Our learning, understanding and knowledge incessantly develops with collective participation,
discussion, conversations about the content and active interactions with likeminded and opposers
which culminates fruitful results for knowledge generation. Such healthy practice creates new
knowledge and ways for its application for societal development and thus helps in professional
growth and development.
A conference is a social platform for knowledge creation, application and viable solutions for the
professional practitioners as the whole gamut reflects in two ways as inside the conference
educational sessions the knowledge cascade flows from experts to the participants and outside the
periphery open environment helps in better learning and understanding the new professional changes
and challenges. Hence, a conference in real terms is a learning ground for:
Educational opportunities for professional excellence;
Learning and cope with technological advancements for effective services;
Networking with peers and Experts;
Encounter new vendors and suppliers in the field;
Position yourself as an expert;
Opportunities for recreation too.
The dawn of technological advancements, new challenges and changes to cope up for effective and
best services, workmanship and professional excellence to remain the trustworthy advisors and
service orienteers to deal with upcoming concepts, issues, technological changes, impediments and
opportunities demands that we professionals have to recast our role and prove our competence and
mettle for users' satisfaction.
To address the professional needs and effectively deal with professional challenges, the Delhi Library
Association, Delhi and Satija Research Foundation for Library and Information Science are jointly
organizing this International Conference as 3rd DLA-SRFLIS Summit 2019.
The main theme of 3rdDLA- SRFLIS Summit-2019 is “Digital Age Strategies in Information
Management for Sustainable Librarianship” with sub themes as Innovative Library Services and
Users‟ Expectations, Content Management and Access to Information in Digital Age, Innovations in
LIS Education and Research, Role of Libraries for Sustainable Future and Best Practices and Metrics
Studies. These earmarked areas vary aptly justify the new issues and impediments facing by present
day libraries and library professionals.
To outreach the professionals for gaining skills and competencies through dialogue and discussions,
the organizers have not left any stone untouched and widely used the social media tools such as LIS
Links, library soup, allconferencealert.com, library(dot)com, Linkedin, Facebook and Whatsapp
groups and also other means for wider promotion and publicity. The effective impact is very much
visible with excellent response from library professionals throughout the country and abroad who
keenly forwarded their research papers and showed extreme happiness to be a part of this mega event.
Further, the Editorial committee faced arduous task by selecting the most significant papers exploring
the latest trends and developments of libraries and professional challenges and conducted the
plagiarism checking of the selected papers through URKUND and TURNITIN softwares. This
exercise shows that after prudent peer review, out of more than 100 papers forwarded by LIS
professionals only sixty eight exclusive qualitative research papers are selected for publication and
presentation. The papers comprehensively cover the diverse realms of Innovative Library Services,
Artificial Intelligence, Information Technology, Mobile and Smart Technology, LIS Education,
Metric studies, Library & Information Science and its allied fields.
This conference intends to provide a forum for discussion and exchange of ideas and knowledge on
the main theme as well as the various sub-themes. The main objectives of the conference are to:
Develop a clear understanding on the role of IT, Management Science and LIS Professionals
in Knowledge Innovation and Knowledge Management.
Discuss, debate and develop strategies to manage information systems and libraries in web
Identify and share „Best Practices‟ developed and adopted by various libraries and
Increase the expertise and provide the best possible platform by educating students and
attracting new researchers
The volume has been organized in five sections around the Conference‟s main theme. The papers are
organized accordingly with title alphabetically arranged.
Section one on Innovative Library Services and Users Expectation includes twenty papers on
various sub-themes. These papers cover various issues like Library Services, Analysis of Service
Quality Using SERVQUAL Scale, Artificial Intelligent, Smart and Mobile Technologies, Literacy
Skills, Digital Library Initiatives, Web based Library Services and Web Accessibility, etc.
Section two on Content Management and Access to Information in Digital Age includes seven
papers covering Collection and Services Management in Special Libraries, Impact of E-Resources on
E-Learning, Content Creation Using ZOOMLA, Preservation of Digital Contents and Organisation of
Section three on Innovation in LIS Education and Research - include twelve papers on various sub-
themes as Web-based Information Seeking Behaviour, Implementation of KOHA, MOOCS:
SWAYAM, Open Access Initiatives, Research and Reference Management Tools, Blended and
Section four on Role of Libraries for Sustainable Future and Best Practices include ten papers on
various sub-themes. These papers deal with Internet of Things (IOT), Government Libraries, RFID
Technology, Marketing of Library Products and Services, Librarianship and Use of Internet.
Section five on Metric Studies include nineteen papers on Scientometric, Almetrics, Research
Productivity of Institutions, Author Collaborations Mapping of Science, Research Trends in different
discipline, Study of Web of Science and SCOPUS databases and Website analysis.
The Two extended Abstracts on Mobile Library and Plagiarism Issue has also been published..
The Editorial Board is sincerely thankful to the faculty and research scholars of Department of
Library and Information Science, University of Delhi, namely Mr. Divyanshu Gupta, Ms. Sapna, Mr.
Manir Uddin Ansari and others. We are also thankful to Emeritus Prof. MP Satija, Department of
Library and Information Science, Guru Nanak Dev University (GNDU), Amritsar and Prof. CP
Vashishta, Patron, Delhi Library Association for necessary inputs and as a source of inspiration.
Further, Editorial Board acknowledges with profound gratitude, the immense efforts of the
contributors on new contemporary issues on the topic and hope that the ideas generated in these
papers would be a source of information, knowledge and reference for the future research,
conference, workshops, seminars and academics deliberations. We hope that the conference
deliberations will help in enrichment of information and knowledge and provide imminent practical
training to LIS professionals in true spirit.