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Strategic Planning with Critical Success Factors and Future Scenarios: An Integrated Strategic Planning Framework

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Abstract

This report explores the value of enhancing typical strategic planning techniques with the critical success factor (CSF) method and scenario planning. It synthesizes documented theory and research in strategic planning, CSFs, and future scenarios. It proposes an enhanced, integrated information framework for strategic planning that can help organizations understand the broad range of interrelated elements that influence strategy development. Finally, the report provides insights and lessons regarding the value and limitations of the integrated strategic planning framework and suggestions for future work.

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... Moreover, identification of CSF's has been considered to be part of Strategic Planning process (Gates, 2010;Jenster, 1987). It is evident from the fact that Strategic Planning focuses on the mission, objectives and vision of the company. ...
... Although the purpose of strategic planning is straightforward, the process is complex and dynamic. Two techniques, namely CSF's and future scenario planning are considered to enhance the process of strategic planning (Gates, 2010). Daniel (1961) suggests that organizational planning should focus on the CSF's that determine the success of the company. ...
... Furthermore, he describes the CSF's as the key jobs that must be done exceedingly well for a company to be successful. In line with this, Gates (2010) argues that CSF's have direct relationships to an organizations' mission and goals as they shape strategy through their effect on the organization's achievement of it goals and their ability to enable the success of the mission. ...
Article
This paper attempts to investigate the critical success factors for strategic planning in the residential construction industry in Kosovo from both organizational and customers perspectives and how they are applied in the residential construction context. This study used the case study strategy and in-depth interviews to collect primary data, which were analyzed qualitatively using data reduction and data display analysis technique. The findings revealed that 17 factors were identified as critical to success for residential construction companies in Kosovo. Moreover, a descriptive analysis is provided for 11 factors that were considered as important from both groups of stakeholders. These factors include after sales service, brand, customer service, design and architecture, differentiation strategy, financial strength, infrastructure, location, marketing, price, and quality of construction. These findings are discussed in the context of the established literature and within the context of the residential construction industry in Kosovo.
... Moreover, identification of CSF's has been considered to be part of Strategic Planning process (Gates, 2010;Jenster, 1987). It is evident from the fact that Strategic Planning focuses on the mission, objectives and vision of the company. ...
... Although the purpose of strategic planning is straightforward, the process is complex and dynamic. Two techniques, namely CSF's and future scenario planning are considered to enhance the process of strategic planning (Gates, 2010). Daniel (1961) suggests that organizational planning should focus on the CSF's that determine the success of the company. ...
... Furthermore, he describes the CSF's as the key jobs that must be done exceedingly well for a company to be successful. In line with this, Gates (2010) argues that CSF's have direct relationships to an organizations' mission and goals as they shape strategy through their effect on the organization's achievement of it goals and their ability to enable the success of the mission. ...
Article
Full-text available
This paper attempts to investigate the critical success factors for strategic planning in the residential construction industry in Kosovo from both organizational and customers perspectives and how they are applied in the residential construction context. This study used the case study strategy and in-depth interviews to collect primary data, which were analyzed qualitatively using data reduction and data display analysis technique. The findings revealed that 17 factors were identified as critical to success for residential construction companies in Kosovo. Moreover, a descriptive analysis is provided for 11 factors that were considered as important from both groups of stakeholders. These factors include after sales service, brand, customer service, design and architecture, differentiation strategy, financial strength, infrastructure, location, marketing, price, and quality of construction. These findings are discussed in the context of the established literature and within the context of the residential construction industry in Kosovo.
... Ze względu na występujące pewne konfuzje pomiędzy obu pojęciami w tabeli 2 objaśniono wyraźne różnice pomiędzy nimi za L.P. Gates (2010). ...
... Cechy charakterystyczne celów i krytycznych czynników sukcesu przedsiębiorstw Cele KCS mają szeroki zasięg, który pozwala spełniać misję przedsiębiorstwa to działania, które wspomagają sukces lub mają udział w spełnianiu misji jako zbiorze celów wynikają bardziej z oceny ich potencjalnej osiągalności niż z wpływu na spełnienie misji to bieżąca aktywność operacyjna podtrzymująca funkcjonowanie przedsiębiorstwa stwarzają możliwość osiągnięcia sukcesu przez organizację zapewniają przedsiębiorstwu przetrwanie skupianie się na ich formułowaniu, może odwrócić uwagę od bieżącej działalności zapewniającej sukces organizacji dotyczą obszarów ważnych dla bieżącego i przyszłego sukcesu; są one względnie stabilne w czasie, gwarantując spełnienie misji przedsiębiorstwa obecnie i w najbliższej przyszłości mogą być powiązane z wieloma KCS mogą być powiązane z wieloma celami określają docelową pozycję, którą przedsiębiorstwo chce osiągnąć są to dziedziny, w których wysoka wydajność zapewnia osiągnięcie celów Źródło: opracowanie własne na podstawie(Gates, 2010) ustrukturyzowanych z menedżerami reprezentującymi przemysł lub jego poszczególne branże, których rezultatem jest lista najczęściej wymienianych KCS. Ważną metodą ich analizy jest metoda Delphi z udziałem ekspertów i uznawana jako jedna z ważnych metod prowadzących do podejmowania decyzji na zasadzie konsensusu(Boynton, Zmud, 1984, s. 17-27). ...
Article
Celem pracy jest analiza stanu wiedzy dotyczącej kluczowych czynników sukcesu (KCS) konkurencyjności przedsiębiorstw i przedstawienie teoretycznego, autorskiego modelu dla polskich przedsiębiorstw przyszłości. Pierwsza część rozdziału zawiera analizę literatury na temat cech charakterystycznych celów organizacji i KCS oraz wzajemnego ich związku. Przedstawiono typologie źródeł tych czynników występujące w literaturze. W drugiej części zaprezentowano metody badania KCS i ich ewolucję. W ostatniej części określono wyzwania jakie pojawią się w trzeciej dekadzie XXI w. dla polskich organizacji gospodarczych i zbudowano teoretyczny model KCS przedsiębiorstw przyszłości, uwzględniający wspomniane wyzwania. Zawiera on cztery obszary (kapitały) źródeł KCS (technologiczny, finansowy, intelektualny, kulturowy) otaczające trzy wymiary wzrostu KCS
... Therefore, a fundamental study related to the FM of mosques is necessary in order to assist the authorities to make decisions about the critical success factors (CSFs) pertinent to the FM of mosque. CSFs are defined as a set of key ideas used to assist organizations to accomplish their strategic goals (Gates, 2010). They are a set of characteristics, conditions or variables, which are limited in number (usually ranging from three to eight), and which have a direct and serious impact on the effectiveness, efficiency and viability of an organization, program or project (Elmualim et al., 2010;Business Dictionary, 2018). ...
... They are a set of characteristics, conditions or variables, which are limited in number (usually ranging from three to eight), and which have a direct and serious impact on the effectiveness, efficiency and viability of an organization, program or project (Elmualim et al., 2010;Business Dictionary, 2018). The CSF constructs must be thoroughly considered and constantly followed by organizations in order for them to achieve their organizational goals (Elmualim et al., 2010;Gates, 2010). The idea of CSFs was first introduced in the 1960s and since then they have evolved and been implemented in different ways. ...
Article
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Mosques play a vital role in the Islamic community. Philosophically, they have been developed not only as places of worship, but also to function as a centre for various aspects of Islamic community development. However, these days, with the increasing number of mosques being built, it has become a big challenge for the mosque authorities to maintain the role of the institution as the centre of the Islamic community. This paper explores previously unstudied issues related to the critical success factors (CSFs) of the facilities management (FM) of mosques. The final aim of the review is to develop a conceptual framework incorporating a systematic FM approach to the sustainable performance of mosques. It makes a comprehensive literature review of numerous published sources, such as journals, books, websites, magazines and unpublished theses, focusing on understanding of the concept of the FM of mosques, the concept of the CSF approach, the growing importance of FM, and its significant role in supporting the current functions of mosques. The proposed conceptual framework developed from the literature review will provide guidelines and understanding of how FM should be conceived, managed and integrated with other key management activities within the context of mosques in Malaysia. It will also provide understanding of the best practical approach to the FM of mosques. The paper contends that this approach is certain to contribute to an environment and society as prosperous as it was during the golden age of the Prophet Muhammad (peace be upon him) if the concepts outlined in the proposed frame work are adopted and adapted.
... Strategic planning Strategic planning should provide clear guidance by describing the aspirations through a philosophy, vision, policy, core beliefs, values, and objectives with goals and processes. In this way, it makes visible its strategic intentions for the future, including exploration, implementation, and a sustainability plan by meeting customer, statutory, and regulatory requirements (Fotopoulos & Psomas [40]; Gates [41]; Imbeah [42]; Laux & Hurburgh [9]; Lewis, Pun & Lalla [43]; Oschman [26]; Munroe [31]; Soko [44]; Tomic [17]). ...
... (3) must establish a new, continuous improvement culture, ensuring long-term performance success by increasing value to customers; and (4) must ensure that resources are available. According to Conti [53], Gates [41], and Munroe [31], the collective strength of such a strategic plan is ultimately to build potential and sustainable capabilities, so that its depth gives flexibility to the organisation by increasing its range of responses to emerging opportunities and threats. On these grounds, Oschman [26] and Myhrberg, Valdemar and Crabtree [19] indicate that an AS9100 must have structured, ongoing employee awareness training. ...
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This article proposes, through an extensive review of prominent International Organization for Standardization (ISO) literature, a conceptual framework implementing an AS9100 quality management system (QMS) for the aerospace industry. The conceptual framework developed in this study provides systematic collective knowledge for aerospace industries to understand the most important dimensions, and their mutual relationships, to deliver products and services ensuring customer satisfaction. The article presents a three-phase implementation methodology for achieving sustained success, offering useful practical relevance for any aerospace industry. The approach followed in this study can be used as a foundation for future studies in AS9100 QMS implementation.
... The concept of success factors refers to the set of functions, factors, practices, and activities that can influence the vendorcustomer relationship (Gates, 2010). Wang (2011) confirmed most of the activities that are being done in our daily life are mainly based on a set of factors that determines the level of success that we would be able to reach through the process of application. ...
... Success Factors: refers to the set of functions, factors, drivers, practices, and activities that can influence the vendor-customer relationship (Gates, 2010). Also, Robert et al. (2005) added that organizational, extra-organizational, and technological aspects are all important to guarantee CRM success in organizations. ...
... Every project or program that the organization undertakes must, therefore, ensure consistently high performance in these key areas; otherwise, the organization may not be able to achieve its goals and may therefore fail to accomplish its mission. Gates (2010) claimed that CSFs are directly related to the purpose and objectives of an organization. Like other aspects of strategic planning that indirectly influence strategy, CSFs affect strategy through its effects on the achievement of its objectives by the company and its ability to allow the project to succeed. ...
Article
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This paper analyzes the critical success factors (CSFs) in energy management (EM) for the implementation of Sustainable University (SU) Key Performance Indicators (KPIs) at Malaysian research universities. Through a thorough review of the literature, CSFs related to EM were established, which were then contextually tailored through a pilot study and presented as a hypothesized template. Primary data was collected to 300 academic and non-academic staff of five research universities in Malaysia through questionnaire surveys. Modeling of the structural formula of partial least squares (PLS-SEM) was used to statistically verify the final version of the EM CSFs to achieve SU. This paper fills the knowledge gap by concentrating on the quantified contribution to the adoption of SU in Malaysia by the most significant EM CSFs. Findings from this paper have confirmed the hypotheses that four EM CSFs have a significant relationship to KPIs namely, top management support, understanding, strong stakeholder relationships, and risk management which ultimately lead to successful adoption of EM in achieving SU. It is hoped that the findings will provide guidelines for the Malaysian Higher Education Ministry to be more effective in achieving sustainability for all universities.
... A number of critical success factors of BPM has been proposed by several studies in scientific literature to provide insight into the process of achieving BPM. Critical success factors (CSFs) are defined as "the handful of key areas where an organization must perform well on a consistent basis to achieve its mission" (Gates, 2010). When these key areas of performance are made explicit, they provide a common point of reference for the entire organization (Caralli, 2004). ...
Technical Report
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Business Process Management (BPM) aims to improve the quality of business processes by consolidating the concepts of modelling, reengineering, automation, management, and innovation. Tailoring multi-faceted BPM to specific contexts of organizations on the ground of fast-growing information technology is the challenge of the current decade. A considerable number of critical success factors (CSFs) for BPM has been proposed by various studies in the scientific literature to provide insight into the process of achieving BPM. However, only few of these studies propose guidelines/practices for addressing the CSFs. This study is intended to provide a state-of-the-art of CSFs of BPM by a systematic review of scientific literature and to investigate content coverage of business process maturity models as a potential enabler of realization of these CSFs. We searched the studies between the years 2000 and 2015 in established digital libraries and identified 14 CSF categories from 18 studies out of 242 studies retrieved initially. Following that, we searched for evidence on the existence of each CSF category in five maturity models, namely Business Process Management Capability Framework (BPM-CF), Business Process Orientation Maturity Model (BPO-MM), Business Process Orientation Maturity Framework (BPO-MF), Business Process Maturity Model (OMG-BPMM), and Process and Enterprise Maturity Model (PEMM). The findings from our investigation show that, despite the variance in degree of coverage of CSF categories by selected BPMMs, maturity models stand as a promising reference for organizations to start their BPM efforts.
... Strategic plan is an outline of the approach the organizations uses to o achieve its mission. Strategic planning is realized through developing a plan or set of plans that articulate organizational goals and high level strategies to achieve them (Gates, 2010). Strategic planning is also known as a process in which an organization defines its strategy or direction, and making decisions on resource allocation to pursue the strategy. ...
Article
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This study identifies critical factors in the capacity building of electronic government (e-government) in Sragen municipality, Indonesia. Sragen is a small city renowned as a pioneer in the implementation of e-government initiatives among other local governments. by conducted in-depth interview as well as observation thus the data was categorized and interpreted for fur-ther being discussed for the result. Results of the study showed that using an institutional ap-proach in e-government capacity building Sragen municipality succeeded in improving the quality and value of the relationship between government institutions and citizens; identified institutional factors that are crucial for successful e-government capacity building that include policies, organizational structure, and participatory public management.
... As well as, the importance of the strategic planning process has resulted in a number of tools being developed to evaluate the process and to identify organisational strengths, weaknesses, opportunities and threats (Murphy, 2011). Considerably, Gates (2010) states that, the typical strategic planning processes examine an organization's current environment (e.g. the present situation of the organization's mission, guiding principles), expectations about how it would like to grow or evolve (the desired future), its objectives as an organization (what it will strive to do), and its intentions for moving forward (how it will move forward to achieve its objectives). This clarification mostly leads to better understanding the process of strategic planning as a whole. ...
Article
Objectives: The purpose of this paper is to review the influence of the strategic planning on crisis management in the service sector firms in Palestine and how it is used in times of crises if they occur. Methodology: A review of the literature relating to both strategic planning and crisis management in developing countries has been made in this study. The qualitative method is used in this paper since it enables the researcher to gain a deeper knowledge and understanding of the phenomenon. Results: Firstly, the leaders and managers of a firm will be able to develop their strategies using a practical approach to prevent crises or minimizing their effects. Secondly, managers will be able to think strategically in the mid of a crisis to handle it more effectively. Thirdly, firms will have leaders and teams capable enough to inspire people with a sense of hope and strategic direction. Implications: Managers and leaders must seek for having best strategies to apply and develop them in firms for preventing crises or mitigating their effects.
... The importance of the strategic planning process resulted in a number of tools being developed to evaluate the process and to identify organisational strengths, weaknesses, opportunities and threats (Murphy, 2011). Similarly, Gates (2010) stated that the typical strategic planning processes examine a firm's current environment (e.g. the present situation of the organization's mission, guiding principles), expectations about how it would like to grow or evolve (the desired future), its objectives as a firm (what it will strive to do), and its intentions for moving forward (how it will move forward to achieve its objectives). This clarification mostly leads to better understanding the process of strategic planning as a whole. ...
Thesis
Strategic planning is considered a significant necessity for growth and efficiency in service sector firms. However, the principles of strategic planning for international development tend to be non-specific and intensive, and they rarely take into consideration the precise situations for each country especially in developing countries. Data from the Palestinian Bureau of Statistics shows that most of Palestinian service firms suffer from the lack of strategic planning and development growth. This sector has a special importance for the Palestinian economy as a source of employment opportunities for people. Not much is known in past research about the effectiveness and the role of crisis management in the strategic planning process. Yet, past literature suggested the moderating effect of geopolitical environment on strategic planning processes in firms and crisis management. Therefore, the motivation behind this study is to seek a deeper understanding of the role of crisis management in promoting strategic planning processes in the Palestinian service sector. Another objective of this study is to investigate the moderating effect of geopolitical environment on the relationship between crisis management and strategic planning. This study collected data from 120 managers in the Gaza Electricity Distribution Company GEDCO in Gaza Strip. Data normality tests, descriptive statistics, and partial least square structural equation modelling were used for data analysis. The purpose of using qualitative data is to strongly support the quantitative data in order to get accurate understanding of the geopolitical environment as an external effect and making strategies in times of crisis. Apart from that, the qualitative method is used by analysing the information from the semi structured-interviews with top managers. The findings of this study revealed a positive and significant relationship between the crisis management concept as a whole and strategic planning dimensions, except for SP comprehensiveness. On the other hand, this study found a significant positive relationship between strategic planning and geopolitical environment. As a result, the findings confirmed that geopolitical environment moderates the relationship between crisis management and strategic planning. The results also confirmed that firms by practising and integrating crisis management into strategic planning processes in all different levels of management will make those processes more effective and resilient in the time of crises. This study has contributed to the literature by introducing new empirical evidence in organisational studies on the role of crisis management in promoting strategic planning in all aspects, especially in developing countries such as Palestine. The findings of this study have several theoretical, practical, and managerial implications in the fields of crisis management, strategic planning and geopolitical environment. Therefore, this study suggests that it is advisable for service sector firms to invest in crisis management and encourage several strategic processes for providing firms with a defensive capability in order to prevent crisis developments or diminish their impacts.
... Strategic planning is critical to the success of any newly established office, and TTOs are not an exception, chiefly because this kind of a planning indicates where an institution wants to go and how it will get there [32,33]. However, prior initiations of strategic plans of any office within the institutions, clear goals and associated strategic objectives for the office must be a priority written [34,35]. ...
... According to Chesbrough (2004) companies have changed the way they commercialise knowledge, which has resulted in the erosion of their boundaries. Rockart (1979) introduced the concept of CSF in PM with the practical aim of helping senior executives manage their organisations effectively by defining their information needs autonomously (Gates, 2010). Amberg et al. (2005) noted that the CSF identified by Rockart (1979) were traced to the success factors conceptualised and introduced by Daniel (1961), who highlighted the issue of lack of adequate management information for making decisions, setting objectives, shaping strategies and measuring the outcome of a project against goals as critical factors affective the success of an innovation. ...
... To follow the guidelines of Neuman [9][10][11] and addressing the specific current issue fuel, this research selected qualitative research methodology arguably. Mention that advanced technological circumstances, market imperatives and efficiency are being innovative in various economic sectors, therefore, applied research and developments in logistics and supply chain management is crucial greatly [12][13][14][15][16][17][18][19][20]. In designing the research and questionnaire, the author had visited the two principal ports in Bangladesh and shared the research aims with the port authority, port users and others. ...
... It was also very quickly observed that, depending on the type of business activity, in accordance with the Pareto principle, several key factors are particularly important for the success of an enterprise (Eisenhardt I Zbaraki, 1992;Strategor, 1996;Gates, 2010;Knopp, Szmal, 1999;Gierszewska, Romanowska, 2003;Skawińska, Zalewski, 2016). ...
Article
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The article attempts to identify, classify and evaluate the success factors of development projects implemented in the holiday property sector. The first part of the study presents development prospects for this market in Poland. The next part presents the idea of using key success factors in management. The empirical part presents the results of own research and the conclusions resulting therefrom. The analyses were based on the experience gained during the successful implementation of this type of projects and the opinions of their clients. The information presented in the literature on the subject was also helpful in developing the KCS list for the examined sector. In the authors’ opinion, despite conducting the research in an unrepresentative manner, the resulting conclusions, which are qualitative, can be highly helpful in implementing such projects in practice and as a material for discussion in the process of educating students.
... So that the application of the SI business strategy can run well and smoothly, it needs to be supported by the application of an right information technology strategy • Future Application Portofolio Based on the results of the formulation of the IS needs of the pharmaceutical company in the present and the future, Future Application Portfolio can be described using the McFarlan's Grid Strategic Planning will produce documentation that contains the current environment and capabilities of the organization and how the organization is able to grow and develop in the future. Strategic planning is not only an important foundation for the company's operations, it also regulates corporate architecture, process improvement, produces good risk management, portfolio management, and initiatives throughout the company's business lines [4]. ...
Article
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This research aims to develop an integrated information system for pharmaceutical companies in Indonesia, which has separate business units in two different locations. An Integrated System is needed to provide the value of competence in the technology and information systems that companies use in their business processes. The development stage starts from the assessment and understanding of the current situation both in the business environment and the IS/IT environment. The business environment includes the internal business environment and external business environment.Similarly, the IS/IT environment which includes internal and external IS/IT environments. With a deep understanding of current conditions, it can be determined the Information System(IS) strategy, Information Technology(IT) strategy and future IS/IT strategies. This study reveals the following results: The absence of good system integration with the business units involved makes the company in a weak position. But in terms of opportunity is quite high so that the use of technology and information systems that fit business needs is recommended in this study. The results of this study recommends some applications that can solve problems commonly experienced by companies such as system integration and business process automation to achieve more efficient and effective business processes.
... According to Chesbrough (2004) companies have changed the way they commercialise knowledge, which has resulted in the erosion of their boundaries. Rockart (1979) introduced the concept of CSF in PM with the practical aim of helping senior executives manage their organisations effectively by defining their information needs autonomously (Gates, 2010). Amberg et al. (2005) noted that the CSF identified by Rockart (1979) were traced to the success factors conceptualised and introduced by Daniel (1961), who highlighted the issue of lack of adequate management information for making decisions, setting objectives, shaping strategies and measuring the outcome of a project against goals as critical factors affective the success of an innovation. ...
... 2. Nature of scenario planning contribution role in strategic planning, strategy making and innovation representing 30 frequencies within the 59 reviewed published (articles and books), with a relative weight of 50.8%. Authors considering scenarios contribution role "nature" to be within the domain of; Strategic Planning, Strategy Making and innovation (Porter, 1985;Bradfield et al., 2005;Roney & College, 2010;Baraev, 2009;Godet, 2000;Wack, 1985;Ratcliffe, 2000;Wulf et al., 2010;Edgar et al., 2010;Schwenker & Wulf 2013;Fähling et al., 2012;Gates, 2010;Tibbs, 1999;Merwe, 2008;Meitzner & Reger, 2004;Amer et al., 2013;Burt et al., 2006;Lehr et al., 2017;De Smedt et al., 2012;Geissler & Krys, 2013;Mintzberg et al., 1998;Peterson et al., 2003;Berisha Qehaja et al., 2017;Chermack, 2002;Chermack et al., 2006;Derbyshire, 2018 5. Nature of scenario planning contribution role in strategic decisions representing 4 frequencies within the 59 reviewed published (articles and books), with a relative weight of 6.8%. Authors considering scenarios contribution role "nature" to be within the domain of; Strategic Decisions, (Brummell & McGillivray, 2017;Wilburn & Wilburn, 2011;). ...
Article
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Purpose: This paper aims to stimulate rethinking expanding scenario planning contribution role in firm's strategy making and innovation, while firm's management is operating in the middle of global driven markets facing environmental rapid changes and greater uncertainties of the 21 st century. Design: This study is designed to answer a main question; "Can examining literatures trends towards scenario planning justifies rethinking expanding horizons of its potential contribution role in strategy making and innovation?" The methodology path of this paper passes through three steps: The first consists examining trends through an intentional sample "by theme", of 59 literatures published between the period of 1985-2018. The second step consists sketching a big picture based on findings of examined trends. The third step consists of designing study's conceptual framework. Findings: Examining trends towards scenarios reveals a clear differences between authors trends concerns the given "title" as identity of scenarios role in strategy making, distributed within five groups scenarios as: tool, approach, technique, method, and as an art. Trends towards the "nature" of scenarios contribution role were divided between five areas of focus within basic domains of strategy making and innovation: Strategic thinking, learning, and strategy theory development, strategic planning, strategy making, and innovation, strategic foresight and insight, strategic options, and strategic decisions. Originality/Value: This paper can be considered as novel attempt that provides a conceptual framework based upon findings of examining trends towards scenario planning. This conceptual framework is designed to serve dual causes, to stimulate as well as being a supportive element for; practitioners, researchers, and experts in the field. JEL Classification: M1, M10, M19/Strategic Management.
... According to Hair, Black, Babin, and Anderson (2014), the factor loadings should be 0.5 or higher and ideally it (2004) Long term plans Gates (2010) External threats and opportunities O'Regan and Ghobadian (2004) Marketing strategies & product development Rust et al. (2004) Core Competencies ...
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This research is aimed at establishing the impact of strategic leadership on organizational performance on SMEs in Malaysia. The research has been done in Muar, Johor, Malaysia. A review was done on the strategic leadership theories, models and past literature done by other researchers to adopt the various determinants that impact the organizational performance. A theoretical framework was established with five major independent variables: leadership vision, strategic direction, core competencies, developing people and innovation capability and dependent variable: organizational performance. A set of questionnaire with structured questions was generated and measured using 5-point Likert Scale. The primary data was collected from the top management using convenience sampling. The sample size consists of 100 respondents who are directors, CEO, managers and top executives of 10 SMEs in Muar. This study used AMOS software to analyze the data. Confirmatory Factor Analysis (CFA) was used to determine the factor loading of the variables. Structural equation modeling was used to test the path analysis and the hypotheses. The results showed that leadership vision, strategic direction, core competencies have insignificant positive impact on organizational performance and developing people have insignificant negative impact on organizational performance. However, the study found that only innovation capability has significant positive impact on organizational performance. Therefore, innovation capability of strategic leadership such as new products, creativity, innovation activities, value creation and new ideas with radical changes are reckoned as the most important determinants in impacting organizational performance. It is highly recommended to all top management of SMEs in Malaysia to focus on innovation capability of strategic leadership for their organizational performance.
... Successful strategizing in adversity and overcoming obstacles arising in education and/or professional environments is essential and has been discussed for decades (Gates, 2010;Grant, 2013;Hall, 1980;Kukreja, 2013). Recently, group social activities called Escape the Room have become popular, based on the Escape Room computer video games (Borrego, Fernandez, Blanes, & Robles, 2017;Miller, 2015). ...
Article
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Background. Interactive hands-on learning is effective for learners of all ages and professional backgrounds. A shift from traditional didactic classroom models to the adoption of an active learning approach through constructivism in the classroom, specifically, in higher education, is shown to encourage critical thinking and problem solving in learners based on learned experiences. Aim. This article focuses on detailing a game used for healthcare leadership doctoral students that is adaptable and applicable for students in any program focused on teaching strategies in management and leadership and/or in critical thinking. Method. Based on the Escape Room video games and social activity phenomenon, teams compete to solve content-specific challenges to attain puzzle piece clues which lead to the next challenge or obstacle set forth by the instructors (representing hurdles in management/leadership and/or an academic program). Traditional quiz-type exercises, pictograms, cryptograms and crossword puzzles are coupled with modern technological components (e.g. social media and smartphone apps). The first team to obtain all puzzle pieces is deemed most strategic winner. Depending on allotted class time, gameplay can range from 2 to 4 hours. Results and Conclusion. This game mimics interdisciplinary team work environments. Participating in interactive collaborative learning environments enhances the overall learning experience, allowing learners to apply knowledge through gameplay, rather than just memorize concepts without context, which is characteristic of traditional didactic learning environments.
... Firms achieve a competitive edge if they can produce an effective planning process, which enables visibility and organisational interaction, stimulating dedication, teamwork, and collaborative innovation (Hoang et al., 2010;McLean et al., 2017). Some elements play a significant role in motivating the planning process aimed at creating concrete goals and devoting resources to the critical items, planning processes of departments and process or operation management strategy (Gates, 2010). Strategic planning plays a vital role in process management to accomplish desired organisational performance. ...
Article
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This research study explores the relationship between customer focus and the performance of construction projects undertaken by small companies. Additionally, process management in these companies has been studied as a mediator in explaining the relationship between customer focus and project performance. A moderated mediation model has been proposed to investigate the role of strategic planning and its effects on project outcomes. Data was gathered from 326 staff members working at different levels of management in some of Pakistan’s emerging construction companies owned by young entrepreneurs. The study’s findings revealed a positive relationship between customer focus and project performance mediated by process management. Moderation analysis indicates a significant relationship between process management and project performance when moderated by strategic planning. Constraints to the study have been identified, and suggestions for future research have been offered.
... Jenster's study (1987), for example,observes that the identification of a selected number of CSFs is a step subsequent to the development of a strategic plan and other studies argue that long-term strategies require to identify CSFs for maintaining the competitive advantage along the time (Thompson and Strickland, 1998;Scholes et al., 2002).According to Leidecker and Bruno (1984), CSFs are an input forthe environment analysis, resource analysis and strategy evaluation,therefore they are crucial for the strategic development process. Other studies emphasize the role of CSFs for an effective strategic planning (Gates, 2010), a successful strategic control (van Veen-Dirks and Wijn, 2002) and a valuable business planning process (Freund, 1988). ...
... Critical success factors (CSFs) in BPM are the areas impacting or even determining the success of BPM implementation (Ariyachandra and Frolick 2008;Rosemann and de Bruin 2005b;Bandara et al. 2005). Gates (2010) defines CSFs as "the handful of key areas where an organization must perform well on a consistent basis to achieve its mission." Similarly, Dabaghkashani et al. (2012) define success factors as those key areas where "things must go right" in order for the BPM initiative to proceed efficiently and be completed successfully. ...
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For almost 30 years, the way of building business process management maturity models (BPM MMs), the importance assigned to individual maturity levels, and the criteria and critical success factors chosen for BPM maturity assessment have not changed significantly, despite the fact that during those three decades, the business environment and organizations themselves have changed enormously. The impact of hyperautomation and the increasing pace of change require the integration of maturity assessment with the BPM implementation methodology, including the repetition of maturity assessment for selected groups of processes. This causes an urgent need to adapt both process maturity assessment methods and BPM MMs to changing working conditions and business requirements. This conceptual paper is based on a model approach. The framework presented in the article continues and at the same time clearly deviates from the tradition of building BPM MMs on the basis of the Capability Maturity Model (CMM). It proposes a two-stage comprehensive process of organizational process maturity assessment, fully integrated into the process of BPM implementation and further business process management. The presented framework makes it possible to assess the process maturity of Industry 4.0 organizations in which dynamic knowledge-intensive business processes (kiBPs) play a key role in creating value.
... Gates [39] defined the CSFs where factors are the handful of key areas where organization must have to perform well on a consistent basis to achieve the mission & vision arguably. Under the umbrella of strategic planning, CSFs are helping to develop the strategy with future scenarios that build the enterprise and indicate the processes for development. ...
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In the last two decades, the supply and demand of fuel in Bangladesh increased enormously because of her economic growth. Likewise, energy and power require helping the industry and basic supplies to the citizens. Recent development of electric power industry, is essential to arrange the necessary facilities at seaport and its further transportation to the consignee premises by applying JIT (just-in-time) approach inevitably. Driven in particular, innovation is required in the prime ports Chittagong and Mongla, what’s more, in newly established Payra port. In addition, regional demand especially from Nepal, Bhutan and Seven Sisters of India for importing fuel through Bangladeshi seaports or pertaining intermodal freight transportation of containerized fuel or tanktainer that cloaked up the derived demand of increasing seaport facilitates in Bangladesh. Another factor that will influence the importing and handling of fuel is the environmental compliance and stringent environmental regulations enacted by IMO (International Maritime Organization), hereby, necessary steps to be taken by port authority or government accordingly. Emerging opportunities, in addition to traditional fuel management at port, coal, LPG (liquefied petroleum gas) and LNG (liquefied natural gas) are the new products for Bangladesh and its neighbors as growing demand of receiving in Bangladeshi ports in a big volume progressively. This paper aims to explore the role of port authorities in the process of developing port and intermodal infrastructure and others to mitigate the uprising demand of fuel handling in port protected area and quick transfer of fuel to the final destination.
... Critical success factors (CSFs) were first introduced in the late 1960s and early 1970s by Ronald Daniel and John F. Rockart [22][23][24][25], explained that there are few factors or activities that control the success of a business organization, therefore these activities need to be well accomplished to guarantee business success. Rockart [26] defined CSFs as a limited number of activities that require more attention of the management in order to ensure successful competitive performance for the organization. ...
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The business relationship between hotels and tour operators/travel agents represents an important aspect of the tourism industry in any destination. This study investigates the inter-organizational relationship between hotels and tour operators/travel agents. It aims to evaluate the perceived satisfaction and success of the business relationship between hotels and tour operators/travel agents in Egypt, as well as to explore the critical success factors for this relationship. A quantitative approach was adopted in this study using a self-administrated questionnaire survey as a tool for collecting primary data. The survey was conducted with 50 hotel managers and 50 managers of tour operators/travel agents in Egypt. The results of this study revealed that both hotels and tour operators perceived their mutual business relationship to be slightly satisfactory and successful. The study also concluded some critical success factors (suggested by both hotels and tour operators/travel agents) that would enable a satisfactory and successful business relationship, such as: commitment and loyalty of both relationship partners; adopting constructive conflict resolution practices. In addition, the study explored some issues that would result in failure and termination of the business relationship between hotels and tour operators/travel agents, including: conflict of interests; disputes about commissions; reduced amount of business transactions. The study ends by providing some practical implications and recommendations that can help establishing a successful hotel-intermediaries relationship.
... Hence, many organisations have used the CSF framework to enhance efficient allocation of resources (Ferreira and Fernandes, 2015;Finney and Corbett, 2007); to refine quality management ; to enhance customer satisfaction (Ferreira and Fernandes, 2015); to achieve sustainability and achieve sustainability and competitive advantage among other reasons. The advantage of using the CSF in analysing mountain tourism governance in this case is that the approach forces managers to identify the most crucial factors which should be given attention in order for successful strategic implementation ( Gates, 2010). In terms of mountain governance, the process of identifying CSF unveils key possible causes of no-compliance to available policies and regulations. ...
Article
This paper employs the Critical Success Factor Framework to investigate the level to which current tourism business practices reflect the existing responsible tourism policies and regulations in the Drakensberg Mountain Region of South Africa. A survey was carried out among 80 tourism business operators, in conjunction with in-depth interviews with key informants from the local government departments. The findings of the study suggest that, although current policies and regulations amply cover all the important issues related to sustainable mountain route tourism, they are fragmented, left to the discretion of tourism and hospitality operators in the region and have not been sufficiently enforced among these operators. The policies and regulations governing tourism in the region are also not specific enough to guide tourism development in fragile mountain environments. This has left tourism sustainability in destinations within the region at the mercy and creativity of the tourism business operators, resulting in uneven practices. In conclusion, this paper adopts the Critical Success Factors Framework in developing possible steps towards improving the adoption of sustainable tourism in the region.
... The vision statement establishes what the organisation wants to become in the future (David 2015:75). Thus, the two can be combined to produce a strategic mission statement (Gates 2013). Auka and Langat (2016) observed that setting objectives is a key component in the strategy formulation process. ...
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Background: The role of strategy formulation in enhancing the performance of small and medium enterprises (SMEs) has attracted much attention amongst researchers worldwide. However, little research has been conducted on the strategy formulation practices of SMEs and their implications for the perceived financial performance of these firms, especially in the developing world. Aim: This study was aimed at establishing the impact of strategy formulation on the perceived financial performance of SMEs in Zimbabwe. Setting: Primary research was conducted in Harare, the capital city of Zimbabwe. Methods: The study took a case study design in which the researcher collected data from manufacturing SMEs in Harare, Zimbabwe. Stratified random sampling was employed to draw 368 questionnaire respondents from the five manufacturing classes that emerged from the population. Data were analysed using both descriptive and inferential statistics. Results: The study established that strategy formulation is somewhat prevalent amongst SMEs in Zimbabwe. The five strategy formulation activities as put forward by the theory are found in Zimbabwean SMEs. The results revealed that strategy formulation significantly influences both short-term and long-term perceived financial performance of SMEs in Zimbabwe. Conclusion: The study has implications at a practical and managerial level. Whilst supporting SMEs is commendable, governments should prioritise the provision of management and entrepreneurial training for SMEs to foster the adoption of strategy formulation. This study suggests that SMEs should make strategy formulation a priority, a key ingredient to the success of their enterprises. It is necessary to inculcate the necessary culture, which supports effective strategy formulation. The study proposes suggestions for future research. Keywords: strategy formulation; strategy formulation process; financial performance; SMEs; Zimbabwe.
... Responsibility for developing strategy lies with the already "timeconstrained management" (Dickerson & Hassanien, 2018), adding to the pressures of the dayto-day running a social enterprise, including finding time to manage and develop staff and/ or volunteers. To overcome this, Gates (2010) recommends that social entrepreneurs should devote time to scenario planning to understand the likely future direction of the business, including planning staff development, future HR needs, and succession. This can enable social entrepreneurs to plan for change before the need arises. ...
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There is a growing number of studies exploring social enterprise in order to increase the understanding of business sustainability and resilience in the social economy. However, little is known about how social enterprises or social entrepreneurs emerging from not-for-profit sectors have faced human resource management (HRM) challenges in practice. In this study, we focus on a hospitality social enterprise founded by social workers in Slovenia as a single case study. Through a series of combined interview and observation methods, we investigate the HRM challenges this social entrepreneur faced when pursuing sustainable social business. We uncovered four strategic and HRM challenges that contribute to the existing body of knowledge in the social enterprise literature. This study paves the way for future studies to focus on HRM in social enterprise.
... Strategic planning is the method of defining plans of an organization in support of achieving its mission (Parker, 2010). It is one of the most valued and respected tools of management on behalf of turning organizational thoughts into reality . ...
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This study aimed to examine the effect of strategic planning that is represented by three dimensions (top management support, technology and strategic goals) on entrepreneurship strategy requirements that is represented by three dimensions (creative capabilities, risk taking,and entrepreneurial culture) related to the perspectives of employees at private hospitals in Iraqi Kurdistan Region Erbil city. A survey questionnaire has been used to collect data, and the questionnaires distributed randomly to (150) health staff comprising of a number of private hospitals, (146) of staff were able to fill and return the questionnaires however (142) of the questionnaires was suitable for the purpose of statically analyzing. The questionnaire encompassed two sections with 30 closed-ended questions. Data collected analyzed quantitatively by using SPSS program version 20. The results of study concluded that there is a moderate and positive correlation as well as a significant impact of strategic planning on entrepreneurship strategy requirements.
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Abstract The research aims to identify the critical success factors in the application of the quality of higher education standards, diagnosis and as enhances the educational institutions the ability of management to ensure the success of the application of the approved standards on the one hand and to achieve its objectives on the other. The research was conducted at institutions of higher education sector in the Kurdistan Region of Iraq adoption of personal interviews and a survey sample of the views of the administrative leaders and faculty in the Human Development University in the city of Sulaymaniyah - Kurdistan Region of Iraq, as has been the adoption of the questionnaire included 40 questions reflected the contents of the critical success factors in the application standards of quality of higher education, in order to identify the most critical factors that can be adopted to facilitate the application of quality standards of education and the success of the process, thus achieving a clear vision and a comprehensive knowledge of relevant best practices to meet the quality requirements can be adopted and applied as by systematically contribute to the upgrading of the educational process level map. The adoption of the factor analysis using SPSS-10 program For Windows in order to interpret the factors learned as a mouthpiece of the reality of the critical success factors in the application of the quality of higher education standards in the surveyed organization as well as the adoption of a few methods of statistics to reach a comprehensive picture help explain the reality under study. The research found a set of conclusions, the most important was that the critical success factors in the application of the quality of higher education standards are a set of interrelated and complementary factors, including each of (preparation for the deployment of a culture of quality, incorporation of standards of quality of education, to adapt to the adoption of standards, the initial testing and implementation, support requirements and support and, finally, the evaluation process and continuous improvement), and based on that reference was made to some of the proposals to enact the success factors and transported to the effect of the most important 1. prepare a comprehensive plan to spread the culture of quality, 2. creating workers for future development, 3. work on modifying the organizational structure including commensurate with the new trends for the adoption of the quality of education standards and their application. Key Words:. critical success factors, quality standards of higher education, and educational institutions
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Abstract : The study discussed three domains in strategic thinking, (patterns elements, outcomes) , the aim of this search is to know the pattern of strategic thinking prevailing in surveyed organizations and what degree of availability of these patterns in managers . This thesis aimed to measure the extent which strategists leaders, for the type or types of patterns of strategic thinking . and to measure the extent of their use elements of strategic thinking and to measure strategic thinking outcomes of the managers at various levels , The importance of study lies in clarifying the possible domains of works develop the capacity of workers through knowledge of the patterns of thinking . The study included three sectors presented by five banks and four hospitals and four colleges sample of 168 persons , distributed in positions (Director General , Director Revolving, Director of Department, Director of the Division) , To achieve the objectives of the research , the researcher used hypothesis and assumption of correlation coefficient (spearman) and regression analysis , the results: . Refuse of the origin hypothesis and accept the alternative hypothesis to study relations between the components sample , the most prominent of this results to have pattern (Synthetic Concrete) from (Healthy Sector) because competent of one thing of most of this work , and the pattern (Synthetic Abstract) of (Banking Sector) so for being a deal with several issues at once, and the pattern (analytical abstract) by (educational sector) . Use the (systemic perspective) by (healthy sector) because of integration and comprehensiveness work in the departments of hospitals, and the element of (opportunistic) of (banking sector) being deal of third party funds and need to profits always liquidity, and an element (seizing opportunities) by (educational Sector) to obtain feature to outperform of others. the strategic thinking of(organizational outcomes level) is bigger than thinking on the individual level, The presence of outcomes has been shown on the (organizational level) by (healthy sector) because the private secor seek to benefit from the experiences and enhances through strategic dialogues, and the (organizational level) from (banking sector) to the fact that work here collectively integrated, and (Individual Level) of (educational sector) because the almost of persons depend on knowledge and personal experience . The main recommendations are to allow the levels of minimum administrations educational sector to participate in dialogues and strategic meetings with the senior managements to transfer knowledge to them the fact that the majority of managers in this domain depend on the accumulation of experiences they have not associated therewith one in the transfer of these experiences, as we recommend private hospitals managers to participate in seminars and conferences the courses held by universities that belong to the domain of strategic thinking to increase their knowledge and development in this important domain .
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The purpose of this study is to investigate the impact of strategic planning in Palestinian Municipalities on the Quality of service provided to citizens. Secondary data were obtained by reviewing journals, books, bulletins, textbooks, scientific articles, newspapers, periodicals etc. Primary data was collected by a specific questionnaire. The questionnaire consisted of (45) items divided into three main sections: personal information, the strategic planning, and the dimensions of the quality. A random sample of One hundred and twenty (120) questionnaires were distributed to the employees of Jenin Municipality, one hundred and fourteen (114) questionnaires were retrieved and 6 cases were (missing cases). The researcher adopted SERVQUAL model in this study and made some adaptation on it to match the main objectives of the study. In order to answer the study question the researcher followed the analytical descriptive approach and tested three main hypotheses which were clarified in the study. The Main findings showed that strategic planning has a positive correlation and impact on the quality of the service provided to citizens, as well as the sub-hypothesis, (tangibility, reliability, responsiveness, empathy, and assurance) examined by the view of respondents and this applies to all the four factors (vision, mission, objectives, and the strategic choices), the level of satisfaction of the quality of the service provided by Jenin municipality which was measured by the employees was moderate. The researcher recommended the Palestinian Municipalities to promote quality culture and encourage employees to participate in continuous improvement processes and opportunities for creativity and innovation.
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استهدف البحث وضع نموذج للتطوير الشامل لبرنامج إعداد معلم التاريخ بكلية التربية – جامعة الإسكندرية؛ في ضوء التخطيط الاستراتيجي؛ ولتحقيق هذا الهدف استخدمت الباحثة المنهجين: الوصفي التحليلي، والمنهج المختلط (الكمي والكيفي معًا)؛ إضافة لأسلوب التحليل الرباعي SWOT Analysis ، وبدأت إجراءات البحث بالتوصل إلى إطار نظري للبحث عن: (برنامج إعداد معلم التاريخ، والتخطيط الاستراتيجي ونماذجه)، ثم إعداد أدوات البحث وهى: (أربع استبانات؛ لتحليل البيئة الداخلية، والخارجية للبرنامج)، وتم تطبيقها على عينة مؤلفة من 78 فردًا من أعضاء هيئة التدريس، والطلاب معلمو التاريخ، والموجهون، وخريجي البرنامج، وتم التوصل إلى عدة نتائج للبحث كان أهمها: تعدد نقاط الضعف التي تواجه برنامج إعداد معلم التاريخ؛ وكثرة المخاطر التي تهدد نجاح البرنامج في تحقيق أهدافه؛ إضافة لتدني نسبة نقاط القوة في البرنامج، والفرص التي يمكن من خلالها تطويره؛ واعتمادًا على هذه النتائج وضعت الباحثة الخطة الاستراتيجية؛ للتطوير الشامل لبرنامج إعداد معلم التاريخ بكلية التربية – جامعة الإسكندرية. ثم توصلت إلى مجموعة من التوصيات، والبحوث المقترحة.
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This study aims to examine the role of strategic planning that is represented by three dimensions (top management support, technology and strategic goals) on employees' innovative behavior related to the employees' views at private hospitals in Iraqi Kurdistan Region Erbil city. A survey questionnaire has been used to collect data, and the questionnaires distributed randomly to (150) health staff comprising of a number of private hospitals, (146) of staff were able to fill and return the questionnaires however (142) of the questionnaires was suitable for the purpose of statically analyzing. The questionnaire encompassed two sections with 30 closed-ended questions. Data collected analyzed quantitatively by using SPSS program version 20. The results of study concluded that there is a moderate and positive correlation as well as a significant impact of strategic planning on employees' innovative behavior.
Chapter
Whether technology roadmapping (TRM) is success or failure from a perspective of maturity assessment, it may depend on how the TRM is viewed and what criteria or metrics are used for the evaluation. Therefore, before providing the cases, it seems necessary to conduct brief overview on criteria or metrics used for evaluating the success level of TRM. After reviewing key criteria or metrics, this section of chapter will cover some TRM case studies for illustrating how maturity have some influence on their consequences of success or failure.
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Abstract HydroShare is an online collaborative system under development to support the open sharing of hydrologic data, analytical tools, and computer models. With HydroShare, scientists can easily discover, access, and analyze hydrologic data and thereby enhance the production and reproducibility of hydrologic scientific results. HydroShare also takes advantage of emerging social media functionality to enable users to enhance information about and collaboration around hydrologic data and models. HydroShare is being developed by an interdisciplinary collaborative team of domain scientists, university software developers, and professional software engineers from ten institutions located across the United States. While the combination of non-co-located, diverse stakeholders presents communication and management challenges, the interdisciplinary nature of the team is integral to the project’s goal of improving scientific software development and capabilities in academia. This chapter describes the challenges faced and lessons learned with the development of HydroShare, as well as the approach to software development that the HydroShare team adopted on the basis of the lessons learned. The chapter closes with recommendations for the application of modern software engineering techniques to large, collaborative, scientific software development projects, similar to the National Science Foundation (NSF)–funded HydroShare, in order to promote the successful application of the approach described herein by other teams for other projects.
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Novel business models can be implemented through digital platforms to enable better circular economy (CE) performance in the renewable energy industry. For example, blockchain can assist in developing innovative business models throughout the solar photovoltaic energy ecosystem (SPVEE) to improve CE. Ranked fifth in total installed photovoltaic (PV) capacity, Turkey, as a developing country, should take the necessary steps and make progress towards achieving CE in the SPVEE. The solar PV industry requires further innovation to address the negative environmental impact of existing linear business models. To ensure favorable results, identifying and evaluating critical success factors (CSFs) are necessary. However, no study has investigated CSFs for SPVEE or any other renewable energy source to achieve a blockchain-based infrastructure towards increased CE performance. Therefore, the goal of this study is to identify and examine the CSFs to improve the performance of a blockchain-based SPVEE towards CE in Turkey. To this end, first, the CSFs for blockchain-based SPVEE were identified through both a literature review and the Nominal Group Technique (NGT). Then, Intuitionistic Fuzzy (IF)-DEMATEL was used to explore their interrelationships based on the expert data. Finally, IF-DELPHI was employed to validate the results. Our findings suggested that effective government incentive programs and regulations are significant for blockchain-based SPVEE towards CE in Turkey. The findings of this study assist macro and micro decision-making in the potential implementation of blockchain in Turkish SPVEE to improve CE. They are also invaluable for other countries and can be used as a reference point.
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This research aims at the study of the Strategic Planning and Its Role in achieving the Entrepreneurial University requirement in Dohuk Polytechnic University, initiating from a hypothetical diagram which takes into account the direction of relationship between Strategic Planning and the Entrepreneurial University requirement. To achieve the goals of the research and its requirement, the researchers has started to prepare a theoretical frame work making use of the subject literature. The analytical descriptive approach was adopted and also questionnaire to obtain data, and were distributed on the university administrative leadership which amounted to (90) form, (75) of which were restored with total average responses of (83%). Some statistical methods were used to analyze all results and hypotheses. The conclusions represented by the following: 1. The availability of all the dimensions of strategic planning at the Polytechnic University of Dohuk and the level ''agreed''. The order of dimensions according to their importance is as follows: vision and mission of the university, strategic objectives, strategic controlling and evaluation, strategic implementing, strategic analysis, and strategic choice. 2. The university's interest in entrepreneurial university requirements at the level of ''agreed''. The order of dimensions according to their importance is as follows: pre-emptive measures, competition toughness, innovation, and adoption of risk. The research concluded variety of recommendations which represented by the following: 1. Due necessity for the awareness of the dimensions of strategic planning, comprehending and enhancing it, and then use it in serving the university. 2. Promoting interest in the requirements of the entrepreneurial university, as it helps the university in providing the best services and achieves the highest business values in light of tough competition and modern technologies. KEYWORDS: Strategic Planning, entrepreneurial university requirements.
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The tourism industry is extremely important to the world economy; yet, the industry falls short when it comes to economic, social, and environmental issues. Blockchain as an information technology can be utilized to help solve these issues and establish sustainable tourism globally. However, the challenges to blockchain adoption in the tourism industry have not yet been examined systematically. The goal of this study, therefore, is three-fold: we first identify the challenges to blockchain using literature review and expert opinions. Then, we examine them using the proposed rough Interpretive Structural Modeling - Cross-Impact Matrix Multiplication based on expert judgments. Finally, we link these challenges to diffusion of innovation theory. The results suggest that “lack of technical maturity” and “lack of interoperability” are the most important challenges of blockchain in the tourism industry. The findings of the study support macro- and micro-level decision-making in tourism industry's prospective applications of blockchain.
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This research "Formulation of Strategic Scenario for Laboratory Construction Based On Intellectual Capital" is done with an aim to examine the relevance and impact of The Intellectual Capital as an independent variable in strategic scenario planning as a dependent variable. It deals with concepts of The Intellectual Capital and the importance of pairing between the main source of business world nowadays (Intellectual Capital) and modeling strategic scenario depending on its components and requirements with the support of human capital. Then introducing a number of instructions that can contribute developing of The Intellectual Capital through depending on it in strategic planning in all its modes, especially Strategic Scenario Planning method which is considered as most successful and flexible of all methods. The most simulated to reality and future, which boost the organization status in exploitation of its competitive advantage. This research depends on (case study and descriptive process) in Construction Research Department of Iraqi Ministry of Construction and Housing. With the help of a questionnaire that contains 54 questions, additionally depending on field observation and special interviews I made with employees of the department. This study relay on SPSS statistic program. Main conclusion of this study is that The Intellectual Capital dimensions affect strategic scenario planning in various proportions. Also, a number of instructions being made the major one benefit from the reactive mutual relationship between The Intellectual Capital and Strategic Scenario Planning. Finally, this study added a scientific value when it applied in construction laboratories, as well as the clarification of connections between its variables.
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