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B2B solution for Latin American Market
Abstract
The paper presents research results combined between public university and private enterprise. The contribution is an eCommerce solution available in a corporate portal that provides reverse auction services in the field of B2B. The portal www.almejor.com is ecommerce channel that facilitates effective and efficient business processes to its users. We describe technical aspects of analysis, design, development, implementation and testing. The paper presents progress made.
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This article focuses on the design and characterization of management model for MSMEs, based on e-commerce and the GS1 international e-com standard. The first part contextualizes electronic commerce and its impact on domestic industry, and briefly describes the B2B e-commerce model used in Colombia. Subsequently the first step to apply the model is presented, which corresponds to the design of a diagnostic methodology that evaluates the technological, technical, commercial and administrative aspects of the organization; after that are exposed the results of the pilot experiment performed on a MSME from Bogota, and finally will be explained the procedures for the implementation of the model.
Web usage mining is the process of extracting useful information from users history databases associated to an e-commerce website. The extraction is usually performed by data mining techniques applied on server log data or data obtained from specific tools such as Google Analytics. This paper presents the methodology used in an e-commerce website of extra virgin olive oil sale called www.OrOliveSur.com. We will describe the set of phases carried out including data collection, data preprocessing, extraction and analysis of knowledge. The knowledge is extracted using unsupervised and supervised data mining algorithms through descriptive tasks such as clustering, association and subgroup discovery; applying classical and recent approaches. The results obtained will be discussed especially for the interests of the designer team of the website, providing some guidelines for improving its usability and user satisfaction.
The purpose of this paper is to examine the role of risk in the formation of perceptions of value in the b2b domain, specifically within e-banking. The functional relationships between three types of risk (performance, financial and psychological) and the benefits and sacrifices components of value are tested within a broader nomological network that includes e-service quality (as an antecedent of value) and satisfaction, word-of-mouth and intention to switch (as outcomes of value). The hypothesised relationships are tested, using Partial Least Squares, on data collected through a postal survey from 167 UK-based SME organisations. The results confirm the significant but differential impact of the three types of risk on the two value components. Specifically performance risk and financial risk are found to be significant determinants of benefits, while psychological risk impacts on perceptions of sacrifices. We also provide evidence of the differential impact of the benefits and sacrifices components of value on satisfaction, and the existence of both direct and indirect (through satisfaction) impact of these components on word-of-mouth and intention to switch. This is the first documented empirical investigation of the impact of perceptions of risk in the study of perceptions of value within the domain of b2b marketing and consequently offers new insights into the subject matter. The theoretical and managerial implications of the findings are discussed and the manner in which the identified relationships can aid future research are explicated.
Since the advent of the internet, state governments have been challenged to balance the forces of technological change against fundamental decisions about governance and administration. This research examines that balance in the case of electronic commerce and its relationship to state budgets and revenue raised by sales tax. Under the voluntary Streamlined Sales and Use Tax Agreement of 2002, states can cooperate with one another and with sellers to collect sales tax on internet sales, yet only about half the states that levy sales tax have initiated this policy change. This research tests rival explanations for state membership in this interstate administrative agreement and implementation of its provisions from 2003 through 2007. State participation is enhanced by existing technological capacity and frustrated by requirements for shared governance and shared administrative responsibilities. Participation is fostered by more extensive implementation of e-commerce and certain political factors. State fiscal factors and e-Government implementation are not significant. Moreover, state legislative professionalism inhibits state participation in this agreement. These findings have implications for understanding the influence of future technological change on government practices and for intergovernmental relationships weighted toward shared governance.
The business goals of an enterprise process are traced to business process models with the aim of being carried out during the execution stage. The automatic translation from these models to fully executable code which can be simulated and round-trip engineered is still an open challenge in the Business Process Management field. Model-driven Engineering has proposed a set of methodologies with which to solve the existing gap between business analysts and software developers, but the expected results have not as yet been achieved. In this paper, a new approach to solve this challenge is proposed. This approach is based on the integration of SOD-M, a model-driven method for the development of service-oriented systems, and DENEB, a platform for the development and execution of flexible business processes. SOD-M provides business analysts with a methodology that can be used to transform their business goals into composition service models, a type of model that represents business processes. The use of the Eclipse Modelling Framework and the ATLAS Transformation Language allows this model to be automatically transformed into a DENEB workflow model, resulting in a business process that is coded by a class of high-level Petri-nets and is directly executable in DENEB. The application of the proposal presented herein is illustrated by means of a real system related to the management of medical images.
The design of a quality website, as part of e-business strategy, has become a key element for success in the online market. This article analyzes the main factors that must be taken into account when designing a commercial website, concentrating on the Aceros de Hispania company and its business model. We have studied the features which determine website quality: accessibility, speed, navigability, content, and we have calculated the Web Assessment Index (WAI) proposed by Miranda and Bañegil [Miranda, F. J., & Bañegil, T. M. (2004). Quantitative evaluation of commercial websites: An empirical study of Spanish firms. International Journal of Information Management, 24(4), 313–328]. The results obtained provide several lessons which should be borne in mind when designing a commercial e-strategy. Firstly, it can be observed that Internet popularity and search engine positioning facilitate entry to practically inaccessible markets. Secondly, the navigability makes users feel comfortable and secure when browsing it, which increases the probability of a transaction being completed. Finally, the information provided on the website must be accurate, informative, updated and relevant to customers’ requirements. Like Aceros de Hispania, any company, thanks to the Internet, will be able to overcome the barriers which would impede its successful worldwide development in the offline market.
This study aims to empirically examine the trust factors that affect the adoption of Internet-based interorganizational systems (IIOS). A trust model with five trust factors is constructed. The model is tested using data gathered from 295 practitioners. Confirmatory factor analysis is used to validate the model, and structural equation modelling is used for data analysis. The adoption of IIOS is influenced by trust factors including usability, reliability and availability, audit and verification mechanisms, and interoperability, while security is insignificant in this case. The generalization of the findings is currently limited, as the subjects were all Chinese people living in Hong Kong. Future studies could study individuals belonging to other types of professions, industries, and cultures to test the generalizability of the model. The study provides a trust model to facilitate practitioners for the effective adoption of IIOS. It also adds a trust model to the literature of IIOS in the electronic supply chain context.