... Specific suggestions include reducing tax and improving loan access (Hoa and Khoi, 2017), decentralizing policy-making to better support SMEs (Cox and Le, 2014;Le et al., 2016;Paswan and Tran, 2012;Tran and Santarelli, 2017), and increasing trust in the government at the community level (Dut, 2015;Nguyen and Wongsurawat, 2012;Phuong, 2014). Legal and institutional matters 39 (Carbonara et al., 2016;Dang, 2011;Hoa and Khoi, 2017;Nguyen and Le, 2019;Nguyen and Mort, 2016;Nguyen and Nguyen, 2011;Nguyen, 2014;Thu Hien, 2018;Tran et al., 2016;Vu and Le, 2016) 10 Internationalization 17 Nguyen et al., 2013;Thai et al., 2012;Vu and Lim, 2013; 11 Education and Training 10 (Ngo et al., 2018;Raven and Le, 2015;Suzuki et al., 2014;Vuong, La, Vuong, Nguyen, et al., 2018b;Vuong and Napier, 2015) 12 Poverty alleviation and job creation 21 (Cox and Le, 2014;Noel et al., 2010;Nguyen, Verreynne and Steen, 2014b;Paswan and Tran, 2012) 13 ...