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Performance implications of knowledge and competitive arousal in times of employee mobility:“The immutable law of the ex”

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Abstract

This article elaborates on extant literature on employee mobility by focusing on how the movement of personnel between competitors affects their competitive positions. Our mixed-methods study of 402 head-to-head encounters from the English Premier League (2000–2005) reveals that transferred players improve the performance of the recipient team in head-to-head encounters against the donor. We also provide evidence that competitive arousal, as triggered by anger and pressures for proving loyalty to the recipient organization, as well as knowledge of the donor team's routines, explain the superior performance of transferred players. These results question the traditional view that organizational routines are not transferable through employee mobility. They also move beyond a prior emphasis on the negative effects of emotional states such as anger and competitive arousal, highlighting how these can occasionally be beneficial. © 2012 Wiley Periodicals, Inc.

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... Table 7.2 provides a summary of this information. (Astor, Adam, Jerčić, et al., 2013;Delgado et al., 2008;Teubner et al., 2015) o Value uncertainty (Ehrhart et al., 2015) o Uniqueness and scarcity (Ku et al., 2005;Nichols, 2012) • Winning vs. losing Adam et al., 2013;Astor, Adam, Jerčić, et al., 2013;Ding et al., 2005;Teubner et al., 2015;van den Bos, Talwar, et al., 2013) o Fairness (Sanfey et al., 2003;vanʼt Wout et al., 2006) • Sunk costs (Hafenbrädl & Woike, 2018;Ku et al., 2005) o Pseudo-losses (Ehrhart et al., 2015) o Automatic or active bidding (Ehrhart et al., 2015) • Time pressure Adam et al., 2013;Adam et al., 2018;El Haji et al., 2019;Ku et al., 2005;Malhotra, 2010) Characteristics of interaction partners • Co-action or competing Engelmann et al., 2016;Li et al., 2013;Nichols, 2012;Yu et al., 2014) • Human/computer counterparts Adam et al., 2018;Häubl & Popkowski Leszczyc, 2019;Rilling et al., 2008;Sanfey et al., 2003;Teubner et al., 2015;vanʼt Wout et al., 2006;van den Bos et al., 2008) o Rivalry (Nichols, 2012;Pazzaglia et al., 2012;van den Bos, Golka, et al., 2013) o Identifiability of counterpart Haran & Ritov, 2014;Ku et al., 2005;van den Bos, Golka, et al., 2013) o Trash talking (Malhotra, 2010;Yip et al., 2018) • Number of counterparts (Häubl & Popkowski Leszczyc, 2019;Ku et al., 2005;Malhotra, 2010) Audience of the competition • Presence of an audience (Ku et al., 2005;Murray & Raedeke, 2008) Incidental factors outside the competition • Competition-based bonus/chance-based bonus (Adam et al., 2019) • Music (Adam et al., 2019) • Time pressure (Adam et al., 2019) • Images (Adam et al., 2016;Adam et al., 2019) • Cognitive dissonance (Adam et al., 2019) • Witnessing competition (Raghabendra et al., 2018) 3 (Rauch et al., 1999) Autobiographical scripts PET scan (Murnighan, 2002) Auctions (dollar) Anecdotal, interviews (Sanfey et al., 2003) Bargaining (ultimatum game) fMRI (insula) (Ding et al., 2005) Auctions (reverse auctions) Self-report (Ku et al., 2005) Auctions (charity) Self-report (vanʼt Wout et al., 2006) Bargaining (ultimatum game) SC Auctions (first-price sealed bid) fMRI (Murray & Raedeke, 2008) Golf HR, self-report (Rilling et al., 2008) Bargaining (ultimatum game) fMRI (posterior cingulate, hypothalamus) (van den Bos et al., 2008) Auctions None (Malhotra, 2010) Auctions (charity) None (Wolframm & Micklewright, 2010) Equestrian sports Self-report (Nichols, 2012) Consumer behavior Self-report (Pazzaglia et al., 2012) English Premier League Archival data Auctions (Dutch) HR, SC, self-report (Astor, Adam, Jerčić, et al., 2013) Auctions (first-price sealed-bid) HR, SC Insight problem solving EEG, self-report (van den Bos, Golka, et al., 2013) Auctions (multi-player sealed bid) Testosterone, cortisol, self-report (van den Bos, Talwar, et al., 2013) Auctions (first-price sealed bid) fMRI, self-report (Haran & Ritov, 2014) E ort-based and accuracy task and auction (first-price sealed bid) ...
... Table 7.2 provides a summary of this information. (Astor, Adam, Jerčić, et al., 2013;Delgado et al., 2008;Teubner et al., 2015) o Value uncertainty (Ehrhart et al., 2015) o Uniqueness and scarcity (Ku et al., 2005;Nichols, 2012) • Winning vs. losing Adam et al., 2013;Astor, Adam, Jerčić, et al., 2013;Ding et al., 2005;Teubner et al., 2015;van den Bos, Talwar, et al., 2013) o Fairness (Sanfey et al., 2003;vanʼt Wout et al., 2006) • Sunk costs (Hafenbrädl & Woike, 2018;Ku et al., 2005) o Pseudo-losses (Ehrhart et al., 2015) o Automatic or active bidding (Ehrhart et al., 2015) • Time pressure Adam et al., 2013;Adam et al., 2018;El Haji et al., 2019;Ku et al., 2005;Malhotra, 2010) Characteristics of interaction partners • Co-action or competing Engelmann et al., 2016;Li et al., 2013;Nichols, 2012;Yu et al., 2014) • Human/computer counterparts Adam et al., 2018;Häubl & Popkowski Leszczyc, 2019;Rilling et al., 2008;Sanfey et al., 2003;Teubner et al., 2015;vanʼt Wout et al., 2006;van den Bos et al., 2008) o Rivalry (Nichols, 2012;Pazzaglia et al., 2012;van den Bos, Golka, et al., 2013) o Identifiability of counterpart Haran & Ritov, 2014;Ku et al., 2005;van den Bos, Golka, et al., 2013) o Trash talking (Malhotra, 2010;Yip et al., 2018) • Number of counterparts (Häubl & Popkowski Leszczyc, 2019;Ku et al., 2005;Malhotra, 2010) Audience of the competition • Presence of an audience (Ku et al., 2005;Murray & Raedeke, 2008) Incidental factors outside the competition • Competition-based bonus/chance-based bonus (Adam et al., 2019) • Music (Adam et al., 2019) • Time pressure (Adam et al., 2019) • Images (Adam et al., 2016;Adam et al., 2019) • Cognitive dissonance (Adam et al., 2019) • Witnessing competition (Raghabendra et al., 2018) 3 (Rauch et al., 1999) Autobiographical scripts PET scan (Murnighan, 2002) Auctions (dollar) Anecdotal, interviews (Sanfey et al., 2003) Bargaining (ultimatum game) fMRI (insula) (Ding et al., 2005) Auctions (reverse auctions) Self-report (Ku et al., 2005) Auctions (charity) Self-report (vanʼt Wout et al., 2006) Bargaining (ultimatum game) SC Auctions (first-price sealed bid) fMRI (Murray & Raedeke, 2008) Golf HR, self-report (Rilling et al., 2008) Bargaining (ultimatum game) fMRI (posterior cingulate, hypothalamus) (van den Bos et al., 2008) Auctions None (Malhotra, 2010) Auctions (charity) None (Wolframm & Micklewright, 2010) Equestrian sports Self-report (Nichols, 2012) Consumer behavior Self-report (Pazzaglia et al., 2012) English Premier League Archival data Auctions (Dutch) HR, SC, self-report (Astor, Adam, Jerčić, et al., 2013) Auctions (first-price sealed-bid) HR, SC Insight problem solving EEG, self-report (van den Bos, Golka, et al., 2013) Auctions (multi-player sealed bid) Testosterone, cortisol, self-report (van den Bos, Talwar, et al., 2013) Auctions (first-price sealed bid) fMRI, self-report (Haran & Ritov, 2014) E ort-based and accuracy task and auction (first-price sealed bid) ...
... Interestingly, soccer players who were transferred in the English Premier League may have experienced competitive arousal (although it should be noted that the authors speci cally measured anger and pressure for having to prove their loyalty) when they were in head-to-head competition with their old donor teams (Pazzaglia et al., 2012). ...
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... Table 7.2 provides a summary of this information. (Astor, Adam, Jerčić, et al., 2013;Delgado et al., 2008;Teubner et al., 2015) o Value uncertainty (Ehrhart et al., 2015) o Uniqueness and scarcity (Ku et al., 2005;Nichols, 2012) • Winning vs. losing Adam et al., 2013;Astor, Adam, Jerčić, et al., 2013;Ding et al., 2005;Teubner et al., 2015;van den Bos, Talwar, et al., 2013) o Fairness (Sanfey et al., 2003;vanʼt Wout et al., 2006) • Sunk costs (Hafenbrädl & Woike, 2018;Ku et al., 2005) o Pseudo-losses (Ehrhart et al., 2015) o Automatic or active bidding (Ehrhart et al., 2015) • Time pressure Adam et al., 2013;Adam et al., 2018;El Haji et al., 2019;Ku et al., 2005;Malhotra, 2010) Characteristics of interaction partners • Co-action or competing Engelmann et al., 2016;Li et al., 2013;Nichols, 2012;Yu et al., 2014) • Human/computer counterparts Adam et al., 2018;Häubl & Popkowski Leszczyc, 2019;Rilling et al., 2008;Sanfey et al., 2003;Teubner et al., 2015;vanʼt Wout et al., 2006;van den Bos et al., 2008) o Rivalry (Nichols, 2012;Pazzaglia et al., 2012;van den Bos, Golka, et al., 2013) o Identifiability of counterpart Haran & Ritov, 2014;Ku et al., 2005;van den Bos, Golka, et al., 2013) o Trash talking (Malhotra, 2010;Yip et al., 2018) • Number of counterparts (Häubl & Popkowski Leszczyc, 2019;Ku et al., 2005;Malhotra, 2010) Audience of the competition • Presence of an audience (Ku et al., 2005;Murray & Raedeke, 2008) Incidental factors outside the competition • Competition-based bonus/chance-based bonus (Adam et al., 2019) • Music (Adam et al., 2019) • Time pressure (Adam et al., 2019) • Images (Adam et al., 2016;Adam et al., 2019) • Cognitive dissonance (Adam et al., 2019) • Witnessing competition (Raghabendra et al., 2018) 3 (Rauch et al., 1999) Autobiographical scripts PET scan (Murnighan, 2002) Auctions (dollar) Anecdotal, interviews (Sanfey et al., 2003) Bargaining (ultimatum game) fMRI (insula) (Ding et al., 2005) Auctions (reverse auctions) Self-report (Ku et al., 2005) Auctions (charity) Self-report (vanʼt Wout et al., 2006) Bargaining (ultimatum game) SC Auctions (first-price sealed bid) fMRI (Murray & Raedeke, 2008) Golf HR, self-report (Rilling et al., 2008) Bargaining (ultimatum game) fMRI (posterior cingulate, hypothalamus) (van den Bos et al., 2008) Auctions None (Malhotra, 2010) Auctions (charity) None (Wolframm & Micklewright, 2010) Equestrian sports Self-report (Nichols, 2012) Consumer behavior Self-report (Pazzaglia et al., 2012) English Premier League Archival data Auctions (Dutch) HR, SC, self-report (Astor, Adam, Jerčić, et al., 2013) Auctions (first-price sealed-bid) HR, SC Insight problem solving EEG, self-report (van den Bos, Golka, et al., 2013) Auctions (multi-player sealed bid) Testosterone, cortisol, self-report (van den Bos, Talwar, et al., 2013) Auctions (first-price sealed bid) fMRI, self-report (Haran & Ritov, 2014) E ort-based and accuracy task and auction (first-price sealed bid) ...
... Table 7.2 provides a summary of this information. (Astor, Adam, Jerčić, et al., 2013;Delgado et al., 2008;Teubner et al., 2015) o Value uncertainty (Ehrhart et al., 2015) o Uniqueness and scarcity (Ku et al., 2005;Nichols, 2012) • Winning vs. losing Adam et al., 2013;Astor, Adam, Jerčić, et al., 2013;Ding et al., 2005;Teubner et al., 2015;van den Bos, Talwar, et al., 2013) o Fairness (Sanfey et al., 2003;vanʼt Wout et al., 2006) • Sunk costs (Hafenbrädl & Woike, 2018;Ku et al., 2005) o Pseudo-losses (Ehrhart et al., 2015) o Automatic or active bidding (Ehrhart et al., 2015) • Time pressure Adam et al., 2013;Adam et al., 2018;El Haji et al., 2019;Ku et al., 2005;Malhotra, 2010) Characteristics of interaction partners • Co-action or competing Engelmann et al., 2016;Li et al., 2013;Nichols, 2012;Yu et al., 2014) • Human/computer counterparts Adam et al., 2018;Häubl & Popkowski Leszczyc, 2019;Rilling et al., 2008;Sanfey et al., 2003;Teubner et al., 2015;vanʼt Wout et al., 2006;van den Bos et al., 2008) o Rivalry (Nichols, 2012;Pazzaglia et al., 2012;van den Bos, Golka, et al., 2013) o Identifiability of counterpart Haran & Ritov, 2014;Ku et al., 2005;van den Bos, Golka, et al., 2013) o Trash talking (Malhotra, 2010;Yip et al., 2018) • Number of counterparts (Häubl & Popkowski Leszczyc, 2019;Ku et al., 2005;Malhotra, 2010) Audience of the competition • Presence of an audience (Ku et al., 2005;Murray & Raedeke, 2008) Incidental factors outside the competition • Competition-based bonus/chance-based bonus (Adam et al., 2019) • Music (Adam et al., 2019) • Time pressure (Adam et al., 2019) • Images (Adam et al., 2016;Adam et al., 2019) • Cognitive dissonance (Adam et al., 2019) • Witnessing competition (Raghabendra et al., 2018) 3 (Rauch et al., 1999) Autobiographical scripts PET scan (Murnighan, 2002) Auctions (dollar) Anecdotal, interviews (Sanfey et al., 2003) Bargaining (ultimatum game) fMRI (insula) (Ding et al., 2005) Auctions (reverse auctions) Self-report (Ku et al., 2005) Auctions (charity) Self-report (vanʼt Wout et al., 2006) Bargaining (ultimatum game) SC Auctions (first-price sealed bid) fMRI (Murray & Raedeke, 2008) Golf HR, self-report (Rilling et al., 2008) Bargaining (ultimatum game) fMRI (posterior cingulate, hypothalamus) (van den Bos et al., 2008) Auctions None (Malhotra, 2010) Auctions (charity) None (Wolframm & Micklewright, 2010) Equestrian sports Self-report (Nichols, 2012) Consumer behavior Self-report (Pazzaglia et al., 2012) English Premier League Archival data Auctions (Dutch) HR, SC, self-report (Astor, Adam, Jerčić, et al., 2013) Auctions (first-price sealed-bid) HR, SC Insight problem solving EEG, self-report (van den Bos, Golka, et al., 2013) Auctions (multi-player sealed bid) Testosterone, cortisol, self-report (van den Bos, Talwar, et al., 2013) Auctions (first-price sealed bid) fMRI, self-report (Haran & Ritov, 2014) E ort-based and accuracy task and auction (first-price sealed bid) ...
... Interestingly, soccer players who were transferred in the English Premier League may have experienced competitive arousal (although it should be noted that the authors speci cally measured anger and pressure for having to prove their loyalty) when they were in head-to-head competition with their old donor teams (Pazzaglia et al., 2012). ...
Article
Competition and competitive contexts inherently contain elements that generate arousal (sympathetic activation of the autonomic system). In addition to the arousal experienced from competing against another person(s), other elements in competitive contexts, such as time pressure, audience effects, competing for scarce and/or valued items, etc., can create arousal. This chapter elaborates on how competition and competitive contexts can generate arousal, which then affects decision making. Simultaneously, the authors discuss how arousal that is independent of the competitive context can have similar decision-making effects. On one hand, arousal can facilitate and improve decision making. On the other hand, it can impair sound and rational decision making. This chapter gives an overview of the concept of competitive arousal by providing a review of what is known about the nature of competitive arousal, the factors that influence its emergence, moderators, and its effects on decision making. The authors conclude with several open questions as well as a general discussion of the theoretical and practical implications of competitive arousal in different decision making contexts.
... Middle managers are not being developed for senior-level positions (Davis, 2010;Pfeffer, & Davis-Blake, 1986). The quandary is that baby-boomers are retiring and transfer of learning has not been a priority for organizations (Charan, 2005;Pazzaglia, Flynn, & Sonpar, 2012). ...
... During the process of developing a leadership pipeline, the executive team must take the time and conduct a thorough analysis to determine leadership characteristics that incumbents should possess. Decisionmakers who are interested in attracting talented executives should be open to hiring people with different mental models and executive skill-sets that embody senior leadership excellence that achieves results (Pazzaglia, Flynn, & Sonpar, 2012). Hiring, developing, and promoting people of diverse backgrounds is cautiously considered since at times, organization leaders are myopic in their management approaches. ...
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... Middle managers are not being developed for senior-level positions ( Davis, 2010;Pfeffer, & Davis-Blake, 1986). The quandary is that baby-boomers are retiring and transfer of learning has not been a priority for organizations ( Charan, 2005;Pazzaglia, Flynn, & Sonpar, 2012). ...
... During the process of developing a leadership pipeline, the executive team must take the time and conduct a thorough analysis to determine leadership characteristics that incumbents should possess. Decisionmakers who are interested in attracting talented executives should be open to hiring people with different mental models and executive skill-sets that embody senior leadership excellence that achieves results ( Pazzaglia, Flynn, & Sonpar, 2012). Hiring, developing, and promoting people of diverse backgrounds is cautiously considered since at times, organization leaders are myopic in their management approaches. ...
... Professional team sports are an interesting research site for examining strategic management and leadership phenomena (Berman, Down, & Hill, 2002;Bloom, 1999;Day, Gordon, & Fink, 2012;Katz, 2001), which has long been used as an empirical site for scholars of succession (Giambatista, 2004;Grusky, 1963;Ndofor, Priem, Rathburn, & Dhir, 2009;Pfeffer & Davis-Blake, 1986;Rowe et al., 2005). In addition to the suitability of the EPL context for testing our model, as outlined in the introduction, our context provides data that is reliable, objective and readily available, and researchers can identify and measure organizational performance and the human capital of leaders and team members (Audas, Dobson, & Goddard, 2002;Hughes, Hughes, Mellahi, & Guermat, 2010;Pazzaglia, Flynn, & Sonpar, 2012;Werner & Mero, 1999). ...
... Our paper follows the well-established tradition of employing sports industries, and sporting organizations, to study issues of leadership and human resource management (e.g., Berman et al., 2002;Pazzaglia et al., 2012). Sporting organizations, and soccer in particular, can be generalizable to other types of business organizations as they share a range of common features as detailed below (Bolchover & Brady, 2002;Brady et al., 2008). ...
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... A sport setting allows observing organizational dynamics in terms of employee mobility (Pazzaglia et al., 2012). They showed that employee mobility positively impacts the performance of the transferred players and the relative performance of the recipient organizations. ...
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... In seeking ways to enhance career growth, many employees today look for mobility across jobs, as a way to garner a wider range of job experiences (Hamori & Kakarika, 2009;Pazzaglia, Flynn, & Sonpar, 2012). PWTB refers to an employee's attitude toward working across traditional job and organizational boundaries (Briscoe, Hall, & DeMuth, 2006). ...
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... The empirical picture established in the literature is likely to have informed recruitment priorities and be translated into heuristics within recruitment practice to some extent. So we hypothesize that recruiting firms will value executive managers from originating firms in related industries that have high profitability (Campbell, Coff & Kryscynski, 2012;Pazzaglia, Flynn & Sonpar, 2012;Lo, Yang, Hung & Lai, 2011), seeing this as a means of "importing" value-adding capabilities. ...
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The psychological contract held by an employee consists of beliefs about the reciprocal obligations between that employee and his or her organization. Violation refers to the feelings of anger and betrayal that are often experienced when an employee believes that the organization has failed to fulfill one or more of those obligations. This article provides a model outlining the psychological sensemaking processes preceding an employee's experience of psychological contract violation. It also identifies factors that affect those processes with the aim of encouraging future empirical research.
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Recognizing that not all employees possess knowledge and skills that are of equal strategic importance, we draw on the resource-based view of the firm, human capital theory, and transaction cost economics to develop a human resource architecture of four different employment modes: internal development, acquisition, contracting, and alliance. We use this architecture to derive research questions for studying the relationships among employment modes, employment relationships, human resource configurations, and criteria for competitive advantage.
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Examined whether the relationships between psychological contract violations and 3 types of employee behavior (intention to quit, neglect of in-role job duties, and organizational citizenship behaviors) are mediated by unmet expectations and job dissatisfaction. Using a sample of 804 managers (mean age 35 yrs), this study tested for mediator effects using both hierarchical regression analyses and structural equation modelling. Data were collected via mail surveys. The results suggest that unmet expectations and job dissatisfaction do partially mediate such relationships. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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Much research on top management compensation has focused on the relationship between pay and firm performance. Firms, however, may compensate executives for inputs such as skills, as well as for outputs such as firm performance. This study refocuses attention on the links between managerial abilities and compensation by examining pay differences between types of CEO successors who have differential skills—namely, internal and external successors. © 1997 John Wiley & Sons, Ltd.
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This paper is a study of the pricing behavior of airline monopolists toward potential entrant carriers from different strategic groups. The results suggest that formerly regulated carriers price lower when faced by potential entrants from the newly certified carrier group than they do when they face only potential entrants from their own group. These results are consistent with the heretofore-untested hypothesis from Caves and Porter (1977) and Porter (1979) that rivalry is greater across groups than within groups.
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This paper proposes a Dual Threshold Model of anger expression in organizations in which the expression threshold is crossed when an organizational member chooses to verbally express, rather than silence anger at work, and the impropriety threshold is crossed when organizational members express anger in ways deemed inappropriate by organizational or social norms. This paper proposes when neither or both thresholds are crossed, the probability of more negative outcomes increases; however, when the expression threshold is crossed, but the impropriety threshold is not, the probability increases that more positive outcomes will occur. The model also builds on the theory of bounded emotionality (Martin, Knopoff, & Beckman, 1998; Mumby & Putnam, 1992; Putnam & Mumby, 1993) to suggest that it would be beneficial for individuals to alter behavior and organizations to alter norms to expand the space between these two thresholds and increase the probability of positive outcomes from anger expressions.