Grundlagen des Wissensmanagements

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... The relation between different qualities of content is illustrated inFig. 1. [6] & [7]) From a general point of view, most authors support the definition of Probst et. al. that linking of information allows its use in a certain field of activity, which can be interpreted as knowledge [8]. ...
... In order to better distinguish the different terms, especially related to knowledge, the point of origin of different intellectual capital (IC) types is used as illustrated inFig. 2. [6] & [7]) Points of origin are differentiated into non-interactive (observation and extraction) and interactive ones. Based on this separation, a major difference between knowledge and experience is the fact that the latter is only created during interaction. ...
Conference Paper
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The paper depicts an experience-centred approach for innovation enabled by the Internet of Experiences. Based on findings from innovation research as well as the internet-based approaches of the web 2.0 and the Internet of Things, it is argued that artificial systems, e.g. intelligent products, are capable to make experience on their own out of interactions, similar to user-experience today. After an introduction into the field of “experience” from a knowledge management perspective, a broad definition for experience is sug-gested. According to this definition, the experience-making possibility of artificial conscious systems is substantiated. Based on these findings, an experience-centred innovation approach, utilizing experience from intelligent objects and human users, is argued. The main outcome of this section is a depiction of the Internet of Experiences.
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Manufacturing companies today face fierce globalcompetition and volatile and rising prices on an ever more restricted natural raw material supply market. Customers demand high quality of the purchased products and supplying companies have to find ways to fulfill these customer requirements. In general, there are two ways how companies can meet specific requirements when material properties are in the focus. On the one hand, they can choose a material which exceeds the required specifications and produce the product from that material. That way, the final product is mostly over engineered, not by over dimensioning but by the high grade material of choice. Another way is, to take a material, which basic material properties are not meeting the requirements yet and change the material properties through processing to exploit the material property potential. The first option can make sense when the material is widely available and reasonably priced. But most of the time, such a high grade material is in high demand and short supply and thus often high priced and the supply unsteady. The other option, improving the material through the manufacturing process, should secure a steady, plan able supply and a better possibility to forecast prices for the material. As materials, especially high grade and high value ones became increasingly rare and die exporting countries of specific raw materials start to implement more and more restrictions, the second option seems to have high chance to grow in importance in the near future. To exploit materials property potentials through the process, a solid understanding of mechanisms of manufacturing process have to be available for the stakeholders. The manufacturing process will become more complex which will trigger the need for a better understanding of the process, material and product and therefore information and knowledge involved to achieve the planed and customer demanded quality. To help the manufacturer to gain and handle the required knowledge and information about their manufacturing processes, materials and products, the product state based view can provide a holistic concept to compile valid information during manufacturing, including the mapping of interdependencies over the whole manufacturing process chain and identification and delivery of the relevant information to the right addressee. The concept is based on the understanding, that a product can be described by ist state over the whole lifecycle by a set of relevant state characteristics. The challenge is to identify the right set of relevant state characteristics for the individual product, process and material. With this works, the authors plan to contribute to the goal of exploiting material property potential to a higher extend and reduce over engineering and thus waste of valuable resources.
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