... Based on these general findings a more detailed list of recommendations for actions for individual stakeholders is developed. Short-term impacts of a crisis Blake and Sinclair, 2003 Role of the government in crisis management Durocher, 1994 Importance of equal stakeholder integration Ghaderi, Mat Som and Wang, 2014 Relevance of knowledge and organizational learning Glaesser, 2003 Holistic approach for crisis management in tourism Gundel, 2005 Classification of different types of crises Hass, 2009 Importance of media and communication Hayes and Patton, 2001 Significance of pro-active crisis management Hystad and Keller, 2008 Distinction into three stages of crisis management Joras et al., 2011 Importance of equal stakeholder integration and knowledge distribution Keown-McMullan, 1997 Importance of media and communication Laws and Prideaux, 2005 Overview of literature about crisis management in tourism Mair, Ritchie and Walters, 2016 Focus on post-crisis recovery Mathes, Gärtner and Czaplicki, 1993 Emphasis on the importance of effective communication Neumayer, 2004 Focus on the impact of political crises Reisinger and Mayondo, 2005 Impact of a crisis on tourist's risk perception Ritchie, 2004 Distinction into seven stages of crisis management Sausmarez, 2007a Focus on post-crisis recovery Sausmarez, 2007b Focus on post-crisis recovery Sausmarez, 2013 Distinction into three stages of crisis management Scherler, 1996 Emphasis on the importance of effective communication Scott, Laws and Prideaux, 2008 Literature review on crisis management in tourism Sönmez and Graefe, 1998 Impact of a crisis on tourist's risk perception Waller, Lei and Pratten, 2014 Importance of communication and task assignment Wintersteiner and Wohlmuther, 2014 The role of tourists in crisis management and peace promotion Xu and Grunewald, 2009 Distinction into three stages of crisis management Araña and León (2008) focused their study on the short-term impacts of a crisis. As a business case they analyzed the 9/11 terrorist attack in the United States. ...