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Stabilising Industrial Relations in a Multi-Plant Footwear Company
Abstract
This article derives from a research project supported by the Social Science Research Council, the results of which appear in a book, Rule Making and Industrial Peace. The article is an account of industrial relations in a large multiplant footwear manufacturing company and a discussion of the factors, including personnel management initiatives, which appear to make for stable industrial relations in circumstances which from experience in some other industries commonly seem conducive to conflict, e.g. a high proportion of the labour force employed on payment by results, variable piecework earnings and disparities of earnings between factories.
... It is important to take initiatives in personnel management and to use factors that seem to provide stable industrial relations in circumstances that, as evidenced by experience, tend to favor conflicts. Problems are associated, for example, with the high proportion of the workforce rewarded for the results, the differentiation of earnings and the difference in earnings between factories [11]. Modern production management allows for higher efficiency of production processes. ...
Enterprise Resource Planning (ERP) systems enhance productivity and working quality by offering integration, standardization and simplification of multiple business transactions. The article discusses company’s internal processes and their complexity resulting from expansion of the company to new plants. Using a case study of the implementation of one of the Polish ERP systems of Macrologic in several multi-plant enterprises, it demonstrates how it improved the functioning and organization of processes in these companies.
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