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The effects of mindfulness meditation training on multitasking in a high-stress information environment

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We describe an experiment to determine the effects of meditation training on the multitasking behavior of knowledge workers. Three groups each of 12-15 human resources personnel were tested: (1) those who underwent an 8-week training course on mindfulness-based meditation, (2) those who endured a wait period, were tested, and then underwent the same 8-week training, and (3) those who had 8-weeks of training in body relaxation. We found that only those trained in meditation stayed on tasks longer and made fewer task switches, as well as reporting less negative emotion after task performance, as compared with the other two groups. In addition, both the meditation and the relaxation groups showed improved memory for the tasks they performed.
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... Based on the above arguments, the following hypotheses are framed: Previous studies have conclusively shown that technostress can significantly undermine an employee's performance when utilizing IT for work tasks (Chen & Muthitacharoen, 2016). Excessive multitasking, alongside interruptions, significantly affect the effectiveness of an individual within work settings (Levy et al., 2012;Tarafdar et al., 2010). Moreover, employees who resist learning new technologies encounter numerous errors and failures with the system and experience frustration, thus leading to reduced performance (Tarafdar et al., 2010). ...
... A more mindful individual can cope more effectively with stressful situations by choosing fewer avoidance strategies and more adaptive ways of coping (Weinstein et al., 2009). Previous studies have shown that mindfulness can mitigate the negative consequences arising from information overload (Wolf et al., 2011) and multitasking (Levy et al., 2012) thus decreasing techno overload. Moreover, by thoughtfully considering how to react to IT interruptions, such as emails arising outside of work settings, a more mindful individual is more likely to appraise these situations as less threatening and respond more objectively thus decreasing the impact of techno invasion (Alberts & Hülsheger, 2015;Schultz et al., 2015). ...
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IT offers significant benefits both to individuals and organisations, such as during the Covid-19 pandemic where technology played a primary role in aiding remote working environments; however, IT use comes with consequences such as ‘technostress’ – stress arising from extended use of technology. Addressing the paucity of research related to this topic, in this study, we examine the role of mindfulness and IT mindfulness to both mitigate the impact of technostress and alleviate its negative consequences; revealing that mindfulness can reduce technostress and increase job satisfaction, while IT mindfulness can enhance user satisfaction and improve task performance. Moreover, our work sheds light on the under-researched relationship between mindfulness and IT mindfulness; showing that the latter has a stronger influence on IT related outcomes; revealing the valuable role of mindfulness and IT mindfulness in the workplace and offering important implications to theory and practice.
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... Randomised n=135 been a disincentive for ongoing participation. Acknowledging this level of attrition is not ideal; it is consistent with that reported for behavioral intervention studies (Newby et al. 2015) and the other workplace MBI RCTs cited in this paper, where the lowest rates of completion were 68% (with active control) (Levy et al. 2012) and 65% (wait list control) (Allexandre et al. 2016). ...
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Background: Workplace-based mindfulness programs have good evidence for improving employee stress and mental health outcomes, but less is known about their effects on productivity and citizenship behaviors. Most of the available evidence is derived from studies of mindfulness programs that use class-based approaches. Mindfulness apps can increase access to training, but whether self-directed app use is sufficient to realize benefits equivalent to class-based mindfulness programs is unknown. Objective: We assessed the effectiveness of a mindfulness app, both with and without supporting classes, for reducing employees' perceived stress. Changes in mindfulness, mental health, quality of life, perceptions of job demand, control and support, productivity indicators, organizational citizenship, and mindful behaviors at work were also investigated. Methods: Tasmanian State Service employees were invited by the Tasmanian Training Consortium to a 3-arm randomized controlled trial investigating the effects of a mindfulness app on stress. The app used in the Smiling Mind Workplace Program formed the basis of the intervention. The app includes lessons, activities, and guided meditations, and is supported by 4 instructional emails delivered over 8 weeks. Engagement with the app for 10-20 minutes, 5 days a week, was recommended. Reported data were collected at baseline (time point 0), 3 months from baseline (time point 1 [T1]), and at 6-month follow-up (time point 2). At time point 0, participants could nominate a work-based observer to answer surveys about participants' behaviors. Eligible participants (n=211) were randomly assigned to self-guided app use plus four 1-hour classes (app+classes: 70/211, 33.2%), self-guided app use (app-only: 71/211, 33.6%), or waitlist control (WLC; 70/211, 33.2%). Linear mixed effects models were used to assess changes in the active groups compared with the WLC at T1 and for a head-to-head comparison of the app+classes and app-only groups at follow-up. Results: App use time was considerably lower than recommended (app+classes: 120/343 minutes; app-only: 45/343 minutes). Compared with the WLC at T1, no significant change in perceived stress was observed in either active group. However, the app+classes group reported lower psychological distress (β=-1.77, SE 0.75; P=.02; Cohen d=-0.21) and higher mindfulness (β=.31, SE 0.12; P=.01; Cohen d=0.19). These effects were retained in the app+classes group at 6 months. No significant changes were observed for the app-only group or for other outcomes. There were no significant changes in observer measures at T1, but by time point 2, the app+classes participants were more noticeably mindful and altruistic at work than app-only participants. Conclusions: Including classes in the training protocol appears to have motivated engagement and led to benefits, whereas self-guided app use did not realize any significant results. Effect sizes were smaller and less consistent than meta-estimates for class-based mindfulness training. Trial registration: Australian New Zealand Clinical Trials Register ACTRN12617001386325; https://www.anzctr.org.au/Trial/Registration/TrialReview.aspx?id=372942&isReview.
... Therefore, students can become more resilient in the face of challenges associated with the transitional period of university study (Shapiro et al., 2011). Furthermore, practicing mindfulness improves one's ability to concentrate and shift one's attention (Jha et al., 2007;Semple, 2010), which could enhance students' ability to process large amounts of information while decreasing instances of burnout and anxiety from such work (Levy et al., 2012). Particularly, students who practiced mindfulness exhibited reduced levels of depression and anxiety (Falsafi, 2016;Gallego et al., 2015;Song & Lindquist, 2015). ...
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... Policymakers should consider investing in the development of cognitive endurance, possibly during early ages when neuroplasticity is higher. While research in this area is still in its infancy, some examples of protocols that build cognitive endurance include mindfulness meditation (Levy et al., 2012;Goleman and Davidson, 2017), noninvasive brain stimulation (Rubia, 2018), and the restriction of smartphones in learning environments (Thornton et al., 2014). 31 An important caveat is the lack of exogenous variation in cognitive endurance in my analysis. ...
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... For instance, if a given intervention is expected to affect the cognitive ability (e.g. multitasking) of the participants, then it is prudent to recruit participants for whom multitasking forms an important part of their work or life [18,38]. This criticism, however, stems from the belief that meditation may affect a specific cognitive ability. ...
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... Besides its theoretical relevance, our research also offers a series of practical implications. First, as poor communication may frustrate employee needs (Van Quaquebeke & Felps, 2016), and miscommunication is, at its best, inefficient, LAC seems to be a particularly effective resource for leaders to enhance single-tasking (i.e., focusing on one thing) (Levy et al., 2012), and reduce miscommunication due to less distractedness. Moreover, through increasing adequate employee information, LAC may improve leader decision making (Karelaia & Reb, 2015), for instance via altering job demands and job resources based on employee needs (Schaufeli, 2015). ...
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Effective communication is a foundational leadership skill. Many leadership theories implicitly assume communication skills, without investigating them behaviorally. To be able to research leader communication as a building block of effective leader behavior, we propose a new concept, i.e., leader attentive communication which refers to "an open-minded, attentive demeanor while in a conversation with an employee". Instead of focusing on the content or form of the communication, we propose to study the communication skills of the leader from the viewpoint of the employee. In this article, we both validate a questionnaire and test LAC's influence on employee wellbeing in four different studies. We use information from 1,320 employees and their leaders, in 422 teams, in 3 different datasets. The result is a 10-item questionnaire with 2 dimensions consisting of general attention (towards the employee) and attention to non-verbal cues. We also find that LAC is associated with work engagement, psychological needs and Kahn's conditions for work engagement. With this questionnaire , we contribute to calls for a more behavioral, detailed view on leader communication behavior.
Chapter
The learner is facing increasing uncertainty from environmental, social, and economic shifts, including everything from escalating natural disasters to pandemics, conflict, and societal tensions (Karalis and Raikou, International Journal of Academic Research in Business and Social Sciences 10:479–493, 2020; Schwartzman, Communication Education 69:502–517, 2020). It is of importance and urgency then, to empower learners in such a way that they can imagine and become actors to make the diverse impacts required.
Chapter
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Thesis
http://deepblue.lib.umich.edu/bitstream/2027.42/112158/1/sosenko.pdf
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