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Introductory Management Science

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... The complexity of such decision-making calls for the use of models. Models are abstractions of the problem and its interaction under consideration [9] [15]. Models can also be actual model instances of the abstraction schema [18]. ...
... A modelling process occurs when the decision maker defines and develops an abstraction of the real world problem in the form of a model so that s/he can decide and solve a problem under consideration [3]. Not only does the model act as a model schema [9] [15], but it is also a mathematical model [9] [20] that acts as an executable computer program module [18]. Often this modelling process is iterative and cyclical, and requires continuous adjustment and refinement. ...
... A modelling process occurs when the decision maker defines and develops an abstraction of the real world problem in the form of a model so that s/he can decide and solve a problem under consideration [3]. Not only does the model act as a model schema [9] [15], but it is also a mathematical model [9] [20] that acts as an executable computer program module [18]. Often this modelling process is iterative and cyclical, and requires continuous adjustment and refinement. ...
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In this paper we discuss how discrete event simulation (DES) was used in a course on decision analysis (DA). Against the background of the characteristics of the students and the purpose of the course, we discuss various types of problems and methods that were found suitable to include in the course, in order to show the place of DES in DA. We present a number of simple GPSS programs that have been used in the course and proved effective in promoting the students' understanding of DA.
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... Theory of decision-making has taken, as its subject matters how individuals and groups make decisions [2], [4], [5]. The goal for much of this work has been the production of a model of decision making -a model general enough to describe individual cases of decision making while drawing out important generalities across different individuals and situations. ...
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We sought to recommend an approach for minimizing preventable delays in door-to-balloon time on the basis of experiences in top-performing hospitals nationally. Prompt percutaneous coronary intervention (PCI) for patients with ST-segment elevation myocardial infarction (STEMI) significantly reduces mortality and morbidity; however, door-to-balloon times often exceed the 90-min guideline set forth by the American College of Cardiology (ACC) and the American Heart Association (AHA). We conducted a qualitative study using in-depth interviews (n = 122) of hospital staff at hospitals (n = 11) selected as top performers based on data from the National Registry of Myocardial Infarction from January 2001 to December 2002. We used the constant comparative method of qualitative data analysis to synthesize best practices across the hospitals. Top performers were those with median door-to-balloon times of < or =90 min for their most recent 50 PCI cases through December 2002 and the greatest improvement in median door-to-balloon times during the preceding four-year period 1999 to 2002. Several critical innovations are described, including use of pre-hospital electrocardiograms (ECGs) to activate the catheterization laboratory, allowing emergency physicians to activate the catheterization laboratory, and substantial interdisciplinary collaboration throughout the process. In the ideal approach, door-to-balloon time is 60 min for patients transported by paramedics with a pre-hospital ECG and 80 min for patients who arrive without paramedic transport and a pre-hospital ECG. Hospitals can achieve the recommended ACC/AHA guidelines for door-to-balloon time with specific process design efforts. However, the recommended best practices involve extensive interdisciplinary collaboration and will likely require explicit strategies for overcoming barriers to organizational change.
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