Content uploaded by Peter A. Heslin
Author content
All content in this area was uploaded by Peter A. Heslin on Jan 08, 2018
Content may be subject to copyright.
The devil without and within: A conceptual model
of social cognitive processes whereby
discrimination leads stigmatized minorities to
become discouraged workers
PETER A. HESLIN
1
*
,†
, MYRTLE P. BELL
2
*
,†
AND PINAR O. FLETCHER
3
1
School of Management, Australian School of Business, University of New South Wales, Sydney, NSW, Australia
2
Department of Management, University of Texas–Arlington, Arlington, Texas, U.S.A.
3
Harvard Business School, Boston, Massachusetts, U.S.A.
Summary In contrast tothe substantial literatures on job loss, underemployment,and re-employment, management scholars
have paid scant attention to “discouraged workers,”defined as those who want to work but have ceased looking
for work because of labor market-related reasons such as discrimination. Drawing together the labor economics
category of discouraged workers, the diversity literature on employment discrimination, and social cognitive
research on careers, we model social cognitive mechanisms whereby discrimination can lead stigmatized
minorities to become discouraged workers. We show how direct effects of discrimination (the “devil without”)
can be compounded by its indirect impacts—through minority socialization and identity, struggling role models,
learned helplessness, and low job search self-efficacy (collectively, the “devil within”)—to lead stigmatized
minorities to become discouraged workers. Our model of insidious intra- and inter-personal dynamics that can
amplify and sustain the demoralization and exclusion that stems from discrimination has implications for
researchers, organizations, and those concerned with helping discouraged workers. Copyright © 2012 John
Wiley & Sons, Ltd.
Keywords: discrimination; diversity; self-efficacy; unemployment; discouraged workers; learned helplessness;
careers
1980: “...a minimum of one out of every four black workers are jobless today—which is equal to the unemployed
rate for the nation at the peak of the Great Depression in the 1930s.”(Hill, 1981; cited in Bowman, 1991, p. 158)
1990: “Black workers are more frequently displaced from jobs during economic recession, are jobless for longer
periods, become more discouraged in job search, drop out of the labor force more often, and experience greater
economic hardship as a result of joblessness.”(Bowman, 1991, p. 156)
2009: “Joblessness for 16-to-24-year-old black men has reached Great Depression proportions—34.5 percent in
October, more than three times the rate for the general U.S. population.”(Haynes, 2009, p. A01)
*Correspondence to: Peter A. Heslin, School of Management, Australian School of Business, University of New South Wales, Sydney, NSW,
2052, Australia. E-mail: heslin@unsw.edu.au
Myrtle P. Bell, Department of Management, University of Texas–Arlington, Arlington, Texas, U.S.A. E-mail: mpbell@uta.edu
†
The first two authors contributed equally to this manuscript, so authorship order was decided by a coin toss.
Copyright © 2012 John Wiley & Sons, Ltd.
Received 31 August 2010
Revised 15 December 2011, Accepted 09 March 2012
Journal of Organizational Behavior, J. Organiz. Behav. (2012)
Published online in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/job.1795
Much is known about the dynamics involved in coping with job loss, underemployment, and re-employment.
In contrast, management and careers scholars have devoted comparatively less attention to understanding the paths
by which individuals become discouraged workers—those wanting to work, but not looking for work because of
labor market-related reasons such as discrimination (Buss & Redburn, 1988; Zippay, 1995). Besides crippling
economic problems and poverty, the long-term unemployment experienced by discouraged workers undermines
families, health, education, development, and happiness (Latack et al., 1995; Warr, 2007). Discouraged workers
represent an important, persistent, yet overlooked social problem in countries as diverse as Australia, Canada,
France, Germany, Japan, and the U.S.A., where they comprise a significant portion of the working age popula-
tion (Bureau of Labor Statistics [BLS], 2009a; Eurostat, 2010; Sorrentino, 1995).
A disproportionate share of the people who want to work but have given up looking are stigmatized minorities.
Careers theory and research have nonetheless focused largely on middle-class college-educated Caucasian profes-
sionals. The career dynamics and experiences of underrepresented populations—such as immigrant workers,
older workers, people with disabilities, stigmatized minorities, felons, the poor, and those with minimal formal
education—may be quite different from those of the more commonly studied populations (Heslin, 2005; Zikic
& Hall, 2009). Diversity research, which might be expected to focus on these underrepresented populations,
has also disproportionately studied experiences of the same narrow set of workers typically studied by careers
scholars—well-educated managers and professionals (Bell, Kwesiga, & Berry, 2010; Jonsen, Maznevski, &
Schneider, 2011).
In this paper, we develop a multilevel conceptual model of how systemic (e.g., discrimination) and personal (e.g., job
search self-efficacy) factors can together make stigmatized minorities disproportionately likely to become discouraged
workers. Modeling these factors is necessary because discouraged workers are understudied yet increasingly common
(BLS, 2009a). Large numbers of people desiring to work, but ceasing to look for it because of real and perceived
external impediments such as discrimination, have substantial adverse individual and societal consequences.
Discrimination has been widely shown to yield an immediate sense of injustice, conflict, and stress (Bell,
2012). We extend this diversity literature to include longer term consequences of discrimination on abandoned
job search efforts. We also examine why and how discrimination can affect the way minorities construe and
approach the world of work through minority socialization and minority identity formation. In doing so, we
illuminate a range of processes whereby discrimination may erode stigmatized minorities’job search self-efficacy
and generate a sense of learned helplessness. Subsequent research on the dynamics we model could generate
useful initiatives for organizations and individuals concerned with reducing the frequency and apparent intractability
with which stigmatized minorities become discouraged workers.
We begin by discussing the nature of careers,stigmatized minorities, and discouraged workers. We then draw upon
the literatures on discrimination, learned helplessness, minority socialization, minority identity, and self-efficacy to
model how stigmatized minorities become overrepresented among the ranks of discouraged workers. We
apply our model to explain the overrepresentation of Blacks in the discouraged worker category in the U.S.A. To
demonstrate the broad applicability of the relationships described, we also show how our model illuminates
similar dynamics experienced by other stigmatized populations such as some ethnic minorities and immigrants in
Europe, as well as older workers. We conclude with considerations for management researchers, practitioners, and
individuals concerned with addressing the significant, persistent social problem of discouraged workers within
stigmatized minority communities.
Careers, Stigmatized Minorities, and Discouraged Workers
Acareer is “...an individual’s work-related and other relevant experiences, both inside and outside of organizations,
that form a unique pattern over the individual’slifespan”(Sullivan & Baruch, 2009, p. 1543). The unique pattern of
work-related and other relevant experiences for some groups of workers includes a persistent inability to obtain and
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
maintain employment, as well as negative work-related experiences such as discrimination. For many stigmatized mi-
norities, discrimination and long-term unemployment are prevalent norms (BLS, 2009a; Bowman, 1991; Haynes,
2009), worsened by widespread economic crises (Fairlie & Kletzer, 1998).
Minorities are members of identifiable groups that have limited power, are subject to discrimination, and are
aware of belonging to a denigrated group (Dworkin & Dworkin, 1999). Although the term “minority”is commonly
perceived as denoting fewer in number than the majority group, this is not always the case. Some groups that are
fewer in number, such as men in the U.S.A. and Whites in South Africa, do not have the negative experiences typ-
ically associated with minorities (Bell, 2012). In addition, at times, some numerical minority groups are perceived as
having positive attributes. For example, despite their experiences with discrimination, Asians in the U.S.A. are often
stereotyped as “model minorities”who have achieved success through hard work and determination (Espiritu, 1999;
Hurh & Kim, 1989).
In contrast to stereotypes, which can be negative or positive (e.g., hard worker, good at math), stigmas are
attributes that are always perceived as negative and not typical of desired individuals in a given context (Goffman,
1968; McLaughlin, Bell, & Stringer, 2004; Stone, Stone, & Dipboye, 1992). In the employment context, stigmatized
minorities—those who are identifiable, experience discrimination, and have low power and group awareness—are com-
monly stereotyped as having negative employment-related attributes (e.g., dishonest, lazy, unable, or unwilling to
learn). As such, they are viewed as being deviant from the desired or preferred job applicants and employees. Stone
et al. (1992, p. 396) noted that those who are stigmatized expect to be “rejected or denigrated”by the majority and in-
deed do face access and treatment discrimination in the context of work organizations. Access discrimination is mani-
fested through exclusion in recruitment and selection practices, whereas treatment discrimination is manifested in such
things as biased performance appraisals and being assigned low-level or dead-end jobs (Stone et al., 1992).
In the U.S.A., the BLS tracks those participating in the labor force (e.g., working or looking for work), employment,
unemployment, and its variants. The unemployed are people who do not have a job but who have actively looked for
work during the past four weeks and are currently available for work (BLS, 2009a). Actively looking for work includes
doing such things as having an interview or contacting a friend, relative, employment agency, university employment
center, or an employer directly about a job possibility (BLS, 2009a).
Discouraged workers represent the gray area between those who are considered unemployed and those who are
considered not in the labor force. These are the individuals who do not have a job, want to work, and have
looked for work in the last 12 months but are not currently looking because of job market-related reasons such as
discrimination and being previously unable to find work (Baum & Mitchell, 2009; BLS, 2009a).
1
These individuals
are, by definition, exhibiting the “discouraged worker effect”(Baum & Mitchell, 2009), as defined in the labor
economics literature, rather than “discouragement”in a lay psychological sense.
A substantial research literature demonstrates that unemployed workers and discouraged workers are two distinct
groups. The transition-to-employment rates for these two groups are quite different; discouraged workers are less
likely to find re-employment and more likely to eventually drop out of the labor force (Flinn & Heckman, 1983;
Gonul, 1992; Kingdon & Knight, 2006). Stigmatized minorities such as African-Americans (BLS, 2009a; Finegan,
1981), ethnic and racial minorities in Europe (European Union Monitoring Centre for Racism and Xenophobia,
2003; Zimmerman et al., 2008), and older workers (Finegan, 1981; Maestas & Li, 2006) are consistently overrepre-
sented among discouraged workers.
Compared with the short-to-medium-term unemployment more typically experienced by the middle-class,
educated majority, the chronic unemployment and discouraged worker effect more commonly associated with
stigmatized minorities are relatively understudied in the management and organizational literatures. Although they
did not investigate discouraged workers specifically, Latack et al. (1995) discussed the trauma, despair, and health
problems that accompany prolonged unemployment. They predicted lower efficacy perceptions and diminished coping
resources for those who experience lengthy unemployment. Koen et al. (2010) showed that taking steps to avoid
1
We adopt this formal definition as it is widely accepted in the international labor economics literature, even though it is rather obscure insofar as
“discouraged workers”are neither working nor actively seeking work.
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
prolonged unemployment can enable people to turn involuntary job loss into career growth. In a study reporting
observations of 11 discouraged workers who had been laid off from their blue-collar jobs, Zippay (1995) concluded that
further scholarship is needed regarding potential environmental, social, and psychological factors that lead people to
become discouraged workers. We strive to illuminate some of these factors.
Labor economists have modeled the advent of discouraged workers as a function of various structural factors
including prior unemployment (Schweitzer & Smith, 1974), poor labor market chances (Connolly, 1997), training
opportunities (Levine, 1964), and recessions (Owen & Joshi, 1987). Applied psychologists have documented job
search initiatives and (re)employment as a function of psychological factors including career adaptability (Koen
et al., 2010), daily affect (Wanberg, Zhu, & van Hooft, 2010), goal orientation (van Hooft & Noordzij, 2009), pro-
active personality (Brown, Cober, Kane, Levy, & Shalhoop, 2006), verbal self-guidance (Latham & Budworth,
2006; Yanar, Budworth, & Latham, 2009), and locus of control (van Hooft & Crossley, 2008), as often mediated
by self-efficacy (e.g., Brown et al., 2006; Yanar et al., 2009). In addition, some economists have tried to uncover
the psychological mechanisms behind the discouraged worker effect by using learned helplessness and expectancy
theory (Darity & Goldsmith, 1993). However, in most cases, these models do not specifically examine the experi-
ences of discouraged workers who belong to stigmatized minority groups (for an exception, see Elmslie and Sedo
[1996] who applies Darity and Goldsmith’s [1993] work on learned helplessness and discouraged workers to work-
ers who have experienced systematic discrimination).
We aim to supplement this literature with a conceptual model of social cognitive dynamics that stem from
discrimination and lead stigmatized minorities into the discouraged worker subset of the labor force. In our
model, we consider broader mechanisms such as identity and socialization processes that influence stigmatized
minorities’labor market experiences. Next, we outline the empirical basis for our focus on stigmatized
minorities.
Stigmatized Minority Unemployment
As is apparent in our opening quotations, Black unemployment is typically considerably higher than the U.S. population
average, a finding that is not merely attributable to Blacks having lower average education levels than Whites. For
example, the unemployment rate for White and Black college graduates in September 2009 was 4.0 and 7.4 per cent,
respectively.
2
For high school graduates, 8 per cent of Whites and 13.7 per cent of Blacks were unemployed. For those
without high school degrees, 17.5 per cent of Whites and 27.2 per cent of Blacks were unemployed (BLS, 2009b). Such
disparities are magnified when discouraged workers—who are not counted in unemployment statistics—are taken into
account. In 2008, Blacks comprised 11 per cent of the labor force but 28 per cent of the discouraged workers (BLS,
2009c). Blacks’unemployment duration is also longer. In 2008, the mean duration of unemployment was 21.7 weeks
for Blacks versus 16.7 weeks for Whites (BLS, 2009c).
The concept of statistical discrimination has been used to explain disparities in Blacks’employment experiences
compared with those of Whites and other less stigmatized minority groups in the U.S.A. (e.g., Asians). If an employer
believes that one group is generally less productive than another group, when faced with two candidates with similar
human capital (e.g., education, experience), the employer will generally avoid employing the candidate from the group
believed to be less productive (Elmslie & Sedo, 1996). Common stereotypes about Blacks are that they are unintelligent,
lazy, and dishonest (Cox, 1994; Ramasubramanian, 2010)—all of which are clearly pejorative in an employment
context.
2
In their college studies, Blacks are the most likely of all race groups to choose vocational degrees and the least likely of all race groups to select
majors in the fine arts and humanities (Staniec, 2004). This suggests that degreed Blacks should be relatively unlikely to have difficulty securing
(re)employment, an education-based employment prediction that is not borne out by the evidence.
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
Bluestein et al. (2002) proposed that people’s career choices, decisions, and their relationship with mean-
ingful work are partly a function of their access to opportunities and are strongly related to the social and
economic context of their life experiences. These opportunities and life experiences may include persistent
discrimination and unemployment (Sullivan & Baruch, 2009). The experience of discrimination can be a
powerful influence on one’s likelihood of becoming and remaining unemployed and ultimately becoming
a discouraged worker. Next, we outline our model of how the pervasive and pernicious effects of discrim-
ination contribute to the overrepresentation of Blacks and other stigmatized minorities among discouraged
workers.
Pathways from Discrimination to Discouraged Workers
Overview
Figure 1 illustrates our model of factors that lead unemployed stigmatized minorities to become discouraged
workers.
Access discrimination, whereby stigmatized minorities face impediments to becoming (re)employed that are
not encountered by others, and treatment discrimination, whereby some groups systematically receive more ad-
verse outcomes (e.g., layoffs) than others, provide a context conducive to stigmatized minorities drifting into
the category of discouraged workers. Beyond these exogenous factors, discrimination can also lead stigmatized
minorities to become discouraged workers by negatively affecting their job search self-efficacy and leading to learned
helplessness.
Experiencing career frustrations due to access and treatment discrimination is liable to decrease minorities’job
search self-efficacy both directly and through a more indirect set of processes. Specifically, when role models of
similar stigmatized minority status have their job search outcomes hampered by access discrimination, this provides
Discrimination
- Access
- Treatment
P2
Job Search
Self-Efficacy
(Stigmatized)
Minority Identity
Minority Socialization
Learned Helplessness
P3
P1
P9
Discouraged Workers
Stigmatized Minority
Role Model
Job Search Outcomes
P7
P8
P10
P6
P5
P11
P4
Figure 1. Socio-cognitive dynamics—beyond human and social capital—that make stigmatized minorities particularly prone to
becoming discouraged workers.
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
dispiriting social cues that can erode an individual’s job search self-efficacy. Minority socialization—whereby
parents and other socializing agents convey their experiences and strategies for coping with discrimination—may
prime identification with a stigmatized minority group. Such identification makes stigmatized minority role models’
(unsuccessful) job search outcomes particularly salient, thereby diminishing a focal individual’s job search self-
efficacy. Discrimination can also trigger learned helplessness by creating the pessimistic impression that potential
employers will be non-responsive to job search initiatives, a sense of uncontrollability that leads people to become
discouraged workers both directly and via undermining their job search self-efficacy. In the following sections, we
outline the theoretical, conceptual, and empirical bases for this model.
Discrimination
Discrimination is “...unfair and negative treatment of workers or job applicants based on personal attributes that are
irrelevant to job performance”(Chung, 2001, p. 34). Although Title VII of the U.S. Civil Rights Act has prohibited
employment-based discrimination for nearly five decades, it continues to be rampant (Goldman, Gutek, Stein, &
Lewis, 2006). In 2008, claims at the U.S. Equal Employment Opportunity Commission (EEOC) were at their highest
level ever, with race discrimination charges at their highest point in 15 years. Race-based claims were also higher
than any other category (e.g., sex, age, disability), comprising 35.6 per cent of all charges. From 1997 to 2010, when
race-based claims increased by 23 per cent, the increase in cases that were deemed to have reasonable cause by the
EEOC was 45 per cent, whereas the increase in cases that did not have a reasonable cause was only 5 per cent. In
other words, people perceive more race-based discrimination, and the EEOC’s initial review concurs that their com-
plaints often appear valid (EEOC, 2011).
Employment discrimination manifests in various forms. As alluded to earlier, access discrimination prevents
members of a subgroup population from gaining the full access to opportunities necessary to be hired, such as being
offered an interview, given a fair chance to demonstrate their relevant competencies, and having employment
decisions made without consideration of job-irrelevant attributes, such as race or age. Treatment discrimination
occurs when employees receive fewer rewards, promotions, resources, or job security than they deserve on the basis
of their job performance (Greenhaus, Parasuraman, & Wormley, 1990). Both access and treatment discrimination,
experienced personally or observed among similar others, contribute to the high rates of discouraged workers among
stigmatized minorities.
Access discrimination has been extensively documented in field studies. In one study, job applicants with names
such as LaKisha, Tyrone, and Jamal (common to Blacks) had to send out 50 per cent more resumes than applicants
named Emily, Brad, and Greg (common to Whites) to be offered a job interview (Bertrand & Mullainathan, 2004).
Having a White-sounding name enhanced the chance of being given a job interview as much as adding an additional
eight years of experience to the resume of a Black person. These results were consistent across occupation, industry
type, and employer size (Bertrand & Mullainathan, 2004).
An experiment examining the interactive effects of race and a criminal history of cocaine possession also indicated
access discrimination (Pager, 2003). Although the credentials of the Black and White applicants were matched, this
study revealed that 34 per cent of Whites without a criminal record, 17 per cent of Whites with a criminal record, 14
per cent of Blacks without a criminal record, and 5 per cent of Blacks with a criminal record were invited for an
interview. In addition, some Black applicants, but no White ones, reported being asked about criminal convictions in
advance.
Small firms hire significantly smaller percentages of Black applicants than do larger companies (Holzer, 1998).
This may be partly because U.S. federal legislation prohibiting race discrimination is limited to employers of 15
or more people. Smaller employers are also more likely to use informal hiring mechanisms, such as referrals, that
may serve to constrain Black hiring (Hornsby & Kuratko, 1990). Holzer estimated that the demand for Black labor
in the U.S.A. would be at least 40 per cent higher if hiring rates for Blacks in small firms were similar to those in
large firms. Small businesses employ more workers than do large companies and provide most of the net new jobs
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
(Neumark, Wall, & Zhang, 2011); therefore, the relative reluctance of small employers to hire Black workers
substantially reduces their job opportunities.
Evidence of treatment discrimination is also abundant (e.g., Castilla, 2008; Elvira & Zatzick, 2002; Greenhaus
et al., 1990; Maume, 1999). A study of nearly 9000 service-sector employees in the U.S.A. revealed that
minorities and women had to work harder and receive higher performance ratings to receive similar salary
increases as White men (Castilla, 2008). Across the U.S.A., Blacks earn less than their White counterparts, even
within the same occupational and educational categories. In 2008, the median weekly earnings for Whites with a
college degree or higher was $1133, whereas Blacks in the same category earned $912 median weekly incomes.
Blacks also earned less, on average, than their White counterparts in virtually all occupational categories
identified by the U.S. Department of Labor (BLS, 2009c).
Elvira and Zatzick (2002) found that even after controlling for tenure, performance ratings, business unit, occupation,
and job level, Blacks were more likely to be laid off than Whites. A longitudinal study by Wilson and McBrier (2005)
found that Blacks in high-level jobs were more likely to be laid off than similarly situated Whites. As is apparent in the
studies discussed, treatment discrimination makes stigmatized minorities more likely to lose their jobs, and access
discrimination makes them less likely to become re-employed, paving the way to discouraged worker status.
Proposition 1: The more that stigmatized minorities experience access and treatment discrimination, the more likely
they are to become discouraged workers.
Job search self-efficacy
Self-efficacy is an individual’s beliefs in his or her capabilities to organize and execute the courses of actions required to
produce desired attainments in a given domain (Bandura, 1997), such as finding a job. Job search self-efficacy—the
belief that one can successfully perform specific job search behaviors and obtain employment (Saks & Ashforth,
1999)—is an antecedent of job search intensity (Wanberg, Kanfer, & Rotundo, 1999; Zikic & Saks, 2009), career
networking, career exploration, attending training programs, using career resources (Zikic & Saks, 2009), and becoming
re-employed (Kanfer, Wanberg, & Kantrowitz, 2001) in a better job than one’s previous role (Zikic & Klehe, 2006). The
degree of mastery or failure people personally experience in a particular domain (i.e., mastery experiences), and also
vicariously by observing and assessing the successes and failures of salient role models, primarily determines their level
of self-efficacy (Bandura, 1997).
Mastery experiences
Marginalization and stigmatization tend to hamper people’s job-related aspirations and achievements (Duffy & Dik,
2009). Similarly qualified Blacks have to search up to twice as long as Whites to receive job offers (Bendick et al.,
2010; Pager, Bonikowski, & Western, 2009). Such experiences and the systematic access discrimination against
Blacks discussed earlier are likely to increase their chances of having the unsuccessful forays into the job market
that directly foster low job search self-efficacy. Having experienced racially based adverse treatment while on the
job (e.g., treatment discrimination) is also liable to erode minorities’efficacy that they can be readily received back
into quality employment.
Negative mastery experiences are particularly debilitating when they begin early and are based on immuta-
ble factors such as race, and their effects are compounded over time (e.g., Bowman, 1990). As Holzer (2009,
pp. 59–60) noted with regard to young Black men, “for those who become skeptical, at an early age, of their
ability to attain labor market success at any level of education...the social and economic inducements to
withdraw might outweigh those to remain attached to school and work.”Such demoralization and withdrawal
are hallmarks of low job search self-efficacy.
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
Proposition 2: The more that stigmatized minorities experience access and treatment discrimination, the more likely
they are to have low job search self-efficacy.
When self-efficacy in a given domain is low, extensively validated social cognitive theory (Bandura, 1986)
shows that people tend to reduce their efforts (Trevelyan, 2011) and thereby produce disappointing results that
serve to reinforce their sense that they do not have what it takes to succeed at the task at hand. Willingness to
acquire new knowledge and learn improved strategies to attain better results also tends to decline when self-
efficacy is not high (Sitzmann & Ely, 2011). In addition, individuals lacking in self-efficacy are more prone to
abandon their goals—such as to become employed—rather than persist in the face of setbacks until their goals
are achieved (Zikic & Saks, 2009).
Such negativity may spill over into future job search activities, thus making stigmatized minorities less zealous about
searching, even when they want to work. Thus, feeling inefficacious about becoming (re)employed is likely to lead stig-
matized minorities to become discouraged workers.
Proposition 3: The lower (higher) their level of job search self-efficacy, the greater (lesser) the likelihood that unemployed
stigmatized minorities will become discouraged workers.
Stigmatized minorities’level of job search self-efficacy is an important factor in how they respond to discrimination.
In light of Propositions 2 and 3, discrimination is likely to lead to stigmatized minorities drifting into the discouraged
worker category by lowering their job search self-efficacy.
Proposition 4: (Lowered) job search self-efficacy mediates the relationship between discrimination and stigmatized
minorities becoming discouraged workers.
Next, we consider how discrimination can produce discouraged workers not only by affecting individuals’psycholog-
ical states but also by creating social contexts populated by salient others who have also been subjected to discriminatory
workplace treatment.
Vicarious experiences
According to social cognitive theory (Bandura, 1986), what people believe they are capable of achieving emanates
not merely from their direct personal experiences but also by observing the trials, tribulations, and fortunes of their
role models. Social identity theory (Tajfel, 1974) highlights how people attend to social cues about the labor market
opportunities and setbacks typically encountered by people like them, often internalizing their identity group’s suc-
cesses and failures as their own. Many of these cues are quite disheartening. Chung, Baskin, and Case (1999) noted
that for many Blacks, conversations and observations of the career setbacks of racially similar peers are a demora-
lizing daily reminder of the types of employment obstacles they have either personally encountered or perceive they
are likely to encounter at some time in the future.
The experience of discrimination—either directly or indirectly via observing the tribulations of similar stigmatized
minority friends and colleagues—or simply reading media headlines (e.g., “Blacks hit hard by economy’spunch:
34.5% of young African American men are unemployed”; Haynes, 2009, p. A1) may undermine the job search
outcomes of those who serve as similar role models for the focal unemployed minorities.
Proposition 5: Access and treatment discrimination adversely affect the job search outcomes of stigmatized minority
role models.
An axiom of social cognitive theory is that the extent to which vicarious experiences impact self-efficacy is con-
tingent upon the extent to which individuals identify with potential role models. Next, we outline how discrimination
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
experienced by parental figures can lead them to provide minority socialization to their children/protégés. Result-
ing minority identity, we theorize, is likely to increase the salience of minority role models and thus the extent
to which their (lack of) job search success (negatively) impacts the job search self-efficacy of stigmatized
minorities.
Discrimination, minority socialization, and minority identity
3
African-Americans’frequent experiences of discrimination—both directly and vicariously, across different life
domains and throughout their lives—lead them to vigilantly anticipate threats to themselves and their children
(Nuru-Jeter et al., 2009; Stone et al., 1992). Black parents and other adults often view introducing Black
children to the possibility of discrimination and means of coping with it to be an important aspect of responsible
child-rearing (Peters, 1985; Stevenson, 1994). Through minority socialization, adults transmit to Black children,
for example, rules, regulations, skills, and knowledge about the experience of being Black (Wilson, Foster,
Anderson, & Mance, 2009). Stevenson (1994) empirically identified proactive (spiritual and religious coping,
extended family caring, cultural pride reinforcement) and protective (racism awareness teaching) socialization
factors. Our focus is on the protective socialization intended to provide minority children with advice regarding
appropriate responses to the discrimination and hostility they may face as a result of their race (Bennett, 2006;
Brown, 2008). For example, to help their children be forewarned and able to cope with experiencing employ-
ment discrimination and other race-based unfair treatment (e.g., racial profiling by police, racial slurs, and harass-
ment at work), Black adults often socialize Black children to remain mindful that they are likely to be seen and
judged on the basis of their race.
Proposition 6: The more that stigmatized minorities experience discrimination, the more likely they are to provide
their children/protégés with minority socialization.
Devalued group members’recognition of prejudice and discrimination against their group often increases
group identification (Branscombe, Schmitt, & Harvey, 1999). Racially oriented messages by parents and men-
tors about the traps, challenges, tradeoffs, and also potential of people like us are liable to infuse their audi-
ences with perceptions of shared heritage, status, and prospects (Bennett, 2006). Such messages also include
elements intended to instill racial pride and encourage self-development, such as learning about, celebrating,
and identifying with the successes and accomplishments of Blacks (e.g., Bowman & Howard, 1985; Stevenson,
1994; Thomas & Gabarro, 1999). Notwithstanding the proactive messages, we propose that the more frequently, in-
tensely, and consistently individuals are exposed to messages about what it means to be a stigmatized minority group
member (e.g., Black, ethnic, or “older”)—including likely implications for their job and career prospects—the more
likely they are to internalize a stigmatized minority identity of themselves (e.g., as a Black or an ethnic minority or older
person).
Proposition 7: The more that stigmatized individuals experience minority socialization, the more likely they are to
form a (stigmatized) minority identity.
According to social cognitive theory (Bandura, 1986), people tend to consider the attainments of others as indic-
ative of what they personally can achieve, particularly when potential role models are viewed as similar in
characteristics such as ethnicity, education, and socioeconomic level. When minority identity is primed through
3
The terms “racial”and “ethnic”socialization and identity are commonly used in the social and Black psychology literatures (Stevenson, 1994).
We use “minority”socialization and identity as representative of racial, ethnic, and other forms of demographic-based socialization involving
transmission of demographically based knowledge and resulting identity formation.
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
minority socialization or observing conspicuous achievements by members of one’s stigmatized minority group—as it
was for African-Americans who identified with Barack Obama during his spectacular political triumphs on the way to
becoming the President of the U.S.A.—the successes of even otherwise dissimilar minority group members can
still have a positive impact on stigmatized minorities’self-efficacy and performance. For example, Marx, Ko,
and Friedman (2009) observed that immediately following presidential candidate Obama’s convention speech,
and again immediately following his election to the presidency, African-Americans’verbal examination perfor-
mance substantially improved. Marx et al. suggest that this “Obama effect,”which occurred among a random
sample of Blacks who were far removed from any direct contact with Obama, attests to the powerful impact of
successful racially similar role models for reducing the performance-diminishing effects of negative stereotypes
about one’s stigmatized minority group.
Role models are frequently personally known and similar on a wide range of dimensions (e.g. residential,
socioeconomic, and educational status), thereby increasing their potential to vicariously impact their observers’
job search self-efficacy. Stevenson (1998, pp. 241–242) noted that “racial socialization processes are manifest
by indirect frustration behaviors (e.g., a parent looking for work who comes home from another failed interview
muses to herself—but overheard by her children—‘I bet if I were White, I would have gotten that job’)”as much
as through direct statements. Owing to the adverse direct and indirect effects of discrimination that we have
discussed, stigmatized minority role models will not necessarily have many positive episodes to be observed or
recounted about their labor market experiences. Role models of failure at attempting to become employed are liable
to depress individuals’job search self-efficacy, especially when a strong minority identity makes such struggling
stigmatized minority role models particularly salient.
Proposition 8: (Stigmatized) minority identity moderates the relationship between stigmatized minority role model
job search outcomes and a focal individual’s job search self-efficacy such that the higher the focal individual’sminority
identity, the greater the effect of the stigmatized minority role model’s job search outcomes upon a focal individual’s
level of job search self-efficacy.
Learned helplessness
When people experience adverse situations (e.g., unemployment) that do not seem amenable to being altered
by anything they do (e.g., applying for jobs, obtaining additional training), Seligman (1975) proposed that
they can develop learned helplessness, that is, become passive and perhaps even depressed, thereby no longer
even attempting to improve their apparently uncontrollable predicament. Abramson, Seligman, and Teasdale
(1978) theorized that individuals’susceptibility to learned helplessness depends upon whether they view the
cause(s) of adverse events as (i) internal or external, (ii) stable or unstable, and (iii) global or specific. They
proposed that learned helplessness is most likely to result from a pessimistic (versus optimistic) explanatory
style of attributing negative experiences to causes that are internal (e.g., “it’s because of something about
me”), stable (e.g., “it will never change”), and global (e.g., “this happens across virtually all areas of
my life”).
The theory of Abramson et al. (1978) has been meta-analytically supported by over 100 clinical studies (Sweeney,
Anderson, & Bailey, 1986) as well as field research such as Seligman and Schulman’s (1986) investigation of how
explanatory style predicts productivity and quitting among life insurance agents. Seligman and Schulman observed
that agents with a pessimistic explanatory style quit their jobs at more than twice the rate and sold significantly less
insurance than agents who adopted a more optimistic explanatory style to account for their setbacks (e.g., “things
will change, it’s not always like this, and it’s not my fault”). Seligman and Schulman concluded from their data that
“the tendency to explain bad events by internal, stable, and global causes potentiates quitting when bad events are
encountered”(p. 832).
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
Subsequent research has supported the idea that repeated failures, especially because of uncontrollable factors
(e.g., discrimination), can lead people to adopt the pessimistic explanatory style that is at the core of learned
helplessness (Eisner, 1995). As Dion and Giordano (1990, p. 38) noted,
Perceived discrimination from the dominant or majority group may often result in learned helplessness because
(a) it is often an unpredictable social stressor, and (b) it is usually uncontrollable in the sense that the victim or
target cannot change or hide the characteristics (e.g., sex, ethnicity, etc.) eliciting the discrimination.
Given the largely uncontrollable nature of discrimination, as well as the immutable stigmatized minority character-
istics (e.g., age and race) which it typically targets, it is likely that persistent and pervasive workplace discrimination
will foster learned helplessness among stigmatized minorities (Elmslie & Sedo, 1996).
Proposition 9: The more that stigmatized minorities experience discrimination, the greater the likelihood that they
will exhibit learned helplessness.
A perceived lack of controllability is the essence of learned helplessness (Peterson, Maier, & Seligman, 1993).
Social environments vary in their potential controllability. Some organizational environments contain apparently
intractable systems, processes, and procedures, which are not readily altered by individuals who interact with them.
Other organizational environments are more malleable and responsive to individuals’initiatives to impact the
functioning and decisions made by the organization (Shapiro & Brett, 2005). Bandura and Wood (1989) observed that
when people are led to believe that an organizational environment is low in controllability, their self-efficacy is substan-
tially diminished, as are their subsequent goals, initiatives to learn how to act more effectively, and success at what they
are trying to accomplish. Alternatively, when organizational environments are construed as controllable, individuals
maintain their sense of self-efficacy, set increasingly challenging goals, exhibit effective analytical thinking that enables
learning, and thereby perform more effectively over time. Given the central role of uncontrollability in learned helpless-
ness, a sense of discrimination-induced uncontrollability about one’s job prospects is likely to undermine job search
self-efficacy and efforts, thereby facilitating transition into the discouraged worker status.
Proposition 10: The more that stigmatized minorities experience learned helplessness, the lower their job search
self-efficacy.
Proposition 11: The more that stigmatized minorities experience learned helplessness, the greater the likelihood that
they will become discouraged workers.
Proposition 12: Learned helplessness mediates the relationship between stigmatized minorities experiencing dis-
crimination and becoming discouraged workers.
The adverse impact upon performance of low self-efficacy, as a function of low controllability (Bandura & Wood,
1989), is consistent with Proposition 3 that low job search self-efficacy will increase the likelihood that unemployed
stigmatized minorities will become discouraged workers.
Generalizability to Other Stigmatized Minorities
We developed our model on the basis of the experiences of U.S. Blacks because the history and extent of discrimination
against them is so well documented. Many experiences of discrimination and dynamics similar to those we have
modeled potentially pertain to other stigmatized minorities within and beyond the U.S.A. who are also
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
disproportionately represented among the ranks of discouraged workers. Next, we discuss how our model illuminates
some paths to becoming discouraged workers that are experienced by ethnic minorities and immigrants in Europe,
and also by older workers.
Ethnic minorities and immigrants in Europe
Access discrimination toward ethnic minorities and immigrants occurs across a wide range of European countries
including Belgium, France, Germany, Italy, the Netherlands, and Sweden. In Germany, for example, similarly
qualified immigrants experience higher unemployment, as well as longer and more frequent unemployment than native
workers (Kogan, 2000). Such discrimination begins at first contact when an applicant’snamesuggestsanimmigrantor
ethnic origin. Name-based treatment discrimination insalary (Arai & Thoursie, 2006) and earnings disparities not attrib-
utable to human capital have also been well documented (Algan, Dustmann, Glitz, & Manning, 2010; Blackaby, Leslie,
Murphy, & O’Leary, 2005). Ethnic minorities and immigrants, including Roma, Sub-Saharan Africans,and Turks in the
European Union, commonly perceive widespread discrimination in employment (European Union Minorities &
Discrimination Survey, 2009).
As with Blacks, discrimination increases the likelihood that stigmatized ethnic minorities and immigrants will
become discouraged workers both directly (Proposition 1) and also by reducing their job search self-efficacy and
inducing learned helplessness (Propositions 2–12). For instance, as minorities’disproportionately high rates of
unemployment persist over time and generations (Algan et al., 2010; Li & Heath, 2007), resulting learned helplessness
may perpetuate the high proportion of stigmatized minorities in Europe within the ranks of discouraged workers both
directly (Propositions 9, 11, and 12) and via eroding their job search self-efficacy (Propositions 3, 4, and 10). Conse-
quently, foreign workers are grossly overrepresented in the discouraged worker category in most European Union
countries. The following statistics show the proportion of foreign workers in the workforce and in the discouraged
worker category, respectively, in a number of European Union economies in 2010: Austria (11.5 versus 23.9 per cent),
France (6.3 versus 12.1 per cent), Germany (9.8 versus 15.4 per cent), the Netherlands (3.9 versus 7.1 per cent), the U.K.
(7.9 versus 9.0 per cent; authors’computations based on Eurostat, 2010).
Discrimination experiences and expectations of discrimination fuel minority socialization and minority identity as
immigrant parents expect and prepare their children for being the target of discriminatory actions, as well as resultant
setbacks and frustrations (Battu & Zenou, 2009; Proposition 6). Minority socialization, addressing issues including
immigrant parents’ethnic identity (Casey & Dustmann, 2010), peer pressure, and the neighborhood that is lived in,
each affects the formation of minority identity (Battu & Zenou, 2009; Proposition 7). Heightened minority identity
may stimulate vigilance to the fruitless job search experiences of demographically similar role models, thereby
negatively affecting stigmatized minorities’job search self-efficacy (Proposition 8).
Older workers
People have strong beliefs about age-appropriate behaviors and attributes of people who are older. These beliefs
shape employers’behaviors toward older workers and job applicants in complex ways. People sometimes feel
more comfortable making ageist comments than they do making racist or sexist comments, on the basis of
widely held perceptions that ageist stereotypes are valid and because fewer social sanctions are applied to those
who make ageist remarks and decisions, compared with the sanctions against racism and sexism (Marino, Negy,
Hammons, McKinney, & Asberg, 2007).
Researchers have documented access and treatment discrimination based on age in various contexts (Debrah,
1996; Lahey, 2008). As older age discrimination is prohibited by law in the U.S.A., White men who were laid off from
their managerial and professional jobs have lodged most of the claims of discrimination (Gregory, 2002). However,
because of seniority rights and legal protections, older American workers are less likely to be unemployed than
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
younger workers, but once unemployed, they experience more access discrimination (Kite, Stockdale, Whitley, &
Johnson, 2005), take longer to find new jobs (Rix, 2010), and are thereby more likely to become discouraged workers
(Proposition 1; Buss & Redburn, 1988; Rix, 2010).
Age socialization begins when children are chided to “act your age”by authority figures who consider them to be
not behaving normatively or age appropriately. Most apprenticeships are offered only to younger people who have
recently finished attending high school. Early career wins are critical to gaining access to the “fast track”on career
tournaments or being considered a serious contender for senior roles in many organizations (O’Neill & O’Reilly,
2010; Rosenbaum, 1979). People are often age-graded and develop negative attitudes toward work when they are
perceived as “behind time”relative to an implicit organizational timetable about when career advancement generally
occurs, even when those perceptions of being behind time are inaccurate (Lawrence, 1984).
Personal and/or vicarious exposure to age-based access discrimination (Debrah, 1996; Lahey, 2008) is likely
to further socialize people regarding stereotypical job market expectations of people their age (Proposition 6).
Experiences with age discrimination may be shared among older workers in the form of hints regarding how
to avoid it (e.g., leaving graduation dates off resumes, not mentioning jobs more than 10 years ago). These
socialization experiences may contribute to an age identity as a stigmatized “older worker”liable to experience
discrimination (Proposition 7).
Common negative stereotypes are that older workers are poor performers, resistant to change, and have less
desire and ability for learning and development (Bjelland et al., 2010; Maurer, Barbeite, Weiss, & Lippstreu,
2008), making them progressively less competent than younger workers. These employment-relevant
stereotypes can fuel access and treatment discrimination (Kite et al., 2005; Rix, 2010) that in turn undermine
job search self-efficacy (Proposition 2), as well as leading to older workers’minority socialization (Proposition
6). Resulting mentoring about how to cope with being construed and rejected as a prototypical older worker
fuels an older worker identity (Proposition 7). By making personally salient the age-related labor market
challenges and setbacks of one’s peers of a similar age—as highlighted by periodic news reports chronicling
the difficulties faced by middle-aged and older-aged individuals in securing employment—age-related minority
identity can undermine older workers’job search self-efficacy (Proposition 8), thus making them more likely to
become discouraged workers (Proposition 3). Better understanding and addressing the discouraged worker effect
among older workers is important because they represent an underutilized economic resource that can help
alleviate the economic fiscal effects of population aging (Maestas & Li, 2006). Maestas and Li estimate that
despite their desire to work, 13 per cent of older workers become discouraged workers, many of whom face
age-based stereotyping and discrimination.
Discussion
We have modeled a range of social cognitive dynamics that contribute to stigmatized minorities being unemployed
and willing to work, though too discouraged by discrimination to keep actively looking for it. Perhaps most
troubling from both the individual career and social policy perspectives is that the adverse labor market experiences
we have described are common among youth. Negative early career experiences may shape the rest of their work
and personal lives through systemically induced low job search self-efficacy, chronic unemployment, and poverty.
In the U.S.A., the unemployment rate of Black teenagers (31.2 per cent) is the highest among the major race and
ethnicity groups, nearly double that of White teens (16.8 per cent; BLS, 2009c). Sheer frustration at ethnic-based
and age-based access discrimination recently led French youth to riot. This dramatically illustrates the grave nature
and international scope of the dynamics we have modeled, as well as how they can have painful consequences for
societal members beyond the unemployed and discouraged workers.
Finding suitable work is a key part of transitioning to adulthood (Bowman, 1990; Super, Savickas, & Super,
1996) that can affect youth in the short and long run (Bluestein, et al., 2002; Bowman, 1984, 1990), severely
constraining their career options and thus life opportunities (Bowman, 1990; Super et al., 1996). Research on career
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
exploration acknowledges that career choices are affected not only by parents but also by individuals’social, cultural,
educational, and work contexts (Zikic & Hall, 2009) that can also serve as agents of socialization. Yet, discrimination
and minority socialization—key aspects of the social and environmental lives of stigmatized minorities—have received
limited attention in the careers literature (see Ross, 2004, for an exception). Most of the voluminous careers literature
largely ignores discouraged workers and minority workers, as if job loss and unemployment are usually just temporary
and as if discrimination has little impact on career experiences.
Concern with developing the “business case”for diversity has led diversity scholars to become less focused on the
destructive effects of discrimination (Litvin, 2006; Mor Barak, 2005). We have sought to break with this trend by
emphasizing and analyzing the role of discrimination in contributing to stigmatized minorities’disproportionate
representation among discouraged workers.
Although some researchers have considered relationships between minority socialization, motivation, academic
achievement (Bowman & Howard, 1985), and career success (White, 2009), to our knowledge, the constructs and
relationships we propose are yet to be empirically examined. Specifically, the processes of minority socialization,
minority identity formation, and learned helplessness have not yet been studied in relation to career issues such
as job search self-efficacy, unemployment, and becoming a discouraged worker. Given that the stigmatized minorities
who become discouraged workers are among the most impoverished, disenfranchised, and understudied segments of
the workforce in developed societies, further research is needed to better understand and ultimately assist them.
Research implications
We have shown that for stigmatized minorities, discrimination can foster their chance of becoming discouraged
workers both directly (Proposition 1) and indirectly via diminished job search self-efficacy (Propositions 2, 3,
and 4). Learned helplessness stemming from perniciously intractable experiences of discrimination (Proposition
9), as well as a social context filled with other struggling minorities whose plight has been made salient by a strong
minority identity, can have additional devastating impacts upon stigmatized minorities’job search self-efficacy
(Propositions 8 and 10). Research is needed to empirically examine how these dynamics manifest in different
national, cultural, and socioeconomic contexts, as well as among stigmatized minority populations including—
but not limited to—those we have discussed. Such research could reveal interesting variation in which factors
are most influential in leading different stigmatized minorities to become discouraged workers. Interactions with
human (e.g., education and skills) and social (e.g., network relationship) capital—that were beyond the scope of
this paper—also need to be considered.
Future research based on our model will ideally be more nuanced than merely investigating whether our propositions
can be transposed into research hypotheses that are empirically supported. This is because other theoretically and
practically important empirical questions pertain to, for instance, the optimal level and type of minority socialization
for building a minority identity in a manner that prepares minorities to deal effectively with discrimination without
simultaneously making them more susceptible to developing low job search self-efficacy.
Our model provides a framework for evaluating and fine-tuning a fundamental assumption of many initiatives to
assist stigmatized minorities, as asserted by Waters (1991, p. 234):
Obviously, if business education is intended to provide students with skills and perspectives that will assist them
in their business careers, then African-American students should be made aware of the problems that they will
likely encounter in the work setting.
On the basis of this reasoning, White (2009) developed a 13-week program in which 100 Black male undergraduates
were alerted to the challenges of “racism, prejudices, stereotyping, and biases that result in employee discrimination
through lower earnings, occupational and job segregation, disparities in employment decisions and performance
evaluations, and barriers to informal networks and mentoring”(p. 72). Senior-level stigmatized minority executives
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
from prestigious professional service firms shared their personal stories of perseverance and the strategies they had
personally used to overcome such problems delivered these messages. Students then participated in role plays dealing
with related issues. Upon completion of this program, most participants agreed that it had increased their understanding
of the knowledge, skills, traits, and behaviors necessary for a person of color to become a world-class professional,
although White (2009) underscored the need to examine the impact of the program on participants’subsequent objective
(e.g., pay) and subjective (e.g., job satisfaction) career success.
When conducting such outcome studies, the model we have developed in this paper might fruitfully suggest impor-
tant moderators and mediators of why such a program might be effective, ineffective, or perhaps even unintentionally
unhelpful. For example, do minority socialization-oriented intervention programs such as those delivered by White
(2009; see also Scholl, 1999) foster job search self-efficacy by building minority identity and providing inspiring role
models of how to cope with the challenges related to being a stigmatized minority? Alternatively, do such initiatives
cultivate a (stigmatized) minority identity (Proposition 7) that makes program participants’job search self-efficacy more
vulnerable to being negatively impacted by exposure to unsuccessful stigmatized minority role models when they are
encountered (Proposition 8)?
Research could inform fundamental issues about when and how providing minority socialization, holding a minority
identity, and adopting minority roles serve to either help or hinder job search self-efficacy and effectiveness. Results
of such research could have important and perhaps counter-intuitive policy implications for those who work to help
stigmatized minorities avoid becoming discouraged workers. One possibility is that when stigmatized minorities are
embedded in contexts populated by primarily unsuccessful stigmatized minority job search role models (e.g., racially
homogenous neighborhoods with high rates of chronic unemployment and discouraged workers), the cultivation of
minority identity through well-intentioned (e.g. preparation for bias) and important (e.g., awareness of racial profiling
by police) minority socialization may adversely impact job search self-efficacy by making those unsuccessful role
models even more salient. Do successful role models outside their immediate social context help stigmatized
minorities avoid becoming discouraged workers, or do they inadvertently exacerbate the challenges by increasing
observers’minority identity and the salience of their other stigmatized minority role models who are also discouraged
workers? Do different types of socialization (e.g., preparation for discrimination and bias, development of racial pride,
self-development) have similar relationships with minority identity, job search self-efficacy, and discouraged workers?
Given that overly optimistic or pessimistic prognoses of opportunities for work can lead to disappointment and
frustration (Chung et al., 1999), what kind of positive and negative information about minority peers is most effective
at reducing the chance of becoming a discouraged worker? Research is needed to test the potential policy and practical
implications of our conceptual model.
Research is also warranted on whether initiatives designed to build job search self-efficacy (e.g., Yanar et al.,
2009) can prevent unemployed stigmatized minorities from becoming discouraged workers. It has been established
that being encouraged to adopt an incremental implicit theory of ability (Dweck, 1986) inoculates self-efficacy from
being diminished by setbacks (Tabernero & Wood, 1999; Wood & Bandura, 1989). Heslin, Latham, and
VandeWalle (2005) developed a multifaceted training program that leads adults to adopt incremental implicit
theories that were maintained over at least a six-week period. Research is warranted on whether such training can
help insulate the job search self-efficacy of stigmatized minorities from being diminished by direct and vicarious
experiences of discrimination.
What individual differences make some stigmatized minorities ultimately find employment success, despite
discrimination? A key part of minority socialization for African-Americans is educating youngsters that they will
often have to do more (i.e., education, hours, training, etc.) to get less. Indeed, Blacks are more likely to be
underemployed than Whites, working in jobs that require less skills than they possess, or being unable to secure
anything other than part time work when they wish to work full time (Herring & Fasenfest, 1999; Tipps & Gordon,
1985). Is acknowledgement of the need to search harder and longer and being willing to do so an effective impediment
to becoming a discouraged worker?
Given that self-efficacy is often built more effectively by role models who are only moderately more competent,
rather than significantly more competent than observers (Bandura, 1997), what is the optimal level of competence,
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
success, and other characteristics of role models for inspiring discouraged workers to continue to seek and ultimately
find work, despite persistent discrimination? What moderates the answers to this question?
Our modeling of learned helplessness as a consequence of discrimination, as well as an antecedent of job search self-
efficacy, paves the way for new lines of research into how the insidious impact of discrimination upon stigmatized
discouraged workers might be addressed. Since reformulating learned helplessness (Seligman, 1975) in terms
of explanatory styles (Abramson et al., 1978), Seligman (1991) developed the concept of learned optimism and related
interventions whereby individuals are trained to view their setbacks as temporary, local, and changeable. (“It will not
always happen; It’s just this particular situation, and I can do something about it.”) This training improves explanatory
styles and thus reduces anxiety, depression, and quitting (Gillham, Hamilton, Freres, Patton, & Gallop, 2006; Schulman,
1999). Research is needed on how learned optimism training might prevent discrimination from resulting in learned
helplessness and thereby eroding job search self-efficacy. Related research could fruitfully examine whether the
cultivation of learned optimism can counteract the other negative influences on stigmatized minorities’job search
self-efficacy illustrated in Figure 1.
Seligman (Cornum, Matthews, & Seligman 2011; Seligman, 2011a) has recently integrated an array of positive
psychology initiatives into a comprehensive program for building the psychological resilience of soldiers. This
program (http://csf.army.mil/index.html) includes online modules on “emotional fitness,”“family fitness,”“social
fitness,”“spiritual fitness,”and “post-traumatic growth”(Seligman, 2011a, p. 104). Another element is the “Mas-
ter Resilience Training”(p. 105) provided to drill sergeants and other military leaders. This focuses on enhancing
mental toughness, highlighting and honing strengths, and fostering strong relationships. Although the results of
such training are still being collected, research might usefully examine whether such training can ameliorate
learned helplessness, low job search self-efficacy, and the frustrating plight of discouraged workers.
Beyond the African-American and other stigmatized minority populations we have discussed, research is needed
on the career dynamics associated with the responses to discrimination by different types of stigmatized minorities.
For instance, to what extent and how do other marginalized groups engage in racial, ethnic, gender, or other
socialization to equip their members for bias, build pride, and strengthen positive identity (Dutton, Roberts, &
Bednar, 2010)? How is this socialization manifested and delivered and with what consequences for job search
self-efficacy and subsequent likelihood of becoming and/or remaining a discouraged worker? Implications of our
model for fine-tuning “women in management”initiatives might also be usefully explored.
Organizational implications
Organizations are ostensibly concerned with positively engaging stigmatized minorities for reasons including increasing
creativity, brandishing their corporate social responsibility (Heslin & Ochoa, 2008), and avoiding chilling effects that
can deny organizations access to talented minority workers. There are various initiatives that organizations can take
to lessen the access and treatment discrimination that contributes to the chronic unemployment of stigmatized minori-
ties. Assigning numbers or codes to job applications and resumes can reduce name-based discrimination against stig-
matized minority job applicants. Diverse recruitment and selection teams can also help reduce discrimination, as can
highly structured interviews (McCarthy, Van Iddeking, & Campion, 2010). Diversity programs with measurement
and monitoring of access and treatment discrimination might simultaneously mitigate a key antecedent to stigmatized
minority workers’becoming discouraged workers. This can enable organizations to position themselves to capture
some of the goodwill, employee recruitment and retention, along with the many other benefits of a diverse and engaged
workforce (Bell, 2012).
Implications for parents, mentors, and helping professionals
The manner of socialization youth receive affects them in important ways (Bowman & Howard, 1985;
Stevenson, 1994), with messages focusing on self-development and personal achievement being associated
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
with higher efficacy and achievement in school (Bowman & Howard, 1985). Given that minority socialization
messages focusing on discrimination and the threat of bias can at times have unintended negative consequences such
as reduced self-esteem (Harris-Britt, et al., 2007), caution seems warranted to ensure that precautionary messages are
adequately balanced with hopeful messages about what stigmatized minorities have achieved and can achieve, to
avoid inadvertently inducing a fragile job search self-efficacy via increasing the salience of vocationally unsuccessful
stigmatized minority role models.
In light of the key role of mastery in building self-efficacy (Bandura, 1997), those working to help discouraged
workers should strive to structure situations (e.g., practice interviews) so they include efficacy-building successes
with subcomponents of the job search, application, and interview processes. Similar minority role models who have
been successful searching, interviewing, and obtaining a good job can be inspirational to marginalized individuals.
Encouragement focusing on strengths and small victories is also helpful (Amabile & Kramer, 2011), as is training
in verbal self-guidance whereby unemployed people are taught to translate their negative internal dialog into
positive self-talk (Latham & Budworth, 2006; Yanar et al., 2009). Heslin and Klehe (2006) identify 20 initiatives
that mentors might adapt to build chronically unemployed individuals’job search self-efficacy. Dweck (2008) and
Heslin (2010a, 2010b) discuss how mentors can foster the kind of incremental implicit theories—also known as a
growth mindset (Dweck, 2008)—that may increase the resilience of self-efficacy in the face of setbacks (Wood &
Bandura, 1989).
Helping individuals apply the functional explanatory style at the core of learned optimism (Seligman, 1991), as well
as Seligman’s more comprehensive resilience training (Seligman, 2011a) and guidelines for flourishing (Seligman,
2011b) could usefully counteract the scourge of learned helplessness. Such resources might also be useful for parents,
mentors, and helping professionals eager to prevent stigmatized minorities from becoming discouraged workers, and
assist those who have.
Socialization regarding how to deal with name-based discrimination should grapple with a troublesome
“opportunity”for those who have ethnically identifiable names. On the one hand, adopting a “traditional”name
could allow one to pass the first hurdle and at least obtain an interview (Arai & Thoursie, 2006). On the other
hand, denying such an important aspect of one’s identity may come with serious negative identity consequences
that could outweigh the benefits (Ibarra, 2003).
Conclusion
The “devil”of discrimination can lead members of stigmatized minority populations to become discouraged work-
ers not only by providing structural barriers to employment but also more insidiously by undermining job search
self-efficacy, creating learned helplessness, and being internalized through minority socialization processes. Further
theorizing and research, including consideration of the human and social capital dynamics that were beyond the
scope of this paper, are needed on when and how learned helplessness, minority socialization, and subsequent
minority identity help or hinder stigmatized minorities’job search self-efficacy and subsequent likelihood of becoming
a discouraged worker. We hope that the opportunity to better understand and assist some of the most disadvan-
taged members of society will inspire further scholarship to address these issues.
Acknowledgements
An earlier version of this paper was presented at the 2010 annual meeting of the Academy of Management, Montreal,
QC and appeared in the Best Paper Proceedings. The authors appreciate the very helpful suggestions of Dr. Ans De Vos
and other participants in this paper session, as well as Dr. Annelies van Vianen and three anonymous reviewers.
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
Author biographies
Peter Heslin is an Associate Professor of Management at the University of New South Wales. He conducts research
on motivation, leadership, and careers. Peter leads the Managerial Skills elective at the Australian Graduate School
of Management and served as the 2011–2012 Program Chair for the Academy of Management Careers Division.
Myrtle P. Bell is Professor of Management at the University of Texas–Arlington. Her teaching and research focus
on diversity and social issues. Her book, Diversity in Organizations (2E, 2012), is a research-based diversity text.
She is past chair of the Gender and Diversity in Organizations division of the Academy of Management.
Pinar O. Fletcher is a doctoral student in the Micro Organizational Behavior Program at Harvard University. Her
research focuses on gender, diversity, and decision making. Prior to her doctoral studies, she obtained an MBA de-
gree from Columbia Business School and worked as a researcher in the investment banking industry.
References
Abramson, L. Y., Seligman, M. E. P., & Teasdale, J. D. (1978). Learned helplessness in humans: Critique and reformulation.
Journal of Abnormal Psychology,87,49–74.
Algan, Y., Dustmann, C., Glitz, A., & Manning, A. (2010). Economic situation of first and second-generation immigrants in
France, Germany and the United Kingdom. The Economic Journal,120,F4–F30.
Amabile, T. M., & Kramer, S. J. (2011). The power of small wins. Harvard Business Review,May,71–80.
Arai, M., & Thoursie, P. S. (2006). Giving up foreign names: An empirical examination of surname change and earnings.
SULCIS Working Papers, Stockholm University.
Bandura, A. (1986). Social foundations of thought and action. Englewood Cliffs, NJ: Prentice-Hall.
Bandura, A. (1997). Self efficacy: The exercise of control. New York, NY: W. H. Freeman.
Bandura, A., & Wood, R. E. (1989). Effect of perceived controllability and performance standards on self-regulation of complex
decision making. Journal of Personality and Social Psychology,56, 805–814.
Battu, H., & Zenou, Y. (2009). Oppositional identities and employment for ethnic minorities: Evidence from England. IZA
discussion papers, No. 4517. The Institute for the Study of Labor (IZA), Bonn, Germany.
Baum, S., & Mitchell, W. F. (2009). Labour underutilization and gender: Unemployment versus hidden-unemployment. Population
Research and Policy Review,29,233–248.
Bell, M. P. (2012). Diversity in organizations (2nd edn). Mason, OH: South-Western/Cengage Learning.
Bell, M. P., Kwesiga, E., & Berry, D. P. (2010). Immigrants: The new “invisible men and women”in diversity research. Journal
of Managerial Psychology,25, 177–188.
Bendick, M., Jr. Rodriguez, R. E., Jayaraman, S., & Restaurant Opportunity Center. (2010). Employment discrimination in
upscale restaurants: Evidence from matched pair testing. The Social Science Journal,47, 802–818.
Bennett, M. D. (2006). Cultural resources and school engagement among African American youths: The role of racial socialization
and ethnic identity. Children and Schools,28,197–206.
Bertrand, M., & Mullainathan, S. (2004). Are Emily and Greg more employable than LaKisha and Jamal? A field experiment on
labor market discrimination. American Economic Review,94, 991–1011.
Bjelland, M. J., Bruyere, S. M., von Schrader, S., Houtenville, A. J., Ruiz-Quintanilla, A., Webber, D. A. (2010). Age and
disability employment discrimination: Occupational rehabilitation implications. Journal of Occupational Rehabilitation,20,
456–471.
Blackaby, D. H., Leslie, D. G., Murphy, P. D., & O’Leary, N. C. (2005). Born in Britain: How are native ethnic minorities faring
in the British labour market? Economics Letters,88, 370–375.
Bluestein, D. L., Chaves, A. P., Diemer, M. A., Gallagher, L. A., Marshall, K. G., Sirin, S., & Bhati, K. (2002). Voices
of the forgotten half: The role of social class in the school-to-work transition. Journal of Counseling Psychology,49,
311–323.
Bowman, P. J. (1984). A discouragement-centered approach to studying unemployment among black youth: Hopelessness,
attributions, and psychological distress. International Journal of Mental Health,13,68–91.
Bowman, P. J. (1990). The adolescent-to-adult transition: Discouragement among jobless Black youth. New Direction for Child
Development,46,87–105.
Bowman, P. J. (1991). Joblessness. In J. S. Jackson (Ed.), Life in Black America (pp. 156–178). Newbury Park, CA: Sage.
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
Bowman, P. J., & Howard, C. H. (1985). Race-related socialization, motivation, and academic achievement: A study of Black
youths in three-generation families. Journal of the American Academy of Child Psychiatry,24, 134–141.
Branscombe, N. R., Schmitt, M. T., & Harvey, R. D. (1999). Perceiving pervasive discrimination among African Americans:
Implications for group identification and well-being. Journal of Personality and Social Psychology,77, 135–149.
Brown, D. L. (2008). African-American resiliency: Examining racial socialization and social support as protective factors.
Journal of Black Psychology,34,32–50.
Brown, D. J., Cober, R. T., Kane, K., Levy, P. E., & Shalhoop, J. (2006). Proactive personality and the successful job search: A
field investigation with college graduates. Journal of Applied Psychology,91, 717–729.
Bureau of Labor Statistics. (2009a). Current Population Survey. How the government measures unemployment, Bureau of Labor
Statistics. Retrieved 16 December 2009 from http://www.bls.gov/cps/cps_htgm.htm#nilf
Bureau of Labor Statistics. (2009b). Current Population Survey, September–October 2009. Retrieved 16 December 2009 from
http://www.bls.gov/CPS/
Bureau of Labor Statistics. (2009c). Labor force characteristics by race and ethnicity. Report 1020. Retrieved 14 January 2010
from http://www.bls.gov/cps/cpsrace2008.pdf
Buss, T. R., & Redburn, F. S. (1988). Hidden unemployment: Discouraged workers and public policy. Westport, CT: Praeger.
Casey, T., & Dustmann, C. (2010). Immigrants’identity, economic outcomes and the transmission of identity across generations.
The Economic Journal,120, F31–F51.
Castilla, E. J. (2008). Gender, race, and meritocracy in organizational careers. The American Journal of Sociology,113,
1479–1526.
Chung, Y. B. (2001). Work discrimination and coping strategies: Conceptual frameworks for counseling lesbian, gay, and
bisexual clients. The Career Development Quarterly,50,33–44.
Chung, Y. B., Baskin, M. L., & Case, A. B. (1999). Career development of Black males: Case studies. Journal of Career
Development,25, 161–171.
Connolly, S. (1997). A model of female labour supply in which supply is dependent upon the chances of finding a job. Applied
Economics,29, 1379–1386.
Cornum, R., Matthews, M. D., & Seligman, M. E. P. (2011). Comprehensive soldier fitness: Building resilience in a challenging
institutional context. American Psychologist,66,4–9.
Cox, T., Jr. (1994). Cultural diversity in organizations. San Francisco, CA: Berrett-Koehler Publishers.
Darity, W., & Goldsmith, A. H. (1993). Unemployment, social psychology, and unemployment hysteresis. Journal of Post
Keynesian Economics,16,55–71.
Debrah, Y. (1996). Tackling age discrimination in employment in Singapore. International Journal of Human Resource
Management,7, 813–831.
Dion, K. L., & Giordano, C. (1990). Ethnicity and sex as correlates of depression symptoms in a Canadian university sample. The
International Journal of Social Psychiatry,36,30–41.
Duffy, R. D., & Dik, B. J. (2009). Beyond the self: External influences in the career development process. The Career Development
Quarterly,58,29–43.
Dutton, J., Roberts, L., & Bednar, J. (2010). Pathways for positive identity construction at work: Four types of positive identity
and the building of social resources. Academy of Management Review,35, 265–293.
Dweck, C. S. (1986). Motivational processes affecting learning. American Psychologist,41, 1040–1048.
Dweck, C. S. (2008). Mindset: The new psychology of success. New York, NY: Ballantine Books.
Dworkin, A. G., & Dworkin, R. J. (1999). The minority report (3rd edn). Orlando, FL: Harcourt Brace Publishers.
EEOC (2011). Race-based charges, full year 1997–2010. Retrieved 13 July 2011 from http://www.eeoc.gov/eeoc/statistics/
enforcement/race.cfm
Eisner, J. E. (1995). The origins of explanatory style: Trust as a determinant of pessimism and optimism. In G. M. Buchanan, &
M. E. P. Seligman (Eds.), Explanatory style (pp. 49–55). Hillsdale, NJ: Lawrence Erlbaum Associates.
Elmslie, B., & Sedo, S. (1996). Discrimination, social psychology, and hysteresis in labor markets. Journal of Economic Psychology,
17,465–478.
Elvira, M. M., & Zatzick, C. D. (2002). Who’s displaced first? The role of race in layoff decisions. Industrial Relations,412,
329–361.
Espiritu, Y. L. (1999). The refugees and the refuge: Southeast Asians in the United States. In A. G. Dworkin, & R. J. Dworkin
(Eds.), The minority report (3rd edn, pp. 343–363). Fort Worth, TX: Harcourt Brace.
European Union Monitoring Centre for Racism and Xenophobia. (2003). Migrants, minorities, and employment: Exclusion,
discrimination, and anti-discrimination in 15 member states of the European Union.
European Union Minorities & Discrimination Survey (2009). Data in Focus Report 1: The Roma. Retrieved 28 May 2010 from
http://fra.europa.eu/fraWebsite/attachments/EU-MIDIS_ROMA_EN.pdf
Eurostat (2010). Labor Force Survey. Retrieved 7 December 2011 from http://epp.eurostat.ec.europa.eu/portal/page/portal/
statistics/themes
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
Fairlie, R. W., & Kletzer, L. G. (1998). Jobs lost, jobs regained: An analysis of Black/White differences in job displacement in the
1980s. Industrial Relations,37, 460–477.
Finegan, T. A. (1981). Discouraged workers and economic fluctuations. Industrial & Labor Relations Review,35,88–102.
Flinn, C., & Heckman, J. (1983). Are unemployment and out of the labor force behaviorally distinct states? Journal of Labor
Economics,1,28–42.
Gonul, F. (1992). New evidence on whether unemployment and out of the labor force are distinct states. Journal of Human
Resources,27, 329–361.
Gillham, J. E., Hamilton, J., Freres, D. R., Patton, K., & Gallop, R. (2006). Preventing depression among early adolescents in the
primary care setting: A randomized controlled study of the Penn Resiliency Program. Journal of Abnormal Child Psychology,
34, 203–219.
Goffman, E. (1963). Stigma: Notes on the management of spoiled identity. Englewood Cliffs, NJ: Prentice-Hall.
Goffman, E. (1968). Stigma. Harmondsworth: Penguin.
Goldman, B. M., Gutek, B. A., Stein, J. H., & Lewis, K. (2006). Employment discrimination in organizations: Antecedents and
consequences. Journal of Management,32, 786–830.
Gregory, R. F. (2002). Age discrimination in the American workplace: Old at a young age. Piscataway, NJ: Rutgers University
Press.
Greenhaus, J., Parasuraman, S., & Wormley, W. (1990). Effects of race on organizational experiences, job performance evaluations,
and career outcomes. Academy of Management Journal,33,64–86.
Harris-Britt, A., Valrie, C. R., Kurtz-Costes, B., & Rowley, S. J. (2007). Perceived racial discrimination and self-esteem in
African American youth: Racial socialization as a protective factor. Journal of Research on Adolescence,17, 660–682.
Haynes, V. D. (2009). Blacks hit hard by economy’s punch: 34.5% of young African American men are unemployed. Washington
Post. A-Section; p. A01. Retrieved 28 August 2010 from http://www.washingtonpost.com/wpdyn/content/article/2009/11/23/
AR2009112304092.html
Herring, C., & Fasenfest, D. 1999. The economic context of welfare reform: New paradoxes in the relationship between
work and poverty. In L. Joseph (Ed.), Families, poverty, and welfare reform in Illinois: Confronting a new policy era.
Chicago, IL: Center for Urban Research and Policy Studies of the University of Chicago and the University of Illinois
Press.
Heslin, P. A. (2005). Conceptualizing and evaluating career success. Journal of Organizational Behavior,26, 113–136.
Heslin, P. A. (2010a). Mindsets and employee engagement: Theoretical linkages and practical interventions. In S. Albrecht
(Ed.), The handbook of employee engagement: Perspectives, issues, research and practice (pp. 218–226). Cheltenham:
Edwin Elgar.
Heslin, P. A. (2010b). Boost engagement: Cultivate a growth mindset. Leadership Excellence, February, 20.
Heslin, P. A., & Klehe, U. C. (2006). Self-efficacy. In S. G. Rogelberg (Ed.), Encyclopedia of industrial/organizational psychology
(Vol. 2, pp. 705–708). Thousand Oaks, CA: Sage.
Heslin, P. A., Latham, G. P., & VandeWalle, D. (2005). The effect of implicit person theory on performance appraisals. Journal
of Applied Psychology,90, 842–856.
Heslin, P. A., & Ochoa, J. D. (2008). Understanding and developing strategic corporate social responsibility. Organizational
Dynamics,37, 125–144.
Hill, R. (1981). The state of Black America. New York, NY: National Urban League.
Holzer, H. (1998). Why do small establishments hire fewer Blacks than larger ones? Journal of Human Resources,33,
896–915.
Holzer, H. (2009). The labor market and young Black men: Updating Moynihan’s perspective. The Annals of the American
Academy of Political and Social Science,621,47–69.
Hornsby, J. S., & Kuratko, D. (1990). Human resource management in small business: Critical issues for the 1990s. Journal of
Small Business Management,July,9–18.
Hurh, W. M., & Kim, K. C. (1989).The success image of Asian Americans: Its validity, and its practical and theoretical implications.
Ethnic and Racial Studies,12,512–538.
Ibarra, H. (2003). Working identity: Unconventional strategies for reinventing your career. Boston, MA: Harvard Business
School Press.
Jonsen, K., Maznevski, M. L., & Schneider, S. C. (2011). Diversity and it’s not so diverse literature: An international perspective.
International Journal of Cross Cultural Management,11,35–62.
Kanfer, R., Wanberg, C., & Kantrowitz, T. (2001). Job search and employment: A personality–motivational analysis and meta-
analytic review. Journal of Applied Psychology,86, 837–855.
Kingdon, G., & Knight, J. (2006). The measurement of unemployment when unemployment is high. Labour Economics,
13, 291–315.
Kite, M. E., Stockdale, G. D., Whitley, B. E., Jr., & Johnson, B. T. (2005). Attitudes toward older and younger adults: An updated
meta-analytic review. Journal of Social Issues,61, 241–266.
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
Kogan, I. (2000). A study of employment careers of immigrants in Germany. Working paper, No. 66, Mannheim Centre for
European Social Research (MZES), Mannheim, Germany.
Koen, J., Klehe, U., Van Vianen, A., Zikic, J., & Nauta, A. (2010). Job-search strategies and reemployment quality: The impact
of career adaptability. Journal of Vocational Behavior,77, 126–139.
Lahey, J. (2008). State age protection laws and the Age Discrimination in Employment Act. Journal of Law and Economics,51,
433–460.
Latack, J. C., Kinicki, A. J., & Prussia, G. E. (1995). An integrative process model of coping with job loss. Academy of Management
Review,20,311–342.
Latham, G. P., & Budworth, M. H. (2006). The effect of training in verbal self-guidance on the self-efficacy and performance of
Native North Americans in the selection interview. Journal of Vocational Behavior,68, 516–523.
Lawrence, B. (1984). Age grading: The implicit organizational timetable. Journal of Occupational Behaviour,5,23–35.
Levine, M. J. (1964). Union retraining programs and the role of collective bargaining in combating chronic unemployment. Labor
Law Journal,15, 368–385.
Li, Y., & Heath, A. (2007). Minority ethnic men in British labour market (1972–2005). International Journal of Sociology and
Social Policy,28, 231–244.
Litvin, D. (2006). Diversity: Making space for a better case. In A. Konrad, P. Prasad, & J. Pringle (Eds.), Handbook of workplace
diversity (pp. 75–94). Thousand Oaks, CA: Sage.
Maestas, N., & Li, X. (2006). Discouraged workers? Job search outcomes of older workers. University of Michigan Retirement
Research Center, Working Paper, 2006-133, Ann Arbor, MI.
Marino, T. L., Negy, C., Hammons, M. E., McKinney, C., & Asberg, K. (2007). Perceptions of ambiguously unpleasant
interracial interactions: A structural equation modeling approach. Journal of Psychology,141,637–663.
Marx, D., Ko, S., & Friedman, R. (2009). The “Obama effect”: How a salient role model reduces race-based performance differences.
Journal of Experimental Social Psychology,45,953–956.
Maume, D. J. (1999). Glass ceilings and glass escalators: Occupational segregation and race and sex differences in managerial
promotions. Work and Occupations,26, 483–509.
Maurer, T., Barbeite, F., Weiss, E., & Lippstreu, M. (2008). New measures of stereotypical beliefs about older workers’
ability and desire for development: Exploration among employees age 40 and over. Journal of Managerial Psychology,
23, 395–417.
McCarthy, J. M., Van Iddeking, C. H., & Campion, M. A. (2010). Are highly structured job interviews resistant to demographic
similarity effects? Personnel Psychology,63, 325–359.
McLaughlin, M. E., Bell, M. P., & Stringer, D. Y. (2004). Stigma and acceptance of coworkers with disabilities: Understudied
aspects of workforce diversity. Group & Organization Management,29, 302–333.
Mor Barak, M. E. (2005). Managing diversity: Toward a globally inclusive workplace. Thousand Oaks, CA: Sage.
Neumark, D., Wall, B., & Zhang, J. (2011). Do small businesses create more jobs? New evidence for the United States from the
National Establishment Time Series. The Review of Economics and Statistics,93,16–29.
Nuru-Jeter, A., Dominguez, T. P., Hammond, W. P., Leu, J., Skaff, M., Egerter, S., ...Braveman, P. (2009). ‘It’s the skin you’re
in’: African-American women talk about their experiences of racism. An exploratory study to develop measures of racism for
birth outcome studies. Maternal and Child Health Journal,13,29–39.
O’Neill, O. A., & O’Reilly, C. A. (2010). Careers as tournaments: The impact of sex and gendered organizational culture
preferences on MBAs’income attainment. Journal of Organizational Behavior,31, 856–876.
Owen, S. J., & Joshi, H. E. (1987). Does elastic retract: The effect of recession on women’s labour force participation. British
Journal of Industrial Relations,25, 125–143.
Pager, D. (2003). The mark of a criminal record. The American Journal of Sociology,108, 937–975.
Pager, D., Bonikowski, B., & Western, B. (2009). Discrimination in a low-wage labor market: A field experiment. American
Sociological Review,74, 777–799.
Peters, M. F. (1985). Racial socialization of young Black children. In H. P. McAdoo, & J. L. McAdoo (Eds.), Black children:
Social, educational, and parental environments (pp. 159–173). Newbury Park, CA: Sage.
Peterson, C., Maier, S. F., & Seligman, M. E. P. (1993). Learned helplessness: A theory for the age of personal control. New
York, NY: Oxford University Press.
Ramasubramanian, S. (2010). Television viewing, racial attitudes, and policy preferences: Exploring the role of social identity
and intergroup emotions in influencing support for affirmative action. Communication Monographs,77, 102–120.
Rix, S. E. (2010). The employment situation, July 2010: Little changed since June. AARP. Fact Sheet 200, August. Retrieved 26
August 2010 from http://assets.aarp.org/rgcenter/ppi/econ-sec/fs200-economic.pdf
Rosenbaum, J. (1979). Tournament mobility: Career patterns in a corporation. Administrative Science Quarterly,24, 220–241.
Ross, G. (2004). Ethnic minority personnel careers: Hindrances and hopes. Personnel Review,33, 468–484.
Saks, A., & Ashforth, B. (1999). Effects of individual differences and job search behaviors on the employment status of recent
university graduates. Journal of Vocational Behavior,54, 335–349.
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
Scholl, M. (1999). The career path tournament: Developing awareness of sociological barriers to career advancement. The Career
Development Quarterly,47, 230–242.
Schulman, P. (1999). Applying learned optimism to increase sales productivity. Journal of Personal Selling & Sales Management,
19,31–37.
Schweitzer, S. O., & Smith, R. E. (1974). The persistence of the discouraged worker effect. Industrial & Labor Relations Review,
27, 249–260.
Seligman, M. E. P. (1975). Helplessness: On depression, development, and death. San Francisco, CA: W. H. Freeman.
Seligman, M. E. P. (1991). Learned optimism: How to change your mind and your life. New York, NY: Knopf.
Seligman, M. E. P. (2011a). Building resilience. Harvard Business Review,89, 100–106.
Seligman, M. E. P. (2011b). Flourish: A visionary new understanding of happiness and well-being. New York, NY: Free Press.
Seligman, M. E. P., & Schulman, P. (1986). Explanatory style as a predictor of productivity and quitting among life insurance
sales agents. Journal of Personality and Social Psychology,50, 832–838.
Shapiro, D. L., & Brett, J. M. (2005). What is the role of control in organizational justice? In J. Greenberg, & J. A. Colquitt (Eds.),
Handbook of organizational justice (pp. 155–177). Mahwah, NJ: Lawrence Erlbaum.
Sitzmann, T., & Ely, K. (2011). A meta-analysis of self-regulated learning in work-related training and educational attainment:
What we know and where we need to go. Psychological Bulletin,137, 421–442.
Sorrentino, C. (1995). International unemployment indicators, 1983–93. Monthly Labor Review,August,31–50.
Stevenson, H. (1994). Validation of the scale of racial socialization for African American adolescents: Steps toward multidimen-
sionality. Journal of Black Psychology,20, 445–468.
Stevenson, H. (1998). Theoretical considerations in measuring racial identity and socialization: Extending the self further. In R.
L. Jones (Ed.), African American identity development (pp. 217–254). Hampton, VA: Cobb & Henry Publishers.
Stone, E. F., Stone, D. L., & Dipboye, R. L. (1992). Stigmas in organizations: Race, handicaps, and physical unattractive-
ness. In K. Kelley (Ed.), Theoretical approaches to the industrial/organizational field (pp. 385–457). Amsterdam:
North-Holland.
Sullivan, S. E., & Baruch, Y. (2009). Advances in career theory and research: A critical review and agenda for future exploration.
Journal of Management,35, 1542–1571.
Super, D. E., Savickas, M. L., & Super, C. M. (1996). The life-span, life-space approach to careers. In D. Brown, L. Brooks, &
Associates (Eds.), Career choice & development (pp. 121–178) (3rd edn). San Francisco, CA: Jossey-Bass.
Sweeney, P. D., Anderson, K., & Bailey S. (1986). Attributional style in depression a meta-analytic review. Journal of Personality
and Social Psychology,50,974–991.
Staniec, J. (2004). The effects of race, sex, and expected returns on the choice of college major. Eastern Economic Journal,30, 549–562.
Tabernero C., & Wood, R. E. (1999). Implicit theories versus the social construal of ability in self-regulation and performance on
a complex task. Organizational Behavior and Human Decision Processes,78, 104–127.
Tajfel, H. (1974). Social identity and intergroup behaviour. Social Science Information,13,65–93.
Thomas, D. A., & Gabarro, J. J. (1999). Breaking through: The making of minority executives in corporate America. Boston,
MA: Harvard Business School Press.
Tipps, H. C., & Gordon, H. A. (1985). Inequality at work: Race, sex, and underemployment. Social Indicators Research,16,
35–49.
Trevelyan, R. (2011). Self-efficacy and effort in new venture development. Journal of Management & Organization,17,2–16.
van Hooft, E. A. J., & Crossley, C. D. (2008). The joint role of locus of control and perceived financial need in job search.
International Journal of Selection and Assessment,16, 258–271.
van Hooft, E. A. J., & Noordzij, G. (2009). The effects of goal orientation on job search and reemployment: A field experiment
among unemployed job seekers. Journal of Applied Psychology,94, 1581–1590.
Wanberg, C. R., Kanfer, R., & Rotundo, M. (1999). Unemployed individuals: Motives, job-search competencies, and job-search
constraints as predictors of job seeking and reemployment. Journal of Applied Psychology,84, 897–910.
Wanberg, C. R., Zhu, J., & van Hooft, E. A. J. (2010). The job search grind: Perceived progress, self-reactions, and self-regulation of
search effort. Academy of Management Journal,53,788–807.
Warr, P. (2007). Work, happiness and unhappiness. Mahwah, NJ: Lawrence Erlbaum.
Waters, H., Jr. (1991). Business education: Meeting the needs of the African-American student. The Journal of Education for
Business,66, 232–234.
Waters, L. (2007). Experiential differences between voluntary and involuntary job redundancy on depression, job-search
activity, affective employee outcomes, and re-employment quality. Journal of Occupational and Organizational Psychology,
80, 279–299.
White, B. J. (2009). Addressing career success issues of African Americans in the workplace: An undergraduate business
program intervention. The Career Development Quarterly,58,71–77.
Wilson, D., Foster, J., Anderson, S., & Mance, G. (2009). Racial socialization’s moderating effect between poverty stress and
psychological symptoms for African-American youth. Journal of Black Psychology,35, 102–124.
P. A. HESLIN ET AL.
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job
Wilson, G., & McBrier, D. B. (2005). Race and loss of privilege: African American/White differences in the determinants of job
layoffs from upper-tier occupations. Sociological Forum,20, 301–321.
Wood, R. E., & Bandura, A. (1989). Impact of conceptions of ability on self-regulatory mechanisms and complex decision
making. Journal of Personality and Social Psychology,56, 407–415.
Yanar, B., Budworth, M., & Latham, G. P. (2009). The effect of verbal self-guidance training for overcoming employment
barriers: A study of Turkish women. Applied Psychology: An International Review,58, 586–601.
Zikic, J., & Hall, D. T. (2009). Toward a more complex view of career explanation. The Career Development Quarterly,58,
181–191.
Zikic, J., & Klehe, U. C. (2006). Job loss as a blessing in disguise: The role of career exploration and career planning in predicting
reemployment quality. Journal of Vocational Behavior,69, 391–409.
Zikic, J., & Saks, A. (2009). Job search and social cognitive theory: The role of career-relevant activities. Journal of Vocational
Behavior,74, 117–127.
Zimmerman, K. F., Kahanec, M., Constant, A., DeVoretz, D., Gataullina, L., & Zaiceva, A. (2008). Study on the social and
labour market integration of ethnic minorities. IZA Research Report, No. 16, 1–166.
Zippay, A. (1995). Tracing behavioral changes among discouraged workers: What happens to the work ethic? Psychological
Reports,76, 531–543.
DISCRIMINATION AND DISCOURAGED WORKERS
Copyright © 2012 John Wiley & Sons, Ltd. J. Organiz. Behav. (2012)
DOI: 10.1002/job