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Everything You Need to Know About Everything You Need to Know About Benchmarking

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  • Centre for Organisational Excellence Research

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Executive Summary • Benchmarking is much more than a comparison of performance. • Benchmarking focuses on learning from the experience of others and can be defined as "identifying, adapting, and implementing the practices that produce the best performance results." • Benchmarking is a powerful method for breakthrough thinking, innovation, and improvement, and for delivering exceptional bottom-line results. • New benchmarking methodologies aim to ensure that benchmarking projects result in major benefits, both financial and nonfinancial. • New tools available on the internet make benchmarking easier.
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... Excessive intake of ethanol can have detrimental effects on the central nervous, cardiovascular, excretory and digestive systems in different species of animals (Taylor 1989). However, moderate consumption of ethanol may have beneficial effects. ...
... It is also known that ingestion of alcohol by humans is intimately associated with eating, including extended duration and larger-sized meals (Poppitt et al. 1996). However, high ethanol intake brings about reduced food consumption and leads to inebriation (Taylor 1989). A combination of high ethanol intake and exposure to low T a leads to a dose-dependent fall in T b in mice and rats (Lomax et al. 1981;Myers 1981;Rezvani and Levin 2004). ...
... The adverse effects of excessive ethanol intake on the behavior and physiology of animals are widely documented (Taylor 1989). However, the reported quantitative beneficial effects of ethanol are few. ...
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... On one hand, benchmarking is more of a guide than a tool for statistical precision directed by what is deemed meaningful evidence (Braadbaart & Yusnandarshah, 2008;Bhutta & Huq, 1999). On the other, it is more than simple comparison of performance and the ultimate pay-off to organisations, which is based on the extent of useful organisational learning that can be translated into improvement action plans (Mann, 2012). Furthermore, in a university situation, benchmarking has been defined as a means of "connecting up relevant stakeholders both within and outside the institution in such a way that leads to knowledge exchange about why, what, where and how improvement might occur" (Meek & Van der Lee, 2005). ...
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Benchmarking by higher education institutions (HEIs) has been evolving for some time in Australia and New Zealand. Earlier efforts were focused on improving reputation, but now benchmarking has become a required component of higher education quality assurance, or regulatory compliance schemes. ACODE's benchmarking framework and the ACODE Benchmarks provide Australasian HEIs with the ability to review their technology enhanced learning (TEL) practices and decision-making against what is considered “good” practice. The ACODE benchmarking framework and its benchmarks also allow HEIs to inform quality audit, or regulatory compliance reporting by HEIs to maintain institutional recognition and demonstrate performance against threshold or other specific performance standards. ACODE's benchmarking framework and benchmarks are recognized as influencers in benchmarking practice. However, there is a need to generate empirical data to demonstrate its leadership role and review the benchmarks for present purposes and to determine how they are used by HEIs. Thus, in effect, this case study represents a view of the increasing importance of benchmarking in higher education quality assurance schemes—at least in some national sectors—through the lens of benchmarking the benchmarks. The case presents the ongoing efforts, providing available data from one completed round and a still to be completed second round of what has become a biennial exercise. Findings so far suggest increasing interest in using the ACODE benchmarks to assist in determining performance within HEI TEL-related issues and in HEI participation in the benchmarking the benchmarks exercise as a means of learning from each other's practice.
... Informal benchmarking is more than simply a comparison of performance, however. This method's value to an organisation is based on the extent to which useful organisational learning can be gained and then translated into improvements or an action plan (Mann, 2012). Furthermore, in a university situation, benchmarking may be seen as a means of "connecting up relevant stakeholders both within and outside the institution in such a way that leads to knowledge exchange about why, what, where and how improvement might occur" (Garlick & Langworthy, 2008, p. 6). ...
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This chapter analyses global, national and local policy and practice discourses in open educational resources (OER) and open educational practices (OEP) through equity and social justice lenses. It also situates these analyses in pre-COVID-19 and emerging COVID-19 pandemic conditions. At the time of writing, the escalating coronavirus pandemic had ushered in a “new normal” for education systems worldwide. Near-universal school closures affecting 192 countries and impacting more than 60% of the world’s student population (UNESCO, 2020d) heightened concerns about the vulnerability of many countries to significant long-term learning losses. Increasing cases of teenage pregnancy, higher school dropout rates, and students falling behind in curriculum learning as a consequence of school closures have led some to anticipate losses of 1–1.5 years of formal education, and have elicited projections of deepening education inequality (Kaffenberger, 2020; World Bank, 2020). It takes stock of the way OER and related OEP policy and practice were historically conceptualised to meet the access, quality, equity and inclusion imperatives of SDG4, particularly in Commonwealth countries. These policies and practices are also viewed through a COVID-19 lens by examining the way they are positioned in global and local responses to COVID-19 pandemic conditions. Its guiding questions are: 4. How have OER and related OEP policies, in their various forms, been conceptualised historically to meet the education access, quality, equity and inclusion imperatives of SDG4? 5. How are OER and related OEP policies positioned in global and local education responses to COVID-19 emergency conditions? 6. What are the implications for the present-day and future imagining of OER and OEP in a COVID-19 world and beyond? In answering these questions, critical reflection is undertaken based on a purposive sample of OER and OEP policy instruments and practices, compared with a sample of OER- and OEP-linked education responses to the COVID-19 reality.
... Informal benchmarking is more than simply a comparison of performance, however. This method's value to an organisation is based on the extent to which useful organisational learning can be gained and then translated into improvements or an action plan (Mann, 2012). Furthermore, in a university situation, benchmarking may be seen as a means of "connecting up relevant stakeholders both within and outside the institution in such a way that leads to knowledge exchange about why, what, where and how improvement might occur" (Garlick & Langworthy, 2008, p. 6). ...
Chapter
Full-text available
This chapter analyses global, national and local policy and practice discourses in open educational resources (OER) and open educational practices (OEP) through equity and social justice lenses. It takes stock of the way OER and related OEP policy and practice were historically conceptualised to meet the access, quality, equity and inclusion imperatives of SDG4, particularly in Commonwealth countries. These policies and practices are also viewed through a COVID-19 lens by examining the way they are positioned in global and local responses to COVID-19 pandemic conditions. Its guiding questions are: 4. How have OER and related OEP policies, in their various forms, been conceptualised historically to meet the education access, quality, equity and inclusion imperatives of SDG4? 5. How are OER and related OEP policies positioned in global and local education responses to COVID-19 emergency conditions? 6. What are the implications for the present-day and future imagining of OER and OEP in a COVID-19 world and beyond? In answering these questions, critical reflection is undertaken based on a purposive sample of OER and OEP policy instruments and practices, compared with a sample of OER- and OEP-linked education responses to the COVID-19 reality. It found that in all the policies examined, there were links to their aspirational intent and attempts to integrate the policies as practice — and in some cases, also as agency. The latter was more evident in the OER approaches from below. It also found interconnections between global, national and local policy and practices before and during COVID-19. Moreover, it found that there is growing opportunity for OER during COVID-19, and a burgeoning interest in OEP, particularly in the quest for a new imagining of learning, teaching and education delivery under increasingly unequal condition. It recommends a research agenda that monitors OER and OEP policies as social practices during and beyond a COVID-19 world, focused mainly on ways in which growing education inequality and exclusion can be disrupted.
... Informal benchmarking is more than simply a comparison of performance, however. This method's value to an organisation is based on the extent to which useful organisational learning can be gained and then translated into improvements or an action plan (Mann, 2012). Furthermore, in a university situation, benchmarking may be seen as a means of "connecting up relevant stakeholders both within and outside the institution in such a way that leads to knowledge exchange about why, what, where and how improvement might occur" (Garlick & Langworthy, 2008, p. 6). ...
Chapter
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The practice of institutions adopting technology-enabled learning (TEL) has been steadily increasing in momentum for a good two decades now. Although there are many similarities in the way institutions implement TEL, there are also many inconsistencies (Anthony, 2012). In many cases, these inconsistencies are brought to an institution’s attention when students comment on the irregularities they experience in the varied approaches taken to teaching with TEL. A number of institutions, professional bodies and associations have recognised this and have begun to establish a range of quality assurance mechanisms to assist higher education (HE) institutions in aspiring to a greater level of consistency in their TEL practice, at both the macro level (across the whole institution) and the micro level (at the individual course/unit level)
... Rickets is a childhood bone disorder in which bones soften and become prone to fractures and deformity. There was an opinion that it is a rare condition in industrialized countries, but fairly common in some developing countries [2]. Meantime, the current scientific reports give an idea that this problem is pretty common at the moment in all urbanized countries [3] both in children and adults due to different predisposing factors and life style [4]. ...
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... It can be applied to virtually any system (business processes, progress reviews, software/hardware tools, protocols, etc.) which exhibits quantifiable performance indicators. It is proven means of improving performance, efficiency, cost-savings and competitiveness of a system [7]. It facilitates " learning from the experiences of others " and thus enables the identification, adaptation and deployment of protocols that produce the best results. ...
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Experimentation is evolving as a viable and realistic performance analysis approach in wireless networking research. Realism is provisioned by deploying real software (network stack, drivers, OS), and hardware (wireless cards, network equipment, etc.) in the actual physical environment. However, the experimenter is more likely to be dogged by tricky issues because of calibration problems and bugs in the software/hardware tools. This, coupled with difficulty of dealing with multitude of hardware/software parameters and unpredictable characteristics of the wireless channel in the wild, poses significant challenges in the way of experiment repeatability and reproducibility. Furthermore, experimentation has been impeded by the lack of standard definitions, measurement methodologies and full disclosure reports that are particularly important to understand the suitability of protocols and services to emerging wireless application scenarios. Lack of tools to manage large number experiment runs, deal with huge amount of measurement data and facilitate peer-verifiable analysis further complicates the process. In this paper, we present a holistic view of benchmarking in wireless networks and formulate a procedure complemented by step-by-step case study to help drive future efforts on benchmarking in wireless network applications and protocols.
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The increasing role of algorithms shaping our use of communication technology—particularly on social media—comes with a growth of empirical research attempting to assess how literate users are regarding these algorithms. This rapidly emerging field is marked by great diversity in terms of how it theorizes and measures our understanding of algorithms, due, in part, to the opaque “black box” nature of the algorithms themselves. In this review article, we summarize the state of knowledge on algorithmic literacy, including its definitions, development, measurement, and current theorizing on human–algorithm interaction. Drawing on this existing work, we propose an agenda including four different directions that future research could focus on: (1) balancing users’ expectations of algorithmic literacy with developers’ responsibility for algorithmic transparency, (2) methods for engaging users in increasing their literacy, (3) further developing the affective and behavioral facets of literacy, and (4) addressing the new algorithmic divide.
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