The phenomenological study illuminated the lived experience of senior-level student affairs administrators who encountered high-profile crises, such as natural disasters, intentional violence, or accidents. In the midst of unimaginable tragedy, their lived experience was defined by: uncertainty and fear, heightened awareness, personal impact, and incidental learning. As the community emerged from
... [Show full abstract] tragedy, leaders viewed their ultimate responsibility as creating healing environments and helping others move forward in a meaningful manner.