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A Tale of Two Wars: Framing Analysis of Online News Sites in Coalition Countries and the Arab World during the Iraq War

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The Iraq War was a defining media event. This study used quantitative content analysis to explore the websites of prestige news media in the United States and the United Kingdom, as well as Egypt and Qatar, examining both the frames used by news media in their coverage of the conflict, as well as the voices heard—and unheard—throughout the coverage. The analysis showed that the “tale of war” was constructed differently by the different international media. Arab online news media were more likely to use the military conflict and violence of war frame, whereas Coalition media emphasized the rebuilding of Iraq frame. Differences in the tone of coverage and the use of sources across the four news media were also found.
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A Tale of Two Wars: Framing Analysis of Online News
Sites in Coalition Countries and the Arab World during
the Iraq War
Daniela V. Dimitrova a; Colleen Connolly-Ahern b
aGreenlee School of Journalism and Communication, Iowa State University, Ames,
Iowa, USA
bThe College of Communications, The Pennsylvania State University, University
Park, Pennsylvania, USA
Online Publication Date: 01 April 2007
To cite this Article: Dimitrova, Daniela V. and Connolly-Ahern, Colleen (2007) 'A Tale
of Two Wars: Framing Analysis of Online News Sites in Coalition Countries and the
Arab World during the Iraq War', Howard Journal of Communications, 18:2, 153 -
168
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A Tale of Two Wars: Framing Analysis
of Online News Sites in Coalition
Countries and the Arab World
during the Iraq War
DANIELA V. DIMITROVA
Greenlee School of Journalism and Communication, Iowa State University, Ames, Iowa, USA
COLLEEN CONNOLLY-AHERN
The College of Communications, The Pennsylvania State University, University Park,
Pennsylvania, USA
The Iraq War was a defining media event. This study used quan-
titative content analysis to explore the websites of prestige news media
in the United States and the United Kingdom, as well as Egypt and
Qatar, examining both the frames used by news media in their
coverage of the conflict, as well as the voices heardand unheard
throughout the coverage. The analysis showed that the ‘‘tale of war’’
was constructed differently by the different international media.
Arab online news media were more likely to use the military conflict
and violence of war frame, whereas Coalition media emphasized
the rebuilding of Iraq frame. Differences in the tone of coverage and
the use of sources across the four news media were also found.
KEYWORDS Arab media, international conflict and media, Iraq
war, news framing, war coverage
The 2003 Iraq War represented a defining moment for media coverage of inter-
national conflict, especially in the context of Internet-based news coverage.
While Nielsen=NetRatings indicated that television remained the main source
for war information in the United States (Kornblum, 2003), the growing
The authors wish to thank Aziz Douai, a Ph.D. candidate at Pennsylvania State University,
for his assistance with coding the Arabic-language news sites. Special thanks to Dr. Lynda Lee
Kaid who organized a student data-collection team at the University of Florida in March 2003.
Address correspondence to Dr. Daniela V. Dimitrova, Greenlee School of Journalism and
Communication, 117 Hamilton Hall, Iowa State University, Ames, IA 50011. E-mail: danielad@
iastate.edu
The Howard Journal of Communications, 18:153168, 2007
Copyright #Taylor & Francis Group, LLC
ISSN: 1064-6175 print/1096-4649 online
DOI: 10.1080/10646170701309973
153
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importance of the Internet as a source of in-depth, up-to-the-minute, and
alternative news was clear in the web traffic patterns during the first weeks
of the conflict. Internet news sites around the world saw double-digit increases
in visits during the first week of the war (Fallows & Ranie, 2004; Kornblum,
2003; Legard & Lemon, 2003), with traffic particularly heavy during the work
day, when individuals were less likely to have access to a television, and more
likely to have high-speed Internet access on employers’ broadband con-
nections. As one commentator noted, ‘‘Nowhere is it more apparent that
people hunger for a range of war-related newsand nowhere can that desire
be more quickly fedthan on the Net’’ (Kornblum, 2003, p. 1).
Although a few scholars have examined the global news coverage
of the war (Aday, Livingston, & Hebert, 2005; Lewis, 2004; Pfau et al.,
2004; Robertson, 2004), few have done so in a comparative context (e.g.,
Dimitrova, Kaid, Williams, & Trammell, 2005). Even fewer studies have
examined the war coverage in the Arab world (El-Bendary, 2003; Ghanem,
2005). This lack of comparative studies constitutes a major gap in the academic
literature, in light of the global stage on which the run up to the war took place,
the international nature of the Coalition of the Willing, and the broad public
opinion chasm evident between Americans, Europeans, and citizens of the
Arab world before, during, and after the war. One goal of this study was to
begin to fill this gap in comparative analyses by exploring the framing of the
2003 Iraq War on the leading news websites in both the Arab world and top
Coalition countries: the United States and the United Kingdom.
According to Hanley (2003), when the U.S.-led Coalition of the Willing
went to war in March 2003, American and British television news audiences
saw ‘‘a gripping made-for-TV show starring brave U.S. and British troops put-
ting their lives on the line to bring freedom to oppressed Iraqis’’ (p. 6),
whereas viewers of Arabic news coverage saw programming dominated by
‘‘wounded and screaming Iraqi women and children, captured or terrified
Iraqiand yes, U.S. and Britishsoldiers’’ (p. 6). Research indicates that
such differences in media metaphors, or frames, can have consequences
for viewers’ reasoning and beliefs about events (McCombs & Ghanem,
2003). Did web surfers find similar disparities in war framing? Considering
the growing importance of the Internet as a source of up-to-the-minute
war information, the lack of research on Internet news coverage of the
war represents an important gap in the current literature. Through its analysis
of online news sources, this study attempts to fill this gap as well.
THEORETICAL BACKGROUND
News Media and Public Opinion
Research on the ‘‘war on terror,’’ the 1991 Persian Gulf War, and previous
military conflicts set the stage for current studies of the 2003 Iraq War. Many
154 D. V. Dimitrova and C. Connolly-Ahern
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of these studies have documented that the way media frame conflicts
influence public opinion in the country of focus. Lewis (2004), for example,
examined the television coverage of the Iraq War in Great Britain. He argued
that TV coverage influenced British public opinion by making it more accept-
able to support pro-war government actions (Lewis, 2004). This changing cli-
mate of opinion was attributed to providing the British public with media
narratives that made war claims plausible (Lewis, 2004). Other studies have
also documented that the media influence public opinion as well as policy-
makers, especially during times of crisis. In the United States, the alleged
links between Iraq and the September 11th attacks and the claims for weap-
ons of mass destruction in the hands of Saddam heavily contributed to public
support for the Iraq War (Foyle, 2004).
Framing of War
A useful theoretical framework for the study of war coverage is framing.
Researchers have studied news framing from three different perspec-
tives: cognitive, constructivist, and critical (d’Angelo, 2002). Entman (1993)
believed that framing ‘‘essentially involves selection and salience. To frame
is to select some aspects of a perceived reality and make them more salient
in a communicating text’’ (p. 52). Making certain aspects more salient than
others in media content leads to different construction of reality. Ultimately,
framing has implications for the worldview of those exposed to it. ‘‘The
mosaic or gestalt resulting from a frame can predispose the recipient of
the framed message toward a particular line of reasoning or outcome’’
(McCombs & Ghanem, 2003, p. 77).
A media frame can be described as an organizing mechanism for media
content. As such, it provides immediate context to the recipient of the frame,
through the selection, emphasis or exclusion of specific facts or ideas. Pan
and Kosicki (1993) identified four main news dimensions that influence
the development of frames: syntactic structures, or word choice; script
structures, or an evaluation of the newsworthiness of an event; thematic
structures, including causal themes for news events; and rhetorical structures,
which includes ‘‘stylistic’’ choices made by journalists. The current study uses
analysis of all four types of framing decisions.
Most of the published studies on coverage of the Iraq War have focused
within a specific country (e.g., Buchinger, Wasserman, & de Beer, 2004;
Lewis, 2004), the public opinion trends before and during the war
(e.g., Foyle, 2004; Haumann & Petersen, 2004), or embedded journalism
(e.g., Pfau et al., 2004). Pfau et al. used quantitative content analysis to study
the framing decisions made by embedded American journalists during the
war. Their results indicated that embedded journalists’ stories were more
positive and used more episodic frames than stories produced by non-
embedded journalists.
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Comparing the pre-war framing of the 2003 Iraq War, Ghanem (2005)
found differences in the reasons for war provided by the elite newspapers
in Egypt and the United States, Al Ahram and The New York Times, respect-
ively. She also found that the war was framed mostly in political terms in both
papers.
Sources
One of the devices that influences news framing of events is the choice of
sources. Baden’s (2003) pre-war study compared the coverage of The
Guardian (U.K.) and The New York Times (U.S.). Even though both countries
were an integral part of the Coalition of the Willing, the study found some
differences between these elite newspapers. Specifically, The Guardian
framed its coverage through the use of more foreign official sources. Another
study focused on the framing of the War on Terrorism in the 10 largest news-
papers in the United States (Ryan, 2004). An analysis of their editorials
immediately after September 11th until the bombing of Afghanistan showed
some interesting features: editorial writers used official government sources
frequently, relying most often on U.S. government officials; the framing of
the War on Terrorism was often one-dimensional and suggested a binary
split in the world; and editorial narratives implied that military attack was
the remedy and the only possible response to September 11th (Ryan,
2004). Ryan also found that the moral and practical consequences of the
American military strikes were rarely discussed.
In one of the few comparative studies, the coverage of the Greek
terrorist group N17 was examined in the Toronto Star and The New York
Times. The comparison showed no significant differences in terms of sources
cited between the two newspapers (Zaharopolous, 2004). The results also
showed that the most commonly used sources were the U.S. government,
the Greek government, and the police. Ordinary citizens were rarely cited
(Zaharopolous, 2004). Focusing specifically on the media coverage of the
2003 Iraq War, Dimitrova and Stro
¨mba
¨ck (2005) found that the elite news-
paper in the U.S. was more likely than the Swedish paper to rely on official
government and military sources. Comparing Al Ahram and The New York
Times’ pre-war coverage, Ghanem (2005) found that The Times relied more
heavily on U.S. sources whereas Al Ahram used more Arabic sources.
Tone
Cultural differences seem to influence the coverage of international conflicts
(e.g., Aday et al., 2005; Ravi, 2005). Still few studies have been conducted to
compare and contrast coverage between the so-called Western media and
the media in the Middle East. Topoushian (2002), for example, compared
newspaper coverage of the first Gulf War in Arab newspapers and U.S.
156 D. V. Dimitrova and C. Connolly-Ahern
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and Canadian newspapers. She found that the 19901991 Gulf War was
constructed differently between the Arab and North American media and that
the news coverage closely reflected the official foreign policy of each
country. Thus, we anticipate differences in tone between Arabic and North
American media coverage.
In a cross-cultural study of the 2003 Iraq, Dimitrova and Stro
¨mba
¨ck
(2005) did examine the tone of news coverage between Sweden and the
United States. Their results showed that even though the majority of news
articles in both countries were predominantly neutral, the Swedish news-
paper was more negative in tone than its U.S. counterpart. Further, the more
negative coverage in Sweden was consistent with the public opinion at that
time, the majority of which opposed the war. In one of the first cross-cultural
analyses of the 2003 Iraq War to include an Arabic media outlet, Aday et al.
(2005) showed that close to 11%of Al Jazeera’s TV news coverage was criti-
cal of the war. In contrast, the major American television networks were
rarely critical of the war; further, 38%of Fox’s news coverage was supportive
in tone (Aday et al., 2005).
Frames in Media Content
Several studies have suggested that the American public was exposed to
different news coverage of the war, both in print and broadcast media, com-
pared with other countries (Aday et al., 2005; Buchinger et al., 2004; Ghanem,
2005; Hanley, 2004; Media Tenor, 2003). A comparative content analysis of
the immediate war coverage of Gulf War II showed some specific framing
differences between American and foreign news websites: for instance, inter-
national media used the responsibility and prognostic frames more frequently
than U.S. media whereas the U.S. coverage focused significantly more on the
military conflict and media self-referential frames (Dimitrova et al., 2005).
Aday et al. (2005) found that U.S. TV networks focused heavily on bat-
tles and war tactics in their war coverage. Further, they found that the net-
works ignored the opposition to the war and presented the American
viewer with a sanitized picture of the war. Ravi (2005) examined five major
newspapers from the United States, United Kingdom, India, and Pakistan. He
concluded that the Iraq War coverage was influenced by national interest as
well as cultural practices in each country.
The literature on sources, tone, and framing of war summarized above,
although suggestive of some differences, is not unequivocal about how
Coalition and Arab media might differ in their war coverage. To explore
these possible differences, we formulated the following research question:
RQ1: How did the Coalition media and the Arab media compare in their
online coverage of the 2003 Iraq War in terms of (a) sources, (b)
tone of coverage, and (c) frames?
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The media in the Middle East seem to have struggled with the coverage
of issues or events that involve other Arab nations. A recent article in The New
York Times described challenges to reporters at Al Arabiya, the main TV
competitor of Al Jazeera in the region, where terminology regarding the
American forces in Iraq has become problematic (Shapiro, 2005). While some
on the Al Arabiya staff supported the idea of calling Coalition troops ‘‘multi-
national forces,’’ others wanted to continue as they had done before and call
them ‘‘occupation forces’’ (Shapiro, 2005).
Very few studies have compared the actual coverage across a group of
countries, using the same methodology and research design. The goal of the
present study is to fill this important gap by analyzing the war coverage in the
prestige news outlets of the following countries: Egypt, Qatar, United King-
dom, and the United States.
METHODOLOGY
Sample
This study focused on the home pages of majorinternational news organizations
during the 2003 Iraq War. The Pew Internet and American Life Project has
documented that the Internet was a major information source during the war
(Fallows & Rainie, 2004). The goal of this study was to examine media from
two vastly different regions. On the one hand were the countries leading the
Coalition of the Willingthe United States and the United Kingdom. A prestige
newspaper from each country was chosen for analysis: The New York Times and
The Guardian, respectively. In their comparative study of framing decisions dur-
ing the coverage of the civil war in Somalia, Bantimaroudis and Ban (2003) com-
pared differences in The New York Times and The Guardian, stating that they are
‘‘major gatekeepers in the United States and Europe, respectively’’ (p. 176).
A different rationale was used for choosing the news sites from the Arab-
speaking world. Al Ahram is the newspaper of record for the Egyptian govern-
ment, which occupies a unique and influential position in the Arab-speaking
world. Al Jazeera, on the other hand, is a news organization founded by the
Qatari government, whose ubiquitous satellite television broadcasts have
made it particularly important in the development of the opinions of the
‘‘Arab street.’’ The website for this news organization was selected for this
study. A quantitative content analysis was used to analyze the online news
coverage of these four news sites and to answer the above research question
by focusing on the use of sources, frames, and tone of coverage.
Coding Procedures
The unit of analysis was the home page of each of the four online media as
follows: The New York Times (http://www.nytimes.com), The Guardian
158 D. V. Dimitrova and C. Connolly-Ahern
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(http://www.guardian.co.uk/), Al Ahram (http://www.ahram.org.eg/), and Al
Jazeera (http://www.aljazeera.net). The home pages were downloaded during
the official war periodMarch 20, 2003, to May 1, 2003. Because the objective
of the study was to study the page most likely to be seen by Internet news
usersnamely, the home pageno links were followed. All headlines, text,
and photos pertaining to the Iraq War were content analyzed. A total of 112
home pages from the official war period were archived for analysis.
Several coding categories were incorporated in the study. These included
dominant tone
1
of coverage (positive toward the U.S. position on the war,
negative toward the U.S. position on the war, and neutral=mixedi.e., neither
clearly positive or clearly negative toward the U.S. position on the war), war
frames (military conflict, focus on the troops, and military developments), viol-
ence of war (emphasis on destruction as well as human cost of war), human
interest (focus on the human participants in the event), prognostic frame
(long-term effects of the war), diagnostic frame (reasons leading to the war),
anti-war protesters frame (anti-war activities), oil resources frame (focus on
the oil resources in Iraq), media self-referential frame (emphasis on the role
of media and journalists in the conflict), looting frame (focus on anarchy
and looting accidents), responsibility frame (looking for blame), and rebuild-
ing of Iraq frame (rebuilding and renewal themes); and type of sources cited
(government official, military personnel, individual, journalist, terrorist group
member, and other). Another variable of interest was the use of negative moral
terms in the online news reporting. Such terms included but were not limited
to the following: ‘‘horrible,’’ ‘‘anti-God,’’ ‘‘monstrous,’’ ‘‘heinous,’’ ‘‘disgusting,’’
‘‘vicious,’’ or ‘‘barbaric.’’ The home pages were also coded for the use of
off-the-record quotes in the online war coverage. Finally, to capture whose
opinions were voiced in the coverage, sites were coded for the mention of
individual actors, groups=organizations, and countries in the war coverage.
Coding was completed by trained students. The Arab online news sites
were coded by a graduate student proficient in both Arabic and English.
Precautions were taken to ensure that the coding categories were correctly
translated into another language. Intercoder reliability check was conducted
on a sample of the English-language newspapers. Intercoder reliability was
established at þ.86 across all categories, using Holsti’s formula.
2
It should
be noted that due to the availability of only one Arab-speaking coder, the
intercoder reliability check consisted of the Arab coder recoding 10%of
the English-language home pages.
RESULTS
The content analysis yielded a total of 112 home pages from the four online
news sites. To answer our research question, cross tabulations were run for
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each of the pertinent variables. The results below show some interesting
differences as well as some similarities in the coverage of the 2003 Iraq War.
Sources
First, we examined whether the Coalition and Arab online news media dif-
fered in their use of sources. Sources cited were categorized in five groups:
government representative, military personnel, individual, journalist, and ter-
rorist group member. A category for ‘‘other’’ was also offered. As expected
from prior research, the most frequently used sources were government
and military officials (see Table 1). None of the online news sites cited terror-
ist group members in their war coverage. The differences between the four
news outlets in terms of use of sources were not clear-cut. For example,
the two news media that relied most heavily on official government sources
were The New York Times where 97%of the home pages cited government
sources and Al Ahram where all the home pages examined in this study con-
tained government sources. The Guardian relied on government sources
only in one-third of the online coverage. There were no clear-cut differences
among the four media outlets in terms of using military sources either. Arab
news sites seemed to rely more heavily on journalists as sources, whereas
Coalition media never cited such sources. Overall, each news outlet relied
on a fairly similar mix of sources in their online coverage of the Iraq War.
Tone
Next, we compared the tone of war coverage between Coalition and Arab
news sites. None of the four online news outlets examined here offered
online coverage that was clearly positive in tone (see Table 1). The New York
TABLE 1 Sources and Tone across Coalition and Arab Online Media.
Coalition media Arab media
Website
characteristic
New York
Times (n¼38)
The Guardian
(n¼19)
Al Ahram
(n¼33)
Al Jazeera
(n¼22)
All media
(N¼112)
Government
representative cited
37 (97.4%) 6 (31.6%) 33 (100%) 14 (63.6%) 90 (80.4%)
Military
personnel cited
16 (42.1%) 4 (21.1%) 14 (42.4%) 11 (50%) 45 (40.1%)
Citizen cited 1 (2.6%) 0 0 5 (22.7%) 6 (5.4%)
Journalist cited 0 0 23 (69.7%) 18 (81.8%) 41 (36.6%)
Negative tone 0 0 12 (36.4%) 20 (90.9%) 32 (28.6%)
Neutral=mixed tone 38 (100%) 19 (100%) 21 (63.6%) 2 (9.1%) 80 (71.4%)
Negative moral terms 0 2 (10.5%) 3 (9.1%) 15 (68.2%) 20 (17.9%)
Note: Sources and negative moral terms were coded on a presence=absence basis.
160 D. V. Dimitrova and C. Connolly-Ahern
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Times and The Guardian offered predominantly neutral coverage in all of
their home pages. In contrast, the two Arab media outlets were often critical
of the war and the online coverage was more negative in tone. Specifically,
the vast majority of online news stories on the Al Jazeera news site were
negative: 91%. About one-third of the Al Ahram coverage36%was also
coded as anti-war coverage. To further investigate this difference, we also
examined the use of negative moral terms such as ‘‘heinous,’’ ‘‘horrible,’’
and ‘‘anti-God’’ in reference to the war. Here, again, Al Jazeera emerged as
the news site to use such terms most frequently. Consistent with Ravi’s
(2005) findings, The Guardian also used negative moral terms on several
occasions, but its war coverage remained predominantly neutral.
Frames
The final comparison explored the possible differences in the use of several
pre-defined frames in the 2003 Iraq war coverage. The results are presented
in Table 2. Of the 11 war frames investigated here, several frames clearly dif-
fer between the Arab and Coalition online media. First, it is worth noting that
the Arab media focused heavily on the ‘‘military conflict’’ and ‘‘violence of
war’’ frames. In fact, the violence of war frame was always present in the
Arab coverage in our sample with heavy online coverage about destruction
and military and civilian casualties. Secondly, the Arab media ignored the
‘‘rebuilding of Iraq’’ frame almost completely in contrast to Coalition media.
As expected, the online news sites from Egypt and Qatar discussed responsi-
bility issues more often than their U.S. and U.K. counterparts; the ‘‘responsi-
bility’’ frame was present in one-third of the Arab media coverage while it
was virtually ignored in the two Coalition newspapers examined in this
study.
TABLE 2 War Frames across Coalition and Arab Online Media.
Coalition media Arab media
Website frame
New York
Times (n¼38)
The Guardian
(n¼19)
Al Ahram
(n¼33)
Al Jazeera
(n¼22)
All media
(N¼112)
Military conflict 30 (78.9%) 13 (68.4%) 33 (100%) 22 (100%) 98 (87.5%)
Human interest 24 (63.2%) 9 (47.4%) 21 (63.6%) 20 (90.9%) 74 (66.1%)
Responsibility 0 0 10 (30.3%) 6 (27.3%) 16 (14.3%)
Diagnostic frame 1 (2.6%) 0 9 (27.3%) 3 (13.6%) 13 (11.6%)
Prognostic frame 21 (55.3%) 12 (63.2%) 7 (21.2%) 8 (36.4%) 48 (42.9%)
Anti-war protest 11 (28.9%) 10 (52.6%) 8 (24.2%) 11 (50%) 40 (35.7%)
Rebuilding of Iraq 25 (65.8%) 10 (52.6%) 0 1 (4.5%) 36 (32.1%)
Media self-reference 7 (18.4%) 9 (47.4%) 24 (72.7%) 16 (72.7%) 56 (50%)
Violence of war 33 (86.8%) 18 (94.7%) 33 (100%) 22 (100%) 106 (94.6%)
Oil resources frame 10 (26.3%) 2 (10.5%) 15 (45.5%) 0 27 (24.1%)
Looting frame 8 (21.1%) 3 (15.8%) 0 1 (4.5%) 12 (10.7%)
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The British and American websites seemed to focus more heavily on
looting problems than did the Arab sites. Interestingly, there were no
clear-cut differences in the use of the ‘‘anti-war protest’’ frame, which is
consistent with Ghanem’s (2005) pre-war analysis. It is also worth noting that
the Arab media were more likely to discuss the role of media=journalists in
the conflict as evidenced by the prevalence of media self-referential frame
on their websites and by source attribution. This finding may be related to
the fact that Arab journalists had easier access to Baghdad and other areas
in Iraq than Western journalists. The differences in framing suggest that Arab
and Coalition media presented quite different tales of the same war through
the use of different frames in their online news coverage.
DISCUSSION
The results of this study show that even in the age of globalization, significant
differences exist in the way national media cover war and conflict. This was
evident from the differences in the tone of coverage of the four online news
sites examined here. The Arab media were clearly more critical of the war, as
expected, than the two Coalition newspapers. This was particularly true for
the Al Jazeera website, which contained predominantly negative coverage
and tended to incorporate a large number of negative moral terms to con-
demn the war. For example, a March 29, 2003 headline said: ‘‘Americans
massacre Iraqis in Baghdad and use banned weapons, killing 96.’’ The term
massacre is morally charged, implying, according to Merriam-Webster’s
Collegiate Dictionary, that ‘‘helpless or unresisting human beings’’ are killed
under ‘‘conditions of atrocity or cruelty’’ (2000, p. 713). Not surprisingly, no
coverage among the Coalition of the Willing websites studied used similar
terms to describe American or British actions in Iraq.
The most likely reason for this difference in the war coverage is rooted
in the differences in public opinion in each country. The public in the Arab
world was critical of the 2003 Iraq War and remains so today. This wide-
spread criticism was, naturally, reflected in the national mass media. Media
institutions, as McQuail skillfully noted, are deeply rooted in the socio-
political environment in which they operate (McQuail, 1994). Further, Al
Jazeera claims to represent the voices of the ‘‘Arab street.’’ El-Bendary
(2003) has noted that Qatari-owned Al Jazeera constitutes a kind of ‘‘cultural
revolution’’ in the Middle East, influencing governments and challenging the
Saudi grip on Arab news discourse. However, the station was created by
edict of the emir of Qatar and has never openly criticized the Qatari govern-
ment. As such, Al Jazeera’s negative coverage can be seen as a manifestation
of the predominant values of the Arab institutions that gave it life.
Another possible reason for the differences in the tone of coverage
could be dominant journalistic values. Western journalistic tradition stresses
162 D. V. Dimitrova and C. Connolly-Ahern
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the value of objectivity, which could perhaps explain why the U.S. and
British coverage examined here was predominantly neutral in tone. This is
consistent with Aday et al. (2005) who concluded that the U.S. network
coverage of the war remained neutral or objective, with the exception of
FOX where 38%of the news stories were supportive of the war.
Connolly-Ahern and Golan (in press) suggested that Islamic democracies
enjoy less freedom of the press than their non-Islamic counterparts. Thus,
the negative tone of the Arabic-language coverage may reflect a different
set of journalistic values.
In addition to tone, some interesting differences emerged in the use of
war frames between the Arab and Coalition media. Both Arab news sites
framed the war as military conflict and always emphasized the violence of
war. For example, the top headline in Al Ahram online read, ‘‘Iraq is being
destroyed and every effort should be made to stop the war’’ (April 1, 2003)
and similarly, three days later: ‘‘American forces have begun their attack
on Baghdad airport and 36 explosions rock the center of Baghdad’’ (April
4, 2003). Al Jazeera’s online reports also often stressed destruction and
human casualties: ‘‘More planes are downed, Americans captured, others
killed’’ (March 23, 2003); ‘‘Baghdad raid kills hundreds of Iraqis’’ (April 5,
2003). The heavy focus on violence was typified by pictures of decimated
buildings, dead soldiers, and wounded civilians. This type of war framing,
coupled with an often negative tone, presented the Arab reader with a dismal
and violent picture of the war. There was rarely any discussion about the
future of Iraq and the rebuilding of the country in the two prestigious Arab
news outlets. The focus was on current developmentsthe fighting, the
losses, and the victims of the war. Thus, the Arab online audience saw a
war with high human cost and heavy military and civilian casualties.
In contrast, the elite newspapers from the United States and the United
Kingdom often framed the war in terms of long-term benefits, discussing the
possibilities for democratic government and the need to receive help and
involvement from the larger international community. The New York Times
online on April 28, 2003, for instance, contained the following headline:
‘‘Bush vows to stand by Iraq until democracy flourishes.’’ Coalition media
included interviews with American and British officials who often talked
about the future possibilities for freedom and stability for Iraq and its citizens.
Also, the Coalition media emphasized the military success of their troops,
focusing on war tactics and strategy. Thus, the U.S. and British online users
were presented with strikingly different picture of the war: one where
efficient and precise Coalition weapons were used to help liberate the Iraqi
people and open up possibilities for growth and national development.
Surprisingly, the results showed no differences in the use of sources
between the four online news sites. All of the sites examined here relied
mostly on government sources and military officials. However, the categories
in this study did not distinguish between the type of government sources
Framing Analysis of Online News Sites 163
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cited. It is plausible that the Arab media quoted mostly Arab leaders, whereas
the Western media relied on British and American political and military offi-
cials, as suggested in prior research (Ghanem, 2005). For instance, Egyptian
President Mubarak was very frequently cited in Al Ahram, sometimes even in
the headline of a news story: ‘‘Mubarak: We’ve done our best to prevent the
war, and war protests should not turn into vandalism’’ (March 24, 2003).
Other common sources for both Arab media outlets were the Prince of Saudi
Arabia and Al Sahaf (the Iraqi minister of information). Citing mostly Arab
political leaders as official sources could have contributed to the different
tone and war framing in the Arab media.
Finally, there were some notable differences between the two Arab
media and the two Coalition media. In contrast to Al Ahram,Al Jazeera
seemed to focus more heavily on personal stories and the human cost of
war through the use of the human interest frame. This finding is consistent
with Jasperson and El-Kikhia’s (2003) examination of the TV coverage of
the war in Afghanistan. Al Jazeera also stressed the opposition to the war
more frequently through the use of the anti-war protest frame. The tone of
the news coverage on the Al Jazeera site was also decisively more negative
than Al Ahram’s. It seems that Al Jazeera’s youth (it was established in 1996)
and its objective to appeal to pan-Arabic sentiments makes it more likely to
exhibit negative and episodic framing of the Iraq War.
Additionally, as the online outlet of a satellite news channel, as opposed
to a newspaper, Al Jazeera’s Internet coverage may naturally have been
dominated by the same kind of gripping visuals that characterized its telecasts.
In fact, as one of the few media outlets with reporters inside Baghdad after the
beginning of the war, Al Jazeera had a unique opportunity to provide images
to the world. Al Ahram, on the other hand, is allied to a print vehicle, where
visuals are usually subordinate to text, and detailed analysis and balance are a
journalistic ideal. The tone of its coverage may reflect these values.
Finally, a few interesting differences were also observed between The
New York Times and The Guardian. The elite U.S. newspaper was more
likely to focus on the rebuilding of Iraq than its British counterpart. The
New York Times was also more likely to use official government sources than
The Guardian, which is consistent with Baden’s (2003) findings. On the
other hand, The Guardian used an anti-war protest frame more often than
The New York Times. This finding is again consistent with prior research
(Ravi, 2005). The overall differences among the Coalition media certainly
warrant further investigation and were beyond the scope of this study.
Limitations and Future Research
The results of the present study were based on the online coverage of a lim-
ited number of news media. Future studies should include additional news
outlets from other Coalition countries and other countries in the Arab world,
164 D. V. Dimitrova and C. Connolly-Ahern
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as well as news outlets from Western European countries outside the
Coalition of the Willing.
The data used in this analysis was collected by a group of undergraduate
and graduate students at a large Southeastern university during the official
war period. The analysis, therefore, is limited to the official war period. It
is possible that as the official war period gave way to a lengthy period of
rebuilding, framing of the war may have changed.
It is also possible that the outlets chosen were not indicative of the
overall national media in the countries studied. Although previous studies
have used The New York Times and The Manchester Guardian to represent
the U.S. and U.K. media, respectively, there was no similar guidepost for
the Arab world. Two often-cited Arabic language sites were therefore chosen
for the analysishowever, it is unclear how representative these sources are
of the broader Arab media. In addition, instead of making broad generaliza-
tions about Arab media, which are quite diverse (Sabry, 2005), future
scholars should examine a larger sample of Middle Eastern media. It is
important to recognize that Arab news outlets differ in both content and
style.
CONCLUSION
The ‘‘tale of war’’ in the Arab media was one of destruction and violence. The
‘‘tale of war’’ in the Coalition media was one of military conflict leading to
rebuilding for the people of Iraq. Whereas the Arab media in this study
focused on the personal toll of war in the present, the Coalition media
focused on the ‘‘greater good’’ in Iraq’s future.
If, as McCombs and Ghanem (2003) suggested, exposure to specific
frames can have effects on the evaluations of events made by recipients of
those frames, then the results of this study suggest a concrete rationale for
the wide gulf in public opinion about the Iraq War between American,
British, and Arab citizens. Although much online reporting of the conflict
relied on similar newswire sources (Legard & Lemon, 2003), online websites
made radically different news choices in terms of framing and tone. These
news choices indicate that the Internet has done little to create a homogen-
ous ‘‘world’’ press. Rather, it has given individual news organizations a world
stage on which to present their locally targeted views.
These findings enrich our understanding of online journalism, suggest-
ing that it has many of the same characteristics as traditional journalism.
The study adds to prior communication research by showing how the cover-
age of war differs in countries with different political and media systems. The
study also expands the sparse cross-cultural literature on framing. The diver-
gent frames between the Arab news sites and the U.S. and U.K. news sites
were generally consistent with the national political environment. In spite
Framing Analysis of Online News Sites 165
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of conventional wisdom though, the study did not find as many differences
between these news media as might have been anticipated. This suggests
that media framing of issues such as war is influenced not only by the domi-
nant political environment and national history and culture, but also by
journalistic values and routines that may to some extent transcend national
borders.
Through the use of different frames and different tone of war coverage,
the Arab and Coalition media essentially constructed two different wars in
order to appeal to the their local audiences. The divergent war framing most
likely contributed to widening the schism in public opinion between the
publics in the United Kingdom and the United States and the Arab world.
Three years later, it remains to be seen whether in the wake of democratic
elections in Iraq it will be possible to construct a single vision of peace for
that beleaguered area of the world. Recent events, including the worldwide
demonstrations in Islamic communities condemning the publication in
European newspapers of cartoons that depicted the prophet Mohammad,
and the subsequent inability of many Western media outlets to understand
the anger of the Islamic communities, indicate that culture may at present
make such a unified vision impossible.
NOTES
1. Arguably, the tone variable can be measured differently. Aday, Livingston, and Hebert (2005), for
example, note that using a scale variable (with 5 being most supportive and 1 being most negative toward
the war) is a better measure of bias in news content. However, using a scale opens up more possibilities
for disagreement between coders due to subjective judgment.
2. Holsti’s intercoder reliability (IR) formula was used to check agreement between the coders:
IR ¼2M=(N
1
þN
2
), where M equals the number of agreements between the coders, N
1
is the total
number of coding decisions made by Coder 1 and N
2
is the total number of coding decisions made by
Coder 2.
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