Procedia Technology 9 ( 2013 ) 536 – 546
2212-0173 © 2013 The Authors Published by Elsevier Ltd.
Selection and/or peer-review under responsibility of SCIKA – Association for Promotion and Dissemination of Scientific Knowledge
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© 2013 Published by Elsevier Ltd. Selecti
Keywords: Accounting, Management Information Systems, Acc
Environmental Scanning, Business Intelligence, Enterprise Appl
Auditing Tools and Techniques
* Corresponding author. Tel.: +351 239 802 000; fax: +351
E-mail address: email@example.com
prise Information Systems / PRojMAN 2013 -
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mation Systems and Technologies
ystems: Tradition and Future
*, António Trigo
ra, ISCAC, Quinta Agrícola, Bencanta,
ity of Minho, 4800-058 Guimarães, Portugal
f Accounting Information Systems by analysing the main
ls. While several of these responsibilities are already suitably
sent challenges that do still not have appropriate responses and
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siness intelligence, enterprise application integration, business
techniques and big data.
n and/or peer-review under responsibility of
unting Information Systems, Mobile Devices, Cloud Computing,
cation Integration, Business Process Management, Computer Assisted
39 445 445.
Available online at www.sciencedirect.com
© 2013 The Authors Published by Elsevier Ltd.
Selection and/or peer-review under responsibility of SCIKA – Association for Promotion and Dissemination of
Scientiﬁ c Knowledge
Fernando Belfo and António Trigo / Procedia Technology 9 ( 2013 ) 536 – 546
An Accounting Information System (AIS) is generally a computer-based method for tracking accounting
activity in conjunction with information technology resources . AIS is responsible for the collection,
storage and processing of financial and accounting data that is used for internal management decision making,
including nonfinancial transactions that directly affect the processing of financial transactions. Typically an
AIS is composed of three major subsystems: (1) Transaction Processing System (TPS) that supports daily
business operations; (2) General Ledger System and Financial Reporting System (GLS/FRS) and (3) the
Management Reporting System (MRS) .
TPS is responsible for supporting daily business operations or transactions. These transactions can be
grouped together in three transaction cycles: the revenue cycle, the expenditure cycle and the conversion
cycle. The purpose of the first information systems was to automate business processes, which shows that the
accounting domain was one of the very first to use information systems to support its activities . Indeed the
era of computer accounting launched with the appearance of the first computers, in particular, with the IBM
702 which became available for accounting use in 1953 . Usually seen as a single integrated service, the
GLS/FRS are two closely related systems, with the first one dedicated to summarization of transaction cycle
activity and the second one to the measurement and reporting of the status of financial resources, generally
outputted in the form of financial statements or tax returns to external entities . MRS, usually in the scope
of Management Information Systems (MIS), offers internal management with special purpose financial reports
and information needed for decision-making such as budgets, variance reports, and responsibility reports.
For almost all professionals from the accounting domain, the main idea about the information system of an
organization and particularly an AIS is embraced by the Enterprise Resource Planning (ERP), which
encompasses all the essential functions to support an organization and is implemented in almost all large
organizations [5, 6]. Current literature  is moving away from this established view about AIS domain,
considering now a more modular approach to an AIS where new technologies like Business Intelligence (BI)
or Balanced Scorecard (BSC) systems play an increasingly important role [3, 8]. The work presented in this
paper surged from this idea that there is a huge set of new technologies that can complement or integrate
current AIS and its present available facilities.
This paper presents a reflection, based on a literature review on the trends, challenges and answers of the
AIS domain. It tries to uncover the new challenges facing the Accounting discipline and identifies some of the
potential technology answers to those challenges. This paper is organized as follows. The second section
presents the current tendencies and challenges facing the Accounting domain. The third section presents the
answers to those tendencies and challenges. Conclusions and future work are presented in the final section.
2. Accountancy tendencies and challenges
In June 2010, a large online survey was conducted by the Chartered Institute of Management Accountants
(CIMA) and by the UK´s University of Bath to 5,426 senior finance and senior non-finance professionals
around the World . The respondents of this study were a wide range of financial professionals, from all
regions of the world, with responsibilities split into six categories: accounting operations, which includes
transaction processing, accounts payable and receivable, and internal financial reports; external reporting,
which includes statutory reporting, corporate finance, treasury and financial risk, and regulation, including
internal audits, compliance with regulatory requirements, and taxes; preparing and interpreting management
accounting information, such as forecasting, budgeting, costing and reporting on variances, as well as cash
flow management; management support, which includes identifying and analysing strategic options, decision
support, designing and tracking key personnel indicators, benchmarking, strategic management accounting,
538 Fernando Belfo and António Trigo / Procedia Technology 9 ( 2013 ) 536 – 546
and business risk management; developing, implementing and maintaining Management Information
Systems; and other like staff management, training, administration, and other miscellaneous activities.
CIMA study showed that the latest most important trend in accounting professionals is the shift of
accountants’ responsibilities from traditional accounting operations to strategic management guidance and
support. This trend, a consequence of the 2008 financial crisis, represents an increase of the value added to the
organization and the contribution performed by accountants. Nowadays, major corporations worldwide need
professionals who understand risk management, cash flow, financial instruments and other complex functions
that can offer strategic guidance to top executives . The results also underscored the need for financial
professionals remain true to the traditional duties of accounting operations.
Reporting is probably the activity most frequently performed by accountants. Just as a curiosity, the word
“reporting” appears 357 times in the Accounting Information Systems book of James Hall . Accountants'
need to be able to produce reports in real time and interactively (allowing them to choose what to put in the
reports, perform analysis and scenario creation) without the intervention of the Information Technology team.
Furthermore, with the recent international financial crisis, the usage of AIS by external stakeholders (external
reporting) is becoming more important and specially, much more critical .
One activity that is usually performed by accountants is Auditing, usually divided in two major groups:
Internal and External (or Independent) Auditing. Internal auditing covers a wide range of activities on behalf
of the organization, including conducting financial statement audits, examining an operation’s compliance
with organizational policies, reviewing the organization’s compliance with legal obligations, evaluating
operational efficiency, detecting and pursuing fraud within the firm, among others . Internal auditors need
to support their activities with the use of Information Technology (IT) like Workflow Management Systems
. External auditors’ activities are similar to those performed by the internal auditors but more focused on
the specific laws or rules on the financial statements of an organization and not on operational matters .
External auditors represent third-party outsiders, whereas internal auditors serve the board of the organization
[2, 11]. Audit firms are continually looking for ways to increase efficiency by performing focused audit
procedures and are increasingly relying on effective internal audit departments and controls. Engagement
teams are required to participate in brainstorming meetings to identify risks resulting from error or fraud,
along with ways to address these risks. As a result, audit firms are increasingly turning to Computer Assisted
Auditing Tools and Techniques (CAATTs) .
If on one hand it seems obvious that the new accountants’ responsibilities like management support
derived from the 2008 financial crisis require appropriate technological responses. On the other hand, some of
the traditional accountants’ responsibilities continue to present challenges and should not be neglected in a
work that seeks to be a thinking on the answers that technologies can give to the needs of the Accounting
domain. Thus, based on the literature review conducted, the most important concerns for accounting are [2-4,
12-16]: accounting operations (transaction processing, accounts payable and receivable, internal financial
reporting), external reporting (statutory reporting, corporate finance, treasury and financial risk, and
regulation, including internal audits, compliance with regulatory requirements and taxes), management
accounting (forecasting, budgeting, costing and reporting on variances (cost control, detailed reports about
performance against budget) as well as cash flow management), management support (which includes
identifying and analysing strategic options, decision support, designing and tracking key personnel indicators,
benchmarking, strategic management accounting, and business risk management), staff management, training,
scrutiny of capital projects, emphasis on customers and products, reports about debtor and creditor ageing,
real time reporting, interactive reporting, auditing, internal controls implementation, risk management, error
or fraud detection, accountability, among others. Several of these accounting concerns already benefit from
traditional technology answers, most of them provided by ERP systems.
The focus of the present work is on the concerns that represent challenges that still do not have appropriate
Fernando Belfo and António Trigo / Procedia Technology 9 ( 2013 ) 536 – 546
technological responses and therefore deserve to be the focus of future research like, external and compliance
reporting, strategic analysis, benchmarking, forecasting, internal auditing, internal controls, risk management,
access and report nonfinancial data, analyse historical data, provide tailor-made and interactive reporting.
3. Technology answers
The alignment of Business and IT is still an important concern of both business and technological
managers. Winning organizations depend on the alignment of these two worlds among its multifaceted
dimensions (communications, competency/value measurement, governance, partnership, technological scope
or skills) . Due to its difficulty and complexity, this task certainly needs fresh perspectives to accomplish
it, for instance, valuing workforce incentives [18, 19] or the role of knowledge management in this alignment
. Information technology, in particular its' support to AIS, has proven to have a positive impact on
companies’ performance and productivity . Accordingly to Ismail and King the investment in AIS by
Small and Medium Enterprises (SME), expands the scope of action, saves time in trips to and dealings with
banks, the central administration, etc., reducing company’s costs and increasing company’s productivity (if
the innovations are properly used) .
Fig. 1 presents the most important current tendencies and challenges around accountancy and finance,
respectively linked with some technological approaches that should provide adequate answers to those
challenges. Although other relations exist, the represented lines symbolize only the most important ones.
Fig. 1. Accounting challenges and its most important information technology answers.
540 Fernando Belfo and António Trigo / Procedia Technology 9 ( 2013 ) 536 – 546
Next, it is briefly explained how each IT approach responds to each accounting challenge.
3.1. Web Services & Internet of Services
Terms like Service, e-Service and Web Service are usually used to identify an autonomous software
component that is uniquely identified by a uniform resource identifier (URI), accessed by standard Internet
protocols such as XML, SOAP, or HTTP . Web Services correspond to communication through the
Internet. It facilitates Enterprise Application Integration (EAI), meaning integration among applications or
interoperability among the information which circulates in an organization, like electronic commerce with
clients and suppliers. Today, these services allow integration between different systems like AIS, operational
systems and web applications. Definitively, they enhance external reporting and real time reporting, normally
increasing information availability to a wider range of stakeholders, with almost a fulltime accessibility.
It is expectable that financial accounting information enhances economic performance by reducing adverse
selection and liquidity risk . Investors and creditors accessing to high-quality financial accounting
information are more informed stakeholders and, consequently, have lower risk of loss or liquidity. Publicly
traded organizations usually need to use online reporting of financial data. Besides this, organizations also use
their Web sites to place their financial statements and other financial reports . Significant part of this
effort of external reporting is related with the organizational compliance. Some of these web services should
allow external entities to make sure that the company is following all the necessary rules and regulations.
Besides the use of Web as a static container of financial information, there is a continued growth of web-
based and web-enabled accounting software services. These offers include web services and web support
around accounting . The vision of the Internet of Services (IoS) describes an infrastructure that uses
the Internet as a medium for offering and selling services which become tradable goods . Among
other services, online invoicing and online billing are frequently used by significant number of organizations,
from small to big ones. Usually, these services are supported with payment processors like PayPal,
Authorize.net, 2CheckOut or Linkpoint. These gateways ensure that the transactions are secure, fast and
reliable, providing the necessary infrastructure and respective security.
Other new services can be designed to support accounting and finance, like helping to provide strategic
guidance, looking at what is happening outside, forecasting (now and future) or benchmarking (comparing
one's business processes and performance metrics to industry bests or best practices from other industries).
3.2. Mobile devices
The mobile revolution, provided via wireless technologies, brings impressive changes to civilization. It
influences many aspects on the way business is conducted, providing significant data in real time and
anywhere to help decision makers, influencing communications between businesses and their customers, and
transforming the way we live our lives. Yet, the mobile services also face challenges which include business
strategies, investment risk, limitations in mobile devices, networking problems, infrastructure constraints,
security concerns, and user distrust in mobile applications .
According to a survey conducted by Oracle to more than 3,000 mobile phone users around the world,
although consumers prefer to purchase in store, they use mobile and other channels to support shopping
experiences. Also, 24% of mobile users have read customer reviews on their mobile phone and 55% said they
use or would like to use banking/finance applications on their mobile phone and tablet computer . This
tendency reveals the importance of the m-commerce to organizations, and so, the importance of integrating
these systems and their performance data with the AIS. It also highlights the importance of organizations
using mobile channels to make possible real-time reporting, supporting communication with their current and
Fernando Belfo and António Trigo / Procedia Technology 9 ( 2013 ) 536 – 546
potential investors, creditors, fiscal or regulatory authority, increasing the information availability to a wider
range of stakeholders and thus the attraction in the organization. Today, there are business intelligence (BI)
solutions, like the Mobile-BI product from MicroStrategy, which offers business analytics and reports on
mobile phones and tablets, allowing executives to follow their company performance from the mobile .
3.3. Cloud Computing
With the spread of web-based systems, it is more common to have web-based accounting software,
reducing of solely on-premise or in-house accounting software. The technological answer may range between
an hosted solution, a mixed online and on-premise solution or an wholly online accounting software, with a
solution based on the cloud , which means an architecture based on Software-as-a-Service (SaaS), also known
as Cloud Computing . Contrary to an hosted application, running on an off-premises server, but not
necessarily managed by the application provider, SaaS customer is running the same instance of the
accounting information system without, of course, sacrifice the customizability (like the branding).
Today, an application can run much more instances at the same time, in a common environment, due to
new software design and delivery models. McKinsey 2006 survey of senior IT executives pointed to an
impressive jump in the number of companies considering SaaS applications during 2007. SaaS offers some
advantages, as more frequent and probably less troubling upgrades, a lower cost of ownership, and a higher
level of service from vendors (proportional to subscription) . With this kind of solution, different sort of
stakeholders can access to solid accounting and finance management functionalities with real time reporting
from anywhere there's an internet connection. Examples of these products are NetSuite Financials, Intacct
Financials and Accounting System, SAP ERP Financials, Microsoft Dynamics GP, Epicor Financial
Management or SAGE. Like in-house accounting systems, the web-based accounting information solutions
may vary according to the components they offer. Most important components are core accounting, project
accounting, fund accounting, inventory management, billing & invoicing, work order management, budgeting
and forecasting, fixed asset accounting, financial reporting, payroll management or human resources.
3.4. Environmental scanning
Environmental scanning can be defined as the acquisition and use of information about events, trends, and
relationships in an organization's external environment, the knowledge of which would assist management in
planning the organization's future course of action . Organization still neglect external information. Yet, it
remains crucial to take strategic decisions. So, it is important to develop systems which can look for external
information that can be used to help organization. For instance, historical costs has usefulness, but they are
insufficient for the evaluation of business decisions. The centre of attention of conventional accounting on the
stewardship function of accounting is important but should not be its only focus . Another cost
perspective is the current cost. It corresponds to the price that must be paid for an asset or its use at the date of
the balance sheet or the date of the use. Some scholars are inclined to combine historical and current methods.
Although hard to implement, current cost accounting gains with environmental scanning.
The environmental scanning helps to build a more complete view. Its capabilities support strategic analysis
process by enriching the knowledge about important external aspects. It also allows benchmarking by gaining
more understanding about the market and competitors. Moreover, some external information, like current or
future prices of products or interest rates, may help to predict tendencies or identify and manage some risks.
542 Fernando Belfo and António Trigo / Procedia Technology 9 ( 2013 ) 536 – 546
3.5. Business Intelligence
Strategic management provides overall direction to the enterprise. Yet, in order to be able to support and
validate their mission, vision and objectives, organizations need to evaluate the overall performance of the
business and its progress towards objectives. By handling large amounts of information, the BI helps to
identify and develop new opportunities. Also, BI helps organizations not only at a strategic level, but also at a
tactical and operational level, providing useful insights which help not only top decisions-makers but also
middle managers, offering tailor-made dashboards. BI often engages processes like data mining, process
mining, statistical analysis, predictive analytics or predictive modeling, which can support some management
accounting concerns like forecasting, or some management support concerns, like identifying and analyzing
strategic options, decision support, strategic management accounting or business risk management.
The last Computerworld´s survey about salaries showed that future recruitment (corresponding to the next
12 months) will give priority not only to traditional IT skills like application development or help desk
support, but also to some newer skills, such as business intelligence, cloud computing and mobile
development . This survey also evidenced that business intelligence analyst was the job title with the
highest increase in total compensation comparing to 2012 report. According to Job hunters, companies are
seeking IT professionals "who can speak tech and business with equal ease".
Recently, a new term has emerged: accounting intelligence (AI). The accounting intelligence is a specialist
type of business intelligence, an expression meaning a set of technologies used to extract, analyse and present
information from accounting and ERP applications. One important difference between classical BI solutions
and AI is in the way information is extracted. At AI, information is directly extracted from the ERP at the
time that a query is run. On the contrary, classical BI solutions extract information through a data warehouse
or OLAP cube. SAGE offers an interesting solution called Sage Simply Accounting Intelligence which link
directly to Sage Simply Accounting system, offering real-time information .
3.6. Enterprise Architecture & Enterprise Application Integration
The provision of an holistic view of the enterprise is the most important characteristic of the enterprise
architecture. This higher systems integration brings together information from formerly unrelated domains
. Among others aspects, an enterprise architecture should provide an integration framework that sits above
the individual architectures and the guidelines to deﬁne and establish interoperability requirements .
Usually, the design of an enterprise architecture strongly depends on the integration of various applications so
that they may share information and processes freely. This is usually called by the buzzword Enterprise
Application Integration (EAI) . Interoperability characteristics, that is to say, "the ability to share
information and services", allows accounting information systems be more integrated or embedded with other
systems, and consequently, be more effective. The eXtensible Business Reporting Language (XBRL)
contributes to that purpose. XBRL, a XML-based language, is a freely available and global standard for
exchanging business information, allowing the expression commonly required in business reporting.
An integrated and multifaceted architecture enables some of the presented accounting challenges like
strategic analysis, benchmarking, forecasting, internal auditing, internal controls, risk management, real time
reporting and the combination of more non-financial data. For example, most organizations comprise
financial reporting as a batch process, due to its periodic nature. However, numerous organizations have now
real-time updating of general ledger (GL) and financial reporting system (FRS) producing financial
statements in the nick of time . Real time reporting capability of systems depends on the level of its
integration. Theoretically, the more applications are integrated, faster the reporting can be done.
Fernando Belfo and António Trigo / Procedia Technology 9 ( 2013 ) 536 – 546
ERP systems usually plays the higher attempt to integrate. Yet, ERP do not support signiﬁcatively the
reporting and analysis, budgeting, non-ﬁnancial, external and ad-hoc management accounting, and allocation
of costs. Strategic enterprise management (SEM) systems seems to better support management accounting,
namely changes among those practices. ERP and SEM systems are complementary. ERP systems appear to be
the primary enablers of change in data collection and organizational breadth of management accounting,
while SEM systems seem to be the primary enablers of change in reporting and analysis, budgeting, non-
ﬁnancial, external and ad hoc management accounting, and allocation of costs . Concerning management
accounting tasks, although ERP and SEM systems are distinct, it is crucial strengthen the way which led
organizations to higher levels of information integration not only among those two systems but also with
others. An important attempt to have a global view is the Corporate Performance Management (CPM) system.
CPM, or business performance management or enterprise performance management (EPM), is the area of
business intelligence (BI) involved with monitoring and managing an organization's performance, according
to key performance indicators (KPIs) like revenue, return on investment (ROI), overhead or operational costs.
A higher integration enhances reporting with varied types of data, powering new functions and capabilities.
The holistic view provided by EAI and enterprise architecture also allows a better strategic analysis.
3.7. Business Process Management
Significant thematic initiatives, like Customer Relationship Management (CRM), Enterprise Resource
Planning (ERP), Six Sigma, and more recently Business Process Management (BPM) refer process has an
important and central concept. Research about ERP critical factors of success and benefits, evidence that,
from a business perspective, the system deployment stage ‘includes the definition of the documentation,
analysis, improvement, control and redesign / reengineering opportunities of all the most critical processes
and core activities’ . Processes is a common factor along all organizations. Processes are ‘the way things
get done’ . Some authors stresses the importance of processes calling them ‘strategic assets’. For example,
Kaplan and Norton refer a “Strategy Map”, with intangible assets which influence company’s performance by
enhancing the internal processes most critical in creating value for customers and shareholders .
Good decisions must have information as complete as possible. Preferably, essential pieces of information
should be included to enrich the reporting, including different sort of data, like specific performance data
coming from workflow of all main processes . The dematerialization of processes allows that BPM better
support the delivery of non-financial data to accounting information systems. Whether at an operational level,
or at strategic level, the management of processes also administrates indicators of performance and of other
types. Mature process applications fully explicit processes, with suppliers and customers being seen as part of
the organization . Material, human and other production costs or performance indicators of the processes
can be managed at a lower or at a higher level. BPM, with its workflow functionality accordingly integrated
within AIS, facilitates the analytic accounting and real time reporting because it allows a detailed analysis of
processes and so, helps the direct allocation of costs and revenues to specific cost or revenue centre.
3.8. Computer Assisted Auditing Tools and Techniques (CAATTs)
Auditors need Computer Assisted Audit Tools and Techniques (CAATT) to enhance capabilities and
productivity. Many such tools and techniques can be implemented at minimal cost and relative ease, ranging
from maximized use of standard office suite software to Audit Command Language (ACL) and Interactive
Data Extraction and Analysis (IDEA) for the extraction and analysis of data . These tools can be used to
perform a wide range of analytical procedures on various financial data including general ledger entries,
payroll and accounts payable data and trial balance calculations to flag outliers, miscalculations, or suspicious
544 Fernando Belfo and António Trigo / Procedia Technology 9 ( 2013 ) 536 – 546
entries that might indicate the presence of fraud or misstatement . These tools allow the implementation
of continuous auditing concept, which allows continuous risk assessment, trough audit activities that identify
and evaluate companywide risk levels by examining trends in the data-driven risk indicators within a single
process or system, comparing to their past performance and other business systems; and continuous control
assessment that identify whether key controls are working properly .
3.9. Big Data
Big companies always generate large amount of data. Corporate business manage several businesses.
Accounting and financial information from these different businesses across the world join large non-financial
data. Yet, today, businesses from all dimensions tend to produce much more data than they created in the past.
According to Phil Ostwalt, a partner in KPMG, as more and more business activities are captured
electronically, it is important to ensure that companies have the correct technology and resources to manage
data analytics and big data challenges inherent in all compliance arenas . Internal auditing, internal
controls and risk management are areas where the big data may represent an important answer.
This great amount of data brings new and specific unfamiliar challenges to most developers. Big data
techniques are important to answer these challenges. The big data systems paradigm is supported by scale,
parallelization, and agility, using numerous machines working in parallel to store and process data.
4. Conclusions and future work
As shown in this paper this work identifies many of the concerns and challenges of the Accounting domain
to which the response from the current technology is still deficient. Technology answers identified and
characterized in this work can also be viewed as the future directions of research in the domain of AIS.
Although AIS research undoubtedly includes ERP systems, other emerging systems such as the ones
identified in this work are also important . Unlike ERP systems, these new systems are not so thoroughly
studied in the AIS domain, so more research is needed to discover new potentialities and/or benefits that these
systems can bring to the organization's management and how they impact the role of the accounting function.
The authors developed this work as the cornerstone for future research in the area of Accounting
Information Systems. The vast directions indicated in Figure 1 of this paper, which presents the most
important relations between the challenges and technological responses, are pointing out the way for future
research in order to improve the alignment between technology and organization, in this particular case the
support of management information systems to accounting and management.
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