New Strategic Tools for Supply Chain Management

ArticleinInternational Journal of Physical Distribution & Logistics Management 21(1):23-33 · December 1991with33 Reads
Impact Factor: 1.80 · DOI: 10.1108/09600039110002225


    Intense global competition has created a highly demanding customer.
    To serve his needs for highvariety, low cost, sound quality and easy
    availability, organisations are looking beyond their own boundaries to
    the management of their supply chains. In this they have been inspired
    by the typical Far Eastern, and the very best Western, practice. But
    supply chain management is still a hope not a reality for many
    companies. On the one hand there is an array of “panaceas”
    on offer for our “sick” businesses; new technology, computer
    integrated manufacturing, the Just-in-Time approach, total quality
    management, and more besides. On the other hand supply chain management
    has few specific tools of its own. To the manager busy holding on to his
    market share it is difficult to see where to start the process of making
    his operation more competitive. A three-stage approach to help companies
    see just which actions are likely to get the supply chain into better
    competitive shape is proposed. Also introduced are two simple graphical
    tools to help management develop a strategy for enhanced supply chain
    effectiveness: the pipeline map and the supplier relationship grid.