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Identifying Effective Knowledge Building Activities for Learning Computer Software (Journal of Computer Science Education)

January 1996

Authors:

Robin Holding Kay

University of Ontario Institute of Technology

Identifying the nature and effect of knowledge building activities (KBAs) is an effective method for investigating and understanding knowledge acquisition. The purpose of this study was to investigate KBAs in the domain of computer software. Thirty-six adults (18 male, 18 female; 12 beginners, 12 intermediates, 12 advanced users) were asked to think aloud while they attempted to learn a series of tasks in a common spreadsheet package. A detailed analysis of 3,061 KBAs revealed that seeking information and actions (e.g. pressing a key, playing, exploring) were prominent in learning effectively. An analysis of more specific KBAs showed that directed (as opposed to broad) search, trial and error, and careful observation had a strong impact on learning. Pace of learning and systematic testing played a more moderate role. The effect of KBAs varied as a function of ability. Practical recommendations are offered to educators of computer studies.

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Kay, R. H. (1996). Identifying effective knowledge building activities for learning computer software.

Journal of Computer Science Education, 11 (1), p. 21-24.

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