In the online classroom, one of the primary ways that
faculty provide instruction to students is through written
feedback on assignments, especially in the absence of
synchronous contact with the instructor. Therefore, it is
critical that instructors provide the right types and amounts
of feedback to maximize student learning. In this study,
feedback is explored through the use of a
... [Show full abstract] single-subject
research design to determine how different types and
quantities of feedback affect student satisfaction and
retention. A single-subject was followed for two distinct
periods of time – one in which she was an adjunct
instructor and provided their own preferred type and
amount of feedback, and another who was full time and
utilized a model of teaching through feedback taught by the
employing university’s training team. Student satisfaction
and retention rates were examined before and after the
intervention. Findings show no statistical difference in
student satisfaction and retention, but there was some
practical significance detected in the qualitative comments
provided by students. It is recommended that additional
studies be conducted with reviews of multiple faculty
members and students to determine if student satisfaction
and retention rates are similar.