Article

Health Care Provider Surveys in the United States, 2000-2010: A Review

1NOVA Research Company, Bethesda, MD, USA.
Evaluation & the Health Professions (Impact Factor: 1.91). 03/2013; 36(1):106-26. DOI: 10.1177/0163278712474001
Source: PubMed

ABSTRACT

Surveys of health care providers (e.g., physicians and other health care professionals) are an important tool for assessing health care practices and the settings in which care is delivered. Although multiple methods are used to increase survey data quality, little is known about which methods are most commonly implemented. We reviewed 117 large surveys described in literature published between 2000 and 2010, examining descriptions of survey design features, survey implementation, and response rates. Despite wide variation, the typical provider survey selected practicing physicians as respondents, used the American Medical Association Masterfile as sample frame, included mail as both mode of initial contact and questionnaire administration mode, and offered monetary incentives to respondents. Our review revealed inconsistency of documentation concerning procedures used, and a variety of response rate calculation methods, such that it was difficult to determine practices that maximize response rate. We recommend that reports provide more comprehensive documentation concerning key methodological features to improve assessment of survey data quality.

Download full-text

Full-text

Available from: Gordon B Willis, Dec 14, 2014
  • Source
    • "A response rate of at least 60 % is set as a minimum requirement for publication by some scientific journals [25]. However, there is a steady decline in response rates in published surveys of health care providers in the USA, and during 2005–2008 only about 35 % met the 60 % criteria and none in 2009 [26]. This was also true for postal surveys of healthcare professionals covering 1996 to 2005, where the response rate (350 studies, average response rate 58 %) was significantly lower than during the previous 10-year period. "
    [Show abstract] [Hide abstract]
    ABSTRACT: Background The purpose of this study was to investigate knowledge, attitudes and clinical experience with regard to patients with eating disorders (ED) among Norwegian dentists. Methods In 2010, a questionnaire was sent to all dentists in Norway (N = 4282) comprising 33 questions related to demographics of the participating dentists, their knowledge of ED (general and oral health aspects), clinical experience, attitudes and perceived management preferences. Results The participation rate was 40 % (47 % women and 53 % men). Their knowledge about ED was often retrieved from common media sources and the greater part of the participants reported they had seen very few patients with ED during their professional career. Female dentists reported superior knowledge about ED compared to males, but the former experienced greater difficulties to inform about the condition. Referrals of the patient to other health facilities were significantly more common among female compared to male dentists. The majority of dentists (76 %) reported a need of more education related to ED management. Conclusions The Norwegian dentists in this study reported limited clinical experience and insufficient knowledge regarding ED. There is therefore a need to increase both undergraduate and continuing education in this field, which can improve preventive and management measures that a dentist can provide for ED patients.
    Full-text · Article · Dec 2015 · BMC Oral Health
  • Source
    • "Also needed is a better understanding of the mechanics of designing and fielding provider surveys. Recent systematic reviews published in EHP identified a number of incentive-and designbased interventions potentially successful in improving survey participation among physicians and nurses (McLeod et al., 2013; VanGeest & Johnson, 2011; VanGeest, Johnson, & Welch, 2007). Gaps remain, however, with a recent National Cancer Institute workshop identifying four critical areas in the design and fielding of physician surveys specifically, including points of contact and response modes, response incentives, and questionnaire design burden (Klabunde et al., 2012). "

    Full-text · Article · Sep 2013 · Evaluation & the Health Professions
  • Source
    • "Researchers should more rigorously evaluate both the quality of their sample frame and the representativeness of their respondents. McLeod et al. (2013) describe inconsistent and at times misleading methods for calculating and reporting response rates, presumably in order to meet the high expectations of journals. Training researchers to assess and report on the quality and representativeness of their data will be more valuable to science than merely requiring a fixed level of response. "
    [Show abstract] [Hide abstract]
    ABSTRACT: The versatility, speed, and reduced costs with which web surveys can be conducted with clinicians are often offset by low response rates. Drawing on best practices and general recommendations in the literature, we provide an evidence-based overview of methods for conducting online surveys with providers. We highlight important advantages and disadvantages of conducting provider surveys online and include a review of differences in response rates between web and mail surveys of clinicians. When administered online, design-based features affect rates of survey participation and data quality. We examine features likely to have an impact including sample frames, incentives, contacts (type, timing, and content), mixed-mode approaches, and questionnaire length. We make several recommendations regarding optimal web-based designs, but more empirical research is needed, particularly with regard to identifying which combinations of incentive and contact approaches yield the highest response rates and are the most cost-effective.
    Full-text · Article · Sep 2013 · Evaluation & the Health Professions
Show more