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... Knowledge is considered a crucial intangible strategic resource for organizations to achieve competitive position in today's dynamic environment (Davenport and Prusak, 1998;Chen et al., 2009;Wang and Wang, 2012;Reus et al., 2009). In this intense competitive environment, the competitive positioning of organizational primarily relies on how nicely knowledge sharing takes place among people, groups and entities (Argote et al., 2003). ...
... Law and Ngai (2008) asserted that knowledge sharing is crucial among managerial employees and subordinates to sharing valuable information as source of problem solving, competitive positioning and sustainable performance. In addition, knowledge sharing practices are used by organizational stakeholders to integrate dispersed knowledge through formal (i.e. official documents, procedures, reports etc.) and informal ways (social networking, experiences, brainstorming etc.) that enable to increase the organizational productivity in terms of quality of products and services and operational performance (Wang and Wang, 2012;Reus et al., 2009;Gao et al., 2009). Thus, organizational actors integrate and disseminate the knowledge amid stakeholders to improve the operational performance, customers' intimacy and product leadership that constitute the primary sources for organizational performance and value creation (Davenport and Prusak, 1998;Wang and Wang, 2012;Lawson et al., 2009;Matthew and Sternberg, 2009). ...
... In addition, knowledge sharing practices are used by organizational stakeholders to integrate dispersed knowledge through formal (i.e. official documents, procedures, reports etc.) and informal ways (social networking, experiences, brainstorming etc.) that enable to increase the organizational productivity in terms of quality of products and services and operational performance (Wang and Wang, 2012;Reus et al., 2009;Gao et al., 2009). Thus, organizational actors integrate and disseminate the knowledge amid stakeholders to improve the operational performance, customers' intimacy and product leadership that constitute the primary sources for organizational performance and value creation (Davenport and Prusak, 1998;Wang and Wang, 2012;Lawson et al., 2009;Matthew and Sternberg, 2009). ...
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Transformational leaders are instrumental to influence the knowledge sharing amid employees. This study is designed to explore and bridge the research gap based on mediating role of knowledge sharing and moderating role of organizational cynicism in association of transformational leadership and organizational performance. Three hypotheses were established to analyze the conceptual framework of the study. A self-administered questionnaire was developed to collect cross-sectional data through convenient sampling from 415 employees working in the major banks of Punjab, Pakistan. Results showed that the relationship between transformational leadership on organizational performance is weaker, when the organizational cynicism is high. Thus, this study is among rare on cross-sectional research design that investigates the mediating-moderating mechanism of knowledge sharing and organizational cynicism in the banking sector of Pakistan. This study is not only contributing in existing literature but will also be helpful for policy makers to take steps for controlling cynicism at workplace and to encourage employees for participating in knowledge sharing and performance of organization.
... As part of knowledge management, knowledge sharing is a fundamental activity that enables innovation [29]. The interactive process of exchanging tacit and explicit knowledge among individuals or groups is characterised as knowledge sharing [30]. ...
... Organisational factors such as compensation systems that assist companies in accessing the tacit knowledge of company employees and transforming it into explicit knowledge can encourage knowledge sharing. While it has been discovered that sharing explicit knowledge has a greater influence on innovation pace and financial success, sharing tacit knowledge has a greater impact on innovation quality and operational performance [29]. According to some studies, knowledge-sharing activities can provide the opportunity for organisations to produce new ideas and foster innovative behaviour [34,35]. ...
... This finding was also reported by Vandavasi, et al. [34], who suggested that knowledge sharing supports the occurrence of shared leadership, leading to an increase in innovative behaviour among team members. Additionally, the result also confirms the results from Wang and Wang [29] who found that both explicit and tacit knowledge-sharing practices not only have a positive relationship with performance directly but also influence innovation which in turn contributes to firm performance. ...
Article
One of the main success drivers of the Fourth Industrial Revolution is the integration of information technology and industry, which encourages innovation through collaboration between industry and academia. As a result, fostering innovative behaviour among undergraduates is essential for success in higher education throughout this revolution. The purpose of this study is to examine the direct effects of capability (leadership, technological literacy, interaction, knowledge sharing, and collaboration) on innovative behaviour and the indirect effect of knowledge integration's mediating role. Data from 3,230 undergraduates was collected and analysed. The provided hypotheses were validated using structural equation modelling, which demonstrated that capability significantly influenced the success of adopting innovative behaviour. Furthermore, we observed that knowledge sharing was the most powerful predictor. We also discovered that the intervening knowledge integration had an indirect effect, indicating the presence of a relationship between capability and innovative behaviour through this variable. When the direct and indirect effects were evaluated, the direct effect was substantially stronger than the indirect effect. The study's practical implications should focus strongly on promoting innovative behaviour and knowledge integration in the process of establishing appropriate educational programmes for universities. Furthermore, universities should develop strategies to encourage undergraduate students to share their knowledge and abilities with others since this improves performance and increases awareness of new prospects for innovation. In future research, we should include more educational institutions in our study, such as high schools, technical schools, and graduate students. Doi: 10.28991/ESJ-2022-SIED-07 Full Text: PDF
... RBV proposes that organizations have package of knowledge resources and competencies, which are valuable, exceptional and non-substitutable, used for attaining maintainable competitive advantage and superior performance values (Barney, 1991;Karkoulian et al., 2013). The imbedded concept of 'innovativeness' in theory of RBV has paved the way to develop the knowledge-based theory of the organization (Grant, 1996;Wang et al., 2012). The plethora of research on theoretical conjecture of knowledge based view (KBV) suggests that handling knowledge resources are more likely to contribute for abstracting the sustainable performance relatively to physical resources (Lee and Sukoco, 2007). ...
... The plethora of research on theoretical conjecture of knowledge based view (KBV) suggests that handling knowledge resources are more likely to contribute for abstracting the sustainable performance relatively to physical resources (Lee and Sukoco, 2007). Keeping in view, this study hypothesizes that KS practices between personals, units, groups and entities are necessary for knowledge capture, store, sharing and protection to enables firms for leverage the resource constructing and capacity building in order to better performance outcomes (Barney, 1991;Decarolis and Deeds1999;Wang and Wang, 2012).Knowing the significance of KBV towards competitive advantage changed the mind sets of academicians and practitioners in terms of knowledge sharing, retention and protection for levering the innovativeness (Barney, 1991). Both theory of KBV and RBV emphasized the managing knowledge resources which are supposed to be critical key resources for better performance and sustainability (Karkoulian et al., 2013;Decarolis and Deeds1999;Barney, 1991). ...
... During the last couple of decades, A large amount of experimental work validate role of KS Practices and innovativeness achieving essential performance standards in different countries Such as; W. Rehman et al., 2015;Gao et al., 2009;Carr & Kaynak, 2007;Wang and Wang, 2012;Du et al. 2007;Wang et al. 2014;Harlow, 2008;Zhou et al., 2013;Andreeva & Kianto, 2005;Cassiman & Veugeler, 2006;Lichtenthaler, 2007;Darroch, 2005;Cohen & Levinthal, 1990;Yli-Renko et al.,2001;Gao et al., 2009;Cavusgil, 2003;Lynch et al. 2010 etc. These all are prominent writers and researchers from different countries, by whom opinions are presented on KS practices, innovativeness and organizational performance. ...
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The Resource-Based View (RBV) states the intangible resources as knowledge resources that provide better and more strategic outcomes than tangible resources of the organization. In this discourse, this study inclines to investigate the role of explicit and tacit knowledge sharing practicing (KSP) on the performance of banks with a mediating role of innovation. The existing instrument is utilized to gather the information from 268 managers from the sample size of 42 banks. Confirmatory factor analyses (CFA) utilized to assess the accuracy of the model. The results of the study shed light that innovation altogether intervenes in the relationship between both explicit and tacit knowledge-driven performance. Further, findings of the study postulate that explicit KSP fundamentally gives momentum to the performance of banks comparatively tacit KPS thus emphasizes that managers need to increase the flow of tacit KSP through social networking, etc.
... Therefore, it is directly associated with innovation (Tsai, 2001;Saenz et al., 2009;Le and Lei, 2019). Wang and Wang (2012) have found that knowledge sharing practices, in addition to positively influencing the speed and quality of innovation, influence the company's operational and financial performance. For Le and Lei (2019), knowledge sharing favors product and process innovation in organizations because employees share their experiences and skills with their peers, thereby promoting and discussing new ideas and improving the organization's capacity for innovation. ...
... On the one hand, it is assumed that the use of MCS is directly associated with knowledge sharing (Chenhall et al., 2011;Ali et al., 2018) and that knowledge sharing influences innovation (Wang and Wang, 2012;Le and Lei, 2019), on the other hand, it is postulated that knowledge sharing can mediate the relationship between the use of different types of management controls and product innovation. Organizational knowledge sharing refers to the availability and expansion of knowledge generated by individuals, as well as the connection to the organization's knowledge system (Nonaka and Takeuchi, 1995), which are useful elements to produce innovation (Dalkir, 2005). ...
... Beuren et al. (2021) consider that companies should be aware of the use of different types of MCS to enable knowledge acquisition and sharing, in addition to stimulating dialog between managers. However, organizations can only manage knowledge effectively if employees are willing to share their knowledge (Wang and Wang, 2012). Thus, it is suggested that knowledge sharing will occur as the MCS act as internal integration mechanisms, involving knowledge dissemination and synthesis (Verona, 1999;Kale and Singh, 2007) and reflecting on product innovation. ...
Article
Purpose The purpose of this paper is to analyze the influence of the use of different types of management controls (cost information, budget information, nonfinancial indicators and informal controls) on product innovation mediated by knowledge sharing and moderated by technological turbulence. Design/methodology/approach Partial least squares structural equation modeling and fuzzy-set qualitative comparative analysis have been used in a sample of 142 Brazilian startups that are in the traction stage. Findings Informal controls and nonfinancial indicators are used for product innovation, while budget information and cost information have not been shown to be directly associated with product innovation. However, as technological turbulence increases, budget information becomes particularly relevant to the innovation process. Informal controls are directly related to knowledge sharing in the startups studied. Practical implications The results can be useful to managers of startups in the traction stage, as the research highlights different management controls and possible combinations that can be used to drive product innovation, in addition to highlighting the role of knowledge sharing in promoting innovation, especially in the context of technological turbulence. Originality/value The literature on management control systems (MCS) has challenged the traditional belief that their use is restricted to the entrepreneurial stance of startup companies. The study develops an understanding of how and under what conditions the presence of MCS supports innovation in startup companies, in particular, what types of management controls used by these companies impact product innovation.
... Knowledge is widely regarded as an increasingly important source of organizational competitive advantage in the knowledge economy era (Taura and Radicic, 2019;Haq and Davies, 2020). A number of scholars have proposed that knowledge sharing has positive influences on individuals' job performance (Kim and Yun, 2015), team creativity and firm innovation (Wang and Wang, 2012;Podrug et al., 2017). However, it has also been found that is difficult to achieve genuine knowledge sharing, even when organizations have substantially invested in knowledge management practices (Cabrera and Cabrera, 2002;Wang and Wang, 2012;Connelly and Zweig, 2015). ...
... A number of scholars have proposed that knowledge sharing has positive influences on individuals' job performance (Kim and Yun, 2015), team creativity and firm innovation (Wang and Wang, 2012;Podrug et al., 2017). However, it has also been found that is difficult to achieve genuine knowledge sharing, even when organizations have substantially invested in knowledge management practices (Cabrera and Cabrera, 2002;Wang and Wang, 2012;Connelly and Zweig, 2015). Employees frequently retain and hide knowledge intentionally when others seek knowledge in organizations. ...
Article
Purpose-In this paper, the moderating roles of leader reward omission and person-supervisor fit in the relationship between job autonomy and knowledge hiding are investigated. Design/methodology/approach-Using a sample of 248 employees in a two-wave survey, we performed a hierarchical regression analysis to test the hypotheses. Findings-The results revealed that employees with high job autonomy were less likely to engage in knowledge hiding. Moreover, when employees experienced leader reward omission, the negative relationship between job autonomy and knowledge hiding was weakened, and this interesting effect varied by person-supervisor fit. Research limitations/implications-This study does not explore the mediating mechanism by which job autonomy affects employee knowledge hiding. Moreover, as this research was conducted in a Chinese context, the generalizability of our findings is unclear. Practical implications-This research has fulfilled its practical aims by providing advice on knowledge-relevant job characteristic factors that can be used to stage interventions regarding the provision of autonomy in jobs, and by carefully considering how to create interdependence between jobs without pushing people to engage in knowledge-hiding behaviors. Furthermore, it is important for leaders to help employees identify work goals and directions and not engage in reward omission. Originality/value-This study contributes to theoretical advancements in the field of knowledge hiding by revealing boundary conditions that mitigate or enhance the impact of job autonomy on knowledge hiding.
... Organizations that strive to promote employees' innovative behaviours must develop effective personnel empowerment strategies that foster continuous learning and development of their human resources [8,[22][23][24][25]. According to Wang and Wang [26], knowledge-sharing contributes to innovation both tacitly and Sustainability 2022, 14, 4012 3 of 13 explicitly, and, subsequently, to performance. Sung and Choi [27] and Yang et al. [28] argue that learning at all levels fosters IWBs. ...
... Recent studies on learning from disparate perspectives and across management fields [39] have drawn attention to new understandings of the nature of learning in relation to other concepts across organizational contexts [22,26,40,41]. Individual learning not only encompasses the totality of an individual's knowledge, competences, and capabilities, but it reflects the way people construct meaning in their personal and shared organizational lives, and how they change their behaviour accordingly [42]. ...
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Ghanaian higher education is continuously transforming, and teachers are constantly encouraged to innovate and change. We test a mediated-moderation model that assesses interplays among individual learning (IL), team learning (TL), gender, and innovative work behaviours (IWB) in a sample of 487 lecturers from six technical universities in Ghana. Results suggest that team learning mediates the influence of individual learning on IWB, and gender moderates the remaining direct association between individual learning and IWB such that individual learning appears conducive to IWB among men but not women. This study encourages focusing on team learning to drive knowledge-sharing within and across faculties to generate sustainable innovative outcomes, and it points to ways in which higher education managers and human resources practitioners can invest in human resources to enhance IWB and, subsequently, performance in higher education.
... The success rate mainly depends on the effectiveness of KS activities in an organisation as KS plays a decisive role in knowledge management (Pee & Min 2017;Le et al. 2018;Chiu et al. 2018). Consistently, scholars and practitioners have increasingly emphasised the firm's ability to identify, capture, create, share or accumulate knowledge, also leveraging on the knowledge as it stimulates the creativity of its participants and enables the development of ideas (Nonaka & Takeuchi 1995, Wang & Wang 2012, Ali et al. 2019. Without knowledge, the organisation cannot function well, and for that reason, it is pertinent for firms to know how to utilise these resources effectively and efficiently. ...
... KS is measured using a well-established 13 items instrument developed by Wang and Wang (2012) that observed the practice from the organisational level perspective. This instrument has been used many researchers from different areas (e.g., Alavi & Leidner 2001;Reychav & Weisberg 2010). ...
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This study signifies knowledge as strategic resources in attaining organisational mission and vision. With the increasing trend of employee turnover, the need to retain knowledge is a challenge, and thus, fostering organisational knowledge sharing is an option to uphold the knowledge. The advancement of the technology, together with management control systems have crucial roles in effectively sharing knowledge. This study aims to examine the relationship between Enterprise Resource Planning (ERP), management control (MC) and their complementarity effect towards facilitating organisational knowledge sharing (KS) practice. Questionnaires were administered to top management of randomly selected manufacturer listed in the Federation of Malaysian Manufacturers Directory. 114 usable responses were analysed using partial least square structural equation modelling (PLS-SEM). The results indicate positive and significant relationships between ERP, MC and KS, hence suggesting the knowledge sharing role of ERP and MC as governing mechanism to KS. The complementarity effect between ERP and MC was also found to be positively associated with KS. The results provide evidence on the importance of appropriate governing control mechanism in combination with enhanced technology to foster organizational knowledge-sharing practice.
... While studies have focused on explicit knowledge or knowledge in general, the significance of tacit knowledge is often overlooked in empirical research (Ganguly, Talukdar, & Chatterjee, 2019). Despite being an emerging research area, prior studies (Fayyaz, Chaudhry, & Fiaz, 2020;Ganguly et al., 2019;Tassabehji et al., 2019;Wang & Wang, 2012) have validated the positive link between tacit knowledge sharing and employee innovation in private sector organizations, especially in non-African countries. Other scholars (Hussein, Singh, Farouk, & Sohal, 2016;Islam, Agarwal, & Ikeda, 2017) have presented conflicting results in similar organizational settings. ...
... Thus, the organization may rely more on people-based approaches to knowledge sharing, which happens to be a good medium for the exchange of tacit knowledge (McAdam & Reid, 2000). Additionally, the effect type was consistent with the findings of past investigations conducted in the private sector (Fayyaz et al., 2020;Ganguly et al., 2019;Tassabehji et al., 2019;Wang & Wang, 2012). Concerning the generality of findings from the private sector, the link between tacit knowledge sharing and employee innovation as evidenced in the extant literature has demonstrable value to public organizations. ...
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Tacit knowledge sharing affects different employee-related outcomes, including job thriving and employee innovation. However, in public organizations, the bureaucratic constraints on knowledge sharing make its link to job thriving and innovation seem tentative. Besides, the contextual factors affecting the link between tacit knowledge and employee innovation are not fully understood. Hence, this study empirically examines the link between tacit knowledge sharing and employee innovation with job thriving as a mediator in a public organization in Delta State, Nigeria. Data from 169 mid-level staff at the Delta State Ministry of Health were collected and analyzed using the Partial Least Square (PLS) method to test the hypotheses. The study’s findings reveal that tacit knowledge sharing has a significant positive relationship with job thriving and employee innovation. Further, job thriving has a significant positive relationship with employee innovation, as well as mediating the significant positive relationship between tacit knowledge sharing and employee innovation. Importantly, practical implications for public organizations looking to improve tacit knowledge sharing, job thriving, and employee innovation emerge from these findings; principal among them is the need to foster a knowledge-sharing culture and supportive work environment.
... Some studies show that the use of ICT has led to a diminution in carbon emissions. For example, Sagar and Holdren [57]; Libo et al. [58]; Wang [59]; Magazzino et al. [60]; and Kahouli et al. [61] show that innovation promotes energy efficiency in the production process. Asongu et al. [62] indicate that ICT can be used to mitigate the potential negative impact of contamination on human evolution. ...
... In addition, Asongu [77] displays that ICT has a negative effect on carbon emissions in 44 African nations detected between 2000 and 2012. Furthermore, Sagar and Holdren [57] and Wang et al. [59] show technological innovations promote energy efficiency in the production process. However, our results are inconsistent with the results of Lee and Brahmasrene [64] who found that ICT has a positive effect on CO2 in ASEAN nations during the period 1991-2009. ...
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Today, the increasing use of technology and the industrial revolution are affecting the economy and the environment, such as the development of economies and the increase of the ecological footprint (EFP). This study focuses on the Kingdom of Saudi Arabia (KSA) to assess the impact of information and communication technologies (ICTs), green energy (renewable energy and electric power consumption), and economic activities (total factor productivity: TFP) on the environmental quality (EFP) by applying the Johansen cointegration technique and vector error correction method (VECM). Our empirical investigation shows a long-run negative and significant association between renewable energy, electricity consumption, technology trade, TFP, and EFP. The results also show that there is a negative and significant link between ICT and EFP in the short-run. The results of this research have potential importance for policymakers to address economic activities, green energy, and investment in ICTs and environmental issues simultaneously in the context of the KSA.
... Efficient knowledge sharing among corporate members reduces the cost of producing knowledge, ensures sharing of best work practices within the organization, and enables the organization to solve its problems. According to the findings (Wang & Wang, 2012), explicit knowledge sharing has a more significant influence on financial performance, but tacit knowledge sharing impacts operational performance. Swanson et al. (2020) describe knowledge sharing with six indicators; first, colleagues providing constructive feedback during the test work. ...
... All of these benefits lead to improved organizational performance. The results of this study are in line with (Wang & Wang, 2012), which state that sharing tacit and explicit knowledge impacts company performance. Knowledge sharing can reduce production costs, accelerate project completion, faster development, better team performance, and improve enterprise innovation capacity and performance, including sales growth and revenue increase. ...
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The article investigates the impact of knowledge sharing on company performance with a competitive advantage as a mediating variable and entrepreneurial orientation as a moderating variable. This research uses an RBV theory to determine company performance. Knowledge sharing behavior and entrepreneurial organizations can increase competitive advantage and performance. PLS-SEM technique is employed to analyze the data from 126 Small and Medium Enterprises in the food and beverage entrepreneurs in East Java. This research indicates that knowledge sharing has a favorable and substantial influence on competitive advantage and firm performance. Knowledge sharing positively and significantly affects competitive advantage and performance directly and indirectly. Entrepreneurial orientation does not serve as a moderator.
... Forza and Filippini (1998) indicated that TQMP improves effectiveness, flexibility and increases the competitiveness of organizations. In the current era, knowledge has become one of the most prominent factors of production and outweighs the traditional factors of production (Zraqat, 2019), and based on the belief of contemporary institutions in the importance of knowledge as the main source of competitive advantage, survival and continuity in a rapidly changing world, knowledge management and investment in knowledge capital through knowledge dissemination and sharing it between organizations has become a reason for organizational success (Wang & Wang, 2012;Hussien et al., 2021). Knowledge Sharing (KS) can contribute to increasing productivity and achieving added value, through the use of knowledge sharing (Doğan & Doğan, 2020). ...
... Enhance employee effectiveness (Aljaaidis et al., 2020). Also, investing in knowledge capital through KS may be a reason for organizational success (Wang & Wang, 2012). KS also contributes to enhancing SP by providing useful and relevant knowledge by benefiting from the experiences of other organizations. ...
Article
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The study aims to explore the impact of TQMP on SP using the BSC methodology in Jordanian universities, through the mediating role of KS. The study adopted a quantitative approach using a survey questionnaire. The study population is represented by all faculty members in the public and private Jordanian universities in the central region, which number (11) universities, and (5,224) faculty members work in these universities. The study data was analyzed using assessment of measurement model and structural model using SmartPLS (3.3.3). The study found that TQMP affects SP using the BSC methodology. The results of the study also indicated that TQMP affect KS, and that KS enhances SP using the BSC methodology. The study also found that KS mediated the relationship total quality management practices and strategic performance. The study recommended that universities should be interested in building a culture that supports KS. Also, universities must implement TQMP and ensure its success due to its role in enhancing SP.
... The range of the factors and contexts is wide; in the case of teamwork, for instance, investigations were related to increasing the efficiency of teams by knowledge sharing (Z. Wang & Wang, 2012) or the impact of individuals on the level of knowledge of a whole group (S. Wang & Noe, 2010). ...
Chapter
This chapter is presenting the relationship between trust and the attitudes toward knowledge sharing among students from Polish universities. The self-reported survey was used to gather data from 434 students from three universities in Poland. The obtained results confirmed that trust is an antecedent of the students’ knowledge-sharing attitudes. The trust dimensions that are adopted from the ABI model (such as ability, benevolence, and integrity) affect the attitude differently. The strongest predictor of attitudes toward knowledge sharing among students is integrity-based trust. This study contributes to both the knowledge-management research and the knowledge sharing in the student-to-student context. This chapter has practical implications for individual performance and provides recommendations for employers on important aspects of trust and knowledge sharing (such as a newcomer’s experiences and expectations toward an employer and the cultural differences in knowledge-sharing behavior).
... Knowledge sharing can also positively explain the positive impact of entrepreneurial leadership on employee creativity (Gao et al., 2021;Islam and Asad, 2021). Through knowledge management, organizations can improve organizational performance (Wang and Wang, 2012;Rasula et al., 2013). Knowledge sharers can experience the improvement of creativity through knowledge sharing, and knowledge sharing in the organization will have a positive impact on the organization. ...
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The rapid development of artificial intelligence (AI) has brought many opportunities and challenges to organization. Some studies have shown that AI can improve organizational creativity. However, the existing research lacks an effective transformation path. This paper makes an innovative approach from the perspective of knowledge sharing, establishes an integration model of artificial intelligence capability, knowledge sharing and organizational creativity. Based on 189 questionnaire data, we use multi-level regression analysis and bootstrap method to analyze the influence mechanism. The results show that artificial intelligence has a positive effect on knowledge sharing, knowledge sharing has a positive effect on organizational creativity, knowledge sharing mediates the relationship between artificial intelligence and organizational creativity, and organizational cohesion has a positive moderating effect on the relationship between artificial intelligence and knowledge sharing. The results supplement the existing research on the relationship between artificial intelligence capability and organizational creativity, expand the theoretical boundary and application space from the perspective of knowledge sharing at the organizational level, and provide reference for organizations to improve creativity.
... Due to increase in competition level in this globalized environment, organizations have understood the significance of innovation (Gunday et al., 2011). Increase in innovativeness helps the organizations by evolving new competencies that allows to accomplish and sustain improved performance in today's multifaceted, competitive and constantly fluctuating environment (Cepeda-Carrion et al., 2012;Wang and Wang, 2012). Organization's innovative behavior has an imperative role in enhancing the performance of the organization, maintaining reputation and also increasing the competition level in the marketplace. ...
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Purpose: The present paper is an attempt to examine the impact of innovativeness on organizational performance. The investigation was carried out in Information Technology (IT) industry of Northern region of India. Methodology: A sample of 420 employees working in the Northern region was analyzed by applying Partial Least Square Structural Equation Modeling 3.0 (PLS-SEM) and Statistical Package for Social Sciences (SPSS). Findings: The key objective of the present research is to identify the dimensions of organizational innovativeness that has an effect on organizational performance. The findings revealed that product, process and marketing innovativeness have a significant and positive impact on organizational performance, whereas, the impact of behavioral innovativeness on performance is not significant. Practical Implications: The outcomes of the study provide important insights to the policy makers and strategists to redesign the innovation practices and strategies that will further help in improving organizational performance. Originality: Limited studies have been conducted in IT sector of Northern region in order to determine the role of innovativness in predicting organizational performance. Therefore, the results of this study contributes to the existing literature and also presents the perception of employees regarding the role of innovation to improve organizational performance.
... The positive effect of innovation on PERF has been well established in the extant literature [35][36][37][38]. However, in this study, we are investigating the effect of innovation activities (INNO) rather than the innovation itself on PERF. ...
Article
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While the positive influence of intellectual capital on innovation is well-established in the extant literature, research on how innovation activities affect intellectual capital is relatively scarce. Moreover, even though there is ample research showing the positive relationship between social capital and organizational performance, its significance is generally underappreciated by practitioners. This paper aims to contribute to the literature by investigating the influence of innovation activities on the depth of intellectual capital and the role they play in the relationship of social capital and organizational performance, using Turkish public hospitals as an exemplary application case. We argue that the activities carried out in these institutions during the innovation implementation process contribute to intellectual capital internally, with positive impacts on organizational performance. We hypothesize that social capital plays a vital role in this relationship by enhancing social interaction while fostering trust and cooperation. We formalize these ideas in a structural equation modeling framework in which innovation activities and intellectual capital serially mediate the relationship between social capital and performance and show that the implications of our model are supported by data from Turkish public hospitals. We find no evidence of a direct link between social capital and performance or between innovation activities and performance and determine that intellectual capital is the crucial link between social capital and organizational performance.
... There are many examples of the use of devices (smartphones, smart pads) that, when connected to the network, can integrate resources into a unified internal system. The ability results from the possibility of decentralizing the structure of data registration and transmission and authentication of network users, finding applications from the Internet of Things to logistics and food technology [13]. In production management, BCT (Blockchain Technology) is useful mainly at the information-intensive stages, where production is multi-stage, contains many resources and a large number of employees at various stages of its implementation. ...
Article
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Today, enterprises are multitasking, with branches set up all over the world. Virtual enterprises are created to make better use of existing resources, improve the quality of manufactured products and agilely respond to customer requirements. In order to fully meet the requirements of enterprises, a decentralized structure of data registration and transmission and authentication of network users is needed. The information collected via the Internet of Things and flowing based on the properties of the Blockchain (BC) network facilitates enterprise resource planning and enables the integration of internal processes, especially when planning, changing the current or introducing new production. The aim of this paper is to present the concept of using a common data register in BC technology, which enables a number of applications related to the automation of the process of selecting human resources for production tasks. The paper presents an analysis of the problem related to the integration of production scheduling and human resource management with blockchain technology. Also presented is a literature analysis on scheduling, blockchain technology and data storage in the blockchain network. The analysis presents how the blockchain network works and how exactly it fits into production engineering with its advantages and disadvantages. An employee evaluation method based on the resource work history and determination of its current value within individual competencies is presented. The integration of production scheduling and human resource management with the use of BC technology is simulated. The most important advantage is faster and more effective planning thanks to the elimination of all intermediary channels in the flow of production transactions. Production tasks are balanced with production capacity in entities belonging to the virtual enterprise in parallel. For future research, different online planning algorithms will be developed and compared to achieve consortium members’ consensus on production and human resources planning.
... Nonetheless, research studies in this regard are still scattered and fragmented [7]. For instance, in some studies, the issue of tourism innovation has been associated with various issues such as [8][9][10][11], knowledge sharing [12,13], business size and experience [14,15], innovative behavior [16][17][18][19], entrepreneurship [20][21][22], and performance [23][24][25][26]. ...
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New studies have constantly been emerging in the field of tourism. However, it is not clear to what extent which study contributes to the literature and tourism application areas. There are a few bibliometric studies that illustrate the intellectual structure of the tourism innovation field. Therefore, the purpose of this study is to determine the performance and intellectual structure of research studies conducted on innovation in the field of tourism. For this purpose, a bibliometric analysis of 387 research studies, which were published over the period 1975–2021 and cited in SCIEXPANDED, SSCI, A&HCI indexes of WoS, is performed. Co-citation analysis indicates that innovation research studies in tourism can be categorized into three groups: (1) conceptualization and types of innovation in tourism, (2) review research on innovation in tourism, and (3) methodological studies. According to the co-word analysis, sharing economy, open innovation, sustainability, and technology are the most popular topics of recent times. A steady increase is observed in the number of citations to articles in the field of tourism innovation after 2008. The research study has crucial impacts in terms of guiding the researchers who would study in this field and providing the intellectual appearance of the field.
... Bundan dolayı açık bilgilerin paylaşılması ve yönetilmesi örtük bilgiye kıyasla daha kolay gerçekleşmektedir (De Long & Fahey, 2000). Prosedür, resmi dil, kılavuzlar, bilgi teknolojileri gibi yönetim mekanizmaları, işgörenlerin açık bilgi paylaşımı eğilimlerini artırıcı yönde etki göstermektedir (Wang & Wang, 2012). Örtük bilgi ise ona sahip kişiler tarafından kolaylıkla ifade edilememekte, dolayısıyla bu durum bilginin elde edilmesini, kodlanmasını ve paylaşılmasını zorlaştırmaktadır (Nonaka, 2002). ...
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Bu araştırmada politik yetinin bilgi paylaşımı davranışı üzerindeki etkisinde, karşılıklı ilişki beklentisinin aracı rolü incelenmiştir. Bilgi paylaşımı davranışı, bilgi yönetiminin en önemli bileşenlerinden birisi olarak örgütler açısından büyük önem taşımaktadır. Çalışanın bilgisinin kurumun bilgisi haline gelmesi ve kurumun işleyişinde kullanılabilmesinin önem arz etmesi nedeniyle, bilgi paylaşımı davranışının öncellerinin belirlenmesi ve bilgi paylaşım davranışının teşvik edilmesine yönelik uygulamalara yer verilmesi önem taşımaktadır. Bu çalışmada da, bilgi paylaşım davranışı üzerinde etkili olabileceği düşünülen politik yeti ve karşılıklı ilişki beklentisi bir model kapsamında incelenmiştir. Politik yeti bireylere uzun vadeli düşünme becerisi kazandırarak özellikle karşılıklılık normunu daha etkili kullanmalarını sağlamaktadır. Bu nedenle politik yetinin karşılıklı ilişki beklentisi üzerinde açıklayıcı katkı sağlaması beklenmektedir. Karşılıklı ilişki beklentisi ise uzun vadeli bir düşünce biçimi olup, ilişkilere gelecek odaklı yatırımlar yapılmasını içermektedir. Bu yatırımlardan birisi de kişinin gelecekte önemli bilgilerin kendisiyle paylaşılması beklentisi ile bugün bilgi paylaşım davranışını artırmasıdır. Bu araştırma açıklamalarda öngörülen ilişkilerin belirlenmesi amacıyla gerçekleştirilmiştir. Araştırmaya 265 özel sektör çalışanı katılmıştır. Analiz sonuçlarına göre, politik yeti ve bilgi paylaşımı davranışı arasındaki ilişkide karşılıklı ilişki beklentisinin kısmi aracı role sahip olduğu ortaya konulmuş ve araştırmanın hipotezi kısmen doğrulanmıştır
... Organizational knowledge management theorists suggest that knowledge can be broadly categorized into tacit and explicit dimensions, which employees engage in, enhancing organizational value (Nonaka & von Krogh, 2009;Norashikin, Amnah, Fauziah & Noormala, 2014). Tacit knowledge involves using highly personalized understanding and intuitions about present issues that relate to the organization's work processes (Wang & Wang, 2012;Goodall & Baker, 2015). On the other hand, explicit knowledge involves codified knowledge, which can quickly be learnt and copied by organizational members (Tsoukas & Vladimirou, 2001;Odhon'g & Omolo, 2015). ...
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This study investigated efficiency in the utilization of the individual-explicit knowledge of a firm. The sample included 42 customer service centers (CSCs) of the four most active Global System for Mobile Communications (GSM) organisations in Lagos State and FCT, Nigeria. The research adopted the input-oriented data envelopment analysis model to determine the extent to which individual-explicit knowledge, as a vital input resource to telecommunications firms, is efficiently utilized by the CSCs to improve the firms’ values. The study revealed that 10 CSCs, representing 23.8 percen of those studied, were technically efficient using the constant returns to scale model. In contrast, the variable returns to scale model showed that 22 CSCs, or 52 percent of them, were technically inefficient. The results suggest that, with less than 50 percent of the total number of CSCs in Nigeria’s telecommunications industry being inefficient, there is a large volume of operational inefficiency, especially concerning the utilization of individual-explicit knowledge. As such, the telecommunications industry could benefit from managerial intervention, especially in building the capacity of the customer desk officers in the CSCs to attend promptly and accurately to customers’ queries. Also, the study established that a viable strategic direction would be that organizations in the telecommunications industry renew their focus on a balanced mix of supervisor-subordinates in each CSC. This study contributes to operations management and the organizational knowledge management literature by showcasing the data envelopment analysis methodology as a legitimate tool for improving understanding of the investigations into the efficiency of individual-explicit knowledge. This study offers practical implications for firm managers about specific activities and units of their firm that contribute the most to the organization, and other specific units/activities that are less productive. The study also provides directions for future studies.
... Xie et al. (2018a) Shujahat et al. (2019) constructed that creation of knowledge has no direct impact on innovation. While, Wang (2012) established that sharing of knowledge practices (direct and understood) enable production and innovation. Paavo et al. (2015) results assist that sharing of knowledge owns positive impact on innovation production. ...
Conference Paper
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The takaful industry in Pakistan has been prevailed for several years but there is huge market not yet exploited. This is the reason to conduct the research on factors useful for adopting Takaful. The aim of this study is to investigate the role of decomposed theory of planned behaviour for the adoption of family Takaful (Islamic life insurance) in Pakistan. This study uses three independent attributes of DTPB model named as subjective norm, attitude and perceived behavioural control; and one dependent variable i.e. adoption of family Takaful. Furthermore, two components of each independent variables have been included. Relative advantage and Usefulness positively influence attitude to adopt family Takaful. Word of mouth and Media influence also have significant impact on subjective norm. Self-efficacy and Resource facilitating condition has direct relation with perceived behavioural control for the adoption of family Takaful. A total of 250 survey questionnaires will be distributed among participants of this study. The study was conducted in Lahore city where the respondents were working individuals belongs to Education, Insurance and Banking sector, who have not yet purchased either life insurance or family Takaful with the age limit of 21 to 60 years. The reason to choose such respondents to identify the intention of the potential customers. The results will increase the knowledge of the Takaful operators and their marketing managers to develop the policies accordingly to target the untapped/target market (the potential customers). Numerous studies have been conducted in Pakistan regarding family Takaful but none of the studies applied the decomposed theory of planned behaviour to know the intention of the customers. All the analyses would be done through SPSS and Smart PLS software. Future researchers can conduct their research using DTPB in General Takaful rather than family Takaful.
... Quanto ao compartilhamento de conhecimentos tácitos, o diálogo estimula os membros das empresas a compartilhar experiências e pensar juntos, para que as opiniões individuais não sejam decisivas num contexto coletivo (Akbar, 2003;Matthew & Sternberg, 2009). Assim, como resultado, ambas as práticas de compartilhamento de conhecimentos devem aprimorar o conhecimento, as habilidades e a experiência dos destinatários, assim como suas ideias e atitudes (Wang &Wang, 2012). ...
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A inovação tem sido o fator-chave para enfrentar as constantes mudanças impostas pelo mercado globalizado. Diante desses desafios é crescente a busca por meios para inovar nos diferentes contextos da economia. As vinícolas também buscam a permanência e aprimoramento das suas atividades nesse mercado cada vez mais competitivo. Assim, buscou- se analisar se a inovação em vinícolas está associada a aglomeração territorial, ao compartilhamento de conhecimento e a aprendizagem coletiva. Para isso, foi realizada uma pesquisa quantitativa e descritiva, por meio de uma survey, aplicada aos gestores de vinícolas do RS. A partir dos resultados foi possível constatar que a maioria das vinícolas estudadas estão vinculadas a uma associação de vitivinicultores, fazem parte de uma aglomeração territorial, são classificadas como pequenas empresas e possuem idade entre 10 e 30 anos. Além disso, o fato de estarem aglomeradas, ou seja, próximas geograficamente, comprovou-se maior potencial inovativo. O compartilhamento de conhecimento é uma variável que juntamente com a aglomeração intensifica as inovações em vinícolas. Porém, a aprendizagem coletiva, contrariamente à literatura, não apresenta significância na inovação, no contexto estudado. Dessa forma, conclui-se que as aglomerações territoriais aliadas ao compartilhamento de conhecimento promovem o incremento nas inovações em vinícolas da Serra Gaúcha. Também, há nessa região geográfica a possibilidade de desenvolvimento de políticas voltadas ao desenvolvimento econômico regional.
... Whatever the reasons for investing in a KM initiative, organisations increasingly recognise that KM is a robust discipline that connects professionals to relevant information, knowledge and the expertise of other professionals. Professional services firms are knowledgeintensive firms that need an efficient KM structure and professionals who know how to manage knowledge (Nordenflycht 2010;Wang & Wang 2012). ...
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Background: Professional services firms utilise knowledge management tools, for example, IBM and Oracle solutions and toolkits, in their day-to-day client-facing operations. The effectiveness of toolkits must be evaluated to establish their actual value. Objectives: This article evaluates the current toolkit used by the South African client-facing professionals of a global multinational corporation. Method: Pragmatism philosophy was used because of the various perspectives needed to interpret the data. Data were collected from 30 participants who adhered to sample eligibility criteria. An interview was used to collect data to help determine which tools worked well and what had to be improved on. Results: The most value-adding tool was the Experience Tool, whereas the Collaboration Tool ranked the least valuable. The Collaboration Tool showed the most potential to increase its value. The results gave a clear indication of areas of improvement that will enable a professional services firm to strategically position its knowledge management toolkit towards adding value for client engagements. Conclusion: The study contributes towards evaluating the knowledge management toolkit, analysing areas of improvement, and recommending components such as machine learning, online collaboration and other activities that would enhance the knowledge management toolkit.
... This self-administrated questionnaire was distributed in different respondents for the different places by following the field of study. The study constructs adapted from past different studies as follows: strategic leadership practice (Gauhara, 2014), knowledge sharing (Wang & Wang, 2012) and organizational performance (Carter & Greer, 2013). ...
Article
This study contributes to the literature on career decisions on strategic leadership activity and knowledge sharing by introducing a resource-based approach to the forecasting of organizational performance. The study design was accompanied by a quantitative approach using a questionnaire to gather data from the Department of Municipal Affairs employees in the UAE. A total of around 500 questionnaires were provided and 405 related answers were collected. Structural Equation Modeling-Partial Least Squire was used as a statistical tool to verify the effects of the hypotheses. The findings of this study: (1) strategic leadership practice has a significant impact on knowledge sharing;(2) knowledge sharing mediates significantly between strategic leadership practice and organizational performance; and(3) knowledge sharing has a significant impact on organizational performance. This study illustrates the importance of organizational efficiency in municipal affairs as a public service industry, and offers a new understanding to improve its effectiveness. The findings of this study could enable municipal organizations to improve their organizational performance.
... This study adapts four items of affiliation, three items of fairness and seven items of innovativeness from the work of (Bock et al., 2005). Five items of affective commitment were gained from scale developed by Meyer and Allen (1997) The knowledge sharing practices were adapted from the work of Wang et al. (2014), Wang and Wang (2012) using 5-point Likert scale ranging from 1= strongly disagree to 5= strongly agree. ...
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This research work examines the impact of organizational climate on performance and considering affective commitment, knowledge sharing practices (KSPS) and perceived cost of knowledge sharing (KScost) as potential mediators by recognizing the need and importance of knowledge sharing among pharmaceutics to enhance their ability to perform best at workplace. Data collection is carried through convenient sampling from pharmaceutics through survey questionnaire from (Lahore and Karachi) two big cities of Pakistan. Confirmatory factor analysis is applied to test the reliability and validity of the constructs and the outcomes confirm the establishment of both internal reliability and validity. Sample size consists of 350 pharmaceutics. The outcomes of this paper reveal that organizational climate significantly and positively impact the performance. The results indicate that affective commitment, KScost and KSPS intervene the link between organizational commitment and organizational performance.
... This study adapts four items of affiliation, three items of fairness and seven items of innovativeness from the work of (Bock et al., 2005). Five items of affective commitment were gained from scale developed by Meyer and Allen (1997) The knowledge sharing practices were adapted from the work of Wang et al. (2014), Wang and Wang (2012) using 5-point Likert scale ranging from 1= strongly disagree to 5= strongly agree. ...
Article
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This research work examines the impact of organizational climate on performance and considering affective commitment, knowledge sharing practices (KSPS) and perceived cost of knowledge sharing (KScost) as potential mediators by recognizing the need and importance of knowledge sharing among pharmaceutics to enhance their ability to perform best at workplace. Data collection is carried through convenient sampling from pharmaceutics through survey questionnaire from (Lahore and Karachi) two big cities of Pakistan. Confirmatory factor analysis is applied to test the reliability and validity of the constructs and the outcomes confirm the establishment of both internal reliability and validity. Sample size consists of 350 pharmaceutics. The outcomes of this paper reveal that organizational climate significantly and positively impact the performance. The results indicate that affective commitment, KScost and KSPS intervene the link between organizational commitment and organizational performance.
... It was observed that innovation in climate change was highly concentrated in selected OECD countries, such as the USA, Germany and Japan, and this lends credence to the efforts made by developed countries to alleviate carbon emissions. Wang and Wang (2012) The rise in greenhouse gases such as carbon emissions, amongst other gases, has necessitated the production of climate mitigation technologies to help redress the effects of these greenhouse gases. This supports the acknowledged role that tech innovation will play in attaining the goal set by the International Panel for Climate Change (IPCC), which is to completely phase out fossil fuels by 2100. ...
Article
Industrial development generally entails a structural transition from resource-based and low-technology activities to medium-and high-tech industrial (MHT) activities that represent higher innovation intensity. A modern, highly complex production structure creates better opportunities for skills development and technological innovation. The present study examines the relationship between innovation intensity and climate change crises by incorporating the factor of economic complexities. For this purpose, we used panel data pertaining to 120 global economies from 1996 to 2019 and applied the CS-ARDL estimation technique to achieve empirically valid results. The outcomes of the estimations revealed that real GDP, trade openness, energy use, and economic complexities have a positive and significant relationship with climate change crises in these economies, whereas innovation intensity has a negative and significant relationship with climate change crises. However, the joint effect of the interaction between innovation intensity and real GDP with economic complexities is positive and significant in terms of climate change crises. Thus, the study concludes that higher innovation intensity has a significant role in determining climate change crises in the presence of complex economic structures.
... Additionally, while there exists a vast discourse in the strategy and knowledge management literature about tacit knowledge adoption in organisations (Nonaka & von Krogh, 2009;Olaisen & Revang, 2018;Wang & Wang, 2012), these explanations reflect the adoption of technological sophistication as a means of organisational knowledge repositories. In other words, the organisational knowledge theory that seeks to explain tacit knowledge use, from a human cognitive perspective, in organisations has received only very little attention in the literature (Wang et al., 2020). ...
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Organisational knowledge literature is limited in explaining tacit knowledge utilisation as contingent factors for enhancing performance from a human cognitive and learning perspective. Hence, the motivation of this study is to provide insights into the literature about the interacting effects of tacit knowledge and learning orientation in shaping learning and improving firm performance. This study investigated the relationships between tacit knowledge, learning orientation and performance. The descriptive research design was adopted, while 231 telecommunication experts in the leading telecommunication firm in Nigeria participated in the survey. Structural equation modelling (SEM) AMOS was used to analyse the data gathered. The statistical results indicated support for the direct influence of group-tacit knowledge on firm performance while suggesting that individual-tacit knowledge does not have a significant direct effect on performance. Meanwhile, there is an established statistical relationship between individual-tacit knowledge and two dimensions of learning orientation: open-mindedness and inter-organisational knowledge sharing. All the dimensions of group-tacit knowledge and learning orientation are statistically related. As a mediating variable, the statistical results show that learning orientation strengthens the relationship between organisational knowledge variables (individual-tacit knowledge and group-tacit knowledge) and firm performance. Therefore, the study recommends that managers essentially promote a culture of collectivism in knowledge sharing and learning to enhance organisational performance.
... Another case is when the companies are not willing to invest in further professional education and training of their employees because they are afraid that their employees, after upgrading their work abilities or acquiring new competences within the offered education, could move to another (even competitive) firm. However, as some authors warn [13,14], much worse than investing in training and education of employees and then losing them is not investing in their education and development and keeping them. To gain and retain top people in organizations and companies is nowadays one of the key tasks of their management focused on innovations. ...
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The paper deals with the topic of the further education of employees in the industrial sector. Even though Europe today has one of its most highly qualified cohorts of young graduates entering the labour market, approximately a quarter of European Union employees have significant professional skill deficits, their professional skills are much lower compared to those needed by an average worker to be fully proficient in their job. Companies must have employees who are able to quickly adapt to an ever-changing world market. That is why they need to invest in on-going employee training and development in order to both keep their employees and be successful. Academics from Constantine the Philosopher University in Nitra have a long-term cooperation with the EATON company, a global leader in electrotechnical technologies. Within the framework of this cooperation, the university was asked by this company to assess courses which it offered to its own employees as well as employees of other companies from industrial production practices, and if appropriate to suggest an improved model of the tailor-made courses provided. The authors present a case study, the aim of which was to evaluate the effectiveness and the meeting of the objectives of the training carried out for the particular target groups of participants. They describe the methodology of the assessment carried out and the main findings resulting from it.
... Nevertheless, recent development in mediation literature unequivocally discourages researchers from using Baron-Kenny's approach because of its severe limitations (Aguinis et al., 2016;Green et al., 2016;Memon et al., 2018). These limitations include: (1) low statistical power, (2) not directly testing the Creative performance 6 Wang and Netemeyer, 2004 Learning outcomes Cognitive outcomes Social outcomes Self-growth outcomes Student satisfaction with university experience 5 5 5 1 Zhoc et al., 2018Zhoc et al., 2018Zhoc et al., 2018Zhoc et al., 2018 University performance 5 Wang and Wang, 2012 significance of a specific indirect effect, (3) neither quantifying the magnitude of the mediation effect, nor accommodating models with inconsistent mediation (MacKinnon, 2000;MacKinnon et al., 2002;Hayes, 2009;Rungtusanatham et al., 2014). Considering these limitations, 'using Baron and Kenny's approach might produce misleading results, refute potentially significant theoretical relationships, and in turn damage future theory building' (Rungtusanatham et al., 2014, p. 131). ...
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Studies have revealed that emotion-based learning outcomes are scarce when teachers’ competence and creative performance are neglected, further university performance in relation to teachers’ emotion-based learning outcomes is disregarded in literature so far. Based on the Attributional theory of achievement motivation and emotion, the purpose of this empirical study is to investigate the effects of Emotional Intelligence (EI) on learning outcomes (social, cognitive, self-growth outcomes, and satisfaction with university experience) of academicians in Pakistan’s higher education institutions (HEIs). This study also examines the mediating role of teacher competence (personal assessment) and creative performance (Creative self-efficacy and leadership/supervisor support) in a relationship between EI and learning outcomes. Furthermore, this study ascertained the relationship between learning outcomes and organizational performance (OP) of HEIs. This study used a sample frame of 237 academic professionals from Pakistani HEIs, the hypothesized associations were ascertained using the partial least squares structural equation modeling method (PLS-SEM). The findings disclose that EI has a positive and significant influence on learning outcomes. Furthermore, an indirect relation between EI and learning outcomes is established through teacher competence and creative performance while the relationship between learning outcomes and OP is established also. Results of the considered study reinforce the academic understanding of EI and propose how academicians of HEIs can value their competence and creative performance which in turn enhances learning outcomes and OP. There is a lack of studies in HEIs that investigate the relationship between EI, teacher competence, creative performance, learning outcomes, and OP. This is one of the initial researches that not only empirically examine the interface of EI, learning outcomes, and OP of HEIs’ academicians but also enlightens comprehensions into the prevailing literature by immediate investigation of the mediating role of teacher competence and creative performance in fundamental association.
... The operational dimension is proxied by product operational indicators, management operations, learning and growth dimensions reflected by learning indicators for employees, and employee satisfaction. The following studies examine business performance in which indicators and measurement dimensions can be adopted, including research from [24] 1) The financial perspective in BSC is an important thing, this is because financial size is a consequence of an economic decision taken from an economic action. This financial measure indicates the existence of planning, implementation, and evaluation of the implementation of a predetermined strategy. ...
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SMEs has a real role as one of the driving factors for economic growth in several countries. Therefore, it is very important to know the condition of SMEs through performance measurement. The purpose of this paper is to examine how to measure the performance of SMEs in a holistic manner. Therefore, three aspects are used as an approach, namely financial, non-financial, and social aspects. The measurement of business performance needs to be done holistically and comprehensively. Various performance measurement techniques continue to evolve along with the orientation of the success of an enterprise. One of the adjustments or supplements to measuring business performance is to include social elements as one aspect of performance, in addition to financial aspects (financial performance) and non-financial aspects (customer perspective, learning and growth).
... The central problem of the present study is therefore to unravel the mechanism through which aspects of KM connect with firm performance. As innovation predominantly relies on employee knowledge, skills and experience (Wang & Wang, 2012), and leads to value creation in the form of new products, services, processes or markets, one of the mainstream lines of research identifies it as the key facilitator of knowledge into firm performance (Mardani & Doustar, 2018). It argues that, by constantly using well-planned KM systems, the processes of knowledge generation or acquisition, dissemination, application and retention become enhanced, and the innovativeness of firms consequently increases (Krishna & Kautish, 2012). ...
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Although the evidence suggests that knowledge management (KM) is instrumental to superior fim performance, research on the mechanisms that mediate this relationship is still evolving. Using KM practices that support the knowledge-related processes (KRP) of knowledge creation, transfer, integration and implementation as the basis, we examine the relationship between the KM practices and fim performance. We also examine the mediating role of innovation in this relationship. The study focused on tank farm fims operating in Nigeria’s oil and gas industry, with data generated from 486 respondents. Results from Structural Equation Modelling showed that innovation partially mediates the relationship between the KM practices that support KRP and firm performance. The study reveals sustainability of firm operations as the most impacted qualitative performance dimension. Overall, the Knowledge-Based View is substantiated, and innovation is confimed as an important KM antecedent of firm performance. The results provide useful contributions to theory and practice.
... Further research also highlights that rewards both material and non-material positively influence the performance of knowledge workers and motivate them to perform better for the sustainable performance of organization (Davenport et Prior research asserted that knowledge transformed takes place in two waysi.e. tacit and explicit way (Nonaka& Takeuchi, 1995;Tiwana, 2002;Wang & Wang, 2012). Tacit knowledge is an unstructured, subjective and informal knowledge presented in beliefs, insights and emotions. ...
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In view of theoretical propositions of knowledge-based view (KBV) and social exchange theory (SET), this study tends to examine the role of incentives to influence the knowledge sharing (KS) practices amid elementary school teachers through the mechanism of organizational commitment (OC).For that purpose,an amended instrument (questionnaire) was adopted to collect the data from the knowledge workers(elementary school teachers) working in government schools. The results support the argument that incentives positively influence the both tacit and explicit KS practices amid elementary school teachers in the presence of potential mediator OC. Nevertheless,the findings of study also provide the fruitful implications for education foundations working in country such as national education foundation (NEF), Punjab education foundation (PEF) and elementary and secondary education foundation (KPESEF) to comprehend that provision of effective incentives and rewards structures influence OC toward their organization which in turnsencourage the KS practices amid elementary school teachers.
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Purpose This study seeks to examine the mediating role of knowledge sharing (KNS) in the nexus between leadership behaviours and organizational performance (OP). Design/methodology/approach Using the survey research design, data were obtained from 335 employees in the Ghanaian financial service sector. Responses were analysed using IBM SPSS (v.23.0), Smart PLS 3.0 and Haye’s (2017) PROCESS macro. Findings KNS mediated the relationship between leadership behaviours and OP. In addition, transformational leadership behaviour and transactional leadership behaviour positively relate to OP rather than transfor-sactional leadership behaviour. Practical implications The findings of this study give credence to the disputed notion that KNS plays a significant role in effective leadership behaviours that enhances OP. Originality/value This paper provides a distinctive approach in examining the interrelationship among leadership behaviours, OP and KNS in the Ghanaian financial service sector.
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Knowledge sharing behavior (KSB) plays a key role in gaining and sustaining competitive advantage and organizational success. However, scholars have paid less attention to the issue of knowledge sharing in the context of higher education institutions (HEIs). Although considerable evidence exists indicating that HRM practices affect employees’ KSB, there is still a lack of understanding of how and whether these practices promote KSB within organizations. Thus, the present study aimed at filling the gaps by examining the relationship between HRM practices (selective staffing, extensive training, job security, promotion, performance appraisal, autonomous job design, and participation) and KSB in the HEIs of Bangladesh. Based on the self-determination theory, this study also examined public service motivation (PSM) as a mediating mechanism in that relationship. This study employed a crosssectional research design in which a questionnaire survey was used for collecting data from the full-time faculty members serving in the selected 16 private universities in Bangladesh. Using a systematic sampling method, a total of 359 useable questionnaires were received with a response rate of 55.23%. The partial least squares-structural equation modeling (PLS-SEM) was used to test the hypothesized relationship. The study revealed that four HRM practices (selective staffing, extensive training, autonomous job design, and participation) have significant positive relationships with KSB, whereas the other three HRM practices (job security, promotion and performance appraisal) are not significantly associated with KSB. Moreover, PSM mediates the relationship between five HRM practices (extensive training, job security, performance appraisal, autonomous job design, and participation) and KSB. However, the mediating effects of PSM between the remaining two HRM practices (selective staffing and promotion) and KSB are found to be insignificant. Based on the empirical findings, practitioners and policy-makers should pay more attention to integrating HRM practices and PSM to foster knowledge sharing behavior at HEIs.
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This study uses data from Chinese listed companies from 2010 to 2017 to analyze the influence of mechanism of corporate environmental responsibility on innovation legitimacy. The results show the corporate environmental responsibility of Chinese listed companies has a positive impact on innovation legitimacy. Specifically, the CEO's tenure serves as a mediator between corporate environmental responsibility and innovation legitimacy. Moreover, the paper finds that CEO's tenure of listed company will reinforce the positive effect of corporate environmental responsibility on innovation legitimacy at the same time. The purpose of this study is to present new empirical findings for Chinese listed companies to improve innovation legality and innovation performance, and further confirm the importance of the corporate environment by conducting a robustness test.
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In the current environment, rapid innovation has become an essential source of time-based competitive advantage. Based on the theory of organizational information processing, this work explores the effects of virtual integration on product innovation speed in a competitive environment. Samples of Chinese manufacturing enterprises provide evidence in this study. The results show that the effects of virtual integration in different degrees vary. Among them, information sharing plays an active role in innovation speed, which is weaker in a highly competitive environment. The effect of knowledge collaboration on innovation speed is positive and becomes stronger in a highly competitive environment. The results also show that the moderating roles of inter-organizational guanxi are different. When inter-organizational guanxi is close in a highly competitive environment, the effects of information sharing and process integration on innovation speed become weaker. Nevertheless, the relationship between knowledge collaboration and innovation speed gets stronger in such a context.
Conference Paper
Ample literature on social capital have provided inspiring results emphasizing the importance of social capital in various fields of development. The concept of Artificial Intelligence has become increasingly involved the area of computer science that highlights the creation of intelligent machines, which function and reaction like humans. Both Artificial Intelligence and knowledge management rotate around the same concept of knowledge where this connects with civic engagement, i.e., acting to produce a change in the communal life to develop new knowledge. This is a literature review critiquing the role of Artificial Intelligence and knowledge management within the realm of social capital of resources shared within the social media platforms for achieving civic engagement. The originality of this study originates from the scant model-based evidence which has yet to empirically assess what is the effect of social capital of knowledge management, and what is the effect of knowledge management on civic engagement. This is a research in progress bearing theoretical and practical implications.
Article
When higher-level management of a company has strategically decided to adopt Platform-as-a-Service (PaaS) as a Cloud Computing (CC) delivery model, decision-makers at lower hierarchy levels still need to decide whether they want to post-adopt PaaS for building or running an information system (IS) – a decision that numerous companies are currently facing. This research analyzes the influential factors of this managerial post-adoption decision on the IS-level. A survey of 168 business and IT professionals investigated the influential factors of this PaaS post-adoption decision. The results show that decision-makers’ perceptions of risks inhibit post-adoption. Vendor trust and trialability reduce these perceived risks. While competitive pressure increases perceived benefits, it does not significantly influence PaaS post-adoption. Controversially, security and privacy, cost savings, and top management support do not influence post-adoption, as opposed to findings on company-level adoption. Subsamples constructed by the form of post-adoptive use (migration of IS, enhancement of IS, new IS development) exhibit better goodness-of-fit measures than the full sample. Future research should explore this interrelation of the form of post-adoptive use and the post-adoption influence factors.
Article
Purpose This research aims to study the relationship between trust and knowledge sharing intention. Furthermore, the overarching objective of this study also determines the moderating effect of Perceived Behavioral Control on this relationship. Design/methodology/approach Structural Equation Modelling (SEM) was applied using Smart PLS 3.3 to analyze the data. Findings The results of this study reveal that Perceived Trustworthiness and Propensity to Trust positively affect Explicit and Tacit knowledge sharing intention. Perceived behavioral control was also found to positively moderate the relationship between perceived trustworthiness and tacit knowledge sharing intention. Originality/value This study has provided evidence that trust among the construction project team members leads to an increase in the knowledge sharing intention among project team members.
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Buku ini diawali dengan membahas latar belakang terkait inkonsistensi transformasional leadership dan organizational performance, bagaimana masalah dirumuskan untuk mengatasinya dan tujuan akhir serta permasalahan yang terjadi bagaimana, di bab selanjutnya dibahas tentang Bordir Tasikmalaya tentang alat, tentang model dan prospek lainnya yang bisa dijadikan pedoman oleh siapapun untuk memulai business plan. Dan akhirnya model yang kami tawarkan secara signifikan terbukti mampu meningkatkan kinerja UMKM Bordir Tasikmalaya secara. Keberhasilan sebuah organisasi ada pada bagaiman acara pemimpin mendorong pengikutnya untuk selalu belajar dan mempunyai nilai manfaat terhadap organisasi. Urgensi (keutamaan) penelitian ini adalah mampu mengungkapkan transformational leadership, energizing organizational learning process, dynamic capability, readiness to change, Efficacy Teamwork, dan organizational performance sehingga dapat dilakukan upaya- upaya peningkatan kapasitas UMKM melalui energizing organizational learning untuk meningkatkan kinerja UMKM
Chapter
This chapter searches how knowledge management and innovation activities, which enable an advantageous position for firms over their opponents, influence ambidexterity and business performance. These enable firms to gain an advantage over their competitors, concerning ambidexterity and organizational performance. The population for this study comprises firms, operating in technology development zones in Ankara, Turkey. According to the sectoral distribution of the enterprises in the technology development zones, the majority operate in the software sector. No sampling methods were used because the sensus method was adopted. Three hundred sixty high-tech enterprise top managers form the basis of this empirical research. In this study, structural equation modeling was used for testing research model. As a result of the structural equation modeling, it was understood that firms' knowledge management and innovation usage preferences have a positive impact on ambidexterity and organizational performance. This outcome is important for firms to gain a competitive advantage.
Article
This paper explores the relationships between the tacit knowledge, explicit knowledge, and innovativeness of International Joint Ventures (IJVs) based on knowledge-based and learning theories. In the context of IJVs, the relationship between knowledge (explicit and tacit) transfer and innovativeness is still complicated by many challenges. We conducted a survey of 199 IJVs in South Korea. A structural equation model was used to test hypothesized linkages. Our results confirm that explicit knowledge transfer is positively associated with innovativeness. The explicit knowledge transferred from the foreign parent to the IJV has a stronger impact on innovativeness than tacit knowledge does. Additionally, tacit knowledge proved to not exhibit a direct impact on the innovativeness of IJVs. The results provide strong support for the mediating role of explicit knowledge in the relationship between tacit knowledge transfer and an IJV's innovativeness. Finally, the strength of the relationship between only explicit knowledge transferred from a parent firm and an IJV's innovativeness increases with international work experience.
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Purpose The purpose of this paper is to build a System Dynamics model to reveal the structure and dynamics of knowledge coupling affecting firms' innovation results in the digital context. Design/methodology/approach Drawing on the recombined view of innovation, this paper divides knowledge coupling into two dimensions: component knowledge coupling and architectural knowledge coupling. Then, the authors build a system dynamics model to identify the interaction of knowledge coupling factors and use the professional Vensim PLE to conduct simulation analysis to capture the dynamic interaction of motivation factors in knowledge coupling system. Findings The results show that both technology resources and digital dynamic capability play positive effects in the mechanism of knowledge coupling influencing firms' innovation results, while organizational inertia negatively affects the process of knowledge coupling to achieve innovation outcomes. Originality/value This study develops a holistic system dynamics model to reveal and elaborate on the complex dynamic mechanism of knowledge coupling impacting firms' innovation results in the context of digitization and provides a theoretical reference for companies to effectively adopt digital technology to carry out knowledge coupling strategy.
Article
Purpose This study aims to evaluate the impact of extrinsic, intrinsic and amotivation on an individual’s knowledge-sharing behavior. Design/methodology/approach The authors reviewed the literature on self-determination theory (SDT) as an applied predictor of knowledge-sharing behavior, and documented the extent to which SDT conceptual framework components have been studied in relation to predict knowledge sharing. Findings Building from SDT and its sub-theories, this study uncovers a gap in the knowledge-sharing literature as the continuum of the SDT framework has yet to fully be applied to knowledge-sharing behavior. Originality/value Contributing to the literature on knowledge management and knowledge sharing, this study is the first, to the best of the authors’ knowledge, of its kind to apply Deci and Ryan’s self-determination continuum, in its entirety, to a knowledge-sharing conceptual framework. The authors thereby address the potential impact of amotivation on an individual’s knowledge-sharing behavior.
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This study aims to determine the effect of human capital, structural capital, and consumer capital on financial performance and moderate the speed of innovation. The type of research used in the study is quantitative—data collection techniques in distributing questionnaires measured using a Likert scale. The sampling technique used was random sampling and was determined by the slovin formula. The population in this study was MSMEs in Buleleng Regency, and the samples used in this study amounted to 392 MSMEs. Data or statistical analysis techniques in the study were considered using the Structural Equation Model with WarpPLS 5.0 software modelling. The results show that the technology and commitment variables have no significant effect on the development of religious ecotourism villages. In contrast, cultural changes significantly impact the development of religious ecotourism villages. This study uses the speed of innovation as a moderating variable, the speed of innovation is one of the essential things for MSMEs to improve financial performance. The speed of innovation supports intellectual capital, which is currently focused on knowledge-driven business to create a competitive advantage.
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This research focused on the challenges experienced when executing risk management processes in information technology (IT) projects. The lack of knowledge management support for risk management processes has caused many project failures in the past and encountered unanticipated resistance and never met expectation. The purpose of this research is to study how Saudi companies consider knowledge process to support risk analysis and how they use and foster it. The present research will be based on a sample of the data collected from managers and senior managers in selected organizations which represent the manufacturing, information technology (IT), and services. The key contribution is to explore how Saudi companies are integrating knowledge management with risk management for information technology projects which provides the capability to mediate the problem of IT project failures by integrating KM and RM in a single context.
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During the last few decades researchers has proven that controlling and sharing employee knowledge is critical for effective organizational transformation, innovation, and competitive advantage. Despite various efforts to promote information sharing inside businesses, individuals may not always be willing to share the knowledge assigned to them due to personal views or environmental restrictions that lead to knowledge concealment. We looked at the impact of emotional intelligence (EI) on knowledge sharing (KS) and knowledge hiding (KH). We collected 149 data points from various firms in Iraq to examine this effect. As a result, we discovered a positive impact of emotional intelligence and both knowledge sharing and concealment. employees who understand their feelings and other feelings they will tend to share their knowledge of the things that they want to share their knowledge and it will impact the company positively to increase creativity, innovation, teamwork, increasing productivity of the firm, but on the other hand, employees who do not fully understand their feelings and other feelings they will lean on hiding knowledge of their own and to conceal most parts. Therefore, in literature it will affect the company negatively (creating problems, lack of knowledge).
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This paper examines whether old directors improve or impede corporate innovation performance, which is measured by patent citations. We find that the U.S. listed firms with a higher percentage of old directors tend to be more engaged in innovation activities. After adopting the sudden deaths and unexpected retirements of old directors to address potential endogeneity issue, our results remain robust. Our results support the failure tolerance hypothesis that firms with old directors, who are more experienced, are more tolerant of failure in innovation activities, resulting in superior innovation performance. We further find that the positive impact of older directors on innovation is stronger for firms with less experienced board members, low meeting frequency of boards, lower institutional ownership, CEO duality, and/or a less competitive product market.
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In this paper we examine the effects of two sources of external knowledge, alliances and outsourcing activities, on the innovation speed of small and medium enterprises (SMEs). We integrate relevant literature, consider key conceptual issues and tradeoffs, and develop falsifiable hypotheses related to these relationships. A multi-industry study of 158 new product development projects in 73 SMEs is presented that empirically tests the effects of alliances and outsourcing on SMEs’ innovation speed, for both radical and incremental technological advances. The clearest finding is that external sourcing does not appear to speed up innovation in SMEs and may indeed act as a barrier to fast-paced development.
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This article examines knowledge sharing in business environments and cultures that are hostile to knowledge sharing, focusing on knowledge sharing as it relates to individual behavior. Knowledge hoarding, apprehension about failures, and the Not-Invented-Here syndrome are examined, drawing on the examples of six Russian companies, including three with Western ownership. In knowledge-sharing hostile environments it is inadequate to apply traditional means for managing knowledge-sharing processes. Instead of encouraging, stimulating, and aligning incentives, managers need to initially force knowledge sharing in order to transform their organizations into knowledge-embracing cultures. Concrete guidelines for overcoming the barriers to knowledge sharing are outlined.
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This paper pursues two aims. Firstly, to indentify knowledge sharing enablers, and secondly, to analyze the effect of knowledge sharing processes on innovation performance. Regarding the first aim, two groups of factors have been considered: motivational factors, such as affective commitment and high involvement human resource management practices; and factors that create the opportunity to share knowledge, including informal communication, structured teamwork and information and communication technologies. Hypotheses have been tested on a sample of 87 Spanish innovative firms. Results show that both motivational factors positively influence the extent to which knowledge is shared, playing affective commitment a partial mediator role between high involvement practices and knowledge sharing. Regarding opportunity factors, only those that allow face to face interactions, such as informal communication and teamwork, represents effective mechanisms to encourage knowledge sharing processes. Finally, knowledge sharing within the organization positively affects innovation performance.
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Previous researches have examined the relationships among variables such as knowledge management (KM), innovation and performance. However, most empirical studies have investigated the relationships among these variables in isolation. A gap thus exists in the literature and to fill this gap, the current study develops a research model that links these variables. The model establishes the relationships among KM capability, research and development (R&D) innovation and firm performance. The findings suggest that CEOs should manage knowledge-based resource and assess whether the firm has the KM capability to create, maintain and exploit the knowledge-based synergies for superior innovation of R&D departments.
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With the emergence of knowledge management (KM) as a new discipline for studying what needs to be done in order to get the most out of organizational knowledge resources, linking knowledge management and innovation becomes a necessity. Nevertheless, there are few studies that address the relationship between KM and innovation. While the thing- and process-oriented approaches adopted in these studies are helpful in understanding the relationship between knowledge management concepts and innovation concepts, they have failed to account for the impact of this relationship on the effectiveness of the innovation process. In order to study this impact, cognitive fit theory is used to develop a model that describes how the compatibility between knowledge manipulating activities and the type of knowledge associated with innovation will affect the success of the innovation process.
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Individuals' knowledge does not transform easily into organizational knowledge even with the implementation of knowledge repositories. Rather, individuals tend to hoard knowledge for various reasons. The aim of this study is to develop an integrative understanding of the factors supporting or inhibiting individuals' knowledge-sharing intentions. We employ as our theoretical framework the theory of reasoned action (TRA), and augment it with extrinsic motivators, social-psychological forces and organizational climate factors that are believed to influence individuals' knowledge-sharing intentions. Through a field survey of 154 managers from 27 Korean organizations, we confirm our hypothesis that attitudes toward and subjective norms with regard to knowledge sharing as well as organizational climate affect individuals' intentions to share knowledge. Additionally, we find that anticipated reciprocal relationships affect individuals' attitudes toward knowledge sharing while both sense of self-worth and organizational climate affect subjective norms. Contrary to common belief, we find anticipated extrinsic rewards exert a negative effect on individuals' knowledge-sharing attitudes.
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Purpose – The purpose of this paper is to provide practitioners of management with a sense of how collaborative team integration processes and new product development (NPD) processes were required in order to be reasonably successful in the current economic recession. Design/methodology/approach – The four relatively large Pittsburgh-based general service and/or manufacturing-oriented companies, most with global operations and reach capabilities, were selected and reviewed for the principles of the strategic, financial, informational, and operational viewpoints. Findings – Even conservative companies found that more radical approaches to NPD, such as product newness and uncertainty in new product innovation/production, may remove, not increase, barriers to incremental and/or radical manufacturability. This is especially true in firms that make proper use of the managerial connectivity provided by proper use of limited resources, which are enhanced by the timeliness of good strategies. Practical implications – The roles of uncertainty, supplier influences, team integration processes, as well as technology, may act as change agents, especially under the current economic recession. These factors may result in leveling the playing field for incremental and radical innovators as they integrate processes associated with NPD. Originality/value – The executive teams involved recognized the need for more radical product offerings by turning their focus to meeting customer needs instead of making risky investments. Through successful product implementation, the companies studied found stability in a very turbulent financial and service-oriented marketplace.
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Explores the connection between knowledge management (KM) and process innovation (PI). Although these are popular themes in the literature on management innovation, there is not much discussions of these issues. On the one hand, KM has been treated as a managerial fad that is mainly focused on knowledge generation, dissemination, and utilization. Moreover, the advocates of KM seem to be concerned with building knowledge management systems (KMS). On the other hand, PI is regarded as an efficiency-oriented process redesign and re-engineering (or BPR), which seems to be nothing to do with KM. However, the case study of Samsung SDI shows that in the real world KM is deeply linked with PI. For illustrating the KM strategy of Samsung SDI, uses the term “PI-based KM”. Sheds light on two points: the features of process knowledge can be studied in the sense that knowledge associated with process is dubbed “process knowledge”; and socio-cultural features of KM should be illustrated in terms of knowledge transformation path in the information space.
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The explosion of interest in knowledge and its management reflects the trend towards ‘knowledge work’ and the Information Age, and recognition of knowledge as the principal source of economic rent. The papers in this Special Issue represent an attempt by strategy scholars (and some outside our traditional field) to come to terms with the implications of knowledge for the theory of the firm and its management. They are the product of a convergence of several streams of research which have addressed management implications of knowledge, including the management of technology, the economics of innovation and information, resource-based theory, and organizational learning. At the theoretical level, knowledge-centered approaches of Penrose, Arrow, Hayek and others have been enriched by contributions from evolutionary economists (notably Nelson and Winter) and epistemologists (notably M. Polanyi). At the empirical level, research into innovation and its diffusion originated by Mansfield, Griliches and others has been extended through studies which investigate tacit as well as explicit knowledge, and explore knowledge transfer within as well as across firms.
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This paper investigated the critical role of knowledge sharing (KS) in leveraging manufacturing activities, namely, integrated supply management (ISM) and new product development (NPD), to improve business performance (BP), within the context of Taiwanese electronic manufacturing companies. The research adopted a sequential mixed method research design, which provided both quantitative empirical evidence as well as qualitative insights, about the moderating effect of KS on the relationships between these two core manufacturing activities and BP. Firstly, a questionnaire survey was administered, which resulted in a sample of 170 managerial and technical professionals providing their opinions on KS, NPD and ISM activities and the BP level within their respective companies. Based on the collected data, factor analysis was used to verify the measurement model, followed by correlation analysis to explore factor interrelationships, and finally moderated regression analyses to extract the moderating effects of KS on the relationships of NPD and ISM with BP. Following the quantitative study, six semi-structured interviews were conducted to provide qualitative in-depth insights into the value added from KS practices to the targeted manufacturing activities and the extent of its leveraging power. Results from quantitative statistical analysis indicated that KS, NPD and ISM all have a significant positive impact on BP. Specifically, IT infrastructure and open communication were identified as the two types of KS practices that could facilitate enriched supplier evaluation and selection, empower active employee involvement in the design process, and provide support for product simplification and the modular design process, thereby improving manufacturing performance and strengthening company competitiveness. The interviews authenticated many of the empirical findings, suggesting that in the contemporary manufacturing context, KS has become an integral part of many ISM and NPD activities and when embedded properly can lead to an improvement in BP. The paper also highlights a number of useful implications for manufacturing companies seeking to leverage their BP through innovative and sustained KS practices.
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One of the major challenges an organization faces is to manage its knowledge assets. Increasingly, the use of knowledge is seen as a basis for competitive advantage. This paper explores the key factors that have been cited as significant influences on the ability to transfer knowledge, an important area of knowledge management. Each of these factors is discussed separately and then integrated into a conceptual framework to explain how effective knowledge transfer can be managed in an organization. A set of managerial implications, or a qualitative assessment approach, is also discussed. It is framed as organizational characteristics and managerial practices required to establish an effective knowledge transfer process in an organization. Conclusions are drawn about the complexity of managing knowledge transfer and the need to take a balanced approach to the process.
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Purpose – It has been argued that innovation speed has been inappropriately absent in models of market orientation. The present study seeks to provide new insights into whether and how market orientation's three main components: intelligence generation, intelligence dissemination, and responsiveness affect innovation speed and new product performance, and about the mediating role of innovation speed. Design/methodology/approach – Data were collected from a sample of 247 firms in a variety of manufacturing industries. A mail survey was developed to collect the data. Findings – The results indicate that intelligence generation has an indirect positive effect on innovation speed via intelligence dissemination and responsiveness. Intelligence dissemination influences innovation speed positively, both directly and indirectly through responsiveness. Findings report a curvilinear (J-shaped) relationship between responsiveness and innovation speed. With regard to the effect of the market orientation's components on new product performance, the findings indicate a positive relationship between responsiveness and new product performance. The parameter estimates for the direct paths linking intelligence generation and intelligence dissemination with new product performance were found to be not significant. Instead, the findings show that intelligence generation and intelligence dissemination influence new product performance indirectly through responsiveness. Finally, a positive relationship was found between innovation speed and new product performance. Originality/value – The research makes three important contributions to the marketing strategy and new product development literatures. First, by splitting market orientation into the components of intelligence generation, intelligence dissemination and responsiveness, the study provides a closer examination into the effect of market orientation on innovation speed and new product performance. Second, the results indicate that the effects of intelligence generation and intelligence dissemination on innovation speed and new product performance are mediated by responsiveness to market intelligence. Third, findings support the argument that innovation speed partially mediates the effect of market orientation's three main components on new product performance.
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The research shows that when units pursue knowledge transfer between their different actors, contextual factors such as trust, motivation to transfer knowledge, management support and learning orientation are crucial for fostering knowledge transfer and innovation. This contribution is important since the need for developing an organizational context where knowledge transfer and innovation flourish is constantly put forth in the business press, while the empirical and research based evidence for its importance has been scarce.
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Knowledge is too problematic a concept to make the task of building a dynamic knowledge-based theory of the firm easy. We must also distinguish the theory from the resource-based and evolutionary views. The paper begins with a multitype epistemology which admits both the pre- and subconscious modes of human knowing and, reframing the concept of the cognizing individual, the collective knowledge of social groups. While both Nelson and Winter, and Nonaka and Takeuchi, successfully sketch theories of the dynamic interactions of these types of organizational knowledge, neither indicates how they are to be contained. Callon and Latour suggest knowledge itself is dynamic and contained within actor networks, so moving us from knowledge as a resource toward knowledge as a process. To simplify this approach, we revisit sociotechnical systems theory, adopt three heuristics from the social constructionist literature, and make a distinction between the systemic and component attributes of the actor network. The result is a very different mode of theorizing, less an objective statement about the nature of firms ‘out there’ than a tool to help managers discover their place in the firm as a dynamic knowledge-based activity system.
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In this study, we developed and tested a theory of how human resource practices affect the organizational social climate conditions that facilitate knowledge exchange and combination and resultant firm performance. A field study of 136 technology companies showed that commitment-based human resource practices were positively related to the organizational social climates of trust, cooperation, and shared codes and language. In turn, these measures of a firm's social climate were related to the firm's capability to exchange and combine knowledge, a relationship that predicted firm revenue from new products and services and firm sales growth.
Article
The statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined. A drawback of the commonly applied chi square test, in addition to the known problems related to sample size and power, is that it may indicate an increasing correspondence between the hypothesized model and the observed data as both the measurement properties and the relationship between constructs decline. Further, and contrary to common assertion, the risk of making a Type II error can be substantial even when the sample size is large. Moreover, the present testing methods are unable to assess a model's explanatory power. To overcome these problems, the authors develop and apply a testing system based on measures of shared variance within the structural model, measurement model, and overall model.
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The dynamic capabilities framework analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change. The competitive advantage of firms is seen as resting on distinctive processes (ways of coordinating and combining), shaped by the firm's (specific) asset positions (such as the firm's portfolio of difficult-to-trade knowledge assets and complementary assets), and the evolution path(s) it has adopted or inherited. The importance of path dependencies is amplified where conditions of increasing returns exist. Whether and how a firm's competitive advantage is eroded depends on the stability of market demand, and the ease of replicability (expanding internally) and imitatability (replication by competitors). If correct, the framework suggests that private wealth creation in regimes of rapid technological change depends in large measure on honing internal technological, organizational, and managerial processes inside the firm. In short, identifying new opportunities and organizing effectively and efficiently to embrace them are generally more fundamental to private wealth creation than is strategizing, if by strategizing one means engaging in business conduct that keeps competitors off balance, raises rival's costs, and excludes new entrants. © 2003 by World Scientific Publishing Co. Pte. Ltd. All rights reserved.
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I examine the impact of the geographic distribution of R & D activity on the quality of innovation. Through an analysis of patent data from 100 firms in the global semiconductor manufacturing industry, I find that the impact of geographic distribution of R & D on innovation quality takes an inverted-U shape and that firms are heterogeneous in the benefits derived from this geographic distribution. Results indicate that two characteristics-technological diversity of resources and intraorganizational linkages between R&D units-significantly influence firms' ability to derive benefits from increased geographic scope.
Article
This study examined how suggestion-based employee knowledge generated through a gainsharing productivity improvement program affected organizational performance. We propose that in addition to an organizational learning curve based on production experience, there is also a learning curve for cost reduction ideas implemented under gainsharing. Using fur years of monthly data from one organization, we found that, after taking into account knowledge depreciation, the cumulative number of implemented employee suggestions significantly contributed to lower production costs. Implications for gainsharing practice and knowledge management theory are discussed.
Article
There is a growing recognition that innovation speed is important to a firm's creating and sustaining competitive advantage amidst rapidly changing business environments. However, there has been little theoretical advancement or model building regarding when innovation speed is appropriate, what factors speed up innovations, and how differences in speed affect project outcomes. In this article, we organize and integrate the innovation speed literature, develop a conceptual framework of innovation speed, and offer researchable propositions relating to the need for and antecedents and outcomes of innovation speed. Specifically, we argue that innovation speed (a) is most appropriate in environments characterized by competitive intensity, technological and market dynamism, and low regulatory restrictiveness; (b) can be positively or negatively affected by strategic-orientation factors and organizational-capability factors; and (c) has an influence on development costs, product quality, and ultimately project success.
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This study investigates two major issues related to innovation quality in automobile companies. First, this study assesses a number of different indicators of innovation quality in the automobile industry. Second, this study examines the relationship between innovation quality and firm performance. Five indicators are developed (namely, patent count, relative citation ratio, citation‐weighted patents, science linkage, scope of innovations) for measuring innovation quality using patent counts and patent citations from the US Patent and Trademark Office database. Time‐series cross‐section patent data from 17 global automobile firms between 1983 and 2002 were used for random effect model. The empirical results show obvious differences among 17 automobile firms in five indicators of innovation quality, and three indicators measuring firm innovation quality (that is patent count, citation‐weighted patents and scope of innovations) positively and significantly affect firm profits.
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Reviews the books, Using LISREL for structural equation modelling: A researcher’s guide and Principles and practice of structural equation modelling by E. Kevin Kelloway (see record 1998-08130-000) and Principles and practice of structural equation modelling by Rex B. Kline (see record 1998-02720-000). Structural equation modeling (SEM) is one of the most rapidly growing analytic techniques in use today. Proponents of the approach have virtually declared die advent of a statistical revolution, while skeptics worry about the widespread misuse of complex and often poorly understood analytic methods. The two new books under review are therefore timely. Both are valuable, but differ in important ways. Kevin Kelloway's book is directed at the researcher with little knowledge of structural equation modeling and is intricately linked to one of the more popular structural equation modeling programs, LISREL. For researchers keen to begin analyzing data quickly, this book is an invaluable resource that will speed one's introduction to SEM. On the other hand, the volume written by Rex Kline represents one of the most comprehensive of available introductions to the application, execution, and interpretation of this technique. The book is written for both students and researchers who do not have extensive quantitative background. It is especially attentive to quantitative issues common to most structural equation applications. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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A structural model incorporating agile manufacturing as the focal construct is theorized and tested. The model includes the primary components of JIT (JIT-purchasing and JIT-production) as antecedents and operational performance and firm performance as consequences to agile manufacturing. Using data collected from production and operations managers working for large U.S. manufacturers, the model is assessed following a structural equation modeling methodology. The results indicate that JIT-purchasing has a direct positive relationship with agile manufacturing while the positive relationship between JIT-production and agile manufacturing is mediated by JIT-purchasing. The results also indicate that agile manufacturing has a direct positive relationship with the operational performance of the firm, that the operational performance of the firm has a direct positive relationship with the marketing performance of the firm, and that the positive relationship between the operational performance of the firm and the financial performance of the firm is mediated by the marketing performance of the firm.
Article
Although the issues of quality and innovation have been dealt with extensively from different perspectives, studies on the relationship between these two concepts are few. This paper presents a brief review of the research done in linking quality and innovation and explores some possible ways of doing so. In particular, it suggests that a common denominator for quality and innovation is customer value and a common platform for them is organisational learning. It also suggests that it is possible to take a quality approach towards the innovation process and an innovation approach towards the quality process. This paper serves as a 'prologue' or 'foreword' to the journal, inviting more discussion on the issue of the relationship between quality and innovation.
Article
The dynamic capabilities framework analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change. The competitive advantage of firms is seen as resting on distinctive processes (ways of coordinating and combining), shaped by the firm's (specific) asset positions (such as the firm's portfolio of difftcult-to- trade knowledge assets and complementary assets), and the evolution path(s) it has aflopted or inherited. The importance of path dependencies is amplified where conditions of increasing retums exist. Whether and how a firm's competitive advantage is eroded depends on the stability of market demand, and the ease of replicability (expanding intemally) and imitatability (replication by competitors). If correct, the framework suggests that private wealth creation in regimes of rapid technological change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm. In short, identifying new opportunities and organizing effectively and efficiently to embrace them are generally more fundamental to private wealth creation than is strategizing, if by strategizing one means engaging in business conduct that keeps competitors off balance, raises rival's costs, and excludes new entrants. © 1997 by John Wiley & Sons, Ltd.
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Purpose – The study sets out to examine the influence of individual factors (enjoyment in helping others and knowledge self-efficacy), organizational factors (top management support and organizational rewards) and technology factors (information and communication technology use) on knowledge sharing processes and whether more leads to superior firm innovation capability. Design/methodology/approach – Based on a survey of 172 employees from 50 large organizations in Taiwan, this study applies the structural equation modeling (SEM) to investigate the research model. Findings – The results show that two individual factors (enjoyment in helping others and knowledge self-efficacy) and one of the organizational factors (top management support) significantly influence knowledge-sharing processes. The results also indicate that employee willingness to both donate and collect knowledge enable the firm to improve innovation capability. Research limitations/implications – Future research can examine how personal traits (such as age, level of education, and working experiences) and organizational characteristics (such as firm size and industry type) may moderate the relationships between knowledge enablers and processes. Practical implications – From a practical perspective, the relationships among knowledge-sharing enablers, processes, and firm innovation capability may provide a clue regarding how firms can promote knowledge-sharing culture to sustain their innovation performance. Originality/value – The findings of this study provide a theoretical basis, and simultaneously can be used to analyze relationships among knowledge-sharing factors, including enablers, processes, and firm innovation capability. From a managerial perspective, this study identified several factors essential to successful knowledge sharing, and discussed the implications of these factors for developing organizational strategies that encourage and foster knowledge sharing.
Article
The business value of information technology is an enduring research question. This research provides new insights to better understand the mechanisms supporting this relation by analyzing the impact of knowledge management tools (KMTs) on the performances of business units involved in inter-firm collaborative innovation projects. We extend current literature by developing and empirically testing a model where: (1) the use of KMTs is affected by critical organizational variables, (2) KMTs can impact the innovation and financial performances of business units. We find that mutual trust and culture for change do not affect the extent of the use of KMTs, while collaborative experience and naturalness in using ICTs as substitutive of face-to-face contacts have a significant impact. Moreover, we show that a more intense use of KMTs has a direct positive effect on new product performance and speed to market, as well as on financial performance. Yet, only new product performance acts as an indirect conduit linking KMT use and financial performances. This article provides a discussion and perspectives of further research concerning the impact of KMTs on innovation practices in inter-firm collaborative environments.
Article
The statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined. A drawback of the commonly applied chi square test, in addition to the known problems related to sample size and power, is that it may indicate an increasing correspondence between the hypothesized model and the observed data as both the measurement properties and the relationship between constructs decline. Further, and contrary to common assertion, the risk of making a Type II error can be substantial even when the sample size is large. Moreover, the present testing methods are unable to assess a model's explanatory power. To overcome these problems, the authors develop and apply a testing system based on measures of shared variance within the structural model, measurement model, and overall model.
Article
Imagine a contemporary Rip Van Winkle awakening from a 20-year nap. Suppose this modern Van Winkle was an avid follower of trends in technology, business, and the international political economy. As he braced himself to catch up on the world by reading current issues of the Wall Street Journal, New York Times, and Business Week, Rip would expect to see countless articles attesting to the dawning of a Japanese century in technology and business. Japanese companies should dominate the biotechnology industry. The U.S. Congress Office of Technology Assessment had said as much in a well-documented 1984 report.1 So did numerous articles in the New York Times,2 Business Week,3 Wall Street Journal,4 and other leading publications. So too, Japanese firms should dominate the production of personal computers (PCs). The Japanese not only had outstanding production technology but were superb at the kind of incremental innovation that 1980s pundits thought would be critical to win the markets for this technology as it matured. Further, Japanese technology firms were, everyone had said, adroitly backed by various policies of the Japanese government. The Japanese financial system freed firms from dysfunctional short-term pressures of the sort U.S. firms endured from Wall Street, allowing Japanese firms to plan for the long term. Japanese citizens were universally trained to high levels of math and science literacy. Japan trained far more engineers per capita than the United States. And yet, when Rip awakens, Japanese firms are not strong in biotechnology. Nor do they lead in PCs, semiconductors, or cellular telephones. Rip would doubtless wonder, “What went wrong?” And, “How enduring are these setbacks to Japan’s steady progress over most of the last century and a half?” This volume edited by D. Hugh Whittaker and Robert E. Cole gives some insights into these two questions, though much more to the former than the latter. The volume includes a provocative introduction and conclusion by the editors and 15 other chapters by a range of scholars and Japanese policymakers, many of them associated with Kyoto’s Doshisha University. The chapters address Japanese competitiveness in a wide range of technologies, including electronics, pharmaceuticals, semiconductors, and computer software. The emphasis is on high technology industries where in recent years Japan has not done well. In their introductory and closing chapters, Whittaker and Cole suggest that the successful Japanese innovation model of the late twentieth century was based on “low cost high quality precision hardware achieved through continuous process improvement in a framework of dense communication of design information across organization units” (p. 13). One problem for Japanese competitiveness in the early twenty-first century is that East Asian and Western firms began to close the gap with the Japanese in their ability to deliver production efficiency and product quality. Meanwhile, U.S. and European firms began to optimize supply chains and to aggressively seek international alliances, trumping the advantages Japanese firms had gained from collaborative learning in keiretsu groups. This allowed both drastic reductions in costs and accelerated innovation. There was a loss of competitive advantage, then, both within Japanese firms and in the relationships between Japanese firms and their keiretsu partners. Japanese firms continue to be strong in building quality into their products, but Takashi Yunogami in a chapter on the semiconductor industry posits what he calls the “excessive quality thesis.” He argues that in designing and producing semiconductors, Japanese firms developed an almost fetishlike attachment to the importance of quality and reliability. These product characteristics were the keys to competitive advantage during the age of mainframes, but in an era of low-cost PCs the Japanese firms are providing more quality than users are willing to pay for. Moreover, the pursuit of perfection causes Japanese firms to be slow to market new products. The result is that they have lost market share to competitors in East Asia and elsewhere. Chapters by Cole, Timothy Sturgeon, Henry Chesbrough, Jocelyn Probert, and others touch on problems caused by the closed nature of the Japanese innovation system. In the 1980s, the high levels of vertical integration and tight-knit keiretsu ties characteristic of Japanese firms in some industries allowed them to excel at new product...