With unknown futures and a consistent series of external factors influencing today’s organization, a new mindset is needed to meet the challenges facing the workplace (Burke, 2013; Kegan & Lahey, 2001). Recent polls have rated creativity and innovative decision making among the most desired traits for leaders, yet how can the self-proclaimed linear thinking, non-creative type of person develop this trait (Carr, 2010; IBM, 2010). One answer is constructing creative confidence. This study explored if being in a state of flow (Csikszentmihalyi, 2003) and in collaboration with others (Kelley & Kelley, 2013; Brown, 2008; deBono, 1999) while engaging in hand-mind construction through play (Kristiansen & Rasmussen, 2014; Papert & Harel, 1991), namely Lego Serious Play (LSP), can inspire creative confidence.
The research was collected through a Lego Serious Play workshop intervention followed by individual semi-structured interviews with the participants. A hybrid of both qualitative deductive and qualitative inductive methods of inquiry were used with a template analysis to analyze the data collected. The study explored the idea of using Lego Serious Play to inspire creative confidence while re-introducing play, of a serious nature, into the adult vocabulary and workplace. This research project saw significant results in several areas relating to positive team dynamics and individual mindset shifts toward the way organizational problems are solved. Empathy for the other, perspective-
CONSTRUCTING CONFIDENCE WITH LSP WENDI DYKES
taking, divergent thinking, deeper learning, and the presence of psychological safety all emerged from the participant data in support of positioning LSP as a tool for inspiring creative confidence which can be used for solving complex challenges in the workplace.
Key Words: Play, Serious Play, Creativity, Creative Confidence, Lego, Lego Serious Play, Constructionism, Flow, Workplace, Divergent Thinking, Organization, Hybrid Methodology, Qualitative Inductive, Qualitative Deductive, Organizational Psychology, Organization Development