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Information Systems Research: Relevant Theory and Informed Practice

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... Digitalization has been defined in various ways by numerous researchers. Digitalization, also known as digital transformation, is defined by Kaplan et al. (2004) as the modifications brought about by the integration of digital technology into all spheres of human civilization (Kaplan, Truex, Wastell, Wood-Harper, & DeGross, 2004). Wade (2015) asserts that platforms for creating shareable digital capabilities (cloud solutions & marketplaces applications), mobile tools & applications, social media tools & applications, and analytics tools and applications (including "big data") are currently the technologies most significantly linked to digital transformation. ...
... Digitalization has been defined in various ways by numerous researchers. Digitalization, also known as digital transformation, is defined by Kaplan et al. (2004) as the modifications brought about by the integration of digital technology into all spheres of human civilization (Kaplan, Truex, Wastell, Wood-Harper, & DeGross, 2004). Wade (2015) asserts that platforms for creating shareable digital capabilities (cloud solutions & marketplaces applications), mobile tools & applications, social media tools & applications, and analytics tools and applications (including "big data") are currently the technologies most significantly linked to digital transformation. ...
... This study investigates how the MSME Go-Online program has affected MSMEs' ability to conduct business in Indonesia. Like Kaplan et al. (2004), who define digitalizationalso known as digital transformation-as the modifications brought about by the integration of digital technology into every facet of human civilization. It is also mentioned by Bharadwaj, El Sawy, Pavlou, and Venkatraman (2013), who claim that the synchronization of IT strategy and business strategy is necessary to introduce the concepts of digitalization and digital business to the market. ...
Article
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Examining the impact of UMKM Go-Online and a knowledge-based dynamic capability on the adaptability of micro small medium enterprises (MSMEs) in Indonesia during the COVID-19 pandemic is the goal of this study. The pandemic has made it even harder for businesses to compete with one another due to pervasive social limitations. In fact, micro, small, and medium-sized businesses are some of the most significant factors driving Indonesia's economy. The government of Indonesia established the UMKM Go-Online program to assist micro, small, and medium-sized firms in relocating their operations online to circumvent this obstacle. However, not all actors in the MSMEs sector were familiar with using digital technologies. Through this study, quantitative research methods were employed, and a stratified random sample technique was used to collect data from 262 respondents in six Indonesian regions. SPSS and Smart PLS were applied for data analysis in this study. This research is limited since only 6 of 34 provinces in Indonesia were surveyed. MSMEs in Indonesia have established online operations using platforms such as Shopee, Tokopedia, Bukalapak, OLX, Blibli, and Google Business, according to the findings of this study. Grabfood, Gofood, Shopee Food, Traveloka Food, and Tokopedia are now the most popular online food markets in Indonesia. According to the results of the testing of the hypotheses, it shows that the impact of dynamic capability on digital transformation is the most significant, whereas the impact of knowledge resources on dynamic capacity is either small or may be ignored. When it comes to enhancing or developing an entrepreneur's ability to implement digital transformation for their business and ultimately create a resilient or agile business that can respond to the challenges of a dynamic and constantly shifting business environment, the dynamic capability variable is an important element.
... Therefore, the use of remote instead of making work easier for such employees has made it complex, with some joining the meeting close to an end. For a sensitive project like building a skyscraper, a slight miscommunication and assumption by a team member might translate to huge losses (Kaplan, Truex, Wastell, Wood-Harper, & DeGross, 2006). Companies are reporting unrealistic results, not because of poor performance, but because of the miscommunication that occurs in the typical meeting sessions. ...
... The software tools and setup remain a challenge for remote practice (Kaplan, Truex, Wastell, Wood-Harper, & DeGross, 2006). In a session, one would open more than five software programs but actively using one of the other four remains only distracts the user. ...
Article
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The proposed study is coming at a time when companies have been facing challenges in employing an effective business model in their operational activities. In the UAE, the government proposed strict measures to curb coro-navirus spread by advocating for working-at-home policies. Companies with no system architecture to adapt to the work-at-home guidelines were forced to close down for a while. The three companies under this study, being multinational companies, struggled greatly with the new directives. As a result, the management of the three companies was left with no alternative but to adopt a new strategic plan to remain stable. This study aimed at finding out the key challenges and benefits associated with virtual team technology. The result of this study is based on a combination of primary and secondary data collection. The primary data collection was obtained via interviews with officials from the three companies. On the other hand, the secondary data was obtained from the comparative analysis of three companies already employing the remote work strategy. This was coupled with the results obtained from past studies in this field. Based on the preliminary results, the new strategy, as predicted, would affect the operations of the company for a while before it is fully embraced. Further, the study recommends that the three companies continue their innovative exercise on effective alternative management strategies to run their projects during this era of coronavirus pandemic and post-COVID-19.
... The role of SMEs during all this time is believed to be able to drive the economy of a country. Anyway, since covid-19 pandemic, SMEs are most defenseless compared to other business [1]. It is because this type of business is very dependent on the velocity of money from merchandise sales, so that the decreased demand disturbs the company's cash flow. ...
... It is in contrast to online markets. In a situation like covid-19, the adoption of technology is the best solution to keep 1 the sustainability of SMEs. Some SMEs do not know about digital skills that are applicable to business, so this situation forces them to learn online business. ...
Conference Paper
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The research focuses on the impact of Covid-19 on SMEs in Europe and the respondent's views and opinions. This paper also provides and develops a scheme for sustainability in SMEs. The implementation of social distancing makes people limit activities outside their home, consequently sales turnover decreases. Therefore, SMEs need to change the mindset in running business by using technology transformation. However, some SMEs do not have knowledge about digital skills that are relevant to their business.
... To quantify the nature of the security issues formulate and contain the degree of Information "Share-ability", their semantic complexities and interrelationships requires a detailed and yet broad understanding of these issues, engineering constraints, common criteria evaluation and the development of Information as an asset in the Revolution of Military Affairs (RMA) and net-centric operations. (Kaplan & Maxwell, 1994;Kaplan, Truex, Wastell, Wood-Harper, & DeGross, 2004). This study wasn't going to be easy; a positive outcome of the research has a high operational impact on the future conduct of Operational Exploitation of Information and Knowledge crossing many classified security domains 6 (Campen, Dearth, & Goodden, 1996;Pollock, 2002;Fenz & Ekelhart, 2009 (Paquet & Saxe, 2005) is to produce agile, robust COTS systems that are responsive to the Enterprise whilst being secure, and seen to be secure, to satisfy regulations, policies, laws (in particular those concerning data protection and privacy) and accurate reporting (Akdeniz, Walker, & Wall, 2000;Allor, 2007;Colwill, 2010). ...
... By not dwelling on topical, actual but highly sensitive problems, has limited the research to generalist issues and the overall problems for cross domain solutions, the directed research was to more contextual modelling (Strang & Linnhoff-Popien, 2004;Bettini, et al., 2010) than construction of a final engineered system or product. Researching Communication and Information Systems has moved away from technological to managerial and organizational issues through qualitative research methodologies (Kaplan & Maxwell, 1994;Kaplan, Truex, Wastell, Wood-Harper, & DeGross, 2004). The interpretive perspective and quantitative method provides context-dependent research into the holistic problems of Information Assurance and Bridging the Air Gap. ...
Thesis
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The military has 5 domains of operations: Land, Sea, Air, Space and now Cyber. This 5th Domain is a heterogeneous network (of networks) of Communication and Information Systems (CIS) which were designed and accredited to meet Netcentric capability requirements; to be robust, secure and functional to the organisation’s needs. Those needs have changed. In the globalised economy and across the Battlespace, organisations now need to share information. Keeping our secrets, secret has been the watchwords of Information Security and the accreditation process; whilst sharing them securely across coalition, geo-physically dispersed networks has become the cyber security dilemma. The diversity of Advanced Persistent Threats, the contagion of Cyber Power and insecurity of coalition Interoperability has generated a plethora of vulnerabilities to the Cyber Domain. Necessity (fiscal and time-constraints) has created security gaps in deployed CIS architectures through their interconnections. This federated environment for superior decision making and shared situational awareness requires that Bridging the (new capability) Gaps needs to be more than just improving security (Confidentiality, Integrity and Availability) mechanisms to the technical system interfaces. The solution needs a new approach to creating and understanding a trusted,social-technical CIS environment and how these (sensitive) information assets should be managed, stored and transmitted. Information Assurance (IA) offers a cohesive architecture for coalition system (of systems) interoperability; the identification of strategies, skills and business processes required for effective information operations, management and exploitation. IA provides trusted, risk managed social-technical (Enterprise) infrastructures which are safe, resilient, dependable and secure. This thesis redefines IA architecture and creates models that recognise the integrated, complex issues within technical to organisational interoperability and the assurance that the right information is delivered to the right people at the right time in a trustworthy environment and identifies the need for IA practitioners and a necessary IA education for all Cyber Warriors.
... One of the key phenomena transforming society and business today is digitalisation. According to Stolterman and Fors (2004), digitalisation refers to 'the changes associated with the widespread use of digital technology in all facets of human society.' Digitalisation has facilitated the creation of new business models by allowing businesses to use data and technology to develop innovative products and services. ...
Article
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Objective: The objective of the article is to compare the available digitalisation indexes in the EU (European Union) and Pacific Asia. The first step to tackling the between-country digital gap is to measure digital development. However, the available indexes differ substantially in terms of construction, metric used, and the areas they cover. Research Design & Methods: The first part of the study is a descriptive analysis of the scope and metrics used by three digitalisation indexes: digital economy and society index (DESI), ASEAN digital integration index (ADII) and digital intelligence index (DII). In the second part, we approach the problem from a quantitative perspective, using correlation coefficients and comparing countries’ rankings obtained using different indexes. Lastly, we performed clustering analysis with the use of an agglomerative algorithm with Euclidean distances and the Ward method. The data covers 13 countries from the Pacific Asia and 24 from the EU. Findings: We found that the specifications of indexes differ considerably, not only in the choice of particular metrics but in whole digitalisation areas. Some indexes include overall economic or social development measures that are not strictly related to the digital sphere. Despite that, for countries covered by two indexes, we found high correlations of scores: 0.932 between ADII and DII, and 0.883 between DII and DESI. Comparing rankings and using clustering analysis, we found that the indexes for Pacific Asia are more similar than for the EU, possibly because Asian countries are more heterogeneous both in digital and economic development. Implications & Recommendations: Any study of the digital divide and its causes is affected by the choice of digitalisation measure. We found that DII and ADII indexes include some socio-economic metrics that may interfere with the results in the studies of the links between economic and digital development. Although the indexes’ scores are quite highly correlated, in some cases, they can judge a country’s development very differently. This is a problem, especially in the EU, where countries are more similar in digital development than in Pacific Asia. Contribution & Value Added: The study compares digitalisation indexes from a quantitative perspective that has not yet been established in the literature. It shows how different indexes perform in ranking and clustering procedures. Researchers can use our article as a guide in choosing digitalisation indexes for the EU and ASEAN countries.
... According to [39], SMEs also work to construct control mechanisms in a participatory manner and engage in the creation of open and successful innovation strategies. Online software, according to [20] can make creating billing and payment papers simple. As posited by [6,7], inventory is the periodic and ongoing observation of inventories with the goal of determining average selling and buying prices. ...
Chapter
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SMEs are the lifeblood that is essential to any country or nation. SMEs throughout the world add to a country’s GDP, stimulate a country’s economy, and contribute to its prosperity and future sustainability. The importance of SMEs can never be undervalued by a country’s government and leadership as they form the backbone in providing a steady stream of employment to many people in the community. However, like all evolving environments, SMEs’ is part of a complex macro-environment that is dynamic and constantly changing. SMEs must keep abreast of the changes in technology to grow and remain sustainable. In times of the COVID-19 pandemic, an important lesson for SMEs is that they needed to move to digital platforms to be sustainable. Since, information technology improved psychological empowerment as well as organizational performance, this can assist organizations in increasing psychological well-being among employees while also increasing organizational efficiency, allowing them to achieve greater levels of success in their respective fields of endeavor. The results of this study corroborated previous research that has pointed to the potential benefits of digital transformation in terms of enhancing organizational outcomes. In contrast, innovation possibilities failed to have any effect on the performance of the companies in question in the study. A plausible cause might be the kind, nature, and sector of the inquiry, which would urge that further tests be performed before the findings can be generalized. Notably, in Bahrain's SMEs, innovation prospects were found to be promising in terms of organizational performance and psychological empowerment of workers, among other things.
... In essence, DT represents a profound and all-encompassing change in technology utilization to enhance company performance. As Kaplan et al. (2010) stated, it can be described as a transformative process triggered or influenced by integrating digital technology into various facets of human existence. As per Lankshear et al. (2008), an alternative definition of DT refers to the highest level of digital proficiency attained, characterized by integrating digital technologies that enable but promote innovation and creativity, leading to substantial changes within professional or knowledge domains. ...
Article
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This study analyzes data from 998 SMEs in the Western Balkans using probit regression analysis to explore the significance of digital skills in driving innovation. The findings indicate that variables such as offering staff training, operating in different Western Balkan countries (compared to the reference category), being in the manufacturing sector, and implementing concrete measures for digital skills have statistically significant effects on firms' probability of innovating. These results offer valuable insights to businesses, encouraging them to capitalize on the opportunities presented by emerging digital technologies and the ongoing trend of digitalization across industries. This study confirms the pivotal role of digital skills to the development of innovative products and services, enhancing business performance and our understanding of the interconnectedness between digital technologies, innovation, and digital skills in SMEs.
... Westernman et al. (2011) mendefinisikan transformasi digital sebagai penggunaan teknologi dengan tujuan untuk secara umum meningkatkan kinerja atau jangkauan dari sebuah perusahaan. Pengertian lain yang cukup umum dari transformasi digital adalah perubahan yang disebabkan atau dipengaruhi oleh pemakaian teknologi digital dalam setiap aspek kehidupan manusia (Kaplan et al. 2010). Pemerintah sebagai penyelenggara pelayanan publik, perlu beradaptasi dengan kemajuan zaman yang menuntut respon kebijakan yang serba cepat, tanggap, lincah dan solutif. ...
Article
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Abstrak Keputusan politik tentang pemindahan Ibu Kota Negara (IKN) telah ditetapkan berdasarkan kesepakatan Pemerintah dan DPR RI, dengan terbitnya Undang-Undang Nomor 3 Tahun 2022 Tentang Ibu Kota Negara. IKN Nusantara diproyeksi menjadi penggerak ekonomi masa depan, mewujudkan pemerataan pembangunan dan mencapai Indonesia emas 2045. Narasi tentang pemerintahan berbasis digital, tumbuh dan berkembang seiring dengan kemajuan teknologi informasi dan komunikasi. Perkembangan ini terjadi sebagai implikasi dari proses revolusi industri 4.0 yang mempengaruhi berbagai lini kehidupan, termasuk penyelenggaraan pelayanan publik. Dalam upaya mewujudkan pelayanan yang lebih cepat, mudah, transparan dan demokratis, konsep e-Government menjadi pilihan tepat untuk diterapkan di IKN Nusantara. Penggunaan sistem informasi dan komunikasi dalam penyelenggaraan negara, diharapkan dapat membuat birokrasi menjadi lebih lincah dan sigap (agile bureucracy). Birokrasi yang responsif, sangat dibutuhkan saat ini untuk menjawab berbagai tantangan global melalui penyediaan layanan publik terbaik.
... Digital transformation (or DT) refers to the use of digital technologies to fundamentally change how organizations operate and deliver value to their customers. Moreover, digital transformation is a phenomenon that impacts every aspect of human society, as noted by Kaplan et al. (2004). It compels companies and industries to undertake significant organizational changes and make critical adaptations to their business strategies in order to remain viable and successful (Porfírio et al., 2021). ...
... Another definition is also given by [2] which transformation digital he third and highest level of digital skills achieved when digital use is carried out also facilitates innovation and creativity and encourages significant change in the professional or knowledge field. Different meaning with general meaning about transformation change caused or influenced by the use of digital technology in every aspect of human life according to [3]. According to [4] activity of the business and implementation of data processing can be mutually related continuous due to the existence of the payroll system. ...
... Digital transformation (DT) nowadays is changing the dynamics of how societies are shaped (Agarwal, 2020). DT can be understood as the "changes that [the] digital technology causes or influences in all aspects of human life" (Stolterman & Fors, 2004). These changes are visible in different levels and scales, from individual to societal levels, and from more modernized urban areas, like smart cities, to less digitalized rural areas, in which DT occurs in an uncontrolled real-life context, and where people are involved in their everyday use context (Bockshecker et al., 2018;Spagnoli et al., 2019). ...
... Technology, accompany mankind in all everyday situations Grafström & Falkman, 2017). Neither privately nor professionally, no one can avoid the changes due to digitalization, and those who can deal with it adequately have an advantage Gfrerer et al., 2021;Kaplan et al., 2004). ...
Thesis
Megatrends, such as digitalization, globalization, and demographic shifts, are creating an organizational environment that is more volatile, uncertain, complex, and ambiguous than ever before (Stiehm & Townsend, 2002). In addition to geopolitical changes, the technological innovations of digitalization promote the speed of industrial change and introduced the digital age (Kremer, 1993). The resulting digital technologies, such as AI, Big Data, or Robotics, as well as their economical applications, are crucial for the innovativeness and future viability of organizations. They are revolutionizing the way of working in almost any discipline and across most industries. For example, digital connectivity alone can lead to process adaptations through increased data variety, a focus on customer relationships, independence of time and place, the blurring of hierarchy, and incremental production automation. Despite the manifold opportunities created by the adaptation of new technologies, it is an intensive, long-term process, especially for industrial companies which produce mainly material goods and whose business models predate the digital age (Mertens et al., 2017; van der Schaft et al., 2020; Voigt, 2008). As a result of comparing the existing and ideal levels of digitization within companies, adaptations vary from process optimization and strengthening of business models to the redefinition of products or complete restructuring of organizations (Wessel et al., 2021). Especially for traditional companies, this results in a highly scaled, multidimensional transformation process that extends over several years and to many areas of the company, such as strategy, products, processes, employees, culture, and collaboration (Fenlon & McEneaney, 2018; Porfirio et al., 2020). The study by LaClair and Rao (2002) analyzes the success rate of such holistic organizational initiatives. They compare the change initiatives of 40 organizations in different industries and show that 58% of organizations failed to achieve their goals and another 20% only partially achieved their goals. A review of the common success factors of organizations with high levels of goal achievement showed the constant involvement of leaders at all levels (LaClair & Rao, 2002). Leadership theory was able to deduce decades ago that the involvement and capability of leaders are decisive components of the success of transformation projects. Independent studies, such as the by Hambrick and Mason (1984), who introduced macro-organizational theory, or by change luminary Peter Drucker (1999), created the basis for further analyses and recommendations on conducive leadership behaviors, styles, and characteristics (Schoemaker & Day, 2021; Gilley et al., 2009). If we examine the specific change process of digital transformation, a survey from 2015 illustrates that 90% of CEOs consider digitalization have a significant impact on their industry, although only 25% surveyed are prepared for the changes as part of an implementation concept (Taylor, 2015). This is also reflected in the academic community, which reached a consensus on the coherence between the effectiveness of digital transformation and the influence of leaders. However, few academically based analyses on the influences of specific characteristics exist, such as leadership behavior or leadership style, and their practical implications (Porfirio et al., 2021). Given this background, it is of entrepreneurial relevance to resolve the uncertainties and identify the potentials of successful leadership in the digital age, which may stand for the continued existence of companies, especially traditional companies in German industry. The dissertation is dedicated to this highly relevant set of topics, and it examines the mechanisms of leadership in the digital age from different research perspectives with the aim of creating a profound theoretical basis and thus contributing to the further development of theoretical and entrepreneurial understanding. To achieve this goal, this thesis presents three articles that examine empirical data obtained either by the author or through published scholarly articles. The first article reviews the state of research in the topic area through a systematic literature review and identifies the characteristics of effective leadership behavior in the digital age based on theoretical findings. Papers two and three provide a scientific evaluation of empirical data collected by the author herself. Paper two addresses the identification of leadership trends in the digital age. Since paper one and two conclude that “digital collaboration” in the leadership context is highly relevant from the perspectives of theory and practice, the third paper is devoted to this topic exclusively within the framework of a qualitative survey of leaders and experts. In addition, it is combined with an analysis of the effects of the COVID-19 pandemic on this regard. A brief overview of these essays is provided as follows. Article 1: Effective Leadership Behavior in the Digital Age: A Review and Research Agenda The first article presents the current state of the discussion and research on the emerging topic of leadership behavior in the digital age. In recent years, the number of publications on this topic has increased, but a systematic review of the literature is still lacking. The article addresses this circumstance, and it aims to identify the manifold theoretical contributions, to summarize the results in a structured way, and to derive implications for business and future research proposals. The results of the articles are based on 49 selected scientific articles which present eight leadership behaviors that are rated as conducive to dealing with digital transformation. These are categorized according to Fiedler’s (1966) effectiveness model into task- and relationship-related criteria. To employ the identified behaviors, it is additionally deduced that leaders require awareness, willingness and readiness concerning the opportunities and risks of digitalization. Article 2: New Ways of Leadership in the Digital Age: These Trends are Forcing Leaders to Rethink their Existing Leadership Styles To achieve a holistic and generic understanding of future leadership challenges in the context of digitalization, the next article focuses on examining leadership trends. To identify these seminal implications, the methodology used is a combination of an in-depth expert workshop and a systematic literature review. By selecting the chosen exploratory research design, it is possible to compare leadership trends from theory and practice and identify 21 trends. These are assigned to the following derived, superordinate trends: change of leadership role (individual level), change of collaboration (team level), and change of organizational environment (organizational level). The article thus answers the research question of identifying and characterizing current leadership trends and contributes to the decuviation of common focal areas, as well as differences in leadership trends according to the current state of science and practice. Article 3: Successful Collaboration in the Digital Age and the Potential Effects Caused by COVID- 19 in this Regard Building on the findings of the first and second articles, the leadership topic of “digital collaboration” is addressed separately due to its identified relevance to both economics and science. The author applies a qualitative–explorative research design to obtain a detailed picture of the aspects of digital collaboration. For this purpose, after a systematic literature review, experts and leaders in German industry are interviewed about the success factors and challenges of digital collaboration. Because the survey period took place after the third wave of the COVID-19 pandemic, the resulting effects for digital collaboration had to be considered. After analyzing the qualitative interviews and processing the obtained data, seven key factors for digital collaboration were identified, which are divided among the individual, team, and organizational levels. From a practical perspective, the study shows the need for HR support to professionalize systematically this leadership tool and hence empower leaders. The theoretical contribution consists of the analysis and description of the fundamental factors of collaboration in the digital age.
... as the effects caused or influenced by the use of digital technology in human life in general and in organizations in particular [3,4]. Thus shaping a new trend called Industries 4.0, related to the Internet of Things (IoT), cloud computing, artificial intelligence (AI), and mobile computing [5,6]. ...
Chapter
In the business sector, digital transformation appears as a new paradigm that enables a profound transformation of business activities, processes, and models. Its relationship with SMEs has brought the academic world's attention in recent years; however, catastrophic events caused by COVID-19 impacted the development of the various world economies and thus the business sector. This article aims to assess the scientific structure of the digital transformation in SMEs, specifically when COVID-19 appeared and developed; through the Scopus database and the bibliometric software VOSviewer. The methodology used reports a systematic process comprising four phases: (i) Search Terms for the research field, (ii) Database and document selection, (iii) Database and document selection, and (iv) Analysis of the results. This last section showed the participation of 75 countries in 612 publications in a challenging environment for the SME caused by the Covid-19 continued digital transformation process focused on its business model, Industry 4.0, IoT, and Digital Innovation and Technology. This research contributes to broadening knowledge in Digital Transformation and its implications in times of pandemic.
... Digital transformation is viewed as a multifaceted phenomenon that affects all aspects of human activity, including technology, the economy, politics and society. From a broad perspective, authors such as Kaplan et al. 31 defined DT as 'the radical and comprehensive changes caused or influenced by the use of digital technology in every aspect of human life'. In contrast, Schallmo et al. 32 defined DT from an organisational standpoint, arguing that DT is the use of technology to generally improve performance or reach. ...
Article
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The economic activities of the small and medium enterprises (SMEs) in sub-Saharan Africa (SSA) drive much of the region’s economic growth and development. Despite their importance, SMEs tend to fail in their first two years of operation compared to macro enterprises. Digital transformation (DT) of organisations fosters resilience; however, DT of SMEs in SSA has been slow because of several impediments. The objective of this article is to establish how SMEs in the context of SSA can develop comprehensive strategies for integrating digital technologies into their operations to build resilience. Arksey and O’Malley’s systematic scoping review (SR) is used to identify and map articles over a 5 year period using inclusion and exclusion criteria. A total of 44 articles were included for in-depth analysis to address the issue under investigation. The results indicate toward economy-based, market-based and sociotechnical contextual factors emerging as themes that impede DT of SMEs in the SSA region. In the SSA context, SMEs face numerous regional constraints that create barriers in their operations, such as limited access to profitable and value-added markets. Transdisciplinarity Contribution: To develop strategies for integrating technologies, it is critical to have a thorough understanding of SMEs’ operational context. This is vital if SMEs in the SSA region are to fully realise the transformative potential of integrating digital technologies into their business operations and gain long-term resilience. Through digitally enabled resilience, SMEs can continue to play their critical role in the economic growth and development of the SSA region.
... Digital transformation is a shift produced or affected by the use of digital technology in every element of human existence, according to one definition. When companies are forced to alter owing to the Covid-19 outbreak, web apps might be used for advertising [84]. Digital transformation may be successful if there is a commitment from managers of small and medium-sized enterprises, such as supplying items through social media and providing discounts, etc. ...
... Digital business is ranked among the top three business priorities [40], subsequently is it crucial for firms to adopt digitalization. Digitalization in a country is positively associated with industrial and societal realms [41] and affects all spheres of human society at the micro and macro level [42]. The international organization highlights the importance of digitalization in accelerating economic and social growth in a country [43]. ...
Chapter
Southern Italy has been confronting dire economic and resource scarcity challenges to keep up with the national growth. Digitalization is a changing phenomenon that transforms the firm’s structure and enhances production, operational, and service efficiency helping to reduce economic and geographical disparity. Firms play a crucial role in the development of an economy. In the recent decade, digital transformation has emerged as a driver for economic growth and urban development by transitioning the firms’ processes. However, firms need sufficient institutional support during the digital transition process. The Italian government has taken substantial initiatives to stabilize and boost the economic structure of southern Italy. This study aims to determine the existing relationship between southern Italian cities’ digitalization and firms’ financial capabilities and institutional support. We have applied correlation and regression models to examine the relationship between cities’ digitalization, local firms’ financial capabilities, and institutional support. Our results highlight the significant relationship between cities’ digitalization, firms’ financial capabilities, and institutional support in southern Italian cities. This paper produces policy suggestions for the government to extend the institutional financial support toward the southern firms. As the transformation of cities will increase the operational and production efficiency of the firms, which will add to the regional and national economic development.KeywordsDigital transformationFinancial capabilityInstitutional supportCities’ digitalization
... Digital business is ranked among the top three business priorities [40], subsequently is it crucial for firms to adopt digitalization. Digitalization in a country is positively associated with industrial and societal realms [41] and affects all spheres of human society at the micro and macro level [42]. The international organization highlights the importance of digitalization in accelerating economic and social growth in a country [43]. ...
Preprint
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Southern Italy has been confronting dire economic and resource scarcity challenges to keep up with the national growth. Digitalization is a changing phenomenon that transforms the firm’s structure and enhances production, operational, and service efficiency helping to reduce economic and geographical disparity. Firms play a crucial role in the development of an economy. In the recent decade, digital transformation has emerged as a driver for economic growth and urban development by transitioning the firms' processes. However, firms need sufficient institutional support during the digital transition process. The Italian government has taken substantial initiatives to stabilize and boost the economic structure of southern Italy. This study aims to determine the existing relationship between southern Italian cities' digitalization and firms' financial capabilities and institutional support. We have applied correlation and regression models to examine the relationship between cities’ digitalization, local firms’ financial capabilities, and institutional support. Our results highlight the significant relationship between cities’ digitalization, firms’ financial capabilities, and institutional support in southern Italian cities. This paper produces policy suggestions for the government to extend the institutional financial support toward the southern firms. As the transformation of cities will increase the operational and production efficiency of the firms, which will add to the regional and national economic development. Book chapter in "Sustainable Digital Transformation: Paving the Way Towards Smart Organizations and Societies"
... There is already very extensive literature on digital transformation, an abundance of which appeared in recent years when dozens of books were published on this topic. Although the first publications date back to least 2004 and even earlier [1], interest rapidly and intensively increased in 2016 and 2017. Google Trends shows a trend of increasing popularity from the beginning of 2014 to the present [2]. ...
Conference Paper
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The subject of this paper is a description of the renew and more advanced idea of digital transformation, which is understood not as a contemporary process of the impact of digital technologies on social life, but as an epistemological change in geometry and mathematics in the 19th century. Turing machine was a result of this change as well as the new idea of axiomatic systems. The first brought back the concept of computability as an essence of the world, and the second was a new and arbitrary model of reasoning. Both changed the image of the social world.
... In general, digital transformation is a radical and comprehensive shift in the use of technology with the aim of improving company performance. One of digital transformation definition is from [3], digital transformation is a change caused or influenced by the use of digital technology in every aspect of human life.In contrast to the definition of [9], that digital transformation is as the use of technology with the aim to generally improve the performance or reach of a company. ...
Chapter
This paper aims to develop a framework for sustainability in SMEs. SMEs are most vulnerable to the effects of covid-19. The implementation of social distancing makes people limit activities outside their home, consequently sales turnover decreases. Therefore, SMEs need to change the mindset in running business by using technology transformation. It is believed to continue the sustainability of SMEs. However, some SMEs do not have knowledge about digital skills that are relevant to their business. In fact, during covid-19 condition, online business can result sustainability in their business that can take place now and in the future.
... Pengertian lain yang cukup umum dari digital transformasi adalah perubahan yang disebabkan atau dipengaruhi oleh pemakaian teknologi digital dalam setiap aspek kehidupan manusia. (Kaplan et al. 2010) Model bisnis menentukan bagaimana sebuah perusahaan menciptakan serta mendistribusikan nilai nya kepada konsumennya dan kemudian melanjutkannya ke tahap pembayaran yang akan menghasilkan keuntungan. (Tecce, 2010) ...
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... In a broader context, the definition of digital transformation is relevant as the change that digital technologies cause or affect in all aspects of human life [3], which in this case is acceptable in order to clarify the impact of digital transformation on passenger transport management in cities. ...
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The paper presents the approach of digital transformation of company management in the transport of passengers in the city area. The influence of digital technologies on the management of business processes in the transport of passengers, but also in the business environment of these companies, is evident. For these reasons, management and business can no longer be viewed only in traditional frameworks. It is necessary to establish management in the transport of passengers on a process approach with the application of digital technologies, digital content and digital communications. In practice, it has been shown that the strategic approach of management to digital transformation, both in passenger transport companies and in the operation of communication operators, provides good results.
... In a broader context, the definition of digital transformation is relevant as the change that digital technologies cause or affect in all aspects of human life [3], which in this case is acceptable in order to clarify the impact of digital transformation on passenger transport management in cities. ...
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The paper presents the approach of digital transformation of company management in the transport of passengers in the city area. The influence of digital technologies on the management of business processes in the transport of passengers, but also in the business environment of these companies, is evident. For these reasons, management and business can no longer be viewed only in traditional frameworks. It is necessary to establish management in the transport of passengers on a process approach with the application of digital technologies, digital content and digital communications. In practice, it has been shown that the strategic approach of management to digital transformation, both in passenger transport companies and in the operation of communication operators, provides good results.
... Pod tim informacijskim i komunikacijskim tehnologijama smatraju se društvene mreţe, mobilne aplikacije, analitiĉki alati i aplikacije, [2]. U širem kontekstu relevantna je definicija digitalne transformacije kao promjena koju digitalne tehnologije uzrokuju ili na koju utiĉu u svim aspektima ljudskog ţivota [3], a što je u ovom sluĉaju prihvatljivo za rasvjetljavanje uticaja digitalne transformacije na upravljanje u prevozu putnika u gradovima. ...
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SAŽETAK U radu je predstavljen pristup digitalne transformacije upravljanja preduzećem u prevozu putnika na gradskom području. Evidentan je uticaj digitalnih tehnologija na upravljanje poslovnim procesima u prevozu putnika, ali i u poslovno okruženje tih preduzeća. Iz tih razloga se upravljanje i poslovanje više ne možemo posmatrati samo u tradicionalnim okvirima. Potrebno je upravljanje u prevozu putnika uspostaviti na procesnom pristupu uz primjenu digitalnih tehnologija, digitalnih sadržaja i digitalnih komunikacija. U praksi se pokazalo da strategijski pristup menadžmenta digitalnoj transformaciji, kako u preduzećima za prevoz putnika tako i u poslovanju komunikacijskih operatora, daje dobre rezultate. SUMMARY The paper presents the approach of digital transformation of company management in the transport of passengers in the city area. The influence of digital technologies on the management of business processes in the transport of passengers, but also in the business environment of these companies, is evident. For these reasons, management and business can no longer be viewed only in traditional frameworks. It is necessary to establish management in the transport of passengers on a process approach with the application of digital technologies, digital content and digital communications. In practice, it has been shown that the strategic approach of management to digital transformation, both in passenger transport companies and in the operation of communication operators, provides good results.
... An instance of this squeezing out of other epistemological approaches is demonstrated in the IS field with the case of critical research. For many years, the IFIP community promoted the critical IS research agenda (Kaplan, et al., 2004;Lyytinen & Klein, 1985). Nevertheless, critical research is generally ignored (Chen & Hirschheim, 2004), such that there exists "a widespread view that IS researchers face a methodological choice between positivism and interpretivism as the two fundamental ways of researching and understanding the world" (Richardson & Robinson, 2007, p. 252). ...
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... It is called a 'citizen-centric demand model' because the characteristics are viewed from demand perspective, which takes the citizen's paradigm, and not from the supply side where government and technology reside. It is also in accordance with suggestion by Millard (2010), who emphasized that transformational government paradigm concentrates much more on the demand side, which address specific societal challenges.To add rigor to the exploratory process, iteration to the empirical study need to be done (Holwell 2004). Study 2 used an empirical investigation to collect more evidence after the conceptual modeling phase. ...
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Transformational government (t-government) emerges from the evolution of e-government to become more citizen-focused while recognizing the need for fundamental changes of governance. Citizen-centric is a central concept being coined together with t-government implementation and it is proposed as a remedial justification in solving e-government implementation issues. However, although commonly used, the exact definition of citizen-centricity has not been established yet. The research sets out to produce a demand model that outlines the basic principles of citizen-centricity to implement t-government systems. A qualitative approach is undertaken to establish elements of citizen-centric t-government and model citizen-centricity through theory building method. To develop the model, this study has gone through exploratory and confirmatory phases that include studies using literature analysis, expert interview and multi-stakeholders interview method. Four components have been proposed as citizen-centric demand requirements that can benefit the supply side in conducting requirement gathering and designing of t-government systems.
... U najširem kontekstu relevantna je definicija digitalne transformacije kao promena koju digitalne tehnologije uzrokuju ili na koju utiču u svim aspektima ljudskog života [6]. U kontekstu ovog rada relevantna je definicija koja digitalnu transformaciju poslovanja opisuje kao korišćenje tehnologije da bi se radikalno una-Adresa autora: Adam Sofronijević, Univerzitet u Beogradu, Univerzitetska biblioteka "Svetozar Marković", Beograd, Bulevar kralja Aleksandra 71, e-mail: sofronijevic@unilib.rs Rad primljen: 15.03.2017. ...
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Paper analyses strategic approach to a very important phenomena of contemporary business environment that is defined as digital transformation of business. Increased influence of digital technologies both on business processes and business environment reaches the tipping point where business can not be perceived only in traditional frameworks and where a need arises to manage business processes having in mind dominant influence of digital technologies, digital content and digital communications on business. Strategic approach perceived as a management direction under conditions of dominant influence of digital technologies on business environment provides for excellent results in practice around the world, especially with companies that do business in global market. Paper also presents examples of practice that illustrate ubiquitousness and influence that digital technologies have in contemporary companies as well as importance of strategic approach to digital transformation of business for success of companies.
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Transformasi digital tidak hanya sekedar perkembangan teknologi informasi namun juga mengenai bisnis, orang dan teknologi yang dipandu oleh strategi bisnis yang luas. Dalam suatu organisasi ataupun lingkungann masyarakat pasti memiliki permasalahan dalam hal memaksimalkan tranformasi digital yang dapat meningkatkan Sumber Daya Manusia yang ada pada masyarakat khususnya didesa Cibodas. Pemanfaatan media social diera tranformasi pada Desa Cibodas masih belum maksimal, maka dilakukan sebuah kegiatan pengabdian kepada masyarakat yang bertujuan untuk memberikan edukasi arahan dalam memanfaatkan media social di era Transformasi digital saat ini. Dengan memanfaat teknologi informasi seperti media social ini dapat membantu dalam menyalurkan kembali informasi dan mencegah perilaku menyimpang yang didapat dari pengabdian kepada masyarakat (PKM) ini. Maka dengan diadakannya kegiatan pengabdian kepada masyarakat ini dapat membantu masyarakat desa Cibodas untuk dapat meningkatkan produktivitas efisiensi dalam penggunaan media social kedepannya. Sehingga dapat membantu memaksimlakan kegiatan di Desa Cibodas Kecamatan Cikajang dengan efekti dan efisien.
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Materials science is the cornerstone for technological development of the modern world that has been largely shaped by the advances in fabrication of semiconductor materials and devices. However, the Moore’s Law is expected to stop by 2025 due to reaching the limits of traditional transistor scaling. However, the classical approach has shown to be unable to keep up with the needs of materials manufacturing, requiring more than 20 years to move a material from discovery to market. To adapt materials fabrication to the needs of the 21st century, it is necessary to develop methods for much faster processing of experimental data and connecting the results to theory, with feedback flow in both directions. However, state-of-the-art analysis remains selective and manual, prone to human error and unable to handle large quantities of data generated by modern equipment. Recent advances in scanning transmission electron and scanning tunnelling microscopy have allowed imaging and manipulation of materials on the atomic level, and these capabilities require development of automated, robust, reproducible methods. Artificial intelligence and machine learning have dealt with similar issues in applications to image and speech recognition, autonomous vehicles, and other projects that are beginning to change the world around us. However, materials science faces significant challenges preventing direct application of the models without taking physical constraints and domain expertise into account. Atomic resolution imaging can generate data that can lead to better understanding of materials and their properties through using artificial intelligence methods. Machine learning, in particular combinations of deep learning and probabilistic modelling, can learn to recognize physical features in imaging, making this process automated and speeding up characterization. By incorporating the knowledge from theory and simulations with such frameworks, it is possible to create the foundation for the automated atomic scale manufacturing.
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Thesis
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