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Network communication in the construction industry
Abstract
Multiple parties are involved in completing a construction project. Such parties possess different skills and each sets out to be self-sufficient. However, it is accepted that communication between parties is critical to the success of an alliance. A supporting mechanism is developed, which determines the roles of inter- and intra-organisational communication, and helps to achieve efficient and effective communication. Communication between construction alliance parties consists of several aspects. First, inter-organisational communication should take place in the alliance team. Representatives from individual organisations take the role for communication in the team. Second, communication channels are created for either close contacts or distant connections. Finally, the choice of channels depends on the amount of information, how instant it needs to be, and the efficiency and effectiveness of communication.
... The clarity of information flow and required approvals procedures affect the internal communication quality between the owner's requirements, designers' documents, contractors/subcontractors' teams, and consultant organization. Effective construction project communication facilitates many cultural and organizational stakeholders with diverse levels of knowledge, perspectives, and interests to be involved in the implementation processes [22][23][24] . ...
... Further influenced by the need to stick to facts and keep written communication professional at all times to promote its outcome in the long term. Besides the means of influencing positive communication, it is essential to underscore the influences of ineffective communication and how it hurts the construction process [24,32] . The impact of ineffective communication on construction can be devastating to the costs, process, and progress of the construction process and leads to poor outcomes [33,34] . ...
... This different construction network presents contractual information relationships to connect the independent parties within contract conditions to organize activities and resources in impersonal and hierarchical relationships, without diffusion-restricted and poor flow information. The coordination structure remains hierarchical [16,24,[40][41][42] . Communication management in construction project procedures includes three stages. ...
Enhancing the quality of communication processes among all construction project stakeholders is an increasing concern among scholars and practitioners since it has substantial impact on the success of construction projects. Therefore, managing all potential risks arising from construction project communication processes is vital to construction project management success. This research addresses and analyzes potential risks in communication management processes. It also suggests an appropriate approach for dealing with such potential risks. The study methodology builds on a questionnaire survey conducted among 40 organizations working inside construction projects within the campus of King Faisal University (KFU), Saudi Arabia. The results achieved a comprehensive register of all potential risks related to communication management processes derived from statistical analysis. A flowchart was conducted to facilitate successful communication processes and reduce risks associated with communication. The results presented novel guidelines that could be widely applied in different construction project environments to improve the communication management processes and reduce associated risk.
... The cognitive component of digital literacy refers to the mental tools and operations needed to acquire, comprehend, and process information (Collins Dictionary, n.d.). Developing strong "habits of mind" through exposure to diverse perspectives on digital environments enhances critical thinking, problem-solving, and the ability to evaluate digital material (Belshaw, 2014). This cognitive aspect also involves mastering subject-specific and general digital tools, which are essential for efficiently processing and interpreting information. ...
... Literacy traditionally involves reading and writing (Lankshear & Knobel, 2007), but in the digital age, being literate also means using digital technologies wisely to promote social action (Martin, 2006). Constructive creativity often involves repurposing or remixing existing content with proper attribution, as emphasized by the Creative Commons licenses (Creative Commons, 2023;Belshaw, 2014). Originality, in this context, means blending traditional ideas in new ways rather than inventing something entirely new (Shareef, 2018). ...
... The communicative component of digital literacy is crucial, as it plays a role in nearly all aspects of literacy, connecting closely with other elements, particularly the constructive and cultural components (Belshaw, 2014). Communicative literacy involves understanding how communication technologies function, including network literacy, which focuses on how individuals interact within networks to access information and resources (jPodcaster, 2012). ...
... Leadership in construction is notably task-oriented, prioritizing end goals over means, aligning with Machiavellian principles (Ofori 2008). However, Machiavellians "self-focused" attitude in conversations can particularly influence the functions of construction organizations, where teamwork and effective communication between parties is imperative to successfully navigate complex contractual relationships, partnerships, and informal alliances between stakeholders (Senescu et al. 2013;Cheng et al. 2001). Given the industry's distinctive nature and leadership structures, it provides an intriguing context for this research. ...
... Although the primary focus of this research was to explore the communication strategies utilized by Machiavellian leaders and to explore the impact of Machiavellian leadership on employee voice within construction organizations, the findings suggest broader implications. The communication processes identified in the study can have potential consequences for workplace relationships (see Senescu et al. 2013;Cheng et al. 2001), employee well-being (Li et al. 2022;Omer et al. 2022), project safety (see Kines et al. 2010), andultimately, project success (Jian et al. 2016;Mollaoglu-Korkmaz et al. 2013). Nevertheless, further research is essential to verify and validate these hypotheses, specifically for Machiavellians. ...
Construction projects, characterized by their significant budget, time, and resource demands, necessitate effective leadership. Existing research has predominantly focused on identifying ideal leadership styles for construction leaders, often overlooking the impact of “bad” leadership. This paper addresses this gap by exploring Machiavellian leadership within construction projects. Utilizing qualitative methods, 30 interviews with construction organization members were conducted to explore communication strategies employed by Machiavellian leaders and their impact on employee voice in construction organizations. The findings reveal that leader communication strategies are shaped by a combination of their Machiavellian personality, the context of the construction industry, and national culture. Furthermore, the impact of leaders’ communication strategies on employee voice depends on the Machiavellian tendencies of both the leader and the employee. This research offers a nuanced and informed research agenda that aligns with emerging industry needs, bridging the gap between theory and practice in construction project leadership.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
Sustainable building development involves several stakeholders, team participants, and their fulfilment can affect the performance and outcome of succeeding construction development. The effect of the individual or human component is one of the most desperate reasons for the realisation of any progress in the building sector. Organisations are developing an increasing number of project teams to meet diverse organisational goals as they acknowledge the value and importance of project teams. However, in order to ensure that the project team achieves positive results, management, particularly the project manager, must focus on crucial elements such as team satisfaction. Project success can be influenced by team satisfaction. The project leader usually oversees and manages the team, organising and managing project activities between stakeholders and other team members. The study found that gratitude, enhanced morale, increased responsibility, putting in extra effort, and job quality are all reasons why team satisfaction might affect a construction project's success.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
Functionality as a measure to project performance encompasses definitions across literatures, relevance and essentiality in construction as the industry moves towards sustainable construction. Functionality in this section shows details in social functionality, as well as functionalities expressed in assessing, implementing project performance within set out target and goal. Furthermore, for functionality to be truly experienced in construction, many factors have to be gotten right. One of such is decision making that tends towards standard expatiated in the contract agreed without compromising budget, performance, collaboration, health and safety, communication, profit, satisfaction, quality, project cost, profitability among others.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
This chapter explained the concept of risk management in construction in relation to project success. The types of risks were examined based on the date of identification which are: Known risk, unknown risk, new or discovered risk, secondary risk and residual risk. Project risk is not an all-encompassing negative event as it could also cause a positive impact on construction projects. It was acknowledged that project risk in itself could have a positive impact if its risk management process is properly implemented by the construction project team.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
Effective communication is the channel by which any industry survives. Communication is can be through several convenient means in respect to nature of the information sent. In an effective communication, a well-defined information is passed from the sender to the receiver whether by physical contact in close proximity or distance enabled through a designed medium (traditional or contemporary). Whichever way information is transferred, the importance of communication in construction activities cannot be neglected. In fact, with many barriers experienced before and during the construction process, a structured platform should always be available without hindrance for ease of flow from the project manager to the least member of the construction team.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
Adoption of sustainability principles is crucial for construction project delivery and various parameters are being used as a yardstick for its measurement. This chapter discussed profit as one of the parameters used to determine the success of a sustainable construction project. It explained such issues as the nature and important of construction industry and its product (construction project), meaning of sustainable construction as well as meaning of profit and what its entails in construction. It reviewed the value of profit as a measure of success for a construction project and also encourage the need for planning and analysis of all activities involves on a construction project in relation to its environment so as to validate the profit as a measure of project success.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
The construction industry can be characterised as a sector of the economy that uses planning, design, construction, maintenance and repair, and operation to transform various resources into physical facilities in both developed and developing countries. Residential and non-residential structures, as well as heavy construction, are among the types of public and private facilities built, and these physical facilities play an important and visible part in the development process. Major participants in the construction industry include the design team (architects, engineers, and quantity surveyors), management consultants, general contractors, heavy construction contractors, special trade contractors or subcontractors, and construction workers, as well as the owners, managers, and users of the built facility. Building financing and insurance businesses, land developers, real estate agents, and material and machinery suppliers and distributors, to name a few, are all involved in construction, yet they are categorised as independent but connected industries.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
The purpose of this chapter is to discuss operational performance as a tool for construction project success. Specifically, the chapter examines important aspects such as the definition and meaning of operational performance, operational performance objectives, operational performance indicators and the key points to increasing operational performance. This chapter emphasises the importance of operational performance in business as it plays vital role in other aspects of business or company’s variables. It concludes that investment in the improvement of operational performance is very important to any successful business. The essence of operational performance is to identify problems and provide solutions to them. It is essential to know that every difficulty that is encounter in business should be picture as a chance to become better. On this note, a mentality that embraces continual improvement should be taken graciously and adopted in order to make sure that a company continue to plan for the future.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
In construction, stakeholders engagement is been viewed from two major perspective, which are management perspective and ethical perspective. Management perspective deals with capturing of information, increase in responsibility of the property by users, minimizing conflict and support innovation while ethical perspective deals with decision making for both inclusive and local, promote equity, and build social capital. Apart from the two major view, stakeholder’s engagement can also be viewed from another angle, which is social learning perspective. Social learning is an area where different stakeholders have the same place for discussion, acquiring of each other’s values, agree on their own values and generate mutual objectives. Stakeholders make use of dialogue to create consciousness, changing of attitude and affect behaviours. Stakeholders’ engagement are majorly viewed from either management perspective or ethical perspective but not from both perspectives. For us to achieve sustainability, there is need for an approach that will bring the two major perspective together.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
The construction sector must accept new ways of working if it is to remain competitive and meet the demands of its ever-demanding clients in the twenty-first century. Many people believe that collaborative working is required for design and construction teams to comprehend the complete construction process' lifecycle. Collaboration among project participants has gained a lot of attention in the field of construction management in recent years. The claim that cooperation promotes project success is supported by a number of case studies. The goal of this study is to see if facilitating collaboration is a good indicator of long-term construction. Effective cooperation, on the other hand, is now recognized as having an impact on project performance in terms of project success and delivery.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
The importance of the satisfaction derived by participants has escalated in all manufacturing sectors. Due to increased opposition and dissatisfied participants, the importance of participant satisfaction is being stressed in construction as well, despite the fact that only a few studies have been conducted thus far. Many stakeholders are involved in construction projects, and their satisfaction may result to having a direct effect on the successful delivery of the project. Construction projects have to do with several stakeholders; also, their satisfaction could straightforwardly impact the presentation of resulting projects. It is difficult to express participant satisfaction solely in terms of numbers. Achievement of specific objectives (successes) that lead to compensation of specific project goal could be achieved all through the recurring value–goal procedures at the design and development phases, when construction professionals are involved in the project. It can be inferred that, participant satisfaction is critical to preserving the project's consistency and degree of collaboration.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
Sustainability of construction project is incomplete without putting into consideration the health and safety of the workforce and other stakeholders working on a project environment. One of the criteria used to evaluate the performance of a sustainable construction project is health. This chapter gives an insight on health as a yardstick for measuring the success of a sustainable construction project, with respect to the health of the personnel working on a project, meaning of health, what constitutes health, and health in construction. It also buttresses value of the health of workforce in construction and the need to see health as an important project performance index, as a healthy construction manpower on a construction project will determine and translate the quick delivery of construction project and on time.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
The adoption of sustainable techniques in the built environment has swept the building industry. The social aspect is one of the three pillars of sustainability. Its core tenet is to increase human life quality by maintaining security. Due to the significant risks connected with construction and the unavoidability of employer-hazard relationships, security methods should be established to prevent accidents and injuries and thereby achieve this goal. Security measures are considered in this chapter as a crucial indication of a long-term project's viability. It considers security measures in terms of staff health and safety on building sites in comparison to end-user safety.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
The sustainability of construction projects has become something of great importance particularly in this era where the natural habitat is going into extinction. The growth in the world population, and series of changes as well as scarcity of resources created a number of environmental and social challenges to the world. Therefore, the concept of sustainability remains the much awaited hope. Companies are gradually succumbing to pressure to incorporate sustainability considerations into their project decision-making process. This chapter therefore examines the activities of construction industries in connection with sustainability activities in the industry. Different steps to be taken to achieve sustainability in the construction projects as well as the importance of sustainability in construction projects were discussed.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
There has been a substantial growth in the construction industry in the last decades. However, as this sector grows, there is also a growth in its effects on the environment. Owing to this fact, professionals in the sector are promoting practice focusing on how these environmental impacts caused by construction activities can be reduced to the barest minimum during and after construction. This study focuses on the environmental performance of construction projects with the goal of mitigating the negative environmental impacts of building construction. In this research, the environmental performance characteristics, forms of pollution that cause these environmental difficulties, and the relevance of sustainable construction were not overlooked.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
Projects are created and planned with the intention of achieving a specific aim that refers to the project's client's requirement or desire. As a result of the diverse interests of other construction professionals and stakeholders, the goals of the projects have multiplied, necessitating an examination of the participants' perspectives. These objectives are referred to as project success, performance, or delivery measures, variables, methodologies, criteria, indices, or qualities. Various elements influence the success of any building project in general. Project characteristics, contractual arrangements, project participants, and interactive procedures are some of the categories. This study discusses the importance of budgeting in determining project success, concluding that a project cannot be considered successful without proper budgeting.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
Customer satisfaction is a critical element in the building process and the improvement of customer relationships. As construction companies compete more fiercely, customer relationships and happy customers are becoming increasingly important. Customer loyalty allows construction firms to set themselves apart from their rivals and build long-term competitive advantages. Customers have a contractual deal with the supplier and are often referred to as clients. Clients are those who employ a professional. The result of consumer loyalty has expanded in all parts of creation. Because of close contest and greater need for clients, the meaning of consumer loyalty is underlined in development too, albeit few investigations have been made up until this point. This chapter explained the importance of customers’ satisfaction as a measures of sustainable construction projects.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
Construction industry has been found to be fundamental to the development and growth of any economy, both developing and developed. However, the industry has faced some challenges that has affected the delivery of projects for clients. A major issue in this industry is the proper understanding of project requirements by concerned stakeholders such as clients, financiers, sponsors, professionals, contractors, subcontractors, suppliers, statutory bodies as well as others that indirectly affect the projects. There is therefore the need for both direct and indirect stakeholders to understand the goal of any construction projects during the preconstruction stage as this will set the tone for main construction and post construction stages.
Traditionally, performance of construction projects are measured in term of time, cost and quality. This implies that projects are deemed to have been successful if such projects are delivered to time, within cost and to the specified quality. However, due to changing clients’ demand, complexity of projects and advancement in every areas of life, project goals are no longer limited to the conventional three legs of time, cost and quality. The introduction of sustainability principle in every section of the economy especially through the United Nations’ (UN) Sustainable Development Goals (SDG) has also affected the measures of project success. In construction, the principle of sustainability is gaining wider attention and clamour for sustainable construction projects that incorporate the principles of sustainability in on the increase. There is therefore the need for construction projects to adopt sustainable principles such as reduce, reuse and recycle with a view to ensuring that projects are economical, people oriented, environmental friendly and technically appropriate.
The advent of Fourth Industrial Revolution (4IR) has not only disrupt common practices in every sector of the economy but has also pave the way for various forms of global advancements and changes. Digitalisation and other principles such as Internet of Things (IoTs), digital twin, automation and the likes are also gaining popularity among construction stakeholders. This revolution in the construction industry, termed construction 4.0 coupled with sustainability principles, collectively termed sustainable construction 4.0 has affected the view of the industry and this has given rise to other indices of project success. This book therefore provides readers with various indices, indicators and variables of measuring the success, performance and delivery of construction projects.
The book did not only discuss the fundamental measures of projects success, which are time, cost and quality but also explain other indices such as productivity, satisfaction, profitability, communication, engagement, functionality, health and safety, collaboration, waste management, security as well as environmental requirements and operational performance. The first part of the book explained the concept of sustainability in construction with emphasis on the basis of sustainable construction. The second part consists of chapters that explain various measures of project success. The chapters are arranged starting with abstract, followed by keywords and other important sections before conclusion and references.
The book will be useful for stakeholders concerned with the management and administration of construction and infrastructure projects. These include researchers, educators, governmental bodies and agencies, clients of public and private projects, contractors and developers, professionals and consultants, regulatory bodies as well as users and customers. The book provides information and can serve as literature material on such issues as construction projects, sustainable construction and project performance for stakeholders in the architecture, engineering, construction and operation (AECO) industry.
... For an organisation to effectively achieve a goal, all the stakeholders must be able to send their message in a more simplified manner in order to keep the organisation in existence (Perumal & Bakar, 2011). According to Cheng, Li, Love, and Irani (2001), professional practice uses communication as an effective guideline toward the actualization of goals. However, he categorises communication into different zones which serve as an interplay between organisations. ...
... Although communication has to be viewed as the principal cause of activities and methods delay in the construction industry, its influence can lead to both positive and negative effects in the industry (Aiyewalehinmi, 2013;Oke & Arowoiya, 2021). The construction industry is considered to be a unique sector where construction professionals such as the architect, quantity surveyor, civil engineer pays attention to contractual requirements which regularly lies with the troubles of communication (Cheng et al., 2001). ...
Application of sustainable construction is highly important in achieving construction project goal as well as reducing energy consumption and waste. In view of this, value is a critical aspect of construction project delivery and in as much as value is more than just money in construction, this chapter addresses value as one of the paramount factors that determine project success in the construction industry. It explained the concept of sustainable construction from value point of view, the meaning and concept of value and its essentiality in the construction industry.
... Communication and information flow in construction was discussed in numerous studies and reports [9][10][11][12]. Communication is typically based on information transfer, a term that encompasses notions like knowledge, processed data, skills and technologies [13]. In construction, information is exceptionally varied considering the immense number of parties involved in construction work. ...
... Tematyka komunikacji i przepływu informacji w budownictwie jest poruszana w wielu badaniach [9][10][11][12]. Zjawisko komunikacji zazwyczaj polega na przekazywaniu informacji, jest to termin obejmujący takie znaczenia jak wiedza, przetworzone dane, umiejętności i technologia [13]. W budownictwie informacja jest wyjątkowo zróżnicowana, biorąc pod uwagę ogromną liczbę stron zaangażowanych w prace budowlane. ...
Communication and information flowduring construction project execution is often discussed in the literature. Numerous scholars note the presence of problems with communication and information flow and highlight that these problems also affect construction project completion time and cost. The vast majority of studies on the impact of communication on construction project completion time and cost takes on a qualitative character and there is a lack of quantitative analyses of this subject. To address these deficiencies, the authors of this paper propose a quantitative approach to assessing communication between construction project participants in the aspect of its impact on said project's completion time and cost. The authors used meta-network theory to model and analyse the problem, as it can fully depict the problem's complexity. The method proposed allows for dynamic identification of key information flow paths between project participants, which determine its performance in an essential way. The proposed approach can support decision-makers in effective management of communication between a construction project's participants, which has a positive carryover to achieving planned project goals. The method was tested on a real-world development project that featured the construction of a housing complex in Katowice, Poland. © 2022. Ewelina Kania, Grzegorz Sladowski, Elzbieta Radziszewska-Zielina, Bartłomiej Sroka.
... Amami and Beghini (2015) stated that although email is regarded by Weinstock (2013) as a useful communication technology, the ability to convey the meaning via body language, cadence and tone are lost, with the potential for content to be misconstrued. For these reasons, Cheng et al. (2014) and Hua et al. (2014) prefer face to face communication both at project award phase and construction phase. Reinsch et al. (2016) also made an Observation that most construction projects have been using some spectacular channels of communication to pass information on site, and the most used communication channel according to him was said to be the face to face or oral communication. ...
... These findings agree with earlier studies made by Amami and Beghini (2015) which stated that although email is regarded by Weinstock (2013) as a useful communication technology, the ability to convey the meaning via body language, cadence and tone are lost, with the potential for content to be misconstrued. For these reasons, Cheng et al. (2014) and Hua et al. (2014) prefer face to face communication both at project award phase and construction phase. ...
... The CI is plagued by various disputes and issues, which can be linked to inadequate communication (Cheng et al. 2001;Jaffar et al. 2011;Suleiman 2022;Dhawan et al. 2023). Enshassi et al. (2009) emphasises the communication significance in improving relationships among construction project teams, concluding that efficient communication between owners and consultants is critical to project success regarding time, cost, and quality. ...
The construction industry is vital to the global economy but struggles with communication-related issues that hinder its productivity. However, the construction industry is faced with communication challenges affecting the industry’s productivity. This research aims to assess the barriers to effective communication in the Nigerian construction industry (NCI), measure their significance, and develop a tailored solution to overcome them. The research utilised a quantitative approach, and the data were analysed using descriptive (mean ranking) and inferential statistics (factor analysis). The sample size was estimated using the Cochran formula and previous studies’ judgement. The questionnaires were administered to a sample of 150 construction professionals in Abuja, Nigeria, who were randomly selected based on predefined criteria. One hundred thirty-four (134) were collected, and 119 were considered for further analysis. The questionnaire data were analysed using SPSS. The findings show that 95% of the communication barriers identified in the NCI are statistically significant and critically impact the communication processes in the NCI. Unclear objectives and instructions (MIS = 4.39; SD = 0.871) were found to be the most statistically significant, and religion issues were the only factor not statistically significant. This implies that religion (MIS = 3.01; SD = 0.612) is not a critical barrier to effective communication in the NCI. The factor analysis revealed four barriers to effective communication (Management Related, Employee Related, Organisation Related, and Work Related). This study contributes significantly to the body of knowledge by understanding the obstacles preventing effective communication in the Nigerian construction sector. The study provided a solid background for future work on communication in the construction industry. The study also provided recommendations such as creating a diverse and inclusive workplace with defined goals, diversity incentives, monitoring, advanced communication technologies, strong leadership, teamwork, and work-life balance to improve communication in the construction industry.
... Disputes are common in the construction industry, and numerous studies have found that poor communication between parties is a significant cause. Poor communication can affect the project's time, money, and quality (Gebken & Gibson, 2006) and disparities in the educational and cultural backgrounds of the parties involved in a construction project and their individual communication skills can lead to misunderstandings during the project's delivery phase (Cheng et al., 2001). However, the construction industry is notoriously complex, leading to many simultaneous communication problems that can only be solved by adopting proper channelling to manage and control the communication process (Fichet & Giraud, 2007). ...
Delays in project completion, cost overruns, safety risks, and poor communication among project stakeholders are just some of the leading causes of the many problems plaguing Malaysian construction projects. The construction sector in this country is suffering from these significant problems, which could be remedied with the help of emerging technologies, including Building Information Modelling (BIM) and Virtual Reality (VR). Integrating Virtual Reality (IVR) and Building Information Modelling (BIM) may help avoid and resolve such problems during construction. The features allow for remote collaboration, enhanced communication and connection, enhanced immersion and interactivity, and reduced costs. This literature review exemplifies the challenge that arose on a construction site, as well as the potential of VR technology in general and its integration in assisting the construction industry in Malaysia with BIM. Based on the comprehensive analysis conducted, it is evident that the integration of BIM and VR presents a vast potential to alleviate and resolve the pressing construction-related challenges afflicting Malaysia’s construction industry. The effective integration of these innovative technologies can revolutionise the sector by mitigating cost overruns, reducing project delays, enhancing communication, and improving safety outcomes. Therefore, realising the potential and exploring the possibilities of BIM and VR integration is crucial to overcoming the issues and promoting sustainable growth in Malaysia’s construction sector.
... Cheng et al. [25]; Chinowsky et al. [26]; Son and Rojas [27] Interpersonal communication network, information exchange network, and collaborative relationship network of construction projects Ruan et al. [28]; Alsamadani et al. [29]; Liao et al. [30] Inter-organizational communication network, knowledge exchange network, and contract relationship network of construction projects Xu et al. [31]; Xue et al. [32] Stakeholder networks related to project performance Li et al. [33]; Wang et al. [34] Inter-organizational collaboration networks for building information modeling (BIM) practice ...
Prefabricated construction (PC) is considered to be a low-carbon construction method. Implementing prefabricated construction projects (PCPs) requires multiple industry organizations to participate and collaborate. As different PCPs are initiated and implemented, industry organizations will gradually gather into a complex and evolving collaborative network at the industry level based on specific collaboration relationships with different project backgrounds. The evolution of the collaborative network is related to how industry organizations interact with each other, and how PC-related knowledge and innovation has spread among organizations in the long term. However, the laws of network evolution and the micro effects that drive network evolution are still unknown. This study analyzes 236 prefabricated construction projects (PCPs) in Shanghai during 2015–2023, using the stochastic actor-oriented models (SAOM) method to explore how the macro structure of project-based inter-organizational collaborative networks for prefabricated construction (PC) technology implementation evolves over time, and how micro effects jointly support the evolution of the networks. The macro-level descriptive analysis of the network indicates that the collaborative network has become increasingly dense over time and continues to show a core–peripheral structure, with a small number of super-connected organizations. The micro-level SAOM analysis further reveals that the evolution of the collaborative network structure is driven by structure-based preferential attachment and geographic proximity effects, as well as attribute-based ownership similarity effect. This exploratory effort applies a network dynamics model to investigate the micro mechanism of the evolution of inter-organizational collaboration. The research results provide theoretical guidance and decision-making references for PC industry organizations to develop efficient network action strategies. In addition, it can help industry managers to formulate appropriate network management strategies.
... Organizational capacity development within SMCs involves a range of activities aimed at improving their ability to participate effectively in supply chain activities and contribute to the success of the entire ecosystem. Key aspects of this capacity development include improving leadership and management skills (Albaloushi and Skitmore 2008;Kim and Nguyen 2022), enhancing communication channels (Cheng et al. 2001;Deraman et al. 2012), and cultivating a collaborative culture (Briscoe and Dainty 2005;Studer and De Brito Mello 2021), among other critical elements. ...
... Results 3 Adams and Anantatmula [47] Social variables influence the behavior of construction project teams 4 Flyvbjerg [48] The problem of cost overruns in construction projects and lack of benefits is not a mistake but a consequence of communication behavior 5 ...
Project management to achieve successful performance is one of the efforts to increase capacity in disaster mitigation. Communication is an important indicator in increasing the success of construction projects. The implication of communication is that there is communication behavior between stakeholders that will influence project development. To find out the extent of research on communication behavior and how communication behavior occurs on construction projects before a disaster occurs is the aim of this research. Through a systematic literature review method using the keyword behavioral communication in project construction in a Google Scholar search and several selection stages. Ultimately 43 articles were reviewed for results and conclusions. From the identification results, it was found that research on communication behavior had not been widely studied and the most relevant topic regarding communication behavior was that the project manager was the actor who would influence the behavior of the project team. The type of communication that is widely researched is interpersonal communication. The potential for future research development is in the form of developing communication assessments at other stakeholder levels to minimize repetition of work on construction projects by paying attention to the variables 1) monitoring, 2) Management, 3) Challenging, and 4) Negotiation.
... Frequency of Communication: This refers to appropriate and frequent communication between participants with the aim of identifying design problems and finding solutions to design problems [22]. Researchers Cheng et al. [23] stated that the best communication is face-to-face communication because it provides an opportunity for the recipient to clarify meaning, thereby reducing misunderstandings. ...
Providing a high-performance building is inseparable from its complex process during the design phase. For the design process to achieve better performance, it is important to establish a strategy for managing participants and designing objects. Performance-based building design (PBBD) is a design concept where a designer has the same perception of performance goals as a result of design. This paper reports on the key elements that characterize performance-based building design. A literature review was used to find key elements of PBBD. A survey questionnaire is used as a data collection method to empirically confirm the findings of the literature review. The quantitative method through descriptive mean and standard deviation is used for data analysis. The result of the study found eleven key elements in the design performance process. The most important elements are participant satisfaction, communication of quality, and client involvement. The results of this study are expected to be a basis related to how the PBBD is implemented so that the design results can be by the planned expectations and objectives.
... The construction sector has been dealing with the eversophisticated demands that require the most effective use of resources. As a result, the construction sector operates as a reference network (Cheng et al., 2001). People tend to collaborate with people they know and trust, who know the answer when they ask a question. ...
... The signi icance of intra-organization information integration is exorbitant in the construction industry because the requirements of clients from contracting irms vary with each project. These contractual chucks compel organizations to develop a multi-faceted set of skills in architecture, civil engineering, project management, procurement, surveying, etc., and this result in limiting the room for collaboration within construction organizations (Cheng et al., 2001). Intra-organization information integration provides a solution to this problem by creating channels for communication. ...
As construction teams are comprised of multi skilled individuals with varying experiences that are required to work on different projects throughout their career. This research seeks to reconnoiter the role of Information integration in Performance of construction Teams. The United Arab Emirates is protuberant country for construction activities because of considerable investments in mega projects and distinguishing architectural designs. Therefore, survey research is conducted in the United Arab Emirates to understand the relationship of inter-organization information integration and intra-organization information integration of the contracting firms with team performance. The data obtained is then technically analyzed through Structural Equation Modelling (SEM). Results indicates that Inter organization information integration and intra organization information integration have impacts on construction team performance. Based on findings, a model is presented to help improve team performance by understanding the significant role of information integration.The momentous research aid the relation of inter organization information integration and intra organization information integration with team performance thus providing a foundation for new research that can build and strengthen the varying dynamics of Information Integration.Information integration has vivacious standing in expediting operations of construction projects, explicitly improving construction team performance. However, the dynamic nature of the construction industry projects makes it an area of immense need of exploration. The contracting firms that usually work on more than one project can yield better results by improving team performance. Thus, result in improved Firm’s performance.
... Nearly 2 of the world's population, for instance, will have access to the Internet by 2023, according to the Cisco Annual Latest Report (2018-2023) White Paper. Such massive networks would be very difficult to maintain and control, and the emergence of new kinds of networks just adds to the complexity of the situation [1]- [3]. For instance, manual setup often becomes impractical or wasteful in today's networks. ...
Today's societies couldn't function without elaborate networks of communication. Many problems remain unresolved, but novel approaches to these problems are constantly being offered. Many of the problems plaguing existing works, such as high characteristic design cost, challenging feature selection, poor real-time performance, etc., stem from their focus on a wide range of characteristics. Worse still, the difficulty in training models due to data imbalance results in a poor detection rate for aberrant samples. To achieve a more effective and robust model, we present a multi-level feature fusion (MFFusion) model that utilizes a combination of data temporal, byte, and statistical characteristics to extract relevant information from different angles. Too far, MFFusion has outperformed the state-of-the-art on several real-world network datasets in terms of prediction performance and false alarm rate. We also use MFFusion for anomaly detection in an IoT network, using the most recent IoT malicious traffic information. The experimental results demonstrate the adaptability of MFFusion and its suitability for identifying network anomalies in an IoT context with system performance.
... symbols and media [12,62]. Efficient communication is an essential demand which would impact work efficiency and user experiences in contexts such as collaboration [64], social contact [35], meeting [1], education [45], and gaming [65]. ...
As virtual reality (VR) technologies have improved in the past decade, more research has investigated how they could support more effective communication in various contexts to improve collaboration and social connectedness. However, there was no literature to summarize the uniqueness VR provided and put forward guidance for designing social VR applications for better communication. To understand how VR has been designed and used to facilitate communication in different contexts, we conducted a systematic review of the studies investigating communication in social VR in the past ten years by following the PRISMA guidelines. We highlight current practices and challenges and identify research opportunities to improve the design of social VR to better support communication and make social VR more accessible.
... Effective communication is essential to this goal because it is the stakeholders' job to address the many challenges that are inherent in every project (Nguyen and Hadikusumo 2017;Nipa et al. 2019) and most construction projects involve groups of stakeholders that need to be in the loop throughout the project. The nature of a company has a major effect on how information is transmitted because it is often organized to dictate the ways that team members and organizations exchange data and other resources, including concepts, knowledge, experiences, and technologies (Cheng et al. 2001;Forcada et al. 2017;Tummalapudi et al. 2021). Numerous studies have found that accurate, timely, and clear communication is critical to the completion of projects within budget and on schedule (Men and Stacks 2014). ...
Effective communication is essential to the successful completion of construction projects, but achieving it can be difficult when
there are several stakeholders. Various studies have identified and analyzed effective project-based communication indicators (EPCIs), but most have not addressed their impact. This paper strives to fill that knowledge gap by investigating the impacts of EPCIs on primary (owners, designers, and contractors) and secondary (subcontractors and suppliers) stakeholders in construction projects. To this end, a comprehensive study of the previous literature was performed to identify and classify the EPCIs. Data from 40 case studies of regional and global construction projects were collected, and a survey questionnaire was designed and disseminated to collect additional data. Cohen’s d method was employed to weight each of the EPCIs for all five stakeholders’ groups, and the findings revealed that a lack of financial resources, high turnover of craft labor, the owner’s lack of understanding of the project’s goals and objectives, a large number of approvals needed by primary stakeholders, and the number and depth of quality requirements significantly impact the quality of communication. The findings of this research will help management teams understand how project parameters impact the quality of communication among stakeholders and will enable them to develop strategies to prevent unintended consequences caused by miscommunications.
... Communication flows are often facilitated by site visits and phone calls (Cheng et al. 2001). Face-to-face communication through site visits allows for a natural mode of communication that enables all project participants to understand site contexts when discussing specific project topics. ...
... Construction workers have a wide range of communication skills that are impacted by their education and cultural background. Throughout the delivery process, these discrepancies cause misunderstanding (Cheng et al., 2001). In mega construction projects, poor communication is a prevalent issue, and it is frequently mentioned as the root cause of project failure. ...
The construction industry in the Middle East and North Africa (MENA) faces many challenges throughout the project's lifecycle; on top of these challenges is poor communication which occasionally results in project failure or at least time and cost overruns. A range of steps and methods must be taken to minimize the causes and effects of poor communication to enhance communication. The main aim of the study is to exploring poor communication in MENA construction industry and defining the causes and effects of poor communication from the perspective of consultants, clients, and contractors in small and medium enterprises in a developed region like MENA. Construction professionals from different project parties were asked to complete a questionnaire listing 32 causes and 21 effects of poor communication identified from the literature. The model was validated by Structural Equation Modelling SEM in terms of convergent and discrimi-nant validities. The results revealed, that out of 54 cause and effect factors of poor communication, only 18 factors were retained. These causes and effects were ranked using the relative importance index RII. Results showed that all causes and effects are highly important, with RII above 0.6. The most important causes of poor communication are lack of communication procedure and training, followed by lack of adequate representation for project stakeholders. However, the least important cause of poor communication is a lack of understanding among the construction parties. Conversely, the most acute effects of poor communication are misinterpretation, followed by conflict among construction parties. However, the least important effect of poor communication is a late response to the disaster. Results and recommendations derived from this study represent the vital need of the MENA construction industry to focus on enhancing the current status of communication. The commitment of all project stakeholders to the drawn recommendations regarding the causes of poor communication will undoubtedly limit or reduce the effects of poor communication. Construction firms looking to improve their performance may benefit from the developed model.
... Construction organizations must form effective communication links in order to realize the benefits of partnerships and alliances. According to Cheng et al (2001), organizations that rely on co-operation and trust have been found to obtain lower costs for as long as the network is ...
The importance of capital in construction project management. For construction firms to be sustainable and able to resist the risks associated with construction projects; the firms must have strong capital base.
Capitalization would help strengthening the financial base of construction firms which could be carried out through consolidation, merger and acquisitions.
Purpose
Construction experts acknowledge the adverse effects of rework on project performance. However, the limited understanding of its underlying causes remains a significant challenge. Therefore, this study aimed to thoroughly investigate the sources of construction rework.
Design/methodology/approach
A mixed review using bibliometric analysis as a quantitative method and content analysis as a qualitative method was performed to understand the current knowledge in the field. The Web of Science (WoS) was selected for its comprehensive collection of major research articles and integrated analytical tools for generating representative data. The study involved an extensive bibliometric analysis of 107 journal articles on rework causes from 1991 to 2023. RStudio Bibliometrix, an R statistical programming package, was used to analyze rework origins. This method involved mapping the research landscape, identifying research gaps and analyzing emerging trends.
Findings
The causes of rework can be classified into three main clusters: human- and contractual-based rework causes, design-, quality- and project management-based rework causes and organizational-based rework causes.
Originality/value
Although several studies have addressed rework causes from various perspectives and methods, the topic has not been investigated holistically. This study is the first to leverage the quantitative and qualitative analytical capabilities of the RStudio Bibliometrix package. Innovative approaches, including the use of metrics, such as the h-index, thematic mapping and trend topic analysis, were employed for a comprehensive understanding of rework causes.
The construction industry (CI) is one of the major industries globally, considering its significance to developing the world economy. CI is also considered heterogeneous due to the range of different professionals coming together to achieve a single goal: completing projects. This heterogeneity also cuts through cultural and language diversity among the professionals involved in the operation, making communication ineffective among the stakeholders, and hindering the professional's performance and productivity, thereby affecting the project's success. Communication is the primary and most critical factor for a group of people to effectively achieve the purpose of coming together. When communication is ineffective among the group, the purpose is lost and not achieved as intended. Due to the heterogeneous nature of the industry, communication has been a significant barrier ravaging Nigerian CI performance and productivity. Consequently, this study aims to assess the barriers in the industry through a review of related literature to establish the most critical barriers currently facing the Nigerian CI and proffer strategies to mitigate the barriers effectively. The study adopts a review of related literature methodology to carry out this study. The study's findings show that factors such as poor management system and leadership skills, vague goals and objectives, language and cultural diversity, poor medium of communication, insufficient information, and adversarial relationships among the stakeholders are the most significant barriers to effective communication. The study recommends sound management systems and leadership skills through reviewing existing organizational policy, proper selection of stakeholders, stakeholder inclusion at all stages, and stakeholder training.
To enable an industry-level transition towards the circular economy, complementary companies and other actors from the focal industry sector, resembling an industrial ecosystem, can jointly increase circulation via reuse or recycling in the system. Although all involved actors must benefit from doing so if their engagement is to be secured, little is known about how industrial ecosystem renewal towards circularity creates benefits. Therefore, this study aims to contribute by applying ecosystem and circular industry development approaches to examine how industrial ecosystems change towards circularity, particularly in regard to the little-studied reuse principle, and identify the diverse benefits of an industry's shift towards circularity via reuse. Thus, this study examines changing industrial ecosystems in the construction industry which have high environmental impacts and focuses on the needed changes to the roles, interactions, and perceptions of ecosystem actors and the diverse benefits gained by increased reuse at company, industry, and societal levels. We conducted an extensive multiple-case study of two industrial ecosystems, namely pilot projects addressing concrete-element reuse, in Finland and Sweden and gathered extensive data covering over 20 interviews, over 18 months of ethnography, and over 300 documents. Our findings show that industrial ecosystems' renewal towards circularity requires changes in the ecosystem actors' roles (role expansions and emergence of new roles), interactions (communication, collaboration mindset, utilization of tools), and perceptions (understanding the value of circulated resources, design thinking, and change resistance to conformity). We found that such changes towards circularity generate benefits at the micro level to companies (direct business, competence, and work satisfaction benefits), at the meso level to the industry (environmental, competition, and industry feasibility benefits) and at the macro level to society (environment and employment benefits). Pragmatically, we provide insights and tools for development, business, and sustainability managers, industry associations, and policymakers seeking an increase in circular practices and principles among the industry sectors, involved companies, and surrounding society. Our study contributes to industry-level and sectoral circular economy transformation, reuse, circular construction, and ecosystem research.
The construction industry requires effective communication between project stakeholders in various locations. This communication can be facilitated by in-person site visits or phone calls. However, these methods can lead to wasted travel time or the omission of critical visual site details, respectively. In theory, augmented reality (AR) can support consistent understandings of site environments in a similar way to in-person visits but with the efficiency of phone calls. However, most studies exploring AR for communication in construction have done so in controlled environments. This work investigates the efficacy of AR calls in uncontrolled settings (i.e., active construction sites) by interviewing and recording practitioners who are using AR, to identify behaviors and perceptions that influence communication efficiency and effectiveness. The authors conducted qualitative analyses and identified 14 factors that can affect information exchanges between professionals using AR. The factors found in this study include: virtual manipulation; visual aids; shared action plan; hands-free operation; decision-making; site interaction; working remotely; repetition; locomotion; performing different job types; device discomfort; background noise; lighting conditions; and disconnection in hardware physical and feature components. Some factors represent beneficial opportunities for AR, while others pose challenges. Some of the identified challenges may be resolved through technological innovations and user training, as discussed in the paper. Furthermore, this work provides evidence of factors for which current AR technologies are sufficiently developed to guide near-term implementation in practice.
Digital communication is a point-to-point or through point-to-point multidisciplinary communication channel is the physical exchange of data. This is to replace personal messages. In today's world of electronics, digital communication plays an important role. The data transfer rate in digital communications depends on its properties Digital communication provides a seamless experience for customers and partners-eliminating the need for direct communication and digital communication in various forms such as AI, chat bots and automation, making it easier for customers to access companies simultaneously. It is easy, cheap and fast because it can be done over long distances via the internet and other things. Hardware processing in digital circuits Digital is more flexible compared to analog through point-to-point multidisciplinary communication channels and the physical exchange of data. This required more bandwidth compared to analog systems. The development of complex circuits and sophisticated devices is a drawback of the digital system Definitions of digital communication. Electronic transfer of digitally encrypted information (such as storage and processing of computers) similar terms: Data communication
In the literature, researchers present construction projects as temporary self-organising coalition networks, composed of specialist entities that work towards set goals. The number of parties involved in the various processes during construction causes communications relations to be exceedingly complex and to change. The environment of a construction project is dynamic and complex, and self-organising communication networks are sensitive to institutional and social change. It becomes necessary to identify situations rooted in both insufficient communication during the carrying out of a project and its excess, which generates unnecessary cost. Effective control of information flow within self-organising communication networks through its planning and monitoring by project management can contribute to achieving project goals. This paper presents a proposal of an optimisation approach (in terms of minimising communication costs) to information flow planning that accounts for various constraints, on the example of a real-world case of building a housing complex in Poland. © 2021. E. Kania, G. Śladowski, E. Radziszewska-Zielina, B. Sroka, B. Szewczyk. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (CC BY-NC-ND 4.0, https://creativecommons.org/licenses/by-nc-nd/4.0/), which per-mits use, distribution, and reproduction in any medium, provided that the Article is properly cited, the use is non-commercial, and no modifications or adaptations are made.
Digital communication is the physical transfer of data through a point-to-point or point-to-point multidisciplinary communication channel. This is to exchange private messages. Digital communication plays an important role in today's world of electronics. The rate of data transfer in digital communication depends on its characteristics Digital communication provides a seamless experience to customers and partners direct communication and AI chat bots and automation Digital in various forms such as digital makes communication easier for customers to access companies simultaneously. It's convenient, it's easy, cheap, and fast because it can be done over long distances over the Internet and other things can be done via digital hardware processing circuits. Physical transmission of data through point-to-point multidisciplinary communication channels is more flexible than analog with higher energy consumption. It required more bandwidth compared to analog systems.
Digital communication is the physical transfer of data through a point-to-point or point-to-point multidisciplinary communication channel. This is to exchange private messages. Digital communication plays an important role in today's world of electronics. The rate of data transfer in digital communication depends on its characteristics Digital communication provides a seamless experience to customers and partners direct communication and AI chat bots and automation Digital in various forms such as digital makes communication easier for customers to access companies simultaneously. It's convenient, it's easy, cheap, and fast because it can be done over long distances over the Internet and other things can be done via digital hardware processing circuits. Physical transmission of data through point-to-point multidisciplinary communication channels is more flexible than analog with higher energy consumption. It required more bandwidth compared to analog systems.
The time and cost invested in dispute avoidance and resolution are massive. Therefore, various studies on effective
construction dispute avoidance and resolution have been conducted in the past. However, still many disputes related
to time and quality of work have not been fixed to its true potential e.g., using adequate technologies. Building
Information Modeling (BIM) assists project stakeholders to improve dispute avoidance and resolution in the planning,
design, and construction stages. Therefore, identification of potential opportunities of BIM for efficient dispute
avoidance and resolution in the construction industry and challenges faced for the adaptation of BIM for dispute
avoidance and resolution are discussed in this paper which is related to design review, drawing generation, 3D Co�ordination, extraction of quantity take-off, record modeling, 4D or Phase Planning, and 5D or Site Operation Planning,
etc. This paper mainly adopts a review-based methodology to identify the potential of BIM in this dimension of
Dispute Avoidance and Resolution. It is learned from the review that the BIM-based approaches can support
construction dispute avoidance and resolution. BIM models in a combination with some cloud-based services like
primavera unifier can open a new way to deal with dispute avoidance and resolution.
This article synthesizes the large but diverse literature on organizational legitimacy, highlighting similarities and disparities among the leading strategic and institutional approaches. The analysis identifies three primary forms of legitimacy: pragmatic, based on audience self-interest; moral, based on normative approval; and cognitive, based on comprehensibility and taken-for-grantedness. The article then examines strategies for gaining, maintaining, and repairing legitimacy of each type, suggesting both the promises and the pitfalls of such instrumental manipulations.
The inter-organizational network is becoming an increasingly common form of organization. The majority of trade is carried out between organizations, rather than organizations and households. Many of these networks are concerned with the exchange of tangible goods. However, increasing numbers are concerned with the exchange of knowledge and all are dependent upon the role of knowledge in their activities. It is our assertion that with an understanding of the nature of knowledge, we may identify how, and why, certain network formations are adopted. It is asserted that links between organizations may be viewed as knowledge assets. The expression of multiple links within a corporate community may be regarded as a network of knowledge assets. From this conceptual framework, it may be possible to answer wider questions concerning the nature of networks established in the real world and how changes are wrought on a network over a period of time.
A medium-sized and distributed (16 regional offices) Norwegian engineering company (ASPLAN-VIAK) has started a transformation to exploit the potential of digital information and communication technology for organising knowledge work in new modes. The effort does not only challenge technology, but also organisational systems and social constructs. The paper discusses a philosophical, technological and social context for a full-scale experiment, and also summarises some experiences. The study indicates that virtual teams are becoming an interesting and viable way of organising knowledge work. The author believes that virtual teams will be a common and natural organisational form for companies who wants to be part of the open information society.
This article synthesizes the large but diverse literature on organizational legitimacy, highlighting similarities and disparities among the leading strategic and institutional approaches. The analysis identifies three primary forms of legitimacy: pragmatic, based on audience self-interest; moral, based on normative approval: and cognitive, based on comprehensibility and taken-for-grantedness. The article then examines strategies for gaining, maintaining, and repairing legitimacy of each type, suggesting both the promises and the pitfalls of such instrumental manipulations.
This article looks at how two offices changed their informal work relationships and patterns in response to a major technological innovation in their field. This inductive study involves a cross-case analysis with field studies covering a two-year period. The research applies the models suggested by social action theory to help explain outcomes. By the end of this study, one office had lost its funding and was eliminated, while the other has survived and grown. The article examines whether the differing organizational responses to new core technology were related to each office's ability to survive.
Recent work in social theory departs from prior traditions in proposing that social phenomena can be understood as comprising both subjective and objective elements. We apply this premise of duality to understanding the relationship between information technology and organizations. We construct a theoretical framework in which the development and deployment of information technology in organizations is a social phenomenon, and in which the organizational consequences of technology are products of both material and social dimensions. The framework is based on Giddens' theory of structuration, and it allows us to progress beyond several of the false dichotomies (subjective vs objective, socially constructed vs material, macro vs micro, and qualitative vs quantitative) that persist in investigations of the interaction between organizations and information technology. The framework can be used to guide studies in two main areas of information systems research- systems development and the organizational consequences of using information technology.
Research into the use of partnering in construction has become ubiquitous; however, a framework is needed that can be used to identify critical success factors (CSFs) that contribute to the successful use of partnering in projects. Based on a review of the partnering literature within the management discipline, a partnering framework has been developed to identify the CSFs for construction parties implementing partnering arrangements. The framework highlights the influence of contextual characteristics and management skills on partnering success. The CSFs identified and discussed in the framework are effective communication, conflict resolution, adequate resources, management support, mutual trust, long-term commitment, coordination, and creativity. The degree of success of partnering can be determined by subjective measures (e.g., perceived satisfaction of partners' expectations) and objective measures (e.g., cost variation and rejection of work). A case for initiating partnering is also presented, together with some general guidelines.
Being a part of a project where subcontracting is performed the way it ought to be, the way it was meant to be is exciting. This is demonstrated by a special partnering process between a general contractor and subcontractors. During the contract negotiations, the contractor asked the subcontractors to participate in the partnering process as part of their job requirements. This initiative motivated the subcontractors to make the necessary emotional investment. As a result, the subcontractors were rewarded with consistency of performance, great gains in technical and construction management knowledge, outstanding safety performance, tangible financial results, repeat business, greater loyalty from their employees, a satisfied client and tremendous pride in a job well done.
Alternative dispute resolution (ADR) techniques are becoming increasingly common to resolve disputes in the construction industry. As an alternative to litigation, ADR can be very effective. However, as the name implies, ADR comes into play after disputes have already arisen. One critical key to successful projects is establishing relationships among the parties driven to resolve issues before they become disputes. This paper outlines the four levels of partnering, i.e., moving from a traditional adversarial relationship to a synergistic partnership built on trust and long-term goals. The writers discuss both the theory of partnering relationships and practical examples of projects on which such relationships worked. The paper concludes with 10 practical tips, which can be used to understand and apply the concepts.
Partnering is typically defined in one of two ways: by its intended attributes such as trust, mutual goals, long-term commitment; or by the process where partnering is seen as a verb, as in developing a mission statement, agreeing on goals, etc. These definitions of partnering illustrate the intended results of partnering and the process that brought them about; however, they leave undefined the entity of partnering. This definitional bias contributes to existing limitations in the implementation of partnering, such as the unpredictability of success versus failure in a partnering situation. In this paper, partnering is conceptually defined as an organization formed through the implementation of a cooperative strategy by modifying and supplementing the traditional boundaries that separate companies in a competitive climate. In this way, partnering wraps the major project participants into an alliance, creating a cohesive atmosphere for open interaction and cooperative project performance.
The complex environment facing the U.S. construction industry is causing some construction analysts to call for a new kind of construction executive who understands not only project level engineering and management, but also comprehensive construction company management. One of the main issues that faces this construction manager is what competitive strategy to take in the highly competitive constuction industry. This paper discusses competitive strategy formulation, competitive strategy in fragmented industries such as construction, and a more specific aspect of competitive strategy—vertical integration. A specific vertical integration model developed by Kathryn Harrigan of Columbia University is explained and correlations to the construction industry established. Various vertical integration strategies and forces are explained, as well as vertical integration implications for construction managers. This vertical integration discussion is for the construction professional in companies whose primary focus is creating the physical construction product.
The use of subcontracting within the modern construction industry has become commonplace with many main contractors only undertaking the management and co-ordination activities. The reliance on subcontractors has put much stress on the subcontractor — main contractor relationship. As main contractors have realized that the greatest potential for cost saving lies with subcontractors, the prevalence of unfair contract conditions, dutch auctioning and other onerous practices has increased. This paper describes a procurement approach, utilizing limited competition, developed by a top UK main contractors (MC) in order to improve its relationships with subcontractors. The approach, termed semi-project partnering, was implemented on a commercial development. The approach was supported by research which identified: what MC's employees want from subcontractors; what subcontractors want from main contractors; and a study to benchmark MC's performance with that of other main contractors. It was concluded that this approach offers a number of benefits for the client, main contractor, partnering subcontractors and professional consultants. These included an improved team approach; an improved understanding of the project; more compliant subcontractor bids; better/closer relationships; more reliable programming; less confrontation; and lower tendering costs. It was also identified through debriefing subcontractors that sub-contractors were quoting a10% lower than normal due to this approach.
The construction industry has been increasingly recognizing the need for more effective exchange of information between project participants. Not only have the manual systems failed to satisfy this need but the computer packages which have sprung up have also not allowed adequately for such communication. Integration of project information can optimize the operations of the industry as they exist currently. An even more promising but less immediate benefit of such integration is that it will form the necessary foundation for tools that advanced technology has the potential to produce. Such tools include simulation systems, knowledge-based systems and robotics which are very much in their infancy. A necessary step towards achieving the desired integration is to map out the characteristics of the flow of the information. This article analyses the flow of information among the management functions of the construction contractor.
Explores the supply-side of the global IT outsourcing marketplace. Argues that companies should seek to understand the strategic positioning of IT suppliers. In recent years, the large IT service providers have made inroads into new vertical markets from health care to e-commerce. They have also expanded their service offerings to include business process outsourcing (BPO), customer relationship management (CRM) and e-business. Explores some of these changes and presents a conceptual framework which captures some of the dynamic changes in the software and computing services industry. These involve mergers, acquisitions, joint ventures and partnering.
Australian construction organisations have generally refrained from implementing quality management principles. As a result, little is known about the costs of poor quality and the impact it has on an organisation’s performance and competitiveness. With respect to rework, it is suggested that most organisations have learnt to accept it as part of their operations, inasmuch as they have not realised its true extent or its influence on their own and a project’s performance. This paper uses a case study approach to develop a series of benchmark metrics for the causes and costs of rework, which were derived from two construction projects that were procured by the same contractor using different procurement methods. From the findings a conceptual model for benchmarking and reducing rework throughout the quality-chain is presented and discussed.
There is an alternative to militaristic approaches to competition in business. It is to create cooperative climates within the company and to choose external competitors carefully. Cooperation in achieving negotiated agreements becomes a competitive advantage. Werner Ketelhöhn cites the successful case histories of two Brazilian companies, Industrial Mecanica de Salvador and SEMCO as having achieved strong internal 'partners'. Outside partnerships are possible too, as illustrated by NWZ and Benetton in Europe. The secret is 'out-managing' the competition, not 'out-smarting' it. The author concludes by emphasizing the clear advantages of internal and external negotiated strategies on corporate value-added and distinctive competence respectively.
Due to dramatically increasing global competition and in the light of Europe '92, companies have to concentrate on their particular competitive advantages and on those business activities they know well. The market, however, asks for an ever increasing range of products and services. 'System deals' include -- along with a product -- attractive sideline services, like project management, system implementation or supply of related products. In many cases, entering these markets or achieving technological breakthroughs is only possible with a strong partner. These recent developments forced corporations to consider alternative company structures. The failure of many strategic alliances, however, has clearly shown that understanding the development process of the alliance is critical for success. Christoph Bronder and Rudolf Pritzl present a structured procedure for developing strategic alliances that outlines four critical phases: strategic decision for an alliance, alliance configuration, partner selection, and alliance management.
This paper presents the facilities in the EDM-2 product modeling and database language that support model evolution. It reviews the need for model evolution as a system and/or language requirement to support product modeling. Four types of model evolution are considered: (1) translation between distinct models, (2) deriving views from a central model, (3) modification of an existing model, and (4) model evolution based on writable views associated with each application. While the facilities described support all for types of evolution, the last type is emphasized. The language based modeling capabilities described in EDM-2 include: (a) mapping facilities for defining derivations and views within a single model or between different models; (b) procedural language capabilities supporting model addition, deletion and modification; (c) support for object instance migration so as to partition the set of class instances into multiple classes; (d) support for managing practical deletion of portions of a model; (e) explicit specification and automatic management of integrity between a building model and various views. The rationale and language features, and in some cases, the implementation strategy for the features, are presented.
Cross-national alliances have become an increasingly salient part of the contemporary global environment. These alliances bring together firms embedded in diverse institutional environments. Diversity in institutional environments makes meaning creation difficult as well as necessary. Our paper suggests that the alliance partners need to manage three kinds of meaning, namely pragmatic, moral, and cognitive. It is the effective management of meaning, which determines whether an alliance is able to achieve legitimacy. Implications for alliance management are discussed.
Strategic alliances are becoming an important means of survival for managing construction organisations. Such alliances are a compromise between organisations doing business in isolation and in mutual partnership with another organisation(s). The key to competitive advantage and improving customer satisfaction lies in the ability of organisations to form learning alliances; these being strategic partnerships based on a business environment that encourages mutual (and reflective) learning between partners. Well-designed, successful alliances enhance co-operation and a high level of trust and commitment. A learning framework is presented to foster successful co-operative strategic alliances between construction organisations. A case study is highlighted based on Rameses Associates and Lloyds TSB Insurance of the UK, to illustrate the advantages of the thesis proffered.
The authors are concerned that a growing number of firms are forming too many ‘bandwagon’ alliances … in a vacuum of strategic consideration and, as a consequence, are placing their organizations at a competitive disadvantages. Because of implementation problems associated with differing management styles, cultures, operational practices and degrees of control, not too many firms can point to having positively capitalized on the potential advantages. In fact some researchers believe the failure rate of alliances to be as high as 50 per cent or more. The authors believe it is timely to put alliances into a strategic context and provide senior management considering this business route with guidelines for success.
Agile manufacturing (AM) is a new concept in manufacturing intended to improve the competitiveness of firms. Manufacturing processes based on AM are characterized by customer–supplier integrated process for product design, manufacturing, marketing, and support services. This needs decision-making at functional knowledge levels, stable unit costs, flexible manufacturing, easy access to integrated data, and modular production facilities. Agile manufacturing requires enriching of the customer, co-operating with competitors, organizing to manage change, uncertainty and complexity, and leveraging people and information. In the recent years, a number of research papers have been published in the area of AM. However, a framework for the development of AM has not received due attention from both researchers and practitioners. Realizing the importance of agile manufacturing in the 21st century manufacturing competitiveness, an attempt has been made in this paper to review the literature available on AM with the objective to: (i) identify key strategies and techniques of AM, (ii) suggest some future research directions and (iii) develop a framework for the development of agile manufacturing systems (AMSs) along four key dimensions which include strategies, technologies, systems and people.
Recent work in social theory departs from prior traditions in proposing that social phenomena can be understood as comprising both subjective and objective elements. We apply this premise of duality to understanding the relationship between information technology and organizations. We construct a theoretical framework in which the development and deployment of information technology in organizations is a social phenomenon, and in which the organizational consequences of technology are products of both material and social dimensions. The framework is based on Giddens' theory of structuration, and it allows us to progress beyond several of the false dichotomies (subjective vs objective, socially constructed vs material, macro vs micro, and qualitative vs quantitative) that persist in investigations of the interaction between organizations and information technology. The framework can be used to guide studies in two main areas of information systems research—systems development and the organizational consequences of using information technology.
This paper describes a strategy for companies who want to organise virtual teams. The last part of this paper describes how a Norwegian engineering company has adopted the strategy with 300 employees located throughout 16 regional offices
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