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The Effects of Flow on Learning Outcomes in an Online Information Management Course

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Abstract

As online courses and programs expand in business schools, it becomes increasingly important to understand the link between students' experiences in these courses and learning outcomes. The study reported here investigates the relationship between students' experiences of flow, a psychological state generally associated with improved task performance, and learning outcomes in an online information management course taught in an MBA program. Four learning outcomes (objective learning performance, perceived learning of the subject matter, perceived skill development, and student satisfaction) are predicted to be affected by an overall flow score, four dimensions of flow, and three characteristics of flow activities. Support is found for a relationship between flow and students' perceived learning of the subject matter, students' perceived skill development, and student satisfaction. The findings of the study have implications for the design and instruction of online courses offered in business schools. (Contains 5 tables and 1 figure.)
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... There is a balance between challenge and skill-between anxiety and boredom [14]. Student satisfaction and attitudes were most affected by the perceived balance of challenge, skill, and feedback [50][51][52], which are important conditions of flow [53,54]. ...
... This is unfortunate because newer research indicates that a state of flow is associated with academic success [56,[59][60][61][62][63][64][65]. Furthermore, a state of flow enhances students' perceptions of learning, skill development, and satisfaction [50] and helps them persevere [66] The most important aspect of flow that affects learning outcomes is the intrinsic reward inherent in flow-the activity itself is rewarding [50]. Helping students identify their strengths and ways to use them can increase intrinsic motivation [67]. ...
... This is unfortunate because newer research indicates that a state of flow is associated with academic success [56,[59][60][61][62][63][64][65]. Furthermore, a state of flow enhances students' perceptions of learning, skill development, and satisfaction [50] and helps them persevere [66] The most important aspect of flow that affects learning outcomes is the intrinsic reward inherent in flow-the activity itself is rewarding [50]. Helping students identify their strengths and ways to use them can increase intrinsic motivation [67]. ...
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... This finding is consistent with previous reports, in which the balance of perceived challenges and skills affects learning satisfaction only, not actual performance or perceptions of discipline learning [34,35]. Rossin et al. [35] indicates that this may be due to the internal reward related to the task performed. Research has shown that difficulty-level questions arouse higher curiosity and interest among students, increasing their satisfaction [34]. ...
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