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Corporate reputation, stakeholders and the social performance-financial performance relationship

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Cited By (since 1996):48, Export Date: 19 March 2014, Source: Scopus
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... Several studies found that technological eco-innovation, as well as green product and process innovation, are positively correlated to competitive advantage (Chen et al., 2006;Küçükoğlu and Pınar, 2015;Ryszko, 2016). Reasons for this can be improved corporate image, more motivated employees or increased profitability (Neville et al., 2006). External requirements, such as tougher legislation, customer requests, and material constraints, can also function as driving forces for company initiatives (Spangenberg et al., 2010;Testa and Iraldo, 2010). ...
... In fact, 8 out of the top 10 business risks today are directly linked to sustainability issues, Table 1. Some of these major risks are customer and consumer requests, environmental and social legislation, effects on reputation, ability to attract and retain top talent, and employee motivation Neville et al., 2006). The recent risk report by the World Economic Forum also highlights the importance and interconnectedness of socio-ecological risks and other risks such as economic ones (WEF, 2017). ...
Thesis
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Society’s transition towards a sustainable state entails rapid and disruptive change in all sectors. This change is the source of profound uncertainty. From a company perspective, it can either pose existential threats if current practices or products enforce unsustainable development, or it can present opportunities if the company can provide solutions to the sustainability challenges humanity is facing. Such sustainability-related threats and opportunities, i.e., risks, can be related to, for example, reputation, legislative change, litigation, the ability to attract and retain talented employees, or the ability to meet customer needs on increasingly sustainability-driven markets. While more and more companies recognize the importance of building capabilities for sustainable product development to remain competitive, the relation between social and environmental aspects and economic performance is still oftentimes viewed as a trade-off where some profit must be sacrificed to be sustainable. Based on an interactive qualitative research approach, this thesis shows how a risk management lens can be used to support decision-makers at product development companies in understanding the dynamic interplay between socio-ecological sustainability aspects and business implications. The conceptual understanding of sustainability risks was advanced by identifying their characteristics and by proposing a new definition, utilizing literature review and the Framework for Strategic Sustainable Development. In the next step of the research, today’s situation and preconditions at some product development companies in Sweden were studied. Using multiple data collection methods, current risk management practices were investigated and hypotheses for sustainability integration were derived. Based on interviews with industrial and academic experts, the hypotheses were further developed into key aspects for sustainability risk management that can be used as recommendations for practitioners. Utilizing the newly developed definition and key aspects, a conceptual approach for strategic risk management within the sustainability transition was conceived. This approach was then adapted and operationalized as a workshop method for multifunctional teams in the context of product portfolio planning. Finally, the Sustainability Impact and Effects Analysis was developed and tested through an action research approach to provide decision-makers in early phases of the product innovation process with practical support for identifying, assessing, and managing sustainability risks. Uncertainty is neither good nor bad – it is just an inherent part of reality. This thesis showed how a risk management approach can be used to guide decision-making in uncertainty within the sustainability transition in a product development company context. Thereby, companies can take the strategic leadership that is required to benefit from the opportunities that can be found in this time of deep uncertainty.
... Elles ont un impact indirect et à long terme sur la performance, notamment sur les profits, les ventes et la part de marché (Hillebrand, Driessen et Koll, 2015). Ces capacités centrales influencent notamment la réputation (Hillebrand and al, 2015 ;Neville, Bell et Mengüç, 2005 ;Abdullah and Abdul Aziz, 2011 ;Boistel, 2008 ;Philippe et Durand, 2009 ;Gotteland et Ray, 2008 ;Miles and Covin, 2000) et l'innovation (Dibrell, Craig and Hansen, 2011 ;Barthel, 2013 ;Gotteland et Ray, 2008) qui ont à leur tour un effet direct sur la performance économique. Dans le cadre du marché aval, Noble, Sinha and Kumar (2002) parviennent dans leur étude à la conclusion que l'orientation concurrents améliore la performance de l'entreprise alors que l'orientation consommateurs est sans effet sur la performance. ...
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The objective of this article is to determine the profiles of entrepreneurs and the obstacles to female entrepreneurship in rural areas in Cameroon. Women represent more than half of the population compared to men. Despite the fact that their participation in the labour market has significantly increased over the past thirty years, especially within public administrations, economic inequalities still persist in their area. An exploratory survey carried out in the district of Touboro in northern Cameroon with 315 women entrepreneurs made it possible to establish first three profiles: immigrant women entrepreneurs, necessity entrepreneurs and opportunity entrepreneurs. Second, these results show that there are, in order of magnitude, three main obstacles to female entrepreneurship: limits linked to the control of value chains, those linked to the absence of basic social services and those linked to insecurity and taxation. Keywords: Female entrepreneurship; Immigrant entrepreneurs; profile of entrepreneurs; Motivations and Rural Areas.
... The mounting interest in firms' CSR activities from various stakeholders and society at large has motivated scholars to debate the motives, processes, and outcomes of CSR initiatives and actions Uldam & Hansen, 2017;Wu et al., 2020). The instrumental perspective, which interprets CSR actions as strategic actions intended to help the firm obtain and sustain competitive edge over rivals (Cheng et al., 2014;Neville et al., 2005), has guided those who advocate for the positive effects that CSR can have for firms. ...
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We examine how the CEO and board CSR expertise (knowledge) can interact to influence the extent to which firms benefit from their CSR investments We use a longitudinal unbalanced panel for a sample of 170 publicly traded firm and feasible generalized least squares (FGLS) regression with heteroscedasticity and panel-specific AR1 autocorrelation to analyze the data. We find evidence that CSR positively affect the firm’s financial performance. Moreover, we find that firms realize optimal results from their CSR investments when both the board and CEO have higher CSR expertise. Both CEO and board CSR expertise positively impact the CSR-CFP relationship. The study sheds lights on the value of the CSR expertise of the CEO and the board members. Additionally, it emphasizes that board members' expertise plays a significant role in aligning the interests of the CEO with those of the firm's in the context of CSR. Lastly, it shows that the lower the knowledge asymmetry in CSR area the more likely that CSR decisions will be less agency-driven.
... Stockholders are also very much curious about economic and social performance (Ruf et al. 2001). Finally, social initiatives, corporate reputation, reputation management capability are vital for the association between SP and Ec.P (Neville et al. 2005). Thus, we propose: H4: Social performance is positively linked to economic performance. ...
Article
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This study aims to assess the relationships between top management commitment (TMC), supply chain collaboration (SCC), and sustainable firm performance (SFP) regarding agro-processing supply chains in Bangladesh. SFP includes environmental performance (EP), economic performance (Ec.P), and social performance (SP). We collected data from 211 managers and executives of agro-processing enterprises through a questionnaire survey under the random sampling method. We used the structural equation modelling (SEM) approach to analyze data. The results display that TMC and SCC positively influence EP and SP. EP and SP are positively related to Ec.P. Besides, SCC mediates the two relationships: TMC and EP; and TMC and SP. This research contributes to operations and supply chain management literature by showing the relationship between TMC, SCC, and SFP. This study extended the acknowledgement of two operations and supply chain management areas, such as TMC and SCC, and their interaction for SFP. This study highlights how TMC and SCC individually and jointly positively influence SFP. The mediating role of SCC also reveals the indirect impact of TMC in enhancing SFP. Besides, this study offers managerial implications for corporate success through SFP by unveiling the importance of connecting TMC and SCC.
... Secondly, another set of studies examined the impact of CSR on bank performance and functioning, including financial performance, enhancing customer loyalty, brand equity, and corporate image and reputation [50][51][52][53][54]. The majority of these studies found that CSR could positively affect corporate performance. ...
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This study examined bank employee perceptions regarding corporate social responsibility (CSR) practices in Egypt as a developing country. In particular, it explored bank employee perceptions towards the CSR aspects on which banks should focus. It also investigated whether factors such as bank type (i.e., public or private), employee age, experience, job position, and number of CSR training programs undertaken can affect this perception. Data were gathered through a questionnaire distributed to both public and private bank employees. The final sample consisted of 127 employees. SPSS was used to analyse the data. We found that bank employees placed different importance on the CSR aspects on which banks should focus. In particular, they prioritized employment and workplace-related aspects such as operational efficiency, financial literacy, equal employment opportunities, and workplace safety. In contrast, they placed less emphasis on environment-related aspects such as greenhouse gas emission and energy consumption. We also found that bank type, age, employee experience, job position, and number of CSR training programs undertaken could affect the perceptions of bank employees regarding the CSR aspects on which banks should focus. While there is a growing stream of research on CSR, prior research lacks CSR practices in developing markets, especially in the banking sector. To the best of our knowledge, this is the first study to look at the importance and priorities of CSR aspects in Egypt-one of the fastest-growing economies in the developing world. Based on the findings of this study, policymakers and regulators in Egypt such as the Central Bank of Egypt and the Egyp-tian Banking Institute are advised to request banks to pay more attention to environmental-related aspects of CSR to keep pace with Egypt 2030 vision and develop an action plan that helps increase bank employee awareness regarding the importance of CSR practices and engage employees further in developing their banks' sustainability strategy.
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Corporate financial responsibility is the sole driving force of business in the business sector, as the primary goals of a firm are to maximize profit and grow shareholder value. However, in the previous decade, larger corporate obligations have been recognized, including environmental, local community, working conditions, and ethical standards. With the rise of "sustainability" reasons, unprecedented climate change is being measured into corporate strategy in the direction of sustainable thinking. The triple bottom line (TBL) is a sustainability assessment that combines environmental and social factors in addition to profitability and the rate of return on investment. The purpose of this research is to look into the interrelationships between the three dimensions of sustainable performance measurement (SPM) in Malaysian manufacturing companies. A questionnaire is issued to 600 manufacturing companies in the Federation of Malaysian Manufacturers (FMM) as part of a quantitative data collection approach. All the proposed hypotheses are supported, thus showing the interrelationship between three dimensions of SPM existed. Consequently, Malaysian companies are lagging behind in terms of SPM’s adoption compared to developed countries. Because of that, more government efforts to facilitate the adoption of SPM practice among companies are needed. The sole focus on the manufacturing industry, accuracy of data collection and time constraint are the limitations of this study. Therefore, it is suggested that further research should explore more the interrelationship between the three dimensions of SPM.
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