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... We aim to establish a path for measuring the advantages of sharing knowledge by referencing prior research that has demonstrated the influence of knowledge management on overall organizational performance (Tarn & Yen, 2023). The paper acknowledges that studies dealing with financial performance are mainly considering market sales or profits (Kim et al., 2018) and their relation to competitors (Wang & Wang, 2012). ...
... Items regarding the organizational performance FIN1: Profit per employee is higher in our organization compared to our main competitor in recent yearsWang & Wang, 2012 FIN2: Profitability of our organization is better compared to our main competitor in recent yearsWang & Wang, 2012 FIN3: Profit growth rate in our organization is more rapid compared to our main competitor in recent years Content courtesy of Springer Nature, terms of use apply. Rights reserved. ...
... Items regarding the organizational performance FIN1: Profit per employee is higher in our organization compared to our main competitor in recent yearsWang & Wang, 2012 FIN2: Profitability of our organization is better compared to our main competitor in recent yearsWang & Wang, 2012 FIN3: Profit growth rate in our organization is more rapid compared to our main competitor in recent years Content courtesy of Springer Nature, terms of use apply. Rights reserved. ...
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When implementing the knowledge-based view on organizations, it is crucial to have a comprehensive understanding of the organizational performance. Current research on organizational performance is often fragmented into partial facets leaving the complexity of this domain out of picture. The aim of the paper is to examine the relationship between knowledge sharing and organizational performance, comprising innovativeness, market efficiency, and financial performance. We used partial least squares structural equation modelling on profit-oriented organizations in knowledge-intensive business services (KIBS). The sample consists of 237 observations based on a two-round questionnaire survey, which was distributed to randomly selected companies in the Czech Republic. The results suggest that knowledge sharing between managers and employees enhances organizational performance. Organizations with such kind of knowledge sharing nurture both horizontal and vertical information flow, which in turn fosters innovativeness. Sharing knowledge as a part of work duties are key activities to increase market efficiency and innovativeness. Conversely, the model indicates that despite developing collectivism through sharing best practices and feedback, there is a minimal impact of knowledge sharing on financial performance.
... As a result, there is a consistent body of work that points to innovation having different effects on operational performance. One of the main operational benefits of a high level of innovation is a quicker response, with new product launches and processes with shorter time-to-market and lower costs (Arshad Ali and Mahmood 2023; Gunday et al. 2011;Kafetzopoulos and Psomas 2015;Khalfallah et al. 2022;Wang and Wang 2012). So, innovative firms are able to respond to demand changes and adapt their product ranges and processes more rapidly (Wang and Wang 2012). ...
... One of the main operational benefits of a high level of innovation is a quicker response, with new product launches and processes with shorter time-to-market and lower costs (Arshad Ali and Mahmood 2023; Gunday et al. 2011;Kafetzopoulos and Psomas 2015;Khalfallah et al. 2022;Wang and Wang 2012). So, innovative firms are able to respond to demand changes and adapt their product ranges and processes more rapidly (Wang and Wang 2012). Koufteros and Marcoulides (2006) find that high innovation performance can improve the speed and quality of operations and enable quality defects to be detected and resolved more quickly. ...
... Koufteros and Marcoulides (2006) find that high innovation performance can improve the speed and quality of operations and enable quality defects to be detected and resolved more quickly. Innovation can also improve production volume, product-mix flexibility, and cycle times (Arshad Ali and Mahmood 2023; Gunday et al. 2011;Iranmanesh et al. 2021;Khalfallah et al. 2022), quality, delivery, costs (Arshad Ali and Mahmood 2023; Gunday et al. 2011;Iranmanesh et al. 2021;Kafetzopoulos and Psomas 2015;Khalfallah et al. 2022;Wang and Wang 2012) and productivity (Kafetzopoulos and Psomas 2015;Wang and Wang 2012) Consequently, Triple-A SC and innovation have been shown to have an impact on operational performance. At the firm level, Camis� on and Villar L� opez (2010) find that product and process innovation mediate the link between flexible production system and organizational performance. ...
Article
Triple-A (agile, adaptable, and aligned) Supply Chain (SC) has been analyzed as a source of competitive advantage, but the influence of mediating variables in this relationship remains underexplored. This research seeks to advance the Triple-A SC framework by considering and testing the mediating effects of SC collaboration and innovation levels on the Triple-A SC–operational performance (efficiency and responsiveness) relationship. The research model was tested with PLS-SEM using a sample of 277 Spanish manufacturing firms with a minimum of 50 employees from 14 different sectors. The results show that SC collaboration and innovation levels significantly mediate relationships between Triple-A SC and operational performance. Additionally, collaboration level plays a more important role in responsiveness than efficiency, while innovation level has similar effects on both performance dimensions. This work contributes to knowledge on the impact of Triple-A SC on operational performance and alerts managers to the need to strengthen their levels of collaboration with SC partners and innovation over their main competitors.
... e organizational environment and active sustainability in the marketplace. In the same way, GKS has a positive impact on organizational capability and performance (Danlami, Noor, and Bin 2014;Tseng and Lee 2014). Moreover, GKS has a positive on organizational financial performance (Byukusenge and Munene 2017;Oztekin et al. 2015;Tajpour et al. 2022;Z. Wang and Wang 2012). Similar findings are anticipated in the present study: ...
... ating the adverse effects of organizational performance. Previous studies have corroborated that GKS positively influences SBP. (Al-Sa'di et al., 2017;Byukusenge and Munene 2017;Danlami, Noor, and Bin 2014;Ha, Lo, and Wang 2016;Marjerison and Andrews 2022;Oztekin et al. 2015;Qader et al. 2022;Riaz et al. 2023;Tajpour et al. 2022;Tseng and Lee 2014;Z. Wang and Wang 2012). In the same vein, sharing environmental normal condition information will enhance the SCA in the competitive market (Kamya, Ntayi, and Ahiauzu 2010;Wijaya and Suasih 2020). ...
Article
This study aims to investigate the mediating impact of green innovation (GI) on the relationship between green knowledge sharing (GKS) with sustainable business performance (SBP) and sustainable competitive strategy (SCA). Furthermore, we investigate the moderator effect of green organizational culture (GOC) on the relationship between GKS and SBP. A conceptual model structured with six hypotheses that are tested through articulated study, the study with an empirical approach is developed and applied to 350 questionnaires of middle‐level managers in Bangalore city and rural areas. The results of the study indicate that GKS has a significant impact on SBP and SCA. While GOC plays an insignificant moderator role on the relationship between GKS and SBP. In contrast, GI plays a positive mediation impact on the relationship between GKS with SBP and SCA. In addition, GS has a positive impact on SCA.
... Nesse viés, como parte desses instrumentos inovativos de controles, tanto práticas explícitas quanto tácitas de compartilhamento de conhecimento facilitam a inovação e o desempenho. Desses, o conhecimento tácito tem maior probabilidade de resultar em vantagem sustentável (Wang;Wang, 2012 Domingues et al., 2019). As práticas, portanto, visam impulsionar a eficiência, a inovação e o sucesso organizacional. ...
... Nesse viés, como parte desses instrumentos inovativos de controles, tanto práticas explícitas quanto tácitas de compartilhamento de conhecimento facilitam a inovação e o desempenho. Desses, o conhecimento tácito tem maior probabilidade de resultar em vantagem sustentável (Wang;Wang, 2012 Domingues et al., 2019). As práticas, portanto, visam impulsionar a eficiência, a inovação e o sucesso organizacional. ...
Article
As práticas de controle de gestão são rotinas e procedimentos formais e informais, capazes de implementar estratégias e alterar padrões organizacionais fundamentais. Este estudo tem como objetivo identificar as práticas de controle de gestão em Startups com sucesso financeiro e não financeiro. Trata-se de uma pesquisa descritiva, com abordagem qualitativa e quantitativa e estudo de casos múltiplos. Foram analisadas quatro Startups membros da Associação Gaúcha de Startups (AGS) e a coleta dos dados ocorreu por meio de survey e de entrevistas semiestruturadas online. Verificou-se que as Startups desse grupo fazem maior uso de práticas inovativas em relação às tradicionais. A partir dos resultados, constatou-se que a prática tradicional da elaboração e controle do fluxo de caixa e a prática inovativa do benchmarking são as principais práticas de controle de gestão adotadas pelas Startups desta pesquisa. Este estudo pode auxiliar empresários na construção de seus negócios, na difusão de ideias inovativas de controle de gestão e na promoção de transparência aos investidores com interesse em Startups. A pesquisa demonstra que a adoção de práticas de controle de gestão em Startups com sucesso financeiro e não financeiro é essencial à estruturação da empresa rumo à escalabilidade.
... Knowledge holds an imperative role in organizational advancement [79]. Moreover, knowledge is an essential asset that supports creating unique values [80]. ...
... Amabile and Pratt (2016) [98] state that knowledge is a critical constituent of creativity. Knowledge also positively impacts the development of innovation [79,99]. KS is paramount for employees to acquire knowledge from inside and outside the organization [50]. ...
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Small and medium enterprises (SMEs) significantly contribute to society’s growth and welfare. Nevertheless, SMEs often experience challenges, i.e., high levels of competition and market demands. To maintain SMEs’ existence, a competitive advantage is demanded by increasing innovative work behavior. This study explores and evaluates the relationship between transformational leadership and innovative work behavior and examines the mediating role of knowledge sharing and psychological empowerment on the relationship between transformational leadership and innovative work behavior. This study uses a quantitative approach, where data were gathered from a questionnaire distributed to 190 employees of export SMEs and were further examined using Smart PLS 3.2.9. The findings demonstrate that transformational leadership does not influence innovative work behavior but significantly and positively influences psychological empowerment and knowledge sharing. Psychological empowerment and knowledge sharing significantly and positively influence innovative work behavior. Subsequently, psychological empowerment and knowledge sharing partially mediate the linkage between transformational leadership and innovative work behavior.
... This is because innovations (INN) are pivotal and entail modifying existing organisational efficiencies (Mezias & Glynn, 1993). In an increasingly competitive business milieu, innovation is Page 2 of 24 Awad and Martín-Rojas Journal of Innovation and Entrepreneurship (2024) 13:69 acknowledged as a fundamental driver for companies aiming to establish sustainable competitive advantages (Wang & Wang, 2012). Innovation can be delineated into two dimensions: enhancements and novel trajectories. ...
... Having encouraged the use of digital technologies within the organisation to transfer knowledge effectively, organisations have been able to innovate more and address the challenges faced by these small and medium-sized businesses. This result occurred particularly when sharing knowledge (Wang & Wang, 2012). ...
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This study investigates the substantial influence of digital transformation (DT) on enhancing organisational resilience by examining the contributions of organisational learning and innovation—dimensions frequently overlooked in prior research. By addressing this gap, the study not only empirically validates these associations, but also conducts a rigorous examination using a sample of 376 small and medium-sized enterprises (SMEs) in the Andalusia region of Spain, selected through purposive sampling to include 259 respondents. The findings from regression analysis reveal how digital technologies facilitate organisational learning and innovation, thereby augmenting the resilience of SMEs. Empirical evidence indicates that these technologies enhance SMEs' learning capacity and stimulate innovation, ultimately improving their adaptability. This increased flexibility enables SMEs to respond adeptly to market fluctuations and capitalise on emerging opportunities.
... Prior studies have categorized innovation based on its types of marketing, organizational, process, and product innovations (Nieves et al., 2014;Bhattacharyya and Jha, 2015;Hund et al., 2021). In this study, innovation was classified based on its characteristics into Innovation Speed (INNS) and Innovation Quality (INNQ), following Wang and Wang (2012). ...
... The items of BDAC were adapted from Côrte-Real et al. (2020) and were rated from "1 = Little or No Usage" to "7 = Heavy Usage". The items measuring INNS and INNQ were adapted from Wang and Wang (2012). The items measuring market performance, financial performance, and organizational learning culture were adapted from Wang et al. (2015), Chen et al. (2014), and Shao et al. (2017) respectively. ...
Article
Big data analytics creates and consolidates competitive advantage by providing insights on data with enormous variety, velocity, and volume to firms. However, many companies' investments in big data analytics were unsuccessful, and they could not gain full advantage of these technologies. This study investigates the impacts of big data analytics capabilities on innovation quality and speed by considering organizational learning culture as a moderator. The study's data are obtained from a survey of 221 managers in the manufacturing industry. We integrate the Partial Least Squares (PLS) technique and fuzzy‐set Qualitative Comparative Analysis (fsQCA) to perform the analysis. The findings of PLS indicated that big data analytics capabilities positively influence both innovation quality and speed. However, innovation quality influences both market performance and financial performance, and innovation speed only affects market performance. Organizational learning culture negatively moderates the impacts of big data analytics on innovation speed and quality. fsQCA uncovered four solutions with varied combinations of factors that predict the high market and financial performance. The theoretical and practical implications are explained at the end of the paper.
... The results of our study support what was confirmed by the results of previous studies on the impact of knowledge sharing on open innovation (Singh et al., 2021); (Scuotto et al., 2017); (Del Giudice et al., 2015); (Z. Wang & Wang, 2012); (S. Lee et al., 2010), and our study also indicates the impact of sharing tacit and explicit knowledge among employees in telecommunications companies on open innovation. The most important feature of the results of our study is its reliance on knowledge sharing in improving internal and external open innovation processes in the telecommunications sector, in addition to the intellectual and theoretical contribution of this study, and by relying on the resource-based and knowledge-based theory in the study of knowledge sharing (Singh et al., 2021), which supports our current study inspired by the resource-based theory and knowledge as a unique strategic resource in increasing its internal and external creative capabilities in general, in addition to that, knowledge sharing processes allow for better application of creative ideas. ...
... In the same way, the adoption and rapid development of various forms of new information technology in the public organisations is fostering integrated use of digital innovations (Yang, 2015) as obtained in competitive business environment (Shah, Ali & Ali, 2015). As digital revolution is changing the fundamental system, approach and methods employed in organisation, the relationship of technological innovations and organizational performance is always an interest to management practitioners and researchers (Devaraj & Kohli, 2003) and appropriate use of such innovation is imperative for organizational efficiency, value added services and national development (Letangule & Letting, 2012;Wang & Wang 2012). ...
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Employees' performance is an important factor in the achievement of short and long term goals, success and growth of an organization. As a result of the rapid development of various forms of new information technology, modern enterprises and public sector organisation are acquiring and adopting digital tools and technological innovations for providing services and meeting obligations. This study assessed technological innovation and digital competence of secretaries and their impact on job performance of the secretaries in public tertiary institutions in Ogun State, Nigeria. A survey of secretaries in public tertiary institutions selected from the three senatorial districts in the State was conducted. Data were collected with the use of questionnaire and analysed with descriptive and inferential statistics. The result indicated remarkable level of technological innovations and digital competence of secretaries in the surveyed institutions. It was found that technological innovations and digital competence of the secretaries have significant bearings on the performance of the secretaries in the face of technology-driven office and secretarial functions. Thus, it was concluded that effective and efficient functioning of secretaries and office administrators requires the availability of technological tools, adoption and use of innovative technologies and essentially, the competence and up-skilling of the secretaries for the ever-changing secretarial functions, office methods, approaches and tools. It is recommended, among others, that public tertiary institutions in Ogun State and similar organisations should make the acquisition and adoption of technological innovation a policy and culture issue to enhance the performance of their secretaries and facilitate service delivery.
... In the current era of research, knowledge management (KM) is considered as one of the novelists and essential procedures of the advancement of organizational performances (Haider et al., 2020;Kianto et al., 2018a). KM has been emerged as a new process for organizational practice as well as a new research area for academics (Bolisani and Bratianu, 2018;Cohen et al., 2015;Wang et al., 2012). Knowledge management alludes to the processes just as practices applied in an association to unleash its scholarly potential by improving the proficiency and adequacy in dealing with the organization's knowledge resources (Andreeva and Kianto, 2012;Heisig et al., 2016). ...
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This research aims to investigate the impact of knowledge-based human resource management (KBHRM) practices on organizational performance through the mediating role of quality and quantity of knowledge worker productivity (QQKWP). The data were collected from 325 employees working in different private universities of Pakistan by using convenience and purposive sampling techniques. The quantitative research technique was used to perform analysis on WarpPLS software. The result revealed that only knowledge-based recruiting practices have a positive and significant direct effect on organizational performance. While knowledge-based performance appraisal practices, training and development practices and compensation practices all were insignificant in this regard. However, through mediator QQKWP, the knowledge-based recruiting practices (KBRP), knowledge-based training and development (KBTD), and knowledge-based compensation practices (KBCP) all were positively and significantly influencing organizational performance but only knowledge-based performance appraisal (KBPA) was insignificant in this mediating relationship. Lastly, the current study provides useful insights into the knowledge management (KM) literature in the context of private higher educational institutes of developing countries like Pakistan. The future studies should consider the impact of KBHRM practices on knowledge workers’ productivity and firms’ performances in the context of public universities.
... To date, much research on firm-level innovation has focused on the relationship between innovation and performance, on different types of innovation and competitive advantage, or on the determinants of innovation and firm growth. (Latan et al., 2019;Wang & Wang, 2012;Arranz et al., 2019). Focusing on intangible resources, such as employee composition, is crucial for understanding innovation performance (Biscione et al., 2022). ...
Article
The role of management in any organizational context is to identify and exploit positive influences and opportunities that lead to the achievement of business objectives and competitive advantage. Those involved in effective management should be able to define the factors that have a decisive influence on the innovative activity of the enterprise. The identification of these influences is a key source of knowledge for defining or adjusting corporate strategies, resulting in long-term benefits and effective business development. As the market is constantly evolving, businesses must adapt to it. In recent years, researchers and experts have paid considerable attention to the study of gender issues in various areas of management. Much of the existing research has shown a positive correlation between gender diversity and innovation in developed countries. However, empirical studies in transition or developing countries remain limited. Therefore, we focus on Central and Eastern European countries. Based on regression analysis of data from the large-scale WBES survey, the aim of the study is to identify the relationships between gender structure of management, management practices and innovation. Unlike previous studies, this study uses a management practices index that combines data from eight indicators of management practices and assesses how well they are structured. This study thus enriches the ongoing research on the impact of gender and the structure of management practices on innovation in the EU member states of Central and Eastern Europe. The contribution of this study lies in the analysis of several different types of gender diversity and a composite index of managerial practices in relation to firms' innovation performance, and the specific context of the analysis in Central and Eastern Europe countries may provide new insights, as different factors affect innovation performance in these countries than in their Western counterparts. The results of this research provide a deeper understanding of the dynamics between gender diversity in management and innovation, which could provide a basis for the development of policies and corporate strategies to promote diversity and innovation in the business environment of Central and Eastern Europe countries.
... By virtue of their central position, network intermediaries can enhance the flow of information between diverse entities, acting as bridges that connect disparate parts of the network. These intermediaries facilitate not only the exchange of knowledge but also the integration of diverse perspectives, which is critical for innovation (Wang & Wang, 2012). Entities linked by strong ties and guided by network intermediaries are better equipped to leverage diverse knowledge resources in their collaborative efforts. ...
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Purpose This study aims to explore how network intermediaries influence collaborative innovation performance within inter-organizational technological collaboration networks. Design/methodology/approach This study employs a mixed-method approach, combining quantitative social network analysis with regression techniques to investigate the role of network intermediaries in collaborative innovation performance. Using a patent dataset of Chinese industrial enterprises, the research constructs the collaboration networks and analyzes their structural positions, particularly focusing on their role as intermediaries, characterized by betweenness centrality. Negative binomial regression analysis is employed to assess how these network characteristics shape innovation outcomes. Findings The study reveals that firms in intermediary positions enhance collaborative innovation performance, but this effect is nuanced. A key finding is that network clustering negatively moderates the intermediary-innovation relationship. Highly clustered networks, while fostering local collaboration, may limit the innovation potential of intermediaries. On the other hand, relationship strength, measured by collaboration intensity and trust among firms, positively moderates the intermediary-innovation link. Research limitations This study has several limitations that present opportunities for further research. The reliance on quantitative social network analysis may overlook the complexity of intermediaries’ roles, and future studies could benefit from incorporating qualitative methods to better understand cultural and institutional factors. Additionally, cross-country comparisons are needed to assess the consistency of these dynamics in different contexts. Practical implications The study offers practical insights for firms and policymakers. Organizations should strategically position themselves as network intermediaries to access diverse information and resources, thereby improving innovation performance. Building strong trust helps using network intermediary advantages. For firms in highly clustered networks, it is important to seek external partners to avoid limiting their exposure to new ideas and technologies. This research emphasizes the need to balance network diversity with relationship strength for sustained innovation. Originality/value This research contributes to the literature by offering new insights into the role of network intermediaries, presenting a comprehensive framework for understanding the interaction between network dynamics and firm innovation.
... He and Wong, 2004;Jansen et al., 2006). Environmental Volatility is a moderating variable and consists of six items (Wang and Wang, 2012). Finally, Enterprise Performance has nine items (see Xu et al., 2017). ...
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Given the rapid growth of China’s electric vehicle (EV) industry, with sales expected to reach over 10 million units annually by 2025, there is an urgent need to understand how digital logistics, supply chain agility, and innovation can drive sustainable performance amidst increasing environmental volatility. This study utilises the dynamic capability theory and proposes a framework that examines the interplay between digital transformation, agility, dual innovation, environmental volatility, and enterprise performance. A survey was circulated among the managers working in the EV industry. We received 197 responses. The data was analysed using Smart PLS software using structural equation modelling (SEM). The findings reveal that digital transformation has significant positive relationships with enterprise performance, agile capability, and innovation capability. Additionally, agile and innovation capabilities have positive effects on enterprise performance. The study recommends investment in digital transformation programs and fostering an agile, innovative culture in the EV industry.
... Through the application of social exchange theory, this research sheds light on the dual mediating roles of job engagement and meaningful work in linking knowledge sharing to sustainability, thereby offering a comprehensive framework that integrates psychological factors into the broader discourse of training and development or HRD practices. innovation and collaboration (Wang and Wang, 2012). This process is crucial in ensuring that the organization's existing knowledge is effectively discovered and used by employees who need it (Obeidat et al., 2016). ...
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Purpose This study, grounded in social exchange theory, aims to explore the relationship between knowledge sharing and organizational sustainability, with a particular focus on the dual mediating roles of job-related psychological factors, specifically job engagement and meaningful work. Design/methodology/approach Data were collected from 373 employees across six large companies in South Korea. The study then used Model 6 of Hayes’ PROCESS hierarchical regression of SPSS 29 for hypothesis testing. Findings The study reveals a strong connection between knowledge sharing and its positive influence on employee job engagement and the perception of meaningful work, both of which play essential mediating roles in promoting organizational sustainability. The findings emphasize the critical importance of knowledge sharing in driving sustainability efforts, showing how the interplay between job engagement and meaningful work significantly enhances these outcomes. Originality/value This research contributes to social exchange theory by demonstrating the dual mediating roles of job engagement and meaningful work between knowledge sharing and sustainability.
... Knowledge acquisition is devoted to the task of transferring knowledge from one or more sources to other users (Pruzinsky and Mihalcova, 2017). Knowledge sharing can be defined as one of the fundamental KM practices that involve two or more individuals or groups to mutually exchange or share knowledge (Wang and Wang, 2012). Knowledge must be transferred or shared in order for it to have a broad organizational impact (Kianto et al., 2016). ...
Article
Academicians and practitioners have considered knowledge management practices as the keys to organizational competitive advantage which would contribute to the success of a business organization. Previous studies on knowledge management practices and employee well-being, however, have received little attention. Hence, the purpose of this paper is to empirically investigate the relationship between knowledge management practices, specifically knowledge acquisition, knowledge sharing, knowledge creation, knowledge codification and knowledge retention on academicians’ well-being. A questionnaire-based survey was conducted to gather data from academicians in selected private universities in Malaysia. Questionnaires were distributed and gathered with a total of 170 usable responses. The analysis of the findings was conducted using structural equation modeling (SEM-PLS). The findings suggested that knowledge acquisition, knowledge creation and knowledge retention are likely to improve academicians’ well-being. The findings also revealed that knowledge sharing and knowledge codification are not significant with academicians’ well-being. This paper is limited to academicians in private higher education institutions. Hence, this limits the generalizability of the results. Future research could therefore test the applicability of these findings beyond the higher education sector. Studies comprising the relationship between the five main knowledge management practices and academicians’ well-being are still lagging in the academic literature. This study provides theoretical as well as practical information on a relatively unexplored area.
... A value of less than 0.05 indicates a close fit (Hair, et al., 2010). NFI and TFI values should be greater than 0.9 (Wang and Wang, 2012;Hair, et al., 2010). RMSEA values less than 0.10 indicate good fit (Devaraj, et al., 2002). ...
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The study aimed to identify the direct and indirect effect of top management support on innovation through the synergy between organizational structure and information technology. Data were collected from 210 industrial companies. Structural Equation Modeling (SEM) was used to test the hypotheses of the study. In addition, Confirmatory Factor Analysis (CFA analysis) was used to test the validity and reliability of the study instrument. The study concluded that the support of top management affect innovation (product innovation and process innovation). Furthermore, the results showed that top management support affects the synergy between organizational structure and information technology. It was also found that the synergy between organizational structure and information technology affect innovation (product innovation and process innovation). Finally, the study revealed that the synergy between organizational structure and information technology does not mediate the effect of top management support in innovation (product innovation, process innovation).
... Organizations that take advantage of digital innovation and potential can benefit in running and facilitating organizational activities so as to develop new capabilities and respond to the evolving business climate for the advancement of their organization. (Z., Wang & Wang, 2012).. If educational institutions do not immediately carry out digital transformation, negative impacts will be felt, including a decrease in the quality of education, less relevant teaching methods, decreased efficiency and productivity and limited collaboration. ...
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This research investigates digital transformation strategies to improve the efficiency and competitiveness of ABC Education Foundation in Depok, West Java. Using Sunil Gupta's methodology, this study conducted internal and external SWOT analysis, value chain analysis, business benchmarking analysis, and education technology trend analysis. The findings show that improving information system integration, operational efficiency, and the role of the IT department are key in achieving digital transformation goals. The results also present a digital transformation roadmap based on the stages of value definition, rollout, and improvement. The implications of the digital transformation recommendations can be seen in changes to the business model and organizational infrastructure.
... The result is consistent with the study by Khattak and Shah (2021), who reported an affirmative and significant association between the innovativeness and efficiency of SMEs. The basis of innovativeness is specific knowledge, skills, and experience (Wang & Wang, 2012), which implies that managers innovate work behavior in the workplace, idea generation, idea promotion, and idea realization to solve problems or promote a novel idea (Carmeli et al., 2013). The use of new technology in marketing may assist the entrepreneur in accessing potential customers and maximizing sales and customers (Mohd Ali et al., 2020). ...
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Entrepreneurship drives economic growth in the modern knowledge-based economy. Furthermore, entrepreneurial orientation (EO) and small and medium-sized enterprises (SMEs) Efficiency, combined with government financial and non-financial incentives, play a vital role in fostering the growth of SMEs. Therefore, this study aims to investigate the impact of EO with government incentives as moderators on SMEs efficiency from the perspective of Pakistan. The primary data were collected from 412 top-level managers of SMEs across three cities. A structural equation modeling was used for analysis. Results showed that risk-taking, innovativeness, and proactiveness had a positive and significant impact on SMEs efficiency, and autonomy had a negative and significant impact. It was found that government financial incentives had a significant positive moderating impact on risk-taking, proactiveness, and competitive aggressiveness. Moreover, government non-financial incentives as a moderating variable positively and significantly influenced risk-taking, proactiveness, innovativeness, and competitive aggressiveness. The positive and significant impact of government financial incentives on risk-taking, proactiveness, and competitive aggressiveness emphasizes the potential to amplify SMEs efficiency and growth through enhanced promotion of such incentives. Governments should deliberate on delivering more targeted financial support to encourage entrepreneurial activities. Complementary to this, government non-financial incentives positively and significantly influenced key entrepreneurial factors such as risk-taking, proactiveness, innovativeness, and competitive aggressiveness. Consequently, augmenting SMEs efficiency and competitiveness can be achieved by implementing non-financial incentives such as mentorship programs, technological access, and market insights.
... In today's highly competitive era, knowledge sharing of employees is a pioneering technique for collaborative learning (Chaudhary et al., 2021), which is crucial for organizations to sustain competitive advantage and long-term sustainability (Ahmad & Karim, 2019;Arain et al., 2023;Razmerita et al., 2016). Knowledge sharing refers to the "act of making knowledge available to others within the organization" (Ipe, 2003, p. 341); research has demonstrated that it can transform individual knowledge into organizational knowledge and thereby further enhance employee performance and job satisfaction (Masa'deh et al., 2016;Zhu, 2016), team performance and creativity (Song et al., 2015;Srivastava et al., 2017), and organizational performance (Wang & Wang, 2012). Despite these organizational benefits, employees are often reluctant to share knowledge in practice and may even intentionally conceal personal knowledge requested by coworkers (Connelly et al., 2012; Servant leadership focuses on putting the needs of followers first (Greenleaf, 1970(Greenleaf, , 1977, providing support, practicing emotional healing, displaying ethical behavior, and emphasizing the importance of serving the wider community (Liden et al., 2008;Sendjaya et al., 2019;van Dierendonck et al., 2017). ...
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Drawing upon stewardship theory, we propose a moderated mediation model that thriving at work as the mediator and organizational identification as the moderator in the relationships between servant leadership and employee knowledge sharing. Using a sample of 355 working adults through a time-lagged survey in China, the hypotheses were demonstrated using Hayes’ PROCESS macro in SPSS. The results reveal that thriving at work fully mediates the positive effect of servant leadership on employee knowledge sharing. Furthermore, the indirect effect of servant leadership on knowledge sharing via thriving at work is stronger for employees with high organizational identification. This study advances our understanding of how servant leadership results in knowledge management among employees. This contributes to the literature by identifying thriving at work as a suitable mediating mechanism linking the positive associations of servant leadership with employees’ knowledge sharing behavior.
... Constructs: EC -environmental concern; WTP -willingness to participate in conversion costs; MAFC -the belief that Poland should move away from coal; PPB -promoting pro-environmental behavior In the process of evaluating the measurement model, both discriminant and convergent validity were verified. Discriminant validity measures the extent to which the factors intended to measure a specific construct are actually unrelated (Wang & Wang, 2012). For this, Fornell and Larcker's (1981) approach was used, which states that the average variance extracted (AVE) for each research construct should be higher than the square of the correlation between that construct and other constructs (Ode & Ayavoo, 2020). ...
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Concern for the sustainability of the natural environment is garnering increasing interest across the globe. Environmental issues may significantly impact individuals and societies in various ways, such as by influencing behaviors aimed at adopting more sustainable lifestyles and making eco-friendly purchasing decisions. This study investigates the attitudes of Polish consumers towards pro-environmental behaviors, specifically focusing on environmental concern (EC), promoting pro-environmental behavior (PPB), the belief that Poland should move away from coal (MAFC), and willingness to pay (WTP). Data on these variables were collected in 2023 from a sample of 554 Polish respondents selected using a non-random sampling method. Results were analyzed using confirmatory factor analysis (CFA) and structural equation modelling (SEM). Findings revealed that environmental concern (EC) influences promoting pro-environmental behavior (PPB) and that both EC and PPB affect the belief that Poland should move away from coal (MAFC). Additionally, promoting pro-environmental behavior (PPB) and MAFC were found to influence willingness to pay (WTP). However, EC was not found to have a significant direct impact on WTP. The hypotheses were tested using a structural equation model, validated by such fit indices as CMIN/df = 2.542 (<3.0), RMSEA = 0.053 (<0.08) and CFI = 0.985 (>0.90).
... Cronbach's alpha value for the overall scale and all the dimensions it covers was found to be .87. Note 1. (Baumgartner and Homburg, 1996;Browne and Cudeck, 1993;Kline, 2011;Marsh and Craven, 2006;Schumacker and Lomax, 2010;Schermelleh-Engel, Moosbrugger and Müller, 2003;Wang and Wang, 2012). ...
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... Based on the results of the second hypothesis test, a significant effect was obtained where the P-Value value was 0.058, so that according to these results, the third hypothesis was accepted. In line with these results, several studies similar to those disclosed by (Corral de Zubielqui et al., 2019;Li Sa et al., 2020;Wang et al., 2014;Wang & Wang, 2012) state that knowledge management consists of internal and external knowledge can improve company performance, and this can also increase competitive advantage through an update of performance results. This result also has implications for SMEs because it can be a basis for achieving superior company performance ineffective business implementation and can improve company performance. ...
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Despite the evidence highlighting the social and economic significance of financial inclusion, the link between financial inclusion and firm performance remains ambiguous. The present research shed light on the relationship between financial inclusion and firm performance. The present study has employed the six indicators of financial inclusion and six dimensions of firm performance. Secondary data was gathered from the financial statements of 22 Pakistani banking firms from 2010 to 2021 for financial inclusion. The questionnaire collects operational firm performance data from the branch manager. The present study employed a regression technique for mixed methods of data analysis. Results depict that bank branch network, outstanding deposits, and outstanding credit positively impact firm performance. Automated teller machines (ATMs) generate insignificant effects on firm performance. Meanwhile, additional analysis is conducted to examine the association between six financial inclusion indicators and six firm performance dimensions, making this study a pioneering effort in the field. The study recommends that Pakistani banking firms enhance their digital infrastructure, develop financial services, and increase innovative access to these services. These steps aim to improve Pakistan's relatively low level of digital banking services.
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This study attempted to inspect the influence of green transformational leadership (GTL) on the development of business performance (FP) and environmental performance (EP) in SMEs of Vietnam with a mediating of green innovation (GI). Besides, the current study evaluated the positive impact of GTL on green human resource management (GHRM) and green thinking (GT), and ultimately on GI. The study investigated the hypotheses supplied by 416 survey samples from managers and directors at SMEs using structural equation modeling. Our findings reveal that GTL significantly influences the three green criterias, GHRM, GT, and GI. It investigates the impact of green factors in the context of Vietnamese SMEs. Specifically, the uniqueness of this study lies in examining the mediating role of GI with respect to the link between GTL and EP, FP, to compare how the indirect effects of GTL on EP and FP differ under the same conditions. Besides, the finding highlights that businesses will benefit from continual GI regarding the environment, earnings, and corporate image. Thus, the implications arising from this study and related documents contribute to helping managers understand the needs and benefits of green factors, thereby prioritizing the transmission of green goals to employees via vision and mission, thereby creating a new cultural dimension that contributes to the natural environment's sustainability. Furthermore, managers are urged to recruit, inspire, and provide opportunities for green human resources to use their potential for enhancing green products and processes to build the business and contribute to the environment.
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Supply chain performance (SCP) is the major factor that helps companies to increase its competitiveness. However, knowledge management (KM) has, in appearance, a direct impact on SCP, but its formalization remains always ambiguous. In fact, this paper aims to determine KM impact on SCP facets (SCPF) through highlighting the relation between KM elements (KME) and SCPF. Proposed approach consists, first, to design a conceptual model identifying the relationship between KME and SCPF. Thereafter, to implement this model, quality function deployment (QFD) house of quality (HOQ) was used. Through the interrelationship matrix, the impact of each KME on whole SCPF can be measured and evaluated, similarly, the impact of whole KME on each SCPF. Finally, based on interviews treated with the managers of SIDILEC international company, a case study was implemented. The results demonstrate that knowledge application, sharing, and capitalization are the most impacting KME on all SCPF. Furthermore, reliability and sustainability are the most impacted SCPF by all KME.
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The study aims to evaluate the influence of wine tourism on the overall sustainability performance of Spanish wineries, encompassing economic, social, and environmental dimensions. To ensure a thorough analysis of the cause-and-effect relationships, control variables such as the winery's age, size, and affiliation with a Protected Designation of Origin (PDO) are included. A conceptual model is developed and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM), based on survey data from 202 Spanish wineries. The findings reveal a significant and positive correlation between wine tourism activities and the three sustainability dimensions for Spanish wineries.
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This research aims to investigate the impact of Knowledge Management (KM) on Sustainable Performance (SP) in the wine industry. The study specifically examines how KM influences SP, with a focus on the mediating role of Green Innovation (GI) and the moderating role of Collaborative Culture (CC). A theoretical framework based on existing literature is utilized and tested empirically through structural equation modeling (PLS-SEM) using data collected from 202 Spanish wineries. The results reveal a positive association between KM and SP, with GI serving as a mediator and CC acting as a moderator in this relationship.
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Purpose This research focuses on analyzing the impact of Green Supply Chain Management (GSCM) on the Sustainable Performance (SP) of Spanish wineries, as well as the mediating effect of Green Ambidexterity Innovation (GAI) and the moderating role of Top Management Environmental Awareness (TMEA) on the main relationship posited (GSCM-SP). In addition, age, size and membership in a Protected Designation of Origin (PDO) were used to increase the precision of the cause-effect relationships examined. Design/methodology/approach The study proposes a conceptual model based on previous studies, which is tested using structural equations (PLS-SEM) with data collected from 196 Spanish wineries between September 2022 and January 2023. Findings The results of the research reveal the existence of a positive and significant relationship between the development of GSCM and SP of Spanish wineries, as well as the partial mediation of GAI and the positive moderation of TMEA in this linkage. Originality/value The novelty of this study lies in its exploratory approach, as it ventures into new research territory by examining the mediating effect of GAI and the moderating influence of TMEA on the relationship between GSCM and SP, being, to the authors' knowledge, the first research to investigate these specific dynamics.
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Orientation: Entrepreneurial orientation (EO), knowledge management (KM), human resource management (HRM) and knowledge sharing (KS) are important aspects in driving innovation capabilities (IC) to improve organisational performance (OP).Research purpose: The purpose of this research was to analyse the mediating effect of IC on individual EO, KM, HRM and KS and small and medium-sized enterprises (SMEs) performance.Motivation for the study: The fluctuation in batik business performance can be attributed to a lack of studies that examine the dynamic capability perspective in the context of batik SMEs in developing countries.Research design, approach and method: A quantitative approach was used for this study. A structured self-administrative measuring instrument was employed to collect the data. A non-probability sample of 297 participants was obtained. The collected data were then analysed using SmartPLS3 software.Main findings: Innovation capabilities have been verified to significantly mediate the relationship between HRM and KS on OP. Innovation capabilities mediated the relationship between KS and OP in a negative direction, whereas previous studies indicate a positive direction.Practical/managerial implications: Entrepreneurial orientation has the most prominent role in OP in batik SMEs. An EO allows business actors to optimise their creativity and innovation to develop ideas, which helps maximise the growth of OP in SMEs.Contribution/value-add: This study’s results support the concept that EO develops various skills, from managing uncertainty to tolerating risk and forming strong entrepreneurial abilities to improve business performance.
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The Covid-19 Pandemic hampered the growth and sustainability of small-scale online businesses. Companies were forced to devise strategies that would allow them to survive the economic downturn. The complex issue of small business growth necessitates further investigation. This study looked into the sustainability and growth of small-scale online retail businesses. This study used a qualitative research, particularly, phenomenology conducted at Santiago City, Philippines. The participants were twelve (12) purposively selected small-scale online retail business owners. The research study involved face-to-face, semi-structured interviews. The open-ended nature of the questions allowed the participants to express their personal experiences. The themes which arose from the experiences and factors associated with the sustainability and growth of small-scale online business owners are linked with the following themes: establishing the business name, knowing whom to do the business with, resorting to online business, decision-making is well-planned, the going still gets tough, uncertainties in financial management, poor access to finance and customer relationship related themes. The themes which depict the challenges and coping mechanisms of the entrepreneurs are also presented. The entrepreneurs employed strategies aligned with contingency management and they relied to their skills and knowledge in running their business in order to attain sustainability and allow the firm to grow. The retail business owners have gone through financial difficulties such as cash flow shortfall, scarce fund and unforeseen reparation, more so challenged by cut-throat competition. And in order to cope, the entrepreneurs enforced the entity’s unique selling proposition, financial management and cultivated a steadfast mindset.
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The Covid-19 Pandemic hampered the growth and sustainability of small-scale online businesses. Companies were forced to devise strategies that would allow them to survive the economic downturn. The complex issue of small business growth necessitates further investigation. This study looked into the sustainability and growth of small-scale online retail businesses. This study used a qualitative research, particularly, phenomenology conducted at Santiago City, Philippines. The participants were twelve (12) purposively selected small-scale online retail business owners. The research study involved face-to-face, semi-structured interviews. The open-ended nature of the questions allowed the participants to express their personal experiences. The themes which arose from the experiences and factors associated with the sustainability and growth of small-scale online business owners are linked with the following themes: establishing the business name, knowing whom to do the business with, resorting to online business, decision-making is well-planned, the going still gets tough, uncertainties in financial management, poor access to finance and customer relationship related themes. The themes which depict the challenges and coping mechanisms of the entrepreneurs are also presented. The entrepreneurs employed strategies aligned with contingency management and they relied to their skills and knowledge in running their business in order to attain sustainability and allow the firm to grow. The retail business owners have gone through financial difficulties such as cash flow shortfall, scarce fund and unforeseen reparation, more so challenged by cut-throat competition. And in order to cope, the entrepreneurs enforced the entity’s unique selling proposition, financial management and cultivated a steadfast mindset.
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A school-based nutrition education intervention was implemented with second and third graders who used their functional health literacy skills of reading, writing, and speaking to learn about the MyPlate food model from the United States Department of Agriculture. The pretest-posttest intervention determined if children had ever seen the MyPlate food picture and if children participated in grocery shopping and meal making events with their family at home. Interactive health literacy accounted for the conversations that children had with their teachers about food and nutrition when learning about the MyPlate food model and when preparing three recipes over three days in the school classroom. Interactive health literacy strategies also included children’s ability to interact and learn about the MyPlate food model as a valid and reliable print and electronic material associated with meal planning. Implications and guidelines for teachers and parents are discussed for advancing the need for and understanding of functional and interactive health literacy for elementary children in the United States.
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This study aims to explore the influence of Wine Tourism (WT) on the Sustainable Performance (SP) of wineries in Spain. It particularly investigates how Corporate Social Legitimacy (CSL) and Green Innovation (GI) may act as intermediary factors in this relationship. Additionally, the research considers the age of the winery, its size, and whether it is part of a protected designation of origin as control variables to enhance the accuracy of the identified cause‐and‐effect relationships. This research introduces a theoretical framework, grounded in prior literature, and examines it through structural equation modeling. The analysis is based on data gathered from 196 wineries in Spain, collected over the period from September 2022 to January 2023. The results of this study highlight a notable and positive correlation between the advancement of WT and the SP of wineries in Spain. Additionally, the study uncovers that CSL and GI play a partially mediating role in this connection. The uniqueness and significance of this study can be attributed to several crucial factors. First, it enhances the understanding and knowledge regarding the advantages associated with WT development. Second, no prior research has conducted a comprehensive study on the WT development as a catalyst for economic, social, and environmental outcomes within the context of Spanish wineries. Third, to the best of the authors' knowledge, no previous study has simultaneously analyzed the mediating role of CSL and GI as mediators in the relationship between WT development and the SP of wineries.
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This study examines the effects of strategic vision and digital innovation on the performance and perceptions of digital natives regarding artificial intelligence (AI) in banks. This is due to the increased use of mobile banking applications with the proliferation of the internet. An online questionnaire was administered to 603 experts working in bank headquarters. The collected data were analyzed using the SmartPLS 3.3.3 software. Banks that adopt digital business strategies can gain a significant competitive advantage. To successfully transform and compete, banks need to address customer demands in the areas of digitalization, innovation, and mobile banking. This research is original in its evaluation of the strategic visions and digital innovations of banks, which play a crucial role in the service sector, with implications for finance, innovation, and mobile applications. The results demonstrate the positive effects of strategic vision and digital innovation on performance and digital natives' perceptions of AI. The hypotheses support the importance of digitalization and innovation for banks.
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Purpose The present research aims to analyze the influence of Green Supply Chain Management (GSCM) on the Sustainable Performance (SP) of Spanish wineries, examining the intermediary roles of Circular Economy Capability (CEC) and Green Ambidexterity Innovation (GAI) within this primary relationship. In particular, the study seeks to answer the following Research Questions (RQs): (RQ1), does GSCM exert a positive impact on wineries’ SP? (RQ2), does CEC play a mediating role in the interconnection between GSCM and wineries’ SP? And (RQ3), does GAI function as a mediator in the interplay between GSCM and wineries’ SP? Design/methodology/approach The research utilizes Partial Least Squares Structural Equation Modeling (PLS-SEM) to evaluate the hypothesized theoretical model using primary data collected from 196 Spanish wineries from September 2022 to January 2023. Findings The results reveal a positive relationship between GSCM and SP in Spanish wineries, as well as the existence of positive partial mediations of CEC and GAI in this main linkage, which allows an affirmative answer to the three RQs formulated. Originality/value Distinguished by its innovative exploration, this research marks a pioneering effort in the uncharted field of scrutinizing CEC and GAI as mediating factors in the GSCM-SP nexus, thereby enriching the existing body of knowledge and opening new avenues for future academic research on sustainability in the wine industry.
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Purpose This study aims to examine the underlying process through which learning organization culture positively influences knowledge sharing. It specifically explored the mediating role of social capital, underscoring its critical impact on enhancing both knowledge sharing and fostering learning organization culture. Design/methodology/approach To test the proposed hypotheses, structural equation modeling (SEM) analysis was conducted with a sample of 231 employees from a manufacturing firm in South Korea. Findings The results of this study indicate significant direct effects of learning organization culture on social capital. Also, social capital indicates a positive effect on knowledge sharing. Although learning organization culture had no direct effect on knowledge sharing, it indirectly affected learning organization culture and knowledge sharing by mediating social capital. Practical implications This study proposes that a learning organization culture will be interconnected with social capital and knowledge sharing. Organizations that can effectively harness the wealth of knowledge unlocked by social capital, and subsequently integrate this knowledge into their activities, are poised for competitive advantage. Originality/value First, this study places a special emphasis on the mediating role of social capital between learning organization culture and knowledge sharing. Despite extensive research exploring diverse knowledge-sharing factors (Wang and Noe, 2010), it is plausible that examining social capital as a mediator could offer insights for facilitating knowledge sharing through its structural, relational and cognitive dimensions. Second, while a plethora of literature examines knowledge sharing, this study also seeks to unravel the multifaceted pathways through which the learning organization culture influences knowledge sharing and how these processes could be optimized in organizations.
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This research explores the role of Knowledge Management (KM) in enhancing Sustainable Performance (SP) within the wine industry. It specifically assesses the mediating role of Green Innovation (GI) and the moderating influence of Collaborative Culture (CC) on this dynamic. Employing a robust theoretical framework based on prior studies, the analysis utilizes structural equation modeling (PLS-SEM) to analyze data collected from 202 Spanish wineries. The results reveal a significant positive relationship between KM and SP, with GI serving as a pivotal mediator and CC as a crucial moderator. This study stands out for its pioneering examination of the KM-SP nexus in the wine industry context and its introduction of CC as a moderating variable.
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Celem artykułu jest opracowanie klasyfikacji dzielenia się wiedzą w organizacji z uwzględnieniem typu wiedzy, celu, strategii oraz sposobu dzielenia się wiedzą. Rozpoznanie i uświadomienie wśród kadry zarządzającej możliwości występowania różnych rodzajów dzielenia się wiedzą może przyczynić się do uporządkowania wiedzy na temat sposobów wspierania wymiany wiedzy w ramach organizacji oraz zintensyfikowania występowania tego procesu między pracownikami. Ponadto, w rozwijającej się od ponad 20 lat literaturze dotyczącej dzielenia się wiedzą, badacze w różny sposób konceptualizowali i operacjonalizowali dzielenie się wiedzą. W związku z czym, obecnie brakuje usystematyzowania przyjmowanych sposobów konkretyzowania dzielenia się wiedzą w organizacjach. W wyniku systematycznego przeglądu literatury zidentyfikowano osiem rodzajów dzielenia się wiedzą, które następnie sklasyfikowano według czterech kryteriów (typ wiedzy, cel, strategię oraz sposób dzielenia się wiedzą). Analiza została przeprowadzona na poziomie organizacyjnym, a prezentowane treści oraz wnioski praktyczne skłaniają do kontynuowania badań na drodze empirycznej.
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In this research, the active role of the awareness regarding beliefs and values that are effective when family businesses -which carry great importance in the Turkish and glocal economy- are adopting a sustainable business approach, and the concept of socioemotional wealth (SEW), which is perceived as the non-economical values attained by the family due to its controlling position in the business, was examined. At the same time, the research has focused on heterogeneity in family businesses, dwelling on the concepts of competitive advantage and sustainable life, which are especially effective in shaping the situation of family businesses are an important source of entrepreneurship. Based on the results of literature research regarding the subject, in this research, the conceptual characteristics, innovation capabilities, competitive advantages and sustainable lives of family businesses operating in İstanbul in varying sizes from small enterprises to medium-sized enterprises and even large global enterprises were examined; 193 questionnaires were evaluated in line with the data received from İstanbul Chamber Of Industry as the target audience. The obtained data were analyzed using SPSS. As a result of the analysis, it has been seen that while SEW has a positive and meaningful effect on competitive advantage and sustainable business life, innovation capability has a partial mediation role. In this framework, it has been argued that SEW is a helpful construct for understanding the behavior of the family business; and as the family-related goals as reflected by SEW become more important for the business, family businesses have been shown to gain a competitive advantage with sustainable business longevity.
Article
Purpose The present study seeks to assess the effect of Green Human Resource Management (GHRM) on the Sustainable Performance (SP) of wineries as well as to explore the mediating role of Green Innovation (GI) in this respect. In addition, age, size and Protected Designation of Origin (PDO) membership are incorporated as control variables to increase the precision of the cause-effect relationships examined. Design/methodology/approach A conceptual model was created in order to fulfill the targeted research goals and then validated through PLS-SEM with primary data obtained from a survey administered to 196 Spanish wineries, taking place between September 2022 and January 2023. Findings The study findings indicate that GHRM has a positive and significant impact on the SP of wineries. In addition, GI appears to partially mediate this relationship. Originality/value This study is justified by various grounds for its originality. First, there is a lack of prior research examining the impact of GHRM practices in the wine industry, making this study a unique opportunity to explore and leverage existing knowledge in the fields of environmental management and human resources in order to generate new insights on the topic. Second, the academic literature analyzing this particular construct is scarce, underscoring the aim of this research to contribute to the accumulation of relevant knowledge in this area. Third, GHRM serves to elucidate the mechanisms through which valuable personnel can be attracted and retained in wineries within the post-COVID context.
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In this paper we examine the effects of two sources of external knowledge, alliances and outsourcing activities, on the innovation speed of small and medium enterprises (SMEs). We integrate relevant literature, consider key conceptual issues and tradeoffs, and develop falsifiable hypotheses related to these relationships. A multi-industry study of 158 new product development projects in 73 SMEs is presented that empirically tests the effects of alliances and outsourcing on SMEs’ innovation speed, for both radical and incremental technological advances. The clearest finding is that external sourcing does not appear to speed up innovation in SMEs and may indeed act as a barrier to fast-paced development.
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This article examines knowledge sharing in business environments and cultures that are hostile to knowledge sharing, focusing on knowledge sharing as it relates to individual behavior. Knowledge hoarding, apprehension about failures, and the Not-Invented-Here syndrome are examined, drawing on the examples of six Russian companies, including three with Western ownership. In knowledge-sharing hostile environments it is inadequate to apply traditional means for managing knowledge-sharing processes. Instead of encouraging, stimulating, and aligning incentives, managers need to initially force knowledge sharing in order to transform their organizations into knowledge-embracing cultures. Concrete guidelines for overcoming the barriers to knowledge sharing are outlined.
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This paper pursues two aims. Firstly, to indentify knowledge sharing enablers, and secondly, to analyze the effect of knowledge sharing processes on innovation performance. Regarding the first aim, two groups of factors have been considered: motivational factors, such as affective commitment and high involvement human resource management practices; and factors that create the opportunity to share knowledge, including informal communication, structured teamwork and information and communication technologies. Hypotheses have been tested on a sample of 87 Spanish innovative firms. Results show that both motivational factors positively influence the extent to which knowledge is shared, playing affective commitment a partial mediator role between high involvement practices and knowledge sharing. Regarding opportunity factors, only those that allow face to face interactions, such as informal communication and teamwork, represents effective mechanisms to encourage knowledge sharing processes. Finally, knowledge sharing within the organization positively affects innovation performance.
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Previous researches have examined the relationships among variables such as knowledge management (KM), innovation and performance. However, most empirical studies have investigated the relationships among these variables in isolation. A gap thus exists in the literature and to fill this gap, the current study develops a research model that links these variables. The model establishes the relationships among KM capability, research and development (R&D) innovation and firm performance. The findings suggest that CEOs should manage knowledge-based resource and assess whether the firm has the KM capability to create, maintain and exploit the knowledge-based synergies for superior innovation of R&D departments.
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With the emergence of knowledge management (KM) as a new discipline for studying what needs to be done in order to get the most out of organizational knowledge resources, linking knowledge management and innovation becomes a necessity. Nevertheless, there are few studies that address the relationship between KM and innovation. While the thing- and process-oriented approaches adopted in these studies are helpful in understanding the relationship between knowledge management concepts and innovation concepts, they have failed to account for the impact of this relationship on the effectiveness of the innovation process. In order to study this impact, cognitive fit theory is used to develop a model that describes how the compatibility between knowledge manipulating activities and the type of knowledge associated with innovation will affect the success of the innovation process.
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Individuals' knowledge does not transform easily into organizational knowledge even with the implementation of knowledge repositories. Rather, individuals tend to hoard knowledge for various reasons. The aim of this study is to develop an integrative understanding of the factors supporting or inhibiting individuals' knowledge-sharing intentions. We employ as our theoretical framework the theory of reasoned action (TRA), and augment it with extrinsic motivators, social-psychological forces and organizational climate factors that are believed to influence individuals' knowledge-sharing intentions. Through a field survey of 154 managers from 27 Korean organizations, we confirm our hypothesis that attitudes toward and subjective norms with regard to knowledge sharing as well as organizational climate affect individuals' intentions to share knowledge. Additionally, we find that anticipated reciprocal relationships affect individuals' attitudes toward knowledge sharing while both sense of self-worth and organizational climate affect subjective norms. Contrary to common belief, we find anticipated extrinsic rewards exert a negative effect on individuals' knowledge-sharing attitudes.
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Purpose The purpose of this paper is to provide practitioners of management with a sense of how collaborative team integration processes and new product development (NPD) processes were required in order to be reasonably successful in the current economic recession. Design/methodology/approach The four relatively large Pittsburgh‐based general service and/or manufacturing‐oriented companies, most with global operations and reach capabilities, were selected and reviewed for the principles of the strategic, financial, informational, and operational viewpoints. Findings Even conservative companies found that more radical approaches to NPD, such as product newness and uncertainty in new product innovation/production, may remove, not increase, barriers to incremental and/or radical manufacturability. This is especially true in firms that make proper use of the managerial connectivity provided by proper use of limited resources, which are enhanced by the timeliness of good strategies. Practical implications The roles of uncertainty, supplier influences, team integration processes, as well as technology, may act as change agents, especially under the current economic recession. These factors may result in leveling the playing field for incremental and radical innovators as they integrate processes associated with NPD. Originality/value The executive teams involved recognized the need for more radical product offerings by turning their focus to meeting customer needs instead of making risky investments. Through successful product implementation, the companies studied found stability in a very turbulent financial and service‐oriented marketplace.
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Explores the connection between knowledge management (KM) and process innovation (PI). Although these are popular themes in the literature on management innovation, there is not much discussions of these issues. On the one hand, KM has been treated as a managerial fad that is mainly focused on knowledge generation, dissemination, and utilization. Moreover, the advocates of KM seem to be concerned with building knowledge management systems (KMS). On the other hand, PI is regarded as an efficiency-oriented process redesign and re-engineering (or BPR), which seems to be nothing to do with KM. However, the case study of Samsung SDI shows that in the real world KM is deeply linked with PI. For illustrating the KM strategy of Samsung SDI, uses the term “PI-based KM”. Sheds light on two points: the features of process knowledge can be studied in the sense that knowledge associated with process is dubbed “process knowledge”; and socio-cultural features of KM should be illustrated in terms of knowledge transformation path in the information space.
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The explosion of interest in knowledge and its management reflects the trend towards ‘knowledge work’ and the Information Age, and recognition of knowledge as the principal source of economic rent. The papers in this Special Issue represent an attempt by strategy scholars (and some outside our traditional field) to come to terms with the implications of knowledge for the theory of the firm and its management. They are the product of a convergence of several streams of research which have addressed management implications of knowledge, including the management of technology, the economics of innovation and information, resource-based theory, and organizational learning. At the theoretical level, knowledge-centered approaches of Penrose, Arrow, Hayek and others have been enriched by contributions from evolutionary economists (notably Nelson and Winter) and epistemologists (notably M. Polanyi). At the empirical level, research into innovation and its diffusion originated by Mansfield, Griliches and others has been extended through studies which investigate tacit as well as explicit knowledge, and explore knowledge transfer within as well as across firms.
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This paper investigated the critical role of knowledge sharing (KS) in leveraging manufacturing activities, namely, integrated supply management (ISM) and new product development (NPD), to improve business performance (BP), within the context of Taiwanese electronic manufacturing companies. The research adopted a sequential mixed method research design, which provided both quantitative empirical evidence as well as qualitative insights, about the moderating effect of KS on the relationships between these two core manufacturing activities and BP. Firstly, a questionnaire survey was administered, which resulted in a sample of 170 managerial and technical professionals providing their opinions on KS, NPD and ISM activities and the BP level within their respective companies. Based on the collected data, factor analysis was used to verify the measurement model, followed by correlation analysis to explore factor interrelationships, and finally moderated regression analyses to extract the moderating effects of KS on the relationships of NPD and ISM with BP. Following the quantitative study, six semi-structured interviews were conducted to provide qualitative in-depth insights into the value added from KS practices to the targeted manufacturing activities and the extent of its leveraging power. Results from quantitative statistical analysis indicated that KS, NPD and ISM all have a significant positive impact on BP. Specifically, IT infrastructure and open communication were identified as the two types of KS practices that could facilitate enriched supplier evaluation and selection, empower active employee involvement in the design process, and provide support for product simplification and the modular design process, thereby improving manufacturing performance and strengthening company competitiveness. The interviews authenticated many of the empirical findings, suggesting that in the contemporary manufacturing context, KS has become an integral part of many ISM and NPD activities and when embedded properly can lead to an improvement in BP. The paper also highlights a number of useful implications for manufacturing companies seeking to leverage their BP through innovative and sustained KS practices.
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One of the major challenges an organization faces is to manage its knowledge assets. Increasingly, the use of knowledge is seen as a basis for competitive advantage. This paper explores the key factors that have been cited as significant influences on the ability to transfer knowledge, an important area of knowledge management. Each of these factors is discussed separately and then integrated into a conceptual framework to explain how effective knowledge transfer can be managed in an organization. A set of managerial implications, or a qualitative assessment approach, is also discussed. It is framed as organizational characteristics and managerial practices required to establish an effective knowledge transfer process in an organization. Conclusions are drawn about the complexity of managing knowledge transfer and the need to take a balanced approach to the process.
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Purpose It has been argued that innovation speed has been inappropriately absent in models of market orientation. The present study seeks to provide new insights into whether and how market orientation's three main components: intelligence generation, intelligence dissemination, and responsiveness affect innovation speed and new product performance, and about the mediating role of innovation speed. Design/methodology/approach Data were collected from a sample of 247 firms in a variety of manufacturing industries. A mail survey was developed to collect the data. Findings The results indicate that intelligence generation has an indirect positive effect on innovation speed via intelligence dissemination and responsiveness. Intelligence dissemination influences innovation speed positively, both directly and indirectly through responsiveness. Findings report a curvilinear ( J ‐shaped) relationship between responsiveness and innovation speed. With regard to the effect of the market orientation's components on new product performance, the findings indicate a positive relationship between responsiveness and new product performance. The parameter estimates for the direct paths linking intelligence generation and intelligence dissemination with new product performance were found to be not significant. Instead, the findings show that intelligence generation and intelligence dissemination influence new product performance indirectly through responsiveness. Finally, a positive relationship was found between innovation speed and new product performance. Originality/value The research makes three important contributions to the marketing strategy and new product development literatures. First, by splitting market orientation into the components of intelligence generation, intelligence dissemination and responsiveness, the study provides a closer examination into the effect of market orientation on innovation speed and new product performance. Second, the results indicate that the effects of intelligence generation and intelligence dissemination on innovation speed and new product performance are mediated by responsiveness to market intelligence. Third, findings support the argument that innovation speed partially mediates the effect of market orientation's three main components on new product performance.
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The research shows that when units pursue knowledge transfer between their different actors, contextual factors such as trust, motivation to transfer knowledge, management support and learning orientation are crucial for fostering knowledge transfer and innovation. This contribution is important since the need for developing an organizational context where knowledge transfer and innovation flourish is constantly put forth in the business press, while the empirical and research based evidence for its importance has been scarce.
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Knowledge is too problematic a concept to make the task of building a dynamic knowledge-based theory of the firm easy. We must also distinguish the theory from the resource-based and evolutionary views. The paper begins with a multitype epistemology which admits both the pre- and subconscious modes of human knowing and, reframing the concept of the cognizing individual, the collective knowledge of social groups. While both Nelson and Winter, and Nonaka and Takeuchi, successfully sketch theories of the dynamic interactions of these types of organizational knowledge, neither indicates how they are to be contained. Callon and Latour suggest knowledge itself is dynamic and contained within actor networks, so moving us from knowledge as a resource toward knowledge as a process. To simplify this approach, we revisit sociotechnical systems theory, adopt three heuristics from the social constructionist literature, and make a distinction between the systemic and component attributes of the actor network. The result is a very different mode of theorizing, less an objective statement about the nature of firms ‘out there’ than a tool to help managers discover their place in the firm as a dynamic knowledge-based activity system.
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In this study, we developed and tested a theory of how human resource practices affect the organizational social climate conditions that facilitate knowledge exchange and combination and resultant firm performance. A field study of 136 technology companies showed that commitment-based human resource practices were positively related to the organizational social climates of trust, cooperation, and shared codes and language. In turn, these measures of a firm's social climate were related to the firm's capability to exchange and combine knowledge, a relationship that predicted firm revenue from new products and services and firm sales growth.
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The statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined. A drawback of the commonly applied chi square test, in addition to the known problems related to sample size and power, is that it may indicate an increasing correspondence between the hypothesized model and the observed data as both the measurement properties and the relationship between constructs decline. Further, and contrary to common assertion, the risk of making a Type II error can be substantial even when the sample size is large. Moreover, the present testing methods are unable to assess a model's explanatory power. To overcome these problems, the authors develop and apply a testing system based on measures of shared variance within the structural model, measurement model, and overall model.
Chapter
The dynamic capabilities framework analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change. The competitive advantage of firms is seen as resting on distinctive processes (ways of coordinating and combining), shaped by the firm's (specific) asset positions (such as the firm's portfolio of difficult-to-trade knowledge assets and complementary assets), and the evolution path(s) it has adopted or inherited. The importance of path dependencies is amplified where conditions of increasing returns exist. Whether and how a firm's competitive advantage is eroded depends on the stability of market demand, and the ease of replicability (expanding internally) and imitatability (replication by competitors). If correct, the framework suggests that private wealth creation in regimes of rapid technological change depends in large measure on honing internal technological, organizational, and managerial processes inside the firm. In short, identifying new opportunities and organizing effectively and efficiently to embrace them are generally more fundamental to private wealth creation than is strategizing, if by strategizing one means engaging in business conduct that keeps competitors off balance, raises rival's costs, and excludes new entrants. © 2003 by World Scientific Publishing Co. Pte. Ltd. All rights reserved.
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I examine the impact of the geographic distribution of R & D activity on the quality of innovation. Through an analysis of patent data from 100 firms in the global semiconductor manufacturing industry, I find that the impact of geographic distribution of R & D on innovation quality takes an inverted-U shape and that firms are heterogeneous in the benefits derived from this geographic distribution. Results indicate that two characteristics-technological diversity of resources and intraorganizational linkages between R&D units-significantly influence firms' ability to derive benefits from increased geographic scope.
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This study examined how suggestion-based employee knowledge generated through a gainsharing productivity improvement program affected organizational performance. We propose that in addition to an organizational learning curve based on production experience, there is also a learning curve for cost reduction ideas implemented under gainsharing. Using fur years of monthly data from one organization, we found that, after taking into account knowledge depreciation, the cumulative number of implemented employee suggestions significantly contributed to lower production costs. Implications for gainsharing practice and knowledge management theory are discussed.
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There is a growing recognition that innovation speed is important to a firm's creating and sustaining competitive advantage amidst rapidly changing business environments. However, there has been little theoretical advancement or model building regarding when innovation speed is appropriate, what factors speed up innovations, and how differences in speed affect project outcomes. In this article, we organize and integrate the innovation speed literature, develop a conceptual framework of innovation speed, and offer researchable propositions relating to the need for and antecedents and outcomes of innovation speed. Specifically, we argue that innovation speed (a) is most appropriate in environments characterized by competitive intensity, technological and market dynamism, and low regulatory restrictiveness; (b) can be positively or negatively affected by strategic-orientation factors and organizational-capability factors; and (c) has an influence on development costs, product quality, and ultimately project success.
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This study investigates two major issues related to innovation quality in automobile companies. First, this study assesses a number of different indicators of innovation quality in the automobile industry. Second, this study examines the relationship between innovation quality and firm performance. Five indicators are developed (namely, patent count, relative citation ratio, citation‐weighted patents, science linkage, scope of innovations) for measuring innovation quality using patent counts and patent citations from the US Patent and Trademark Office database. Time‐series cross‐section patent data from 17 global automobile firms between 1983 and 2002 were used for random effect model. The empirical results show obvious differences among 17 automobile firms in five indicators of innovation quality, and three indicators measuring firm innovation quality (that is patent count, citation‐weighted patents and scope of innovations) positively and significantly affect firm profits.
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Reviews the books, Using LISREL for structural equation modelling: A researcher’s guide and Principles and practice of structural equation modelling by E. Kevin Kelloway (see record 1998-08130-000) and Principles and practice of structural equation modelling by Rex B. Kline (see record 1998-02720-000). Structural equation modeling (SEM) is one of the most rapidly growing analytic techniques in use today. Proponents of the approach have virtually declared die advent of a statistical revolution, while skeptics worry about the widespread misuse of complex and often poorly understood analytic methods. The two new books under review are therefore timely. Both are valuable, but differ in important ways. Kevin Kelloway's book is directed at the researcher with little knowledge of structural equation modeling and is intricately linked to one of the more popular structural equation modeling programs, LISREL. For researchers keen to begin analyzing data quickly, this book is an invaluable resource that will speed one's introduction to SEM. On the other hand, the volume written by Rex Kline represents one of the most comprehensive of available introductions to the application, execution, and interpretation of this technique. The book is written for both students and researchers who do not have extensive quantitative background. It is especially attentive to quantitative issues common to most structural equation applications. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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A structural model incorporating agile manufacturing as the focal construct is theorized and tested. The model includes the primary components of JIT (JIT-purchasing and JIT-production) as antecedents and operational performance and firm performance as consequences to agile manufacturing. Using data collected from production and operations managers working for large U.S. manufacturers, the model is assessed following a structural equation modeling methodology. The results indicate that JIT-purchasing has a direct positive relationship with agile manufacturing while the positive relationship between JIT-production and agile manufacturing is mediated by JIT-purchasing. The results also indicate that agile manufacturing has a direct positive relationship with the operational performance of the firm, that the operational performance of the firm has a direct positive relationship with the marketing performance of the firm, and that the positive relationship between the operational performance of the firm and the financial performance of the firm is mediated by the marketing performance of the firm.
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Although the issues of quality and innovation have been dealt with extensively from different perspectives, studies on the relationship between these two concepts are few. This paper presents a brief review of the research done in linking quality and innovation and explores some possible ways of doing so. In particular, it suggests that a common denominator for quality and innovation is customer value and a common platform for them is organisational learning. It also suggests that it is possible to take a quality approach towards the innovation process and an innovation approach towards the quality process. This paper serves as a 'prologue' or 'foreword' to the journal, inviting more discussion on the issue of the relationship between quality and innovation.
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The dynamic capabilities framework analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change. The competitive advantage of firms is seen as resting on distinctive processes (ways of coordinating and combining), shaped by the firm's (specific) asset positions (such as the firm's portfolio of difftcult-to- trade knowledge assets and complementary assets), and the evolution path(s) it has aflopted or inherited. The importance of path dependencies is amplified where conditions of increasing retums exist. Whether and how a firm's competitive advantage is eroded depends on the stability of market demand, and the ease of replicability (expanding intemally) and imitatability (replication by competitors). If correct, the framework suggests that private wealth creation in regimes of rapid technological change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm. In short, identifying new opportunities and organizing effectively and efficiently to embrace them are generally more fundamental to private wealth creation than is strategizing, if by strategizing one means engaging in business conduct that keeps competitors off balance, raises rival's costs, and excludes new entrants. © 1997 by John Wiley & Sons, Ltd.
Article
Purpose – The study sets out to examine the influence of individual factors (enjoyment in helping others and knowledge self-efficacy), organizational factors (top management support and organizational rewards) and technology factors (information and communication technology use) on knowledge sharing processes and whether more leads to superior firm innovation capability. Design/methodology/approach – Based on a survey of 172 employees from 50 large organizations in Taiwan, this study applies the structural equation modeling (SEM) to investigate the research model. Findings – The results show that two individual factors (enjoyment in helping others and knowledge self-efficacy) and one of the organizational factors (top management support) significantly influence knowledge-sharing processes. The results also indicate that employee willingness to both donate and collect knowledge enable the firm to improve innovation capability. Research limitations/implications – Future research can examine how personal traits (such as age, level of education, and working experiences) and organizational characteristics (such as firm size and industry type) may moderate the relationships between knowledge enablers and processes. Practical implications – From a practical perspective, the relationships among knowledge-sharing enablers, processes, and firm innovation capability may provide a clue regarding how firms can promote knowledge-sharing culture to sustain their innovation performance. Originality/value – The findings of this study provide a theoretical basis, and simultaneously can be used to analyze relationships among knowledge-sharing factors, including enablers, processes, and firm innovation capability. From a managerial perspective, this study identified several factors essential to successful knowledge sharing, and discussed the implications of these factors for developing organizational strategies that encourage and foster knowledge sharing.
Article
The business value of information technology is an enduring research question. This research provides new insights to better understand the mechanisms supporting this relation by analyzing the impact of knowledge management tools (KMTs) on the performances of business units involved in inter-firm collaborative innovation projects. We extend current literature by developing and empirically testing a model where: (1) the use of KMTs is affected by critical organizational variables, (2) KMTs can impact the innovation and financial performances of business units. We find that mutual trust and culture for change do not affect the extent of the use of KMTs, while collaborative experience and naturalness in using ICTs as substitutive of face-to-face contacts have a significant impact. Moreover, we show that a more intense use of KMTs has a direct positive effect on new product performance and speed to market, as well as on financial performance. Yet, only new product performance acts as an indirect conduit linking KMT use and financial performances. This article provides a discussion and perspectives of further research concerning the impact of KMTs on innovation practices in inter-firm collaborative environments.
Article
The statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined. A drawback of the commonly applied chi square test, in addition to the known problems related to sample size and power, is that it may indicate an increasing correspondence between the hypothesized model and the observed data as both the measurement properties and the relationship between constructs decline. Further, and contrary to common assertion, the risk of making a Type II error can be substantial even when the sample size is large. Moreover, the present testing methods are unable to assess a model's explanatory power. To overcome these problems, the authors develop and apply a testing system based on measures of shared variance within the structural model, measurement model, and overall model.
Article
Imagine a contemporary Rip Van Winkle awakening from a 20-year nap. Suppose this modern Van Winkle was an avid follower of trends in technology, business, and the international political economy. As he braced himself to catch up on the world by reading current issues of the Wall Street Journal, New York Times, and Business Week, Rip would expect to see countless articles attesting to the dawning of a Japanese century in technology and business. Japanese companies should dominate the biotechnology industry. The U.S. Congress Office of Technology Assessment had said as much in a well-documented 1984 report.1 So did numerous articles in the New York Times,2 Business Week,3 Wall Street Journal,4 and other leading publications. So too, Japanese firms should dominate the production of personal computers (PCs). The Japanese not only had outstanding production technology but were superb at the kind of incremental innovation that 1980s pundits thought would be critical to win the markets for this technology as it matured. Further, Japanese technology firms were, everyone had said, adroitly backed by various policies of the Japanese government. The Japanese financial system freed firms from dysfunctional short-term pressures of the sort U.S. firms endured from Wall Street, allowing Japanese firms to plan for the long term. Japanese citizens were universally trained to high levels of math and science literacy. Japan trained far more engineers per capita than the United States. And yet, when Rip awakens, Japanese firms are not strong in biotechnology. Nor do they lead in PCs, semiconductors, or cellular telephones. Rip would doubtless wonder, “What went wrong?” And, “How enduring are these setbacks to Japan’s steady progress over most of the last century and a half?” This volume edited by D. Hugh Whittaker and Robert E. Cole gives some insights into these two questions, though much more to the former than the latter. The volume includes a provocative introduction and conclusion by the editors and 15 other chapters by a range of scholars and Japanese policymakers, many of them associated with Kyoto’s Doshisha University. The chapters address Japanese competitiveness in a wide range of technologies, including electronics, pharmaceuticals, semiconductors, and computer software. The emphasis is on high technology industries where in recent years Japan has not done well. In their introductory and closing chapters, Whittaker and Cole suggest that the successful Japanese innovation model of the late twentieth century was based on “low cost high quality precision hardware achieved through continuous process improvement in a framework of dense communication of design information across organization units” (p. 13). One problem for Japanese competitiveness in the early twenty-first century is that East Asian and Western firms began to close the gap with the Japanese in their ability to deliver production efficiency and product quality. Meanwhile, U.S. and European firms began to optimize supply chains and to aggressively seek international alliances, trumping the advantages Japanese firms had gained from collaborative learning in keiretsu groups. This allowed both drastic reductions in costs and accelerated innovation. There was a loss of competitive advantage, then, both within Japanese firms and in the relationships between Japanese firms and their keiretsu partners. Japanese firms continue to be strong in building quality into their products, but Takashi Yunogami in a chapter on the semiconductor industry posits what he calls the “excessive quality thesis.” He argues that in designing and producing semiconductors, Japanese firms developed an almost fetishlike attachment to the importance of quality and reliability. These product characteristics were the keys to competitive advantage during the age of mainframes, but in an era of low-cost PCs the Japanese firms are providing more quality than users are willing to pay for. Moreover, the pursuit of perfection causes Japanese firms to be slow to market new products. The result is that they have lost market share to competitors in East Asia and elsewhere. Chapters by Cole, Timothy Sturgeon, Henry Chesbrough, Jocelyn Probert, and others touch on problems caused by the closed nature of the Japanese innovation system. In the 1980s, the high levels of vertical integration and tight-knit keiretsu ties characteristic of Japanese firms in some industries allowed them to excel at new product...
Article
Purpose – The purpose of this paper is to discuss the intertwining of productivity, quality and innovation in the service domain and, based on that discussion, propose and examine the implications of a service productivity framework that incorporates not only the company's perspective (as is done traditionally) but also the customer's perspective and a typology for classifying service innovations on the basis of their potential impact on productivity from the company's and the customer's perspectives. Design/methodology/approach – The service productivity framework and service innovation typology are developed by synthesizing – and extending – concepts and insights from the relevant literature pertaining to productivity, quality and innovation. Findings – Analysis and discussion of the proposed frameworks lead to the overarching conclusion that strategies to improve service productivity, enhance service quality or implement service innovations, are likely to be suboptimal if pursued in isolation. As such, it is important for companies to consider the inter‐linkages among service productivity, quality and innovation when formulating and implementing strategies pertaining to any of them. Originality/value – The integration of conventional productivity concepts with key insights from the rich literature on service quality is novel. The resulting expanded service productivity framework and service innovation typology have important managerial implications and also offer several potentially fruitful avenues for further research.
Article
Purpose The purpose of this paper is to show why the establishment of “learning organisations” must be a central element of knowledge management – especially in firms operating on markets where product innovation is an important parameter of competition. Design/methodology/approach The argument straddles and combines insights related to management and organisation theory with an evolutionary economic analysis of the relationship between innovation, learning and knowledge. It is supported by an empirical analysis of survey data on Danish private sector firms. The survey was addressed to all firms in the private urban sector with 25 or more employees, supplemented with a stratified proportional sample of firms with 20‐25 employees. Findings The analysis shows that firms that introduce several organisational practices, assumed to characterise the learning organisation, are more innovative than the average firm. Research limitations/implications The empirical findings are limited to the private sector and do not cover public sector organisations. Practical implications The learning organisation characteristics have a positive impact on dynamic performance and there are obviously lessons to be learned from the successful firms operating in turbulent environments that introduce specific organisational characteristics such as job rotation, inter‐divisional teams, delegation of responsibility and reducing the number of levels in the organisational hierarchy. Originality/value The paper puts “knowledge management” into the wider concept of “learning economy” and shows how a key element of knowledge management is to enhance the learning capacity of the firm.
Article
Faced with environmental volatility and increased competition, firms are turning to supply chain management and associated time-based initiatives to develop sustainable competitive advantages. This research examines just-in-time (JIT) as one such logistics strategy. While prior research has focused on internal and upstream JIT (i.e., production and purchasing), the present research examines the extent to which exchange with downstream customers is just-in-time oriented. The results of the research show that JIT with customers is associated with organizational designs that are more decentralized, integrated, and formalized and with better performance in terms of less finished goods inventory and higher overall financial performance. The analysis controls for firm size, production technology, and tenure of the senior logistics executive and shows that the effects of JIT with customers on organizational structure and performance are, with a limited number of exceptions, relatively robust.
Article
From the Publisher:Knowledge management is more than a buzzword - it's a way of thinking and acting. Stemming from a rich organizational history, the term knowledge organization has evolved to describe organizations that recognize the competitive advantage of intellectual capital, particularly that represented by their employees. Based on their landmark study of more than 200 of America's largest companies, Richard C. Huseman and Jon P. Goodman found that 78 percent of the corporations surveyed say they are moving toward becoming knowledge organizations. Leading With Knowledge provides examples of best practices and blueprints for developing a leading 21st century organization.
Article
We examined how aspects of intellectual capital influenced various innovative capabilities in organizations. In a longitudinal, multiple-informant study of 93 organizations, we found that human, organizational, and social capital and their interrelationships selectively influenced incremental and radical innovative capabilities. As anticipated, organizational capital positively influenced incremental innovative capability, while human capital interacted with social capital to positively influence radical innovative capability. Counter to our expectations, however, human capital by itself was negatively associated with radical innovative capability. Interestingly, social capital played a significant role in both types of innovation, as it positively influenced incremental and radical innovative capabilities.
Article
Firms are organizations that represent social knowledge of coordination and learning. But why should their boundaries demarcate quantitative shifts in the knowledge and capability of their members? Should not knowledge reside also in a network of interacting firms? This line of questioning presents the challenge to state an alternative view to the “theory of the firm,” a theory that has moved from Coase's early treatment of what firms do to a concern with ownership, incentives, and self-interest. We return to Coase's original insight in understanding the cost and benefits of a firm but based on a view that individuals are characterized by an “unsocial sociality.” Does the perception of opportunism generate the need to integrate market transactions into the firm, or do boundaries of the firm lead to the attribution of opportunism? This basic dichotomy between self-interest and the longing to belong is the behavioral underpinning to the superiority of firms over markets in resolving a fundamental dilemma: productivity grows with the division of labor but specialization increases the costs of communication and coordination. The knowledge of the firm has an economic value over market transactions when identity leads to social knowledge that supports coordination and communication. Through identification, procedural rules are learned, and coordination and communication are facilitated across individuals and groups of diverse specialized competence. A firm is distinct from a market because coordination, communication, and learning are situated not only physically in locality, but also mentally in an identity. Since identity implies a moral order as well as rules of exclusion, there are limitations and costs to relying upon a firm for exchange as opposed to the market. These costs are not necessarily those traditionally assigned to the category of decreasing returns to hierarchy. For example, an identity implies that some practices, and businesses, may be notionally inconsistent with each other. Norms of procedural justice that are identified with a firm imply that not all technically feasible complements are permissible within the logic of a shared identity. There is consequently a cost to an identity that offsets the benefits. Because the assemblage of elements that compose an organization are subject to requirements of consistency, identities rule out potentially interesting avenues of innovation and creativity. We illustrate these ideas by returning to the original prisoners’ dilemma game and by an analysis of the coherence of a firm as a search for complements that are consistent with norms of procedural justice. We argue that the underlying dynamic of a prisoners' dilemma game reveals the problems of coordination, communication, and conflicts in norms of justice when players are deprived of social knowledge and shared identity. Similarly, the determination of a firm's coherence arises out of the demand for a moral and notional consistency in the “categorization” of its activities, as opposed to a technological necessity. These ideas are illustrated through an empirical examination of logical complements in high performance work systems.
Article
There is a growing recognition that innovation speed is important to a firm's creating and sustaining competitive advantage amidst rapidly changing business environrients. However, there has been little theoretical advancement or model building regarding when innovation speed is appropriate, what factors speed up innovations, and how differences in speed affect project outcomes. In this article, we organize and integrate the innovation speed literature, develop a conceptual framework of innovation speed, and offer researchable propositions relating to the need for and antecedents and outcomes of innovation speed. Specifically, we argue that innovation speed (a) is most appropriate in environments characterized by competitive intensity, technological and market dynamism, and low regulatory restrictiveness; (b) can be positively or negatively affected by strategic-orientation factors and organizational-capability factors; and (c) has an influence on development costs, product quality, and ultimately project success.
Article
The purpose of this paper is to examine the relationship between total quality management (TQM) practices and product innovation performance as perceived by managers in electrical and electronics (E&E) organizations in Malaysia. This study is based on empirical data collected from a survey of 125 managers of E&E firms. Structural equation modeling analysis is conducted to test the research questions presented in this paper. Results reveal that leadership,