This chapter discusses, broadly, the T&D management process in organizations. Following a brief description of the process, a particular emphasis is given to the first step: the needs assessment stage and its implications in the other T&D stages and human resource management (HRM) activities. Afterwards, some guidelines and tools to conceive, plan, and implement the needs assessment stage will be
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The main objectives of this section are threefold: (1) to give a global view of the T&D process and its main goals; (2) to help understand why needs assessment is a vital step in T&D; and (3) to suggest guidelines and examples to effectively implement a needs assessment in organizations.
