Executive Summary
The CCC Creative Center has been surveying the state and dynamics of the Ukrainian civil society organizations since 2002. The purpose of this study was to determine the level of development of the Ukrai- nian CSOs. The study had the following objectives: 1) to define the capacity of CSOs; 2) to review external communication the organiza- tions had including interaction with public authorities, mass media, communities and other CSOs; 3) to review the overall programme activities of the organizations; 4) to evaluate the advocacy capacity of the organizations; 5) to identify the CSOs’ legitimacy; 6) to assess CSOs’ engagement in networks/coalitions; 7) to follow the dynamics/ progress of the CSOs over the last ten years (2002-2011) in the above- mentioned areas and specify development trends observed.
During 2002-2011 the number of survey participants varied between 560 and 637 Ukrainian NGOs. The majority of 637 respondents (58%) surveyed in 2012 had participated in the survey at least once dur- ing previous years. The respondents have an equal representation of administrative-territorial units of Ukraine, in particular, 24 oblasts, the Autonomous Republic of Crimea and the city of Kyiv. The ma- jority of people surveyed during 2002-2011 (72%) were registered in the period of 2000-2004 or after 2005. The following trend has been observed in the division of registration types over the course of the last years: the majority of polled organizations (88%) are registered as non-governmental organizations and only 12% of organizations are registered as charitable foundations. Over the last ten years the most popular areas among the Ukrainian CSOs have included children and youth, human rights, civic education and social issues. The principle ac- tivities such as advocacy and lobbying, trainings and consultations and information sharing have remained unchanged. The main customers of CSOs have not changed either; they are youth, children and mem- bers of the organizations, general public and CSOs. Over the course of the study a remarkable increase of NGOs that have their own website has been observed. For instance, in 2011 41% of polled organizations commented that they had their own Internet-resource and back in 2002 only 12% of CSOs had it available.
Organizational capacity or internal capacity “to exist”. The avail- ability of a mission statement in a written form remains strong in the organizations in 2011. However, it is much lower when compared to the previous years’ findings (79% in 2011 and 89% back in 2002). The main reasons for creating an organization also remain the same, in particular, to have a possibility to influence the society development and a desire to help other people. Over the course of the last ten years the number of CSOs that had a strategic plan has decreased, in particular

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it was 75% back in 2002 and only 54% in 2011. The large number of organizations has strategic plans developed for three, more years or just one year. There is a growing trend toward fewer CSOs that have permanent staff; in particular, there were 64% of organizations back in 2002 and 45% of organizations in 2011. In 2011 an average Ukrai- nian organization had 4 regular employees (6 regular employees working in a charitable foundation and 3 regular employees in a civil society organization). In 2006 the CSOs employed 6 regular people on average. It should be noted that the number of organizations that worked with volunteers has decreased over the last ten years, in par- ticular, from 78% back in 2002 to 69% in 2011. The Ukrainian or- ganizations have started to involve students and service beneficiaries more actively in volunteering. The majority of CSOs have necessary material resources to ensure smooth operations. The number of or- ganizations that had computer equipment, access to the Internet, fax, telephone, copying machine and rented office facilities noticeably in- creased between 2002 and 2011. However, the number of CSOs that had received office facilities free of charge decreased.
The sources of funding have not changed. The Ukrainian organiza- tions mostly receive finance from international donor organizations and charitable contributions from business and people. Between 2002 and 2011 the number of organizations that received funding from the below listed sources decreased as follows: international donors (from 69% in 2002 to 56% in 2011), own economic activities (from 30% back in 2002 to 09% in 2011), grants provided by the local or- ganizations (from 22% in 2002 to 13% in 2011), support from the public budget (from 36% in 2002 to 21% in 2011). But the number of organizations that generated funding thanks to membership dues and charitable contributions has increased from 28% in 2002 to 33% in 2011 and from 22% in 2002 to 38% in 2011 respectively. For the last ten years there has been a trend toward a decrease of charitable contributions from business in the CSO’s budget, in particular, from 20% in 2002 to 13% in 2011 and an increase of grants’ share provided by the international organizations, in particular, from 35% in 2002 to 45% in 2011. At the same time the percentage of CSOs that have a fundraising plan has dropped from 38% back in 2003 to 32% in 2011.
External relations or capacity of an organization to coexist. There is a trend toward a decrease of cooperation between various CSOs in the period of 2003-2011. The most popular types of cooperation include service delivery, partnership projects and consultations. The majority of CSOs still perceives business as a funding source solely. However, in the period of 2002-2011 there was a continuous upward trend in growth of CSOs that cooperated with business and had part- ner relations with business, in particular from 37% in 2007 to 54% in 2011. When compared to 2002 more CSOs have started to share in-
formation via own websites or websites of other CSOs. This trend can be linked to an increased number of organizations that have their own website. CSOs have regular interaction with public authorities and for the most part both parties are interested in cooperation (58% in 2011). If compared to previous years in 2011 public authorities were less reluctant to cooperate with CSOs as supported by the comments of fewer respondents who mentioned unwillingness of public authori- ties to cooperate with the CSOs (from 47% back in 2007 to 41% in 2011). Half of polled organizations believe that CSOs and public au- thorities have common goals but different ways of achieving them, in other words their activities complement each other. Each fourth polled person thinks that CSOs and public authorities clash, only 16% of CSOs comment that CSOs and public authorities have common goals and ways of achieving them (in other words, they coordinate their actions) and fewer respondents (in particular by 4% thus mak- ing it 12%) think that CSOs and public authorities have different goals but same ways of achieving them (in other words, public authorities use CSOs to pursue their own ends).
Programme activities. The number of completed projects has not drastically changed over the course of ten years. Around 19% of or- ganizations carried out more than 5 projects between 2002 and 2011, 17% of CSOs implemented 4-5 projects in 2002 and 20% of CSOs in 2011, 53% of respondents completed 1-3 projects in 2002 and 54% of respondents in 2011. For the last ten years CSOs have increased their awareness about the importance of transparent financial manage- ment. However, there is a downward trend when it comes to number of organizations that have had an audit (from 52% in 2009 to 23% in 2011). The number of organizations that conduct needs assessment of their target groups increased between 2002 and 2011 (from 89% in 2002 to 93% in 2011). The number of CSOs that evaluate their projects and programmes decreased between 2002 and 2011, in par- ticular, from 85% in 2002 to 70% in 2011. There is a strong trend to- ward an increase of CSOs that prepare annual reports about their activities, in particular, from 37% in 2002 to 54% in 2011.
In addition to the internal, external and programme review of CSOs the CCC looks at four indexes of organizational activities. The find- ings of these index assessments are listed below.
Ukrainian CSOs Capacity Building Index. The average score of the capacity building index in 2011 (0.57 out of 1 respectively) demon- strates that the overall capacity of Ukrainian CSOs is at the average level and in general CSOs have management standards in place. By and large the non-governmental organizations have good gover- nance/management procedures as well as fundraising routines. But one can mention that the governing bodies are not the most effec- tive one, the strategic management procedures have to be improved,
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the staff is engaged in decision making but not on a regular basis, fun- draising is for the most part sporadic. In the period of 2002-2011 the index varied between 0.58 in 2002 and 0.53 in 2007 and 0.57 in 2011. This is an indication of a slight decrease in the level of organizational capacity building among the Ukrainian CSOs.
Ukrainian CSOs Advocacy Index. The advocacy index of the Ukrai- nian CSOs is above average and it amounts to 3.37 in 2011 (with 5 being the maximum score). This index has significantly increased be- tween 2002 and 2011, in particular, it has grown from 2.28 in 2001 to 3.37 in 2011. Advocacy is one of the most popular areas the Ukrainian CSOs are active in. The weakest side of the index is the definition and protection of the developed stand, whereas the strongest side is the collection of information and preparation of the agenda/development of issues in focus of an advocacy campaign.
Ukrainian CSOs Participation in Coalitions and Networks Index.
The participation in coalitions and networks index of the Ukrainian CSOs is below average and it amounted to 0.40 in 2011 (with 1 be- ing the maximum score). This index has significantly decreased when compared to the past years’ indicators, in particular, it was 0.71 in 2009 and 0.40 in 2011. It can be explained by the decreased level of cooperation between various CSOs. The majority of polled organiza- tions are members of two coalitions. Information sharing, joint activi- ties, meetings and consultations are the most popular types of coop- eration.
Ukrainian CSOs Legitimacy Index. The legitimacy index of the Ukrainian CSOs is above average and it amounted to 0.58 in 2011 (with 1 being the maximum score). This index is not stable and it varies depending on the year, in particular, it was 0.67 in 2009 and 0.58 in 2011. The findings of the study have demonstrated that the majority of polled CSOs have at least one representative of the organi- zations’ target group in the collective body. The majority of organiza- tions conducts needs assessments among their target groups, perform evaluations of their projects and programmes and have mechanisms to ensure feedback of their clients. The engagement of organizations’ customers in programme activities has remained the weakest part of the index throughout the years.