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The shifting terminologies of information

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Abstract

At the heart of any discussion of the information sciences, at least when this discussion is held in the English language, lies the problem of the variant, and shifting, set of concepts and meanings of the terms ‘library’ and ‘information’. The term ‘information’, in particular, has a variety of meanings in different contexts and communities of discourse, providing an excellent example of Wittgenstein‘s language game. This implies that any terminology built around this central concept is in danger of being constructed on ’shifting sands’. This article outlines, for the English language only, some of these diverse meanings of information, and their consequences for the terminology of the information sciences. It focuses on the variant relationships between information and related concepts, particularly data and knowledge. It also includes an account of the view information taken in the hard and soft methodologies of system science, as well as the new discipline of ‘information physics’. From this, some remarks may be made on the changing meanings of the complex terms such as ‘information technology’ and ‘information literacy’, as well as those complex terms involving ‘management’, information management, knowledge management, document management etc. A similar, though shorter, treatment will de given to terminology around the ‘library’ concept, particularly in view of the change toward viewing a library as an organised virtual information space, rather than physical environment.

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... To be knowledgeable about information resources and how to best use these sources. The rules guarding providing information so that specific user needs are satisfied and how to assure convenient access to all forms of information (Bawden, 2001). ...
Chapter
Doctors and other health workers are in constant need of quality and timely information. To this end, medical/health librarians have critical roles to play. Their major duty is to advance access to available health information resources and services. However, reports abound of low library usage due to inadequate awareness of the availability of most of the information sources and services in medical libraries. Considering the need for the effective delivery of medical library services, the aim of this chapter was to highlight new roles and duties of medical/health librarians. It also discussed some of the skills that are needed by medical/health librarians. The chapter concludes that medical/health librarians must be engaged in newer roles and duties to be able to provide value-added services that will promote awareness and improve medical library use.
... This, we hoped, would shed light on the perennial question of whether there is some underlying sameness in the nature of information as understood in different domains; whether it is, in some sense, the same thing. The alternative, of course, is that there is little or no underlying sameness; rather the situation is confused by the use of the same English word-information-for things and processes which have only a superficial, or a very general, similarity [4]. ...
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... Its definitional essence is elusive due to its all pervasiveness, broadness and vagueness (Weller, 2008, p. 14). It is the most overused but least understood term of our times (Bawden, 2001). ...
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... It was part of a "world of animated essences and living forms quite divergent from our own" (Peters 1988;p11) 11 . When the English words informe and informacioun emerged at the end of the 14 th century (Bawden 2001, Callaos & Callaos 2002, Schement 1993, they also appear to have been conditioned by the reigning Aristotelian doctrine of hylomorphism (Peters 1987;p10). ...
... It may be argued, of course, that the meaning of library too has been broadened of late. Bawden (2001) claims that the word can no longer be assumed to refer to "a physical stock of books, journals, etc.," but has come to represent any "organised collection of information resources, partly or wholly digital, and networked" (p. 97). ...
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... Pour sa part, l'information est elle aussi un concept qui présente une grande variété de définitions dans différents contextes et courants de recherche (Bawden, 2001 ...
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... 244). Moreover, the assertion of youngsters in each investigation that textual information adheres to a certain linguistic structure emphasizes a trait that Bawden (2001) particularly associates with the communication of information. Specifically, he draws attention to a 'syntactic' aspect, 'dealing with grammar and language' (p. ...
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... Furthermore, the concept of " information " appears in different guises, in disciplines far removed from the library/information area, including the physical and biological sciences (Bawden, 2001). The intriguing question which this raises is whether this is simply a consequence of the same word being used to denote different concepts – though clearly with something in common – or whether there is indeed a closer link, at a deep level, between the meaning of the term in these different domains. ...
Article
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... It is difficult to think that the situation has improved much in the intervening years. Indeed, it may even have worsened, as the term " information " is used ever more widely as a central concept in JDOC 62,6 the physical and biological sciences (Bawden, 2001, 2005). Within the information sciences, the recent appearance of two special issues of leading journals devoted to the philosophy of information (Hjørland, 2005; Herold, 2004) attests to the continuing debate on the concept. ...
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Purpose – The purpose of this paper is to review Wilson's (1981) seminal article, “On user studies and information needs” (Journal of Documentation, 1981, Vol. 37 No. 1, pp. 3-15) as part of a series celebrating the Journal's 60th anniversary. Design/methodology/approach – This paper adopts a literature-based conceptual analysis, taking Wilson's paper as the starting point, and evaluating the significance of, and later developments in, the issues dealt with in that article. Findings – Wilson's article has had a significant effect on the development of information science. It dealt with several fundamental issues, including the nature of information itself and of information need, models of information seeking and information behaviour, particularly those based on phenomenological or “whole life” concepts, appropriate research methods for these areas, and the nature of information science as an academic discipline. Originality/value – The paper provides a perspective on the development of information science over 30 years, with particular emphasis on the study of human information behaviour.
... This problem is not restricted to the contingencies of interdisciplinary research (Spanner, 2001) as terminology shifts within disciplines. Of particular concern to this paper are the shifts within library and information science (Bawden, 2001) and within sociology (Blumer, 1969, p. 141). ...
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... Ramesh (2001) suggest that the models associated with knowledge management provide a suitable framework to respond to complex problems. On the other hand, knowledge work and knowledge management can present complex problems. First there is the issue, raised by Malholtra (1998) and Kidd (2001), that knowledge management may just be a management fad. Bawden (2001) suggests that the concept of knowledge management is 'much-hyped' and subject to confusion stemming from divergent viewpoints. Also, the conflicting interests of multiple stakeholders in knowledge management are an indication of the presence of organisational complexity (Buckingham Shum 1997; McHenry 2002; Bryson et al. 2002). Furthermo ...
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... • Level of added value: The relationship among data, information and knowledge is shown as reflecting increasing levels of value added from data to information to knowledge (Liao et al., 2004;Ponelis & Fairer-Wessels, 1998;Donald Hawkins, cited in Zins, 2007b; Gordana.Dodig-Crnkovi cited in Taylor, 1986;Zins, 2007b). • Degree of distillation: The relationships among the three concepts are also described in terms of increasing degree of distillation from data to knowledge, where the distillation is achieved through the value adding processes of summarizing, evaluating, comparing, classifying, and so on (Bates, 2005;Bawden, 2001;Corrall, 1999;Liao et al., 2004;Taylor, 1986). • Degree of complexity: The hierarchal relationships of data, information and knowledge are based on the increasing levels of complexity that each shows as we go from data to information and to knowledge (Anna da Soledade Vieira, cited in Allee, 1997;Zins, 2007b). ...
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... Brooke's view of knowledge and information as essentially the same 'essence', distinguished by the degree of coherence, points to the commonly quoted 'information hierarchy', with data-information-knowledge-wisdom arranged on a line, or in the form of a pyramid, sometimes with other elements such as 'capta' ('interesting data') added (see, for example, Checkland and Holwell [50] and Rowley [51]). Despite this early elucidation of two helpful ways of understanding the concept of information, there has subsequently been little agreement on the best way of defining or explaining it with any precision: an unfortunate state of affairs, given the necessity, as noted by Farradane, for such a definition to act as a basis for the explication of the discipline (see, for example, Meadow and Yuan [52], Bawden [53], Cornelius [54], Capuro [55], and Floridi [56]). A current point at issue strikes an interesting echo from the past. ...
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... Research on information in organizations [10], decision making [11], decision making behavior [12], and virtual environments [13], has led to great deal of understanding about information and its importance in different decision making situations. Owing to the unique nature of information as an economic good [14], a concept having inherent complexity [15], and a resource that can be used, or transferred without a concern for decrease in value [16], studies have been necessary to examine the importance of information in transactions taking place at the individual and organizational level. ...
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Der Informationsbegriff als zentraler Gegenstand von Informationskompetenz wird in der bibliothekarischen Diskussion in der Regel nicht explizit themati-siert, sondern lässt sich aus Fachliteratur und Bibliothekspraxis nur implizit erschließen. Eine theoretische Beschäftigung mit dem Informationsbegriff ist jedoch unabdingbar, soll das Konzept "Informationskompetenz" auch außerhalb des bibliothekarischen Kontextes verständlich und nutzbar gemacht werden. Im vorliegenden Text, der sich als Beitrag zu einer Theorie der Informations-kompetenz versteht, werden zunächst verschiedene Informationstypologien und -begriffe vorgestellt und diskutiert, die im Zusammenhang mit Informations-kompetenz als relevant erachtet werden. Anschließend wird das Verhältnis von Informations- und Wissensbegriff näher beleuchtet. Ergebnis dieser Begriffsanalyse ist die These, dass einem Konzept von Infor-mationskompetenz, das auch außerhalb von Bildungswesen und Wissenschaft eingesetzt werden können soll, ein Informationsbegriff zugrunde gelegt werden muss, der über das klassische bibliotheks- und informationswissenschaftliche Verständnis von Information als medial kommuniziertes, in Dokumenten reprä-sentiertes bzw. in Informationssystemen gespeichertes Wissen hinausgeht und weitere Dimensionen dessen, was "Information" sein kann, umfasst. Diese Publikation entstand im Rahmen eines Dissertationsprojektes zu Informationskompetenz in Unternehmen und Organisationen am Institut für Bibliotheks- und Informationswissenschaft der Humboldt-Universität zu Berlin.
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This research presents initial part, a historical and interpretative narrative of the theoretical and practical contributions from information literacy or information competencies training, which have made the past thirty-five years since the international context (IL-INFOLIT), and specifically, from the Iberoamerican context (ALFIN-COMPINFO), in relation to the developments and implications for higher education. After this narrative, which allows timelines to locate in the historical development on this subject, and have an overview of the state of the art and theoretical-conceptual positions, which assumes and proposes this text regarding Information Literacy or Information Competencies, is passed to define and analyze the implications and interrelationships involving the concept and practice of "Lessons Learned". It realized that delimitation, presents the work of analysis applied that this research continues, considering the model proposed, which includes four methods and tools, selected and prepared, to capture Lessons Learned in Information Literacy Programs at universities in Ibero-America. Finally, after having the participation of 289 cases, are synthesized and described as GUIDE, the most significant lessons learned from these training programs (75 lessons), to be considered as a proposal for good practice for institutions that currently develop information literacy processes can generate continuous improvements, and for the starting or have not yet incorporated this training may have an orientation that saves time, resources, effort and learning, and so, with the necessary context adaptations, move more efficiently and effectively, considering the urgency must exist to incorporate information literacy, information competencies, in university education in the XXI century.
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The valuation of knowledge, and hence the assessment of the usefulness of approaches and programmes for managing knowledge, is a difficult, yet vital, task. This paper reviews some recent approaches, setting them in a context of wider philosophical and pragmatic issues. It identifies some paradoxical qualities of information and knowledge at the heart of this topic, and considers their implications.
Article
When a person receives signals carrying information, they unconsciously group them into portions, or quanta. Therefore, the person believes that this signal grouping is a property of the signals themselves, and not a result of his participation. To perceive and interpret these signals, a person should possess certain knowledge, otherwise the received signals will be perceived as noise. Information is compared with the magic numbers developed by humanity as a result of long-term observation of social practices and incorporated into all peoples’ cultures. As a result, information is confirmed to be a property of living systems only.
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The use young people make of libraries—both school and public—has been investigated in a range of research projects over the past 25 years, yet very little attention has been given to understanding of the term ‘library’ itself among this group. The study addressed in this paper aimed to explore whether—against a background of great change in the nature of libraries and, in particular, the shift towards virtual, rather than physical, collections—children's attitudes to the word now reflect the modern characteristics of libraries. In May 2006, data were collected via questionnaire from 45 children 8–10 years old attending a Canadian elementary school. One question asked the pupils what they thought of when they heard the word ‘library’. Although seven individual strands of meaning were apparent in the participants’ ideas when they were analysed as a totality, the youngsters were seen overwhelmingly to associate libraries with books. Libraries were also frequently understood to take the form of physical premises. The fact that these children have yet to embrace today's concept of libraries as providers of information regardless of its form suggests that educators still have much work to do in widening young people's understanding in this area.
Article
Purpose The purpose of this article is to elaborate the picture of the processes of information use by comparing conceptualizations provided by the constructivist approach and the human information processing approach. Design/methodology/approach The article is a conceptual analysis of major articles characterizing information use and human information processing in the fields of information studies and consumer research. Findings It is found that both research approaches share the assumption that interpreting, relating and comparing qualities of things is fundamental to the information use process. Research limitations/implications The picture of information use processes is based on the comparison of two research approaches only. Originality/value Compared to the numerous studies on information needs and seeking, the questions of information use have remained under‐researched. The study elaborates the conceptual picture of information use processes by identifying similarities and differences between two major research approaches.
Article
Little research has investigated the ways in which young people understand the word, `information', despite the fact that what is learnt from such studies can have clear implications for practice. In order to extend the meagre knowledge base, the authors conducted a quantitative research project that collected, via an electronic questionnaire, data from 348 teenagers in an English high school. Respondents were asked to use a Likert scale to indicate their reactions to thirteen statements pertaining to the nature of `information'. There was much uncertainty or indifference among the pupils in relation to the issues and considerable variation in the balance of opinion between boys and girls. The relative prevalence of a particular response to a certain question also often varied appreciably from one year group to another. The uncertainty and lack of consensus on many matters highlights the problems of using the word, `information', with young people.
Article
Purpose The purpose of this paper is to examine the theory of a control revolution in nineteenth century England, and its social and technological implications for the information society. It takes up where most historical interpretations of the industrial revolution end, and before most analyses of the digital era begin. The work focuses on three distinct types of technological advance – in transportation, in communication, and in the processing of information – without adopting a technologically deterministic argument. Design/methodology/approach Historical analysis, based on both primary and secondary sources. Findings The article first considers the introduction of the railways, and makes a case in that there were two crises of control involving railway technology in the nineteenth century: a crisis of communication, and a crisis of organisation. It goes on to assess the growth of bureaucracy and organisation in commerce. The expansion of government surveillance power towards the end of the nineteenth century is also discussed. Research limitations/implications This paper is broad in its scope and therefore some necessary omissions and limitations have been made. Many of the terms used throughout have entire literatures on their meanings, but it is not the intention of this paper to engage further with these debates, and it is acknowledged that within this limited discussion there is room for some ambiguity surrounding terms. Such concepts have been defined as far as possible within the article. The impact of warfare and military organisation are key themes, and while extremely relevant, deserve fuller discussion elsewhere. Also, while there would have undoubtedly been effects upon the British Empire from English industrialisation and the resulting crises of control, it has not been possible to discuss the implications of differing socio‐economic and political conditions within the Empire in this paper. The increasing sophistication of other professions such as finance and accounting in this period have not been considered, although again, this is an area which deserves individual study[1]. Originality/value The research takes a step towards demonstrating that the origins of the information society can be traced back to the structural and organisational implications of the control revolution of the nineteenth century. The methods of control created the basic communication infrastructures still used in 2005, and set the precedent for government intervention and social surveillance. It concludes by discussing the potential crises of control within the information society.
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Purpose This paper aims to set out a coherent intellectual framework to help to better understand how people create, organise, manage, use and dispose of their personal digital archives. The context for this is the increasing volume and diversity of digital information objects being captured and stored by individuals in their personal capacities and the need to find ways to preserve this material for posterity. Design/methodology/approach The research presented here is based on literature analysis, the questions having been informed by an earlier series of in‐depth interviews. The approach taken is to synthesise key concepts from the computer science, information management, and archives and records management literatures. Key concepts from the existing literature in computer science, information management, and archives and records management were elicited and synthesised to create a coherent document lifecycle narrative. Findings Individuals exhibit great diversity in terms of personal information management and digital archiving practice at just about every point in the digital information cycle: much more so than is the case in formal repositories. Practices exhibited are not always conducive to efficient document management. This represents a very keen challenge for professional curatorial practice. Practical implications Little is known about how individuals manage digital information resources in their personal capacity, outside of their corporate or institutional employment. Yet both individuals on their own and professional curators on behalf of repositories are increasingly being faced with the challenge of how to deal with digital media. It is hoped that this paper will contribute to a growing debate in this area. Originality/value Personal information management from the perspective of personal digital archives is a surprisingly under‐researched area and the proposed model adopts an archival information lifecycle approach. It seeks to apply and promote an archivally‐oriented personal information management.
Article
The field of information history has only been seriously theorized and discussed as an independent area of scholarship over the last ten years or so, and there remains much to be done in order to bring it into the wider academic spotlight. However, during this same period, scholarly work on information in history has been abundant and ever increasing. This article explores some of the key monographs of the past decade which take historical information as their theme. It concludes that, since 2000, not only has there been a growth in the volume of such publications, but also that there has been a growing historiography amongst scholars working in this area. Information history discourse has formed its own identity, and this article offers an exploration of its central characteristics as we come to the end of the first decade of the 2000s.
Article
The meaning or meanings of record, and the relationship of records to other concepts such as evidence and information, are continuing subjects of debate. This paper examines statements about the nature of the record made by writers and practitioners within the archives and records management community, and it identifies some of the ways in which understandings and emphases vary. After reviewing different attitudes to definition and the perception of meaning, it discusses the challenges of defining records in terms of evidence or information, and suggests that archivists and records managers may prefer to consider evidence and information as two of the many affordances that records provide to their users. It concludes by exploring the concept of representation and proposing an alternative characterization of records as persistent representations of activities.
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The concepts of ‘information literacy’ and ‘digital literacy’ are described, and reviewed, by way of a literature survey and analysis. Related concepts, including computer literacy, library literacy, network literacy, Internet literacy and hyper-literacy are also discussed, and their relationships elucidated. After a general introduction, the paper begins with the basic concept of ‘literacy’, which is then expanded to include newer forms of literacy, more suitable for complex information environments. Some of these, for example library, media and computer literacies, are based largely on specific skills, but have some extension beyond them. They lead togeneral concepts, such as information literacy and digital literacy which are based on knowledge, perceptions and attitudes, though reliant on the simpler skills-based literacies
Article
The genetic information system is segregated, linear and digital. It is astonishing that the technology of information theory and coding theory has been in place in biology for at least 3.850 billion years The genetic code performs a mapping between the sequences of the four nucleotides in mRNA to the sequences of the 20 amino acids in protein. It is highly relevant to the origin of life that the genetic code is constructed to confront and solve the problems of communication and recording by the same principles found both in the genetic information system and in modern computer and communication codes. There is nothing in the physico-chemical world that remotely resembles reactions being determined by a sequence and codes between sequences. The existence of a genome and the genetic code divides living organisms from non-living matter. If the historic process of the origin and evolution of life could be followed, it would prove to be a purely chemical process. The question is whether this historic process or any reasonable part of it is available to human experiment and reasoning; there is no requirement that Nature’s laws be plausible or even known to mankind. N. Bohr [Nature 308, 421–423, 456–459 (1933)] argued that life is consistent with but undecidable by human reasoning from physics and chemistry. Perhaps scientists will come closer and closer to the riddle of how life emerged on Earth, but, like Zeno’s Achilles, never achieve a complete solution.
Article
This paper clarifies some terms and concepts surrounding the idea of the 'digital library'. A set of twenty underlying assumptions, often expressed implicitly rather than explicitly in the literature, is outlined, and variant forms are compared. There follows an explication of a series of terms, essential to the understanding of the concept of the digital library and its components, which are often used nebulously or with different meanings. It is suggested that the lack of a common conceptual framework for the subject presents problems for the practitioner as well as the theorist.
Article
The introduction of the printing press to Europe in the mid-fifteenth century, and its effect on the communication of information, are considered, largely by reference to the writings of Elisabeth Eisenstein. Analogies and similarities with the impact of the Internet are identified, as a way of gaining insight into the current communications revolution.
Article
The ideas of information theory which underlie cybernetics and its information-processing aspects still has a solid reputation to be both extremely abstract and highly mathematical. Furthermore, the tract has been accused of a slow development and not accentuating the difference between information and communication theories. In this paper an attempt is made to demonstrate that principles and concepts used in information theory can be both understood and used from a psychological basis - without the use of complicated mathematics. The difference between information and communication theory is considered as well as some new and revolutionary concepts. The study shows that the influences of the investigated area have grown considerably with the contributions from information physics.
Article
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Book
The 2nd edition adds material on the role of errors in scientific observation and a critical discussion of determinism from the standpoint of information theory to the material of the 1st edition, which applied information theory to a great number of problems of physics, including: the analysis of signals; thermodynamics; Brownian movement; thermal agitation in electronic tubes, rectifiers, etc.; entropy; Maxwell's demon; Szilard's well-informed heat engine; observations and error; communication; and computing. The new material on determinism leads to Brillouin's "matter of fact" point of view that strict determinism is impossible in scientific prediction because the high cost at some point makes increasing accuracy unattainable. The limit of accuracy is a practical rather than an inevitable limitation in the logical sense. The limitations can be formulated in precise ways by quantum conditions and information theory and should be included in the physical theory.
Article
The idea of ‘information as resource’, and the related ‘information as commodity’ is reviewed. Attributes of information which make it appear similar to, and different from, other resources are evaluated. The term is used in two rather different ways: to indicate the importance of information within an organization, and to imply the appropriateness of a resource management model to handle information. We find the first to be valid, and the second unjustified. The resource view of information is a useful analogy, but it should not be pushed too far.
Article
This book is intended primarily as a textbook for students of information systems, information technology and computer science. Students of management or administration who will be involved in establishing large information systems may also find it pertinent. It brings together material from a large variety of disciplines, including sociology, semiotics and management, as well as philosophical and anthropological studies of information. Part 1 sets out the basis for understanding information. Part 2 brings together the more theoretical material of semiotics with tangible material on organizations and institutions. The authors conclude with an analysis of how the various threads of issues studies can be brought together to give us a coherent view of both the underlying principles and the applications of the study of information systems.
Article
The genetic information system is segregated, linear and digital. It is astonishing that the technology of information theory and coding theory has been in place in biology for at least 3.850 billion years (Mojzsis, S.J., Kishnamurthy, Arrhenius, G., 1998. Before RNA and after: geological and geochemical constraints on molecular evolution 1-47. In: Gesteland, R.F. (Ed.), The RNA World: The Nature of Modern RNA Suggests a Prebiotic RNA, second ed. Cold Spring Harbor Laboratory Press, Boca Raton, FL). The genetic code performs a mapping between the sequences of the four nucleotides in mRNA to the sequences of the 20 amino acids in protein. It is highly relevant to the origin of life that the genetic code is constructed to confront and solve the problems of communication and recording by the same principles found both in the genetic information system and in modern computer and communication codes. There is nothing in the physico-chemical world that remotely resembles reactions being determined by a sequence and codes between sequences. The existence of a genome and the genetic code divides living organisms from non-living matter. If the historic process of the origin and evolution of life could be followed, it would prove to be a purely chemical process (Wächtershäuser, G., 1997. The origin of life and its methodological challenge. J. Theor. Biol. 187, 483-694). The question is whether this historic process or any reasonable part of it is available to human experiment and reasoning; there is no requirement that Nature's laws be plausible or even known to mankind. Bohr (Bohr, N., 1933. Light and life. Nature 308, 421-423, 456-459) argued that life is consistent with but undecidable by human reasoning from physics and chemistry. Perhaps scientists will come closer and closer to the riddle of how life emerged on Earth, but, like Zeno's Achilles, never achieve a complete solution.
Article
How do genetic systems gain information by evolutionary processes? Answering this question precisely requires a robust, quantitative measure of information. Fortunately, 50 years ago Claude Shannon defined information as a decrease in the uncertainty of a receiver. For molecular systems, uncertainty is closely related to entropy and hence has clear connections to the Second Law of Thermodynamics. These aspects of information theory have allowed the development of a straightforward and practical method of measuring information in genetic control systems. Here this method is used to observe information gain in the binding sites for an artificial ‘protein’ in a computer simulation of evolution. The simulation begins with zero information and, as in naturally occurring genetic systems, the information measured in the fully evolved binding sites is close to that needed to locate the sites in the genome. The transition is rapid, demonstrating that information gain can occur by punctuated equilibrium.
Information theory in physics
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