In this paper, an instrumental method for measuring hair shine is presented and shown to exhibit excellent correlation with a large series of subjective evaluations of shine. In addition to providing shine values, the light-scattering methods developed are shown, in many cases, to provide a sensitive means of following changes to the hair surface, including deposition (soiling), particle removal (cleaning), and even interactions on the fiber surface. Employing the developed methods, the effect of washing hair tresses with a series of commercial shampoos is investigated. The effects examined are shown to fall into three classes: Shampoos without highly substantive ingredients left hair in its cleanest and shiniest state. Shampoos containing ingredients substantive to hair (polycationics and soap) left deposits on the fiber surface and dulled the hair. The worst dulling was observed when particles deposited on the hair from one shampoo formed a complex with particles contained in a second product.