Article

Deploying RFID-Enabled Services in the Retail Supply Chain: Lessons Learned toward the Internet of Things

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Abstract

Through this research the authors communicate the lessons learned during the deployment of two RFID retail applications—namely dynamic pricing of fresh products and management of promotions in the supermarket floor—in two real-life pilot sites in Greece and Ireland. The lessons are presented in three inter-related perspectives; engineering challenges and associated solutions, individual adoption factors, and organizational success indicators. The authors argue that these findings might inform the design community to develop better RFID instantiations.

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... concerns of users and the missing active role of citizens to implement their own values and needs are part of the social challenge category ( Bardaki et al., 2012;Leone, 2017;Lindqvist and Neumann, 2017). The uncertain technology adoption and surveillance and distrust against organizations are subsequent risks and specific manifestations emerging from privacy concerns ( Ouaddah et al., 2017;Dutton, 2014;Falkenreck and Wagner, 2017). ...
... The literature demonstrates the importance of complex data management for organizations as it is perceived as both a challenge and a risk. Data management faces issues in data processing, integration and analytics and has to be considered as a sophisticated process ( Miorandi et al., 2012;Bardaki et al., 2012;Gu et al., 2017;Parry et al., 2016). The risk for strategic management is widespread and includes risks through decision model adaption ( Jin et al., 2017), the implementation of incorrect plans through immature technology ( Kiel et al., 2017) and complex system management ( Bauk et al., 2017). ...
... 58 No. 1, pp. 49-69. Bardaki, C.,Kourouthanassis, P. and Pramatari, K. (2012), "Deploying RFID-Enabled services in the retail supply chain:lessons learned toward the internet of things", Information Systems Management, Vol. 29 No. 3, pp. 233-245. ...
Article
Purpose The purpose of this paper is to offer a comprehensive overview of challenges and risks of the Internet of Things (IoT) in supply chain management (SCM) and provide a structured framework for classifying and analyzing the relevant literature to deduce insights for research and practice. Design/methodology/approach A systematic literature review (SLR) of 102 peer-reviewed journal articles on the topic of IoT in SCM was conducted. Findings This review identifies, categorizes and describes the relevant literature regarding the dimensions time and specificity. The resulting framework contains a holistic overview including focus areas and relations of macro-environmental, network-related and organizational challenges and risks. Furthermore, this review represents a conceptual framework for future research, considering the multidisciplinary body of the subject and provides an analysis of the timeline of literature, journals and used methodologies. Practical implications This study offers valuable insights into IoT and its impact on applications, processes and the structure of organizations and supply chains (SCs). The identification of challenges and risks helps to prepare for changes in the future because of the disruptive nature of this technology. Originality/value The originality of this paper lies in the synthesis of the fragmented body of literature of IoT challenges and risks for SCM. The derived framework and identification of relations and research gaps provide the foundation for further research to evaluate the relations between challenges and risks and offer solutions.
... For instance, how IoT impacts the decisionmaking of retailers and consumers is still unclear. IoT devices deployed in brick-andmortar stores serve consumers by collecting their private data, which may lead to consumer aversion (Bardaki et al., 2012;Caro and Sadr, 2019). In this view, how do the IoT-B&M retailer benefit from equipping IoT technology? ...
... It can be a reason why a higher leads to a lower * and * . A survey (Bardaki et al., 2012) We also want to investigate how the IoT-B&M retailer benefits from IoT technology when consumers are risk-averse. Therefore, we compare the online retailer's profit and price with those of the IoT-B&M retailer in this extended model. ...
Article
Internet of Things (IoT) technology has been widely implemented in the retail industry to achieve sustainable operations; meanwhile, a number of operational concerns such as privacy and security have been exposed in practice. This paper explores how brick-and-mortar retailers can apply IoT technology to contend with online retailers and attract sustainable development. We first develop the pricing models for the online retailer and the brick-and-mortar retailer, respectively, by considering consumer hassle costs of purchasing in different retail channels and the impact of IoT technology. Further, we examine the benefits of IoT technology to the brick-and-mortar retailer and consumer surplus by comparing different cases. Afterward, to validate the robustness of analytical results from the basic models, we extend them to consider consumer risk aversion toward IoT technology and the price competition. Numerical analyses based on real data are also carried out. This study uncovers surprising findings and derives significant managerial insights. For example, we observe an opportunity that the IoT-enabled brick-and-mortar (IoT-B&M) retailer can regain lost market share from the competitive online retailers. Nevertheless, a higher level of personalized service supported by IoT is not necessarily beneficial to IoT-B&M retailers, which is contrary to our intuitions. Another counter-intuitive is that IoT-B&M retailers are unnecessary to improve service quality in the price competition, and they become challenging to profit when consumers are risk-averse.
... For instance, how IoT impacts the decisionmaking of retailers and consumers is still unclear. IoT devices deployed in brick-andmortar stores serve consumers by collecting their private data, which may lead to consumer aversion (Bardaki et al., 2012;Caro and Sadr, 2019). In this view, how do the IoT-B&M retailer benefit from equipping IoT technology? ...
... It can be a reason why a higher leads to a lower * and * . A survey (Bardaki et al., 2012) We also want to investigate how the IoT-B&M retailer benefits from IoT technology when consumers are risk-averse. Therefore, we compare the online retailer's profit and price with those of the IoT-B&M retailer in this extended model. ...
Preprint
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Internet of Things (IoT) technology has been widely implemented in the retail industry to achieve sustainable operations; meanwhile, a number of operational concerns such as privacy and security have been exposed in practice. This paper explores how brick-and-mortar retailers can apply IoT technology to contend with online retailers and achieve sustainable development. We first develop pricing models for the online retailer and the brick-and-mortar retailer, respectively, considering consumer hassle costs of purchasing in different retail channels and the impact of IoT technology. Further, we examine the benefits of IoT technology to the brick-and-mortar retailer and consumer surplus by comparing different cases. Afterward, to validate the robustness of analytical results in the basic models, we extend them to consider consumer risk aversion toward IoT technology and the price competition. Numerical analyses based on real data are also carried out. This study uncovers several surprising findings and derives significant managerial insights. For example, we observe an opportunity that the IoT-enabled brick-and-mortar (IoT-B&M) retailer can regain lost market share from competitive online retailers. However, a higher personalized service level supported by IoT technology is not always beneficial to brick-and-mortar retailers, which is contrary to our intuitions. Another counter-intuitive is that IoT-B&M retailers are unnecessary to improve their service quality in the price competition, and IoT-B&M retailers become challenging to profit when consumers are risk-averse. (https://doi.org/10.1016/j.cie.2022.108665)
... Similar to the IoT theme, the supply chain theme in the non-business research also provides more diverse and application-focused descriptions. For example, Bardaki et al. (2012) study focuses on fresh agricultural products (FAP) using IOT. ...
... Supply chain coordinates in IoT by considering the influence of FAP on market demand and costs of controlling freshness on the road and the question is how to measure supply chain specific risks and how to incorporate them "adequately" into mathematical models (Bardaki et al., 2012). ...
Article
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Purpose – The purpose of this study is to provide insights into the way in which understanding and implementation of disruptive technology, specifically big data analytics and the Internet of Things (IoT), have changed over time. The study also examines the ways in which research in supply chain and related fields differ when responding to and managing disruptive change. Design/methodology/approach – This study follows a four-step systematic review process, consisting of literature collection, descriptive analysis, category selection and material evaluation. For the last stage of evaluating relevant issues and trends in the literature, the latent semantic analysis method was adopted using Leximancer, which allows more rapid, reliable and consistent content analysis. Findings – The empirical analysis identified key research trends in big data analytics and IoT divided over two time-periods, in which research demonstrated steady growth by 2015 and the rapid growth was shown afterwards. The key finding of this review is that the main interest in recent big data is toward overlapping customer service, support and supply chain network, systems and performance. Major research themes in IoT moved from general supply chain and business information management to more specific context including supply chain design, model and performance. Originality/value – In addition to providing more awareness of this research approach, the authors seek to identify important trends in disruptive technologies research over time.
... The Internet of Things is anticipated to play a significant role in the logistics sector in the near future. It is also evident that many objects and items have already begun to carry or tag bar codes, RFID tags, and sensors, bringing geospatial data and allowing tracking of a variety of goods and merchandise through a single supply chain from any location [3]. Primarily, there are three schools of thought with respect to the IoT [4]: (i) Things oriented, which aims to improve things like object traceability and the ability to understand their current location or status; (ii) Internetoriented, which seeks to improve network protocols like the Internet Protocol, which is seen as the network technology to connect smart objects all over the world; and (iii) Semantic oriented, which centres on issues of meaning and context [5]. ...
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Logistics centres are currently performing a key function in the development of countries through their ability to regulate goods, markets, and transport. This is shown by the infrastructure, cost, goods flow, and quality of logistical services provided by these centres. Nevertheless, in developing nations or regions with antiquated logistics infrastructure, conventional logistics centres seem to struggle to manage the volume of commodities passing through them, resulting in persistent congestion and an unsteady flow of goods inside these facilities. This issue poses a challenge to the progress of any nation. The emergence of new technology offers a potential avenue to solve the problems inherent in traditional logistics centres. Most prominently, four technologies (the Internet of Things (IoT), Blockchain, Big Data and Cloud computing) are widely applied in traditional logistics centres. This work has conducted a thorough analysis and evaluation of these new technologies in relation to their respective functions and roles inside a logistics centre. Furthermore, this work proposes difficulties in applying new technologies to logistics centres related to issues such as science, energy, cost, or staff qualifications. Finally, future development directions, related to expanding policies in technological applications, or combining each country’s policies for the logistics industry, are carefully discussed.
... [1]For example, the Internet of Things entirely commutated warehouse and inventory management by a stringent combination of supply hubs, transportation, and customer handling system which is a boost for e-commerce industries, and because of that, IoT can provide more personalized, responsive, and novel or unconventional customer service in addition to the reduced operational cost [2]. It is believed that the Internet of Things is going to portray a crucial act in the coming future in the logistics segment; also, it can be seen as of now that many objects or items have started carrying or tagging bar codes, RFID tags, sensors thus bringing geospatial data which provides precise and real-time data, and enable us to track a variety of goods and merchandise through a unified supply chain from any remote location [3]. Figure 1 represents the 4 major components of the system. ...
Article
Full-text available
A revolutionary technology Internet of Things in the global infrastructure of e-commerce business that provides extreme transparency to supply chain management and other related departments. In RFID technology, network transmission interconnection, signal processing, and computing information are common, and the continuous link is achieved between products or customers and products. The actual-time data achieved through RFID further helps in monitoring activities of products from production to warehouse to end customer, and thus efficiency in managing the system and methodical management is possible. In this review, the trends of expansion of IoT in e-commerce through different phases or stages have been studied, starting from when e-commerce meant telesales. Also, this study talks of various advantages this IoT technology has brought to the e-commerce industry, then talking of challenges in e-commerce enterprises which includes both technical and personal perspectives. This study also considers the working of IoT in production and warehousing logistics which are crucial for any type of supply chain work.
... The concept of IoT in the retail setting involves smart networked objects or devices that are tagged with unique object identifiers such as RFID that can identify and provide information through smart devices such as mobile phones or tablets. The applications of IoT in the retail industry are enormous ranging from supply chain and logistics, pricing, inventory management, product display and packaging, product information and advertising, shopping aisles and shelf management, customer assistance and checkout, and virtual shopping stores (Bardaki, Kourouthanassis, & Pramatari, 2012;Papagiannidis et al., 2013;Choi, Yang, Yang, & Cheung, 2015). Implementation of IoT can help retailers manage their stocks more efficiently, get more accurate and relevant information about customers and products, and assist in determining an appropriate retail strategy (Xie and Allen, 2013). ...
Chapter
With the rapid advancements in the internet technology, many retailers are embracing internet of things technology to enhance customer experience and improve efficiency. Specifically, many customer-facing IoT technologies such as augmented reality, smart shopping carts, smart displays, and RFID tags are expected to change the way customers experience retailing shopping. Drawing on the technology acceptance model, trust perspective, task-technology fit, and organizational reputation perspective, this study examines the customer adoption of IoT applications in retail setting. Responses collected from 289 actual retail shoppers were analyzed using structural equation modeling. Results reveal that perceived usefulness, perceived ease of use, task-technology fit, retailer reputation, and initial trust are significant predictors of customer attitude and intentions to use IoT in retail stores. The study findings have key implications for academicians and retailers in improving customer acceptance and in delivering superior customer experience.
... Devido ao tema indicadores de varejo alimentício ser amplo e permear as inúmeras áreas de gestão de uma organização, acredita-se que esta seja a justificativa de não encontrar autores com destaque neste recorte da pesquisa. Sendo assim, os autores com maior número de artigos publicados aparecerem em 3 artigos, sendo eles: Bernhard Swoboda com artigos que tratam de indicadores relacionados a diferentes formatos de varejo (Swoboda, Berg, & Dabija, 2014), efeitos do brand equity no varejo alimentício (Swoboda, Weindel, & Hälsige, 2016) e estruturas de multicanal (Swoboda, Weindel, & Schramm-Klein, 2016); Katerina Pramatari que pesquisou sobre indicadores de lealdade dos clientes (Vlachos et al. 2010), relação entre o indicador preço e a percepção de imagem da marca pelos clientes (Theotokis, Pramatari, & Tsiros, 2012), relação entre preços dinâmicos e gerenciamento de promoção em supermercados (Bardaki, Kourouthanassis, & Pramatari, 2012); e Mattias Eriksson que foca nos estudos de indicadores relacionados ao desperdício/perdas de alimentos (Scholz et al., 2015;Eriksson & Spångberg, 2017;Eriksson, Ghosh, Mattsson, & Ismatov, 2017). ...
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... In the same way, Balaji and Roy (2017) assert that customers have many opportunities for value co-creation in the context of IoT technology, with a positive effect on the continuance of intentions of use. In this respect, different aspects of consumer experience -ease of use (EU) (Evanschitzky et al., 2015;Gao and Bai, 2014;Pantano and Servidio, 2012), superior functionality (Huang & Liao, 2014;Huang and Liao, 2015), aesthetic appeal (AA) (Bardaki et al., 2012), and presence (PR) (Atzori et al., 2010;Huang and Liao, 2015) are considered by Balaji and Roy (2017) as determinants of value cocreation in the IoT technology context. ...
... Based on the literature (Arnold, Reynolds, Ponder, & Lueg, 2005;Babin & Attaway, 2000;B€ ackstr€ om & Johansson, 2006;Bardaki, Kourouthanassis, & Pramatari, 2012;Biswas, Labrecque, & Markos, 2014;Black, Clemmensen, & Skoy, 2009;Brakus et al., 2009;Grewal et al., 2009;Kim, 2001;Jones et al., 2006;Verhoef et al., 2009), four different hypothetical scenarios are constructed. In Figure 3, a hypothetical scenario with a positive "shopping" (e.g., "tasty snack and the additional discount coupon") and negative "service" (e.g., "long queue at all six cash registers") experience is described. ...
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The importance of the service and shopping experience has been gaining momentum in the service industry, with customers and their satisfaction with their experience being perceived as critical factors in service management. Despite researchers acknowledging the need to examine the service experience through the lens of the customer, there is still much to understand of antecedents and outcomes of service and shopping experiences. This article investigates: (1) the importance of “the customer-employee relationship” on the service and shopping experiences for different age and gender groups; and (2) the effect of the service and shopping experiences on customer satisfaction, loyalty, and intention to recommend. In Study 1, these relationships will be analyzed for experiences of the participants themselves. In Study 2, we asked the participants to evaluate a hypothetical controlled scenario of a certain service and shopping experience with a certain customer-employee relationship, and measure customer satisfaction, loyalty, and the intention to recommend. The results of Study 1 indicate that both consumers’ age and gender play a significant role in satisfying service and shopping experiences, which in turn can lead to increased consumers’ satisfaction, retention, and word-of-mouth communication about the service product and/or service provider. Study 2 shows that a negative service experience in a store can significantly be “restored” by a positive shopping experience in the store and vice versa, and that these results are not influenced by gender or age.
... This results in large logistics loss of fresh agricultural products. The logistics loss rate of meat is 12%, that of aquatic products is 15%, and that of fruits and vegetables is 20-30% [4]. The annual amount of loss of fruits and vegetables is as high as above 100 billion yuan. ...
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With the application of the Internet of Things, the cold-chain logistics efficiency of fresh agricultural product remarkably is improved, but the operating costs inevitably rise. Thus, the main bodies of circulation at various levels need to decide whether adopt the Internet of Things or not according to the cost–benefit situation. The significant boundary value closely related to the revenue decision of cold-chain logistics of fresh agricultural product was figured out by particularly analyzing the impact of the adoption of the Internet of Things on upstream and downstream wholesale prices, retail price, and order quantity decision based on the costs and revenues of the upstream and downstream of the supply chain before and after the adoption of the Internet of Things, and it was found that the overall profit boundary values of wholesaler, retailer, and supply chain are the same; the increment of retail price and retailers’ revenues is larger than that of wholesalers’ revenues, and the ascensional range of retail price is larger than that of wholesale price; the cost boundary value of order quantity in supply chain has little to do with the quality of agricultural products, but is affected by the time of circulation, and transportation and warehouse cost; the lower the cost of the Internet of Things is, the larger the impact on order quantity is. The correctness of the research results was proved by means of illustrative example. This paper provides a scientific basis for investment in the Internet of Things by enterprises engaged in cold-chain operation of fresh agricultural products.
... The more product categories, the larger the market scale of the company.; It is assumed that each product has the elastic demands of same elastic factors: ,among them is constant, α(α>1) and β(0<β<1, β+1<α) are elastic factors, is the sales price of the seller, and is sales effort involvement load of the seller when selling the product, such as advertising fees, etc. [14][15][16][17][18][19][20]; Manufacturer and distributor produce and order products according to market demand, stockout not allowed; If the seller finds defective quality of the product during the sales process, the manufacturer is responsible for product recall, but the seller will also lose a certain opportunity cost [21][22][23][24][25]; The introduced Internet of Things technology means to label RFID tags to product packaging for real-time product monitoring and management through the wireless sensor network. The seller also needs to introduce relevant IoT technology platform facilities, and RFID tags can be partially recycled [26][27][28][29][30];Consider the optimization effect of introducing Internet of Things technology on overall revenues of multi-product supply chain [31][32][33][34][35][36] ( Figure 7). ...
Article
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Under the condition of elastic demand and different market scales, the optimization of multi-product supply chain by the Internet of Things technology was studied from the perspective of overall supply chain revenue in this paper. Particularly, the supply chain revenue model in a two-stage multi-product supply chain is established to analyze the impact of the Internet of Things technology on the overall supply chain revenue. The Imperialist Competitive Algorithm (ICA) is introduced, and the algorithm is improved to solve the model. The computer simulation optimization method is used to solve the example, and to compare the overall supply chain revenue and its changes before and after introducing the Internet of Things technology. Result shows that the application of Internet of Things technology can effectively optimize the multi-product supply chain.
... Radio-frequency identification (RFID) is a key technology that uses radio-frequency waves to transfer information between tagged objects and readers without line of sight, providing a means of automatic identification. During the last two decades, affordable cost of RFID tags and standardization of the technology has allowed for its application in low-priced goods environment (Bardaki, Kourouthanassis, & Pramatari, 2012). ...
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Grocery retail supply chains have in the past decades increased their efficiency which has led to cost-focused supply chains that are able to deliver high volumes of products at low prices. There is still continual pressure on price, although consumer trends are changing putting pressure on providing higher quality, availability, innovativeness and environmental performance. These trends are forcing grocery retailers to rethink their supply chains. To meet these increased requirements, enabling technologies provide opportunities to modify and improve the planning and control of grocery retail in order to effectively supply the market with grocery products. This paper investigates the consumer trends and enabling technologies, and conceptualizes how certain aspects of planning and control of grocery retail supply chains will differ in the future.
... People are more likely to use a connected object if it provides them with economic or informational benefit. "It's an object that makes your life easier, it puts everything within your reach and easily accessible… It has become essential today" (Subject 35, female, 22 year old, and GPS sensor). Original forms of convenience emerge as access to people and places occurs according to new spatiotemporal patterns. ...
... The ability of RFID systems to deliver precise and accurate data about tagged items will improve efficiency and bring other benefits to business community and consumers alike [2]. ...
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The need of developing student attendance management system is driven due to the fact that the students’ attendance records are one of the most important factors of their academic achievement. The conventional practice of managing the student attendance manually by pens and papers is considered as challenging tasks for most of the higher education institutions. This paper will propose a system functional model to manage the student attendance in a more efficient way by utilizing the RFID tags technology. The RFID technology is an automated identification and data collection technology. The ability of RFID tags to deliver accurate information in quicker way shall improve the efficiency to manage the students attendance data. The system model proposed in this paper will also consider the need of the academic administrative staff to have an integrated reporting function which are related to the student and the lecturer attendance records. The system functional models presented in this paper are developed in UML based on the approach of object-oriented system analysis and design.
... With the usage of RFID enabled services, promotions can be monitored and evaluated to decide current and future promotion events. In addition, products that expiration date is approaching can be priced dynamically to create demand [35]. ...
... The concept of IoT in the retail setting involves smart networked objects or devices that are tagged with unique object identifiers such as RFID that can identify and provide information through smart devices such as mobile phones or tablets. The applications of IoT in the retail industry are enormous ranging from supply chain and logistics, pricing, inventory management, product display and packaging, product information and advertising, shopping aisles and shelf management, customer assistance and checkout, and virtual shopping stores (Bardaki, Kourouthanassis, & Pramatari, 2012;Papagiannidis et al., 2013;Choi, Yang, Yang, & Cheung, 2015). Implementation of IoT can help retailers manage their stocks more efficiently, get more accurate and relevant information about customers and products, and assist in determining an appropriate retail strategy (Xie and Allen, 2013). ...
Chapter
With the rapid advancements in the internet technology, many retailers are embracing internet of things technology to enhance customer experience and improve efficiency. Specifically, many customer-facing IoT technologies such as augmented reality, smart shopping carts, smart displays, and RFID tags are expected to change the way customers experience retailing shopping. Drawing on the technology acceptance model, trust perspective, task-technology fit, and organizational reputation perspective, this study examines the customer adoption of IoT applications in retail setting. Responses collected from 289 actual retail shoppers were analyzed using structural equation modeling. Results reveal that perceived usefulness, perceived ease of use, task-technology fit, retailer reputation, and initial trust are significant predictors of customer attitude and intentions to use IoT in retail stores. The study findings have key implications for academicians and retailers in improving customer acceptance and in delivering superior customer experience.
... Prior research suggests that customer experience is the key in generating value perceptions (Grewal, Levy, & Kumar, 2009). Following this, customer experience with IoT retail technology reflected in terms of ease of use (EU) (Evanschitzky et al., 2015;Gao & Bai, 2014;Pantano & Servidio, 2012), superior functionality (Huang & Liao, 2014;Tsai et al., 2010), aesthetic appeal (AA) (Bardaki, Kourouthanassis, & Pramatari, 2012;Lee, Chung, & Jung, 2015) and presence (PR) (Atzori, Iera, & Morabito, 2010;Huang & Liao, 2014) are considered as determinants of value cocreation. Moreover, as customer experience is manifested as cognitive, emotional, social and sensory responses (Bolton, Gustafsson, McColl-Kennedy, Sirianni, & Tse, 2014), the current study considers the above four factors as antecedents of PVC with IoT retail technology. ...
Article
Internet of things (IoT) is a novel paradigm that aims to bridge the digital world with the real world. With the rapid advancements in Internet and communication technology, we are witnessing the dawn of a new era of the IoT in various industries. The retail industry is at the forefront in embracing the IoT, which is expected to change the way customers experience shopping. Drawing on the service-dominant logic, this study proposes that customer interaction with IoT retail technology results in value co-creation. Responses are collected from 289 users of IoT technology in the retail setting. Results of partial least square (PLS) structural equation modelling reveals that ease of use, superior functionality, aesthetic appeal and presence are key determinants of value co-creation for IoT retail technology. Results also show that value co-creation influences customers’ continuance intentions and word-of-mouth intentions. The findings of this study have key implications for retailers in delivering superior customer experience. The limitations and future research directions are discussed. http://www.tandfonline.com/eprint/2CikxEskrXVEjnQ3XAph/full
... It can be used both for retrieving and writing data on to RFID tags without physical contact with the scanner device [6] . The benefit of RFID technology in providing accurate data in shorter time will likely improve the efficiency of any systems which implement the technology [2] . ...
Conference Paper
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A student attendance management system is needed by higher education institution due to the fact that the students' attendance are one of the critical factors which decide their academic achievement. The practice of managing the attendance based on the signatures collected on papers is considered inefficient. This paper presents a set of structural and behavioral models which can be implemented as a student attendance management system which utilizes RFID technology. The ability of RFID tags to promptly deliver accurate authentication information should improve the students attendance management process efficiency. The structural and behavioral models presented in this paper are using UML class diagram and sequence diagram notations. The models are developed based on the technical architecture of model-view-controller (MVC) pattern.
... The ability of RFID systems to deliver precise and accurate data about tagged items will improve efficiency and bring other benefits to business community and consumers alike [2]. ...
Conference Paper
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The need of developing student attendance management system is driven due to the fact that the students' attendance records are one of the most important factors of their academic achievement. The conventional practice of managing the student attendance manually by pens and papers is considered as challenging tasks for most of the higher education institutions. This paper will propose a system functional model to manage the student attendance in a more efficient way by utilizing the RFID tags technology. The RFID technology is an automated identification and data collection technology. The ability of RFID tags to deliver accurate information in quicker way shall improve the efficiency to manage the students attendance data. The system model proposed in this paper will also consider the need of the academic administrative staff to have an integrated reporting function which are related to the student and the lecturer attendance records. The system functional models presented in this paper are developed in UML based on the approach of object-oriented system analysis and design.
... Hence, capability generated by RFID to track and trace items along the supply chain, allows monitoring the flow of items and intervening in the case of unusual delays (Bertolini, et al., 2012). RFID is expected to streamline business operations, reduce waste, support better supply chain visibility, enhance collaboration among trading partners, and ultimately, increase sales (Bardaki et al., 2012). RFID technologies can provide numerous benefits such as cost reduction, increased revenue, process improvement, service quality, etc. (Chen et al., 2013). ...
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... RFID Attendance system is based on the leading technology .The use of RFID is growing rapidly in electronic field for attendance [1]tracking goods [2], vehicles[3], animal tracking[4], items inventory in retail store[5] and automatic toll collection[6]. This technology uses radio waves from transmission of data from RFID tag; the reader receives data for the identification and tracking object [6]. ...
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The enterprise guide IOT innovation is the important path for the enterprise innovation and development mode change. First of all, based on the use of the Internet of things in the supply chain innovation stage, the synergy degree and degree of freedom in the process of the three dimensions, establish IOT game payoff matrix and the implementation strategy proportion of replicated dynamic equation. Then we simulate IOT customer participation in innovative ways. Research has shown that IOT innovative customers recently, with the enterprise’s desire to maintain collaborative innovation relations becoming more intense; Companies to provide a free and high degree of open innovation platform, the customer may appear rejection; Customers are choosing IOT innovation low degree of freedom of the participation way, but eventually tend to choose high degree of freedom of the participation way; The more platform for customers, the customers involved in earlier Internet innovation platform.
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Christoph Schröder does one of the first attempts to analyze format transfers within the scope of different strategies, format elements, countries and success with focus on the fashion industry. Three distinct format transfer strategies are identified. The empirically observed design of format elements supports and extends the existing research. Fashion firms standardize their "Retail culture", which acts as a foundation for a successful format transfer strategy (core elements). New insights are provided with regard to format transfer into foreign countries as well as over a timeframe of five years. International retailers face specific challenges with regard to the decision on their retail format abroad, which is known as an important success driver. They may transfer their format elements unchanged or may adapt those elements. One successful strategy is known to be an unchanged format replication, which is linked to the fashion industry.
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The RFID technology and the perception of control regarding the way it might affect consumer data privacy in the retail industry are discussed. Regardless of privacy-enhancing technology employed, consumers feel helpless toward the RFID environment, viewing the network as ultimately more powerful than they can ever be. Better-educated consumers feel even less informed, less empowered, less able to make choices, and more helpless in the face of ubiquitous RFID technology than those without higher formal education. An open dialogue about the technology's advantages and potential dangers is an important step in removing this fear.
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The International Chamber of Commerce estimates that seven percent of the world trade is in counterfeit goods, with the counterfeit market being worth 500 billion USD in 2004. Many companies already use overt anti-counterfeiting measures like holograms to confine counterfeiting and product piracy. However, current techniques are not suited for automated tests of product authenticity as required in warehouses, or do not provide the required level of security. In this context, Radio Frequency Identification (RFID) is a promising approach, providing an extensible, flexible and secure measure against counterfeiting. Unique product identification numbers together with an infrastructure to seamlessly share RFID-related data over the Internet are a basis of efficient Track & Trace applications. An emerging infrastructure is the EPC Network, which can be used to provide pedigree information of products and makes plausibility checks possible. In this paper, we propose a solution for products requiring authentication mechanisms that go beyond track & trace. Therefore, the evolving EPC Network should comprehend the functionality to handle tags which support strong cryptography. We suggest extending the upcoming EPC Network infrastructure with an EPC Product Authentication Service. Moreover, the development of cost-effective, dedicated authentication devices as well as the belonging standardization is motivated.
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This article investigates the conflicting area of user benefits arising through item level radio frequency identification (RFID) tagging and a desire for privacy. It distinguishes between three approaches feasible to address consumer privacy concerns. One is to kill RFID tags at store exits. The second is to lock tags and have user unlock them if they want to initiate reader communication (user model). The third is to let the network access users’ RFID tags while adhering to a privacy protocol (network model). The perception and reactions of future users to these three privacy enhancing technologies (PETs) are compared in the present article and an attempt is made to understand the reasoning behind their preferences. The main conclusion is that users do not trust complex PETs as they are envisioned today. Instead, they prefer to kill RFID chips at store exits even if they appreciate after sales services. Enhancing trust through security and privacy ‘visibility’ as well as PET simplicity may be the road to take for PET engineers in UbiComp.
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This article investigates the conflicting area of user benefits arising through item level RFID tagging and a desire for privacy. It distinguishes between three approaches feasible to address consumer privacy concerns. One is to kill RFID tags at store exits. The second is to lock tags and have user unlock them if they want to initiate reader communication (user scheme). The third is to let the network access users’ RFID tags while adhering to a privacy protocol (agent scheme). The perception and reactions of future users to these three privacy enhancing technologies (PETs) are compared in the present article and an attempt is made to understand the reasoning behind their preferences. The main conclusion is that users don’t trust complex PETs as they are envisioned today. Instead they prefer to kill RFID chips at store exits even if they appreciate after sales services. Enhancing trust through security and privacy ‘visibility’ as well as PET simplicity may be the road to take for PET engineers in UbiComp.
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In this paper we propose an extended version of the open source jUDDI implementation by the Apache Software Foundation, adapted to pervasive RFID contexts. The registry adopts an OWL-S 1.1 Pro¯le instance annotation of mobile services and resources. Ontology-based metadata are exploited in order to perform a semantic-based service discovery w.r.t. a given request. The proposed framework has been devised for pervasive RFID-based logistics environments. A case study is presented along with experimental results on a prototype implementation.
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Radio Frequency Identification (RFID) technology has recently begun to receive increased interest from both practitioners and academicians due to the well-known mandates to suppliers from major global retailers and the United States (US) Department of Defense. Though the deployment of RFID in the supply chain is relatively new, propriety RFID systems have been utilised in the manufacturing environment since the early 1990s. This paper examines these empirical applications and presents an analysis of the benefits that have been observed in the field. This encompassing collection of six empirical applications of RFID in the manufacturing environment discusses how RFID technology is presently being utilised and its potential for use, by manufacturers to control internal operations and for supply chain management. In addition, we identify the implementation challenges and the corresponding strategies to enable RFID in the manufacturing environment. Our analysis offers insights that can be useful to practitioners who are considering RFID installations and to academicians who are studying RFID systems.
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The design, implementation, and deployment of large-scale RFID infrastructures can occur only through innovative solutions that address RFID challenges at all levels, including device, data processing, and data integration. The authors present and discuss several design issues associated with two Australian national RFID projects, implemented based on the EPCglobal Network. Using practical experience gained from these projects, they identify several areas of improvement and research opportunities for future large-scale RFID implementations and deployments.
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Radio-frequency identification (RFID) as an emerging technology has generated enormous amount of interest in the supply chain arena. With RFID technology, inventory can be tracked more accurately in real time resulting in reduced processing time and labor. More significantly, the complete visibility of accurate inventory data throughout the entire supply chain, from manufacturer's shop floor to warehouses to retail stores, brings opportunities for improvement and transformation in various processes of the supply chain. We developed a simulation model to study how RFID can improve supply chain performance by modeling the impact of RFID technology in a manufacturer-retailer supply chain environment. Our study provides a quantitative analysis to demonstrate the potential benefits of RFID in inventory reduction and service level improvement.
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The proliferation of radio frequency identification (RFID) systems in application domains such as supply chain management requires an IT infrastructure that provides RFID device and data management and supports application development. In this paper, we discuss these application requirements in detail. We also contend that the characteristics of passive RFID technology introduce constraints that are unique to the development of middleware for the RFID domain. These constraints include the occurrence of false negative reads, tag memory variations, the heterogeneous reader landscape, and the limited communication bandwidth available to RFID readers. To address these constraints and the application requirements for filtered and aggregated RFID data, we developed Accada, an open source RFID platform. This paper shows that the Accada implementation, which is based on a set of specifications developed by the EPCglobal community and a number of extensions, such as the surrogate concept and the virtual tag memory service, addresses the majority of the application requirements and limitations of passive RFID technology.
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In recent years, radio frequency identification technology has moved from obscurity into mainstream applications that help speed the handling of manufactured goods and materials. RFID enables identification from a distance, and unlike earlier bar-code technology, it does so without requiring a line of sight. In this paper, the author introduces the principles of RFID, discusses its primary technologies and applications, and reviews the challenges organizations will face in deploying this technology.
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Radio frequency identification (RFID) is a wireless communication technology that allows computers read the identity of inexpensive electronic tags from a distance, without requiring a battery in the tags. This technology has vast application in ticketing purchasing, and inventory management, in transportations, airline industry, and healthcare industry. Integrating sensors with RFID tags could also provide a snapshot of wide area environmental factors found in our physical surroundings. This could lead to a better forecasts, new business models, and improved management techniques.
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Radio frequency identification is a wireless identification technology that relies on cheap tags that can be attached to objects and that nearby readers can track. The computer science and computer engineering department at the University of Arkansas started a project aimed at developing open-source RF middleware to address this latter problem. In this article, we describe that software's development and the challenges and benefits of large-scale software development in universities
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Many of the enabling technologies developed by research communities that haven't always communicated with each other historically. But convergence is in the air - and smart objects and controllers require it. As the Web reaches out in the Internet of things, we increasingly add memory, processing, communications, and intelligence capabilities to the things around us. Targeting a world full of smart objects might provide us a clear grand challenge problem that can lead us to the world where everything truly is alive.
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This publication contains reprint articles for which IEEE does not hold copyright. Full text is not available on IEEE Xplore for these articles.
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Radio frequency identification (RFID) technology is used in numerous applications and offers a plethora of interesting potential new applications. However, this potential raises issues that require addressing to achieve its widespread acceptance by consumers. This paper investigates the factors that affect consumer acceptance of RFID technology. The purpose of this effort is to develop and test a theoretical model that contextualizes the technology acceptance model (TAM) within the context of RFID technology. The research model proposes that convenience, culture, privacy, regulation, and security are the principal factors influencing the consumerspsila acceptance of RFID. However, the results show that convenience, culture, and security are significant predictors. This study is the first in the RFID literature to use the TAM for explaining consumer acceptance of RFID technology. The findings suggest that: (1) higher perceived convenience of RFID technology leads to greater acceptance of this technology; (2) societal beliefs, value systems, norms, and/or behaviors influence the extent of consumer acceptance of RFID technology; and (3) higher perceived importance of and less willingness to sacrifice personal information security lead to lower intention to use RFID technology. Contextualization of TAM to RFID technology makes this study relevant to practitioners because the results can provide insight to organizations using or exploring the use of RFID technology.
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DOI:10.1016/j.dss.2005.05.006 In this paper, we present the findings of a case study on the development of a radio frequency identification (RFID) prototype system that is integrated with mobile commerce (m-commerce) in a container depot. A system architecture capable of integrating mobile commerce and RFID applications is proposed. The system architecture is examined and explained in the context of the case study. The aims of the system are to (i) keep track of the locations of stackers and containers, (ii) provide greater visibility of the operations data, and (iii) improve the control processes. The case study illustrates the benefits and advantages of using an RFID system, particularly its support of m-commerce activities in the container depot, and describes some of the most important problems and issues. Finally, several research issues and directions of RFID applications in container depots are presented and discussed.
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Recently, major software vendors (such as Sun, IBM, Oracle) introduced a RFID middleware product which process RFID tag data causing extended RFID related technology and application. RFID middleware which receives tag data from reader, internally processing received data, and transmit the results to the application acts as a key role of applying RFID technology to the application. In this paper, we define parameters for RFID middleware performance and introduce the design of a performance test tool of RFID middleware
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Readability of passive RFID fundamentally depends on the tag empowering. The minimum required power, usually referred to as sensitivity, depends on the chip and antenna manufacturing. The sensitivity affects the readability but it is not the sole determinant of readability. The readability of RFID comprises a number of factors, particularly in the UHF band. This paper proposes a classification of tag readability degradation factors and measurement methods to quantify the factors. It is shown that tag performance change at the attachment may affect the readability. A tag probe, a power measurement antenna at the position of tag attachment, can monitor essential data to comprehend the situation and establish a countermeasure to improve the tag readability. The operating environment, involving reader antenna positions and standing waves result from the multipath fading, is another important factor for the readability. The characteristics of the environment could be also grasped by using the tag probe.
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A semantic-based mobile registry for dynamic RFID-based logistics sup-port Enabling next-generation RFID applications: Solutions and challenges
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Extending the EPC Network: The potential of RFID in anti-counterfeiting RFID, privacy and the perception of risk: A strategic framework
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