decrease uncertainty about an idea's use. The heart of the diffusion process is the modeling and imitation by potential adopters of their network partners who have adopted already. Change agents influence innovation decisions in a direction deemed desirable. Opinion leadership is the degree individuals influence others' attitudes
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Abstract Differences in pay and employment conditions might differ significantly among the various types of employers. In a developing country, such differences could be due to ascriptive factors which are enabled by the historical development of colonialism. As foreign employers continue to dominate indigenous ones, the latter are put at a disadvantage in the conditions offered to employees. This paper provides evidence on the strength and persistence of such features in Nigeria by attempting a differentiation of the assessments of employees of British multinationals and other types of employers in Nigeria.
Industrial Relations and Collective Bargaining Trends in Nigeria
  • S Fajana
Fajana, S. (2009). "Industrial Relations and Collective Bargaining Trends in Nigeria". An ILO Commissioned Research Project. Geneva
Labour-Management Cooperation in SMEs: Forms and Factors. International labour Office
  • T Fashoyin
  • E Sims
  • A Tolentino
Fashoyin T., Sims E & Tolentino A., (2006) Labour-Management Cooperation in SMEs: Forms and Factors. International labour Office, Geneva.
Industrial Sociology and Industrial Relations Royal Commission Research Paper N0. 3 The Promotion of Good Industrial Relations in Oil and Gas Production and Oil Refining
  • A Fox
Fox, A. (1966). Industrial Sociology and Industrial Relations. Royal Commission Research Paper N0. 3. London: HMSO ILO (2002). The Promotion of Good Industrial Relations in Oil and Gas Production and Oil Refining. Geneva Interview with informant from Halliburton, July 2004
Industrial Relations in Nigeria: Theory and Features
  • S Fajana
Fajana, S. (2000). Industrial Relations in Nigeria: Theory and Features (2 nd ed.). Lagos: Labofin and Company.
Constitutionalism and the Oversight Functions of the Legislature in Nigeria
  • O Oyelowo
Oyelowo, O. (2007). "Constitutionalism and the Oversight Functions of the Legislature in Nigeria". Draft Paper Presented At African Network of Constitutional Law Conference on Fostering Constitutionalism in Africa Nairobi PENGASSAN INFO, 2002, Vol. 1 NO 2, p.20
Women to the Rescue in the Fight against Corrupton: Case Study of Nigeria
  • L Ekeanyanwu
Ekeanyanwu, L. (2006). "Women to the Rescue in the Fight against Corrupton: Case Study of Nigeria". Paper Presented at the 12th IACC, Guatemala, November.