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The Impact of Comparison Processes on Coactors’ Task Performance

American Psychological Association
Journal of Personality and Social Psychology
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Abstract

Conducted 2 experiments with 135 female undergraduates to investigate the operation of social comparison processes within coaction. Perceived discrepancies between coactors' performance levels were induced by altering their feedback schedules. An S was paired with a coactor who seemed to be performing either at a superior, inferior, or similar level. The pattern of results suggests that comparison processes are active components within coaction. An expectation/criterion level interpretation is discussed within a social comparison analysis. (20 ref) (PsycINFO Database Record (c) 2012 APA, all rights reserved)
Journal
of
Personality
and
Social
Psychology
1982,
Vol.
42, No.
2,281-291
Copyright
1982
by the
American Psychological Association, Inc.
0022-3514/82/4202-0281
$00.75
The
Impact
of
Comparison
Processes
on
Coactors'
Task
Performance
John
J.
Seta
University
of
North
Carolina
at
Greensboro
Two
experiments
were
conducted
to
investigate
the
operation
of
social compar-
ison
processes
within
coaction.
Percefved
discrepancies
between
coactors' per-
formance
levels
were
induced
by
altering their
feedback
schedules.
A
subject
was
paired
with
a
coactor
who
seemed
to be
performing
either
at a
superior,
inferior,
or
similar
level.
The
pattern
of
results suggests that comparison processes
are
active
components
within
coaction.
An
expectation-criterion
level
interpre-
tation
is
discussed
within
a
social
comparison
analysis.
Zajonc's
(1965)
proposal that
the
mere
presence
of
others
is
sufficient
to
raise
an
individual's
general arousal
level
and
affect
task performance
has
prompted
an
increase
in
research
within
the
social facilitation area
(see Geen
&
Gange, 1977,
for a
review).
The
majority
of
these investigations, however,
have
focused
on
audience paradigms. There-
fore,
comparatively
little
information
is
available
in the
social literature about
the
coaction
paradigm.
Cottrell
(1972)
has
modified
Zajonc's
conceptualization
by
proposing
that
the
mere
presence
of
another
is not
sufficient
to
pro-
duce social facilitation effects.
He
suggests
that anticipations
of
potential positive
or
negative
outcomes
are
necessary
to
alter per-
formance
levels when
a
coactor
is
intro-
duced. Although research exists
that
sup-
ports both views,
it
seems clear
that
evaluation
apprehension does contribute
to
the
magnitude
of the
effects
produced
by the
presence
of
others (e.g., Geen
&
Gange,
1977).
If
evaluation apprehension
and
competi-
tion
(Cottrell,
1972)
are
components
of the
coaction setting, comparison processes
may
be
operative
as
well.
Coactors
should
be
motivated
to
compare their performance lev-
els in
order
to
acquire information about
the
I
would
like
to
thank
Cathy
Seta,
James Crisson,
David
Soderquist, Peggy
McCoy,
Kendon
Smith,
and
Jackie Gaebelein
for
their
contributions
to
this
manu-
script.
Requests
for
reprints
should
be
sent
to
John
J.
Seta,
Department
of
Psychology,
University
of
North Caro-
lina
at
Greensboro, Greensboro,
North
Carolina
27412.
potential outcomes
of the
social interaction.
If
coactors perceive
the
setting
as
evaluative
or
competitive, they should
use any
available
information
about their relative perfor-
mance levels
in
order
to
anticipate and/or
modify
their potential outcomes.
Consequential information seeking might
not be the
only
impetus
for
comparisons
within
coaction.
Festinger's
social compari-
son
theory (1954) emphasizes
the
role
of
groups
in
fulfilling
an
individual's internal
need
to
evaluate
his or her
opinions
and
abilities
(Suls
&
Miller,
1977,
p. 3).
Festin-
ger
conceptualizes internal need
as a
drive
that
possesses survival value,
and he
assumes
that information about
the
status
or
accu-
racy
of
one's
abilities
and
opinions
is
nec-
essary
for
effective
survival (Festinger,
1954).
Although
some controversy
has
arisen
concerning
the
choice
of a
comparison other
(see
Suls
&
Miller, 1977),
it has
tradition-
ally been assumed that comparisons among
individuals
of
similar abilities
are
most likely
(Festinger, 1954).
Thus,
social comparison
processes
may not be
facilitated across
all
ranges
of
ability levels
within
coaction.
So-
cial comparisons
are
less likely
to
occur
whenever
the
perceived discrepancies among
coactors'
ability levels
are
very
large.
In
addition
the
impact
of
social compar-
ison
is not
expected
to be
symmetrical across
ability
ranges.
Festinger (1954)
has
stated
that
an
"individual
is
oriented toward some
point
oh the
ability continuum slightly
better
than
his
own"
(p.
126). This suggests
that
there
should
be a
unidirectional
bi^s
toward
upward
comparisons. Individuals should
be
281
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Social comparison theory states that comparison with others should influence an individual's behavior (Festinger, 1954; Munkes & Diehl, 2003). This is primarily due to an upward pressure: the pressure to be better than others, which according to some theories should motivate individuals to increase their level of performance (Munkes & Diehl, 2003; Rijsman, 1974). The effect of upward pressure on individual performance has been tested, but never on effort. To address this gap, we conducted a within-subject design study with N = 40 participants engaged in five-minute video games while presented with scores of a similar, slightly better, or weaker peer, with a control condition omitting the peer's score. Effort-related cardiovascular responses were recorded with initial systolic time interval (ISTI) during the game and baseline conditions. The effect of social comparison on effort was tested with a 4 (social comparison) x 5 (minutes of the tasks) repeated-measures ANOVA on ISTI reactivity. Results showed higher ISTI reactivity, interpreted as increased effort, when participants competed with similar and slightly better peers compared to a weaker peer and the control condition in the last minute of the task, confirming our expectations (Pegna et al., 2019). These results illustrate that social comparison - through its effect on upward pressure - is sufficient to elicit changes in effort-related cardiovascular response.
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The movement, now developing, to subject the theories of social psychology to the searching analysis of experimental procedure has its practical as well as its purely methodological importance. The problem of the effect of competition on the productivity and peace of mind of the worker is one that has heretofore provoked wide discussion but little empirical investigation. The present study seeks to discover by experimental means the influence of rivalry on the performance of a simple task resembling a factory operation and involving both menial and motor capacities. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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Most experiments in social psychology are considered defective because the investigators, lacking social perspective, set up their problems within the culture of their own communities. The writer has no sympathy for the controversy between the individual and the social approaches. The individual is regarded as basic, and any valid psychological principle should apply to the individual, alone, in a group, or in relation to his whole culture. Throughout psychology, in perception, in judgment, in affectivity, etc., the frame of reference is shown to be an important determinant of experience. Variations in culture are shown to be variations in frames of reference common to various groups. Social frames of reference (social norms, i.e. values, customs, stereotypes, conventions, etc.) are regarded first as stimuli which meet the individual in his associations with others and then become interiorized. The process of establishing a social norm is illustrated experimentally in an unstable perceptual situation (autokinetic phenomenon). Observing alone, the individual establishes his own frame of reference, which is modified in the direction of conformity when he observes in a group. Observing first in a group, frames of reference are set up which determine subsequent reports when the individual observes alone (illustrating the factual basis for the contentions that supra-individual qualities arise in group situations). Social values in relation to personal needs are discussed in the light of this experiment. A final chapter describes "human nature" as dependent upon the norms peculiar to the individual's group. (PsycINFO Database Record (c) 2012 APA, all rights reserved)